APlusCPE

Additional Education Options

Corporate Sales

Additional Information



What is Self-Study Continuing Professional Education (CPE)?

Self-study Continuing Education courses are correspondence programs completed either online or by paper.
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Does APlusCPE offer CE courses for all tax professionals?

APlusCPE provides CE courses for Enrolled Agents and Financial Planners. Courses are also approved by the California Registered Tax Preparers and the Oregon Board of Tax PractitionersTax return preparers can choose from a variety of up-to-date online tax training courses offering practical, hands-on guide to applying suitable business practices in their day-to-day professional activities. To order courses, go to the "Course Catalog" and select courses.
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How do I set up a User ID and a Password?

Once you have made your course selections from the "Course Catalog" page, select "Checkout."  You will then be prompted to create a new user ID and password, and provide information for your personal profile.  If the desired user ID is taken, you will be asked to select something else for your account.  If you need assistance, please call 877-488-9315.
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If I forgot my User ID and password, how can I retrieve them?

If you have attempted to use a User ID and password that is not matching the information we have in our system, please follow the online password recovery instructions. If the retrieval process does not work, contact APlusCPE at 877-488-9315.
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What personal information does APlusCPE store about me?

For the purposes of creating certificates of completion, APlusCPE must have your full name, address, daytime phone number, and TIN or PTIN. 

A credit card will be required to process your order online; however, APlusCPE DOES NOT store credit card information.  For your security, the credit card information is entered on a secure and encrypted page. For information about APlusCPE’s Privacy Policy, click on the "Terms/Conditions" link located on APlusCPE’s "Home Page."


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How do I update my personal information in my profile?

You are able to change any contact information within your profile at any time by signing into your account and clicking the "My Profile" link on the left menu. If you would like to change your name, please call APlusCPE at 877-488-9315.
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Is my personal information safe and secure?

Yes.  APlusCPE has taken many precautions to ensure that our systems are secure and meet industry standards, including the application of firewalls for our Internet-based systems.  Any time you see an “s” displayed at the end of http://, you are on a secure page.  For example, https://www.APlusCPE.com/login would be a secure site.
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Is APlusCPE an Approved Provider?

Yes.  APlusCPE® is registered with the IRS as an approved continuing education provider, offering online CPE/CE courses to Enrolled Agents and Tax Preparers with active PTINs. IRS Provider Number: RPBX8. To view our provider approval letter click here.

APlusCPE is also registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. National Registry ID: 109414. To view our provider approval letter click here


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Where can I find more information about the new IRS PTIN requirements?

Find more information on PTIN requirements, by clicking here, or visit the IRS Tax Pros website


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How do I view the course catalog?

Select the "Course Catalog" link located on the left menu bar.
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What course delivery options are available?

APlusCPE’s self-study courses are available online.
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How do I order courses?

APlusCPE offers four convenient ways to order:

  • Ordering Online:
    • Click on "Course Catalog", and select your courses.
    • Select "Checkout" to process your order.
    • If you wish to add more courses to your cart, select "Continue Shopping."
  • Order by Phone: Call us at 1-877-488-9315
  • Order by Fax:  Send us a fax to 1-214-570-0213
  • Order by Mail:

12222 Merit Dr Ste 500
Dallas, TX 75251


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How do I find the price for APlusCPE courses?

You will find pricing information for individual courses and multi-course packages in the “Course Catalog”. 

The listed course price includes:

  • Online course and exam
  • Instant grading
  • Certificate of completion
  • Roster reporting (where applicable)
  • Unlimited retakes

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How do I get the get the multi-course package price?

Pick and choose the courses you would like to take and add them to your shopping cart.  Once you have added all of the courses to your shopping cart, the discount will be automatically applied to your order.
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Can I order courses for other tax professionals under my account?

Courses must be ordered under the name of the individual who is taking the CE course for credit.  If you wish to place multiple orders with one credit card, please call APlusCPE at 877-488-9315.
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Can I put multiple orders on one credit card?

If you wish to place multiple orders with one credit card, please call APlusCPE at 877-488-9315.
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Once I have added courses to my cart, how do I checkout?

Once a course has been added to your cart, a yellow box will appear at the top of the "Course Catalog" that lists the number of courses and total CE hours added. Click the "Checkout" link in the yellow box to process your order.
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Is there a way to find out what courses have already been added to my cart?

Once a course has been added to your cart, an “Already in Cart” message will appear next to the course title on the "Course Catalog".
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Can I exchange a course I have ordered?

Yes, APlusCPE will exchange courses at no charge. Course exchange can be done by calling 877-488-9315.
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What are my payment options?

You may pay with check or credit card. We accept all major credit cards: Visa, Mastercard, American Express, and Discover. Checks or money orders will need to be paid to the order of APlusCPE and mailed to: 12222 Merit Dr. Ste 500 Dallas, TX 75251.
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How do I receive a receipt?

For online purchases, you may print a complete itemized receipt of your CE purchase from the website. To print an online receipt:

  • "Sign In" with your User ID and Password
  • Select the "My Orders" link on the menu bar, and then select the ‘View Receipt" link for the order you wish to print the receipt.

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What is APlusCPE’s refund policy?

If you are not completely satisfied with your order, call APlusCPE's Customer Service Department at 877-488-9315 or send email to customerservice@APlusCPE.com for a product exchange or refund.
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What is APlusCPE's Complaint Resolution Process?

If you have any problems with our courses, content or if you have any technical issues, please contact us by phone at 877-488-9315 or by email at CustomerService@APlusCPE.com.

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What is an APlusCPE voucher?

Vouchers are typically given to individuals by a company for attending a seminar or meeting the appropriate requirements for a company-sponsored program. The voucher can be redeemed for any APlusCPE course listed in the "Course Catalog" for the voucher's co-branded website.
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How do I redeem a voucher?

Vouchers may be redeemed online or by phone. Your voucher includes step-by-step instructions for redeeming online. To redeem by phone, call 877-488-9315.
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My voucher is expired, can I still use it?

Vouchers received for APlusCPE courses have unique numbers and are distributed by the company purchasing the vouchers. Expired vouchers cannot be reinstated by APlusCPE after the expiration date.
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How do I use my promotional coupon number?

To use a APlusCPE coupon:

  • Go to the "Course Catalog"
  • Select all the courses you need for your license renewal
  • Go to the shopping cart screen. Enter your promotion number in the “Additional Discounts” box on the right hand side.
  • Click the “Apply” button to see the discounted rate.

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Do my courses expire?

You have 12 months from the date of purchase to complete your courses for credit. Courses will expire after that time. Your expiration date will be listed in your online account. APlusCPE will give one complimentary 30-day course extension when requested within 30 days of the course expiration date.

Note: Some specialty courses will have hard expiration dates with no extensions allowed in accordance with CPE provider regulations. 

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Will I have access to my completed course history?

Yes.  Your completed courses will be listed under the “My Courses” option located on the left menu bar.
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How do I access the course material?

Courses can be accessed by logging into your account from the "Sign Inlink on the home page with the User ID and password. After signing in, click on the course title you wish to begin, which is located under “Available Courses” on your "My Courses" page.
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Where can I find my available courses once I have ordered them?

Select the "Sign In" option on the left menu bar, and enter your User ID and Password. Your available courses will be listed under the “My Courses” option located on the left menu bar.
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Do I have to review my online course all at once?

You are able to log in and out of your online course as many times as you need to study the course material or take an exam.
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Can I change the course text size?

Yes.  Students can change the text size of the material by clicking one of the “A” boxes under the title of the course.
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Do I have to hit the “Save and Exit” button for my progress to be saved?

No.  You do not have to click “Save and Exit” before closing out of the course material.  Your place within the course and previous progress is saved automatically.
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How do I get access to my online exam?

Online courses and exam materials are available immediately after payment by logging into your online account. To access the exam for a specific course, click on the course title under “Available Courses”. Select “Begin Course” and your exam will be located at the bottom of the screen.
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What happens if I do not pass my exam?

If you do not pass an online exam, the system will automatically give you the opportunity to retest online.  All retakes will contain a different set of test questions from the original exam.  APlusCPE offers unlimited retakes at no additional charge.
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How many questions are on the exam?

The length of exams will vary by credit hours awarded.
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How do I find out what I missed on my exam?

In order to maintain the integrity of the exams, APlusCPE is not permitted to provide the answers or specific questions missed on any exam.  However, if you do not successfully pass an exam, APlusCPE provides a "Failed Exam Summary" to give you a general breakdown of your exam success at a chapter-by-chapter level.
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Do I have to complete the exam in one sitting, or can I leave the exam and come back later?

Exams can be paused at any time.
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If my internet connection is lost, will APlusCPE save my answers?

Yes. The online system will save the answers for any test pages completed prior to the loss of connection.
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What happens if I do not hit the “Save and Exit” button before I exit out of an exam?

You do not have to click “Save and Exit” before closing out of the exam.  Your exam questions are automatically saved once they have been answered.
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How long does it take to get certificates of completion?

Certificates of completion are available to print online immediately after passing the exam. 
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Can I print my certificates of completion from the Internet?

Online certificates of completion can be printed immediately upon completion of the course, or anytime thereafter.
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What do I do if I have lost my original certificate?

APlusCPE maintains your records for a minimum of 5 years.  We can send you a duplicate copy of your certificate of completion at no additional charge.  To get a duplicate copy of your certificate of completion, call our toll-free customer support at 877-488-9315.
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Will APlusCPE report my course completions to the IRS?

Course completions will be reported to the IRS once every business day.


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Can I get CE credit for my CFP® certification?

Yes.  FinancialPlannerCE®, a service of WebCE, offers a variety of online CFP® continuing education courses that are approved by the Certified Financial PlannerTM Board. Our courses are attractively priced, starting at just $7.00, and most also qualify for state insurance CE credit. CFP Ethics and/or CFP Practice Standards CE courses are also available.  Visit www.financialplannerce.com for available courses and more information.
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Are group discounts available?

Yes. For more information, please call our Corporate Sales Department at 877-488-9322.
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Can I set up corporate invoicing for my company?

Yes. Invoicing accounts can be set up for groups of 50 or more.  For more information, please call our Corporate Sales Department at 877-488-9322.
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Are CE vouchers available?

Yes. We offer voucher services to hundreds of companies and associations nationwide. Our Corporate Sales Department can have a voucher program established for your company in a matter of days.  Each uniquely numbered voucher can be redeemed for a course of the student's choosing. For more information, please call our Corporate Sales Department at 877-488-9322.
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How does my company order vouchers?

If you are interested in receiving more information about purchasing CE vouchers please call our Corporate Sales Department at 877-488-9322.
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What web browsers can I use to view courses?

Most commonly used browsers can be used to access our courses.
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Do I need to download special software to view the courses?

No. Our courses do not require any special software or plugins.
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Can I access my courses from any computer?

Yes. Our online courses can be accessed from any computer with an Internet connection.
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