Allow user to read and go at own pace orator very slow

I didn't like the AI voice narrator or having to click so many times to advance the program.

Too slow. Speed it up. Give a control. Not everyone is slow.

CFP Board CE's have always been more difficult to use than others.

I found the audio to be very helpful. Initially I felt the audio was too fast, but once I adapted, it was very helpful in grasping the material. In addition, I felt this course was much more beneficial than the in person ethics classes that I have attended.

a few typos in the presentation as well as the table of contents on the left.

I don't like that I couldn't read the material myself, instead it was on auto-play. I also don't appreciate that I have to take this survey before I can take the exam or that I have to take it at all. A little compulsory don't you think?

There needs to be a way to speed up the talking. Also, it is unethical in my opinion to force a CFP on an ethics course to complete a survey before the exam is given. There is no way ethically to complete this survey in advance, because it is asking if the material prepared me for the exam. How would I know until after I take the exam.

Don't make me watch whole videos of people reading words that I can read much more quickly. If you MUST, then allow me to adjust the speed of the playback. Excruciating.

it would be nice to have more videos and be more interactive than just listening to a program.

It was too slow. I would read and understand all of this in 45 minutes.

The oral presentation was too slow. Should be able to speed up

I think that open book tests are better than not. Not everyone has a great memory.

It would be better to outline the lineage and sinews of the various CFP Standards (where due the Duties fit, where does the Financial Planning Process fit, versus the Investment process, etc.). I think that would be helpful as context.

No Auto play feature lots of verbal information vs a balance of text and visuals

Course did not save progress on exit. I had to spend another hour listening to same material.

I found the voiceover confusing when it differs from the written on-screen information.

Recording moves too slow. Written PDF would be better.

I would have liked to be able to read the content on my own rather than waiting for the verbal timing, as it was slower than I can read on my own.

I really struggle with renewing my CFP each year. This echoes the insanity the CFP thinks they are. I feel they give conflicting concepts more and more - it's really quite ridiculous

It would have3 been better to have a practice exam

Some spelling errors, but easy to follow and video with transcript is helpful.

Only negative was after reviewing the course, switching to Survey and Exam part was either delayed too long our there was insufficient guidance to exit to that portion of course. This was an EXCELLENT course. The use of differnet font sizes and highlighting or bold print, the colors, the videos, the focus on materials to aide CFP practitioners in the field via all the resources in paper or web access format. Made it more understandable and easy to remember. Tjhanks!

The only things I found useful were the guides offered by the CFP Board and case studies. There were two times that the course just stopped and had to be closed and reopened

The timed conversation is really overkill. We can read every word without having to listen to it. I also got through learning objective 4 then had to do some family activities and when I came back it bounced me back to 2. Very time consuming when the commentator talks so slowly and no way to bypass and read the content without leaving videos running.

Most of the introduction was unnecessary and a waste of time. The video in introduction was good. Being forced to listen to each and every preliminary statement about what we would learn was discouraging.

The arrows that pointed to financial advice and financial planning were not accurate

The AI robotic voice was excrutiating. I would have preferred to read silently to myself. Thank you.

I don't need an AI read syllabus to get through this material. If you are really concerned about application of the principals, require testing at the end of each module that would allow for review if needed.

Disliked the inability to regulate speed of program

Would prefer to read than be read to

I learn and retain information better by reading instead of listening. Please provide that as an option.

the format required too much clicking NEXT. the info should be fully controlled by the student. the AI commentary was very slow

I don't see why. we are not able to read the decks ourselves and/or speed up the rate of how the presneter reads.

A.I. voice was mostly realistic, but some incorrect inflections detracted from the learning.

it kicked me out near that end and I had to start over from the beginning. very frustrating.

I was almost done when I temporarily lost internet during the course. When the internet returned a minute later the program seemed to be stuck (spinning wheel of sorts). So I had to close it out and re-launch. It asked if I would like to resume where I left off and when I said yes, it took me only to part 2 of 6, requiring me to go through most of the course all over again. I eventually realized I could at least click to the end of the progress bar on each slide, but it was still really frustrating Otherwise the course was quite good.

While this was very thorough it is exceptionally difficult to stay focused and keep attention with how slow moving the audio is - this must be able to speed up. More interaction would be helpful and having the slides read aloud and slowly is disruptive to the learning process - we can read what is on the slide. If other details are needed, then those can be on audio. More interaction would be helpful when the program asks questions rather than just telling the answer later.

Antiquated narration. Would be helpful if the data conveyed in the narrative was also contained on the slides.

Too repetitive, boring and non-interactive. The practical applications were the best part - the course could use more of those.

OVERALL VERY EFFICIENT AND EASY TO NAVIGATE. HOWEVER I DO THINK IT TOOK LONGER THAN NECESSARY.

The slow talking AI voice feels like it added a lot of time to this training. I can read it quicker to get the needed information...

I didn't like the program forcing me to listen to the presentation. I learn better by just reading, and can advance at me own pace.

To many blank spots at the end of each segment. You just wait for the thing to scroll to the end with no verbige or content. Wastes peoples time

The video content was too slow ... took longer to watch than 2 hrs I dislike courses that read to me ... the audio should be an option, not a requirement

Having to manually page through the entire presentation was annoying.

The ethics was way too long and need a shorter one with more quizzes.

Appreciate could read, listen or both. At the end when we could click on the links to "The Roadmap, the FAQ's, Case Studes, etc." it kicks one out of the course and one must start up again. Perhpas better to give the url that we could copy and paste and use...... although we can find at your website. Thank you much.

The CFP board needs to not have an AI generated voice read the content to you. Also, some of us need to hear content at a faster pace. I felt like I was listening to a southern robot speaking slowly and made it difficult to keep my attention. Adding the toggle function to listen a little faster helps my brain in particular with listening and comprehending. I’m not asking to skip content. I’m just asking to have the option to hear the content at a pace that my brain needs.

This audio could have been played at a faster speed and still be effective.

This was very informative. In reality this course took far longer than 2 hours and that’s not including time for the exam.

Tighten up the end of each slide. Some had 10 seconds or more before allowed to hit "next"

For 2 CEs this took over 3 hours

I was not able to backtrack to review parts of sections I had already viewed without then having to go through the entire section, in order.

Would be nice to have an option other than auto read

It could have used an interactive quiz to test knowledge as you go, or videos demonstrating CFP certificants who are or are not adhering to the Codes and Standards.

I like to speed up content when watching/listening so perhaps providing some options to do that.

I went back to view a slide and i could not start at that section. I was half way through the material. I had to go back to the begginning of the course and slide the content to the far right and click next.

Speed up needed

Speed up needed

straight forward format

can we not just get a transcript?

similar to firms CE so easy to navigate and informative and digestible information.

this course is an improvement from over the years past which included lots of legalese and extremely detailed which is hard to memorize

I disliked the monotonous tone of the robot reading the material.

Would have preferred an option to read on my own vs listening to the information.

The AI voice was very dry.

When using a phone to listen and view, if you turn it sideways on an iphone you lose the ability to advance forward.

It seemed to me that the course was a a little dry in presentation, but definitely more than adequate.

Finishing the content and then progressing to the survey was not intuitive. After completing of the training, the survey should have been brought up automatically. I went through the course material multiple times. Furthermore, work should automatically saved.

The AI voice makes this painstaking. It is significantly harder to pay attention/retain the information ahead of this quiz.

The videos are always very helpful.

The AI generated VO was clunky in cadence, and occasional pronunciation, that I had to go back and review certain moments to understand what was said. Mostly worked fine.

Hard to listen for two hours

Couldn't clearly read some of the slides

being forced to step through this at such a slow pace was frustrating. i read very fast and couldn't speed this up as in other videos.

I would rather read the information instead of having it read to me. it took longer than 2 hours.

Need to be able to continue the course when not on the front of the screen. While I'm listening, there's nothing to look at so there's not a need for the screen to be on top.

The program didnt save my progress and I had to do it 2x

some of the pronunciation was incorrect and difficult to understand

computer narrator was monotonous. I think the newer tech could do better in keeping someone's attention.

I did not have any audio for the program.

There was too much repetition of the material, we could have covered all of it in half the time

I would like the option to speed up the audio.

The course took too long and it lost my place a few time causing me to have to go back again.

I lost internet connection at one point. Unfortunately, that caused me to have to restart the content. Fortunately, it happened 15 minutes into the program. That problem needs to be corrected.

The only improvement from my perspective would be to allow the user to answer the True/False questions throughout the learning objectives.

Not sure when exam will be Presented!

presentation was very redundant

Course felt too long. A lot of repetition for relatively straightforward content.

Appropriate amount of time on each topic. Done well, and very fair amount of time and not cumbersome /easy to capture and retain information.

Please use something other than an AI voice. It was extremely frustrating to both try to interpret (because inflection and pronunciation were all over the place), but also to know that a voice actor lost a job to technology. And add an option for faster audio. I listen to books and podcasts at 1.5x all the time and this was painfully slow.

I like to read and this was a forced listen which took to long.

Fix this issue of allowing the student to remain in the Course Window and CFP material while being logged out of WebCE over time. Therefore not logging your progress in WebCE. Then when you finish, webce does not acknowledge your progress and you have to redo everything because it was logged out and you had no idea

I know you have to provide a timed course to satisfy the hours, but for some of us who have spent years doing these CE courses, it becomes painful to sit through it :)

WAY TOO LONG OF A VIDEO TO COVER THAT INFORMATION. WE CAN ACTUALLY READ…

The course took longer than 2 hours to play!

A boring and way too wordy exercise of CFP self-promotion.

I don't need the content read to me

I don't like that we couldn't speed up the playback.

The recorded voice narrative did not match the script on the slides, which was so annoying that I found myself pausing the audio, reading the slice, then continuing the audio, to make sure I didn't miss anything. Really frustrating.

The material was good - the AI reading the course content was super annoying! forcing us to listen to a computer mispronounce words and with weird non-human inflection for 2 hours is cruel and unusual punishment! And the program glitched out a couple of times, causing me to exit and resume more than once.

Very academic and difficult to maintain attention. Might be helpful NOT to use AI... Real voices with real examples would allow participants to connect with the material.

Having some activities / parts of the CE read to me are fine. Having the entire CE read out wasn't necessary. I see how it is very accommodating to everyone but give me the option to read through it on my own. Questions - let them be interactive during training.

I really enjoyed the course overall. The only issue I had was with the videos and illustrations on my computer. I wasn’t able to enlarge the screen or zoom in properly, so the content appeared very small and strained my eyes after a while. I eventually had to switch to my phone to view it more comfortably. It would be great if there were an option to enlarge or zoom in on the videos and illustrations when using a computer. Other than that, everything was excellent.

the ai reading was very robotic

got mostly through the course and it didn't save properly, so I just had to go in and re-tread a lot.

material and presentations are too long winded. repetitive points. could be more succinct.

videos had issues loading and playing

treat us like 3rd graders, spend a lot of time on simple concepts, for example do we really need 20 minutes on financial advice vs financial planning. in the real world there are no lines, you are giving advice and being a fiduciary 100% of the time

It was slow, repetitive, monotone, and technologically obsolete.

I wish there was a faster way to do this. Waiting for the audio to finish before moving is slow. Reading it would have been much faster. Also, for people like me who do better reading rather than listening - the option to read at our own pace would have been better.

Course material is well done. Speaking as someone with many years of experience, forcing someone to have to sit and listen for a long period of time is frustrating and very boring. Treating us like kids in pre-school!

It would be helpful to have 1.25x replay speed.

The Narration was very robot-like and computer-ized. the Emphasis is constantly on the wrong Syllable. Thanks.

Allow for 1.5 or 2X speed of audio

There are too many slides with delays at the end before you can hit the next button.

I did have problems loading this on a different device.

Your course says it's interactive but then the course answers the questions and the case studies itself. That's not really interactive.

The content was dry. Just a person reading from a book

The video "voice" was digital. A human voice is preferred.

Didn't love the quiz formats

Please don't provide videos where the content is read TO me. I can read it myself.

I dislike needing to listen to the audio before hitting next. I'm capable of reading and would prefer to do so at my own pace vs. being forced to listen to the audio.

id rather read and not be forced to listen to audio

too long and slow

The format to have to click through every single slide will prevent me from using WebCe in the future

the time it took was too long, I would consistently finish reading the powerpoint and I would need to wait 30 seconds plus in order to go to the next slide

The voice presentation was very monotone and boring to listen to.

Speed it up!

Please allow us to speed up the speaking. It's horrendous as someone who consumes information quickly. I struggled to actually pay attention.

browser window is too small--difficult to read. Using Safari on Macbook

I can read faster than the video was playing. I should be able to read the transcript or speed up the playback. It's otherwise wasting my time.

The CFP required Ethics course takes too long. For example, there are slides that have only a few words and it takes 1-4 min to advance to the next slide. Putting in time for the sake of time is silly. Cover the info and move on.

Very thorough coverage of the topic. Would have liked to be able to move through the content more quickly.

length of time could be shorter

I personally prefer written information so the transcript in addition to the video was helpful to me as I absorb written word better.

The robo voice was not helpful. I silenced it and read through the transcript, which was quicker and more effective. The robo voice's attempts at normal diction were strained at best. A real voice would still be much better at this stage of the technology.

Course was a little long and the computer dialogue was a little sloppy. But otherwise educational.

would have preferred to have test my knowledge questions along the, mini quizzes to help me integrate my learning.

I had gotten to the end, but for some reason it didn't save my spot, so I had to start over from very early on and repeat it. Very frustrating.

Some information repeated too much. Intro and conclusion too long. Otherwise good.

no closed captions

I can read the transcripts at roughly 4x the speed of the narration. The narration slider made each slide take way too long to deliver the material. Not all of us are auditory learners.

Liked both visual and audio were available.

Need something other than a computer generated voice

There's no reason that this needed to be a video versus having the ability to read content and go at my own pace. Frustratingly slow.

The autoplay should not read the lines

All of the CFPs in the examples were men. Feature women! The AI voice sometimes pronounces names (for example, Malik) differently throughout; this is distracting.

to manually click next on a small button each topic 15 seconds is very cumbersome.

slow auto play and redundant

the slow pace of the required videos made this course twice as long as needed

I wish there was time 2 speed. I'm still in university and I watch everything on times 2 speed. The speaker talks extremely slow. Having the option to increase the speed would be wonderful.

I would have liked to be able to listen to the program at 1.25x or 1.5x speed. These options were not available

'Did not like that I had to listen to the person speak. It took too long to take this course when I have been practicing for 20 years. I could have read through the material and passed test a lot quicker.

The format wasn't great for people who aren't auditory learners.

I can read the slides faster than the video progresses; the verbal explanations aren't super helpful, but that's probably due to my learning style where reading/doing are more effective. It just reminded me of being in a meeting where someone is reading a powerpoint slide and not adding anything to it

Too long for 2 hours

I wasn't a fan of the voice of the presenter. Maybe different sections could be taught by different people

The narration was monotone and mechanical. This made it difficult to focus.

The verbal extends this way longer than it needs to be.

I liked having the audio available rather than reading the course.

It would be nicer to be able to read the information then to listen to some one talking put me asleep.

This took MUCH longer than 2 hours

When you are forced to listen to a slow, mono-tone narration of course materials you find yourself nodding off, daydreaming and not paying a attention. I would have gained more by just being able to read it and learn it at my own pace.

I am a visual learner. Forcing the audio is way too slow for me

I wish WEBCE can correctly save my progress, I had to start all over again and it won't allow me the skip to where I left off

The AI voice is very monotonous.

Too much time on the slides required than it took to read. Overall, good experience

The voice in the course sounded like AI - very monotone. Using a real person with natural emphasis and inflection while talking would be more engaging.

I didn't like having to listen to the content. I could go through it quicker by reading it.

You would think with all of the money collected between CFP dues and CE costs that you could hire a human to present the course instead of AI. The AI cadence is weird and difficult to follow.

Options to play videos at higher speed would be greatly appreciated. Some of us maintain focus better if it isn't slow.

The bot talks in run on sentences. A lot of clicking.

Listening to an AI voice when we pay a ton in annual fees for our CFP designation is . . . lame. Hire a voice person or two and present this as a more professional organization.

I would like for the videos to be able to run at faster speeds. I am a fast reader and generally listen to videos at 1.5x the available.

I really dislike having material read to me when I can read it myself. Having to wait until the material is read out loud prolongs the course unnecessarily.

The only complaint I have is the robotic reading of the material. I don't like robots. The entire time it felt as if I were banging my head against a wall.

The Exit button could be larger or more prominent.

Very educational course. Would recommend. Presenter's voice was a little robotic.

I think the length of this CE was brutally long in time required. Not a time efficient presentation of the material.

its way too slow

Reading out loud is too slow. Not everyone learns this way.

Some of the links to the CFP were not linked. The Roadmap was but the others were not linked even though the material said they were linked.

Would like to be able to speed up the playback.

I severely disliked the fact that this course used an AI voice to read the written material at me and wouldn't allow me to advance until the AI voice was finished. It's difficult for me to tolerate AI reading because the inflections are all wrong and my mind focuses on that instead of the material. I would prefer audio to be offered as an OPTION to people who need it, but also give me the option to read at my own pace. I would also appreciate more knowledge checks throughout the course so I can be confident I've internalized the information I need to know for the exam.

The content was fine but the slides sounded like a computer or AI voice.

tighten up the length of the videos. there are a few seconds wasted at the end of each video. course is too long.

I did not like that every slide was timed. Most of the information could be read in less than half of the time of the timer. It took my 5 hours to complete what should have been a 2 hour CE. And I still have to take the exam.

The forced pacing with video snippets that don't auto play or allow you to move forward when you're done reading is not my favorite way to learn.

Thorough but question why all the different aspects of definition for the board of standards. I don't know how that is relevant to providing guidance to clients to memorize so.

Too long, we would be better served by going through the case studies and learning about the principles in a real life scenarios. This was long and boring. I am not sure I retained the presented information.

Each slide had "dead" time at the end which took an additional 3-5 seconds to end the slide in order to move forward. One slide took over 10 seconds. With 113 slides, it took an additional 9 minutes to wait for the ability to move forward in the presentation. Please edit to remove the extra "dead" time. It would be greatly appreciated.

It would be nice to be able to adjust the speed at which the course is delivered. At times it was long. Also, would be nice to have interactive questions and allow participant to answer before answer given/explained.

The content was presented in a way that didn't have enough interaction - lots of just listening for two hours straight & clicking through in very short segments got pretty monotonous after awhile.

Too many clicks - distracting

Very dated. Too much dead space. Overuse of B-roll. Poor narration. I like learning and listening to good teachers but this reflects poorly on CFP Board.

Presentation is a bit monotonous, could be updated using current technology for visuals and especially for sound.

Make it so that I can speed up the audio, the voiceover speaks very slowly.

The knowledge checks can be improved. You ask a question, but don't provide an option to select an answer. It would be more helpful to be able to answer the question and see if the answer is correct.

I would like the option to play the video at 1.5x speed.

slowwwwwww paced material

a little buggy when i had to take a break.

The video format for every, single, slide, was a waste. Poorly done. Apologies for the honesty.

One slide regarding Duty of Care mixed up the order of the words "Financial Advice" and "Financial Planning".... The electronic/artificial reading of the text (as opposed to a human reader) was functional, but not very appealing.

It is a good review of the material, but sometimes the material is informative, but boring.

there was an unnecessary time gap at the end of each section.

Course was good and reinforced critical elements of the CFP Board's Code and Standards.

It was not intuitive to "Exit" the final page of the course in order to access the Survey and Exam. There should be a more clear "Exit to Continue to Survey and Exam" radio button.

You should be able to read the course at your own pace.

The digital voice used in this course is absolutely awful. It's use of infection and tone is horrendous and grating and hard to understand as it is not natural. Please use some of our money to hire a human to narrate.

Too slow

Please stop using AI voiceovers. They make the content so incredibly difficult to listen to.

This was a very long course!

Some of the readings were too long, wordy and slowly read

The course was excellent

This needs to be re-recorded with a better AI voice. It was so mechanical, mispronouced words, enunciated poorly. The whole listening experience was boring due to the mechanical voice.

Too long for 2 hours of credit

The links in the course take you out of the course in the same tab. It would be helpful if they opened a new tab so that you don't have to resign in to the course to continue

This is far better than past ethics courses that I've taken. The case studies and real world examples are very helpful.

The AI voice that was presenting the content was awful, it's not that hard to use a real person

Too wordy. Simplify material.

The course seemed a little long from start to finish but it was very thorough.

I am very used to being able to review all the learning information at my own pace via text. The organization and presentation of this course was excruciating for me. Not showing all pertinent information on slides and waiting for the automated voice to cover the details was not conducive to my intake and retention

Students should be able to download the course and read it without having to be logged in. A PDF of course content to study from...

soooo long

Given it was a 2 hour CE, it took me a lot longer to complete!

I hated the timer. I would read quickly but have to wait for the timer on each slide.

course was way too long and hardly actually touched on ethics if at all. i have taken a lot of ethics courses in my 30+ years in this business and this is the worst one i have ever taken !

Too long, needs to be shortened.

Videos too slow for content within

It would be nice if a real person read the material we are required to watch. The computer gets hard to follow after this amount of time.

LONGER THAN 2 Hours

Very Thorough and easy to follow

Wow, brutally long and no ability to speed up the slow talkers like any other platform would allow. Painful

The process of going through the material is redundant and takes entirely too long. I imagine the time spent is required by the CFP for some reason, but it is wasteful and repetitive in my mind.

The system kept kicking me out or not saving my progress. Have the time I was staring at a screen that had nothing to do with what is being said. There's got to be a better way to make this less boring. Examples are the best way to drive home a topic

Need an option to speed up content delivery. Some sections took too long to get the point across.

COMPLETE AND THOROUGH COURSE - I WANTED TO GO FASTER THAN ALLOWED BUT THE FORMAT FORCED ME TO GO THROUGH TTHE MATERIAL COMPLETELY.

Having to listen to the computer voice read every section was incredibly slow and annoying. I would have absorbed the material much better if I could have read it at my speed. I would not recommend this program despite good overall material because of the delivery mechanism.

I dislike having content read to me on each slide without being able to forward to the next slide.

This course did not allow you to speed up the talking so you could get thorugh it faster, took WAY to long.

Some of the explanations were very redundant making it longer and more boring.

Good course as always

I learned so much and enjoyed!

Sounded like a computer reading the information. A better "voice" presentation could improve presentation. Thanks!

more case studies would have been helpful

I have been a CFP since 1993. i have studied several times the 2019 changes. I did not learn anything new but had to spend 2 hours going through the course material. It would be great if there was a "test out" option in future for those who are long time CFPs.

A.I. generated narration was awkward at times and somewhat distracting.

Having to listen to every slide with nothing to read on our own is NOT ok for reading learners.

Honestly so much of the material is basic and repetitive from many years of being a CFP professional. It could have been more concise- perhaps even more testing to see which areas did not need review

The questions are not interactive to answer & score during the reading material.

Get rid of the AI voiceover and allow the content to be sped up a little

The length was way too long for the amount of information being communicated

Other WebCE courses have been fine, this one was obnoxious in the timing of the slides making you wait way to long before being able to advance to next slide and no option to speed it up to a normal pace.

I think it would be a little better if the knowledge check questions were more interactive, rather than given the answer

too long

This was way too long. There should be an option to speed up the talking if we cannot skip it. Very aggravating. Then, at the end, it said I hadn't completed it and I had to call. Not a fan

Way too much clicking required. Some segments were just a few seconds long. Very annoying

Not helpful to have a person reading everything on the slide. I learn best by reading at my own pace

You should allow participatns to speed up the video b/c I felt it was too slow but others may not agree. Each person should choose their speed.

The course is difficult to view on my IPhone 17.

Some of the language explaining the obligations of a professional were a little vague in expressing the seriousness of punishment in terms that may be somewhat misleading. It might help, also, to show some statistics of how many CFPs do get into trouble.

Some of the language explaining the obligations of a professional were a little vague in expressing the seriousness of punishment in terms that may be somewhat misleading. It might help, also, to show some statistics of how many CFPs do get into trouble.

Course was very professionally presented. No changes recommended.

The material was a clear and fairly concise. A couple of times, I had to wait for the page to load.

the AI narration is bad, pacing is ENTIRELY TOO SLOW

the monotone audio was difficult to discern breaks or deviate in topic discussions. it was way too long and the resources guide section was unnecessary. being able to adjust speed of audio would be a nice additional feature.

Please look at the color of background and lettering. Ass a senior, it was difficult to read any of the typed word within a darker colored background. If you are using a dark background, use white letters.

overall was decent but took a long time for things to play through it seemed for the video

The required listening is so demanding that it forces people to ignore it and do other work while it's playing. It's just too much!

Good and comprehensive program.

Good and comprehensive program.

Less video.

Videos where actors or others are talking is more interesting

Having to sit through the entire course on video, made worse with an auto-generated voice, was a big waste of my time.

I appreciate that there was audio, but the narration was difficult to listen to for 2 hours. It was very robotic and dry. The inability to speed up the audio was also a negative for me.

A human voice would be more engaging than a machine for a 2-hour session.

The AI voice was difficult to listen too because it was so much like a computer.

The worst classes I have taken from Web CE, I understand that it is provided by the CFP board and not a reflection of WebCE. Can not control pace, have to click after waiting after each spoken section, technical issue said I did not finish the training that I had to reach out to webce to correct.

This course would be better suited to my learning if I could speed up the audio by at least 2X. It goes very slowly and that makes it harder to stay focused, for me. There is also several seconds at the end of each audio that should be eliminated. You do provide quality content and easy to use technology.

i would like more interaction through out the course.

I would recommend a section outlining the differences between the old and new Code and Standards.

Too much dead air space at the end of each slide. Cannot advance until the silence is over.

Great little self-guided course with easy to understand objectives and CFP Board information. Thank you, M

This material could be condensed into a shorter format.

There was at least 30 minutes of "dead air" when the talking on the slide was done but the bar was SLOWLY moving toward the end and you couldn't proceed to the next slide. Very frustrating.

listening to an AI voice read the program is brutal. and the knowledge check questions don't allow for a response, so they're really not knowledge checks

The AI voice made it hard to stay connected sometimes as it clearly could not emphasize words correctly.

AI voice was terrible. No option to keep it playing, you have to click the next button each time. Set up for the lowest common denominator user.

I did not like the quantity of time needed to click on next to progress in the course.

Make the time needed to review the courses shorter.

It was easy to access and work through

allow faster reading of the material

The AI robot presentation was not engaging and quite boring. It should be narrated by an actual person.

Option to speed up playback on the audio

Made it a little slow having to listen to each video in full.

The change in the course to read everything to me excessively slowly vs. self read was very frustrating. I will likely not use this course again given this change.

Not being able to speed up the audio or video is very frustrating for people with ADD. We should be able to engage the material in the way that is most effective for us. Also, requiring a certain time or way of reviewing the material is way too much micro management. Let us demonstrate our knowledge of the material. People don't all learn the same way.

The audio/video was good and helped me to stay engaged.

The course was too long. You should have the option to read the material rather than to listen to this very slow audio of the material. You should also be given the option to test down.

The course was good, but the CFP Board was too creative in length. One-pagers are recommended instead of long books. If you can not fit your concept on one page, think over the concept

It was clear the narration was computer generated and it was sometimes off cadence and monotonous.

The AI voiceover is terrible. Just have a human being record it!

Disappointed with the AI generated voice recording. Hiring an actual person would have been better.

The presentation was professional, clear, and concise.

I appreciated the ease of going through all topics.

It would be nice if this course had practice questions that I had to answer along the way.

I much prefer a written format - I dislike watching videos.

The AI generated or generic voice is annoying.

video was way to long for the content

Its a bit long for the topic at hand, hard to keep focused.

Well formatted, easy to understand, relevant, with helpful visuals, examples, and easy to navigate course.

Robo reader was difficult with which to remain engaged

I spent several hours going through the material on Saturday afternoon but when I tried to do the exam I couldn't get past the finished status and access anything . Extremely frustrating. Had to wait til someone was back in your office

This course was far too long and slow moving.

Very comprehensive and well done.

Course takes longer than 2 hours. Incredibly repetitive. Overlapping topics and learning objectives. Needs to be condensed and more interactive.

Dry, robotic voice over throughout the course.

long course and can't move thru video....

The course was very long and drawn out. Case studies would be more effective.

there has to be a better way then manually going through each slide and awaiting an AI agent to slowly read each slide, did I miss something? If I did not, then this course was an insult to my intelligence and integrity.

I really like the visuals and examples. It made it easy to understand and retain important information.

the course wasn't save properly and I had to go through almost entirely for the second time and my internet connection wasn't interrupted

I would like to be able to read it and go at my own pace

The video goes too slow

If anyone honestly thinks a financial advisor will be more ethical or more competent because of these lengthy videos then they have no clue what is going on. This is a tax on my time and everyone else's and I don't appreciate it.

Let me read the material and allow me to advance slides

No reason for this to take over two hours. We passed the CFP exam and if you don't know ethics as an adult you will never learn them...... Another waste of valuable time to simply rehash what you already know....

It was very straight forward

this course should also have an option to simply read the material, rather than have to sit through someone reading the slides.

The only criticism that I would have is that there seemed to be alot of redundancy, especially in the beginning of the presentation.

Very smooth

It would be great to have the option to listen to it at a faster speed like 1.5x or 2x.

Length & content could be shortened

Multiple voices could be helpful. One voice can be droning. Thanks

The course was easy to follow and not too long

This course is way too long for only two hours of CE credits. The content is fine, but either shorten the course or reward us with more hours of CE.

This was obnoxiously long and repetitive to information covered in the initial cfp coursework and exam

Great course and was packed with information and content that is relevant to the CFP.

We are encouraged to "interact with the content" but very little opportunity to do so is provided. More true interaction would make this more meaningful.

Videos are always the best way to learn for me. A few more would improve it.

I would prefer to have an option for a program that you have to read through instead of having the videos with audio. My learning style is more through reading/writing and this was more challenging for me to engage in the content. Additionally the videos would have no audio towards the end of the video that would extend the time the content takes to get through, which felt unnecessary. It would also have been nice to have the learning check points be interactive where we got to select from a true/false option.

Long course

I would like to have the course to be more interactive or include more live scenarios.

I can read material much faster than having to listen to it. It's quit frustrating having to sit and wait for it to be read aloud.

Several times, the system did not return to where I left off, did not acknowledge progress made, but it was easy enough to fix. Not a major complaint. I do most or all of my CE with WebCE every year and I am quite happy with the service and materials.

would like the ability to read through the slides rather than listening

The option to speed up the playback to get through material faster while still listening would be helpful

Page 31 misstatement that says “of course, the information needed for financial planning may be LESS extensive than the information needed for financial advice.”

Interactive quizzes may be helpful to keep participant more engaged.

Course was a little long with all the narration

the auto play times are too long

Having what sounded like an obvious AI voice reading over material that was largely also presented in writing felt a bit clunky, especially the slides that were word for word.

It was very dry and the AI voiceover was not engaging. There was no opportunity to interact with the material.

I can read faster than how they talk so this is frustrating to have to wait on them.

Having to listen to the speaker slowed down the training. Having it to read as an option would have been helpful and a lot quicker to complete.

I prefer to learn by reading rather than listening, especially when there is such a high volume of info. I begin to tune out the information when it is rattled off rather than being made available in text.

More real life scenarios would be helpful to reinforce concepts.

disliked pace, would prefer to read/scroll through on my own.

Would be nice to have the option to listen on a faster speed.

too much clicking instead of slides advancing automatically

Very detailed, thank you

The digital voice presentation is awful.

Like: having audio dislike: having to click at the end of each slide, some were delayed after he finished speaking. Some voice inflection would be nice. Feels like the course was longer than the credit receiving.

The PowerPoint moved so slowly it took me nearly 6 hours to do a 2 hour course.

Course is very thorough.

I am a quick reader so it is hard for me to sit and listen to someone read me the slides at such a slow pace. I don't mind some explanations but I really don't care for having to listen to someone the entire time. I'd get more of the training if I could read on my own,

They need to create content based on how long someone has been a CFP

This is so repetitive. Understand that we must uphold to very high standards, but to have to repeat this same information year after year with filler, is a bit frustrating.

The AI you have reading the slides really distract from the information being conveyed. It doesn't speak in a natural way.

The AI generated voice on these things puts a person to sleep. I'd rather hear it read by a live person.

Going forward, please provide the option of reading through the course OR listening to the AI reader. I can read much faster that the reader. Thank you.

This was one of the most onerous deliveries of an online course I have ever taken. The pace of the modules wasted far too much time, mor time in fact than the 2 hours it was supposedly allotted for. Professionally, I found this extremely offensive.

The course seemed much longer than most CE courses.

It's too long for the material covered. I think ethics should be what we know...not how much time we spend at it.

I would have like more detailed examples where I could have practice questions that I could fill out. Also, some mini tests at the end of each question would be a wonderful learning experience.

As a visual learner, this course was probably the most monotonous CFP CE that I've ever taken.

The audio driven education is slow and clunky.

Technology is very easy, please keep the same software and interface

way too long

The audio would finish, but I had to still wait several seconds before allowed to click next. Also it would be nice to have a option to just read the material rather than having to listen to the audio. Thanks

It would have been very helpful if I could take the course at my pace, versus being forced to listen to a rather slow delivery of the material

Course would jam and not save correctly so I had to repeat parts of the course multiple times

Now way to speed up the talking. he monotone nature of the recording was very boring.

It would be nice to have the speed up audio option.

70% score out of 12 questions really means a 75% as 9/12 =75%; 8/12 = 66% Little rough considering it must be closed book.

I can read. Forcing me to listen to a very slow narrator when I can read the content in much less time is frustrating.

Too long with the required audio in my opinion.

Voice variation and more animation/videos would enhance the learning

the course was good.

The pace of reading was too slow.

took longer than 2 hrs to get through the required material- expected 2 hrs and given my experience, 40 yrs plus thought this was excessive.

I liked how the information was distributed into smaller parts for easier consumption.

Content was great. I just prefer to read the material myself, rather than listen to it.

AI voice, while very understandable and well paced, is a bit annoying in its mispronunciations and poor handling of the flow of grammar.

If you are going to use AI to read the course it would be helpful to have a human listen to it and correct mispronounced words and names.

Information was good. Would have liked more examples of case studies with different scenarios of client interchanges.

I thought the course was excellent. However, it would have been nice to have an option to speed up the course. For example, a button to watch at 1.25 times or 1.5 times faster. Something like that. Thanks, John

For 2 hours of CE credit that took WAY too long.

I completed the course and it made me re-take the last 25% or so for some reason....very upsetting.

Liked the audio and visual combination.

Show how many slides total to help us keep track.

There was quite a bit of repetition that if eliminated could properly cover the important concepts while reducing time required to complete the material.

I kept having issues with navigating the course. Luckily I printed my successful completion of the course page to prove I went through every slide in order to take this survey. Three times I was routed to the beginning of the course content and had to do the slides multiple times. I have never experienced these issues with web CE before and I have completed almost 100 courses to date.

Forced to watch the final screen for a pre-determined length of time? Should be able to read at your own pace or make the entire module a set time. Not each individual slide.

This course took way longer than the 2 hours of credit it gives. Worst CE I've ever taken actually. No interactive quizzes, just talking the entire time. Awful. Never again will I use WebCe.

The course seemed longer than 2 hours and some of the content was repetitive. But it certainly got the points across.

Seemed to take more than 2 hrs to get through the slides, progress not always accurately saved

For veteran CFPs it is frustrating to be locked out of taking the test first.

The course is rather boring. I don't know what can be done about it, other than motion picture videos.

The comprehension review for each section, true or false should be interactive so that the participant can answer the question before moving ahead to see if the question was answered correctly. Incorporating short quizzes at the end of each module may help assess comprehension.

The course is too long, and it's very distracting that the voiceover doesn't match the slides. There was a lot of repetitive audio. The overview of resources at the end was too long and in my opinion, unnecessary.

On Apple iMac the screen for the lesson was not adjustable in size, therefore it was quite difficulty to see the graphs/charts/illustrations clearly due to their diminutive size.

If you can read, you shouldn't have to watch the videos and listen. I could have read the entire thing in shorter timeframe.

very easy to navigate course. course stays right on track as outlined. thank you!

I did not see the required exam

The videos had a few extra seconds before you could advance to the next one-chewed up a good amount of time.

One should be able to print the course material. Without it how are we to go back and refresh ourselves and answer the questions. It is difficult to remember all of the material.

It would be more engaging if the course was more interactive

This course is too long and Slow for the credit earned. If you are goijng to force us to take one this long for so few of credits you should have a speed button on the voice so it can be adjusted. This lulled me to sleep. Too Long Too Slow.

After 2 hours of going through it, it said I was finished but then made me start over halfway through the slides. I had to call WebCe to avoid listening to it again

way too slow speaking in the modules - we are professionals who listen and read quickly - this was brutally slow to wait through each section

Program is too long with no ability to move at a faster pace. I don't need 60 seconds to read one paragraph. No way to advance faster.

The organization of the course and clarity of communication were terrific. The computer-generated voice was distracting, with its unnatural word emphasis and flat tone, were distracting, though.

I would recommend having an actual person narrate the program. The automated speaker was very robotic and monotone.

Consistantly say the correct name for Malik. It was said two different ways within the same scenario.

The course was very slow. Even after the dictation of the slide there was a long pause before it advanced to the next slide.

The content froze several times throughout. Content is good but could be condensed and covered more quickly for experienced CFPs.

experienced minor tech issues where presentation would stall for a few seconds/minutes but would eventually resume

I do not like the "Robot Voice" narrator. There has to be a better way!

Voice was slow and robotic. Didn't feel human. I went back in to finish the class at a second date and had to re-scroll through watched slides. Other than that it was fine.

very informative and well done

Easy to use, easy to understand

The course is way too slow, information is repetive and redundant and overall, too long. I can read fast and shouldn't have to wait for the narration. It was painful!

It was well laid out, comprehensive, easy to follow and material provided a helpful review.

Much too long and repetitive. It would be nice to be able to "test out" of all this content.

The audio could have played faster.

wish there was text you could read instead of listening to all those slides. Not everyone attain info by listening. Reading is the optimal source of communication for some people.

it says its 2 hours...feels way longer than that , lol

Good course. Good info. Clear presentation. Good segmentation. I didn't notice any typo's and I typically do. Well done. Thank you.

I prefer to read the material as opposed to sitting and listening to someone read to me.

THE CFP ethics course was entirely too long. There was no option to make the speed of the playback faster. aside from that the courses have been informative.

Software sucks. I had to repeat multiple sections from it not saving

My place in the module wasn't saved and cost me another 45m to redo because of being unable to move forward within the course on my own. It's a technology error that was annoying, but overall was a great course!

I had a slight problem when downloading the CFP Board Case Studies and then getting back to completing the course and test.

I am a visual learner. Listening to this coursea was very difficult as the voice was clear but without variation in tone. I would have fare much better had I been able to flollow along with a print document.

For this to be the only option for CE credit for American College designations is disappointing. While some of the content was helpful for any designation, much of the course was advertising CFP Board materials that were irrelevant to me. I will not be using WebCE for this requirement in the future.

Please don't require us to remain on a slide for a specific period of time.

I'd rather read than listen to a video

The CFP Board makes things harder than they need be. The length of the course is terrible, way too long. Should be a 30 minute course if better produced. Considering dropping my CFP so I never have to take this course again. You should let a professional group put this together, not CFP Board.

The course could have been more effective if it was more interactive. Such as having the student answer scenario questions before giving the answer.

Took longer than 2 hours

If the course MUST be presented via video, allow us to speed it up. The presenter spoke much more slowly than my comprehension level. If I'm going to be forced to listen to someone speak, I should have the option to speed it up.

Computer voice and reading of all the codes was incredibly dry and boring, the reading each line item was painful for this course. More practical examples and not a AI voice would help.

The course didnt save my progress multiple times so I had to listen to the course multiple times.

My learning style strongly favors reading over listening. I would have gotten more from the course if i could read through the material rather than listen to recordings.

Course was fine. Do not like forced surveys. Content is a solid reminder of the requirements for the designation.

too long, repetitive