Claims Resolution

Course Description
Claims Resolution is designed to provide an in-depth analysis and explanation of one of the most important elements of  property and liability claims adjusting: resolution. As this course shows, many factors are involved in resolving a claim—that is, bringing the claim process to a conclusion. Two key factors to which much of this course is devoted involve negotiation and litigation. The course also examines the important topic of ethical claims handling.  
The course includes the following chapters:
  • Duties and Process
  • Negotiation 
  • Litigation
  • Recoveries
  • Ethics


International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.

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