This alternative format is less attractive than the traditional format and is more confusing to use.

The presentation is robotic. The presentation violates some of the very recommendations for effective communications. Ways to improve: use of multiple voices, use of examples of interactions with clients, good or bad.

Well organized, clear and easy to follow.

the content was especially stereotypical

Some of the material is a little redundant and outdated. It's not wrong. It's just stating the obvious that really is the only comment about improvement I can think of. I really appreciate you having the audio as I am recently visually impaired.

Continually come back to WebCE for my personal CE needs. Thank you!

clear and concise

nothing....all was great !!

The questions on the test were of a similar format as the ones on the quizzes which provided good continuity for the overall learning and testing.

Very happy with it.

Course way too long for just 2 hours CE plus too repetitive in content.

Love the Read it Aloud. That is a game changer for me.

User friendly.

Very easy to navigate the course material and easy to read and understand. The material was great.

The course was excellent and I would highly recommend it to every financial advisor, especially the younger advisors. Older generations still like face to face contact vs. servicing them through mostly technology.

Good content

love the read out load feature and the practice test at the end.

Thank you!

I have used Webce several time for my continuing education several times. I am pleased with the courses.

Seemed to be slanted toward insurance products and/orproducers

NARRATOR SPOKE A LITTLE TOO FAST FOR ME AND SHOULD HAVE BEE A BIT MORE PAUSE BETWEEN SECTIONS

Made to be understood and completed

thank you

The easy to read and study format at WebCE brought me back! Even though I had to pay out of pocket for it myself (the company I joined wanted me to use another CE website, which I thought was Awful! But the company was going to pay for it.)

I've used WebCE before - I like the ease of use and time to complete the course at my own pace... would use WebCE again.

Good information that I can use! thank you!

I find it ridiculous that during these courses the names of persons being used in the examples are not commonly used names in the US. Stop trying to make people appropriate to other cultures, terminology or in this case names specifically.

this was one of the best ethics courses I have taken. It contained many things I have experienced in my career all in one place. It was well written in it was simple with enough context to be effective.

Very dated material

Customer Service Representative - Shayla - was very helpful in helping me sign up today.

i really love the read to me audio it really makes it faster to read and understand. the only concern i have is that the reading tends to be fast at times. But other than that, it's really helpful thank you

The audio reading is the best and material relevant

Too much redundancy, too simplistic , and really over reaching education when attempting to choreograph an FA's body and speech language. I found this offensive and inauthentic.

My firm, Equitable Advisors, SHOULD be paying for this CE, but they're too cheap.

Thank you.

This course was very well developed and easy to use.

Great product

Try not to give ambiguous answers that are correct but not the right answer.

Thanks! This is probably the 5th CE course I've done with WebCE

EXCELLENT MATEIAL

The Course was outstanding. Thank you.

I learned a lot.

More pre last exame questions to review

I have used WebCE for many years

I got actual value from this CE product. I know there is a lot of jadedness towards CE in the industry, but this was legitimately worth my time.

All was well, no issues...

Understanding the requirements for the proxmy prevented me from completing the continuing ed requirements earlier

I've used this site before and came back to it.

the course was to the point and met the basic needs to complete the test !

Easy to use. Great experience

Good basic information for working in the Senior Market

i AM PRESENTLY SURPRISED - THIS WAS NOT DIFFICULT OR TOO RIGOROUS. i LOVE IT BETTER THAN THE OTHER COMPANY i HAVE USED FOR YEARS.

Thank you

Hard to find my courses I had ordered.

I have used you for 15 years i think i am used to learning modules i have a bs industrial mgmt from Ga Tech ans bs computer science from Weber State univ so i am used to learning programs

I have used you for 15 years i think i am used to learning modules i have a bs industrial mgmt from Ga Tech ans bs computer science from Weber State univ so i am used to learning programs

Always have anxiety taking test! Always a challenge. But you made it user friendly

Question 4 on the test described a baby boomer and their friends financial concerns during their future retirement. The two potentially correct answers included seniors running out of money or working during retirement. What is stupid is that we don't know the subset of these friends and either of those answers is very likely. I believe this may have been the one question I answered incorrectly. My recommendation: Either give additional information to base the friendship base or rewrite it completely.

Great work! Keep it up, I will be back!

Excellent

i HAVE USED webce MANY TIMES for RENEWAL. As a 79 years old, your words are easy to read & understand. THANK YOU!!!

This course spent too much time on the financial advisor aspect, and not enough time on the health and life insurance aspect.

Very good information, easy to understand

Thanks ! and keep up the great work.

Very informative and educational. I learned alot and enjoyed it.

Possibly easier way to monitor exam. It was not easy for me to find a 3rd party monitor, so would be helpful if you could offer an online monitor if possible.

While the reading material and examples were excellent, I was surprised that some key vocabulary words were not on the exam. The exam questions were more generic in nature. A combination of the two would have been more fair in my opinion. :>)

completed

Good content in a user friendly format.

This course was So So good. It was very well laid out and detailed in some fascinating areas that all financial professionals should be aware of, study, and certainly practice. With the increase in the senior population percents, now is the time to have a good grasp on this topic.

Keep in touch with me on occasion

The course is fine. Its logging in and choosing the courses that takes time because when you pick one course it takes you out of the system and now you have to log back in then pick another course and again it would take me out again and again.

client since 2018

I recognize that classes have to be tailored to a wider audience, but I wish there were a way to get more in-depth ethics classes for my requirements. I don't think I got a chance to learn very much, since the class was 95% surface level material.

I LOVE when I can choose a package! Every 24-hour package I chose stated I had done at least one class, so I had to do an alacart selection of courses.

Some voiced words mispronounced or not emphasized -- like a heading. But overall very good. Thank you.

I appreciate the clarity of the information of the course!

Nothing to add nothing to take away. I'm a senior myself and understanding the language means a lot to me.

I like that during study process that you can replay the video to better absorb the information and read along

All good.

I have used your products since 2015. Very easy to use and understand.

I enjoyed the class and liked the read to me feature.

good course

I generally dislike interactive features and prefer good material clearly presented in written form with a good breakdown. This course did a wonderful job of presenting the text and I appreciate that a lot.

A few of the sections were too long and the points could have been shared in a shorter time frame.

I always use WebCe and have since I received my license. Great courses.

Web CE had a better offering of courses. I was able to find courses that were much more pertinent to my areas of insurance expertise and practice.

I like Read-it-to-me-Audio.

Titles, subtitles, summaries, content was thorough.

This course is very informative.

My experience with using WebCE is now and has been in the future excellent.

better than expected. thank you.

The content is very common sense for advisors who have been in the industry for any time. I could have passed the exam without sitting through the 3 hours - Every year it is the same content because there isn't really any changes. I know the regulators require it but maybe that will will change soon.

I was amazed at the quality of information provided and the ease of use. I would HIGHLY recommend this site!

some test question foils were a bit distracting and unrelated

The quiz after each section was very helpful

I'd limit the word "ingratiate" when describing the benefits of a certain behavior to improve a relationship with an elder client. Otherwise the content was quite good.

The reading voice was excellent.

Final two Modules were too long

Way easier to find what I needed to renew my state license compared to some other CE. Thank you!

Excellent overall! Many exam questions made me think as there could be more than one correct answer so which IS correct??

WebCE continues to exceed my expectations through my learning objectives.

thank you

I have used Web CE since I started in the Industry 14 years ago and always come back for my CE's. Excellent program.

This specific course could use more content to cover a full 3 hours. Most courses take me longer to complete than the stated times but this one seems pretty short for 3 hours

Interesting topic.

Excellent course with great content!!

Thank you

Very useful information

i have been very pleased with WEBCE in the years that I have worked with you.

This course gave scenario questions yet it wasnt all related to the facts or material provided

I have used WEBCE for years and find the content good and the ability to go through the material easier on this ebsite.

I've been returning since 2012! Thank you!

Audio cut out halfway through one of the sections but resumed with the next section.

Great material.

Good course offering from WebCE due to the extremely relevant nature of the course content.

Very Good!

Course information seemed very drawn out and easy to lose interest. Perhaps more concise representation of information or examples.

On point and informative

Great customer service rep who helped me get the course chosen and downloaded for me !

Thank you. This was a thorough approach and kept my interest.

While the course covered some ethical issues, it was more like a how to sell to seniors course. The course could have been shorter and 12 more on ethical issues but it obviously is a good primer for people knew in the business.

Once again actual examples.

It was a bit longer than I thought it was going to be. That is the only complaint I have regarding the training.

The courses that allow you to read the material at your speed and not wait for the audio are better for me. I am not an auditory learner and I read and comprehend faster than listening to an audio. I'm grateful that I could turn the audio off in this course.

Thank you once again.

ineritia question on rev. needs work

Good re-focus on the material

No calculator.

I loved the post card i put it on the fridge and it was there when I needed it instead of looking through emails.

The read-it-to-me audio is good. It would be better if the words also get highlighted.

the course was very informative and useful.

When I was in the last 5 questions of the test, I had to keep refreshing the screen, as questions from other parts of the test kept popping up on the screen.

excellent course, very well put together.

I enjoyed talking to the people from your company by phone. They reviewed my previous classes and let me know which courses would count for CE. They were great!! This particular class was good, the only thing I would update would be the statistics which often cited 2020. Thanks,

I am able to blow through the reading material and made a 100% on the exam. This information you provide is meaningless.

very well done

Great course as usual. This writer is passionate about the subject. Thanks!!

ease in understanding content

The content is concise and easy to read. Thank you!

been using this platform for years. It never lets me down.

easy to follow, answer the questions and take the exam

Thank you for providing this course material so I could easily understand it.

Very nice package to offer for CE requirements!!

I always use Web CE

too many ambiguous questions and answers

I noticed a couple of places in the course where I thought there were mistakes. I did not make note of the areas, but perhaps a proof reading of the course can find them.

Outstanding content and ease of use.

A few questions seemed to have two answers that would be correct.

Good course.

Like the read it to me option, very helpful for a working professional.

Easy to follow material and outline. Liked the quiz questions after every section to help with test prep.

It was interesting and engaging, readable, and intelligently completed. Unlike many CE courses that are poorly written, outdated, and sloppy.

More videos and someone recorded for the audio portion.

All was GOOD!!

I didn't like how the course percentage of advancement was uneven in time that percent took, and information. The course percent should correlate with time of the section.

more video and audio

I love the feature of being able to have it read out loud to me. The software I've used in the past didn't have that ability and it was less effective for me.

The test asked more common sense questions than questions someone would actually have had to read the material or at least review the text to answer. I guess I can't complain about an easy test, but you're missing an opportunity to reinforce important points by having to go back and reread sections to double check answers.

Really enjoyed this course and found it's information up-to-date.

I have taken the WebCE Courses for years and always been very satisfied.

excelent job

Very easy to use and clearly presented the necessary information.

Very good content and very easy to use.

I may not agree with some of the answers accepted as correct

Would prefer somebody with more voice inflection etc. reading the audio.

Thank you.

always enjoy your service. Thank you!

Very well put together & easy to follow

I have relied on WEBCE for my Continuing Education Classes for many Years and find the Format & Delivery very Helpful.

This course was presented with clarity and was very informative.

Good course. Thanks

EXAMS ARE TOO EASY!

good info

I liked the read it to me function, and the download of materials.

I enjoyed these classes better when they had scenarios....

Excellent learning experience! Thank you!!

Great content and very educational.

Thanks!

Like that it comes with audio.

Great!!

I like the fact that my results are forwarded to Siricon

I always recommend Webce to my peers.

very instructive

I use WebCE because the courses contain good content, are easy to navigate and use, and have a current look and feel.

The course is badly in need of updating... For Example, the youngest Boomers are turning 60 in 2024 while many older GenXers are entering retirement planning. Also, assumptions such as increasing lifespans need to be re-visited.

Great exam and continuing education

Timely, straightforward and helpful.

I have recommended WEBCE to friends and associates.

For people averse to computer technology, like me, your help support is TOPS. I forgot her name but she is just very professional and up to her task.

Content was informative and up to date and the presentation flow was great

I always use Webce for my CE's

Excellent material. State requirements of being "in the course" for an equivalent number of credit hours is frustrating. The material covered in this course does not take 3 hours even with the exam. The referenced topic material should be better aligned with the amount of time it takes one to read the material and take practiced exam at an average pace, even if fewer hours of credit are applied.

Thank you, excellent informative course.

Course geared to investment advisors, not so much for Senior Health Insurance Sales

I've been doing my continuing education through WebCE for the last two decades. I'm glad that you've begun showing me the exam questions that I did not get correct. This helps me to get the most out of my courses. Thank you.

I am satisfied; good job

Excellent and very thorough content.

Great course. Very professional. Very educational

Thank you!

Glad to have completed the course - thanks - JB

Good course

Very educational! Very professional! Very easy to understand!

Great Material

Great Course

Not sure exactly when I started, but it seems like more than 4 hours. I did learn some things that will be effective in my practice.

This course was mostly for Financial Advisors. I would like to see more info for insurance agents working with Seniors.

Some of the exam questions were not worded so that they could be answered by reading the material

I really like the go at your pace study course, because I tense up with exams and need extra time to go over my notes before taking an exam. Thank you for the flexability.

I appreciate the ease of use of your product.

The mini exam after each subject matter helped.

Found the exam to be somewhat disconnected from the study. Mayne a little on the hard side. Maybe it had something to do with what I sell, but to get the courses in the packet that pertain to what I sell, this was my only Ethics choice. Like WebCE and will continue to use. Maybe It was good and made me think!!!

i love that its self paced so i don't feel pressure to rush

Some of the modules in Chapter 4 are very lengthy and should maybe be broken into separate components.

More video lesson - information takes to long to read, more bullet points ans summaries, questions and answers about the topics to learn

well presented and applicable to understanding the senior market and their needs and the ethics of being a responsible agent with them.

I loved how the course had the option to read the material to me. This allowed me to use multiple senses to really learn from the material.

I like how it is organized for the most part, in that most sections are broken down into bite-sized segments that I could read and comprehend without getting fatigued. There were a few sections that were long, and I found myself having more difficulty getting through them because of it. This might be more of a commentary on our dropping levels of focus and attention, but it would help to break up some of the larger segments even if it means having more segments in total.

I found the process of signing up for the classes quite cumbersome because it was not clear which ones I had already taken. I called and someone helped me through this, but it would be good to make this easier to do online. Thank you!

Test questions and test options (a, b, c, d) are framed in the "negative" when using words like, "not" or "except," and do not necessarily track the intent (or alleged intent) of the questions choices. A guess:. Likely, because the "necgative" tenant is not matched up with the original version of test-makers' draft.

A lot of good reminders.

I enjoy using you folks and have for many years. I would like it to be a longer course. Fundamentally very sound and rewarding.

I have been using your services for many years and am always impressed. I feel like I'm learning from these courses as opposed to courses just to see if you can answer questions without much substance to learning

Keep up the good work !

Great Information...

It felt Basic to me. But that is Okay. Sometimes back to basics is just what you need. Thank you

Would like to provide this training to new staff (21 yr old) not yet licensed, so not for CE credit but for great content

Material was presented in an easy to follow format. Great job!

Really appreciated the up-to-date stats and sources. Hate taking CE that is 10 years old in info. Old info contradicts the whole competence part of our licenses and certifications. Thanks again!

Some stereotyping and generalizations when describing certain generations.

I had a little difficult finding the specific CE courses for the CFP certification.

Audible is GREAT!

Continual updating of industry rules and regulations are helpful.

did not like . - audio - & did not know how to turn it off so lowered volume. course content otherwise good.

great course

The read-it-to-me audio should be done by a real person with inflection in their voice. The computer generated voice was dull and boring.

I have used WEBCE since 2014 very please with the content and how the material kept my interest glued to the process

Thanks!

I really like the read it to me audio that was great and I could replay sections as needed

I wish the sidebar outline of the course would automatically follow the progression of the material as I move through it.

I found the material to be intriguing, challenging and resourceful

I'm thankful for WebCE. Easy to use and convenient.

Liked: (a) Gaining more knowledge on how I can better serve our senior population. (b) Information provided in this course What else .....: Continue offering more courses on understanding and being able to help Seniors. Continue offering the courses that will keep us up to date with the people we serve and the knowledge we impart to them.

Thanks. One test down, 4 more to go!

Include Spanish version for all courses.

I like having the ability to have course content available via pdf download.

Great course and very important material

i like the audio and written lessons. i love only 10 questions. thanks

I liked that the information on elder care was current and up to date.

best course

good course

the course seemed too long, wordy and repetitive. Without a thoughtful definitive outline, it is easy to miss the detailed significance that helps you remember the positive and negative definitions.

Great course especially for the younger financial planners, health insurance agents and those beginning the process of relating to the aging market.....

Succinct.

Thanks for asking: I would gamify it make it a little more interactive. This was very boring (great content just presented boring) Or do it on a power point slides as an option so that it can be used to teach other professionals as a presentation if I wanted (for an additional fee of course). And Where is the certificate located after passing the test? Tell me when I finish, don't make me go look for it?