The AI voice is too monotone to listen too for longer then a few minutes.

I thought some of the wording on the test questions weren't clear enough.

good course

I appreciated having the audio reading of the text as well as the text, I would appreciate having the reader do some "pausing" in the reading. In other words don't just read like a machine. Make it more conversational and less robotic. Still, I appreciate the format.

this open book exam is very helpful

I like that your classes , but online and you don't have to leave your office or home. More case studies or examples to better explains some of the coverages or concepts. I would say that the material isn't easy, but I just had to take my time and try to understand the content.

There seems to be a misssing explanation in the example of both the PAP and the car rental company considering their coverage to be excess.

Some grammatical errors and almost like it was written by AI or not proofread.

Great Course!!

Thank you!

Very good refresher for agents.

Material very easy to understand

just very happy that my CE reqmts have been met, for my license renewal.

Thank you

Glad I have access to a qualifing company

it feels like AI or a vendor offshore is used based on the audio and use of the phrase diminution of value. That is usually referred to as diminished value.

Thank you WebCe for the ease of your system. I love it!

This is a confusing topic, but I thought the WebCE class explained it very well.

Once I read section 2 I had a clearer understanding of section 1. I could have used some the explanations/definitions from Section 2 first.

Questions are not worded well, lacking content and overall just not good.

Even though I scored 100% in the exam, I found that many of the questions on the exam used incorrect grammar which made it difficult to answer the questions as the questions as stated were left ambiguous. Also, much of the questions and course work were completely irrelevant to the learning objective and the exam questions were at times irrelevant and downright silly.

Content of this course covered the topic very compensively. It was amazing to me to see what was included. I learned a lot - as I always do with your courses. Very good!

As usual, an excellent overall experience using Web CE every two years. Some of the questions and answers are amusing as well!

Very good learning experience. thank you.

I think visual will help a bit more the tone of the auto reader tends to blend together with visuals following along i think it may be easier to retain the information.

Could be simplified more. Main answer is pretty much 1. it depends and 2. hard to say. Very murky and somewhat shady area of coverage.

Not Florida specific and the practice quiz/tests were not relevant to the final exam. But, overall an easy one to pass so who am I to complain.

I am really enjoying these CE courses and am learning new things! Thank you!

Thank you

Videos were very helpful when watching & I could follow along as the person read aloud.

Valuble information concerning rental vehicles.

Course was good. Auto insurance is way too complicated for the public to understand.

Felt couple questions were trick questions. ie) one’s own life/safety would be more important concern than insurance language!

The whole course was great. I have been in the insurance business 36 years. Great to update knowledge!

Alot of the questions and answer choices are worded very badly. There is one question on the exam that has a paragraph long explanation before asking a question that wasn't even related to the material.

A few of the test questions were left to interpretation. For example, one of them says choose the "best" course of action for an insured. There wasn't enough information supplied to do so. I answered it correctly, but I think it was by luck.

Good Class

Learn the Lesson

Complicated Legal Jargon - Not strait talk-

The experience was very good

The questions asked in the middle of the reading material were not answered.

The automated voice makes for a difficult class.

Interesting course. thank you

Some explanations are obtuse and I found myself consulting other sources of information for explanations that were more clear.

I think I audio option would be great

I believe that some of the chapters are just too long. It would be nice if they were shortened a bit.

Love the read it to me option but a real voice would be even better. If Sam Heughan isn't available for narrating, I would consider doing it! Also, acronyms are so annoying. It would be nice to have a glossary handy to review.

Just fine as is

You can add videos as examples. Role play videos may help

Thank you

only 2nd time i used webce. great experience thanks.

Video did not completely run

The course was presented in a way that the information was easily retainable and interesting.

Like that it reads along with you More video courses would be good

Practice question #2 for section 3 was HORRIBLY WRITTEN. It makes no sense at all. PLEASE REPLACE THAT PRACTICE QUESTION. It is an embarrassingly and poorly constructed.

I liked that I was able to pause and save my work and start back up on it easily the next day

Your company is terrific. They went above and beyond when I called in to add another course. Thank you!

Highly Recommend!

I appreciate the suggestion to compare different policies for rental coverages!!

The questions that ask your opinion - "what do you think the driver will do?" are very frustrating.

great product

Good course.

This course was complex, and could probably be broken down further...

I felt that the course was to broad, not what my State has. did not know about credit card, or peer to peer.

simple and easy to understand

THIS COURSES ARE VERY GOOD AND INTERESTING

I love webCE!!!!

I felt that the time given for the course was a little insufficient. It took me 1 hour and 45 minutes, not 1 hour and 30 minutes to complete

The computer-generated voice reading the script was BORING. I turned off the audio and just read the material.

Information was very confusing. Tons of acronyms that I couldn't keep straight. At a point I had to stop the read to me audio because it was too much info that I didn't understand all at once. Honestly, surprised I got such a high score. I feel like the questions asked in the exam don't reflect the depth of information in the course, whatsoever.

I love that I can read the material and not have to listen to the audio.

Very user friendly and easy to manage doing CE with my schedule!

This was a good course that went over a lot of important questions & was able to give very honest, helpful answers.

Interesting and necessary information.

I like hearing and reading the content.

Exceeds expectations

Really appreciated that this can be done at our own pace and it saves where you leave off when you get interuptions.

Have an option to save Proctor information so they don't have to enter it all new every time.

An eye opener!

always a good topic to review, thank you

good material.

The information needs to be rewritten. Not sure if you can do that for your courses or not but it's hard for some to understand. It's like it's was written in the 17 or 1800's and it just needs updated for some of us to understand with out having to re-read it 5 and 6 times over.

For me it was hard to comprehend. The questions weren't clear. It was a hard test. Thank you for only 25 questions.

Very good, Thanks

More time scheduled to complete the reading.

Thank You

It was annoying that the volume of the Read-it-to-me audio was reset to maximum with every page. If it has to be set at one default level, I highly recommend 50%. It won't be so low that people wouldn't hear it on, even if they need to turn it up, and it won't be so loud as to damage my hearing.

Great course. Learned a lot of new things

Please update the voice over reading the chapters by using a real person the robotic voice often mispronounces words.

This course was very difficult and the answers are subjective to discernment of material read. Answers do not pop out at you.

The course was good, but I thought some of the exam questions were confusing.

Would like more sample/practice questions

This has to do with my company, they do not schedule enough time to read the material and take the test.

The courses were very interesting.

this course was excellent ! Things I didn't know about the Auto rental agreements ! Clients, as well as myself, useful information the next time I rent a car ! Changed my opinion on whether or not to buy the insurance from the rental companies ! Good information here for any insurance agent !!!

the voice on the course could easily be improved upon, very monotone and computer sounding, difficult to stay awake

VERY GOOD CLASS

Lots of wrong grammar and misspellings

I read along with all the course and most of them don't take the required time. I would like to see the amount of time spent in the lesson.

need a glossary for all the synonyms just to keep up, Also prefer more outlines rather than paragraghs

No comment at this time

The final answer included the choice "Neither Leslie and Dan" The wording on this answer choice needs to be corrected to say "Both Leslie and Dan" or thereabouts. The phrase Neither Leslie and Dan is both incorrect and confusing (although technically, the choice is the correct answer when phrased correctly).

Excellent training course

Exam question 15 does not really have the correct answer option. Since Dan is the spouse and household member, he would also be an insured.

I learned a LOT from this comprehensive study. It will come in very handy for future conversations. Thanks.

One of the answers to one of the questions in the exam was unclear. The question was about the named insured and the named insured's spouse and who "you" is referring to. The answers were a. Neither Brad and Jan (Can't remember if those were the exact names or not) b. Brad c. Jan d. the insurance company. Neither Brad and Jan makes no sense. But "you" in the insurance policy is supposed to refer to both. That needs to be fixed.

very hard test.

It gave the information I needed for when a client asks if they should purchase insurance from the car rental company. We get that question often, and this gave me a better understanding of the coverages and limitations

I have taken several courses in the WebCE portal and this one for some reason was misleading or lacking in clarity for some of the questions and/or answers throughout the quizzes. I would reassess the way they are worded to be more concise so that it is not a "presumed" answer. For instance, are we answering "what is he 'likely' to do?" or "what is 'recommended' that he do?". I didn't feel like keeping track of the multiple instances during this course, however this is the only course that this happened on multiple questions therefore making it more confusing when trying to retain the proper information ethically vs. hypothetically. Other than that, it was informative and I did enjoy getting information that I was not well versed in. Thank you.

The read-along was so monotone, it was distracting.

Excellent course and course outline and course material. Enjoy not having a time restraint.

Some of the questions on the test were not specifically spelled out in course. Very difficult, misleading and confusing...

GREAT COUYRSE

A couple of the questions regarding credit cards did not correspond to the material.