Course Information

Funeral CE > Florida > Funeral Director

Ethical Business Practices for Funeral Directors

Overview

Funeral directors juggle multiple roles, including counseling, event planning, and business management. They must adhere to ethical principles in all activities. This course educates funeral directors on maintaining high ethical standards, the consequences of breaches, and the importance of a code of ethics. It reviews the NFDA’s Code of Professional Conduct and the Funeral Rule, and provides customer service strategies to keep clients happy and maintain a reputable business.

Summary Details

Hours

2.0

Price

$28.95

4.85 (656 Ratings)

Save Time and Money with Additional Credit

Select all the additional credit you need and then add to cart

FD ^{Reciprocity CE Credit - Add Additional Funeral CE CreditAdd additional funeral CE credit for any states where a license is held for a minimal fee. States where the course is approved will appear in the drop down menu. Once the state is selected you will then see the approved credit hours and fee. Ordering at the time of purchase will allow you to complete one exam and receive certificates of completion for each of the state credits added. Credits will be reported upon completion, where we report according to our reporting schedule for the state where credits are approved.}

Learning Objectives

explain what it means to exhibit professional and appropriate conduct
understand how a funeral professional achieves integrity and trustworthiness
describe the benefits and practical applications of developing a code of ethics
describe the various strategies that funeral professionals can use to ensure that customers receive excellent service
recognize the effect that poor customer service can have on a funeral home’s business
understand the purpose of the Funeral Rule and what funeral professionals must do to ensure compliance

Designed For:

Funeral professionals at any level of their career

Course Information

Adding additional credit may change exam requirements.

Access Period:	12 months
Prerequisites:	None
Delivery Method:	Self-Study
PDF Download:	Available
Provider of Record:	WebCE
Provider Number:	43
Study Level:	Intermediate
Approved For:	General

Exam

Proctor:	No
Passing Grade:	70
Questions:	10
Retakes:	Unlimited

Recent Customer Course Comments

Comments are from students across the country who have recently completed the latest version of the course(s).

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