A very well written course.

interesting info

Some of the available answers for the exam questions are silly and don't seem professional.

enjoyed thank u

MAKE THE COURSE MORE INTERACTIVE. REMOVE TIME CONSTRAINTS

Information and instructions were easy to understand

Liked the format of the material and the relevance to what is required learning.

The course was very informative well structured. I particularly appreciated the use of interactive elements, which helped to inforce concepts. Overall, I found the course to be an excellent learning experience.

Nice and easy.

great class

Your fees are too expensive.

The audio on the courses I have selected is subpar.

Everything was great!

have always used web ce and always been very happy with the service

Excellent training materials.

Great Course!

EXCELLENT SERVICE!!!!!!!!

Nothing. I enjoyed the course very much. Learned a lot about different fraud situations involving autos, etc.

It is a good course

The ability to go back to course content and return to quizes easily was very very nice

always happy with this course

World class service Thanks

All perfect.

There were quite a few typos in the exam questions.

Awesome!!!

Well done class. Good mix of shorter and longer content.

Been using Web CE for years and find it to be one of the best in time spent and overall value.

None, thank you.

It was simple and fairly clear. There were a few questions that had dual answers (per the materials given), but otherwise a good course.

The course was clear and user friendly. would use WebCE again.

i appreciate webce for sending results directly to the state of each individual.

EVERYTHING IS FINE

Engaging and easy to follow along. It made getting CEs less painful.

Great information

Lots of misspellings and a lot of confusing paragraphs.

There was mention of credit score, but it's illegal to use someone's credit score for MA personal auto policies.

I learned a great deal about Insurance Fraud

easy to navigate and take the chapter and final test with no issues.

The materials are dated and WAY to slanted to California.

great as usual

Great Job!

Thank you!

I love this course.

I liked multiple choice and able to retake if not pass, this retake test helps us alot, thank you.

Thanks again.,

excellent

great course

Smooth process to follow

There are typo's in this unit. One area actually says one thing when it is obvious that it means the opposite. And there is another area is What insurers are doing (I wrote this one down because there were other mistakes before this) (n=213) needs to be corrected.

Good program

The questions for the red flags survey are too opinionated.

I enjoy the ability to use read to me for these learnings, however, Slide 4.3 - Auto Insurance Red Flags I had to pause and read myself. I am assuming due to the use of all the "red flag" icons the learning advised to pause the audio and read between each flag. It then reads the flag to you. This is very disruptive to the learning.

Great content

EXCELLENT

Great info. Like the option to have the course read to you

information provided was too vague and did not clearly answer the exam questions

Four hours for a 3 credit course . For consideration - please align credits to time needed to complete course.

I found this class very informational.

The humor made it easier to swallow without detracting from the material; the fight fraud section was a bit heavy handed

Too lengthy

Some of the example questions were difficult to answer because most of the articles/paragraphs in the training course did not provide different examples or descripted scenarios for first time test takers to understand the significance of the narrative. Providing descriptive examples will be helpful for understanding the contents and obtaining the ability to quickly form an answer during the examination process quickly and more efficiently.

Thank you

I thought I finished the test days ago just to find out there was more to do. I didn't feel it was clearly noted exactly when I was finished with everything.

It was written by an attorney on a soap box, course got off track a couple of times. keep it short and to the point.

The information was shared in such an organized and seamless manner.

This was a great class. It was nice to read in plain english ( which can be hard when dealing with insurance)

Some things were long winded for no reason, while other items did not provide enough clear description. The questions on the quizzes made no sense and the chapters they provide for help dont have the answer or let alone question you are looking for. I passed the final exam faster than the quizzes. I ended up ditching reading and just sped through the whole thing because it was taking too long and I wasn't getting anything useful from it.

thank you

Reading it out loud and section reviews during the test were extremely helpful

WEBCE is excellent. Thank you for this site.

I loved the audio. No other suggestions

great content!

Courses with Ethics credits should be more clearly labeled on the website.

great course

Great Class.

I love WebCE between the content and the sometimes humorous answers that are supplied it makes the material enjoyable to learn while not being so dry and boring

thanks completed

very good

Audio option was nice.

i like that test are 5 questions

over all good. difficult to find if not tech savvy

I see a lot of similarities regarding fraud in general to the liability claims that are reported to my company every day.

The self-reading voice seems to monotone. A little hard to follow

Remove gendered pronouns from the training material. The fact of a person's gender does not change the material being trained. It may damage the reputation of the training material and the company presenting this.

Thank you.

Very informative course and presented well. Excellent as usual.

The modules have too many grammar errors that should be

Question 2 on the quiz in chapter 5 would be confusing to someone who didn't find the definition of a direct response insurance company in the reading.

in our office we highly recommend for all agents to view webce for more educational service and do their CE hours

Very insightful even being in insurance 15 years. I plan to have our claims manager take this course.

Everything is good in my opinion

Videos would help immensely

The format was easy to follow and did not skip around making it very easy to comprehend.

I liked that I was able to save my course and return to do it later

I have used WebCE for several years now. Very easy to use for continuing ed. Highly recommend.

Highly recommend and easy to use

I enjoyed this course.

the option to use copy and paste , would help us finish faster

Awesome course. Very helpful.

Very well laid out and easy to follow

The questions are almost made to confuse you on purpose. I am VERY familiar with the material but the questions are poorly worded. Additionally, many questions also have additional information in them that is not prudent to the question or the answer. And lastly, the questions and reading material are so poorly composed and presented that it actually takes LONGER to complete the course. This setup makes me highly frustrated, and I find absolutely no value in this.

a few grammar errors in the exams.

Was logical and easy to follow.

The Captiva to login is very cumbersome. I thought if i checked "remember on PC" I could skip it but that apparently serves no purpose. Does it want the motorcycle or the handlebar? Is it the traffic light or the entire pole? Is that a crosswalk in the grainy picture?

VERY EDUCATIONAL CLASS.

Some of the questions we not clear at all. One question mentioned "the list below" where the answers were the only "list". That question didn't have a clear question to answer. I just guessed at the answer since I couldn't understand what it was asking me. The correct answer was battery. The explanation of why battery was correct provided clarity, but of course that was After I had already gotten it wrong.

Great way to earn CE credits.

The wording is very confusing and complicated.

Thank you

The questions are outdated. For example, one questions says it would be best to meet with a police officer in person. This never happens anymore in the business. I work in Ohio and the majority of my claims are in another state. It should be updated to say that attempting to call or email the officer directly is the best approach.

I would suggest a better audio reader. It currently sounds robotic.

I really like the quality of the content and how easy you made it to find what I was looking for.

It would be helpful of the audio portion of the presentation the voice deflection. It is too monotone. Also, Color code key areas of importance.

A lot of the learning is opinion based material which makes it difficult for agency's who needs facts and insurance law/ policies to make judgments off of able to. This program teaches agents to draw suspision without statistical or fact based justification.

It would be nice to see more interactive activities and videos.

THERE WERE A FEW QUIZ QUESTIONS THAT HAD TWO ANSWERS THAT WOULD DISTINCTLY APPLY

There were some typos as well as question answers that didn't match the content

None at this time.

Some of the test questions are too vague. And the correct answer does not take into account all situations.

I've been using WebCe for all my continued education for many years

some questions and some content in this course were trivial, or not pertinent and some were out-dated or not realistic

Worth the time invested time.....informative.

I will continue to use the Webce courses

Easy to get back in if you had to finish another day or time

video or something to break up the monotony would be nice. it's a LOT of reading otherwise

The multiple "please pause the audio to review the content" after every red flag became annoying.

I appreciate how you provide the chapters on how to locate the material for the main exam. By doing this it is really helpful because that is a lot of material to try and remember.

I have been using WEBCE for my continuing education for many years now and I plan on continuing to use them. l have also referred WEBCE to others who need this type of service.

The content was informative. It could have been more interesting if there were more detailed real life scenarios that link to the content.

No Comment

good program

would have liked more scenarios as examples

great course. Would benefit from more video or visual aides

love learning about fraud and the examples

This was a terrible course. It was clearly out of date, likely having been written in the '70s or '80s with occasional updates, the last of which couldn't have been more recent than 2005. Furthermore, it was riddled with inaccuracies and sometimes outright falsehoods, as well as advocacy masquerading as instruction. Worst, it spent considerable time and energy advocating for an increase in the carceral state based on the lies of ineffective prosecution.

Well done.

not comment att

Excellent Resource and Education to improve claim handling

Thank you!

While your content accomplished the goal of CE & explaining fraud. The content also contained scenarios that seemed to suggest a certain ethnic group was responsible for fraud. It also contained microaggressions & a dig at people who have cancer. A person should not be able to buy medical care insurance to treat a cancer only after the cancer is diagnosed. As a result, I cannot say I would highly recommend this particular course.

thank you

Thank you

I enjoyed this course. Thank you!

To the point training with easy to understand scenerios. No additional fluff...Thanks!

Way to much opinion and useless information/stats

Good course

the names on the quizzes (Abraham's Lincoln, Jerry's Ford) can be a little distracting sometimes

Excellent course

the humor and pop culture references in the quizzes were great!

Your customer service people were excellent, helpful, pleasant and had the right answers.

The material was clear and informative. The practice exams provided solid reinforcement.

The training shut down and had technical difficulties at one time.

The Next button did not advance easily and it would be nice to have examples throughout the course vs just the defined outlined material content.

"Ditch" the robot man, add a real voice. Also, add more fraud courses that touch on specific topics (similar to NICTA)

Nothing come to mind at this time.

CE hours and time scheduled does not meet the time to read through all the course data, only allows for skimming, for those who want to be thorough and learn more about the subject matter this is ineffective and non-suportive, thanks.

Much easier to understand

all good no issues with the course or exam.

Good content.

The test questions were confusing. Everything else was fine.

Liked the information provided

clear and concise information

No changes suggested.

Good course

would like more videos

On my exam, question #3 had a grammar error, was missing a word so it was somewhat difficult to understand at first.

This was a very clear and well explained course

Info was clear but a bit hard to get through since it was just reading and the read-it-to-me audio is a bit monotone