The videos were awesome. I liked the examples the presenter gave and it made things much easier to understand. The text had too much dry policy language and not enough actual examples or analogies like what the video presenter gave.

Several sections were not in sync or aligned to the read aloud option, making them difficult to follow along with during the course. Also, several questions in the practice tests gave conflicting answers both among the test qeustions and the course. The data in the course is inconsistent and I would absolutely not recommend this course to anyone in the future.

Needs to be proof read as some information was missing for the Iowa Regulations part so I had to refer to and read the code

The audio stopped working for the California CGL section of the course.

I disliked the time provided to finish the course, had to take an additional day to be able to complete course and take the exam.

prereqs were much more difficult than the actual test

I liked the chapter exams at the end of each chapter, they were extremely helpful in going over the material just learned. I also liked the key points pieces that were in some chapters that would highlight the specifics

Need more interactive learning material, reading through pages of information can become extremely boring and repetitive. Need to mix in videos, matching quizzes, fill in the blanks, etc etc. To really nail the concepts better. The practice exams are SUPER helpful though.

i thought the man in all of the videos was a little too unprofessional and wondered a bit. He could have been more helpful.

That one question about Elliott suspicion on fraud. The answer should not be he committed fraud since the question and the explanation for the answer is that he is suspected of fraud. Suspicion is not enough warrant an accusation therefore additional investigation is needed.

I was surprised to find that many of the questions in the study materials were the exactly the same (literally word for word) as on the actual examination. I would say the provided study materials were as good as any bar exam prep course I've seen.

this course was very informative and easy to follow. Such a wealth of pertinent information

I truly enjoyed the videos, the instructor was funny and had a great way of explaining more in-depth concepts. Please add more of him in!

There were several grammatical errors throughout the course, the chapter exam questions often did not provide sufficient information to answer the questions accurately. The videos were helpful and more of them would have helped the information stick. Maybe adding in interactive tasks in the chapters would help with memorization. I felt I had to do substansial studying prior to the exam in order to be successful. There is also a lot of uneeded information in the chapters and I felt some items were not explained enough. Adding in way more real life examples to demonstrate the concepts would have been helpful

I feel the course would have been better with some interactive activities.

I feel the course would have been better with some interactive activities.

I found several typos in the course including on the final exam

It felt like there were a decent amount of questions on the actual exam that did not have comparable equivalents in the practice exams. It would also be nice for there to be more practice exam questions, as we were starting to get familiar with the question/ person's names itself, and remembered the answer based off of that vs really understanding the concept/ definition.

It could have been more visually interesting or interactive. It's tough to absorb content when it's presented in such a dry, unappealing fashion. The content, including questions on the test, contained typos or errors that hindered understanding.

There were a few grammatical errors within the content.

Update the percentage complete so that it's tied to the length of time for a given section. It's misleading. A seven minute section gives you the same percentage as a 45 minute section.

There were multiple spelling and grammatical errors throughout the course that need to be addressed.

The worst part, by far, is the verification of identity every 20 minutes. It would be fine if i knew the answers, but like, the phone number associated with the account? It isn't my number, it isn't our company main number. Same with the zip codes and address. Just make it easier to stay logged in. Especially since some lessons are more than 20 minutes long! I won't recommend this platform until that issue is fixed. It is unbearable, and doesn't even protect the account at all!

the read it out loud was not correct on several chapters/sections

At times the audio decouples from the flow of the written material.

The narrator reading the material jumped around causing confusion at times. The reader needs to stay on task of reading it in the same order you are as the student.

The videos were dry and boring, some material was asked about in chapters prior to being learned. The information was sufficient and organized well enough but it was honestly very hard to get through. I did appreciate the key points/takeaways at the beginning and end of each chapter.

The AI audio often added to or did not match the text for the courses, and some mispronunciations were very wrong.

Repeat questions on the exam should be updated

Please fix your grammatical errors in the exam.

Please correct the workers comp videos. The first one read it to me doesn't match what is actually written.

The videos at the end of each section were by far the best part of the course. I felt that the wording was too long and inefficient. The sections went on and on and on, endless scrolling and so much to read that it was very difficult to retain. I learned most of the information from taking practices tests and referencing the wrong answers each time to learn what I got wrong. That was about the most I got out of this. The rest was just hours of time reading and retaining very little information. I made my own study guides as well which have been very helpful.

The voice speeds were either very slow or very fast, need something in between.

The material provided and the quiz help me out a lot

The material provided and the quiz help me out a lot

The material provided and the quiz help me out a lot

I thought it was well organized and appreciated the explanation of incorrect answers.

I think there should be instructor lead course options as the read to me feature can be confusing for students who are new to insurance. I am tenured and found the material overwhelming

The content was simplified for easy comprehension, though the Pre-licence Test is somewhat lengthy.

The content was simplified for easy comprehension, though the Pre-licence Test is somewhat lengthy.

The content was simplified for easy comprehension, though the Pre-licence Test is somewhat lengthy.

The videos in the training seem out of date (or dated) and at times seemed more comical than informative. I liked the read it to me option however the AI voice and speed were at times distracting

This type of vocational training is best delivered with a variety of presentations. Not just hours and hours of facts.

This type of vocational training is best delivered with a variety of presentations. Not just hours and hours of facts.

Some of the course work was extremely lengthy. If possible, it would be helpful to make it a bit more concise. Otherwise, I really enjoyed the videos at the end of the modules!

Some of the questions were worded improperly and some were too repetitive.

i found the curriculum challenging yet course was helpful. Thank you.

Overall, a very good course. Some of the sections are very long and should be explained in layman terms. No other concerns to discuss.

Course was very well done

WebCE was okay but some of the questions were duplicated and the reviews were more information than needed to be given compared to how to test was worded.

some grammatical errors are present, and they talk-to-me narrator was a bit obnoxious, so i opted to read the material myself

I wish the course did more to organize what is important for testing and what isn't. The course has an overwhelming amount of information.

I used the ‘Read to Me’ audio feature, and it works well. However, the transitions from paragraphs to headers are abrupt, and if you’re not watching the screen, it can sound like the content is running together. Would also like to see a more natural voice options available, especially now that AI has progressed so much in recent years.

There should be more interaction. The format is similar to reading a college textbook.

The course was very good

It was good but the course was super long haha

The read it to me audio is too robotic and distracting. This is why I didn't use the option.

The read it to me audio is too robotic and distracting. This is why I didn't use the option.

The read it to me audio is too robotic and distracting. This is why I didn't use the option.

The read it to me audio is too robotic and distracting. This is why I didn't use the option.

The read it to me audio is too robotic and distracting. This is why I didn't use the option.

You need better proofreaders. Multiple instances of easily corrected mistakes. And you need a better AI to translate the material, the mispronunciations were very distracting.

Excellent course. I felt well prepared for the exam, which I passed the first try. Yay!

This is a NY specific course and too often it gave ranges for provisions instead of the NY specific provisions.

There were a handful of spelling or grammatical errors throughout the material. I would've liked to see all subchapters before entering into a section, to better schedule my availability for each section.

There were a handful of spelling or grammatical errors throughout the material. I would've liked to see all subchapters before entering into a section, to better schedule my availability for each section.

I loved the quick videos at the end of the sections, very helpful

This course was clear, informative, and easy to understand.

Thank you for a good course and an opportunity to provide feedback. I noticed some minor grammatical errors. Some of the sentences were a bit hard to follow due to the length/long, leading dependent clauses. Otherwise, this course was great. I was very much entertained by the main guy in the videos.

I really enjoyed the option of taking the practice test. I found it helped me the most.

I really enjoyed the option of taking the practice test. I found it helped me the most.

Great course.

Great course.

Great course, although very long.

I have no foundational knowledge of this topic and no vocabulary. It would have greatly benefitted me to have examples with visuals, a glossary of terms embedded in the paragraphs, videos available, more graphics, and anything interactive- especially the formulas. The lack of background knowledge lead me to google many discrete words, broad terms, and to have language simplified. I took copious notes, review them, studies the flash cards, and reviewed all my practice quiz answers and still do not have a deep understanding of what I studies here for over 100 hours. Adult learners greatly benefit from the same tools kids have with visuals, examples, practice, and interactivity (not just reading it to us).

More examples. At times there was too much information. Example, there was a whole chapter on car parts, but that was not in the exam. The chapter on Crops, I believe was the longest chapter and had too much info that I am not sure would be used.

The course is very broad and extremely long. We should be able to see what questions we got wrong and the correct answers.

This is very dry, there is not enough interactive material to keep people engaged.

There are some typos in the training course.

There are some typos in the training course.

There are some typos in the training course.

THe tone of the audio is horrible, monotone. Make it interesting. I've had such a hard time learning the polices with the material provided.

I believe a review is needed to correct typographical errors.

Would put any one up for this course its great and everyone should have these insights to the insurance world.

It was very interesting and informing, id recommend anyone to take it just for the intensive knowledge. Thank you for everything you have helped me accomplished!

Some prep questions directly conflict with the course material and should be reviewed/revised.

many of the lessons have repetitive content which possible could be condensed as to prevent mental fatigue of the student

The Exams at the end of each section and the practice test really helped.

The Exams at the end of each section and the practice test really helped.

The training had quite a few grammatical errors. However, the course was sufficiently informative! Thanks

The training had quite a few grammatical errors. However, the course was sufficiently informative! Thanks

I like how you can go back over the topics unlimited times before continuing to the final practice exam and how the questions change on the practice questions sections each time you choose to go over them again.

First pre-exam was way too easy in comparison to the course content questions.

It would have been nice to have more time. I found myself having to guess a lot and felt I could not read the questions several times.

It would have been nice to have more time. I found myself having to guess a lot and felt I could not read the questions several times.

The whole system was super easy to do and follow along, the tools were excellent and truly felt prepped by the time it was time to take the test.

The organization of content within each chapter sometimes seemed all over the place. Better formatting of sections within the chapters would be helpful, especially when taking notes on the content.

The videos were super helpful and made remembering concepts fun.

great course!

There needs to be much more interactive parts to each section. Simply reading the course material like an encyclopedia is very difficult for many to retain.

The post video at end of most chapters made it clear to understand the uncertainity

Great course

Videos were helpful would be better if there were more questions after each section.

I have no dislikes, the course was accurate and easy to follow along with

I liked the format provided. It was easy to follow. What I did not like was the AI audio. It should be read by a real person who can use inflection in the voice while narrating the material.

some typos but good.

some typos but good.

some typos but good.

I liked the AI a lot, I found it very effective when asking questions or needing examples. I would appreciate an interactive tour of the dashboard at the start of a course to know all the tools and features available to me. (I didn't know about the study planner at first) I would also appreciate more videos.

Would be nice to know how many practice tests are included in the course and to re-take any questions for additional practice.

Loved the AI Tutor feature

This course work was well presented and very clear - THANK YOU!!

The read along needs to be at a slower pace. The read along is so fast that you have to continually stop it to catch up.

Really enjoyed the audio read-a-long and videos!!!!

This course is riddled with spelling and grammar errors which make the material even harder to grasp. The quality of the video content, while concise is not nuanced enough and there are alot of ums, and uhs. The content was not engaging.

I was able to complete the course material in under 40 hours but was required to review the material for an additional time frame to meet the requirements

I hope I pass my upcoming exam, then I will truly know if this course helped me.

easy to follow

The audio read it to me coupled with the interactive knowledge checks really helped me.

I would just like to see more time giving to complete the course work.

Best content

Best content

I loved everything about the course keep up the good work thank you.

I loved everything about the course keep up the good work thank you.

I loved everything about the course keep up the good work thank you.

The course was extremely helpful in preparing me to pass the exam.

The course was extremely helpful in preparing me to pass the exam.

The course was extremely helpful in preparing me to pass the exam.

The course was extremely helpful in preparing me to pass the exam.

The course was extremely helpful in preparing me to pass the exam.

The course was extremely helpful in preparing me to pass the exam.

The course was extremely helpful in preparing me to pass the exam.

Great course

This is all lines, I truly think that there needs to be an auto adjuster only course. We were given a relatively short time period to learn all of this material. I'm also not sure why we wouldn't be able to review our answer results on the final exam being that it is a practice final and not the actual exam.

More practice questions after or during a chapter would be helpful. Also ensuring that the same question is not asked twice in a section.

SO many typos

SO many typos

SO many typos

More videos instead of just materials to read. the videos provided didn't really add much value

there was double question and still had 30 hours instead of 24 for the CE on the test i liked the videos provided

I liked the read to me feature, but with the longer sections the monotone voice became a bit much and my mind drifted. 20 minutes and below were fine.

I like that I was able to review the practice exam.

I like that I was able to review the practice exam.

The four question quizzes at the end of each section was not enough for me to gauge if i was comprehending the material. I would suggest making them 10 questions.

I would have liked to know the questions I missed after the exam.

So many typos/grammatical errors and missing images/tables.

I enjoyed the course.

I enjoyed the course.

It would be helpful to have study cards with short lists of facts derived from the key points. The chapter key points are too long to memorize.

Some chapter exam questions were incorrectly scored.

It seems like a lot of the material is created or curated through AI. There was a ton of grammatical errors and wonky sentence structures. The highlights and key points did not really convey highlights or key points. I understand AI is being used heavily now, but it felt like this wasn't even proofread. It was easier for me to understand since this is not my first test, but if this was my first test, I think I would have had to pay for additional exam material just so I can understand what is being said at times. I also think there was a lot of unnecessary extra information that is not relevant to the test. For example, one of the least questioned topics is workers comp and other coverages, yet there is a ton of material on these subjects. There should be more focus on the heavier parts of the exam such as homeowners or auto. When it came to the actual practice exam, either I underestimated my knowledge, or this was a super easy test exam. It is 50 questions less than the actual exam, there was almost no questions regarding certain topics such as policy type (HO1 for example), and there was almost no questions on objective standards such as the time to notify cancellation or cost equations for coinsurance. I suppose I cannot know this for sure until I take the actual exam, but hearing how it is one of the most difficult exams, I am not optimistic that this was good study/validation material. Again, this aspect I will know for certain once I take the actual exam. And who knows, maybe the practice exam felt so easy because this was actually a great resource to refresh my knowledge. I would be able to give a better answer after the actual testing since I am unsure how it will directly pertain to the test.

This course was overwhelming due to the format of the materials. The best part of the course was the practice test.

Great course

Great course

I know we cant review the actual questions missed, but giving a category would be helpful! Thanks!

Very great course just extremely lengthy

I got a high score on the practice test. I guess that says it all

There were a number of typos in the study materials.

the man at the end of the lessons in the videos was very informative with visual examples and im a visual learner

I can use this webpage in my phone.

I can use this webpage in my phone.

Some chapters (and exam questions) could be edited for better clarity/understanding.

there should be an option to go back and practice, once you move on to the next part you cant go back and do the test.

great course

great course

great course

great course

great course

Please include more examples in the learning - they are very helpful in relating what you just read to real life examples.

This course was a lot of material and being new to claims very challenging

The ability to create/modify your own practice exams to focus on specific sections in an excellent source of studying and I appreciated that function.

I wish there had been an option for different voices to read the material aloud. Something with more engagement would have been appreciated!!!

Easy to read layout in the guides.

Did not like the time limit on study materials. Because with my current Job I've not had much time to complete the course much less study for the exam. The material expires 5-7-25. I would like to have access to the material so I can study for the exam. Thanks, David Mills 252-315-8407

I think it would be helpful in the test your knowledge portions, if we click the incorrect answer, we get the option to click and get directed to the part of the article to where we can relearn.

You just need to stay on top of State DOL changes. In this instance, even though they were listed in #16 of NY Independent Auto Ins Exam Pre, both the Letters of Character and the $1,000 Bond are NO LONGER REQUIRED BY NEW YORK. Otherwise, the course was very good. Thank you.

Should be able to review the test that were taken after you complete the chapter, and have moved to the next chapter.

I feel it would be better if the answers to incorrectly answered questions also contained the exact correct choice (i.e. "reason" - Choice B) after the explanation is given while reviewing wrong answers.

I feel it would be better if the answers to incorrectly answered questions also contained the exact correct choice (i.e. "reason" - Choice B) after the explanation is given while reviewing wrong answers.

I feel it would be better if the answers to incorrectly answered questions also contained the exact correct choice (i.e. "reason" - Choice B) after the explanation is given while reviewing wrong answers.

i will use web ce again as i have in the past - very easy to use compared to other like websites

i will use web ce again as i have in the past - very easy to use compared to other like websites

Able to revisit the chapter exams as a review source of material.

Able to revisit the chapter exams as a review source of material.

When finished taking the final chapter exam, we should be able to go to all earlier chapter exams and retake them.

I'm not sure if it was just me, but it seemed like the recommended times for the individual chapters were half what it took me.

Liked the videos the most

I loved the guy in the videos, the guy with all the insurance knowledge. He did a great job explaining things in a way that maybe the text hadn't explained it.

It would be nice that as the reader reads the screen scrolls

The final testing platform and submitting the exam was ambiguous and the chat help was useless. I have no proof that I did finish and my score because you cannot take a picture or screenshot. Along with that, the exit button says you are "abandoning test" which is not clear as to if it all finished correctly.

I did notice a few spelling/grammatical errors.

there is an overwhelming amount of information just written out and not explained in a clear way for comprehension. more videos explaining the material or examples of how the coverage / policy is used and images would be helpful. just writing everything out doesn't bode well for solid understanding and comprehension. it's also not organized in a conducive way, a lot of it doesn't make any sense contextually.

easy to use and understand

The material was helpful as it prepared me for the insurance world and learning about handling different claims.

There was some images missing and misspelled words.

This Course was worth every penny spent. This course was invaluable to me passing the licensing exam.

Enjoyed the videos and the interactive questions. More interactive questions and examples of the info provided.

I really enjoyed the Quick Facts at the beginning of each chapter

Often, questions asked were not relevant to the material provided until several lessons later.

Some questions on the quiz were asked preceding the course content. The course content was long! However if you complete the content with the quizzes, you will pass the exam!!

The questions after each section cause the course to be much longer than a classroom course but I feel i learned more doing it this way.

There were numerous inconsistencies in the training. There was incorrect grammar throughout the entire training. I had questions on quizzes that did not have anything to do with that specific module. The videos at the end of some modules seemed jumbled because most of the time they had nothing to do with the module I was working on. I think the coding that provides the "randomness" to the training needs some serious work. It made the entire process very frustrating for all of my colleagues and me. Thank you.

Loved the read it to me, very helpful

I was worried with the amount of information required to go over in such a short period of time. The detail and format of the course was excellent and provided information in bits that could be memorized.

Some of the 5 questions at the end of each section pertained to information that came up on the next section that had not been read/studied so that made it a bit frustrating if you missed the question and then had to retake.

This course did help me pass the AZ state licensing exam however, after taking the exam I feel the course could be updated as there were many questions on the Exam that were not addressed either at all or enough in the pre-licensing exam course for AZ, and I believe the course should be updated per the exam outlines per state.

Maybe multi-section tests to make sure we reinforce parts learned in prior sections. Terrible glossary, should be able to hover over terms to see definition. Wording of course often left things ambiguous, would include more examples in order to help clear up any latent confusion on topics. Overall, the whole layout of the course was confusing. Although I can see you were trying to group topics as best as you could, it often leaves a novice having questions in one section that are only answered after reading another section days later. I would suggest trying to find a better way to categorize the course to make the flow more logical to a person new to the insurance world in its entirety.

I retain content better when I can read it, and none of the videos in the course offer Closed Captions. I think that would be helpful, along with study materials like definition lists and maybe flash cards. I had to make all of my own study content through Quizlet.

I thought your material was thorough. The testing and the material made it easy to learn. My only concern is the NC state exam used some different terminology and had a different focus. Whereas I was achieving 90's on the practice exam, I barely passed the state exam. Seems like a gap in the material.

The practice questions were helpful, thanks.

Awesome course. Information was presented easily and the quizzes and practice exams were beyond helpful.