Ethics in the P&C Insurance Workplace

Course Description
This course presents a thorough discussion of ethics as it applies to those who work in the property and casualty insurance industry. It presents examples of both ethical and unethical behavior, conflicts of interest, and some of the real-world ethics failures that have made headlines in recent years. The course reviews the objectives of ethics codes, provides several examples of codes of ethics, and gives guidance on how to draft an ethics code specific to any business or organization. Lastly, it challenges the student to think about ethical decision-making with real-world case studies on various ethical dilemmas of the types encountered in insurance sales, claims, agency management, and underwriting.

This course is intended for insurance professionals of all levels of experience.

The course covers the following:  

  • Ethics and Its Origins
  • Ethics in Business
  • Codes of Ethics
  • Organizational Ethics Policy Guide
  • Making Ethical Decisions
  • Case Studies


International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.

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