AdjusterPreLicense.com



How do I view the course catalog?

You can access the course catalog by selecting “Catalog” on the left menu bar.
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Where can I find information on my state's CE regulations and requirements?

Information on your state’s regulations and requirements can be found by clicking the  “Compliance Requirements” link located within the "Course Catalog", under the “Choose a Course” box.
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Does PreLicense.com offer insurance adjuster continuing education courses?

WebCE, the parent company of PreLicense.com, offers insurance continuing education courses to insurance professionals nationwide.  To order insurance adjuster CE courses, go to www.WebCE.com or call 877-488-9308.
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What happens if I do not pass the PreLicense.com Texas insurance adjuster licensing exam?

If you do not pass an online exam, the system will automatically give you the opportunity to retest online.  You will have unlimited retakes for 180 days from the date of purchase.
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What web browsers can I use to view the course?

Click here for more information on PreLicense.com technical requirements
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Can I access my courses from any Internet connection?

Yes. PreLicense.com’s online courses can be accessed from any computer with an Internet connection. 
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How do I access my existing PreLicense.com account?

Click "Login" on the left menu bar, and enter your UserID and Password. If you have forgotten your password, follow the instructions given online or call us at 877-488-9310.
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Can I order courses for other applicants under my account?

No.  The PreLicense.com course must be ordered under the name of the person who is taking the course.
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What are my payment options?

You may pay with a credit card or debit card, or you can mail in a personal check.  We accept all major credit cards: Visa, Mastercard, American Express, and Discover.
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Are there any additional fees not included in the course price?

An additional fee may be applied to any orders that require expedited services. 
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How do I receive a receipt?

You may print your receipt immediately after providing payment. Order confirmations are also sent via email.  You can also access your receipt from your online account after the order has been made through the "My Orders" left menu option.
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What is your refund policy?

If you are not satisfied with your course purchase, you will have three days from the date of purchase to request a refund. Refunds will not be given to orders placed more than three days prior to the request.
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How do I set-up a UserID and Password?

You will create a UserID and Password upon purchasing a PreLicense.com course. Thereafter, you will use the information to login to your course through www.prelicense.com.
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I forgot my UserID and Password. How do I retrieve them?

Contact us at 877-488-9310 or send an e-mail to [email protected]
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Is PreLicense.com's online course and licensing exam approved in Texas?

PreLicense.com’s Texas Adjuster P&C PreLicensing Course is approved by the Texas Department of Insurance to satisfy the 40-hour Texas P&C Insurance Adjuster licensing requirements. 
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Can I repeat the course?

Yes. You have unlimited access, for one (1) person, to all the content and practice exams for 6 months from the date of purchase.
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Does my course expire?

Yes. You have 6 months from the date of purchase to complete your course.
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Does PreLicense.com offer the Texas insurance adjuster licensing exam?

Yes.  Our combined 40-hour exam prep course and online licensing exam allows you to study for, and take, the Texas P&C Insurance Adjuster state licensing exam online, without ever leaving your home.
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Will I need to do any additional coursework once I have passed PreLicense.com's online Texas insurance adjuster licensing exam?

No additional testing and/or coursework are needed.
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What type of adjuster license will I receive after completing PreLicense.com's online exam prep course and licensing exam?

Once you have completed PreLicense.com’s Texas Adjuster P&C PreLicensing Course, you will be eligible to apply for the P&C Insurance Adjuster license in Texas and other reciprocal states.  To apply for an insurance adjuster license in Texas and other reciprocal states, click on the “Licensing” link on the left menu bar.
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Where can I find information on the Texas insurance adjuster licensing requirements?

PreLicense.com offers a Texas state requirements page that provides in depth information about the Texas insurance adjuster licensing requirements. Go to the course catalog and click on “State Requirements” link located at the top of the catalog description page.  
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How do I obtain a Texas insurance adjuster license?

PreLicense.com offers a Texas state requirements page that provides in depth information about the Texas insurance adjuster licensing requirements, and the license application process. Go to the course catalog and click on “State Requirements” link located at the top of the catalog description page.  
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What states offer reciprocity to the Texas adjuster license?

Once you have completed PreLicense.com’s Texas Adjuster P&C PreLicensing Course, you will be eligible to apply for the P&C Insurance Adjuster license in Texas and 32 other reciprocal states.  To apply for an insurance adjuster license in Texas and, or any of the other reciprocal states, click on the “Licensing” link on the left menu bar.
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Will I need to submit an insurance adjuster license application to the Texas Department of Insurance?

Yes.  PreLicense.com offers a Texas state requirements page that provides in depth information about the Texas insurance adjuster licensing requirements, and the license application process. Go to the course catalog and click on “State Requirements” link located at the top of the catalog description page.  
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Will I need to submit a non-resident insurance adjuster license application to in any of the other reciprocal states?

Yes.  To apply for a non-resident insurance adjuster license in a reciprocal state, click on the “Licensing” link on the left menu bar.
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How do I access the course material?

To access your course material, click “Login”, and enter your UserID and Password.  If you are having difficulty accessing your course material, please call us at 877-488-9310. 
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What course delievery options are available?

Our interactive courses are available online only. 
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Will the course be e-mailed to me?

No. Your course becomes available to you online immediately upon purchasing it, and can be accessed anytime through the Internet by logging into your account each time.
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Can I print my online course material?

No, you will not be able to print your course material.
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How do I access my online licensing exam?

Applicants must complete the online course material before they can access the PreLicense.com Texas adjuster online licensing exam.
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What is the passing score on the PreLicense.com Licensing Exam?

The passing score on the PreLicense.com online Texas adjuster licensing exam is 70%.
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Can I print the PreLicense.com online licensing exam?

No.  Online exams cannot be printed and must be answered online.  
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What happens if I do not pass the exam?

If you do not pass an online exam, the system will automatically give you the opportunity to retest online.  All retakes will contain a different set of test questions from the original exam.  Adjuster Prelicense.com offers unlimited retakes at no additional charge.
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How long does it take to get certificates of completion?

Upon completing the Texas insurance adjuster online exam prep course and licensing exam, PreLicense.com will provide certificates of completion via email within 2-3 business days. 
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Can I print my certificate of completion from the Internet?

No.  Upon completing the Texas insurance adjuster online exam prep course and licensing exam, PreLicense.com will provide certificates of completion via email within 2-3 business days. 
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Does PreLicense.com report course completion results to the Texas Department of Insurance?

The Texas Department of Insurance does not require PLE course completions to be reported. 
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Does PreLicense.com offer group discounts?

Yes. For additional information on our Corporate Programs, contact our Corporate Sales Department at 877-488-9322 or e-mail [email protected].
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How do I set up a corporate account with PreLicense.com?

For additional information on how to set up a corporate account contact our Corporate Sales Department at 877-488-9322 or e-mail [email protected]
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Is your website secure?

Yes. Any time you send or receive personal or credit card information, you will see a lock at the bottom of your browser indicating you are viewing a secure page and the data flowing to or from us will be encrypted. Additionally, the data stored on our computers is secure. We take standard precautions in seeking to ensure our systems are secure and they meet industry standards, including the application of firewalls for our Internet-based systems.
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Where do I find your Online Privacy Statement?

It is located within our Terms & Conditions at the bottom of the home page.
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What personal information do you store about me?

We require your full name, address, daytime phone number and e-mail address.
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How is my personal information used?

From time to time, PreLicense.com or its co-brand partners may send its customers information about products or services related to their profession.
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Is my personal information safe and secure?

Yes. We take precautions to ensure our systems are secure and they meet industry standards, including the application of firewalls for our Internet-based systems. All profile information is stored on a secure and encrypted web page.
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How long do you maintain my account information?

Your course history is stored and available to you anytime online for a minimum of five years.
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How do you use my e-mail address?

Once you complete an order, we will send you a reminder of your login information and an order confirmation for your records. From time to time, we may send our customers information about products or services related to their profession. If you do not wish to receive these messages, you simply uncheck the “opt in” from your profile. You may also let the customer service representative know at the time of your order that you wish to “opt out” if ordering by phone. We never sell the information we receive from our customers.
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Does PreLicense.com provide career placement services?

No, PreLicense.com does not provide placement services to its students.
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Who do I contact if I have concerns or questions about my course?

PreLicense.com welcomes all questions and comments from students.  There are two ways you may contact PreLicense.com: by calling toll-free 877-488-9310 or by sending an e-mail to [email protected].  All complaints and questions are addressed promptly by PreLicense.com's customer service staff.
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What is the refund policy for Adjuster PreLicense.com?

If you are not satisfied with your course purchase, you will have three days from the date of purchase to request a refund. Refunds will not be given to orders placed more than three days prior to the request.
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