The was a great course and a great refresher. I was able to retain the education provided by this course.

The reason the format wasn't the most effective for me is because it's hard for me to learn something well by just reading a lot of information on a pdf, next time I will look for a video format to support my learning preference.

This course was very user friendly

Would have liked a few more diagrams for better understanding.

simple to navigate

Some questions had misspellings. One question asked, "If Mary has...how much would Murray be paid?"

I appreciated that the course materials were provided as a searchable PDF and that the exam was open-book. Being able to search the document made the process efficient and practical. The content itself was well-written and easy to understand — it avoided heavy insurance jargon and explained the concepts clearly. I found the material informative and relevant. One observation: while the course is listed as three hours, with the searchable format and open-book exam it felt shorter than that for someone who could efficiently locate the information. That said, the quality of the content more than made up for it. There is a chance I missed something, eek. Overall, I had a positive experience and look forward to using your service again. Thank you.

It was difficult to get through the reading because it was just solid blocks of text with a few illustrations. No audio read along option was available that I could see. I think I mainly passed the test 100% because of my experience in the industry. I would recommend making the course more interactive.

One of the test questions had 4 wrong answers, and I assume this is the one I got a wrong answer on, please check it

i would have preferred some videos or audio than a complete PDF to read

I would have preferred a slide show style learning, video style learning, etc. It is hard to sit and ready through over 60 pages of PDF.

There is question that is very confusing about a man considering rebuilding a garage and he hasn't decided yet. And it asks something about how much insurance is required to pay. Well if we looked at acv vs replacement cost, it would seem that we would pay 1500, But 1500 is not there and none of the other answers make sense so I just picked 2000. It should just say what he chose, I don't understand the point of making the question confusing. We just need to know how to do the math to figure it out and not have a solid number to work with the way the question is posed makes it take way longer than it should

Videos are more interesting then just reading a pamphlet

Way harder for me than the Life/Health Insurance courses, but I was still able to complete with 100% accuracy. Great info!

The only thing I did not like about this course was the length of the PDF, of course I'm aware of the necessity of being thorough in everything needing to be explained so y'all don't get sued for liability in not thoroughly training. But I do wish there was as well a summarized pdf that would answer the questions at the beginning of the, at the end of this course you'll be able to do xyz... For someone with little attention span it would help greatly.

easy to use

Very basic. Good foundational information. For new agents, it might be good to cover the use of the tools used to determine valuation a bit more. As a former personal lines underwriter, I know that lack of understanding of the valuation tools was often a source of issues with over/under estimated replacement cost calculations.

This course was very helpful and aligned with everything I will be offering to provide the best service to our clients. Keep up the great work with all this information that will go a long way. Thank you.

audio is a very nice feature, but I found it hard to follow after listening for a few minutes - it became too monotone. but still a very nice feature.

pertinent and useful information for all experience levels in personal lines

more videos would be better.

The content is very long, It would be nice to have Audio to help read the content to me.

The document covered the important topics, without overwhelming with definitions

The program, is good butyou need to provide interactive sessions at each chapter that will help to provide remediatiosn in the area that the student have remediation

Divide content better. Provide videos or audio accompaniments. Break up text in any way.

think there are too many calcualtion claim payment amount I think that we can figure this out when a claim is present but for a test is hard to get the correct answer even if is open book test

You gave me 66 pages of reading. That's not a course, that's a photo copy.

NEED MORE TIME

I would have liked a read back option so that you can hear someone's voice reading and explaining the content. If there was an option for this, I did not see it. Other than that way better context of information and clearer explanations.

I would have liked a read back option so that you can hear someone's voice reading and explaining the content. If there was an option for this, I did not see it. Other than that way better context of information and clearer explanations.

The table of contents helped me find the answers I was looking for.

the xam was really fast and good because the material helped a lot and never struggled to find anything in the material section.

Thank you for more chances to take the test makes a difference

Hard and tricky questions

Write the course more clearly.

you dove deep into some areas that were very confusing.

The questions are tricky, not knowing what you didnt get right is frustrating. Usually bolding information during the course is helpful to what the questions are going to require.

I miss the practice questions.

i would recommend that the course has interact 3 quiz questions through each section to engaged the learning pattern for the student and prompt them for the test at the conclusion of the course.

I have a recommendation - because each exam requires a 70% passing grade, you need to implement a feature in the testing system that once we answer enough questions that will guarantee a 70% passing grade, we should be allowed to leave the exam. Same goes if we do not answer enough questions correctly, we should be asked to re take before the exam is over. I do not need to get a 90%... I don't care.

It's very easy to go through.

Easier navigation with updated content, nice resource online as well.

Videos please

There appeared to be a few typos on the questions. One involving the example, "Sonya" and Coverage D which the material says is not relevant to this course. These typos caused confusion in the answers given.

Extremely helpful. Confirmation that the courses in the catalog met the state requirements for my renewal would have been helpful.

very easy to take

Great CE course

This course could have used some mini quizzes throughout the material to better retain knowledge.

IT WOULD BE NICE TO HAVE A LISTEN TO AUDIO VERSION AS WELL AS THE ALL READ ONE

I appreciate the ease of use.

I am used to going through the interactive material and then taking an exam. I had to read the guide on my own and then go back and take the exam. I didn't like that at all.

I like the course very much

I do NOT like the audio Ethics and the Trust Factor in Audio. I know this test was not audio please keep text book format. Thank you

The course exam was not well related to the subject matter. No explanation of mathematical equations used, incomplete information to answer correctly, un-necessary information not related to the question. Typical confusion licensing exam.