It is the role of the claims department and of claims professionals to execute on the promise made by the insurance policy. The claims process involves multiple administrative and customer service layers that include review, investigation, adjustments (if necessary), and remittance or denial of the claim. Understanding the multiple facets of various insurance claims will allow you to enhance your professional standing as well as be the trusted source in your field.
Courses included will meet all your CE requirements for your license renewal in Arkansas including ethics.
Great course although lengthy.
Some of the questions I felt could go either way but very fair
I liked the examples because help to understand the content, personally, helps a lot to me.
Once again, had the read all the pages twice to meet the time requirements.
I wish it weren't so long and repetitive.
Great experience!
The 6 hours for the course were too long, it only took about 3 hours to get through the content.
Love the learning experience.
Only issue I had is when I chose my courses it said I may have already taken them, however I called and verified that was not the case. The gentleman that answered was very helpful and knowledgeable
Questions were written out clear and comprehensive
I want to personally thank the person who helped me enroll; sign up for these courses. Her name is Nae. I didn't get her last name, but please know that she was very helpful, kind, courteous, friendly and competent! She explained the process to me, and helped me enroll in the CE courses I need to maintain my State of Texas Adjuster's license. Again, her first name was Nae, I did not ask for her last name, but I'll never forget her name, because it is the same name my aunt calls me by. My middle name is Renae, but my aunt always calls me, "Nae." Please know how very much I appreciated the service she provided.
Loved what I was able to brush up on, this course while lengthy was very straight forward
great chat customer service also provided today 11/20/25
Able to do at your own time and pace
For inexperienced or first time claims professionals, I would like to see some videos in this course.
Great Program
These courses were enjoyable, well thought out, and informative.
I really like this course!!!
Not your average easy CE course this was hard but good :)
The questions and answers are the weakest link in your program: when more than one answer is acceptable, it reduces the quality of the question.
Web CE is the best way to go!!
Love the coarse
Read it to me audio was often difficult to understand because of mispronunciations or a lack of emphasis or inflection on certain words or phrases.
Love this, I used it for 18 years. I always recommend this to my colleagues.
I disliked that I had to adjust the volume for every section of every chapter. It defaulted to max volume each time.
so far I am very impressed.
Great content
Veterinary Pet Insurance industry is growing RAPIDLY. We would love some relatable CE more specific to our field.
great course
Content very informative
I enjoyed this course especially the step by step claim investigation process.
I love you
These coures are very profesional and easy to work with.
Great course - good experience
more videos
This is one of the "best" courses you have in that it is more direct & less complex in the wording / phraseology utilized in getting points across. I don't use the "read it to me audio anymore because it puts one to sleep (and I read faster than that) The ability to review materials regarding certain subjects is most appreciated.
Please exclude religion from your "ethics" comparison - it was spoken not once but four times in this learning lesson.
Some of the course had incorrect spelling or grammar which made some of the questions difficult to determine the correct answer
Very clear to understand and interactive course- Thank you,
Claims process & handling have long since been removed from Agent & Brokers. This is of very little use for them?
Love it and after so many years of adjusting still learning.
Test and quiz questions were thought/knowledge/expertise provoking.
Thank you.
Thank you for the opportunity.
Real time claim handling scenarios.
well written. wordy questions
The time to complete this course, when taken by someone with strong reading comprehension skills, is shorter than the required time.
Great course!
Good material and easy to follow
This was a very nice course which met all objectives.
very nice course
I like that I can study and test at my convenience
Hard tests got use your brain
Good interactive format
There are a few questions worded awkwardly, the ones that try to trick you, or the options were too similar. Only 1-3 of those.
This was a great course, thank you!!
In 5.4 there appears to be a typo or missing information regarding the CPCU.
My experience was great.
Awesome !
Very easy content and very easy instructions to complete my exams
Great course
Great information provided for conducting seamless claims investigation!
Good course. Love the ability to change the playback speed.
the section prior to the last section was too long, it will be better if it is divided into sections.
This course has nothing to do with my automotive appraiser License
I felt the material was well-presented and the 'Read to Me Audio' added an extra layer of assistance in retaining the information. I appreciated that I was able to stop and start the instruction as needed.
Great Course, but too much information in each chapter to try to take in
This was really boring. Having 30 years in the business, this is really basic.
Web CE has been the best of all the other companies.
Thanks.
I really like the open book policy when taking the tests
make questions more concise and clearer
all was great!
This course was very thorough, and the "read it to me audio" feature was great. I was able to read, go back and listen to ensure I fully understood the information. Everything was well-presented, which made the exam a breeze.
Very informative and interesting information
i dislike the course doesn't automatically continue after each page
What I liked was the interactions "please pause and review the exercise or table" those were fun. But what I dislike is that the final Exam questions were a bit tougher than the quizzes taken after each learning sessions. If worded differently, that can be confusing because you've already learned it one way and then it gets worded a different way on the Exam. A lot of questions after each learning session were not even asked on the final exam. Just my thoughts. Since I handle COV B personal property inventory only, it would be great for you to come up with courses for specifically that and interacting with the name insureds. Thank you kindly.
Great information!
Great Course! Thank you very much.
Good job
I did no like the exam at the end. I prefer a smaller exam for each chapter instead of waiting until the end for everything.
Thanks as always!
There's a question with an error. The question is about the old lady in the wheel chair with memory loss. It should say Thomas but instead it says Michael. There's no Michael in the question. I think this was on a quiz, not the final exam
Very easy to understand and complete
none needed
Good content
The course was very effective and easy to navigate.
Course was well developed and helpful.
I understood the information and content. I will recommend Web CE to anyone looking for courses.
Very easy to navigate and learn
This course was part of CE for Public Adjusters. More specific mention of PA duties and responsibilities would be helpful.
Some wording suggests/implies bias, in favor of insurance companies. If I were an insured or an auditor, I may think that some of the course material is designed to align with carrier's needs instead of handling claims fairly.
Way too long of questions. Shorten your questions instead of them being paragraphs.
Everyone is always helpful when I have questions on courses.
Make it where the exam questions can be read aloud also.
great job
Great course !
Some of the test questions were worded poorly, could be other answers at times.
Great Course
Very educational.
Thanks!
it was ok
I liked the comical wording of the questions, like ( Jerry’s Ford and Abraham’s Lincoln)
Thank you for providing all material to help aide in my professional career.
Could have been a 30 question exam
Computer voice is a bit monotone.
I love that you have 6 hour ethics options, it allows me to always make sure I have enough ethics hours. I also love that the material is clear and easy to comprehend.
The content included in this course appears to be skewed by the authors lack of experience. The question are "carrier specific". All carriers do not operate the same way. The quoting of authors (i.e. Plato etc.) and references to multiple works (books), regarding ethics is irelevant. The course is based on the opinions and bias of the the author. This is everything an ethics course should not be.
Thank you
Great course. Nice summaries
GREAT FRIENDLY PROGRAM THANKS!
The test questions were often ambiguous
The course was very informative and educational.
There are several references to woke material or ideas that should be purged to provide an unbiased course.
I would have liked the read-it-to-me audio if the computer narrator had a more natural ability to utilize inflection and punctuation. In several areas it was too confusing to listen rather than read the material myself.
Great content and examples!
Thank you!
Quality material in an easy to follow format.
I always do well on your courses. Thank You!
The only flaw I found was the estimated timeframe for completion. If you review every slide, the time was almost doubled.
Excellent A+++++
Great stuff
MMM good new info
Easy course
easy to use
Excellent.
Makes me eager to want to learn more about my job.
Very informational to my job.
content was concise
I liked that thecontent was concise
I liked the course it was seemless
third time using this service in 6 years
More course variety is needed because we cannot retake the same courses again.
Everything was great, thank you!
Grammatical and punctuation errors did cause me to slow down due to a learning disability; however, overall, the information presented was good
The course material is thorough and relatively easy to follow.
Excellent training, fun and easy to follow, I am very pleased. Thank you!
Thank you for having this material available
good course
Some of the wording was off, and I had to decipher what was trying to be said on my own.
Some of the test questions were very tricky
Course was great, but the were a couple of scenario questions I would dispute. ne example: how can someone report a claim (first timer) it gave multiple answers that applied. e-mail and internet, but I picked one over the other and came out incorrect. Just food for thought. :)
The course material was great, and I enjoyed it.
Material was good; lots of reading. Maybe short quizzes @ the end of each chapter would have helped prepare for the final exam. But, it was a good test your knowledge review. Thank you!
I FOUND THIS TEST SO MUCH MORE DIFFICULT THAN ONES IN THE PAST.
The use of known names added humor to the exam which made it easier to focus on and more enjoyable!
I was a bit frustrated that I couldn't manually select to RE-PLAY the audio. It appeared as either, "choose auto-play," or, if you said, "no," to that, you still had no ability to select it be replayed each time you were in that section. Would have been a little extra help to get the info retained to memory! Thanks, though. It's a great course!
The wording in your text is too lengthy and confusing in most cases
very informative and user friendly
Very well structured material.
Very helpfull with chapter flow, tables, and audio
The course was easy to understand and navigate.
KEEP IT UP!!!!!!!!!
User friendly
learned alot.
I like that there is repetition and synchronicity between the related claims courses. This allows the student to learn the principles more easily by having them reinforced.
Great course and would use it again for CE purposes.
I use WebCE every time!!
It was a good class
The automated voice reading the text was frequently incorrect in pronunciation and made sentences hard to follow by the fact the pronunciation of many words was so obviously wrong. A human being reading the text would have been better.
Some of your questions listed answer choices that could possibly be the correct answers. ,, Trick questions/answers are sneaky and causes time issues.
I also love the fact that you can go back and review chapters. Very helpful when you are retaining a good amount of information.
It is also user friendly, and its content is clear
My go-to for my CE credits..I love the bundles that are ready made.
Excellent presentation
Clear and easy
I have been using Web CE for over 20 years, I believe. I will always use this company. It is convenient, pricing is fair, and they offer a wonderful selection of courses.
It was perfect. User friendly, and respectful of my time.
I am a repeat customer. This is the best (uncomplicated and efficient) way to assure you earn the required CEU's for renewing a license.
The clear and direct content and ease of use of this service is greatly appreciated. I liked that you have unlimited chances to retake the exams but scored 97% on the first try because the lessons were comprehensive and effective.
I felt the practice questions, along with the interactive videos were very helpful in completing the course and leading you up to the exam.
Thank you for making it easy to complete my required CE's.
Thank you!!
The exam writer has exceptional humor. Thank you, it was needed.
Great information presented in a easy to read and use context
thank you
You have a question wrong in one of the last three segment. I looked it up and it stated the answer I gave in the course work however it marked me wrong.
Ethics course was very good. I am recommending to my employer for everyone working in the Claims area to be required to take the course.
Very quick and efficient and I am happy that Liberty Mutual utilizes this platform for the continuing education requirements.
When highlighting red flags, one of the red flags listed was "extensive chiropractic treatment" due to soft-tissue injuries. However, in my experience working in Florida PIP, most auto injuries do end up being mainly soft-tissue and/or with chiropractic treatment being the most likely treatment. I understand this is likely a reference to the fact that chiropractic and soft-tissue injuries are the easiest to misrepresent, however it is not specifically because it is extensive or that it is soft-tissue, but rather that there seems to be no improvement in condition with treatment over time. This line could be reworded to explain better why this could be a red flag, since the wording as it is now comes across as out of touch for how auto injury claims actually present.
Thank you for continuing to be a provider of easy-to-use materials and testing. I appreciate the consistency found in your materials and testing over the years. All the best to you! I'll be back in 2 years!
I appreciate the courses and customer service provided by Web CE and will continue to use them throughout my years required for CE needs.
This was a good comprehensive course.
MAKE THE QUESTIONS AUDIO
Some videos would help with engagement, especially during the longer sections of the course.
Webce is the best by far.
Very Informative Information.
Questions in exam too ambiguous, need to be less conjecture and more fact based.
Good stuff
The ease of completion BUT, being able to take a break for in the middle of tests helps remove brain fatigue.
mobile app with full Bluetooth options / course content & questions long and ambiguous
The exam itself was very easy 100% on the first try. I found the chapter questions irrelevant on some cases and some did not apply to what was learned. As a claims adjuster of 30 years, I could have done w/out all the chapter questions.
Thank you for posting hyperlinks and clear instructions it really helped.
Only suggestion is to get a real person to do a voice over instead of using a robot. Other than that, great courses!
I have used WebCE for years and will continue to do so.
Educational & Informative
It always takes longer to complete these modules than you guys post, so realistically maybe add 2hrs or more to finish time or give a ball-park frame ie, 2hr 05min to 5hrs. Otherwise, I'm completely satisfied, and I will only take classes from you guys. Thank you for everything
My only complaint is the wording on the questions.
Great course, easy to navigate
Very pleased with the course material and ease of following along
Live you guys
This was a great teach on Ethics. It was just what is needed to help us Adjuster's make sure we do right by the Policyholder, Claimants, and Insurer!
The cutesy names throw me off the main topic I should be focusing on.
My only critique is that I often am on the road for long periods of time and this is an excellent time to listen to the audio content. Problematically, and indeed dangerously, I have to use my phone to switch to the next chapter. This creates a distracted environment. I know that you also occasionally have content quizes, which stall my advancement in reviewing the content. Is there a not safe way around this? Maybe you could provide an app that recognizes that the user is in a car and waive these requirements? I really would love to be able to do this while I drive, but the danger due to distraction gives me pause.
great course and easy to follow
great course!
The exam was too long.
the course is very easy to navigate.
WebCE is my "Go to" for CEU's!
the earliest parts of the course make repeated, unnecessary references to Christianity, in such a way that makes it seem like the course writer feels Christianity is inherently an ethical religion and all Christians are therefore ethical people. It is inappropriate for a course like this.
I have reccommeded WebCe to my associates!
would of liked the read to me option.
good course. thank you
Easy to navigate.
The way the chapters are spaced out and filled with information makes it comfortable to read. It seems like there is a pause in the right place to take a quick break. ??
PERFECT
very wordy
i've been using you since i was 18. i'm 31 now. thanks, webce!
Your courses are all great and easy to follow and understand. I highly recommend WebCE.
For the practice exam questions: some of them are phrased in run on sentences or in a manner that makes them difficult to understand in relation to the course material that you just completed. The final course exam is more matter of fact and straight to the point. I appreciate the questions that have examples, or even questions that are difficult to test your knowledge, but I think they can be formed better so they are easier to understand.
Great product
Content was current and easy to navigate through.
The time quoted to complete the course is not realistic
Lots of reading and was sometimes hard to remain focused
excellent
The Exam Questions can be reworded and less tricky.
The course made multiple comments about alleged adjusters lack of ethics and their alleged poor reputations. I found this to be completely contrary to my 40+ insurance/risk management claims career.
Great refresher
I found the lesson clear and concise; however, some questions seemed a bit tricky while trying to retain all of the information provided throughout the sections.
Usefull, well presented information
Too long. Can be broken up.
I feel like we could try to use less trickery and just get to the point
Learned so much, thank you!
nice course -- very comprehensive questions but not ridiculously difficult
Super easy to use, thank you!
easy to navigate
THANK YOU SO MUCH FOR ALL OF THE MATERIAL!! MAKES ME UNDERSTAND ADJUSTERS PROCESS WITH A CLEARER MIND.
Thank You. Great Courses!
everything was awesome.
The content was easy to review and the examples were very practical situations
You are finding more and more ways to take money from us, and it is just deplorable.
I utilize WebCE for my CEs every two years. It is an excellent website and the products are very informative.
Some of the grammar could be better.
This course has bridged that gap for me on a lot of missing information great job
video for the visual person
Testing was easily accessed
Some of the questions have options that are not clearly the correct answers. They should be more factual.
I use your course the last couple of years and recommend your website to my co-workers
Context within several quiz/test questions were superfluous, but overall cogent and succinct.
Very clear & easy to complete.
Easy to use and understand the material.
This format is easy to use and you can quickly identify areas where you may need more study.
I like how you package the 24 hours of credit I need into one easy to order group. The content was well written and the exams were challenging enough to provoke thought and consideration, without being too burdensome to complete.
The course took me nearly 5 hours to complete when it says it is only 3 hours.. i did the read it to me audio
Excellent material. Thank you.
Would like the videos to keep going without having to click continue so it would be like an audio book.
Some questions were confusing
thank you!
This particular course had no videos, but videos and role playing would have helped for engagement. Navigating the website was easy. But when using the search function it highlighted but did not jump to the highlighted words.
Excellent
I have told a few of my colleagues about your program.
Fulfilled its purpose
Great work on the platform. It's very user friendly.
Takes too long and the questions seem to have multiple answers
DIRECT & EASY.
Really enjoying the Web CE trainings I have done. Great format and clear navigations are really refreshing in online learning. A few photos, even stock ones or illustrations might break up all the long passages of reading. Helps bring some "life" to the case studies for example
Another course done, thank! Sincerely Rudy Grado
Navigating the online study guide is very easy. Always bringing the user back to where they left off.
There were 2 questions where they said I made the incorrect answer. If you are denying a claim we are taught to use specific policy language. I am unable to paste the question into the additional comments
I've used WebCE every renewal
May want to update some questions from "paper claims files" as all insurance companies have converted to computer automated claims adjusting
Nothing to change
Course was very detailed and informative
One thing that bothered me was going to the course the recording would Going to paragraphs at the beginning of the paragraph it would be letted or numbered and instructor would say that letter or number and go right into the paragraph without pausing and that kept told me off
I've used WebCE for years and I am very satisfied with it's products
EXCELLENT
As a 35 year claims veteran, I wish I had more options.
The content in this course was a good reminder of how to do what we do well.
I recommend WebCE to all of my adjuster colleagues.
good class with informative material.
this class was easier to understand than others I have taken.
I thought that the material in WebCE was very pertinent to my job and provided a lot of information and answers to questions that I may not have thought of in advance.
the voice is just boring
well done but will say most the questions at the section quizzes seemed set up to trick you. Versus knowing the main points of the material
Some answers to questions were too similar.
I find the Web very easy to use. The instructor spoke very clearly and was easy to follow.
Thank You.
Questions were ambiguous and did not provide a lot of information that was needed to analyze the questions appropriately. Information missing in the auto section was deductibles /Anne not provided with limits on what she could negotiate for. If you would like assistance with revamping the questions I would gladly assist in this manner.
Very well presented.
The practice questions were not related to the test questions. If the concepts covered on the test are different than the practice questions, why have the practice at all?
Its confusing because it repeats the same information alot.
The quizzes were helpful. Mispronounced words were distracting at times.
Have used WebCE for years. Always good information and easy to navigate. Thanks
Like - ease of use Dislike - Audio (I turned it off every time)
I feel questions should not be tricky. Intentionally trying to trip up a student by adding phrases, "which is least likely" is requiring the student to have test taking skills and detracts from what the course is teaching. Stick to the curriculum and do not try to see if the student knows how to take a test. Disappointing......
AWESOME! Thank you~
Great Job
The course is well designed and easy to follow and educational.
Enjoyed the course. Thanks for your help.
You chose to put woke BS in this course. The ESG crap and your love of the UN - a terrorist organization that espouses Marxist principles in everthing it does. You need to remove it. I won't be taking anymore WebCE courses after these 24 hrs. I've already paid for.
Being able to stop and restart the course was great!
The terms "hours" and "credits" should be distinguished.
I see what you're doing with pop culture references and I'm for it. Keep it up.
I was glad that the program remembered where I stopped and took me back to that when I started back. That is very important.
I will purchase again next year. My employer uses another company and it is free to us but this is so much better. I am going to recommend they start offering the money to use you all too.
I love the read audio
Some Example test questions in the modules are worded in such way as they can be taken in different ways, resulting on wrong "answers" - Ex. Question about First Notice of Loss vs. Documentation: the background info in the question leads one to believe the First Notice had already been reported.
The audio could use some improvement to be more easily understood. For example, the written text frequently contains a number of days in the following format "thirty (30) days" and the audio reads this every time as "thirty thirty days". As a side note, there are also a few typos within the text.
Some sentences were incomplete and gtrammar was incorrect at times.
The Course Material was helpful and insightful.
Kudos to the team!!!
Audio for the entire course
Great content. Even better customer service
Thank you just a little long
Questions being asked have confusing wording which makes it difficult to understand and proved clear answers.
The voice for read it to me is very mundane and could use a better tone :)
Well written and easy to understand.
I liked the opportunity to review incorrect answers.
Please use spell check and read your questions to ensure easy comprehension from the reader. The question: "Fantasy Ins Co wants its personal lines customers to believe in its different that is, better-than other ins co that also sell personal lines ins. One effective way to do this is..." Makes no sense. A better alternative: "Fantasy Ins Co wants its personal line customers to see it as distinct-specifically, better than other companies offering similar ins. One effective way to achieve this is to..."
I wish they explained which courses apply to different CE positions more clearly.
Ease of use
maybe some video would also be good to add on the course
Easy and convenient.
Thumb nail slides do not work.
The courses are a great structure that gives value to learning.
I like the WebCE courses and their structure. Adjusters have very little free time, so a hassle-free CE course is a breath of fresh air.
I enjoyed the examples used because they were practical, easy to read, and humorous, at times. Thank you -
Easy, Fast and Efficient
It takes longer then 6 hours though
The course was excellent; however, confirming which courses qualify as a required Elective course for CE credits was challenging and time consuming. Thank you!
At no time during the course did I feel as though I was lost.
Good course.
Some questions are simply hard
Good course, very effective.
I had the best experience with Web CE Courses and will def use them again when needed.
great program!
Some of the questions were long and almost run on, which made it difficult to concentrate at times.
Good course. Thank you.
The course was very informative, very easy to understand and follow.
overall experience excellent
Again, a good deal of the questions was tricky and I had to read the questions several times to get a good understanding of exactly what was being asked, making my time to review longer than what was indicated.
Good overall
This course was very clear and well thought out. Informative and a great deal of pertinent information for claim handlers.
Kudos !!!
It was just fine the way it was presented
Very informative course.
Academic
This course was a great refresher course for me also. Very easy to follow and like the sample questions.
Great job!
very good course
It's easier to do online renewal, 3 hours said buy it take me atleast 6 hours or so... but I'm happy with the result
am very happy with the service
Great information and it is updated with the time we currently live in.
Very educational and easy to understand
I would recommend this course to all those agents that want to meet the CE hrs requirement with out the hassle other providers makes you go through, easy and fast to complete, specially if you have years of experience on the industry.
Couse was very easy to follow. I liked the practice questions after each lesson.
Questions have very ambiguous answers that could be correct depending on the situation.
The course content is relevant and accurate. The test questions are too easy as most of the time, 3 of the 4 answers are clearly not correct!
Read it to me audio.
it's ALL GOOD...
Some of the questions are real word twisters for people with A.D.D. Maybe simplify some of the questions with less words.
I whole-heartedly appreciate what WebCE has designed for it's professionals in need of Continuing Ed hours, the way in which you design your materials is extremely helpful
I really admired the presentation of information and ease of use. I found the test questions to be humorous and easy to understand. Some of the sections were lengthy but contained useful information.
I have used Web CE for 3 years now and have been pleased with the delivery of information, the ease of the website and the courteous employees who work in Customer Service over-the-phone.
I like the search function in each course.
Excellent course.
good so far
Great products and easy-to-follow instructions.
very clear
Well-constructed Course
Took way too much time to complete.
The course was easy to understand, quizzes had references to chapters, loved that!
There is a disconnect when searching words
This was very educational
A lot of info maybe need more hours
Audio was much easier to follow than reading a screen
STOP WITH AI READING OF THE CONTENT! IT IS NOT AT ALL HUMAN-LIKE AND IS OFTEN INCORRECT IN PRESENTATION.
That it read it to me while I followed along.
It would be very helpful to have a mixture of tools to meet the learning goals, to include videos, interactives etc. I found the material was overwhelming in content and at times hard to follow even with the audio.
I dis like that the same questions were asked, and the same slides were shown between a few of my courses. Very redundant felt like I was wasting time, listening to the same audio.
The course makes it very clear Ethics is very important to the insurance business and the adjuster!
Content was good and understanding
The course was clear, concise, and effective.
Thank you for the flexibility of these courses, As a claim adjuster in hurricane season, we are busy enough.
Everything was as expected.
27 years of taking Ethics, the quizzes are now deliberately written to be very difficult. Search feature is almost useless as all multiple-choice answers are within the searched chapter and have no clear-cut choice that matches the question being asked.
I wish it had visuals.
Is it necessary to have 50 questions on this subject? This was entirely too much, but relatively easy to follow.
I can depend WEBCE to accurately report my credits to the state
No improvements needed
I loved everything and learned a lot more of the expectation of what I am required to do.
Very good. I really like the course.
Easy enough to do, simple UI, good product foe meeting CE.
The course was very informative I learned additional information.
I found the course much more straight forward in plain English. For me, it is easier for me to read the information instead of someone reading to me. Also, I loved where I could answer questions and reanswer multiple times.
WebCE is the only company I will use and recommend. You guys rock!
I went straight the the Exam, glad that was an option to see how much I knew, if I didn't pass I could go back to study the course.
Keep up the good work!
great learning
informative, quick and easy
Thank you so much!
This was a good course but had nothing to do with crop insurance
Very good information from Webce
It was really a lot of imformation
Do not bold all items in each question set. I suggest bolding the questions only.
the voiced reading sounded slow & like a computer. I chose to read myself vs using it
Course was good, but lengthy for a 3 hour course.
This course was challenging but was clarity.
I liked that it made me look at what claims adjusters go through when claims arise. Make me as an agent explain coverage clearly so the consumer understands.
Very good information
This CE lesson was much less impressive than the last one I completed. The names, my gosh the names in the long overwritten storybook style questions was exhausting as was the redundancy in questions about auto claims.
I've used your services in the past and like the self paces and well organized course materials. I choose to continue using WebCE due to this.
Relevant and helpful information
Everything well done
Review allowance is very helpful
Not applicable
Too Many TESTS for a 3 hour module!!!
Very impressed with the material and how easy it was to navigate through the site and exams.
The robot narrator sucks, would prefer to have a human reading the course. I read the course material versus listening to it!
Very easy to navigate and simple to use. I like the website.
The materials were very good.
ALL GOOD, DOES THE JOB.
easy and efficient
Superfantastic !
This is my second time using you and I will continue. The ease of being able to bundle what is needed for your CE credits and then how the courses are set up is phenomenal! Best money I have spent, definitely priced fair!
There is no highlighter or note-taking along the paragraphs
Very Good, Many Thanks!!!
Found information provided to be relevent and understandable. Navigating throughout the course was easy
Very easy to understand
Long, a lot of reading. Would explore more ways to interact vs just download of info to break it up some.
Rep was very helpful and knowledgeable. Was an awesome and easy experience
This course was too long and there were too many modules (chapters).
Excellent Course well presented
Course takes longer then the hours received to complete.
it was fine for me
thank you for the read along options.
The material was clean and easy to understand.
Great Material which made it easy to understand. I was able to gain a greater knowledge of the claim adjuster process in handling claims (1st party & 3rd party).
Very nice and easy course, Thank you WebCE
Thank for you for your Service. These course are great and provide great information that will help me take my Claim Adjusting Skills to the next Level!
Awesome outfit!!!!!!!!!!!
you have come a long way in 2 years
The price was very reasonable too! The course provided were suitable to what I needed to get my licenses in Arkansas. Thanks
thank you great training course
On the exam question 44 regarding state specific endorsements, although I correctly answered that question, the phrasing of the answers could be improved as there were three plausible responses.
Empathy is having first hand knowledge (not imagining) what a person is going through.
Perfect
My duties include claim handling and this certainly helped my knowlege
A 3.0 hr course that took 8.0 hrs , Adjusters dont have time to BS.
Super awesome.
I liked the Audio reading that is easy to listen and comprehend
No complaints. All of the material was clear and the narrator was easy to understand., he did not got to fast and spoke clearly.
Review the quiz on the final section plz, final two questions I think it is. In writing is mandatory and another was goofy.
This course is convenient and I can take it on my time frame. The information in this course is good and always different.
good exam
Great easy to use system with courses that are educational and interesting.
Much easier than I thought!!!!!!
As a property causality public adjuster I see no reason to have all the auto insurance questions on this CE test.
As a property / causality public adjuster, I do not see the need for all the auto insurance questions. We do not perform in that arena.
I feel the auto reader has no personaity and can be hard to follow at times.
Great-Great product !!!
More concise information, straight to the point, not so wordy.
Please remove all gendered information in favor of available they/them pronouns as any one gender has no dealing with insurance claims or ethics of claims. Also please remove mention of Sam (Bankman)Fried in relation to ethical standards as he has been convicted of several counts of fraud and unethical business practices.
I had an issue and had to call. Someone picked up immediately and helped me
Always use WebCE for credit requirements
This took a long time to complete, but it was thorough, clear, and well-presented. The writing is excellent and engaging. The examples were extremely helpful. Very entertaining name and scenario choices engaged the brain and kept me interested in the content. Very well done.
It was too long. Main rules of ethics ought to concise to dos or dont
was really great! easy to use, easy examples to help you understand. Was some of the better CE training I have done, thank you! and good job :)
Enjoyed taking the recommended courses online. Excellent way to earn my CE credits.
I like the read it to me feature
Excellent training!
very easy to read- not flashy!
Would love this on an app.
Excellent class. I learned a lot of new things related to claims and insurance.
could be shorter length of test- but content was good- good examples
Excellent Course!! Thank you!!!
Easy to understand material
Offer live webinars to fulfill CE that do not require exam and proctor
As always, a great way to keep up with my CE's! Thank you!
Excellent course! The course material was presented clearly and was very informative. Your company provides superior courses!
Easy to follow
Would be easier to understand the questions if they were more concise and to the point. Also would be easier to understand the questions if you kept the names of the people the same instead of naming the adjusters, insurances, and claimants all different names.
Some of the longer sections were harder to focus on because they were long bits of information being read without anything to break up the information.
These ethics course requirements seem overly complex and with several sections that didn't seem to apply to ethics at all (i.e. claim reporting process). I've done this job nearly 23 years and still much of this seems like word-salad nonsense.
very straight forward
WebCE is an excellent tool for continuing education courses and has diversity and variety which is also excellent.
Perfect Courses when you can't find enough free webinar's
i didn't like all the questions at once
Thank you so much for providing this course.
very helpful and clear on instructions.
Always good to pass any test
Everything is very user freindly
Good course on understanding ethics.
Loved the audible
Very good study information
I liked the audio reading
Good course. I have worked as agent/owner/manager in the insurance industry since 1985. This is first time I have taken claims handling as a CE course. I think it is one of the most helpful ever. Thanks
Great programme, very easy to use and digestible content.
THIS COURSE WAS VERY DETAILED AND INFORMATIVE. I AM VERY GLAD THERE WERE NO TIME RESTRAINTS.
Unnecessary homophobic and ableist content included that isn't relevant to the subject which seems significantly horrifying in a course on ethics and includes a section on bias
AI was very dull.
boring in comparison to the other courses.
i like that i can learn at my own pace. I like to see what questions i got wrong and what the correct answer is
It takes longer than stated.
Consise
This was pretty much standard
Being able to go back to the course study to help answer some of the questions made it very easy.
All good.
This is the best CEU course
Seamless process.
Question on the exam are unnecessarily difficult. Too much wording for the questions. Do not feel like you are actually testing on content of the course but have created trick questions.
Thank you, for being a great company
Hi, I love the courses and the listening helps me. If there was a way to continuously listen without hitting continue i could listen more often - maybe on a walk, etc where i'm not tied to the screen for the "reading" part. Thanks,
Educational
Decent course.
Very Good Course and Examples of claims adjusting ethical situations.
Good examples to learn from and incorporate into daily claim handling.
Thorough information.
Nice course. Very informative
Kept my attention and was easy to use
Under Chapter 3.2 after "following" there should be a colon: Under Chapter 3.5 halfway down the page it states: "A primary ..." there needs to be a colon at the end. Under the third bullet "the" should be changed to "their". Under the fourth bullet "rises" should be changed to "would evoke." ( I was an English major so though I would help you out. Otherwise, great job! Tracey Pogue
The questions are too long and sometimes confusing.
Some of the questions were to misleading making it hard to understand what the question was asking.
its good
As someone outside of Judeo-Christian practices, I would like to see ethics taught with less outright discussion of "God". Thanks
Course was very informative and the test questions came right from the course audio.
Thanks again
Very helpful
Phenomenal course. Information was concisely articulated and conveyed with brevity. Highly recommended.
Good job with this course. No need to change anything right now
Very easy to follow along
it should be more clear in the "packaged" units whether all units are non monitored. Working from home make a non family member monitor difficult.
Great Course, Good Content
thanks for your knowledge course and have a grate day
The course material was fine, but I am not sure why it was necessary to mention Black Lives Matter or ESG. Depending on what side of the aisle you are on this could be inflammatory or praised. I just don't see a need for either in this material.
You can look at the videos or just take exam, is a really good feature.
excellent course
I appreciate that you provide Continuing Education Packages. The package I chose provided everything that was required to renew my Insurance Adjuster License. This made it easier for me than picking out the courses myself.
GOOD MATERIAL
great course very well put together
Please change the "read it to me" audio to a human voice. The 'automated' voice makes the material hard to retain.
Enjoyed the ease of navigating through the course material and exam
more time is needed to complete
Ease of completing the course and taking the exam.
So exiting
I like the fact that the audio was spoken aloud
Fantastic produce and course.
great course. thanks
Necessary evil!
the questions in these exams need to be reviewed and reworded. the structure of the sentences and the punctuation was incorrect so it made reading and comprehension difficult.
The audio portion of the curse was very monotone, and I feel that some lessons can be shortened a bit. Some of them were rather lengthy and I feel that by cutting the lesson in smaller segments might work better.
amazing
The topic and instructor was great.
I always come back to WebCE!
The best courses available are with WebCE.
awesome materials
I think the course did a great job with relevant topics and information.
I use WebCE every time I need CEs to renew my license. The price is reasonable. I love that everything is packaged together. It's quick and easy and you report to the state in a timely manner. Thank you for reducing my "to do " list while helping me stay compliant in a career that is quite competitive and stressful.
Excellent clarity. Thank you.
Great class
I like the chapter exams after each section vs all at one time
Enjoyed the reading
Good course with good examples of daily adjusting activities.
i have always found your courses user friendly and appreciate
some questions asked for the exceptions, but the answer was the opposite.
I suffer from test anxiety and this product made it so easy to achieve my goals.
Case studies and claim scenarios were very helpful in understanding the material.
There was a lot of content, but easy to follow.
Great way to take the exam
Great class!
Overall I think the course is good, BUT it is too long. It's great for a new adjuster but a lot of repetition for the experienced adjuster. Very time consuming.
I like the read it to me but the voice is very monotone and made me sleepy.
The grammatical errors throughout made it very difficult to read.
some questions were worded in a confusing way.
I have been using WEBCE for about 10 years and it never disappoints me. All material and content is great.
This CE site is the only site I will use. My company pays for us employees to get our CE's if we use their specified site but I choose to still use WEBCE even if I have to pay out of my pocket.
The course is for 3 hours of ethics but takes 4 to 5 hours to complete.
Some of the questions, particularly in the quizzes, are not clearly worded and can be answered more than one way. The narrator voice is robotic/hypnotic
This course is so convenient and easy to follow
Great! Straight forward
Good courses
Useful and informative. The exam kept to the relevant issues
This course is great. The only thing I had problems with was I wasn't sure if my license had certain requirements, i.e. ethics, etc. and so I had a hard time choosing which courses to take because I didn't know if I could choose any course or needed to pick certain ones. So I just picked the bundle hoping it would include everything I needed. I think it does.
AWESOME
The questions should be easier to answer.
More interactives would be helpful in fully understanding many of the topics.
Your information regarding Florida being Pure comparative needs to be updated.
COURSE WAS A LITTLE LONG, IT COULD'VE BEEN BROKEN UP INTO 2 OR 3 COURSES AS NOT TO DRAG IT OUT.
Very good CE lesson
Great Job! Thanks for the excellent content and terrific customer service!
Thank you, very informative
well done
I would like to see more video lessons
I will be a customer again!
Great course, thank you
Keep up the good work.
Great information
there is only one point I want to make out is the story line for examples -when using the Names such as Mr Black and Ms Brown it is confusing in a sense of the 2 last names are the Letter "b' would made more sense than to re reading it by saying Mr. Black and Ms Orange -other than that it was fairly simple
Thanks for all you do!!
The only thing I wasn't pleased about was the below practice question & answer. Compared to the veriage in the content, it was very confusing and seemed not to quite line up with the content around this topic; for example, the answer I selected (letter a) used some of the same language as the content did for this definition (like "Suggested wording"); yet the answer that was supposedly correct had differing language & didn't seem to define the term Model Regulation compared to how the content described it. See below: 1. The NAIC provides the suggested wording for regulations that state insurance departments to use to administer a law that follows the wording of the NAIC's sample law. This suggested wording is known as a(n) a. model law. This answer is incorrect. The correct answer is "B. model regulation." A model regulation, which will be enforced by regulators in the state's insurance department, is a draft regulation that may be implemented if the state legislature passes the related NAIC model law. b. model regulation c. unfair claims practice. d. unfair trade practice
Takes up too much time. Too many quizzes.
Easy to follow.
Test questions were much more real-life scenario-based than quizzes. Good course!
This course is too long in my opinion. A shorter or more concise version would be more effective and useful to claim adjusters.
The website is easy to navigate and the fact that you offer all the credits I need in one bundle to meet my resident state's requirements is why I will return as a customer each time I need to renew my license.
Very good courses that were engaging.
Some question are valid but most of the questions have multiple answers you can choose from. There so be one clear choice in the answer to choose from.
The course material was very interesting and informative. It would be nice to see more diverse insurance topics offered, including those on ethics, as a lot of the course material is the same or very similar from year to year. Topics on OCP, Professional Liability, Surety's, Builders Risk, would be appreciated. Also, more monitor-free classes would be helpful.
Some of the sections were a bit long and dry.
I would have liked to see more examples from Property Casualty
I enjoyed the ethics course but I did experience some issues with the audio stopping before the text was read completely in various sections.
Nice content & formate complete ty JB
Some questions used confusing language. They did present in basic, everyday language but when attempting to determine the technical answers, the plane language sometimes obfuscated the actual issue.
The audio kept going out. I had to refresh the page to get it started again. Don't know if that was an issue with my system or the course system.
The 60 minute password to confirm identity continuously popped on screen and made it difficult to complete the course.
This particular course required one to remember the various deadlines associated with responding to a claim, etc., so it required a little more attention to that type of detail than expected. I am taking other WEBCE classes; however, there aren't enough monitor-free classes and the course topics need to be broadened as many of the same classes are offered from year to year.
Very user friendly. Thank you
It would be helpful if the delivered content were not just in written form but included other types/modes of delivery. At times the content was repetitive. That could be edited/cleaned up.
WebCE has always been informative, quick and accurate in education and completion of required courses.
this was too much reputation of the other courses. waste of time.
Awesome!!
Web CE is a reliable company to obtain or renew a license. The information is needed for any adjuster to digest with complete understanding.
everything was very clear and concise
I really don't care for all the biblical references in regard to ethics. I don't put much stock in bronze age mythology to support ethics and good behavior.
I would suggest that you not use examples of organization (i.e. BLM) that have been proved to be organization who engage in illegal activities when using examples of ethical organization.
Block of text - can be difficult to keep track of where the audio is at in the text. Visuals or Interactive components would help with breaking up text and facilitating comprehension
Thank You
thank you.
Thank you, WebCE.
The attempt of tricking or using verbiage in the test questions that isn't contained in the training is frustrating. I got one question wrong for simply stating I would follow up with the lab before contacting the customer instead of answering that I would tell the customer I haven't received the report. There is nothing wrong with going above and beyond and that question is ridiculous as the answer is based upon personal interpretation on our daily work habits.
overall training was very good in quality and scope.
I loved that it was a claims package CE course.
Easy to navigate and take the courses/quizzes. This one had a couple sections that seemed a bit long, but turned out fine :)
This course took much longer to complete. Is this really a 3.0 CE?
I found the course & material excellent.
Everything should be read including the items you ask us to pause and review.
Offered by my company.
This module was more like what I’m used to. Seemed to work well.
the questions were vague and some even incorrect in grammar creating confusion of what the questions were asking to properly select the correct answer.
It would be helpful when searching for a specific term that the search takes you directly to the term rather than having to scroll through the entire course to find the highlighted term/section.
Please do not make us wait a certain amount of time before allowing up to take the test.
Nothing further to report.
Excellent course with clear examples and thought provoking scenarios.
in the exams and in the chapters: please make the genders between the insured/claimant different than the adjuster. scenario with Donna & Molly... "she" did this, and "she" did that.... who is "she"?
Wish the FEMA NFIP flood adjuster program used WebCE.
Easy to follow training and learning material!
I've recommended many.
Course was redundant and boring at times
Keep doing what you do! To inform and educate the public.
This claim took much longer than expected.
Good course set up easy to use and intuitive
Great course, easy to follow.
well done complete course.
Some of the questions needs to be proof read. This is an insurance course and some of the ending questions on the exam read something like Anne Adjuster, instead of Adjuster Anne. Also, I still found some grammatical errors.
Every year I recommend that FEMA/NFIP use WebCe for the annual renewal of my NFIP flood adjuster certificate in the course survey. I don't understand why they make us sit through a 6 hour presentation that teaches nothing and tests nothing.
Very easy to navigate. Clear
good info, thank you
Need update some old questions suggest dated material
Would have preferred if there was an audio version of this
I appreciate the names used, it makes what can be a long laborious process somewhat engaging and humorous.
Disliked: the vocal reading was too fast. When I tried to control the speed by dropping down to the lower speed (it was actually the lowest speed), it was too slow.
While I understand the time requirements set by the state. The required "time" inside the course is eponentially LONGER than the time it takes to actually read the content. There's no benefit to sitting around waiting for the clock to tick one all the materials'been read. Please consider adding EXTRA reading material to the course. Otherwise, this ends up just being a clock watching game with no actual benefit to MOST Of the time spent taking course.
direction on virtual proctor were not clear
I love the read-aloud option and the review of missed questions.
alot of information in this course
This one was hard. Things I had not seen
Appreciate not being rushed when taking the test.
Nothing. This is a new way of studing, but it is the new way.
I liked the subtle humor in some of the questions: the Elaine, Jerry, Cosmo Insurance question for example. Thanks!
The course was good
Awesome content, very helpful resources
great courses
I have used your services in the past
some of the quiz questions appeared to be intentionally constructed to be confusing. The exam questions were straight forward and clear. I spent too much time trying to figure out your confusing quiz questions and kick myself for not realizing that the quizzes don't matter.
The audio version to the course was effective and helpful. Including the link to assist in reviewing the questions during the exams had been helpful. Adding a search engine would have been helpful but not needed.
super duper
I was a bit hesitant that this test satisfies my requirements as a Public Adjuster. Also, several typos in the exam!
This class has spot on information for an adjuster. It was very informative.
The real examples helped me understand the process and made the learning applicable to real-life situations.
Great course and easy to access.
Great Content!
The test was difficult compared to the pre--test material. Maybe a pre-test with a substantial amount of questions would be helpful.
The Final changed three (3) of my correct answers to incorrect!!! What's up w/ that??? Pissed me off... The same was happening in the Unit Chapter, however I caught it. Needs fixing.... Same for when i was chatting. Everything disappeared.
It would be helpful to breakup the mass of text on the pages.
Thank you for your great courses. See you in two years. God bless you and I hope you have a Merry Christmas Rudy Grado Merry Christmas.
I really like the interactives and the voice options.
Liked the audio pace
Good presentation - easy to follow.
By the phrasing of many questions, the desired answers are often in conflict with the correct answers, because of the missing real-world experience of the test producer.
format is easy to navigate
Web CE has been a gift. Easy to listen to and do the tests.
Thanks, for making the process, calming and supportive.
great product!
I have used Web CE before and find it to be very user friendly.
Thank you kindly
Very happy with the course. I work with marine insurance but found this course interesting and many elements are applicable to my work, especially about RORs and denials.
I am dyslexic have Irlen's Syndrome and ADHD, being open book truly helped.
Great course, well constructed.
Some of the test questions/answer choices seemed very silly. For example, What should file notes that may be read in court not be...entertaining? There were some others also.
Excellent module and what I was looking for to help expand my knowledge in claims practices.
Ethics would be easier to follow with photos and or videos.
Great website, glad I used it.
I liked the examples the courses provided & was relatable to adjusting claims. I guess if there was a glossary / terms at the end of the entire course it would be helpful / make things easier to remember. Everything was easy to learn with the courses however.
Excellent course content and presentation. I'll use you every time I have a need for CE credits.
I personally wouldn't use this site again. Its way too many questions for the exam.. we are already taking a quiz through out the course. TOO MANY QUESTIONS ON EXAMS
I'm a repeat ebCE customer. Would recommend.
I really enjoyed the course and found it helpful to my development.
Long course and long test
The time frame for some of the material is too long.
The questions on this exam were really based on common sense scenarios which I like much more than having to know definitions or things like that.
I liked that the course was easy to navigate and the questions on the exam were clear.
Easy, informative, good value.
THANK YOU
Love your program. Thank you!
I let the audio play in its entirety but I was advised that I only had 4 hours and 47 minutes of class. The audio should equal the full course time requirement.
The only issue I had was trying to find the pdf files of the materials for the course on the site, everything else was great!
Excellent course easy to understand
there has to be a better way than just here is the big long PDF have fun
there has to be some way to make this one more entertaining than just a big ol long PDF
Whom ever wrote the course content (specifically the test) - is hilarious and I thoroughly enjoyed their work.
I learned some things I did not know!
A lot of information was contained in this course. I think it should be more concise or shorten the class.
Liked the content and occasional humor.
I have used WebCE for years and have always found it to be easy to you. I appreciate the updates to the platform and to the content Thank you!
it was difficult to read. only a small portion of the written script appeared on the screen.
I appreciate the answers being highlighted in yellow, so you can easily see if there are unanswered quiz/exam questions.
Like that for a small addition fee, the CE is reported to appropriate state agencies.
It was a Claims Investigation course.
Very clear and concise material. Mini test very helpful.
It was great.
Great course for CE credit
Courses are all great; the AI voice gets too tedious - easier to just read it.
The only thing I disliked was the automated voice of the content. I found it very grating. I read the entire training as a result.
Good course. Also a good review of my past Adjuster's License Test.
great class
It would be great if there were more videos incorporated into the content. Sometimes the audio can get dull when it is alot of content to cover.
It takes way longer than 2 hours to complete
Need more work comp questions and not focus so much on the other lines since this course is listed under workers' comp.
GOOD examples of possible scenarios for reference
N/A, great course.
I think Web CE products are great. Educational and accomplish the requirement for continuing ed.
Great study course
Perfect and clear course thanjs
If you are taking the course and need the audio to read to you, the time allotted is much shorter than the time it takes to complete the course.
The courses are great! The audio enhancement is terrific. I would suggest there could be a highlight feature so that notes could be made while listening and watching the videos.
Course content is excellent; A.I. Voice is not the best, but does assist with the learning experience.
The wording of question 24 of the exam was unclear as to who the policyholder was.
I ammmmm doneeeeee
The course was very instructional .
not as memorable as vendor presented.
Love WebCe
I have used WEBCE for almost 10 years now to complete my CE and love your system. WIth the read to me feature I am learning the material so much better than in the past.
Excellent course - thank you! Would recommend!!!!!!!
The audio being read aloud needs to be an actual person, the digital voice was difficult to follow along due to spacing between paragraphs and sentences were not natural pauses and would also read some numbers in the qoute's twice.
The material is rather dry. I feel something more interactive would be more beneficial.
In the section 'evaluation of a 3rd party bodily injury claim', Florida is no longer a pure comparative state. We switched to 50/50 in March 2023.
Very easy to use. The information was informative and easy to follow.
Thanks. easy to navigate
The training materials were great to get ready for the exam
FANTASTIC
The course was very clear and helpful. There was no stress navigating through the site. Thanks.
I am a repeat customer. Somewhat time consuming to find monitors
Some questions were poorly phrased and lacked clarity.
Excellent program and loved my results! Thank you!!
very professional
Some of the words or phrases in the questions were ridiculous. Run afoul? Behooves? Nobody speaks like that.
I like the presentation of material and the ease of navigating through the training.
detailed subject matter
The course was very long.
Very Helpful, especially the audio portion and the practice quiz.
easy peasy
Thank you. Invaluable information.
Thank you for an easy way to complete my CE!
I found the references in Section 2.5 - Good Corporate Citizenship to ESG and Black Lives Matter very inappropriate considering the questionable ethics involved in them.
A required survey completion just to be able to print a certificate that should be provided. How accurate do you think the survey will be when it is forced?
The question regarding the VIN on the dashboard was poorly posed and ambiguous.
I do understand the course but it gets confusing at times when you take the test and wonder if you even studied or even memorized all the material that was given to you
I like the exercises where you answer before the summary questions. Where you pick the item after reading the description
Any questions you can call and the customer service people are very helpful!
Good Course. Thank you.
I'VE PURCHASED YOUR PRODUCTS FOR A NUMBER OF YEARS AND EXPECT TO DO SO IN THE FUTURE. I HAVE NO COMPLAINTS OR IMPROVEMENT SUGESTIONS.
This course is geared for Auto insurance adjusters. Very little For a Public Adjuster
There were a lot of huge paragraphs of information, which were rather challenging to focus on and absorb the information.
I found some of the information not accurate. For example in MN PIP isn't an elected coverage.
Always use you
Enjoyed the material. Informative and easy to navigate through.
very good
This was a valuable class! What do you recommend next.
The audio helped greatly in understanding the material.
I like the humor, the wit and the cleverness of it all.
The course overall was Great! Thank you.
All good
the needed materiel available with each test question was perfect
sometimes it's hard to hear the audio
all good
The gentleman who customized the CE packet for me was super professional and super nice. I'm sorry I didn't write down his name. Thank you!
The course was to the point and was easy to read and good straight forward questions that were relevant to the subject.
Course was good information and was specific to the point of the subject being discussed.
The final exam covered topics that were not in the course material.
I appreciate that I can go at my own pace.
easy to use - some answers are amuzing
More visuals would be helpful
this course was a fresh reminder and steps to follow while adjusting claims
it was quicker to go through the course than the time required
The course was very educational and well developed.
Course is too long!
I liked how easy it was to save and exit when needed. When going back into the course it was very east to pick up where you had left off.
Clearly presented information - thanks.
Very well organized and sections into which it was divided were logical and consistent throughout.
no further comment
The course was educational.
None, thank you.
i finished the course when not in the hospital
No Comment
Good content and set up.
See you in 2 years! Thanks for the best content and ease of doing business! I really appreciate you taking the stress out of continuing education. I actually enjoy the content! All the best to all of you!
Web CE is my go -to for all my CE needs. I appreciate the content and ease of doing overall business with WebCE. Cheers!
The only thing I disliked about this course was the tone of the recorded voice. It was so dry with absolutely no inflection. I found this so ineffective that I chose to read the material without it. My suggestion for improvement is to use a more human sounding voice-less robotic. Thank you so much.
Easy to understand, and well laid out. Would use Web CE again.
Thank you,
Did not cover Life, Health, and Disability claims.
You guys haven't failed me yet. Thanks for the continued service.
practice questions did not prepare for actual questions on the exam.
great content that was effectively organized and presented. The examples were entertaining and thought-provoking.
Excellent product,
I miss model law vs model regulation questions each time and I swear you have it backwards from the study guide.
The flow of the reading material made it easy to understand all concepts. Thank you.
Informative and easy to understand
materials and quiz questions too similar to other courses
Good Class.
Web CE is great and covers every educational need I have. I can't think of any improvements. Thank you so much!
The 10 hr course and 55 exam questions should be be broken down into smaller sections
This course was very confusing and had a lot of questions that were not on reading material.
Some of the questions were a bit deceptive. For example, the NAIC Model ACT is always referred to as such- including in this course, but when the question is asked, it asks whether it is the "model law" or "model regulation."
I think it would be nice to have different voices for the read it to me audio so it is not so monotonous.
There were several typos in two sections of the course content. I do not recall which two.
Great material
Very easy to do and finish on my own time.
on point
informative.
The test was long
Due consideration should be placed upon removing this portion of the training: "Virtually all religions teach codes of ethics that emphasize honesty, respect for others and their rights, and selflessness. Therefore, in both business and personal situations, people who are perceived as highly religious are likely regarded as ethical since their religion gives them guides to “good” personal conduct. These guidelines usually can be broadened to apply quite well to business activity." This statement is not only patently false, but offensive to those that don't practice organized religion.
easy and efficient program for adjusters, greatly appreciated!
I love WebCE
very satisfied
Once again the course material was concise and easy to understand and learn .
Some of the questions were very long. I've held my license for 20+ years and as an experienced adjuster some of these questions were worded in a way to almost trick you. Almost as if you had so much verbiage, I had to figure out who you were talking about.
There were several grammatical, spelling, and other errors in the text that made understanding difficult.
The test content uses pop culture references that are very dated. There are some practices noted in the training that are very dated as well.
Very explanatory and easy to comprehend.
Thanks very much. Your employees were most helpful and friendly when I called with questions.
Love the format and being able to look back to read and understand the content. Thank you
All good - no issues with taking this class/course.
Course was very helpful and especially if a person that is entering the claim field.
some extremely vague questions occurred in the early chapters/exams
It was a user friendly experience.
Test questions were worded poorly and sometimes had to be re-read multiple times.
I appreciate WebCE submits the completions and the course information on my behalf. I also receive notification from WebCE date information is sent. All of the course content was informative and easy to understand. I will definitely use WebCE again and refer friends.
I like the read to me feature.
None. Everything was fine.
I would say only about 20% of the questions on the test had anything at all to do with ethics. The rest were all about the claims process, which again, has nothing to do with ethics.
Some of your wording is out of place. Example: 'would the claims adjuster most likely' you have "the would claims adjuster most likely". That's just an example but there are several errors like that throughout the study.
thank you!!!
more practice questions would be helpful.
Thank you for the wonderful content and learning! I will definitely use WebCE again!
I absolutely loved the test questions like Jerry's Ford and Abraham's Lincoln. It keeps the mood light and feels a little less like a stressful test.
course was fine but as a public adjuster there were several areas that I will never use. i have been liscensed since 1979.
The audio is super boring. Need an actual narrator vs. a recording. Reading is very time consuming.
Very easy to maneuver and take breaks. Best to do on the weekend. Informative
Excellent! Thank you!
At a loss for words, great experience all around
All Good
very good thought provoking material
This course was some what harder to find answers in text.
The audio was not good.
everything was clearly articulated.
Over the Years WEBCE is my preferred site for Continuing Education Thank you
Very Helpful Study Materials helped me to get a near perfect score of 97! Thank you!!!
Clear content, easy to read through.
Great CE courses!
Great course..!
straight up awful set up
The information is too broad and not straight to the point. The summary doesnt offer any additional insight or information that corresponds to the exam
Robotic voice is annoying
It was good
LOVE WEBCE!!!
I only use webce for my continuing education credits.
Returning customer....still very satisfied
The "read to me" audio voice is extremely monotone which can make it difficult to keep listening.
Great process
best course so far
Academic, interactive and educational.
Academic. Informative, interactive. No improvements needed.
Some of the material was dated.
Thank you !
I love your courses. Keep up the good work in providing these to us. Your prices are very reasonable too. Open book works great for me. I don't retain things like I used to so being able to refer back is great!! Thank you sooo much.
Great service
Good course
The PDF of the course transcript was helpful for me, as I learn best by reading.
Great course.
My years doing insurance- I have only used Web Ce...always very happy with the material.
Excellent material easy to understand.
The course is well structured.
The test had great value because it was convenient and allowed me to stop and start.
very easy for an inexperienced adjuster
Corse content was relevant and up to date with the current industry
WebCE is our agency's GO TO CE provider! Thank you!
It took a minute of trying to click on topics before I learned I wasn't past the Introduction yet...
Would be more effective if presented in person
very happy with the course & material
THANK YOU FOR PROVIDING THIS ON LINE COURSE. I COULD NOT FIND TIME DURING NORMAL BUSINESS HOURS FOR ZOOM OR TEAMS TYPE CLASS
Good program
Well-constructed course.
EXAM WAS KIND OF LONG , MAYBE SPLIT UP INTO 3 PARTS. THANKS
I have used this site for all y CE's and still very happy with them.
Vert good information that relates to my role.
Nothing additional
I loved the course it was great
Great courses
Thank you for providing this course.
It was navigation friendly!
The references in exam questions to TV shows like Seinfeld and Dukes of Hazard were some welcome comic relief to the coursework and exam process. Thanks.
Shorten
I always do learn something while taking these courses. 0ver 15 years and I learn every time
great program
Course was very well done.
Coarse is amazing.
AWESOME!
Course was straight foward and easy to understand
The whole presentation is excellent.
Good Course
I really liked the easy to use and understand format!
Many of the questions on the exam were not clearly indicated on the learning material. Out of all the CE programs I have taken, I would say WebCe was the most challenging.
Very easy to use. Thanks!
Excellent overview of multiple lines of claims and how to investigate them broadly maintaining professional and ethical habits.
When on a page, to be able to jump the audio ahead, instead of listening to the entire page again. Some pages are VERY Long. In some situations, I went back to prev page, then when I went back to page I was on, had to listen to the entire page again.
Test is too long
Grammar issues and questions without supporting information were on test.
The course is fine as is.
The course is clear & concise.
Everything is okay
I always love & use WebCE! Thank you!
I appreciated the real life scenario questions
good class as usual
Thank You!
it would be better to have the courses that are this many hours long to be broken up into segments that can be completed.
Very educational course.
would like more visuals
Course material was clear, concise, informative, interactive. I definitely enjoyed the audio. Thanks everyone!
Did not like 50 questions. 50 questions at the end of a 6 hr session was too much. I'm just saying.
It was actually helpful and fun.
Lots of overlap/repetition between this content and the the other courses I've recently taken, even though all of these courses are part of the same "package" suggested by WebCE.
Too long
I called in and the gentleman that helped me was very helpful and found what i needed.
I use WebCE for all my CE classes.
Good raining and good product.
No comments
At this time I don't see where any improvements are needed.
Good product
WebCE is the best!
I enjoy the read it to me audio so I can read it and hear it at the same time.
Overall this was a good course. There was some redundant info but I suppose this is necessary when instructing. Thanks for helping me get my CE credits done today! Denise
The website and courses were easy to manuever
In review of some of the multiple answers to some of the questions there appeared to be some ambigious answers in my opinion, to certain questions
Thank you I really achieved my credits. The test is very easy to answer.
course was excellent
My only gripe is that the course is too long
The course was very informational.
Overall the content is detailed and comprehensive.
Great job, thank you.
Excellent course. The material was well presented
I would suggest shortening the test instead of asking questions that are silly or nonsensical.
make it more clear on in-class ce approval vs any ce credit class
This one was very tedious
Great course, I like that your company offers a package that is diverse, yet still meets all of the requirements for license renewal/continuing education
Course a bit lenghtly
A lot of questions.
information
The course was great and well presented. Thank You! Nancy Cahill
Good examples!
This course could be shortened.
I have used WebCE for several years when it comes to CE credits. The material, ease of use and educational aspect is important to me as an adjuster and challenges me to continue to learn laws, procedures that affect my position as a Commercial Claims adjuster.
Very nice presentation of the learning materials and feedback on each quiz.
10 course is too long and the test should be broken into 2 segments
Very user friendly.
Excellent!!
Audio is great helpqw2
User Friendly
Generally good although there a number of grammatical errors in the curriculum and a few ambiguous quiz questions.
Was excellent!!!!!!!
Materials and questions were realistic and relevant. I was able to learn depth to the realities adjusters encounter. The scenarios included particulars of importance between the relationship of the position as an adjuster and the customer.
Excellent course and very relevant to my day to day job responsibilities.
Another excellent course, easy to use and very clear. Also no technical issues of any kind.
I can't think of anything.
In discussion of the customer fall claim the review of the damages indicated 8 weeks of treatment before the doctor's release to return to work, but the lost wages calculation was for only 6 weeks. There are some grammatical error in the final exam questions.
Excellent and easy to understand, I love the test between. Thank you!
Thank you, great website.
I LIKE THE QUESTIONS NOT BEING TRICKY. I ALSO LIKE THERE WAS NOT THAT MANY QUESTIONS.
In Chapter 3, Question 5, the Answer is “C,” but this is incorrect because there was no indication in the scenario that Bill identified himself. Therefore, there is no correct answer and the closest answer would be “D.”
Chapter 2, Question 4, is poorly worded and the choices A-D incorrect. The question is asking when a final payment can be placed on a check. The correct answer in the book is “C” which states: “The check is for the amount shown in the policy as the limit of insurance.” This may be or may not be true. Often, final payment is may below the policy limits. Although I selected “B” as the best answer since that occurs more often than “C,” I believe the choices are poor and a better selection should have been made. This tells me that the writer is quite inexperienced in claims adjusting. Chapter 4, Question 5, Answer B is clearly wrong. The best answer is “D.” The question concerns contacting the claimant on first notice. “B” indicates that the claimant take photos of the intersection. This is not common unless the adjuster is way out of the community. The job of the adjuster is to conduct the investigation. The insured or claimant does not conduct an investigation. If the claimant was injured while taking photos, he/she could get a lawyer to sue the adjuster/insurer as an agent of the company. “D” is the best answer. Chapter 5, Question 3, poses a scenario that is partially incorrect. In the question the adjuster will be “making sure that she understands the medical terms, diagnosis, and treatment plan.” Again, this could not have been written by an experienced claims adjuster. It is up to the provider to ensure the patient is aware of the medical terms, diagnosis and treatment plan. Adjusters do not and should not be doing that. Perhaps the question could have been phrased differently by indicating it is a Workers’ Comp claim where the adjuster may be more involved with the injured party. Unless otherwise stated, I interpret all questions as non-WC claims. Chapter 8, Question 1, Answer “A” is clearly wrong. The correct answer is “C.” The question asks about verifying replacement cost. Answer “A” indicates evaluating the facts and information. Answer “C” discusses “Establishing a documented value for claims resolution. This is the correct answer to the question being posed. In Question “22” of the test, I found significant grammatical errors. “Felicity recently handled two separate dog-bite claims in which a teen-aged boy from a neighboring household was injured. Investigation in both cases revealed that the boys had been taunting the dogs, which finally responded, and she successfully denied both claims. She just been assigned another dog-bite claim involving an injured teenager. She assumes it will have a similar outcome. Which reaction by Felicity would be most appropriate?” “which finally responded,” seems to be an incomplete phrase having nothing to do with the predicate. “She just been assigned” is poor grammar. Should be “She had just been assigned”
Excellent course!
Keep up the great work.
Content and questions overly long, plus several typographical issues.
The course is very thorough and the materials relevant.
The Reading was very long .
I learn better when it is read to me, Thank you
WEB CE courses are the best..... Love the courses and the ability to work in them.... Most helpful.... Thank you!
Great, thank you!
Very informative and easy to guide.
Great, easy, thanks much
good information
It would be beneficial to include more content/questions specific to "Public Adjusting" vs. auto insurance. Some available responses could be interpreted as an accurate answer.
LIKED THAT THERE WERE APPLICABLE SPECIFIC AND STATE RELATED INSURANCE REFERENCES
easy to understand
Reader can read slightly faster and with more enthusiasm
Great tutorials for a satisfying learning experience in the course study for my Continuing Education Course Credits.
Very dry and boring delivery of a lot of written material, some of which was overly detailed for a general course like this
The scenarios were good examples of what will happen in the field.
Good service, thank you.
I PREFER THIS FORMAT TO GOINING TO CE CLASSES
Better audio would be helpful in facilitating concentration on the course material
As you were able to re-arrange the courses originally chosen to other courses, I am satisfied.
please make sure info covered is on the exam and what is not covered is not on the exam Thank You
Great job. Keep up the great work!
This course was super easy, but then again I have been in the business for about 9 years....
Overall great! Retaining all the information in anticipation of the final exam was taxing for this individual, however it flowed nicely with the course. Thank you!
informative, concise ,
The only comment I would have is that I felt this course was kind of repetitive in some of the chapters.
This is one of the better online programs I have come across. Keep it the good work.
Great course; will be retiring in the next couple of years so probably won't need CA CE again but will need AL next year. 47 Years in the industry glad I passed this 98% as I would question my career at this point if I didn't get a good score. Thank you for making the process easy.
Loved the interactives
Could be more engaging or interactive. The voice recording almost put me to sleep
None at this time.
Some of the questions were confusing to me - like the difference between defining and diagnosing an issue.
I had question 45 correct the first time.. You should correct the typo between roger and rodger. I changed my answer to no coverage because it looked like a trick question that roger and rodger were not the same person.
no comment
Very good experience!
Check your questions on the exam. I had 3 or 4 that had typos in the question.
Thank you for having the look up option as it saved me a lot of time looking up answers I did not feel 100% sure of.
Am a very satisfied customer!
There were too many typos, missing words, and gramatical errors in the materials, questions, and answers to count. Someone needs to do some proof-reading here.
It was very educational.
Very assessable
Don't Change anything
it was easy to read the information.
To the point and no trickery. No Further- Thank you.
This one was waaaay too long.
Great overall experience.
Some of the exam questions and answers were quite humorous which made it somewhat fun
Waiting the clock out is torture! Sorry. I could have done mine in far less time while reading each section and answering accordingly.
Just wow. so helpful.
The time listed as having to complete seems longer than necessary. I understand the credit hours, however, some of the required time in the section was longer than necessary. On a case by case basis I can see where some many need more time and others less, however it feels wasteful to have to wait a clock out so you can proceed with the next section/tests. Just my thoughts. Thanks.
Very informative
I have been using your services for more than 6 years now. I have always been pleased. I strive to stay on top of my professional education and appreciate the manners in which you allow me to do so.
as usual...really liked your courses...very efficient and understandable.... see you in two years....
AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the clear instructions and information
Many items in this model were previously covered
There should be courses specifically for workers' compensation. All of the courses taken had only a few questions.
very user friendly and the smooth reporting to the State for license renewal.
VERY CLEAR AND EASY TO UNDERSTAND
I love the option to turn off the audio and read at my own pace.
I like the search feature on the course helper. I enjoyed the humor the authors used in formulating the questions.
For property adjuster testing I'd suggest more property damage claim scenarios.
It could be less dry. The material is not very engaging, or exciting to use.
I really enjoyed this course and will look for additional courses that will add to my understanding of laws / regulations as they relate to claims adjustment.
I was a bit surprised with all the references to Christianity and God in the beginning of the course. Do those who do not believe in God (or at least the Christian God) not have ethics?
the claim scenerios were very helpful.
The quizzes were difficult to follow because there were too many scenarios to remember. For myself, I would have been able to better organize the learning material if each section had 1 scenario to review at a time.
it is riddled with spelling and grammar errors that make some questions difficult to understand.
Audio is very important.
Good course which easily explained different matters, relevant laws, and recommendations to properly adjust claims.
Very user friendly. Clear and concise instructions.
I found this course to be very enjoyable.
Trainings are long.
Great course as always.
Great course. I will be back next year.
The automated voice is not very conducive to learning. Please exchange with a pleasant human voice for better concentration
Courses and professionalism of the WEBCE is EXCEPTIONAL.
These courses make obtaining the educational credits easy. The task was not so daunting. Thank you!
I enjoyed the review of handling liability claims. I do only property claims and it was good to review liability claim handling.
Good Knowledge Information for Insurance Agent point of view class on Adjusters and their Ethics
I had to re read questions many times to get a full understanding of the question as grammar was------was----it sort of seamed like someone from another country translated to English from a different language and didn't quire get it proper. If you ran these questions thru a grammar check you would get many corrections.
Excellent course and easy to follow and understand.
Very good course and easy to understand!
Pretty long course, better to break it in sections to not lose the reader for test taking.
Easy to use and will use this service again.
truly enjoy taking my CE courses with your company
The only thing I had a problem with is, in the read-it-to-me audio some heteronyms (words that are spelled the same but pronounced differently and mean different things) are pronounced incorrectly for context. (such as the word object, being pronounced OB-ject, instead of ob-JECT)
The test had odd questions that honestly had little to do with the content. It was a bad test overall.
I would like to know the answers to the questions I marked incorrectly The robotic reader (mis)pronunciation and misplaced emphasis is distracting The scenarios presented are extremely helpful tools, thank you
Provide video clips
All your content was very relevant to the final test.
many shady side comments and comparisons throughout the course. created for a biased, confusing, and borderline unprofessional environment throughout the course. The knowledge however was good.
Audio interactive option is excellent option.
I was able to follow along and refer back to any information needing to be refreshed during exam.
Also really lie that yo report to the State of Florida twice daily. Results are able to be confirmed quickly including compliance with the state.
Thank you very much for this learning experience.
Thank you -
The courses provided were very informative and clear, the tests included accurate questions referencing from the learning materials
Everything was very easy to follow.
The content should be checked for typo's and grammatical errors. One that I recall is question number 24; it should read an engineer who will serve.....it currently reads to will serve.
good info
One of the quiz questions does not have a correct answer. May 2nd to June 2nd is 31 days not 30. May has 31 days.
Great program for CE's.
Your questions are ambiguous in many cases, not applicable to the operating practices of many prominent insurance companies, and at times unprofessional.
Thank you for all your help with this process.
Some questions and answers are written inaccurately. An example is a question asking for 2 items/thing but the answer is essential listed as a single time/action. Leaving errors in information processing.
using you for years. would not change for anyone else You are the best for me
This is experience was an awesome one. Thank you for the help.
Most of the material was more for a new claims adjuster, not as relevant for somebody renewing their license. Much less time should have been spent on the material. I would have passed the exam without reading any of the material.
Excellent way to complete CE credits. Thank you for your hard work in making these courses available, affordable and very relevant.
i just think the classes should be directed more to Work comp for work comp !
This was my first time using your system and it was great. Information was clear and being able to review section was perfect.
practicing adjusting for over 40 years and your course taught me some issues that i did not know
sometimes the questions are extremely confusing!
test is too easy
good content
lots of grammatical error
As an adjuster for over twenty five years the answers to some of the questions were not correct.
I was happy with the content, it was clear and easy to understand. I didn't care for the "read to me" voice, it seemed unnatural and made it difficult to concentrate on the content. I would have liked to see more variety in the presentation, more diagrams, and graphics.
Thanks! Excellent
Information provide was relevant and appropriate
Wouldn't dream using any other courses for my license renewal other than those provided by WEBCE!!
Please make playback speed (if selected) apply to all subsequent chapters. It's annoying to have to set the playback speed on every page.
Some of the pre-test questions and correct answers were arguable based on the information
This course repeated the same information over and over again. That is not necessary - makes the course longer than it should be. There are a lot of spelling and grammar mistakes that I noticed. The first practice test repeated itself from the first Ethics course that I took - exactly the same. This course needs to be reviewed and made better. I was not happy with this course. Some of the questions are ridiculous as well.
There were several typos in the earlier sections - specifically, they course material said "collaborate" multiple times when I believe they meant "corroborate".
I did like the interactive selections. The class is excellent, to break it up some a video can be helpful.
The course was excellent and served its objective. Just to break the course up a bit, a video mught be helpful.
Course was very information.
I have been using WebCE for many years because if it's are of use and mobility of the design of the CE programs
I have found that Web CE is an excellent tool to complete my CE requirements. Information is presented in easy to read and comprehend and keeps you engaged with relative examples.
Great format and easy to follow
Very happy with the flow of online content. I enjoyed this ce program.
Easy, accessible navigation to contents and information.
i appreciate the sense of humor while completing the learning process.
Had a difficult time trying to locate License number
The Courses were amazing. The Quiz' at the end of each segment was very necessary
awesome program
great product
Good information
The program was user friendly and relevant. I liked that it saves my place allowing me to return to the program when I have a busy day.
Nothing comes to mind at this time
Need video & interactives
This section was very well written which made it easy to understand.
Good Course.
The read to me audio needs some work - it was very robotic and doesn't have a cadence with punctuation. In addition, there is a lot of repeated information (for example, the sentence "There are five (5) apples" would be verbally relayed as "there are five five apples" which I found redundant and distracting.
I was impressed by the structure of the course and the go at your own pace system. However, some of the questions were poorly worded. There were numerous examples where the "question" didn't actually ask anything or the question being asked was unclear. There were also examples of questions were the answers didn't seem to make sense, were all correct, or were somewhat subjective.
keep up the good work!
During the course, the mini quiz questions were more difficult than was required for no reason. The questions at the end of the course were more meaningful and more accurately reflected my knowledge gained from the course.
i have ordered for Web/CE several times. It is the best CE site I have come across
This is a very informative, easy to folllow course!
nice program
content delivery is outdated and some questions are not sensitive and we don't think, act, or talk like that anymore. Take some time and update accordingly
Liked the course it was very informative and professionally organized. Please include more interactives and some video to enhance the learning process and retention, also to make it more interesting and "fun".
no issues
The pre-test did not feature in the actual exam, why? And what is the point taking the pre-test?
I was hoping the auto play would actually auto play. Instead, I had to be sure to click next whenever a lesson finished.
Although the automobile claims information is not very pertinent to my adjusting work, I enjoyed the humorous references to old TV shows and movies!
Have additional questions more applicable when pertaining to a Public adjuster
Noted some spelling errors.
I learned something and enjoyed taking the course
The voice is a drag, animated videos of the script or just a little charcuterie talking would be cool and more interactive
A view videos to break up the monotony of reading would be beneficial
Great info
I feel the information (i.e. timelines) in the Fair Claims Settlement Practices Regulations that are specific to California should be cited.
Good course. The only issue seen or heard is in the voice not pronoucing certain words incorrectly within the text.
nothing further at this time
Love the humor in the content!
I always use WebCE!
Very easy
Thank you! I had a great experience!
make it easier to go back to the course you paid for once you logged out.
Great course- easy to navigate. 5 Stars. I'll be back in 2 years..Mike
I've used your services before and I will again in the future.
there were multiple vague questions and syntax errors throughout the course.
this comment is not specific to this course, but I did have to call support due to some courses I selected did not qualify for my CE. Support was awesome and very accommodating to my needs! Thanks!
I prefer questions at the end of each chapter, not a major exam at the end.
Read it to me audio was great.
Enjoyed the course and found it to be challenging. Very good quality and look forward to completing my next CE qualifications.
the material was concise and educational
No Additional comments
There's no reason for 50 questions!!!!
Twice in this course you recommended a particular company (ACE) which appears to be antithetical.
No additional comments
course was great
WebCE is my first choice for licensing continuing education. That may be because they send me e-mails to remind me when my license is up for renewal.
High quality courses
One of the main reasons I love this course is because I listen to the out loud course. It is very easy and convenient to follow along.
Easy to complete CE
Reports credits to FL Commission
Like: Course material leads into exam questions,
the audio reading out the words sounded robotic. i would like a more lively sounding voice pattern. like google assistant.
Thank you for adding the Read-it-to-me audio. It makes it so much easier to concentrate on the material and not get distracted.
There were some grammatical errors and odd language (or maybe odd pronunciation) in a couple sections.
I have enjoyed Web CE courses for several years. They are vary challenging and educational.
very enjoyable
i really enjoy the reading and how it continues to play
I love WebCe
Like: The "Pop Quizzes" between chapters; the ability to sign in/out; the ability to use the reference material during testing; some of the questions' humor is engaging. Dislike: Some double negative questions are confusing; the test. Understand the need of application of the study material but can we just have some straightforward questions thrown in (e.g., definitions). Thanks!
The computerized voice sometimes pronounced words funny. Some of the sentences were so long and convoluted, there needs to be another sentence translate it into something understandable.
i like the tests after each section
read to me feature helped tremendously
I wish there were not quizzes at the end of every chapter.
The audio has greatly improved your courses-especially the more accurate time-to-complete numbers. It could still be improved by having an actual person read the course. The computer generated reading makes some mistakes. Also it would be helpful not to have to pause it to read or complete exercises. Thank you.
The audio feature is very helpful as my eyes get fatigued quickly.
The added audio greatly improved the accuracy of time actually taken to complete the course to number of credits earned. Before that addition the courses were usually way too long for the hours earned. However, since the audio is not read by an actual human being. It is not as accurate or easily understood as it could be. I suggest having an actual reader instead of using automated devices. Thank you.
More videos
Surprisingly informative
Straight forward and easy to use.
This course was so much better than the last time I had to get certified
I enjoyed this and have one more course to take. Appreciate having this option.
Two suggestions. Conceptual trick questions are reasonable, but trick questions that are based in wordplay (e.g.: "conception date" versus "inception date," "over oath" versus "under oath," etc.), while entertaining to a wordsmithing punster like me, could be inadvertently discriminatory toward non-native English speakers. Please consider a more accessible and inclusive format. Secondly, if a scenario makes reference to an unnamed individual (e.g.: simply adjuster, customer or employee) without naming them, I recommend using non-binary, they/them pronouns in lieu of the binary "he or she" as the former is more inclusive. In fact, even scenarios wherein individuals are named could stand to have more variety in gendering.
Great material and challenging! Thank you!
This course was awesome. I learned so much and the manner of disseminating the information was easy to understand and learn .
Option to choose another voice for narration
Very useful questions to help learn the material before exam! Appreciate humor as well.
There were a lot of typographical errors, misspelled words, and words missing from the material. I would advise that someone who is very detail oriented proof-read the material.
There are typos in some of the questions which make it hard to follow. You have to read it several times to get a clear understanding.
Loved the questions and the fun pop references
did not like how the questions were not written correctly, as far as grammar to make a complete sentence.
Thankful for WebCe
I am VERY happy with Web CE & cannot think of anything that could improve my experience. Thank you!
excellent experience
Celeste Therrien
Loved the audio but it was slow it would be helpful to adjust the speed.
Awesome program - will use every time CE credits needed & highly recommended to others
It's easy just a little long with taking a long test at the end.
Videos would be fun. Tougher questions. More jokes in the content as opposed to the exam. Thank you.
great course. made 96
Question regarding interviewing suggests closing the door is a good step. That may be deemed entrapment. The question should be re-worded.
The voice is a little too robotic, it was also a little hard to find which CE's qualify for each designation. If all qualify, that should be stated.
Awesome
Very informative!
The read out loud option was neat. The examples were very easy to understand.
I liked the overall presentation, the breakdown of material covered, the testing and the explanation of the results.
Typo on question 20
this course is to long
Excellent course. Great material
Thank you for the audio!
Very user friendly
I am signing up for another class! Thank you!
Love the format. especially taking the quizzes at the end of each chapter
Great material easy to follow
I LOVED the sitcom references in the questions!!! Hogan's Heroes was classic! Keep doing this!!
Some of the wording of the questions and answers are unclear which could lead to an incorrect answer (example: the question that states that the adjuster asks Sue for medical records waiver and wage form. The answer was difficult to ascertain because the answer was not specific enough and could have been interpreted another way.)
Finding the right words or phrase to look up info quickly. I kept getting no results.
Loved how easy was to navigate the course
Very easy to use and move through the courses.
This course was very informative regarding the Claims Investigation Process which I was very interested in. Thanks!
Good but difficult and very time consuming; however very educational..
10 hour course should be broken down into two 5 hour sessions with an exam at the end of each
Very informative and educational, THANK YOU!
I did notice some typos but they did not interfere with achieving the objective of the course.
The use of claim examples helped me to feel more comfortable with understanding what I was reading. As you know it is alot of reading and I think that using the examples helped me to stay focused as I could related the information to the claim example.
i love the humorous test questions.
I found the 5 things to investigate a claim drill confusing as it kept going without knowing when to stop......needs to say the person successfully completed it to move to the next section
It would be nice if you would highlight the Read to me audio as your going along. I found sometimes that I would loose my place and found it difficult to find it again. I would have to stop the audio and then find my place. Just my two cent. Overall it was great. Thank you !!!
good presentation test was structured very well from material covered
Very helpful.
IT was not stressful as other company...
A few of the questions had answers which had more than one reasonably correct response and were not, in my 30 years of claims experience, technically incorrect. This was more prevalent in the review quizzes than the final exam, however.
nothing further
awesome
easy to review and take tests as open book
course is easy and no time limit on tests
Claims handling best practices Exam questions way too long and "wordy". Also amount of questions excessive. 50-55 Questions would be plenty.
I like the videos and this course did not have them. It was nice in the prior one that I could see the presenter. I think it held my attention better. Also, the presenter in the prior one shared things from her experience. She was not "dry". This course tended to have a "dry" flavor.
Nothing.
I found several type-o's in the material or a few questions that the grammar wasn't clear in understanding what was being asked. For example question number 28 on this exam, who is Devon? The question starts of talking about a person's husband dying in an accident, then starts talking about Devon without identifying who Devon was. I think having someone else other than the creator of the questions, proof read these may uncover these nuances.
There are a lot of questions that have more than one correct answer. Most of them are clear what the intended answer is, but factually they are not completely accurate.
Courses indicated as "new" flagged upon purchase as "repeated" within the last 2 years (although they were new courses). Clarification surrounding available courses/applicable courses would be helpful.
Your program was easy to use and understand.
Straight forward and easy to navigate
I will not order products as my employer orders them.
I love this course that's why I always come back every 2 years.
no comments
Great information! Thanks!
Very easy to navigate
Excellent course. Learned a lot. thank you.
In the section quizzes, please tell us what the right answer is if we get it wrong.
The names used in the questions were hilarious!
Great program!!
Very good and concise course!
A 10-hour course was way too long. The testing 55 questions? too long!
No additional feedback!
keep up the good work .
Please set the audio rate higher. It's way too slow. Allow it to be adjusted so it works for everyone. WebCE Is Still THE GREATEST EVER!
I really like the package deal which made it easier to decide on which courses to take. The audio portion was a bonus. I could listen and read which I feel really helped remember the material.
At least one of the scenario questions on the exam seemed a little confusing.
Easy to use, quick and to the point, important information.
Great Course!
very easy to use
Good relevant questions on the sample and final tests. Note: Question 16 on the final test listed the insured several times but then lists the claimant. I think this is a mistake but it was confusing.
Some sections are lengthy
Very clear learning material.
Good course content.
Good course material, though some examples were a little dated. Easy to navigate and use. Great service from the customer service team.
Very user friendly & easy to follow.
Thank you for getting my certificate to the DOI on time!
I have always utilized WebCE. The courses are thorough & very relevant.
Ease of maneuverability between exam and course info
I like the simplicity of the process.
too much reading - should be open book - vs closed book -
Great product...
Great service. Keeps me employed.
I thought the course to be too generic covered too many areas tht were not job specific
Sometimes CE can seem like a waste of time, but I was very pleased with how well the course was put together and I feel I got value out of it.
I retain better when I read the information myself and found it more time consuming to listen to the audio. I was pleased we were able to turn off the audio.
should not have to complete while accepting calls and claims
it was great refresher. enjoyed it
I have been using WebCE for 14 years and the quality remains excellent.
good stuff
Please check section 3:3, under the "Listen" section, paragraph 4, at the end of the first sentence, I think that should be "asked", not "asking". Also, in 3:4 at the beginning of paragraph 12, I think that should be "A reservation", not "An reservation". Thanks!
Like the format; easy to comprehend and complete
Clear and thorough.
The audio is a great option, I wish there is video as well. Thank you, Jose Luis Pintado
This course was very in depth and realistic. Despite the popular fictitious names used, there were very realistic scenarios presented and they were not just easy quick reads. I actually had to read them carefully. Conclusion: The content was very applicable and useful.
I like the option to read it myself or choose to listen to the content. The course navigation is very easy and clear.
there was a problem in one of the scenarios that was presented in the last course I tool. they took a %500.00 deductible when they were not suppose to. the insured was under insured therefore the deductible should not have been taken.
Everything was as expected. I wouldn't change anything.
I absolutely loved the humor put into the questions. Thank you. It really helps make the learning process more enjoyable. Off the top of my head, I liked the When Harry Met Sally reference, and Hogan’s Heroes (old school reference, by the way), but my favorite was Jerry’s Ford and Abraham’s Lincoln. Ha! I laughed really hard when I saw it. Thanks for having fun with it. Great content, too. The read-to-me function is stellar, especially because it can be used on a mobile site. I was able to power through this material like crazy because I could do it on my iPhone rather than in a chair at a desk. I could listen while doing chores or walking my dog, taking breaks as needed for the quizzes. WebCE was recommended to me by Alexa (Toon) Killian, and I couldn’t be more grateful. She alleges she knows the CEO of WebCE. :P Thank you! I’ll be back to WebCE for future CE and spreading the word of WebCE to others needing CE.
The reading was to long - overkill on the material before taking the test.
I loved the pop culture references in the questions. Specifically the “When Harry Met Sally” question and “The Simpsons” question. I appreciate when the test makers have fun with the questions.
I like that I was able to test out and get 100%.
Great Course.
great material
no further comments
great class. thank you.
These courses are extremely easy to use and navigate. Information is relevant and concise.
I have no additional comments at this time
Some typos in the questions.
EXCELLENT COURSE, I WOULDN'T CHANGE A THING
Excellent program, I wouldn't change it.
thank you for making it so easy to complete my CE requirements- I just signed on completed the course work and fulfilled the licensing requirements
Some sections are too long. Need to break up more. Not interactive.
Have real person instructors.
Use real instructors please.
No additional comment
Registering, viewing the course and taking the exams was painless.
it was a very long course, maybe break it up into 2 sections
Ease of use/Time to complete
Easy to use
Quick and easy to understand.
Class was fine
I liked being able to go back in and out of chapters.
nothing
Easy to navigate and content informative
The website was user friendly and easy to navigate. The material was knowledgeable and informative.
Concise information
Informative
No additional Comments
Nothing further to add
No comment.
Nothing. It was fine.
very user friendly
it was easy to do
liked- autoplay maybe add videos/animations to gage listener
no additional comments
Good Corse
The questions are to much text book and not enough real life. The question about the Zcar not added the policy is not real life. An agent or underwriter would step in and discuss with a supervisior and the car would be added with the appropriate premium to pay the claim. You should use real adjusters to form your questions and answers tailored to real life
Thank you for making the information and test questions relevant to my job!
I found the course very informative
This was a good course
Some of the questions grammar is throwed off for what is being asked. Some of the questions are not related to the course. Some questions needs to be reviewed because most were hard to understand.
Disliked how long it was
Course seemed way too technical in areas, but that could be due to state requirements.
very easy to follow
Read-it-to-me audio
Like the reading it to me option, helps keep the concentration on the information
loved the course
I don't recall the # of the question I missed but it was an "empathy vs. sympathy" type question. I believe my answer was correct. By providing this information, I believe you are now ethically bound to review and verify your test answers are accurate. Enjoyed the course. Thank you.
i really enjoyed the read to me aspect.
good examples provided- good course
Good presentation
Liked ease of use and time to complete
Having the option to have the text read to me is the best part of this training.
i was very pleased with the content of the course. A great refresher for my current work requirements
No comment
it was interesting because this is my scope
The course was easy to understand and informative.
Happy. Will continue completing continuing ed through WebCE.
Excellent course, thank you.
The information in this course was well presented, clear and concise.
Very easy to use
Allow for speed adjustments on the audio reading of the course. Current is slow and monotone.
Very much like the flexibility to complete the course and exam. My schedule is busy and WebCE made it very easy to complete what I needed to complete for my Insurance License
Some of the questions were drastically written to be more confusing. The sentence structure could be improved to be more clear as many questions were too vague.
Ease of understanding,
Very clear and useful information.
I liked the length of time to learn significant amounts of knowledge and the content of the course.
Efficient use of time and quality information
Videos would really help to make it easier to get through this material.
the quizzes between sections were great for measuring how much information was retained.
Great program!
The link to the relevant chapter to search was very helpful!
Like the last 10 years I been with WebCe, I enjoyed the course layout.
I love WebCe! I can always count on them to have quality learning material for my profession.
I liked the practice quizzes
I appreciate that I could take this course to complete my required CE credits.
EASILY ACCESIBLE.
I like the course and the detail about the why and how and example.. nothing needs to be changed
It was easy, fast.
Course was very thorough
very educational
The courses can be done on your own time without being rushed. You can take the exam as often as needed to pass and this relieves stress of completing an exam.
Great experience.
this was acceptable for my needs
nothing to add
the experience was sufficient for my needs thank you
It was long.
I use Web CE for all my continuing education. I find that it meets the needs of what is required and also what I do for a living. I find the website user friendly, easy to use and very efficient.
easy to complete
Easy to complete . My co-worker suggested this course and I am glad!
I liked the fact that I could go back and preview the learning materials once again for better learning experience.
Great experience
Easy to do
Everything was great