Commercial insurance protects businesses, including business owners and their employees. Every business is different, and there is no one-size-fits-all insurance policy for small and large business owners. As an insurance professional you can help your business clients find the right coverages by having an extensive understanding of the primary types of commercial coverages such as property, liability, crime and commercial auto insurance.
Courses included will meet all your CE requirements for your license renewal in New Jersey including ethics.
Please Note: All courses in this package are self-study courses.
thank you
Very good, thank you.
make it shorter
love it
Ive been using you for many years!
I did not do well on the step 5 practice questions, so that section was not as clear as I would like. There were also a few grammatical errors, which is confusing when listening.
the last test had to many questions
Audio is not helpful, very robotic
Thank you for providing quality classes.
Clear and simple thanks
It will be a good idea to let the students know with more clarity what is the exact course they need to take for renewing their license according to the CA Insurance requirements. Thank you!
There are a few typos in the content
Although the WebCE courses have become a little more concise and compact in its content over the years, it is still overly wordy and unnecessarily detailed.
Not enough time allotted to read material & study for test. Verbiage was a little hard to comprehend. A lot of re-reading was necessary to understand the material. This is fine, as insurance is complicated, but more time to absorb the material should be given.
Nice format, very easy to read and follow material, excellent platform with ease in navigating the course/test/etc.
I have used Web CE for 25+ years for my CE credits.
This was easy to digest information that provided some really good real life examples and food for thought.
I havent used WebCE in awhile, and glad I came back
Thank you.
Thank you
Awesome
Some of the practice test questions were misleading or poorly thought out. Even with 2 tries, I couldn't get them. So, I was glad those same questions were not on the final exam.
5 stars
Course was very easy to navigate and learn in a timely manner.
Check answers on pretest for chapter 4 I think one of them is wrong
Happy with ease of studying and taking quiz
I really like the format - short quiz after each chapter.
very descriptive and informational
Very informative - many aspects of Ethics were addressed
Informative
Cost effective, thorough
Great, will do my CE credit with you moving forward!
Thanks!
The courses are too long.
Too many errors of syntax.
would like to see further variety course offerings Thank you.
I found this course very informative and interesting. Would be a good training course for anyone selling insurance.
This course is seriously out of date. No mention of social inflation? Insurers commonly can write $25M EXC/UMB policies? No way! The rating section is a joke as well. The Umbrella market has totally blown up. Enron? Ancient history, though the tower example was ok divide all limits by 10. The exam was way too easy as well. The questions don't even need to be read as 3 of the 4 answers are absurd.
WebCE is by far the best provide for continuing education. Easy to use, well priced, & as interesting as possible.
It is perfect!
Thank You!
I liked everything!
All is well!
I thought the course took longer than three hours.
Thank you!
this course provided me with the knowledge of ethics necessary for the ultimate judgment
This course was very informative
Enjoyed my first experience taking an online class with your program.
The Course was excellent and very informative
I like the visuals. The material was a little elementary. I'd love to see a more advanced version of this course. But, all in all, this was a very easy and clear course.
The course took a lot of time but very interesting.
a good understanding of the course material
great CE course!!
If we take the test questions all along why do we have a final exam. In a in-person training there is never a test.
Super Easy website and coursework is clear and concise!
The audio voice is very distracting. I prefer audio and follow text along, but this is just not it.
at the end of some of the chapters before the practice exam there were short video clips with questions. I thought it was great tool for me to learn the material.
I noticed a lot of typographical and grammatical errors in this years material.
What I would like to have in the course is a check point after each chapter. Previous courses I have taken from WebCE has a question and answer part at the end of each chapter.
Having words read to me just isn't a very engaging format. The information is good but hard to focus for very long.
I like turtles. Work more turtles into the course content.
These couses are long and tedious to get through. I wish they were more meat and less potatoes. I have heard other providers content is not so painful.
make tone of reader more personable, less computer sounding and less monatone
informative and easy to understand and follow.
Only to keep topics and examples from jumping around too much. For example, some may not understand intricacies of Life Insurance as well as Property-Casualty Insurance, and it seems the course has a few examples that infer students have prior knowledge on laws or processes on Life Insurance standards.
I appreciated the examples and scenarios.
Would love to see a flash card option. Not sure if it was an option.
please actualize the content
The content is presented very clearly. Other education platforms make thing unnecessarily complicated. Almost like they are trying to trick you on purpose. I appreciate that your content is so clear. Thank you!
Exam is well worded
thank you.
Easy to utilize
Very satisfied!
Course was informative and well organized.
I feel like the course material and little tests that i took had very little to do with the actual test.
Sometimes the automated voice does not differentiate between acronyms and words i.e. the word "who" instead was "W-H-O".
Course information very clear and informative.
information very clear & informative.
easy flowing resource of materials!
The trainings would be more engaging if they were interactive, had pictures or more graphs
Great CE Compan!! I yried Einsurance and never got any help, cancelled to come back to WEBCE. I went ahead and did all 24 hours here vs getting my ethics through EInsurance as my license expiered tiday nd they never sent me anything or reported my 3 hours of ethics with them. Requesting my money back !!! Love WEBCE
Your website makes getting my continuing education completed easily and fairly quickly.
Best CE company out there
Great Course.
good experience to learn and apply what I am learning in these course
I've used your CE for 10 years and love the user-friendly program and customer service agents.
Good Course. It expanded my knowlege in an area i needed more information...
Great course
Enjoy the ease of read to me
Seemed like a lot of trick questions! Thank YOu!
Customer Service Rep named Will was very helpful. Thanks!!!!
Question 12 had incorrect answers. It asked the law of agency describes the relationship between. all 4 answers were the names of insurance companies. the correct answer is between a principal and an agent.
Good valuable info, but the section on rating and math is not necessary and just takes up too much time
courses are great!
I loved the example of scenarios in the video
several modules / chapters had "extra" words in several sentences. Probably should proof read again slowly.
wonderful!
five star. I didn't see the option to read it to me....
The content was too long - it took more than 3 hours to read and complete the exam.
Very good course and I loved the audio reading idea
WEBCE IS GREAT! THANK YOU!
This was really good ethics course. I thought the course was very easy to read/understand and provided great examples.
I like the ease of utilizing the products, information and site access.
Appreciate the availGett
More interactive videos at the end - extremely helpful.
I would add the option to highlight the text as it is being read. I find it very effective to have it read to me while reading along, but once in a while I would lose my spot. Highlighting/marking the spot as it is being read would be the icing on the cake!
Outstanding
The audio voice was too mechanical and monotone, not good for engaging your attention.
This particular course did not offer audio capabilities. I wish it did
Nothing at this moment. I will continue to use IRMI. Thank you!
I really liked this course. I though ethics was just do the right thing, but there are so many things to think about, and really consider. This was a great course! Also I liked the examples, they really got you to think. I feel we need to be reminded more often at our jobs as agents.
There were some spelling errors in the content
The "read-it-to-me" feature was not working in a couple modules
should have more interactive content and explain things in more understandable terms
unclear why the length of time required in a course is longer than the read speed of the entire material.
The A.I. voice sometimes pronounces words and phrases word awkwardly.
This is the most comprehensive and easy CE website i have found. I recommend it to anyone who needs CE.
Excellent course and website very user-friendly!
Could you please have the survey at the end of entire course. thanks
Great courses and easy to follow
This course has an awful lot of typographical errors. I suggest someone give it a very close review / reading.
This course was all very well put togther. IN the 8 hr course on worker's comp one of the pie charts did not match the description and, if it did match, I could not understand it.
The diagrams helped a LOT since I'm not an underwriter but wanted to take this course to improve my knowledge of Excess and Umbrella policies. Thank you.
Really like the audio portion and how it can be sped up to be more like my reading pace.
I liked that I could read and listen to the material at the same time
Good Course
bravo!
I thought the course was great. It was easy to understand and the whole process was positive. It included great reminders of how to make ethical decisions.
The CE courses allowed me to come and go and work at my own pace. I enjoyed the auto-read function.
I like how it is read to you
No well communicated and you have to keep taking until you pass with a 70 or higher , no webinars you can do instead of exams
WebCE has been my means of CE credits for many years, because of the content and ease of use.
Lots of spelling and grammatical errors in this course.
This course was relevant,. It tested for general, useful, important insurance knowledge - instead of obscure "facts". Way to go!!
I thought the content was written well and the scenarios/situations were good too.
So much easier than the self study from the insurance institute options.
Good Ethics Class
Use of the workbook was also beneficial
Overall course was pretty easy to follow though there were a few spelling and grammatical errors. The overall course is certainly much longer than 3 hours.
The ability to learn the content at a time that fits my schedule and while out for a walk early in the morning or evening.
I was satisfied.
Material was concise and well presented. I'm not a fan of AI-type reading of the course material, though.
I have used your courses for years to finish up my requirements for licensing. It is hard to find a lower cost for the value you offer.
some of the questions e.g. Direct vs Agents/Brokers is not addressed in the text although a question is asked. Also Q14 in the final exam two of the questions are identical this needs to remedied
Would love to see video content in the future vs audio/text.
Kayla----so helpful! TY
The "read it to me audio" must have been AI since some of the words were not pronounced correctly, and there were no pauses between sections. A person would have known to pause.
The flexibility to complete when time allows is a huge plus!
Liked the audio reading the material
good content
I appreciate your customer service and support.
See Ya in 2 Years!
Awesome!
The auto play very monotone and was more difficult to follow along.
Great CE experience as always
Slow down the audio or at least offer the option to do so.
Very well written and thorough course.
The course was awesome.
Great product!
Having end of chapter review questions would be helpful
Overall, I feel like this course was overly detailed, which made it cumbersome & difficult to understand
There is one practice question in Section 2 that is not addressed until Section 3. It pertains to bifurcated Coverage E/Coverage U. There is also a math error in section 4.3 which had me stuck until I chalked it up to being an error. Otherwise, great course. The material was clearly conveyed and helpful!
I have already walked two of my colleagues through these courses. Thank you!
very simple and straight forward. The training and quiestions aligned to make the test easier to understand.
This is a great way to advance in my knowledge and accomplish my goal.
products are easy to understand-thanks
Some portions of the course had grammatical errors or mistakes that could be fixed.
Words kinda confusing.
thanks so much
I always use WEBCE and refer this to our new agency owners and staff
I love the clarity of how well the learning material information is laid out.
Love Web CE ~
I love WebCE. Ive used them for many years !
I really enjoyed all the lessons, they were very easy to understand and follow. I will definitely continue to use when the time comes for my 2-year license renewal. Thank you so very much!
Being able to see what answers are incorrect and correct
I loved the information to help me perfect the skill of claims adjusting
Some questions could be argued to be either or. this is my only complaint
good overall
I use you guys every two years, easy, clear instructions and a good price. Thank you!
I love Web CE as it is easy to use and an excellent way to obtain my CE credits.
too long- too many questions
Not the biggest fan of this course. As producers or agents, learning about pricing is irrelevant and not needed. Way to much information on that topic. Course is a bit long for understanding Umbrella/Excess policies. Final exam was easier than I thought it would be after going through course material. The actual info on Umbrella/Excess policies was good though and I have way better understanding how they work together.
the tests were too easy. you need a real reader, not a machine. You need real video.
many subjects to chose from.
Very helpful
great course
Did not like the AI reading of the lessons. It was droll and seemed to leave out necessary punctuation that would aid in understanding.
I found that some of the test questions- maybe on 3 out of 20 seemed to be confusing.
The quality of the A.I. audio leaves a little to be desired, At times he/it makes no sense due to laughable failure to pronounce abbreviations. Minor, yes, but annoying over the course of time.
Loved the format.
This material is very helpful.
I liked the way the course material was presented
The questions in the practice tests and the exam are much longer than in other courses I have taken, I believe some could be amended to be shorter without decreasing their complexity or effectiveness.
Great format!
The read it to me audio would not start automatically as it says it would after you select you want it to. Not a big deal, you can still play it manually
Some of the practice questions didn't provide all the info needed to determine the answer. One question said the insured had something like $5m in claimS and asked how much the Umb would pay based on the agg limit... how do i know? you didn't tell me how many claimS were involved. this happened a couple times.
As someone with a PhD in ethics, I found the understanding of ethics to be poor by the course writers. While it is true that there are many definitions of ethics, for instance, this should not lead to the conclusion that ethics is relative, or that it is determined by a group or society. Also, the definition of morality being about personal beliefs, whereas ethics is group-oriented, is false. I would encourage WebCE to consider sources that specifically teach teach business ethics from a realist perspective, as it the only framework sufficient for grounding claims that fraud is wrong in insurance, or what Enron and AIG did is wrong.
the long modules that just reads everything to you can be hard for some to grasp. some people are visual and active learners. I found this course to be complicated i because I cannot learn only by listening and reading. adding charts for matching, maybe some linked videos can help individuals like me who need to be active and engaged in their course for retention.
I've been using your course now for many years and I am always satisfy. As far as I ma concern there in no improvement needed.
Great Coursework!
the course was very informative and provided much needed information.
There were several grammatical, spelling, and punctuation errors throughout the learning material. It oftentimes made me question the content of what I was learning due to the sloppiness of the presentation.
Great learning experience.
Excellent course! Course written materials were well written and easy to understand.
Really appreciate the read it to me audio in certain circumstances. Thank you.
The course was very informative. The history of the insurance industry and regulations was also very interesting and informative. Helps the insurance professional realize that the concept of insurance is much older than one would have thought.
Doesn’t work in all internet browsers
A great reminder of the material I learned during my licensing process, and very easy to digest.
Been using you since my first CE and I’ve been licensed since 2007
Only a PDF of material was available. There were no videos or a read-to-me option. But, the material was relevant and the test covered what was available in the workbook.
Good - I do believe doing all at once and going back in would have been less disruptive for me to aid in a better score - thats on me
Easy use, and very clear explanation.
Great content
never going to select homeowners again goodness gracious
Great commercial lines class. Informative
Would be good to have the charts read to you as well.
was very easy to navigate and the exam was close to the source material.
Me gustó este curso
The instruction was clear and consist
WebCE has always been my favorite go-to for CE credits
Love WebCE for CE credits. Thank you !
More time to complete this course.
Overall a good overview.
Easy to use
I like having the training materials handy for review, but I miss having practice questions.
Have actual insurance rules and regulations and what really happens in the insurance industry. This crap you have in this course, especially commercial lines is absolute garbage and not how business is really done. Nobody cares about theory!
Thank You WEBCE
Great refresher course
Material was challenging but really informative. Will use this format again
It's all good!!!
Practice questions, and some test questions, asked for answers when there was incomplete information to make an informed decision in the body of the question. This was frustrating throughout.
I was able to do what I needed at my pace.
Some questions were poorly worded in practice quizes
This course was too long for the content presented.
Great way to fulfill the CE requirements!
Great Course!
Some of the content was confusing. I had to go back and read over it several times to grasp what was being said. Other than that, it was good.
well done and helpful
videos/illustrations could be useful
An interactive video would be helpful to navigate through the class outline.
Excellent, clear, easy to use
I wish you could provide more course offerings.
I do like some video content to drill down a little more. Easy to read PDF and test questions were easy to follow.
I always find your courses informative and interesting.
there were no trick questions
Would like to see more interactive videos and engagement questions in the course material.
EASY TO OPERATE AND CLEAR COURSE CATALOG
Great training program.
I used WebCE for my license renewal in 2022 and now I am using it again for 2025 renewal. Super easy to navigate and get my credits completed.
I would like to see more videos rather than text.
I noticed repetitive use in questions on the exam of "except". I think there are too many questions that use this for choosing answers. Some situation questions are rather lengthy to get to the point of what the questions is.
Thank you!!
the course was excellent and the questions were not misleading
GREAT COURSE AND LAYOUT.
Best Experience with CE
Does the job! Easy and effective! I always refer people to this site!
This course was very involved and took much longer than it should have given the credits for the course
some of the information is not used in everyday work.
excellent
Learned a great deal from this course. Enjoyed it immensely.
Great explanation\refresher on ethics requirements and training
This was a very in-depth course. I leaned more about umbellas than my 30+ years as an agent! Thank you.
The one thing that I disliked was that there was not enough time scheduled to complete the course. I believe that more than an hour and a half should be given to make sure that we have enough time to truly process and understand the material and apply it on the exam.
100% irrelevant information
I can't listen to audio books or pay attention when someone is talking At me; I almost immediately zone out. I got around this by simply reading the material, but it was just painful. I strongly suggest you break up the material in smaller pieces instead of giant walls of text, maybe add a few videos of some kind (everyone loves cartoons), graphs or interactive graphics
Very efficient
Easy to follow
I selected courses which would allow me to increase my knowledge and understanding of issues that cross my desk every day. The courses I have taken have been excellent.
This is the only website I use for CE courses. Thanks!
Excellent
I enjoyed the humorous optional answers. We all need some levity every now and then, especially when studying relatively dry material.
Too long and too many questions
thank you for providing everyday examples/situations in an easy to understand format
Everything
GREAT COURSE
was clear
I was pleased with everything. This was my second time using your program and I learned a lot.
please less vague questions.
The real life examples really helped me understand. I could read/listen to the objective but putting it context really helped me understand the
Great experience.
Please send in the CE credit to state of Minnesota and email me at [email protected]. Thank you
The content needs to be more interactive - maybe more videos or real life examples would be helpful
The course seemed more about labeling and semantics than actual ethics.
I've utilized the program for previous CE requirements and find the format and class information appropriate and helpful.
This was the driest I've done so far. But perhaps that is what people want from a basic ethics class.
Most of the questions were to long and the wording was difficult to follow. I had to go back and read the lengthy questors multiple times to comprehend.
I got 3 hours of credit and it took me more than 5 hours to go through the entire lesson. I think there was a lot of repatition in the ethics class
Very good introduction to insurance course
Helpful course
very easy to navigate through the material
object to ethics requirement as not worth time or money every 2 years
Very Easy and Relevant
The time to complete the course was about 30 minutes longer than the 3 hours course time listed, even with speeding up the read-it-to-me audio. This was the first time the course content took a significantly longer time than the listed time for the course.
very information and easy to understand by examples that were given.
Some of your questions were ambiguous.
I really wish there was another speed of the audio that's between the 1.00 and .75. The 1.00 is actually pretty fast and the .75 is tooo slow.
Great content that provides me with my continuing education!
Very easy way to learn and further your knowledge in the insurance industry. Alos nice to get a reminder when you dont work with that coverage so often.
The one thing I "disliked" was the content from the State Insurance Commission because it has a lot of typos/grammatical errors and does not seem very professional.
Once again, Great job!
The audio
Great information easy to understand
Too long. Would have preferred broken into modules with credit for each module.
Everything was very Clear, complete & easy to follow & go through. Thank you
The course was not too long.
Some of the questions and the answers are deceiving and a few of the answers where not the best fit for the question being asked. Only seemed to happen on the training portion, not the test.
no complaints
Good overall
Great as always!
This subject matter can be hard to present, but this was done very well!!
This chapter was simple to follow
Great courses.
THANK YOU MIKE
All classes should have audio files that read to me, so I don't have to read silently to myself.
This course's numbering sections seem to be mis labelled for #5 and 6. They appear as 4 & 5
Thanks! All went super well! 96%
Thank you -
Great content and easy to work through.
fairly straightforward and I liked the short video examples throughout the course
The course was more than 3hrs
It was a good course.
Simple to save/exit, return, review and the material was broken down into easily absorbed sections.
Informative classes and very prompt on submitting to state
Good Job!
very informative and easily presented
Some of the examples in the section quizzes didn't provide all the relevant information needed to reach what the exam considered the correct answer.
Grammatical mistakes throughout and the assumption that certain practices in Life and Health insurance are inappropriate for people with Property and Casualty training (or visa versa) made the examples and quiz/test questions unnecessarily complicated.
The course is very easy to navigate and I love that you can go back to the material if you cant finish.
I appreciate the way WEBce handles problems/issues. The resolution is fast and employees are helpful and knowledgeable. The content is understandable and easy to follow.
Very detailed and informative content.
Being able to have the site read to you is nice, but the recording needs a bit of improvement. The computerized reading does not always get sentence pauses and breaks in the correct places, and sometimes words are not pronounced correctly or there is inconsistency of how numbers are read. Also, when searching in the text, it would be nice to have the ability to jump directly to the searched for words/phrases rather than having to search through the document to see where they are highlighted.
It was easy to understand and was a great reminder for me.
Good easy to read stories
I started the course and was concerned that I wouldn't retain enough information, but questions are easy to relate to and answer
very good I like it.
I think the audio is too robotic and it can become monotonous. I enjoyed being able to listen and follow along but a little more personality or pop could make it more engaging. I know the Ethics portion can be a little dry but I enjoyed the real life scenarios and thought it was great and easy to follow besides the voice.
very EZ to use
The pacing of the audio format is sometimes counterproductive. The audio doesn't pause where a commas exist, for example. I use WebeCE almost exclusively because I'm instructed to by my organization.
Thank you for helping me meet my continuing ed credits so easily
This was to much material for the time frame.
It was great.
Thank you!!!!!
Good refresher course
Having previously completed courses through WebCE I knew I would use this for additional CE requirements. I believe this to be the most difficult material in all the courses I have completed. I especially found chapter 7 to need extra examples and clearer language. You may want to look at this to assist others in this specific Umbrella training.
PLEASE MAKE SURE CEU IS FILED WITH NH INSURANCE DEPT IN MY BEHALF Thank You ! Richard Logan Agt.
Good course especially for beginners or those looking to refresh on foundational knowledge. Great content, though some things could have been more clearly explained with a little more detail. Overall great and worth the time!
A few typos but nothing too confusing. Effective learning thanks
It took 3 hours and 45 minutes to complete for 3 hours of CE Credit
As someone with dyslexia i really appreciated that i could have the concepts read out loud and that there were videos included. Might be better if it was not a computer voice and was an actual person speaking to me. It just would have made it that much better.
This is a very convenient and straight forward way to achieve the required CE credits necessary for licensing. I would definitely continue to rely on WEB CE to stay compliant and learn material that is relevant to my career.
The test program was easy to use. Thanks
Loved you guys for YEARS!!!
Had enough time to complete questions, therefore I was not anxious
Being allowed to retake exam as many times as need to pass with a passing grade. Will need to take 5 additional hours for my IA license will utilize this licensing agency.
Best CE Web courses ever!!
It is diffficult to find a proctor. It would be great if we could have you on line proctor some how
The monotone of the read-to-me audio was incredibly boring and put me in a trance
Questions were too lung and you had to read them twice to understand
The grammatical errors and sentence structure are distracting. The content and meaning were conveyed appropriately however, the use of spell check is not enough to quantify the value of the composition of the class. I've used WebCE since 2007 and have not seen this level of grammatical errors. I recommend an evaluation (end user review) prior to release of the course in the future.
These umbrella and excess questions are too confusing. Too much to read and way to repetitive
The course methodology is very educational and easy to comprehend. Thank you!
Great informative course
Some sections were confusing. Maybe include diagrams or charts in addition to the text descriptions of situations.
I thought that the comments regarding insurance industry practice were especially insightful. Thank you.
Really liked that you could listen and read the text. The questions at the end of the chapter, helped prepare me for the exam.
The wording of the questions were incredibly confusing. It took me rereading over and over multiple times on some of them to gain understanding. Some seemed to be opinion based, and some were difficult to gauge what the question was even asking, as though there was missing context. Some questions were very difficult reads.
I have used webce for years. very convenient
More interactives and quizzes would be very helpful. They would break up the long reading sections and give more real world examples of how coverages apply. Competitors that I have used have way more practice quizzes and interactive content.
Word Search Feature
Would recommend it to everyone. Easy to understand.
This was great and very nice course.
Great Course, thank you!
Thank you the read to me audio was so helpful to me.
Nothing, everything is good.
i have already recommend Web CE
Final testing for the most part straight forward without trick questions. thx!!
quality material
your courses are much easier to follow and sets the individual up for success in ethics compliance
Very good course pertinent to the differences of the Umbrella and Excess coverage
Umbrella course needs work. Needs to be more engaging. Terms are very similar and confusing needs to clarify better examples and explanations
Thank you for the course, it was a great refresher on the subject of practicing ethics in the work environment.
I felt this particular course on Ethics contained a large amount of redundancy.
need a discount code
GRATE TRAINING AND I LIKE IT
Way to long. That was a very hard test. Should have been broken into sections
Great system and easy to use.
more time to complete
This course was very challenging to get through. I wish the examples where easier to understand and actual videos included showing examples.
Great program.
videos or power points would be a good enhancement
very informative and concise. I like the voice reading the material.
very informative
Some of the content was likely written by someone with only academic knowledge of insurance sales and claims. There is no agent in their right mind would turn in a claim for double $ the loss that was denied twice - the loss to property was already evaluated in the two prior losses. The very first question in the first section of the course is incorrect. it refers to refraining offers of meals and gifts to employees of the company the answer said clients.....which is incorrect. We cannot offer employees gifts etc like an Underwriter or claims adjuster to influence a sale or outcome of a claim.
Read to me audio did not match up with our time requirement
Make the questions shorter.
Many questions were really poorly written. What did anna tell so and so. I dont know I was not there. Many questions were like that. Do better.
Maybe a small video that summarizes the chapter at the end of each chapter would be amazing. Thank you for the course. It was very helpful. I highly recommend it!
Great content and refreshing.
I use only WebCE and have for many years
Very easy to use. Learned a lot.
Concise and informative.
I have used WEBCE always. I investigate other vendors but always come back. I love the practice questions at the end of the chapters because they give me a chance to test my absorption of the material. KUDOS!
I thought the course was too long and reading the chapters were not very clear-cut. There were lots of instances where I saw the phrase "in other words" that in itself shows that the material could have been simplified. A lot of this information is already complicated. It would be helpful if the course was more simplified.
IT'S A 3 HOUR COURSE THAT TAKES 3 AND A HALF HOURS TO COMPLETE. IT WOULD BE UNETHICAL TO NOT GIVE ME CREDIT FOR ALL 3.5 HOURS INVESTED. THAT IS WITH THE COMPUTER READING TO ME.
The reader was a little slow.
The California addemdum asked agents and brokers not to copy and paste the same text in every question of the fraud reporting form, and then proceeded to copy and paste trice each check point question. Also, the material took me a whole work day to listen to.
Great program!!
Good product!
Excellent, thank you
appreciated the "read to me" feature!
The auto reader lacks sometimes when needing to emphasize certain phrases for clarity and understanding.
Very productive and relaxing way to learn and become recertified.
I liked the interactive and interim quizzes after each topic..
Site was easy to use and supplied great course materials.
Some paragraphs are a little long winded and repetitive.
The content of materials to review was quite long, but probably can't be avoided.
Love that the videos are read aloud. Its easy to understand & follow along & I learn more.
Hard subject
Overall, it was good. It was a bit boring, but I guess that is expected with some things. I didn't notice that you could have it read to you while you read until the very last section.
It was a lot to comprehend, but I learned it and am grateful i have these courses to refresh me .
The questions are too wordy and often confusing.
I always come back and use WebCe
It was was good and seemed up to date. Thank you,
Good Stuff Maynard
I disagreed with some of the practice questions. I feel many of those were too vague.
1>I found spelling errors. 2. Make up your minds...is it 3000 of Business Personal Property or 2500 of Business Personal Property. Check the chapter test. 3 Too much useless info in this course. Like you are trying to get the time in to get it to be a qualified course. I am usually happy with WebCE, but not with this course. Sorry.
Great course.
None further
It should be more interactive in order to hold one's attention.
I did not answer Question #34 as due to an error/typo in the narrative, none of the answers would have been correct.
I WOULD REALLY APPRECIATE AUDIO BOOK COURSE SINCE I LEARN MORE BY LISTENING.
A little sexist.
you make people take a 50 question exam for CE. You all should be ashamed of yourselves
Very easy to complete course on own time by saving and exiting program.
I did not like having to read the Commissioners presentation on Fraud. It was too wordy. The main issue was knowing how and when to report a fraud issue.
I have always gone back to WebCE because of the easy navigation of your products
I would still prefer in-person training for engagement purposes
ABC Retail Store has a workers compensation experience modification of 0.91. As compared with other employers in the same industry, Carpenter's loss experience is The answers to the above question were worded poorly. I suggest rewording them to be less confusing
I did not understand the owned property care, custody or control exclusion. More interactive sections would be good.
A lot of questions were 'wordy' - a little hard to figure out what you were looking for in the answers
AI is not the best speaking voice.
LOVE WebCE
simplicity to navigate through content
Great job!! Thank you all!
:)
You have a typo in your course description. It states, "The course examines various coverage concepts that are unique to umbrella policies, the difference between umbrella and excess coverage, and how to coordinate and umbrella/excess insurance program." It should state, ".....coordinate an umbrella/excess insurance program."
The course is great, the time allotted to complete the course is not!
The test questions are to tricky.
Excellent in every Way, Thank You!
Customer services is excellent and kind and patient and very helpful
Perfect !
I actually learned some things I didn't know and may remember them.
The examples given are helpful.
I appreciate the removal of the monitor over the exam. It helps me to complete, test and move on to the next course.
You are the only CE source that I use for my agency!!
Thank you for providing these CE's to us.
I liked the game like quiz
The exam had several questions that had multiple correct answers or questions that had all wrong answers. It in turn had me fail the exam 6 times. The wording on the questions and answers needs to be fixed.
I like the delivery of the content. The test questions were practical and straightforward.
Great questions for details
Excellent course! Enjoyed it!
Insurance Distribution Systems - outdated information: Nationwide, at least, is not exclusive any more. In Commercial General, the last paragraph of Coverage Triggers makes no sense.
All good. thanks,
No add'l comments currently
I enjoyed the class.
Quality of content - Many examples help to understand the topics
This course was great but it really took me several tries to get in because the verification of me not being a computer was confusing it had 15 different images the first time, then the 2nd time it had about 9, the finial attempt was checking for photos with a fire hydrant and it was the easiest because it just says to click until there are no more but await new pix to load.
This was the first course I have taken on Umbrella Coverage. It was clear and concise. Thank you I learned a lot.
I really enjoyed the content of this course and found it very helpful and easy to navigate.
great course . I learn a lot
thank you for the opportunity to use your services to meet the Ethics requirements for the State of CA.
Course content should be updated occasionally.
makes a difficult and confusing subject easier to understand
overkill and questions don't match material.
the test questions were wordy and became confusing
The fact that I scored 100% speaks outstandingly for the format and successfulness of this training. Very helpful format and excellent training program.
Great course!
All the Ethics Training was agent-broker focused, whereas I am an Independent Adjuster, needing claims based issues (you have had this in the past). Much of this was irrelevant to my job. Your format, training, testing was otherwise okay. Could more more concise. "Designed for: Insurance professionals at any level in their career" is misleading. At least the final Exam was straightforward.
Too long for only 3 credits.
Liked the content
The course provides the key objectives and a focused overview of each coverage topic.
The questions just seemed confusing and more complicated to trick you? It should just be direct.
This course was the most challenging course I have taken. The play on words was made it difficult to understand. The examples were somewhat helpful, but the information was not as clear as I would have liked. This course sections 3 to 5 were a beast and need better clarification with more straight-forward examples and answers.
Change the voices of the readers for better engagement and or attentiveness. It will keep learning less monotone and automated.
I found the audio should go a little slower to allow chances to evaluate. Also, there should be a short phase after each paragraph.
Just a little boring.
Some of the practice questions made assumptions that had not been introduced as fact elsewhere.
That is a lot of hefty reading, would like to see more beaks in the reading with a video or pictures for examples. I think a lot of people learn more visually, including myself. I would like to see more questions asked sooner to make sure you aren't too far along in the reading material before you test your knowledge.
Good course
excellent training
Thank you for the well prepared lesson!
The information is very repetitive and sometimes unclear. When you search for a key word I wish it would follow it unstead of having to search for them.
Videos would better than reading or listening to someone to read the content. I would have rather printed and studied if interactive videos aren't available.
I thought this would be a rather boring, easily read, course. (3 ethics CE's required in my State) It's actually not! thought provoking illustrations, not only for agents, agencies, and insurance companies but for business ethics using real life examples from our current business climate! Thought it was well done and I
I didn’t feel you could completely go thru in 3 hours
The information was very detailed.
Please use another tone for audio as it was too monotone.
The auto-read would be better if read by a human and not CPU generated. It makes it less engaging. Would also like to see more diagrams or illustrations to break up the walls of text, as it's more difficult for non-traditional learners to consume flat content.
Very convenient for a busy agent!
Very Good course - HIGHLY RECOMMENDED to anyone.
The content is way too long.
Many time the read it to me audio quit working.
The "charts" needed to be updated in spots.
This course does not provide enough credit hours to compensate for the actual time to complete it. It should be good for 6 hours instead of 3 hours.
Again, read questions and possible answers VERY carefully!
Used web e for many years
Very Good Course.
I would like to see more videos like the ethics webinar that are interactive and you do not have to take a test at the end.
enjoyed the structure - clear and concise with scenario examples
This course was well-crafted and useful for many other reasons.
Appreciate the information provided for this class. Very helpjul
I felt that the content could have been broken down into smaller sections and the wording could have for each section could have been more to the point.
Thank you. Very user friendly.
Great Class
The course information was adequate; although, in some areas, a little repetitive. Practice questions are always good. The layout is fine. I have taken other courses where the search automatically took you too the highlighted area, which would be beneficial and helpful especially in the case of saving course time.
The coverage for businesses in the home vary by policy per the insurance company and so it makes it hard to know the best answer to these questions.
Has been for over decade but need steep discount for loyalty users…thanks
Some of the questions could be worded better for better understanding. I was marked wrong on a quiz because it was subject to interpretation. A key element was omitted from the question that drove my decision on how I answered.
More time should have been scheduled for the reading portion by my company. 1.5 hours was not enough time.
I really liked that I was able to print the course book before taking exam. Its nice to have paper to read instead of computer screen sometimes. The resource was very helpful when learning the course material. The testing questions were also clear to read and easy to navigate to the next page. I enjoyed that the test questions were separated into 3 different groups instead of all on one page. Made test taking more easy.
Good course.
I needed to take this for CE and I was confused on what Ethics class to take specifically.
I love WebCE but I have to admit, I did not feel like the course prepared me for the exam. I read and studied prior to the exam and still felt like I had no clue on some of the questions. Fortunately, I studied enough to pass but, comparing this course to others, I felt the exam vs course content were not matched as well.
I have used your CE for several years. This time much of the content seemed irrelevant and the course quizes had questions that barely made sense. Thankfully the test questions were much easier than the quiz questions.
The information and detail is very informative, the sample questions are a good pre-test, and the fact that you can pause and come back to do more later is the best feature for sure.
Love IRMI content
Always use WebCE for CE training since I got into the insurance business over 10 years ago!! Recommend to everyone when the subject of CE comes up!!
Ease of use, no time limit and interactive parts.
If its not broke DON'T fix it!
Been using WebCE for years and I still love it!
I've used WebCE for many years now. You re my go to CE Course providers.
I've taken CE courses from other platforms and the material here was much more clear and easier to understand.
More Video and visualization less reading
Excellent improvement of read it to me audio option.
This is one of the best courses i have studied.
I like that the course provides all the relative informaion you need to understand the subject matter but that the exam also understands that we do not need to remember every single thing we read.
Utilize the "Read It To Me" Feature on all of your CE Coursework.
when testing, wish it would take you back to the paragraphs last used
Make each section short and quick and maybe use videos for examples
Great content and easy to use.
The timer seemed to be delayed by about 8 minutes by the time I finished the 3 hour training before I could take the test.
I like how the overview, the summary and the practice questions at the end of every chapter where added, that helped me retain information better.
The audio reading was phenomenal. Kept me on a comfortable pace. Pleasant sounding voice.
I liked the ease of use.
Have always liked the programs on WebCE.
Some of the wording of the questions was very tricky, I had to really think about what the question was asking. More simplistic questions.
Thank You
I appreciate the style and ease of these courses.
Thank you very user friendly
Love WebCE and will use again.
Good Information
simple to navigate
The time given is NOT enough time to listen to the information and take the test.
Some of the questions in the chapter quizzes seemed to have arbitrary answers as though it was assuming more about the example scenario than what was specifically mentioned in the question. The final quiz, however was great and had none of that.
Great course, real user friendly.
WebCE makes it very easy to complete courses--price, timeline and ease of learning. Thank you! 10/10!
It was a great review....The detail was very well done providing a comprehensive review of "what we should of known".
too granular, for a CE course... felt like I was studying the phone book.. In practice, those sorts of specifics would be confirmed via reference - not memory
Scenarios were too long and confusing.
I had a positive experience with The Ethics Principle Course and passed the exam.
This course exam was way too hard, even open-book!
I dislike the long verbiage questions in the test at the end. I wish there was a way to make the chapter tests count for the exam.
THANK YOU
Thank-you
This is a difficult course. I think its worth more than 3 CEU's
Provide resources for further study.
This class should be rated for 8 hours of CE,
contacted the help line and spoke to Will both very professional & very helpful. I wish more businesses had a representative like Will. I give him 5 out of 5 stars
This course was very informative.
You guys do a great job and are the go to for all our staff at our agency. Thanks!
This course was better than the last one I took. The subject matter wasn't as dull.
The course is easy to navigate.
Learn best in a class room setting
this course is very user friendly. I have used it for 10 years now
You always underestimate the time required to complete the reading, seriously need an additional hour and a half at least.
More time
I liked taking course on my own time which is convenient. Thank you!
enjoyed
Good ease of use.
Easy read, liked the read aloud option.
I almost exclusively use this site for my credits! Thank you for making it easy for me!
This course is not self-study. I had to read the book and learn the material on my own. I'm used to answering questions throughout the course prior to taking the exam. I don't like this process of downloading the book and figuring it out on my own. It's not engaging and isn't helpful.
I would have liked a search feature for reviewing a chapter.
The audio really helped me!
the auto read feature is annoying
Love WebCE! Used it before, will use it again!
More than I bargained for this go round, but I LEARNED something new. Kudos!
The questions that are asked are sometimes unclear. The questions should ask things that can be clear that they are referring to property coverage, or liability coverage, etc...
California section has lots of typos
The course is too long
Your site and courses are the best! WebCE is the only company I use for my CE requirements. Thank you!
the course is well laid out and includes thorough education.
Great information and very easy to navigate.
There were a handful of typos (extra words), and some practice questions were almost too convoluted.
I like how WebCE takes care of submitting the completed test results to the Department of Insurance.
Easy to read a nice refresher
I really enjoyed using WebCE! This will be my go to site for my CE needs. Thank you.
Satisfied repeat customer,
LaMonica was very helpful over the phone today. When I ordered my courses last month, it was not explained to me that a couple of the courses were not open book (or at least that is what the format was indicating to me). LaMonica switched out the courses (13 units for 13 units using PDF) for open-book format that I am used to. She handled my case very quickly and was knowledgable of your procedures. Thank you, LaMonica!
The course was a 3 hour course but it took 4 hours so that was a problem for me.
First time using. Very good resource.
My biggest critique would be to not use names like Main insurance brokers or Best insurance companies, it makes me have to re-read the prompt at times because it comes off as a descriptive word not a proper noun regardless if it is capitalized.
Workbook was easy to read to prepare for this test
Have never used any other company. like and enjoy the way Web CE has the courses put together. never an issue with prompt confirmation of results with the DOI
We need more time to read entire course. I was scheduled 1 hr 30 minutes when it took me 3 hours to read.
Ive done many of your courses, use it for CPE purposes (this is the 4th year, so over 8 years) Whomever wrote this should be ashamed. This is absolutely abysmal. I'm extremely experienced and do a lot of this. Whomever wrote this is trying to be clever, thinking catching people out makes them smarter. Get someone else to re write this course, it is appalling compared to your normal standards.
Some of the questions on the practice quizzes had incomplete information, which led to incorrect answers. Some of the answers could have applied to the questions, but the practice scenario did not contain all the relevant information.
this was a very long course but done well. the 'reader' was a bit robotic, but better then me trying to read all of that material.
THANK YOU NICE COURSE.
I would like the training to auto scroll and go to the next page for me. This did not include any videos or interactives so prior question for that did not apply
It took me a lot longer to get through it. I like to take notes especially when there is so much content. I also learn better by having a printed copy
information was informative and in depth on the subject at hand but not real boring subject. questions were good and not real in depth to be too difficult. thank you
I miss not having a pdf, i prefer to read in my easy chair in a soft warm tone light and not stare into the harsh white light of my computer screen,
I would like to see more courses related to adjusting and less related to insurance agencies
Using WebCE is preferred over all vendors. MUCH better than the The Institutes. My company pays for me to go through The Institutes but I will use my own money to obtain CE through WebCE. The Ethics courses through The Institues don't even include the antifraud portion, they expect agents to use the free DOI website (can take over 60 days to report classes). THANK YOU for the user friendly website and clear communication!
Much of the content was irrelevant. Knowing what verbiage is in Microsoft mission statement does not assist me in learning ethics
very easy process to sign up and select courses.
The test contained several typographical mistakes that should be fixed in order to clarify the intent of the questions.
I have 30 years experience in the industry. WebCE is by far the WORST testing system on earth. The questions were ridicules and very difficult. Did not relate to the material presented. The WORST. I would rather sit in a class than do this again. Fire he writers of this test. Horrible.
LIked the practice questions and interactive parts
Thanks! Love WebCE!
Great course - thank you!
as a property causalty agent too much corporte stuff
Video and web location rated a 10
The time allotted to complete is 3.0 hours. Progressive only scheduled me for 1.5 hours to complete (an unrealstic amount of time). If I had followed the read along format, this may have taken me 6-7 hours to complete. The most expedient method is to read over the information without the use of the read-along method provided. Far too time consuming against the 3.0 hours stated for completion at the beginning of the CE (post login).
Excellent course. Easy to follow. Topics were clear and easy to understand.
Very user friendly
I learned some new information that one takes for granted having worked in insurance for a long time.
All of the classes have been great. I thought this was going to be a Commercial Class, as it was listed in the Commercial lines class description. But it was more for Personal Lines, my mistake. But a little confusing on how it was introduced in the Hartford Course Descriptions page. But very informative. Thank you
This has been very informative. Thank you.
LOVE WEB CE FOR MY CONTINUING EDUCATION
Would've enjoyed more practice questions and some more examples to see these ideas put into actions so the concepts stick.
Excellent course, thank you
The presentation of Kant did not display a thorough understanding of his work rendering the criticism flimsy.
I like the fact that the credits are issued right away
read the questions and answers out loud VIA audio as well
It was ethics, I didn't even study and I passed with a 93%. Easy Peasy!
Happy I could go right to the tests in order to complete the course.
Need more inactive content or videos to break up the reading. Also, the Read aloud feature was to monotone.
The course relies heavily on Liability, Auto & Workers Compensation. As Commercial Claims Adjuster, I do not handle these types of claims
The read it to me audio was extremely helpful.
Enjoyed the positive and interactive learning.
I like the shortness of each module and the exams at the end of each chapter.
Over all this was a good source of educational information.
Timing allotted was a little off if I were to have followed the read to me feature. I only had an hour and a half and I took 2 hours.
Interactives are great!!
I HAVE BEEN IN THE INSURANCE INDUSTRY FOR MANY YEARS AND I ALWAYS DUE MY CONTINUING EDUCATION WITH WEBCE
The content could be reduced, simplify the verbiage so that's easily understood. I've been taking CE through WebCE since approximately 2009. Obviously, the writer is good, but this time I had to look up several words for a definition to ensure I was interpreting the information properly. I'm not sure who sets forth the hours it which it can be completed, we are given 1.5 hours and it's simply unachievable. It's been a few years since I used the WebCE platform, thank you for adding the Read-it-to-Me function.
I have used WEBCE for many years and I will continue to use WebCE in the future
The instruction was just a little dry.
The course was good but sometimes momentarily distracting with the AI reading as artificial intelligence sometimes had the emphasis on the wrong consonant changing the meaning from a verb to a noun or vice-versa in the wrong context.
Much more "organized" in how the modules were set up. BIg picture was provided initially, then supporting detail. Other providers courses have had waaaaaay too much detail and not enough conceptual info about the coverages.
I have used WebCe for over 20 years now. Love it.
The narration of the course sometimes skipped words.
I have found WebCE to be very user friendly
great program!
It was awesome to be able to search the chapters during the final exam
Excellent course!
Nothing regarding ethics. I will be looking at IRMI related courses
Excellent content and easy to navigate.
Some of the final test questions did not make sense. Not sure who is writing these questions but they are horribly written and many weren't even written correctly (names used in incorrect places, not enough or proper info given) I highly recommend a review of the final test questions.
satisfied customer
some questions had the same answer twice
The course handbook was very professional and up-to-date. The questions on the test were not intended to confuse, but were written in a thought-provoking but honest way. Thank you! (My first score of 100% on one of these tests thanks to your great course! [No guesswork])
A course that provides you with 3 hours of continuing education, in this format, and with these requirements, can take 6-8 hours to complete. There are other more user-friendly options for your continuing education hours.
Well Done
I really like this course. Its information helped me maintain my license. I will recommend this course.
It would be much easier to follow along if the voice were a person as opposed to a robot
nice :)
Today's study was long and had to wait until the end to do the exam. It is better for me to do take the exam after each section. Everything is fresh and easier to answer.
THE ONE QUESTION THAT WAS SURLY NO CLEAR WAS* The Law of agency describes the relationship between ?????? I could never find this . Some of the descriptions were very confusing.
The content was informative but somewhat dry in presentation. The interactive videos and chart exhibits were helpful in breaking up the walls of text.
Videos at the end of chapters wasn't clear that choices were questions to be answered.
Didnt see any videos or audio but would be good
I like the course
Great Course! Thank you!
The examples of ethical and non ethical behaviors were so good in helping understanding the material
It was resourceful.
The text-to-audio speech is very dull and mechanic. I wish the voice choice was more human. I did not choose to use it for this course.
LOVE WEBCE :)
I like the like webinar you had two years ago
Everything is fine and well explained
easy to use site and courses are relevant to requirements
With the popularity of service centers I would like to see some content on the dilemma of working for an insurer and also being a licensed agent in a service center and where the loyalties lie within both.
It took me double the normal time to complete my CE due to all of the exams and final exam.
The material was excellent in that it was all designed to be informative and straight to the point. No unnecessary verbiage. Thank you.
It was a three hour credit course which took much longer that that to get through the materials .
I wish it was more interactive.
Just having to read through the material is not an effective way for me to learn.
No further comment.
it went well. thank you.
Loved the course.
The timed requirement by the State of Louisiana is absurd.
The examples helped make sense of some of the text. More examples would be most helpful. I like being able to stop and start a course as needed!
A few videos would help people taking the course not get bored from the guy just reading the materials to the people.
Very easy to understand and the website very user friendly
This course was very helpful.
I've used webce since i've obtained my insurance licesnse
hate to take these courses but being necessary, I do learn new information that helps
Very interesting class, thank you!
Questions did not always correlate with the Answers that was given!
Content was redundant
Please get rid of the trick questions. It is insanely annoying to keep picking out what NOT to do.
I enjoyed this course very much. Good refresher.
Thank you for the time allotment (not closing out website) for reading the material. As a deaf agent, the format was perfect for me!
Thank you WebCE
Example given for "soft fraud" is almost identical to the practice question asking hard vs soft, yet the answer turned out to be hard fraud. Suggestion would be to get rid of the idea of hard & soft fraud and just go with fraud. This seems to exist only to have more variety in questions and throw more terms into the program.
You could be a little more creative with the names of the hyothetical actors.
I had been really excited to take the umbrella course but this one was incredibly dry and could have used more examples.
thank you for the easae of use.
Very good course.
The course was very well put together and quite informative, however, I did find it was much longer than expected for three (3) credits.
Always a great experience. I've become a WebCE loyalist! I always come here, first!
Very well organized course with clear objectives and testing questions. Time frame to complete is congruent with the 5 hour CE credit.
Really liked the read it to me audio. The voice inflection/pronunciation in some areas could be improved but overall it was a good experience,
I would like some video sprinkled in.
Very easy to use and time friendly. Thank you
I've been in the business since 1976. This is the best format that I've come across.
Web-CE is the only course I use personally and highly recommend to my staff and colleagues.
Interesting how a 3 hour credit course turns into 5 hours to take.......??? It would take a lot less time to do it live..........
This course and the reading was very time consuming. I would recommend what others are doing for CEs and provide one hour webinars where you listen to the information and then receive a 1 hour continuing education credit. Taking an exam at the end of the course can also be nerve racking for many. Please consider removing the exam, or reducing the reading time.
Well done! I've used other CE providers in the past and I return to WebCE because of the great content and ease of use!
Less is Best? This particular training could have less text. Got overwhelming. Too much. The ability to work at my own pace is imperative. The audio and visual learning is my preferred style. I was pleased this was available. The quizzes and final exam were designed to match what I learned and understood i.e. No 'tricky' questions.
I wish the courses were a little more cost effective or the coupon code offered and sent remains good until nearer license renewal date.
Good course, thanks for being there and helping me obtain my CE requirements
Easy to follow with read along Thank you
ease of use
scenario videos are helpful.
This was one of the most amazing continuing education courses let alone courses in general that i have ever had the privilege of taking. The material was extremely non-biased and provided excellent clarity and information within the first two minutes of the course. Whoever wrote this course and provided the audio should receive a raise for the amount of effort and nonbiased information. I felt engaged, immersed and refreshed because the subject matter was well displayed. Even the Scenarios were actual real-life scenarios further impacting the credibility and accuracy of the program. 10-10 would recommend this course to anyone and everyone in the insurance industry and would also say that people who are not in the insurance industry could also benefit from the material in the first 4 chapters/sections. I'm not saying it should be mandatory, but I am saying everyone should have the Opportunity to enjoy this course.
the time allotted to take it should be longer
the voice for the read it to me audio was very monotone. I stopped using it after the first segment as it was more of a hinderance than help. Might try finding a different AI voice option that isn't so monotone for this feature.
Always a learning experience with IRMI
good job
So logical and easy to use.Honestly.... I can not thank you enough for putting together this series and how "Today's" is the modern set up
Loved being able to do final exam questions after each section and not all at once.
I like the cute names and funny play-on-words provided. It makes me laugh and keeps me engaged.
I found it very worth my while
Thank you for making this course available at my time and convenience, and at an affordable price.
I like the ability to access open book content during quizzes or exams. It's not just about memorizing, but learning how to find the answer and apply it.
I would like to also thank the Customer Service Agent who assisted with call on 10/31/2022 by updating my name on WebCE, super-efficient and friendly. Thank you so much, providing you with a virtual raise and hopefully this helps with future advancement!
The course was very user friendly.
For a renewal the materials were presented as a first examining candidate instead of a review. The presentation was extremely lengthy. The degree of difficulty and the time to consume the material was not described prior to purchasing the courses. The site is also not suited for persons with eyesight and or hearing impaired. The rate of speech for the audio is far too fast to absorb the material and there is not adjustment for the audio speech which does not assist sight and and hearing-impaired persons. The lengthy reading created more sight difficulties and increased my inability to finish the course without strain and average completion time for a renewal candidate; however, the course served the purpose to renew. Thank you.
Awesome course!!
Great program
This course was way too long.
The easiest way to get needed CEs
Thank you! Great program!
readable
Great information presented.
I wish there was more interactive material instead of just paragraphs of material
Some sections were very long. Shorter lessons and more interactivity would have helped me to focus.
ridiculous and a waste of time
thank you!
Thank you for making it easy and affordable to complete my CE requirements!
always great material
Great course, easy read, very clear
I like that i can take the course when i have time
The course final exam was written in a negative manner with questions following an EXCEPT method. It would be nicer to have clear questions without the tricky EXCEPT method.
Very user friendly and great preparation for exams.
I think you do a great job in giving the information needed perhaps a few more pre-test questions.
There is too much repetitive elaboration.
A co-worker suggested WEbCe and I will use this again!
I received my original license from WebCE and have completed all my CE training. Pricing is great and I like the discounts available that are sent via email.
On the intro to commercial lines course the pdf refers to content available on the web course. I did not find said content. So either update the pdf or make live links.
No recommendations
Excellent material and course
I enjoyed this course because it was easy to understand, used real-life situations and the test was not set up to trick you.
Enjoyed it and it was easy to use. Thank you
Information presented is very clear and thorough.
Some of the information within didn't seem clear until read repeatedly. Overall, good course.
You should list out it the course is for P&C only of if it can be used for General credits
Loved it!!
It took much longer than 3 hours to complete!
Easy format. Intuitive. Material was relevant to my day-to-day job.
Thank you , V Herrera Chubb Insurance
loved the option to go straight to the exam
Taking the tests at the end of each section is more helpful than taking the exam at the end. I prefer no exam for the CE credits.
I felt it was too lengthy.
This is my favorite way to get my CE completed. I usually read through the material and like the Course Helper feature.
very clear - learned a lot!
Learned a lot.
Class was informative and perfect to brush up on specifics
I've been in the biz for almost 30 years and there's always a few topics you teach me. Thanks!!
I would like to know what I got wrong so I could see why?
There is sometimes too much material to know and remember which is frustrating
Courses are a little long.
I became a licensed Insurance Agent in 1990 and have worked for the last 20+ years in Personal Lines. This past January I transitioned into Commercial Lines (even though I did years and years ago work as a CL CSR) but as you can see that was many, many years ago. This was a GREAT refresher course of CL and it was informative and the material was so great to "understand". I LOVED IT!!!
Access to the table of contents would be very useful in going back and looking at prior pages you wish to reread. This is a lot in one course. Should be broken into smaller courses.
liked most of the questions and format
I would like to see an option to complete remove the audio portion from the page. It gets in my way.
Not enough time scheduled for reading material
Like a text book. Needs a little more interaction.
Very good!
Thank you the class was great!
A great review of commercial lines. Thank you!
The read to me portion doesn't always use the correct pronunciation of the words. It caused me to loose focus of the material and reread to make sure I understood the information
Clear and simple examples relative to real life experiences.
Institute voice and language options.
Great Course, great content. I learned a lot about Fraud and Ethics.
i have used WEBce for nearly all of my ce each time i renew. this is the first time i did it online and it is super easy and convenient.
The voice of the presenter was very dry & flat. I found myself having to listen twice to retain information.
I think the time in taking this course was longer then 3 hours ? Thank-It was a nice course
Very informative and I absolutely love the audio. Thank you.
The experience of good, the course study was clear and concise. Thank you
Great customer service
It was really easy to Navigate!
The verbiage used was very confusing, and too "formal"
Have used Web Ce in the past. This particular reader was very mono-toned .
Super Presentation of Class. Thank You.
Question 9 had both "b" and "d" with the same answers.
Have taken several ethics courses in the past. This one was way different and in disagreement with past courses. Error in training material was not helpful.
I would recommend this course to future individuals.
The pronunciation of the 18th Century German Philosopher Immanuel Kant is the German way, not "can't." Though "Cahnt" sounds affected it is not the way anybody who is familiar with Kant would say his name, Australians and Brits mostly excepted.
Great way to get the CE's Done
This ethics course made me think that ethics is all up to an individual. I understand that people are different and are more moral on certain things, but to say that cheating on a spouse is ethical if the couples morals say it is makes no sense to me. Next we will be saying murder and rape is ok if the person's morals are that they are ok...ethics are supposed to be universal in certain stances in my opinion, according to law and common sense. I would never have my son take this kind of ethic class because it makes no sense to me!!!
This is my second time going through the CE process for license renewal. I love this platform. It is very user friendly.
The only problem with this course and test is there isn't enough time to complete the whole thing in the amount of time given.
I wish our company scheduled the appropriate amount of time to read the material and take the test.
The narrator spoke too slowly
Some times the reader was hard to listen to because the sentences were broken up incorrectly.
very easy to understand the material
Love your courses!
The guy who di the audio for this course was NOT good - very monotone voice - not much in the way of expressiveness. Put me to sleep. Ended up not using the audio - the audio for the Ethics portion with the lady speaker was great - was hoping she was doing this one as well, but she wasn't!
Content and course study seemed more like a 5 hr course. Seems like it is a bit much for 3 hr credit course
Situation examples were to point and easy to understand.
Highly Recommended to other.
the 2 people in chat helped me put together a bundle for CE-that was SO helpful
This was my first time using your site and I will NEVER use another. Thank you so very much for helping professionals stay licensed and relevent!
I'm going to look for a different provider in the future, because this course was WAY too involved, incredibly time consuming and put way too much emphasis on laws that would NEVER be applicable in the average person's day to day activities. The course was verbose and should be severely edited. It was not user-friendly.
Adam was terrific! Easy to work with & knowledgeable.
I am in commercial lines Insurance and was not thinking I would have as many personal lines questions. Over All it was a good test for me. Thank you,
Option of Video as well as the PDF would be a helpful upgrade
Good Program
I like that it was short, entertaining with story telling and easy to understand so it wasn't boring. The quick quiz at the end of each chapter was not too long and is helpful to identify areas where a little more study or focus should be applied.
Not at this time
The material was very comprehensive yet easy to understand. The examples provided were very good.
The examples that were provided was helpful in my understanding of the material.
Great course, looking to taking my next one.
I like the way you present the information, I will continue to use your services. Thanks!!!
Love that you can go at your own pace, log in and out as necessary
Videos and/or more interactive content would make the course more effective.
easy to order and easy to use
description was somewhat misleading; thought it would be more about commercial policies when a lot was about background and general information. would recommend emphasizing that in the course description
The class took too long. I followed it but was trying to take notes so I would pause it.
Love WebCE. Appreciate you!
great job!
Thank you for continuing to provide a fair amount of topics and a go at your own pace in your own time frame for those of us that are procrastinators, and those seeking something new and different to meet our continuing education learning. I might come to check out other programs, and classes on my own.
THANK YOU .
several answers could have been answered in 2 ways and would be correct
The first question of my exam was asking about Extramarital affairs and that it basically wanted me to agree that its ethical to be ok with such actions. This question is RIDICULOUS and HIGHLY INAPPROPRIATE. It has NOTHING to do with insurance. The very idea that WEBCE includes such an outlandish question that erodes moral fiber is insane. Asking an agent to be "ok" with unethical and immoral actions in an ethics course/exam is beyond ridiculous. This question should be removed, if for no other reason, that it has NOTHING to do with insurance or being a professional of any kind!
I prefer printed learning materials to staring at a computer screen
very well presented
Testing at the end of the course is very problematic.
Some of the material presented is not clear enough to answer the test questions accurately. This is a common theme in your process. I went back and review the course material regarding the question I answered incorrectly and the test question was clearly a bad question overall.
Shorter exams
although at times there were a lot of concepts presented all at once in certain sections, the information was clearly presented; the examples of situations were helpful
I did NOT like the read to me voice; I found him very boring & blah with no personality.
Videos that demonstrate a role playing scenario like on Jeopardy would break things up.
Had to read a PDF; need an instructor to present materials and nuances.
This took much longer than 3 hours to complete, maybe closer to five.
The content is overly wordy & drawn out. Especially when compare to Kaplan. Important info, content could be given in shorter version. At times, it’s difficult to progress thru course in a timely manner.
Course audio was so bland/flat that I turned it off.
I appreciate how well-organized the material is. It's well-written and comprehensive.
love the read to me audio
I thought some of the examples in the reading material were not real clear-cut to show the differences. For example the soft fraud story was actually used in a sample question but was then rated as a hard fraud. I found the examples a little unclear, but the test questions were clear cut
It would be nice to see a Surety section
Very Informative
This was the best, most comprehensive and relevant, Ethics Class I have taken. It took me longer than 3 hours, however :). Thank you. Carol Gregus
You could improve on making it more interesting and interactive with videos and learning activities
Thank you for helping me finish up my CE requirements.
You need to provide more than 12 months.
very good
This course is much longer than 3 hours to complete
The AI reading the course content sounded almost (but not quite) human but was a bit dry and boring to listen to.
thank u
I recommend the ability to retake the quizzes
I felt the pre-test questions were tricky and purposefully confusing, but good job! that helped me take the final test successfully.
the audio is mind-numbing. the questions are often ambiguous and non specific.
This course references the life insurance industry way too much. I'm pretty sure most of your customers are probably on the P&C side of things, so it would be nice if your scenarios were more related to P&C.
comprehensive, informative, and presented in an easy to read and understand format.
Very good course, great educator
The audio was a bit slow
THE AUDIO WAS HELPFUL.
keep working to make more interesting
they should give you answers to the questions you got wrong on the exams
This was a great course to learn the basics of Insurance. I had to re-read some things over again just to clarify but I know I came out learning a lot more about insurance. I feel more confident than what I came in knowing :)
Painless process ! Highly recommend to others who need CE credits!
great class, thanks
I liked the self-paced learning. I found it helpful to save my progress and start again at a later date and time. The flexibility the course offered will encourage me to use and recommend WebCe to others in the future.
I liked the ease of the classes and the chapter tests.
The practice quiz is very helpful
Used read it to me audio for first time. It's fantastic!
Reading it took much longer than 3 hours and if I had listened to the audio, even longer. Just reading, very little diagrams or interaction.
Some of the practice and exam questions were worded ambiguously. Correct answers made assumptions that were not present in the questions.
very easy to use highly recommend
My only concern is that during the "Read it to me" audio, the voice doing the reading did so in a very monotone voice
Best ethics class I have taken . . . it was relevant, interesting and most importantly not a waste of time. I disagree strongly with the information concerning open marriage that is contrary to Biblical Principles . . . Bible is the basis for all ethical behavior and its principles for life cannot be ignored.
I really do not like the exam at the end. If the exam could be broken up, after each chapter, instead of the practice questions, that would be more helpful.
it's great
Liked the ease of use.
The exam questions are focused on the most commonly used factors, issues and terms of the Industry. Great Refresher info.
I think you are the best ones out there.
The content provided is great, however, more visuals, interaction, and a non-computerized voice recording would make this course outstanding.
would prefer more scenarios - videos with other voices to break up the monotony of the reading voice
I thought the course was sufficient for my needs
The only negative was the read-it-to-me audio. It was pretty dry and robotic. Making that more human would make these courses 100% for me.
It was longer than I thought but very educational.
Great course, learned a lot and would recommend, however, think its' content is more than just beginner's level.
Thankful I did well.
Needed more time to complete then was allowed in my schedule.
Easy to understand and laid out in a logical order.
I appreciate that it is self paced reading. That is helpful.
The audio helps me!
I found the ethics material hard to understand at times. Perhaps, because the subject matter is not easy to visualize.
the course was easy to understand and the materials great for printing for future use if needed
thank you for the use of use of this format
If citing Emmanuel Kant, please apply the "Categorical Imperative" accurately in the example(s). Otherwise, leave it out as an incomplete understanding weakens an otherwise well-designed course.
Exceeds expectations
Excellent course.
you had some questions with inconsistent names causing confusion. like talking about aaron for 10 lines of text then the last line of the question mentions George... there is ZERO mention of George... I was super confused and had to re-read the question several more times .. wasting my time .. thank you
Wonderful and helpful course. Keep up the good work(products)!!!!
The only negative comment I have is that the course audio does not pause, or point out bullets within a chapter. It sounds like its just rambling on at times.
In the 4. 3 - Policy Format Part, Eliminating or Reducing Overlapping Coverage Section there is a typo: Similar approaches are taken to coordinate the CGL policy with specific auto, aircraft, and watercraft polices.
I liked the at your own pace, because when I lost attention I could pause and wait until I was ready to digest the information. I think more interactive learning sections would help with that as well.
The speaker's voice is in a dull monotone. To improve listening, his voice inflection should be more pleasant and easy to listen to without falling asleep. Just sayin'
The continued audio button didn't work properly.
USED MANY TIMES TO RENEW
Thank you for the course
The read it to me feature is fantastic, as well as being able to follow at own pace if preferred, sample questions after each section in preparation of the exam are great as well.
Did exactly what it needed to in a user friendly way
This course took longer than expected because of only 3 hours awarded credit.
You could use more examples for the different concepts.
Some of the questions posed during the course, presumes that the student is well versed with certain insurance products, which is not always the case. Therefore, it was occasionally challenging to make a decision based on my limited knowledge. Example, I sell Property/Casualty products (primarily professional liability) and know very little about life insurance, so there were times when I was guessing at the point the course was trying to make.
Some of the questions were non-sensical
I did appreciate the audio, it helped me to focus on the material more than if I were reading it to myself.
I like being able to go through the material at my own reading pace.
On some of the longer sections, it would be nice to have some bullet points or paragraph breaks to separate the information. It can feel a bit overwhelming viewing a large chunk of text on the computer. But that's such a minor suggestion. Overall it was great.
I was not able to access the videos on the PDF supplement. I needed to revert to the online version of the course. you should create a link that we can select in order to find each video.
I did not like taking the practice tests and then taking a big exam at the end.
The read-it-to-me text to audio technology is poor.
I have used WebCE many times to stay compliant and relevant in the insurance world; now, more than ever, online CE that is easy to use and convenient wherever I am is so important.
Please consider making the word "except" all caps in all of your questions. I noticed in both the section quizzes as well as the exam that there was inconsistency. There was also a question about infidelity, which does not apply to insurance of ethical application of insurance practices, so I thought that it was out of place. Thank you!
Well done
Having a video of someone talk about the content instead of the computer generated monotone voice. It was very difficult to listen but was needed as reading it all would have been harder.
make the audio a little faster
Very well put-together course. I especially like the read-it-to-me option. Thank you for including that feature.
very easy to read and accomplish for CE CREDITS. I would recommend everyone this website! no stress at all!!!
Customer service sucked. Rude for a returning custom asking question on the new format. I have gone thru several cycle and was satisfied but it has change and wanted clarification.
Well done! Excellant!
This course was great. Easy to understand.
Too much excess verbiage. Not enough interactive elements.
provided up to date content!
As with most insurance tests, I haven't ever liked questions that are tricky in their wording.
Thanks. Great course.
Some of the questions are sing need to be more clear
I found the course very helpful. Thank you.
Thank you all good! Rod
I'm very satisfied!
good content. Ample topics.
The length was a little long but was ok for what it offered. Easieer to locate and sign up
When the written course material said to go to the website for video content, there was no video content.
THE READER IS A BIT MONOTONED. PERHAPS A READER WITH INFLICTION OF THE VOICE MIGHT MAKE IT EASIER TO STAY ENGAGED
computer generated audio is not very conducive to learning the material
Ethics for $13.95 is a little steep.
I have used web ce for several years , this was the worst as far as exam questions ... seemed like they were from when we used paper and didnt have computers ... happy w your company but this class is outdated
I have another issue with an exam question in Minding the Gaps in Commercial Lines Insurance. Question 34 concerned Boyer Company whose administrative assistant failed to add Jaime as an additional insured on a CGL policy. The question concerned what action is available for Jaime against Boyer. All of the choices are wrong. Although I selected “breach of contract” as the best possible answer, the other answers were patently wrong as is breach of contract. Jaime is not a party to any contract between Boyer and its insurer. She is not a third-party beneficiary either. Jaime can sue Boyer for equitable indemnity and possibly negligence. Those choices were not available as possible answers.
the audio was very clear and easy to understand. I got much of I need to be better at managing my agency. Thank you
Like the ability to download course content to read when I choose. Tests were a bit lengthy.
I encourage a staff member to review this course with the voice service, the cadence was slow. Scheduling a 3 hours for the course, it was finished in 4hrs. This was frustrating. The extra-martial affair question IMO should be removed.
OPEWN NOTE TEST SYSTEM IS VERY COOL
I always enjoy Ethics training as it is always good to refresh my knowledge.
GOOD PROGRAM
Awesome Course
I love the practice tests
The main problem is this course is out of date. No one cares in 2021 what the verdicts were 20 years ago. The litigation verdicts have multiplied significantly since then. There is absolutely no comparison. Also, chapter 7 quiz is WRONG! Last question, there is no aggregate limit on auto claims on a primary layer so the only way the excess carrier would pay $3m is if the verdicts were at least $6m not $5m. Check your facts.
This course is simply not what it used to be.. the questions are all poorly written and the content is poor overall.
I like the audio, It helps me to read along with the time that it takes. I can figure out how long it will take me to complete it.
I really liked the clear-cut examples and also the humor in the course! thank you!
Great format
Loved this thank you . Really helped my and very informative!
I liked the course. It was informative. needs more update examples then Enron.
Did not understand the meaning of a few of the words used
I really learned more than i expected through the chapter link for the questions -GENIOUS! Also wanted to send a Shout Out to Sean - he helped get my account linked to my employer so i could have the test paid for immediately by the employer.
This course was a little long.
The font/colors on the exam were far hard to read.
I find your website cumbersome and not easy to use.
I didn't see how I could easily navigate back out to the table of contents. Maybe you could show that on a side panel for reference throughout the course.
Excellent use of all terms and explanations. Easy to study and prepare for Exam. Great course
less questions for licensed brokers who've maintained their license for over 5 years.
The IRMI based courses are MUCH better than the Ethics course you developed in house. Please contract to IRMI for all course materials.
Very satisfied with your course !
1. Have access to course material 2. Access to question if or explanation of question/answer were judged incorrect.
For the 3 CEs that were given for the course, it was to lengthy.
i believe I should get extra hours credited to me. The required number of hours is 3 and I used the read it to me audio for hour accuracy, I was headed towards 5 hours when I decided to just take the final exam! Please advise!
Questions about ethics are vague and it feels like there were trick questions by using similar words or adjectives - instead of reinforcing accuracy of information. The course materials were repeated too many times. The course was too time consuming.
webinars! Those would be nice
How do I get my CE certificate?
I'm very glad this was a PDF document sit-down-and-read style course, I much prefer this style.
The read along is too slow and I would like to be able to download the content as I am a better reader from paper then the screen and I like to take notes
A great option for CE credits. Especially during COVID.
great use of time
Thank you sincerely!
It flowed well and the questions were related to the material. Way better than an experience I recently had with another provider.
Material too long in my opinion
Question 9 had identical answers on B & D and my audio had two voices about 8 seconds apart which made it unusable, so I had to end up reading everything.
my 3rd year
For the audio, someone should listen to it because there were times where the person reading the info was cut off and the sentence left incomplete.
Very well designed course. I have used in past and will continue and will recommend to others
Nothing to add.
very good material
Appreciate the ease of use and useful content.
excellent course
there is no teaching in these courses - just a book to download and read. no interaction at all. also unhappy with the additional charge to file with the state. you have not charged this in the past and prices are not that competitive if at all.
good class no complaints
Making CE Easy!
good content for exam and education
The course was very good.
It was fine, no additional comments.
no additional comments. thank you.
unknown
Easy to navigate. Will use again
I liked the chapter reference while taking the exam.
good reading material
I felt this course was informative without being too time consuming.
I liked the Audio
Some of the exam questions were poorly written - could use some grammatical review.
Excellent refresher
no addl comments
Effective training material for understanding and applying subject matter
Printable Tests
educational
I keep coming back to you because of how well organized the courses are. I was encouraged to get the free courses one of the carriers offers this year by my employer but I chose WebCe because it's more user friendly than other programs.
Had great flow, easy to find answers on test question I wasn't sure about. Enjoyed audio part to have consistency in going through material.
Relevant
Finding the course without require a license number was challenging.
Process is easy and valuable.
easy & user friendly
I especially liked that the exam questions highlighted the applicable chapter.
The test is not tricky which I appreciate.
Read it to me audio is a great feature
Nothing disliked. All good
No changes
easy to follow and the chapter tests were great
Great resource! Thank you so much!
simplicity
Was fine
Easy to use website, quick updates, no lag, quality content
The audio aspect was good since I wasn't attached to a screen, I could also do other work.
Love the freedom of not having these timed & able to multi task
I have no further recommendations
Nothing
It was easy to navigate through the course and CEU.
Everything ok.
I have found WEBCE easy to use & very informative. I have no recommendations I enjoy using this service and find most effective to obtain my state requirements to hold my state license
I thought the course was very informative, well stated with great examples
It would be more helpful to have this be more state specific
Great content.
Ease of usership
the course was easy to understand and the review questions helped with the exam
No additional comments. Thank you.
I liked the ease of accessing this course and the way it was all laid out made it easy to follow.
Easy to use with clear objectives
another great course
Don’t change anything everything’s good
The course was very detailed.
Some test questions do not have enough information
perfect
It would be easier to follow along with the read it to me feature if it was a "real life/ good quality" reader.
Very good course. Easy to follow. Will use in the future
I like having the audio feature instead of having to read everything myself. The voice could be a little less mechanical.
I enjoyed being able to read the course and not listen to the audio
Very informative.
it was fine
I have no complaints or any suggestions what could be better. I think it is wonderful the way it is.
I found this course to be well-designed, specific, and meaningful.