Ethics for the Claims Professional

Course Description
The purpose of this course is to offer insight and tools that will enable claims professionals to respond appropriately when faced with ethical dilemmas. Adjusters must address difficult questions and situations every day; with this course, they will be better equipped to recognize and respond appropriately.  

The course includes the following chapters:

  • Ethics in General
  • Ethics in the Insurance Business
  • Ethical Challenges in Claims Adjustment
  • Ethics in the Claims Adjustment Process
  • Codes of Ethics for Claims Adjusters
  • Unfair Claims Settlement Practices


International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.

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