The read-it-to-me audio feature was extremely helpful for me.

Great and simple to understand

I like the ability to move at my own pace.

very satisfied

Bolder font please

Liked course format with good examples .

The audio component and the content of the exam. Thank you.

The questions on this exam were not well written.

Mr. Ronald is a great asset to your company, he’s always so helpful and professional when I contact him!

WebCE is my first choice in continuing education.

I like the common sense approach to this material.

Very informative and provides grounding for those of us even in the business for a long time.

Thank you!

Been using Webce for years. Very easy to work with.

good content

I had used Kaplan last year and the material was awful. This first course I took (need 23 more credit hours) was easy to use and navigate. I did not use the audio...I read faster than they talk.

Broken up into manageable sections

Helpful employees in your office when i called

It didn't give as much focus on the senior aspects of ethics as I would have expected.

Very good !

Final exam questions were worded awkwardly

No Complaints. Good Course

I enjoyed the content, and it made me remember a lot of information i learned earlier in my profession. Great information.

Thanks!

In comparing this course to may others I have completed, I did not enjoy the material. I understand the importance of teaching the material, I just didn't enjoy the way the material was presented. It was a very long course and feel improvements can be made.

Thank you

Very informative!

I don't use the auto play and prefer reading myself

great course

thank you

Thank you.

Web CE has been my go-to for more than 20 years

Include more random Practice Test Questions

I had a technical issue with a unit, I called the company and the rep replaced it with an equivalent without any problem. I was impressed. TY

The test is too long

This was my first time taking CE classes. It was very straightforward and easy to understand.

Thought provoking on the importance of ethical behavior in general and in my professional practice.

Simplifying some of the explanations is suggested; ACTUALLY PROVIDING THE WEBSTER DEFINITION of some of the terms and referencing them as well. Course good but too long and slightly biased with certain phrases again elderly,. please review that. NOT all older people are cognitively impaired and please reference the statements on cognitive impairment that you use.

I appreciate this educational service. It is timely and very professional. I due recommend and only use this service for my I Educational and CE requirements. Thank you!

Course provided helpful and relevant content on ethical behavior engaging with senior market.

Exams questions could be clearer.

WebCE is the only choice for continued CE that I will use! The different subjects available along with the varied hours of CE make learning fun and interesting. Thank you, WebCE!

Great outline.

THANK YOU

The Scenarios help understand the material in real world examples.

thank you

Exc course. However it seemed more relevelant to an insurance professional.

very interesting testing. made it fun.

The AI voice enunciates clearly, but gets difficult to track with no well placed pauses or emphasis.

Excelant help on use of advt and ethical behavior.

I believe the content is a little repetitive and learner better served with case study types experiences to reinforce concepts/principles, etc

seems too long

Your course and layout were great. Feedback to the requirements would be an unnecessary waste of time. Perhaps individuals should be required for the first 5 or 10 years, or every 5 or 10 years, but certainly useless after that. If you are able to pass along to the governing bodies.

Still takes too long for the amount of CE given.

there are some typos in the course

Very interesting course.

The whole IAR thing bit me and some of the past ethics hours completed were not counted. I'm sure it was my fault for overlooking it but I would have appreciated more flags and highlight telling me if I don't check a box I'll be doing this for nothing. Thank you!

Course was well presented and understandable.

Thank you for providing the opportunity to review incorrect answers at the end of the exam, I found it very helpful.

It was very clear and the read it to me feature was really great!

examples with advisors and client situations very clear and helpful

Very Informative!

Not sure why this was so specific to insurance - it didn't state that in the name of the course

All good, been using over 20 years

All great!!

Practice questions are very helpful to confirm understanding of each section prior to moving forward in the course.

Excellent course!

Courses are Cost efective

Depends upon there are additional courses I can take to satisfy the CE requirements I face as an IAR.

very good courses

One response required for a question seems a bit off?

I like the course work, but the monitor process is complicated

It was entirely too long!

My agency focuses on Health insurance products. It would be great to have an ethics course that related more to Health insurance than all life and financial products.

I like the read-it-to-me aspect. I would like to see more health-insurance related examples and scenarios.

I thought the wording of the questions were terrible.

Larger print?

Money Grab

Finding proctors can be challenging

The course was repetitive and could have easily been shortened. The scenarios presented were too obvious in the answer; more challenging examples would be beneficial.

I do not handle financial investments in any way but I thought the course was heavy in that area.

it was fine but still don't think it should take that long to do.

Good course. Exam had repeat questions though

Scrolling happens very fast!

Scrolling happens very fast!

Every agent needs this product

Easy to understand; can easily navigate through the content without confusion.

Easy to sign up and take the exam

Very informative continuing education subject and content!

I received two of the identical question, with just a name changed. I think the course and questions were unnecessarily repetitive; the length of both could have been shortened while preserving the pertinent information.

This approach makes it easy for me to complete my required CE hours in a timely manner. Thank you!

clear direction on where to find courses was lacking a bit. othwerwise, all good!

Good school

The first section of this material was very difficult to get through. It felt as though it was written by a college philosophy professor and was overly theoretical. I generally like philosophical discussions, but that first portion of the course made my head throb.

I like the examples.

The reader was articulate but -- he read words instead of reading "ideas".

Too many insurance examples

NA - The material and presentation of the material within was excellent.

Love that WebCE allows me to print out the study material. I like to read and highlight!

Course too long and redundant

Not at this time... this was my first subject.

the audio cut out part of the way through - saving and returning did not fix the issue - leaving the site and returning did

Very educational. Very professional .Great Course!!!!

Seemed a bit longer than it needed to be

The course was "Senior Market Sales Ethics" but it seemed pretty light on the topic. Too much of the basic stuff.

the website does not show if a course will be accepted by the IAR, so I needed to call your support to have them look for courses that will be accepted by the IAR

You could add a few more case studies

More interactive material

Two or three of the questions in the final exam were confusing and could have been worded more clearly

Satisfied

Well designed with quality information...

Everything was explained great.

Better worded questions to specific ideas

I have always used WebCE for my CE's and I am always extremely pleased. Customer Service is amazing and the formats are excellent.

The information is good, but is very bland and boring. There needs to be more videos, scenarios, etc instead of just lengthy reading

The text seemed unnecessarily lengthy. At least one of the test questions was difficult to understand, by reason of its poor wording.

Redundant and extremely long.

I liked the fact that I could go back and review all the previous sections.

This was a comprehensive ethics course. The only minor issue was that the read-it-to-me function blanked out a couple of times, but was restored at the beginning of the next section.

Thank you. I’ve used webCE many times over the years as a good, reliable resource.

1.75 speed would be nice

The examples were well stated and believable.

Thank you

Well constructed.

Writing was frequently stilted and occasionally nonsensical. Not easy to read or absorb.

Thorough materials and thoughtful examples.

In my opinion, as a selling professional, the courses were were overly detailed.

Great Job ! Thank you !

The terms used were very understandable. Thank you!

oral reading helps

Thank you, I've used WebCE for years, good resource.

Always use WebCE for my continuing ed courses. Thank you!

Actually learned a LOT in this new course!

Thank you. Very helpful and efficient. I will use again.

Logical flow of information presented.

It was a good experience.

Redundancy of presented material. I do realize that you have requirements when presenting materials. I don't know if you have a minimum amount of material to present based on the number of credits.

Easy to read & understand

WebCE courses are generally above the level offered by several competitors (IMO). For this course regarding insurance sales in the senior market, I was "not impressed" with the use of a Latin phrase "caveat vendor", as opposed to "caveat emptor"- I doubt that the demographics of those entering or becoming insurance sales professionals includes a background in Latin (just not taught in public schools anymore and a trend I have noticed in dictionaries, including those aimed at collegiate markets, is not to include the origins of the words or phrases. I found this to be ironic in this course where we are intended to become more aware of the need to meet clients at their level and explain terminology, etc. The course examples were predominantly financial life products in the scenarios, etc. I do believe that producers can have significant issues and increased liability when offering these products, so it's not a bad way to go, but this is an ethics course for serving a specific demographic and I would have welcomed more scenarios that involved other types of products. Overall, the course was enjoyable and I give high KUDOS to the inclusion of a glossary and the intended review of terms such as churning, twisting, etc. Especially for new producers, this is important for them to remember and recognize illegal or unethical practices, especially when a field trainer assigned to them may have slipped into an unethical norm. Over the decades I have relicensed, few courses do a level of review of terms learned in pre-licensing and I have learned to appreciate those that do and tend to seek out classes where "the basics" are reviewed (even if only as questions to be answered in a quiz). Thanks for reading this, while I have continued my license throughout two decades of working for state government, I am now contemplating appointing again in retirement. I am pleased to see that this author sees a growing trend to best practices for each potential customer, it's not all about sales, it's about dignity and inclusion and ethical practices. Hooray!

Excellent course! I thoroughly enjoyed it. Thank you!

excellent as per your usual

Excellent course. Just what I needed.

Thank You!

This content seemed outdated.

Thanks for the read it to me option!!!!

Good course!

THE COURSE WAS EASY TO UNDERSTAND & NAVIGATE

When reading a Scenario, I often forget who is who. It would be helpful if a picture of a face is next to a name that I can see throughout reading and going through the scenario.

Very good content, easy to understand and very important information.

the audio was very dry

I appreciate being able to "test out" of the course material by taking the exam first, without being required to review the course material before accessing the exam. Thank you.

The previous course that I took, the audio automatically started each time I went to the next page. I checked the settings and desired to have the same thing with this one. However, each time I moved to the next screen I had to manually start the audio.

Totally satisfied!!

Good course

Well done and I'll be ordering another course.

make it easier to determine if a course qualifies for credit if previously taken. had to look for information and ultimately needed to call customer service.

Good stuff

Thank you!^^

I disliked the audio - the narrator was very monotone and unnatural. I turned it off and just read teh content myself.

very clear information given.

Overly worded material, and not your best writing.

Excellent content and easy to read.

The three questions in the test is says I got wrong I actually answered correctly. Your system has significant glitches but I passed anyway

Very Good!

The material was written in a more complicated method than was necessary to make it various points. I am 71 so maybe i am whom the course is describing in some ways. But I am glad that this issue is being address as these the folks I deal with most frequently in all areas of my life.

The tone of the read along made an already tedious subject matter, so much worse...

Very good course on ethics, it hits all the major spots in the senior market which I've been in for 30 years.

The time required to take the course is longer than indicated.

Occasionally, the audio could have been improved with better pausing or flow of words.

Thank you, Good content. Slightly repetitive. Please check: Chapter 3,#2 quiz question poorly written.

The required time it takes.

WebCE has been very helpful ever two years for my CE classes.

Quality and educational rich content easy to understand

Representative was very efficient when I needed help. Thank you!

At times the content was a little wordy. Otherwise, this course measures up to WebCe's excellent standard for course material.

Thank you!

Thanks. Have a super day! ;-)

Your courses are great!

A couple of final questions were not real clear in what you were asking. I had to hope I was interpreting the question correctly. The test was reasonable and did not include irrelevant trivia or useless detail.

Another well written and fairly test segment..

LEARNED SOME NEW INFORMATION ABOUT ETHICS.

It was a very helpful tool to have informative explanations provided for wrong answers. Thank you

It would be nice to have much more interactive content, less text

cost is higher than some options

Loved the refresher

There are other ways to get CE credits that don't take as much time as this, although not at this price.

I liked the course

Thank you!!!

It was difficult for me to answer life insurance agent questions as I am a health insurance agent.

Great job and thank you

Very good course!!

I work in senior sales and I was insulted by the way seniors were depicted in this unit.

Very professional

through my employer I had ExamX and it was awful. I invested my own money in WebCe because it works and I keep the knowledge. I also have no issue passing the test. I would appreciate videos or interactive learning. I am hands on. But also understand, that may not be possible.

Great Course!

great learning

The ability to retain the course content is enhanced by the simple delivery and thus the understandability of the course is more easily obtained.

Some of the incorrect questions still can't confirm what the correct answer is.

too many questions

excellent examples

El aprendizaje fue extraaordinario

Nice job

Good coverage of topic.

I find your courses easy to understand, follow, and prepare me well for the testing.

open book. no time limit

Complete; good content flow. I enjoy the read-it-to-me audio as it helps reinforce material review.

Loved the read it to me content

it covers the material and objectives very well

liked everything

I liked it...Good Course!

Hire a professional reader. Your current reader was frequently monotone. Do some research and find out if there are styles of audible reading which hold the attention of a listener for longer spans of time. It would sure help!

Satisfied

Easy to use and convenient

Great live customer service, polite and friendly Easy to use website. Less clicks with more information. Thank you

You guys do a great job....

Very wordy and repetitive. Maybe could have been shorter

I really like the audio version of it. The only thing I found frustrating is I would be listening to section that is 15 minutes or longer and the system would time out and I would have to log in and then get the audio where it was at before. I was listening even though I didn't touch my screen. Beyond that, awesome course.

I prefer more usage questions than narrative.

It was a good course!

The case studies were good.

This course was excellent. It provides a high level of understanding and importance to be ethical in the Senior Market. Thank you!

Single chapter page is way too long and the writing style too verbose and repetitive.

great job from your home offiec help

Very pleased. I always utilize WebCE for my CE.

Good Course. I do not like the Audio it is horribly boring and way too mechanical. Just my opinion.

All Good.

Learned a lot. Very good.

Good material but repetitive for a 35 year agent/rep

great course

It would be more realistic to add verbiage, and scenarios pertaining to Medicare Supplements, Medicare advantage. Long-term care, and final expense in this training as it is Ethics dealing with Seniors and these would be more practical. Most all of the scenarios in this training dealt with Financial planners, and Registered Reps.

it was very informative, precise and helpful .

well done, thanks

Proper issues addressed in course .

Read it to me Audio is the best thing you did for your study format. It allowed me to multi-task while listening to the audio of the lesson. These lessons are extremely long for the actual credits given. Please narrow them down a bit. Soooo enduring and extended. Would like to see shorter lessons. Thank you. The audio is the only saving grace that makes them doable.

The courses are very good. Perhaps some additional graphics and/or video content would be helplful.

Good courses. Thank you.

Thanks!

Thank you!

My only comment is that I can read much faster that the narrator spoke.. But I was OK with it

Everything was great, including the employees who answer the phone. WebCE is the best source for continuing education.

thank you

It is great!

I liked have the option to have the material read out-loud, but he reads so slowly that I eventually opted to read it myself. Nice to have the option, but it would be nice if they would read faster.

I think this CE course is easy to understand. I have looked at other CE companies but decided to use WebCE again. This is my 4th time using.

When I first started the course, the computer narrator was very hard to follow; choppy and mono toned. However, within a few minutes of listening I was able to focus and enjoy what I was hearing. The material was of great substance ; the course was very pertinent to insurance ethics. I actually enjoyed the course. Thank you!

You have a grammar problem in that the sentence structure in some sentences creates reading difficulty. A good editor could solve the problem.

eliminate close but not right tricky answer choices

Course objectives for cognitive learning at this level should start with a verb such as identify, define, explain, describe. Otherwise, the course content was clearly written. Test items were well written. Just unsure if the test items map back to the course objectives.

Great program

Great course and information