Claims Resolution

Overview

Claims Resolution provides an in-depth analysis of one important aspect of property and liability claims adjusting. As this course shows, many factors are involved in resolving a claim-that is, bringing the claim process to a successful conclusion for both the insurer and the insured. Two key factors, to which much of this course is devoted, involve negotiation and litigation.

Learning Objectives

On completion of this course, students should be able to  

  • describe an insurer's duties and options in resolving a claim
  • explain how negotiation, litigation, and recovery fit into the overall claims adjustment process
  • describe how an adjuster's negotiation skills are used throughout the claims process
  • describe the litigation process that may be used in first-party and third-party claims

Designed For

PC producers; adjusters
International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.
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