This is not my typically work relationship dealing with subro files so this was hard to retain and understand. I'm surprised I passed this actually.

content was hard to read and follow.

The way AI read the content was a mess unfortunately. Grammatical errors made for confusing read-it-to-me audio. Mispronunciation of words like "subcontractors" was obnoxious as well. The content itself was difficult to follow. I had to reread a number of sections to glean what it was trying to say.

This type of course - reading followed by an exam - in some ways is better than an in-person-class because, for example, you have to LEARN the material being presented rather than being LECTURED on the material.

This was the most stressful experience since my licensing exam.

This course was too wordy. The questions for the quizzes and exams were way to long and convoluted.

Great course!

I will continue to use this platform for all my Continuing Education classes.

There was too much information in this course to even begin to grasp.

Love the quick reporting to the state!

Love the course!

wonderful

Some of the information was a bit wordy.

Good! Thanks

Good! Thanks

This was the most difficult tests I have taken yet.

Its not the test- its the content - this has nothing to do with what I do for work.

The monotonous tone of the audio is mind numbing. In addition, the complexity of the material in this course seems to require MANY MORE exercises to keep attention focused and ensure that the reader understands the concepts

It had so many details. It would be better to try to narrow done the amount of verbage, if possible.

thank you

The audio is too robotic to listen to. Also, there is complex information in this course. More illustrations would help to learn concepts.

The Read It To Me Audio is an artificial voice. It even reads dots. A bolded T on the word "the" was read T-he. There is not enough inflection in the speaking of the words. A real person with interest in and knowledge of the material would significantly help the listener retain it.

The sentence construction in several places was difficult to follow as seemed to be worded somewhat backwards or was too wordy......ended up having to read it out loud and get rid of the extra words.....

I liked that it was open book so I could refer back to the course materials for the final exam. There is way too much legal jargon and unclear verbiage that makes the theories and applications of them very confusing and gray. I would not recommend this material to any not well versed in the legal terms of insurance.

very long courses with a ton of information

For me, I could use more scenarios - helps to visualize the concepts

Great course

I see nothing wrong with this course , the materials could be explained a little more ,but it's not bad. I like it all.

The narrative was difficult to understand.

Been a client for 4 decades!

good course

Some of he course language was ambiguous and hard to understand. Some times it id not make sense and was poorly written.

It would be much better if you could have an actual person reading for the audio on all your courses. The AI is not sufficient. And it gets tiresome reading, especially the longer sections with multiple examples.

Some of the questions could have been worded better. Often they were ambigous and seemed to be intentinaly misleading. Like they were trying to trick you.

This should not be bundled with personal lines material. It was very confusing and I felt like a lawyer would even find it difficult to get through.

This course was way to legalistic and it beat the same issues over and over again.

the time to complete helps allot

Course was very easy to navigate, the information given was thorough and for the most part easy to understand and follow.

sentences were too long

less trick questions are appreciated

Thank You!

Easy to use. Impressive

Please review for grammatical errors. There were several poorly worded sentences.

Very long, dry and full of reading with a few charts. Like reading a book and taking a test, did not employ various training methods to assure success.

I feel this whole testing at the end is set up to make you fail. 70% passing is a C at best so one must surprise the testing questions will be extremely difficult and convoluted. This is NO way helped me get CEU's. Plus your web site has nothing specific to work comp

harder subject to understand - felt like i was taking a Tax class.

I like the feature where I can speed up the "read" feature, especially when I feel very confident on certain topics.

THIS WAS BRUTAL TO LISTEN TO - UNNATURAL / I WOULD HAVE LIKED A MORE INTERACTIVE DELIVERY

Audio goes too fast. Could help if it was at a normal pace.

The course was too long to keep your attention

The material could have been provided in an easier to understand format

Your course is absolutely too long and detailed to say the least. We're not attorneys, we are insurance agents trying to meet CE requirments. Someone needs to fix your CE program completely and I plan to never use your company for my CE requirements again unless I become a lawyer and need CE.

I felt like the explanations for some of the content presented were confusing to understand. Furthermore, there was a lot of excess information that had nothing to do with the quizzes or final exam

Thank you!

Would have liked to known in advance i needed a monitor.

The word salads created by such long questions and long answers are not necessary to get a point across. I never want to read about GenCon Construction Company again!

Thank you,

just seems very long

just seems very long

Great course!

Thank you for your support

Thank you, its perfect

too long ambiguous course should be broken down

The questions which include "EXCEPT", are just confusing most of the time, not sure they provide the intended impact of understanding the coverage.

Very efficient

As an English major, the wording of the examination questions were extremely confusing, and hard to follow.

The audio on this course was more distracting than it was helpful. The credits should also be worth more than 4 hours as there is a lot of material to learn.

II am a long time returning customer and have recommended WEBCE many times to other industry professionsals.

this was a challenging class. i have always wanted to know more about this subject... well done

Like the open book. Really helps!

Very relevant subjects and examples

THANKS AGAIN

there was way too much legal and insurance jargon

I have been an Agent since 1997. I have completed many CE courses over the years. Content wise, I would like to see more variety. Topics that cover home appliances, plumbing, and electrical. ID theft and fraud loss coverage, etc.

More sample quizzes to challenge what has been learned would be helpful. Especially ones that reinforce the basic lesson.

It was very hard

This was a tough one, but it was well organized.

please provide more examples to understand the content rather than just legal languages and terms only.

This course was much different that many others I have taken from WebCE. I'm just glad it's DONE!

There are many grammatical errors within the content presented that can be confusing while trying to learn and absorb the content.

Love the way it is done.

material is difficult to understand at times :(

After taking this course, I truthfully think we as producers should not be expected to know and retain this level of information. I probably will forget most of the details of this course by the end of the week. I have always tried to remember where to find information rather than memorizing the information I have read.

Some of the questions had wording that was confusing.

very good course

I realize that it may be very difficult to manipulate, but the auto-read feature often misplaces inflections and ignores or pronounces punctuations, making it difficult to understand what is being said.

The information is great no doubt. It is very well written however the questions on the final exam and again the names! Many names were re used in questions and it generated a lot of questions trying to keep track of who is whom when trying to answere questions about insurance. I think the questions need to be more direct without persons, companies and the storylines personally.

The material of this course was not well put together and very difficult to understand.

The parties and courses of action in this particular material dealing with subrogation would benefit from more contextual clarity in delineation of those parties and courses of action in the course material.

understanding subrogation - is too wordy and reads like a contract.

I think the larger courses should have test at the end there is a lot of information to remember for the final exams

It was obvious that the read-it-to-me audio was done by a bot. There were a few very minor annoyances by the bot. First, the way it pronounced "subcontractor" was off. And late in the course there were some headings that had minor errors, such as a period between words, and the bot spoke the word "dot."

It would be nice if you built in time in the courses for those who learn by writing to be able to take notes. My company allows us just the amount of time that your course states it will take. I found that I had no time to take any notes during this class.

This course was one of the most difficult that I've ever done on WebCE.

Question 26, answer choice D appears to have a grammar error with a question mark and lower case right after it. Course was a little confusing at parts.

As someone who does not do subrogation in my position, some of this was difficult to understand. A little "wordy" at times. SO thankful I had a few opportunities to retake the test!

I found this test the most difficult.

More Scenarios would help

Thank you for an informative course!

this course did not belong in Personal Lines. Most of it was commercial oriented

This section is over the top with details that do not pertain to the subject matter. The exam/quiz questions were very ambiguous and bogged down with unnecessary items

The format was confusing and hard to comprehend. Too much information that was not necessary it only added to the confusion. Fortunately the test questions were not that difficult.

This course needs videos and interactives to keep it's audiance engaged vs Reading for HOURS

Great course on a very complex subject!

Some of the images are blurry and hard to read, even when you increased the screen size.

Boring and repetitive, but overall fine.

The material was very technical and included mostly legal/contract content. I'm not sure how appropriate it was for an insurance professional.

Thank you!

Real easy to use!

This course needs a more interactive modules or video clips to break up the monotony. The few charts are helpful.

great coarse and very good usable content!

Some course aspects overly complicated and duplicative. It dove too deeply into concepts that could have been stated more simply and concise. The information basics itself was useful.

This was a greatg course; it was very easy to follow. Thanks

Having more knowledge check quizzes throughout the learnings would be very helpful even engaging videos showing these situations in play would better sink the info in our minds.

I think the voice audio should be more animated and lively. I work full time and I have a 2nd job that I work full time driving. The read to me definitely helps when i am tied up with multiple tasks. but sometimes, It was a bit monotone, and hard to grasp. I am more of a hands on learner, so sometimes switching back and forward every few slides with different voices, male, female, ethic, etc. Would make it alot easier to grasp and wont feel like a run on. I am thankful for the time it allows. When I didn't quite register something well, or wasn't confident in what I heard, i would simply replay it of save my spot and log out until I can devote my attention to the screen. Very convenient. I will definitely recommend to my friends.

I did not like the way some of the questions were worded. Some of the company names were attempting to be simplistic but actually made the questions confusing. It may sometimes be easier to say "John was insured with State Farm. State Farm paid etc" Names of persons and names of companies should be easier to recognize.

Challenging course, but helpful.

One of the tougher courses to comprehend the content, should have more samples/examples of the information.

This course provided an information overload when it comes to Subrogation and made it more difficult than necessary to understand Subrogation through the different lines of insurance.

This course read like a lawyer's contract. It was Very Hard to understand. I had to re-read many sections over and over, and I still didn't understand some of them. I would have learned more if the course had been in layman's terms.

Excellent course!

most sections of the course were difficult to understand because of trade lingo. Most of the lingo was minimally defined, and, as a result, the course was difficult to follow unless you were an attorney or seasoned subrogation professional. The tables, which were easier to understand, were minimally included in the tested material.

Extremely boring course and somewhat confusing.

I like the audio option but it sounds like a slow robot so I couldn’t listen to it. A real person reading it would have been great.

Great course, loved the content, very thorough.

covered the topic well

Great course

Long but worth it

Great subject to have a working knowledge of the material presented.

The read-to-me function is not the greatest, but it did the job! The run-on sentences are hard to follow when the read-to-me is activated. Also, when formatting is off in the text, the read-to-me gets caught up.

Ease of use and layout of material.

Good Course. Easy to understand

This was a very labor intensive and confusing course.

This was the hardest course of the 7 courses I took this time.

One of the better continuing educational courses that I've read. I really learned a lot!

this course had way to many questions that are considered claims questions and legeal questions as an agent I don't have to know that detail as I am nto the legeal arm of the carrier. The questions were also not easy to answer as you had alot of questions that had answers that varied by 1 word. CE's are not suppose to be like testing for your 220 and this CE sure felt like I was retesting for my 220 and claims adjuster license

Based on course materials, some information tends to appear repetitive. Also, it would break up the reading to have a detailed video exemplifying the material.

I love WEB CE

WEBCE, the only way to go.

May be video

The content was very dry and could be presented with some inflection to make it more relatable. Some areas were covered as if the class was for attorneys and not insurance adjusters.

more interactive screens

Great learning experience.

Typo: "Melinda broke her arm when tripped over a..." Should be "Melinda broke her arm when she tripped over a..."

this has always been the best learning environment for me.

In section 1-3 there is a statement / reference to a BI claim paid under the collision coverage. BI claims are never covered under the collision coverage. Need to check that.

This course needed more examples. And better outlines, more call to action words. it was all around CONFUSING!!!

Thank you

For some reason the way the questions are posed in certain situations they were difficult to understand.

There were multiple questions in the exam were the wording or endorsement in question were not in the learning material

Very Difficult Material to understand and lacked clear explanation of concepts. Too Much filler, needs to reinforce concepts & principles in a more defined presentation.

excellent content

The questions were sometimes very challenging and took time to go back and identify the exact answer to chose

I scored 100 % on all 5 other courses and this one I falled 3 times before I had to read material other places to understand the questions being asked in exam

Very interesting and educational.

This course should provide more hours for CE credit, as it is very legal and takes much more time to go over the material. Also, question 314 has a punctual error with a period '.' missing after the end of a sentence.

I like more interactive learning based programs much better. I take away a lot more than reading and answering questions after lengthy readings.

Thank you!!

Nice job! Easy to Follow and really Learn!!

Excellent Couse Material

Read-it-to-me audio is not good quality.

This cleared up a few fundamental questions I had about waivers of subrogation, especially in construction contracts. Very, very helpful, and high quality teaching.

I've taken many courses with you guys and this was by far the hardest to understand. It seems as though more examples could have been used to make clear the info that was being presented.

This chapter would have benefitted immensely from additional examples. Perhaps an attorney who specializes in subrogation would be able to read the material efficiently and with minimal effort, but certainly not the case for layperson. This course's content was shortchanged.

THat was hard material and I dont think it was well organized

Great Job!

The questions I find were too lengthy

sample quiz were not very related to final exams. Enjoyed the course

Very well presentetd

Questions are excessive

The only draw back here is that there is a lot of information compiled in this module. It may be beneficial to break it up more.

Of all the courses I've taken, this is so far the hardest one. This was more like a subrogation course for lawyers instead of one an auto adjuster could follow. It might better be a course for someone getting certified in subrogation.

I enjoyed the content and ease of signing up. I would have like a program with audio.

This is one of the most difficult courses I've taken with WebCE. Subject matter was tough & I didn't pass chapter tests. I found out how necessary it was to read specific quiz language & passed. Thanks WebCE!!

Thank you

GREAT for refresher

Again....waaaaaaaaaaaaay too long!

You folks need to redo this subrogation class. You have to be an attorney to understand what you are trying to get across. This is more like a contract law / business law class rather than a class that should be offered to an adjuster. Really a poor job on this class compared to others Ive taken here. Has anyone at WebCE actually sat down and taken this course? They should Big F- On This one.

Content and testing was fine. Time involvement in reading all materials was very lengthy...

It was rather long in some areas

This is no Worker's comp

Content was dry, I recommend providing more examples to make the material easier to understand.

I found this particular material tedious, and over-whelming.

Good Course.

In my opinion, this course contained a significant number of similar details throughout several chapters that that made it difficult to differentiate where each applied.

Very much too diffucult

Very thorough, easy to understand.

It was difficult for me to concentrate.

would use no other company but web ce

This course needed to be broken out better for understanding purposes to be more specific on some of the types of subrogation. Extremely wordy

The robotic voice is annoying.

Perhaps more scenarios would be helpful to better understand the waivers.

Too much information and laborious!

Answered 1 and 2 in error

1) Provide a little more spacing between sections and 2) Make the end of chapter practice questions more interactive with the chapter content - you answer the question and if you get it wrong you are automatically linked back to where the correct answer appears in the chapter.

Great Course!!

this course was extremely dry and wordy. it was hard to absorb the material and stay focused.

Subrogation course is way too deep for public adjuster's CE program.

The materials said in spots to "return to the online version of the course to experience digital content." There was no on-line version or any digital content. I was expecting some video.

The names seem to make things more confusing.

I have used WebCE previously and has never disappointed. Very good! Thank you.

Awesome

Thanks !!

All except you said I had no missed question

To many questions

top notch folks

the course material is highly redundant. some redundancy is of value for reinforcement, but this course is a bit extreme

some of the wording in the case study examples are hard to follow. name changes might make it easier to follow. the charts are good. thanks.

Course was extremely tough and I told others not to do it especially those who do not have a commercial insurance background. In addition, Web CE needs more available courses. To satisfy the L & H requirement, I have to repeat a course from 2 yrs ago due to the available credits.

I learned a LOT from this course and recommended to my team. I will certainly refer some of my clients (Retail Agents) to this course. Like the examples.

course is to hard

This was a wonderful class! I learned some things.

need dummies version of this made it seem really complex.

Very Information material. I learned a lot!

This course took longer than 4 hours to complete.

Would be helpful to break this course up into different courses. I work in Auto. All of the construction terms and requirements for waivers, etc. were very confusing and hard to follow. The information about construction insurance is not something that I will be using going forward.

This course was, in my opinion far more wordier than it needed to be. Courses that can sum up the topic in fewer words make for an easier to follow lesson.

Need videos and more interactives to illustrate the concepts and break up the monotony. The preponderance of questions with long scenarios in the exam made my head spin! I scored a 93% the first time, though, so I survived!

tough subject, CEs should be higher

Lots of grammatical errors in this one.

Numerous questions on the end of module practice tests had incorrect answers to the correct responses. Course was not proof read very well

in my opinion the course content is for a state exam , not ce.

There was an overemphasis on Builders Risk policy interaction with Subrogation. It was obvious in the course this is mainly targeted at Risk Managers and Contractors but being from an Insurance Company, I have a new understanding of why there is so much confusion on in the industry related to contracts.

the wording in this course was confusing. Many times things were phrased in a way that it was hard to understand who's perspective we were considering. ie: are we talking about this info from the perspective of the insurer or the insured?

This was a lot of detailed information that required focus and re-reading of information to understand the legality of the subject.

None. Thank you.

This course material was very complicated and difficult to understand. It would have been helpful to simplify the explanations and descriptions to make it more understandable.

Had issues with some questions ..for instance #28 Who was Max? what was his back ground? What kind of a judge was he...taste ect. a lot of left out information to sum as a partner

Course was so long and honestly boring.

The course name under claims was not what I expected. I thought it would be focused on actual subrogation process in a claim, not waiver of subro or recovery. I would suggest a name change to Waiver of Subrogation (How it affects recovery efforts)

The course required more time than suggested. Good content, just more time required than I allowed.

A lot of material to absorb in one sitting.

This was by far the most difficult to understand online CE course I have taken. Very confusing wording of questions. Some questions were extremely lengthy. Would be better off asking multiple questions within one scenario. I had to step away a few times to clear my head.

Very hard course! Wish I had chosen an easier one..

Good Course.

The course could use a grammar and spelling check.

Very difficult reading. There were a lot of difficult concepts expressed in run-on sentences without sufficient examples.

I would like to see incorrect answers marked with corrected answers once quizzes/test is completed.

this course is very hard to follow an is confusing

The exam had multiple grammatical errors. Periods were missing at the end of sentences. Also, please use commas separating identifiers. It makes the question easier to read.

Course material seems too complex for someone whose objective is to learn the basics.

WebCe is by far the best online CE course provider, I would not recommend any other provider.

This course was terrible the questions were way to complicated and the course chapters were not clear. This was the worst course I took from your company. Highly recommend that it is redone

Grammar and punctuation at times needed fixing which made for learning certain portions of the lesson confusing.

This course was difficult for me just as to application as a personal lines agent

I felt this course was very confusing and would benefit from additional specific examples. I was more comfortable on the material when it had specific examples to illustrate what was read. It is extremely dry material and I feel that may also make it more engaging.

If I remember right, this course was categorized in Personal Lines group. However, it was mostly about commercial lines, builder's risk, workers compensation, etc. More so than personal lines.

Some sections were to long. They need to be broken down a bit since this is a subject not many know much about.

This course was complicated and maybe could have been explained in simpler terms.

The only reason I am not likely to recommend the course is because the topics covered are not generally handled by the same type of claim adjuster. For example, my position is handling auto claims, so the commercial subrogation information was difficult to understand and not applicable to my position.

This course was billed as w/c subro but most of it was construction related - it would've been helpful to have known that going in so I could've chosen something else. Also, the test questions were very convoluted and difficult to understand - I ended up reading most of them several times before I could even guess at an answer. Having more simple "what is X" type questions would be helpful

This was the one of worse worded course I have ever taken!!! It ranks right up with the GL course. Please try to put this in terms that are understandable.

IVE BEEN USING WEB CE FOR ALL MY CERTIFICATIONS FOR YEARS- THIS COURSE WAS FRUSTRATING!! ALSO CONFUSING- HAD TO FINISH SINCE I HAD PAID FOR IT-

Subrogation is a complex subject. That being said...WAY too much legal jargon in the course material. We're insurance agents not lawyers. Need to make the content easier to understand.

This course was much more complicated than the normal courses.

Make the material more about the subject required for the actual license.

Perfect.

Insanely difficult class. Seemed like I was in law school. By what miracle I passed, I have no clue.

In section 5.5, the exhibit’s title "Providing" waiver of Subrogation was incorrectly labeled in the box categories of “Pro” and “Con”. The title indicated “Pros in requiring a waiver of subrogation” instead of "Pros in Providing a Waiver of Subrogation". Similarly, the subsequent box reads incorrectly noted, “Cons in Requiring a Waver of Subrogation” which should have been properly labeled as "Cons in Providing a Waiver of Subrogation". Both titles are used when the boxes of the exhibit list are discussed in more detail. Admittedly, this clerical error did not distract from understanding the pros and cons providing the waiver. The interactive visual box to ensure the understanding of providing the waiver subrogation enhanced the understanding of proper application. Nevertheless, I just thought you like to know about the clerical error.

A+ product

There are a few typos and punctuation errors that are not major but in a few instances can throw off the intended meaning of the question and/or its answer.

Nothing comes to mind

Material was very relevant regardless of line of insurance.

Thank you!

Course material was a bit confusing and examples of real life situations were confusing because of names given to people and businesses

The final exam was extremely difficult, too much so

Informative and easy to follow. Thank you

The exam would be better if done after each chapter.