The oral explanation of each chapter was vey clear and specific.

This particular training doesn't have auto play.

AI voice is irritating and wish it would be a human voice.

You should use more voices in presenting the information

I prefer pdf over video

it should just play through rather than hitting next. also, a survey should not be required before taking the test...give me a break

course is to long for someone who has been a CFP over 30 years

you should allow an option to increase the playback speed

This is too long and arduous with excessive repetition. Honestly, it feels like box-checking from the CFP Board and/or an effort to sell more materials. Please consider making the exercise more concise, interactive with actual case studies and/or breaking it into chapters as two hours of this format is painful, with limited benefit.

wish it could move along a little faster. the voice just reiterates the written

A real human voice with more of an expression would be helpful in listening to this content. A robotic voice was not helpful especially, since it was required to listen to each slide rather than reading all the details.

Computer voice over was hard to listen to after a while.

there should be closed captions for those with hearing issues

I gave this course two POOR ratings in the questions above. Both ratings reflect my frustration with the pacing. If CFP Board wants to restrict the ability to advance the material, then I may find another way to meet this requirement. I prefer to read the material and advance at my own pace. Without the option to speed up the audio, I was less engaged with the material, because I was frustrated and distracted by the course setup and that I could not advance at my own pace. I recommend that WebCE report to CFP Board how long I spent on each slide without the time restriction in place. In that situation, CFP Board has an idea of how diligent I may have been to the course. This would be helpful for them to know how well paced the material is and whether people are engaged. At the very least, setup a minimum amount of time to that I must watch a slide that is not tied to the audio or allow me to speed up the audio. Thank you!

The fact that anyone taking this exam is treated like a child and forced to listen and watch an incredibly slow slide and not given the adult choice to be able to actually just read through the material at their own pace is absolutely ridiculous. I could read through the transcript in a tenth of the time it took to wait for the slides to play and i am incredibly offended at the complete disrespect of my time.

I'm a fast reader so I appreciated the ability to fast forward the slides.

The voice prompts were too slow

I'm not a child, I don't need someone to read slides to me! How about an auto run option!!

Like webce products-for some reason I had no sound but that may have been tech on my part. Not sure. But never had this problem before. With sound all the way up it was muffled.

The course was way too long. Went very slow.

so long and dry

I wish this course was organized like all of CFP content courses. I enjoy the ability to go back to slides and read or listen at my own pace. I found the pop up window for this particular course to be small. I struggled to read some of the charts due to inability to have the screen be full size.

The AI voice is kind of droning.. But the content was thorough

i felt the last 2 learning objectives, though important, were too long

Credit for this course should be more than 2 hours. It takes a long time to go through the preparation materials.

It would be helpful to have a few interactive quizzes in the course

This is a CFP specific critique. there is maximum 30 minutes of material extended to take 3+ hours. I appreciate the need for this for newer CFP's but when you are 30 years into this it is cruel agonizing punishment to sit through this. A line needs to exist above which a tenured CFP should have an exam option first. if said CFP fails exam 2 or 3 times then require the full course.

I found this course content enlightening and affirming. Coming from a professional/corporate background instead of an academic background with affiliated designations (CLU and ChFC) I noted potential application of major concepts that are referenced but not always explained in the depth that this course provided. I thank you!

Too Long took forever

it would be nice if you could listen to it at a faster pace like 1.5.

I had to redo a few sections and the guys voice is a little boring but overall it got the job done for my ethics course

Taken many Web Ce courses. This one was not the best. Someone reading in a monotone and repeating endlessly is distracting. The text often did not keep up with the voice.

I would have liked it better if I could have read through it without having to listen to someone read it to me.

Voice was a little boring. Otherwise good.

Would rather be able to just read content and not do videos.

I didn't like that the course material was read to me and there was no option to listen at a faster rate. I don't need that much time per slide to absorb the information.

When I completed the course there was no clear button to hit to launch the survey. The only button was an EXIT but and when i clicked on that button I was kicked out of the program. When I re-entered the program through WebCE, it showed I had 0 progress. I had to call WebCE to get the situation rectified.

Didn't love the AI voice (very monotonous, inflections often poorly timed or somewhat confusing).

had to wait thru all the verbal play back which took very long and was frustrating

The course took nearly three hours to complete for two credit hours.

Prefer learning through case study/videos followed by short reference to materials. 2 hours of having someone read the slides is not nearly as helpful.

THE WHITE TOOL BAR AT BOTTOM WAS VERY HARD TO SEE.

would prefer to read myself than have to listen to a video

This course was painful. The content was extremely dry and the AI voiceover was slow and boring. I was very disappointed that I couldn't read the material at my own pace and then take the test. I found it very difficult to stay engaged with the material.

It was long AND THEY TALKED SLOW. IT WOULD BE NICE to be able to increase the talking speed.

After I listened to the entire presentation, this survey failed to unlock.

It felt like a death by PowerPoint where someone reads the slides word for word. It would have been easier if there were video examples used rather than listening to someone read the slides for 2 hours.

Had to repeat the second half of the learning objectives because at some point it did not save my progress and I could not access the exam.

This was a very good and informative lesson. Kept it concise and I understand the material as it was intended to be taught

We ought to be able to read slides and not have it read to us and have to wait to push next.

The automated voice grew wearisome after the first hour.

Helpful. I am more interested in compliance topics.

The AI spoken presentation made it annoying to listen and detracted from the content provided.

This course didn't allow you to move through the material quickly. The 2 hours took several because of the timed slides. I can read faster. I get the video portions or inaction but when reading the info, I want to be able to move through it at my pace.

Biggest dislike was the delay from when the slide was over to when the next button was activated to click. It was just a second or two, but it was annoying to be done listening to the slide and not be able to move forward.

I could not STAND the voice over for the slides. He sounded very computer-generated sounding with inflection often in the wrong place. I also didn't realize I was taking a course that had the content spoken to me.... I read faster, and would've preferred that option.

Software bugs in this course need to be fixed. Course ran longer than two hours.

i mean having an AI voice read to me for two hours during which time I have to manually advance at the end of each section, and I had to do the whole thing twice because it somehow logged me out and never gave me credit for having completed it wasn't the most satisfying academic experience.

the bot narrator needs better continuity to follow sentence structure

I did not like the automated voice. It was difficult for me to retain the information from such monotony. In this case, reading the transcript was better in my opinion

Would be nice to be able to adjust rate of playback (i.e. faster or slower).

I enjoyed the class but HATED that I couldn't speed up the talking. It was so slow listening to real time that it was easy to get distracted. I would have learned better if I could have sped it up to 1.5 speed.

The program was excellent all be it a little long and I would have liked some written information to go along with the presentation

The AI reading was a little off at times with the pauses being a little misleading in how the information was being presented. Also would have been nice to be able to actually answer the knowledge check questions in the presentation. Overall great course!

I didn't like the narration. I would rather read and move forward.

It would be very helpful if the program would continue playing without having to push a button after each slide. That is very inconvenient.

The trainee could save a lot of time if there wasn't such a delay between the end of the dictation and the next button activating.

Allow 1.5x speed or autoplay, it's so much clicking and slow.

I hate AI voiceover. It sounds terrible words are not pronounced correctly and inflection is put in the wrong place. If there are going to be questions in the course, let us answer them. Don't have them answered by the course. To improve use an actual voiceover artist to do the voice and make it interactive so we have to actually answer the questions. It would also be nice if we could go to the next slide after reading the slide. I can read it a lot faster than the voiceover can speak it.

add additional in course question during each section

I would prefer a course that was not being read to me. I don't need to sit and listen to the information that I could study on my own.

The ONLY complaint I have is that I prefer to read the material, rather than have it all dictated. That being said, the material was very good, and pertinent. This is just a personal preference.

Knowledge checks could have been more impactful by being interactive and actually having participant answer. Explanations were often too long and just mirrored the written content. Shorten the audio and allow participants to learn through reading for portions of it and better control speed by which the course can be completed.

Website easy to navigate

This is a required course. Required not able for recommendation as it is not optional...

if allowed the instructions should allow the exam to be taken without going through the material.

CFP Board needs to make the course more efficient and it should be a read through at your own pace.

Very dry material

Move slides could have be combined.

increased speed to 1.25 would be nice

The AI voice reading the text distracted from the content. I prefer to be able to read at my own pace rather than having to wait for the audio to finish before I can click to the next screen.

I would prefer no audio, I read fast, it takes more time I need to listening when the result is the same,

1.5X has to be made available to speed up the learning process.

Good material; however, the audio was very choppy. When I exited out of the materials, it sent me back to the beginning of the course. Will from your customer support team was very helpful to where I can take this survey without having to go through the course again.

Other CE platforms have been a bit more user friendly and interactive.

The content was well organized and easy to follow.

It would be great if we could speed up the audio to match reading time. The audio moved to slowly and interfered with my reading

I'd like to be able to bring up the learning lesson plan window alongside the resources mentioned. If I click away from the window, it pauses. I understand not letting people view it while taking the exam, but I'd like some way to be able to multi-task - that's part of my learning style.

please offer a speed up option; like 1.25x or 1.5x

Could be shortened.

It is easy to lose one's progress and have to redo sections if the program is halted for whatever reason.

The course was good, it's a very tactical section of the CFP materials. I think adding in a few more examples, true/false questions, or multi choice questions would add value to the materials.

Allow to speed up the audio timing (1.5x) or just permit reading the transcripts rather then having to listen to the whole video.

To Many words Repatious to long

I did have to redo several slides changing from my cell to my laptop. It seemed to miss that I had done them so I watched them over again.

It may have been a browser issue, but I watched the course without exiting, then exited and lost my progress somehow. While WEBCE restored it, it was concerning.

dull and robotic from the CFP group... as much as they charge all of us for registration, they could make a case study and more interactive than being read to for two hours... kind of like the way finra does their ce... this was as bad as i remember and i will not get that two hours of my life back...

This course was very poor in terms of being interactive. There were no activities for me to participate in such as knowledge check where I could click the answers or things for me to engage in other than clicking next.

The robot voice was not great to have to listen to. Please consider actually using a person in the future to voice it and adjust the settings so you don't have to wait for dead air times before you can select Next.

Some learners do better with written transcripts instead of waiting on the computer reader, which can be a distraction. I am not sure how you can balance the need to make sure the CFP has read it all if you allow them to read instead of listen.

Please provide faster/slower adjustable speed options to the content

like the ability to start and stop and restart

Of all the CE I have to take this is the deadliest dryest and most boring. I know you can't do much but reflect the CFP Boards bloated and bureaucratic code. But I really resent that I have to listen to this course and wait the 5-10 seconds of silence before I advanct to the next page.

WebCE didn't correctly record my progress so had to go over several modules again.

AI reading to me material I studied to pass the CFP is not engaging or helping me to continue/further my education. If the goal is to make sure I'm up-to-date in my understanding of NEW material, highlighting updates and changes from previous course would be helpful. Not being able to increase the speed, satisfy requirement with reading, and the delay of 2-5+ seconds for the "next" button is ridiculous.

It would have been more efficient to let us read the material and take the test. Forcing us to slowly listent to everything is inefficient

should be a way to speed up the talking, course took too long.

The course moved way too slow

The program kept stopping is starting, and it took forever to get through it because of this

I like to have a PDF copy of the material so that I can highlight. I also prefer reading the material to watching or listening to video/audio.

This should be able to be read and advanced in stead of waiting for the audio. HUGE WASTE OF TIME!

I'm not a fan of having a robot read to me

I was initially confused at the taking of the survey based on the initial instruction that I needed to take the survey before I could complete the course. Assuming I remember correctly.

So long! Took way longer than 2 hours, no way to speed it up. Unbelievable how long this course work is taking me.

The robot-voice was a bit annoying, but did cover the material sufficiently.

we should have the option to read the pdf and not be forced into clicking through a video ;)

It took way loner than 2 hours.

I would have liked to be able to read the course at my own pace instead of having to listen to it.

too wordy! should be able to advance thru the slides while reading them yourself.

cut the 2-3 seconds after the audio before the NEXT button becomes live.

Code of Ethics is ridiculous in its format. The speed of the speaker is painfully slow and there isn’t a way to increase it. I understand that you want to assure CFPs look at the code but please do not “dumb this down” so much that we are forced to see silly caricatures amidst slow moving subject matter.

The next tab had a delay - it wasn't immediate so it took longer to cover the material. I prefer reading material to audio and felt there was a lot of redundancy but that might be because I've been a CFP for a very long time.

As an auditory learner, I would like the sections to be longer, interrupted audios, 5 to 15 minutes per section.

Course would not retain completed/viewed slides; I had to restart to the beginning twice re-do previously viewed slides.

I like the example scenarios that were covered. They give context to the situation and help people apply the ethics to their everyday work life. What I dislike is that this is a CE course and not meant to be an exhaustive list of what a candidate for CFP certification is going to be examined on when they are taking the actual test. I wish this course would have been more hands-on with the relevant application of the code as opposed to throwing the book at you.

I shouldn't have to wait 5 minutes on every slide of this glorified PowerPoint.

To long I think it would be easier to retain the info if it were condensed

Lost my work a few times and had to skip through all the completed work to get to the spot I last worked through.

The course is helpful however it is repetitive.

Great class. I would like to narrator to speak a little faster.

The course was lengthy and redundant. Could be done with significantly consolidated slides and information

I wish I could have read it instead of waiting for it to be read to me.

No need for material to be read aloud. More actual case studies and interaction would be more helpful.

why is CFP code ethics always required?

I didnt like being forced to listen to the audio. I would prefer to read the information.

The CFP Board made that longer than needed and the inability to read versus only listen is shallenging

Personally, I'm not an auditory learner. I would prefer a course that provides more text to read than slides with briefly written notes accompanied by a recorded lecture.

they should allow a speed control. I could have easily kept up at 1.2 1.3x

more practice questions

My progress didn't save the first time I tried the course.

Course proceeded slowly. Would like to have been able to speed up the audio.

That was completely excessive and took 6 hrs to complete, not 2.

I feel like a just retook the basics CFP course again. I was expecting a lesson on CFP ethics. It was much more and felt much of it was unneccesary for what is needed for ethics

The course has a lot of material, it is very dense. The real world senarios were the most helpful. The duration was too long, it likely negatively effects uptake of the content. Perhaps break the session into two or three, practice standards, ethics, enforcement.

I listened to every slide in its' entirety, however, the exit link at the end would not work TWICE, so I had to 'X' out of the presentation. When attempted to complete the survey/take quiz, it said I needed to complete the course material. Both times it took me back to Section 4 and forced me to re-watch. Took me 4 HOURS to complete a 2hr program. ABSOLUTELY UNACCEPTABLE.

Although the course content is comprehensive and relevant, I have several issues with the presentation of the material as follows: 1. The requirement to listen to every slide before proceeding subjects the participant to a “one cadence fits all “ learning style. I have been a CFP professional for 40 years which means this is probably the 20th CFP ethics course that I have taken. My preferred learning style is focused on reading and not listening. I felt very constrained to have been required to listen to each slide completely before proceeding to the next section. The entire process made for a very dissatisfying experience overall 2. The tone of the main presenter’s voice is dull and monotonous. It felt like a computer-generated voice was doing the presenting: same tone, same cadence , same volume throughout the presentation. There are many ways to make the audio presentation more interesting to listen to. 3. The overall length of the presentation requires more that 2 hours to complete. I CPE credit hour is supposed to be equivalent to 50 minutes which means that a 2 hour course should require approximately 100 minutes to complete. It is very difficult to digest this info and complete all the requirements in less than 2.5 – 3 hours.

Very beneficial, I also appreciate there are new updates every year when the industry changes so fast.

The text read that was clearly done with AI made things longer than they needed to be and was quite monotone.

I appreciated how I could come and go and resume where I left off rather than having to completer the course in one sitting!

I don't care for the video aspect of this course. I prefer to read information for myself. Also the knowledge tests throughout did not allow me to click an answer. That was suprising compared to all my othrer WebCE Courses.

If you're going to talk that slow, at least allow me to watch the videos in 1.5 or 2 x speed

The course is overkill. It's a primer of the entire CFP universe, not an update training for seasoned professionals. It's a slog to be read to.

The pages go too slow

I would have liked to speed up the audio portion or be allowed to read it myself.

I wish there was more handouts so I had something to reference but the videos were nice bite size

The content was not novel compared to just going through the cfp ethics. The slideshow was clunky

I am doing this survey after "finishing" the class earlier today. When I tried to access the FAQ's at the very end of the class, it opened a new tab/window opened. I looked through the FAQ 's a little and then closed it out. The primary window appeared to be re-engaging for a while and then stopped. When i clicked on the course again, it loaded back in to where I was the prior night. I could not proceed and seemingly have to do the 2nd half again. I will see if this is still the case after this survey.

The program is intended to last 2 hours and just clicking through the content/slides took me 3 hours

Good content, just don't like the forced watch of every video for 2 hours, prefer a self study reading guide that allows me to review at my pace and then exam. Other than that, no complaints with the content.

This course was super dry, read by a robot, and took a really really long time, much longer than 2 hours.

The way this is designed is terrible. You have to click next every single time, which is such a pain in the ass. Also, there are 4-5 seconds of dead time at the end of each slide, and one slide was closer to 15 seconds. You can easily cut 10 minutes out of this just by getting rid of the dead space. Also, the instructions slides should be optional, or skippable, along with the resources slides. Takes way too long to get through those.

Please remove the 3-4 empty seconds at the end of each slide

Wish you could speed up the speaking. It was SOOOO slow

I like the speed of the course videos. They are not too fast so I can take notes.

WebCE is great. CFP produced course is excruciatingly pedantic, and slow paced.

I completed all the material and I had to rerun it again, it did not save my progress the first time.

I wanted to read the material and increase the size of the slides I wanted more information on. I did not like the AI voice - the material was relevant and laid out nicely other than this

The transcript reading / audio overview of the slides can get a bit dull after a while, so the videos were a great reprieve to break up the content. I also found the videos extremely helpful and it was easier to remember the content from them.

This particular so called CE is 40% fluff, meaning a commericial on the value of CFP. Skip the fluff. Go to substance. If the reality is there isn't enough material for a 2-hour CE, give a test out option instead of wasting valuable time for CFP certificants.

The robotic voice made it challenging to stay engaged, even thought the content was relevant and interesting.

I should be able to complete the exam when i feel i am ready.

Provide the full text of the audio as the audio is playing. For many, including myself, concurrent audio and visual feed of content is best for retention.

For those of us 20+ yrs in the industry, we should be allowed to review what is new, and skip forward much more quickly. Between CFP, insurance, finra and other designations we watch a tremendous amoutn of redundant material. Thanks for considering.

Forcing someone to listen when we can read much faster seems unnecessary.

Being required to listen to two hours of a computer reading the text is torturous.

I did not like that I had to be read the material. The narration was much too slow.

This course took over 2 1/2 hours to complete. This required listening to someone read VERY slowly. I'm not an auditory learner so it was pointless to me. I got more from reading the PDF links directly to the CFP website. Also, the quizzes were pitiful. I highly recommend revising this.

Ran into technical issue when finishing the course. Course froze when saving progress.

It was confusing at the end about how to get to the test

At the conclusion of the course, it said I'd need to complete a course survey. It would improve the user experience if students are taken right into the survey when the course ends. I was momentarily confused where to find the survey.

Read by a robot - super boring!!!

allow users to speed up video

It was painful to listen to. I like a self study course that doesnt require you to listen to a robotic voice

long and painful to listen to the same voice speak rather slowly

I would have rather read through the information than be forced to listen to every monotone slide.

far too long and robot voice is not interesting. so not paying attention

Ability to speed up voice of content (1.5x option)

This is typical of CFP Board, i.e., to try and cram the entirety of a very complex topic into a short block of time. This module goes into extreme detail to the extent that it's impossible (or at the very least extremely unrealistic) to take proper notes, consider the material as intended, or even remember any of the minutiae that was presented. They always like to bury a diamond in a pile of broken glass.

The length of time is too long

Course was easy and saved my place even when had to leave in the middle that was nice to come back and resume. Gives the information clearly

Need to speed this up, it took nearly 5 hours to complete, remove the audio mandatory component hence the poor rating.

The AI narration was a little annoying, but overall, an excellent presentation with added resources!

CFP Board - please use an actual reader instead of the AI reader in this going forward. It's really grinding to have a robot read things...

The recordings were so long, I wish it was more interactive.

I would like to have closed captioning for the audio in future courses.

There were two times that I had to stop in the middle of the course to answer a call. When I came back, my progress was lost. This turned a 2-hour course into at least 3 hours. This needs to be addressed and fixed.

The voice in the video near the end was not the most pleasant.

Often times the audio was simply repeating what was already on the screen. This made the course too long for only 2 hrs credit.

The coarse covers all the material.

I hated that it was a monotone AI voice the entire time and it mispronounced so many words. It made it very difficult to listen to

The narrator spoke so slowly. I'm used to listening on double speed, and that would have been nice. I also was attempting to listen to this while at the gym, but it was very glitchy to use on a phone. I had to keep tapping the screen every 10 seconds while on the bike to keep it from timing out.

Please include an option to listen to the sound at a higher speed.

It would be nice to have a second narrator...tough listening to the same voice for this long.

The monitone speaker voice was a bit irritating. If you're going to make the class this long, I would have more material checks and more interactive.

It was a bit dry

I can read a lot faster than the program took to speak the entire course. That part was very frustrating and boring at times.

This was painful. So slow and the AI generated voice was unbearable.

feels very dated

The content was way too long and slow.

This was not easy to get through. The AI sounding voice make it easy to ignore and drown out. The content is also no new, so it was a difficult one to listen to. Having a countdown clock would be nice too

Having to listen to a mandatory video is very challenging for me. I do much better reading than listening to a moderator.

I had to rewatch the course a few times as I wasn't able to complete in one sitting and it did a poor job a saving my progress. I kept the browser window open. Not sure what went wrong.

The course didn't track my progress. My internet had an issue and when I reloaded the page it made me start back from the beginning. It was very frustrating because I was halfway through the content.

I would like to have q&A that I could interact with.

The narration has all the hallmarks of a cheap AI reader, which distracts from the quality of the information provided. As the course says, "Technology is a tool. Technology does NOT replace expertise."

website not user friendly. the save link would not work on my iphone. the link for the exam not present on my iphone. had to go to laptop.

Use of AI voiceover made this very stale. A human voiceover would go a long way.

This course could be much shorter. The material is just not that complex.

The course was great, the technology not so much. The videos would stop but you would have to slide the cursor over to get to the next page and also when I completed it, the technology didn't recognize my completion and I had to call WebCE so I wouldn't have to start the course all over again.

I liked the ability to read the transcript.

Voice was too robotic.

The video format applied to slides was buggy and inconsistent.

personally i wish i could speed up the speaking parts some. Like I do with my Audible books.

It ran a little slow in some areas, but otherwise OK.

please provide the choice to read through the information- I am not an auditory learner and I tried to get the transcript, but my have attempted too late in the process.

The course is very bland. I like the convenience of completing a little bit at a time and being able to logout and come back later.

don't make us wait so long for the readback. speed up 2 to 3x please

Provide WebCE with a new course, or tell them that this course is repeatable. I got a message that this course was not eligible to be repeated, but there was no other option for CFP CE

well constructed and delivered course ... would have liked to have been able to copy/retain the transcript of the course, however. Great overall!

There was too many clicks for very short audio and video. may of those could be combined in to sections and subsections.

There was often a delay between when the speaker finished and when you could move to the next page of topic.

As a licensed professional with 21 years of industry experience, I found clicking through every page of the course repetitive and unnecessary.

videos didn't work on iPad as well

The content took too long

Videos were very helpful. Maybe some interaction opportunities would help. Appreciate the presentation, very thorough.

The audio was an AI reading of the material. Tone and inflection were wrong regularly making it harder to understand.

The course is TOO LONG! It needs to be broken up. Present it in digestible pieces that can stick with you. It was painful to get through the course, and I don't even remember what was covered at the beginning.

Very, very boring presentation; knowledge checks were not interactive; sounded like a AI-generated voice - no inflection, no emotion - we are dealing with people each day...not machines. Case studies were way too simple. Actual cases are more involved.

Have the ability to speed up the video as it is too slow.

This course was unnecessarily time consuming.

Hate that the survey is required. Didn't read the questions.

more case studies or examples would be helpful

Having to wait a few seconds after the speaking is done to hit "Next" is bothersome

I wish there were a interactive quizzes. Instead of just listening to the video answer the question, maybe have pop up that you answer yourself!

the time required for each slide was WAY too long. It's insulting and a huge waste of time. I'm happy to do my CE but the babysitting component is ridiculous.

not easy to find the CFP CE for ethics. The WebCE website is not intuitive and super clunky.

System kept restarting and not saving my progress.

I was a bit confused when the course completion did not automatically take me to the next required step (survey).

it would be great if i could choose the speed of how fast the material is read.

I do not do well with audio narration, so being able to turn off the audio was really helpful.

I liked the material, explanation and practice questions, the limitations of going as slow as the video speed made it a little difficult as I couldn't go at my own speed

The speaking is very slow for someone who has reviewed this topic multiple times, so I read the transcript instead at twice the speed of the speaking. It would be very helpful if the speaking speed could be changed to allow for someone who can listen at faster speeds to adjust it.

I wish the course was more interactive.

The computer voice is not enjoyable. A real voice actor would be a huge improvement. Also, the knowledge checks should me more interactive rather than just play through.

The introduction to the course was a bit long.

It seemed awfully long for a 2-hour course.

It would be very helpful to have an option to read the transcript instead of listening to someone speak.

Ability to speed up dialogue 1.5X, 2X, etc.

Course was well organized and put together, the only feedback I have is to allow faster playback of audio, to limit time on known topics.

ease of obtaining and going through the course. easy to navigate

Good Audio and Visual.

Spoken word much longer than it takes to just read the slides

The course was boring and the voice used seemed AI generated. It would be nice if they incorporated more case studies and used actors or some other technology to make it more engaging.

Reading the material with more frequent review questions along the way could reinforce the concepts more strongly and more efficiently.

Computer voice could use an update.

An option to read only , instead of listen to and read the slides would be appreciated

The narrators were insanely slow. I could read the transcript of each slide 5-10 times in full before they finished the read through. If you're going to time-lock it, have a narrator who can read at a normal pace

The AI voiceover is distracting because it is not natural.

The audio slowed down the speed at which I could complete the course. It felt very inefficient.

It would be helpful if we could increase the speed at which the speaker/ videos play, maybe require a "knowledge check" to account for the ability to increase speed at each section that must be passed prior to going on. But, it felt painfully slow at times on things that were already well understood.

I loved that you could 2x the talking. To me, reading at the same rate as the voice greatly improves my comprehension. I also loved the new improved section on technology recommendations, as that is becoming more relevant in today's practice.

The slides are great, monotone voices make listening for a long period of time difficult.

The course takes too long. The amount of time we were forced to spend on each slide was excessive and not needed

It was frustrating that there was no ability to enlarge the viewing window. Some slides had very small print that required me to be much closer to my computer screen than I like just so I could read it.

so slow

Overall the content was good. Two suggestions: (1) enhance the monotonous robotic voice generation, so it is not such a boring and tedious voice, and (2) run the whole course through an AI tool or two, with a prompt to simplify and clarify the content; so that it is not so redundant and wordy.

knowledge question set up awkward

entirely too long - material can be read and comprehended faster than the audio; should have the option to read instead of being forced to listen

The AI narrator is so annoying. Pay a real person to read this material. The bot is really hard to listen to for over an hour!

Consistent time delay from when the audio finished until when the "next" button could be pressed was aggravating.

since it is all video/recordings, it would be great to adjust the speed of play.

I did not like that I could not choose the audio speed.

Try to shorten this course, there was a fair amount of replication

Having more practical case examples and interactive learning

The voice is very monotone and not a lot of engagement

more videos

It is harder to process the information when it is read to you. I prefer courses where I can read the material in silence

MORE PICTURES AND REAL EXAMPLES

I prefer to self study and not have content read to me

adding the ability to speed up or slow down the play back would be helpful

It is incredibly elementary and assumes the participant is starting from scratch each time. I've had a CFP for 22 years, I don't need to listen for 2 hours about what constitutes financial advice. The idea of "continued education" is just that; a continuing education, not repeating 101 classes every 2 years. This was mostly a waste of 3 hours of my time.

The course material is very dense so I think you did the best you could with what you had!

Should be able just to read it -- not everyone likes hours of tedious videos.

Don’t make the videos timed to where you can’t move forward without waiting for the audio to finish. Audio is too slow

Too long for a 2 credit CE

It would be helpful to have closed captioning. I learn better from reading and hearing information.

I wish I could have sped up the speed of the videos. All content was excellent and I appreciate that you used real world situations.

This course could be shortened and more concise, make the learning more engaging and not so much just listening to a computer like voice.

I understand this is a 2 hour worth Ethics CE but it is extremely long.

I wish there was a 2x speed option. I feel I learn better when the audio is at 2x.

The robotic voice is difficult to listen to for this long

There was too long of a pause between when the audio ended and the amount of time before I could click the next slide. It was very annoying having to wait a few seconds every time when they were clearly done talking.

The forced length of time is a big drain.

Use of an AI narrator invites immediate disrespect. Does the issuer care so little about the course and subject matter, and the user, that it permits a machine to read script -- a script, one hopes, that a human being has (but may not have) reviewed.

Very long and too much material for a CE. I did not care for someone reading to us the whole time. All of the other CE’s have been good. I understand the material is important… seems like we could somehow zero in on the high points of this… and focus more on what you want us to learn.

It was directly from CFP Ethics which is easy to follow

It seemed overly repetitive. Though repetition is one style of learning.

I have been a CFP(R) Professional for 36 years, and I found this course to be very helpful in concisely updating me on the evolution of the Ethics requirements. This course was very useful in my ongoing practice. Thank you.

Spelling error on slide 51. "Mei" vs "May"

Allow user to read and go at own pace orator very slow

I didn't like the AI voice narrator or having to click so many times to advance the program.

Too slow. Speed it up. Give a control. Not everyone is slow.

CFP Board CE's have always been more difficult to use than others.

I found the audio to be very helpful. Initially I felt the audio was too fast, but once I adapted, it was very helpful in grasping the material. In addition, I felt this course was much more beneficial than the in person ethics classes that I have attended.

a few typos in the presentation as well as the table of contents on the left.

I don't like that I couldn't read the material myself, instead it was on auto-play. I also don't appreciate that I have to take this survey before I can take the exam or that I have to take it at all. A little compulsory don't you think?

There needs to be a way to speed up the talking. Also, it is unethical in my opinion to force a CFP on an ethics course to complete a survey before the exam is given. There is no way ethically to complete this survey in advance, because it is asking if the material prepared me for the exam. How would I know until after I take the exam.

Don't make me watch whole videos of people reading words that I can read much more quickly. If you MUST, then allow me to adjust the speed of the playback. Excruciating.

it would be nice to have more videos and be more interactive than just listening to a program.

It was too slow. I would read and understand all of this in 45 minutes.

The oral presentation was too slow. Should be able to speed up

I think that open book tests are better than not. Not everyone has a great memory.

It would be better to outline the lineage and sinews of the various CFP Standards (where due the Duties fit, where does the Financial Planning Process fit, versus the Investment process, etc.). I think that would be helpful as context.

No Auto play feature lots of verbal information vs a balance of text and visuals

Course did not save progress on exit. I had to spend another hour listening to same material.

I found the voiceover confusing when it differs from the written on-screen information.

Recording moves too slow. Written PDF would be better.

I would have liked to be able to read the content on my own rather than waiting for the verbal timing, as it was slower than I can read on my own.

I really struggle with renewing my CFP each year. This echoes the insanity the CFP thinks they are. I feel they give conflicting concepts more and more - it's really quite ridiculous

It would have3 been better to have a practice exam

Some spelling errors, but easy to follow and video with transcript is helpful.

Only negative was after reviewing the course, switching to Survey and Exam part was either delayed too long our there was insufficient guidance to exit to that portion of course. This was an EXCELLENT course. The use of differnet font sizes and highlighting or bold print, the colors, the videos, the focus on materials to aide CFP practitioners in the field via all the resources in paper or web access format. Made it more understandable and easy to remember. Tjhanks!

The only things I found useful were the guides offered by the CFP Board and case studies. There were two times that the course just stopped and had to be closed and reopened

The timed conversation is really overkill. We can read every word without having to listen to it. I also got through learning objective 4 then had to do some family activities and when I came back it bounced me back to 2. Very time consuming when the commentator talks so slowly and no way to bypass and read the content without leaving videos running.

Most of the introduction was unnecessary and a waste of time. The video in introduction was good. Being forced to listen to each and every preliminary statement about what we would learn was discouraging.

The arrows that pointed to financial advice and financial planning were not accurate

The AI robotic voice was excrutiating. I would have preferred to read silently to myself. Thank you.

I don't need an AI read syllabus to get through this material. If you are really concerned about application of the principals, require testing at the end of each module that would allow for review if needed.

Disliked the inability to regulate speed of program

Would prefer to read than be read to

I learn and retain information better by reading instead of listening. Please provide that as an option.

the format required too much clicking NEXT. the info should be fully controlled by the student. the AI commentary was very slow

I don't see why. we are not able to read the decks ourselves and/or speed up the rate of how the presneter reads.

A.I. voice was mostly realistic, but some incorrect inflections detracted from the learning.

it kicked me out near that end and I had to start over from the beginning. very frustrating.

I was almost done when I temporarily lost internet during the course. When the internet returned a minute later the program seemed to be stuck (spinning wheel of sorts). So I had to close it out and re-launch. It asked if I would like to resume where I left off and when I said yes, it took me only to part 2 of 6, requiring me to go through most of the course all over again. I eventually realized I could at least click to the end of the progress bar on each slide, but it was still really frustrating Otherwise the course was quite good.

While this was very thorough it is exceptionally difficult to stay focused and keep attention with how slow moving the audio is - this must be able to speed up. More interaction would be helpful and having the slides read aloud and slowly is disruptive to the learning process - we can read what is on the slide. If other details are needed, then those can be on audio. More interaction would be helpful when the program asks questions rather than just telling the answer later.

Antiquated narration. Would be helpful if the data conveyed in the narrative was also contained on the slides.

Too repetitive, boring and non-interactive. The practical applications were the best part - the course could use more of those.

OVERALL VERY EFFICIENT AND EASY TO NAVIGATE. HOWEVER I DO THINK IT TOOK LONGER THAN NECESSARY.

The slow talking AI voice feels like it added a lot of time to this training. I can read it quicker to get the needed information...

I didn't like the program forcing me to listen to the presentation. I learn better by just reading, and can advance at me own pace.

To many blank spots at the end of each segment. You just wait for the thing to scroll to the end with no verbige or content. Wastes peoples time

The video content was too slow ... took longer to watch than 2 hrs I dislike courses that read to me ... the audio should be an option, not a requirement

Having to manually page through the entire presentation was annoying.

The ethics was way too long and need a shorter one with more quizzes.

Appreciate could read, listen or both. At the end when we could click on the links to "The Roadmap, the FAQ's, Case Studes, etc." it kicks one out of the course and one must start up again. Perhpas better to give the url that we could copy and paste and use...... although we can find at your website. Thank you much.

The CFP board needs to not have an AI generated voice read the content to you. Also, some of us need to hear content at a faster pace. I felt like I was listening to a southern robot speaking slowly and made it difficult to keep my attention. Adding the toggle function to listen a little faster helps my brain in particular with listening and comprehending. I’m not asking to skip content. I’m just asking to have the option to hear the content at a pace that my brain needs.

This audio could have been played at a faster speed and still be effective.

This was very informative. In reality this course took far longer than 2 hours and that’s not including time for the exam.

Tighten up the end of each slide. Some had 10 seconds or more before allowed to hit "next"

For 2 CEs this took over 3 hours

I was not able to backtrack to review parts of sections I had already viewed without then having to go through the entire section, in order.

Would be nice to have an option other than auto read

It could have used an interactive quiz to test knowledge as you go, or videos demonstrating CFP certificants who are or are not adhering to the Codes and Standards.

I like to speed up content when watching/listening so perhaps providing some options to do that.

I went back to view a slide and i could not start at that section. I was half way through the material. I had to go back to the begginning of the course and slide the content to the far right and click next.

Speed up needed

Speed up needed

straight forward format

can we not just get a transcript?

similar to firms CE so easy to navigate and informative and digestible information.

this course is an improvement from over the years past which included lots of legalese and extremely detailed which is hard to memorize

I disliked the monotonous tone of the robot reading the material.

Would have preferred an option to read on my own vs listening to the information.

The AI voice was very dry.

When using a phone to listen and view, if you turn it sideways on an iphone you lose the ability to advance forward.

It seemed to me that the course was a a little dry in presentation, but definitely more than adequate.

Finishing the content and then progressing to the survey was not intuitive. After completing of the training, the survey should have been brought up automatically. I went through the course material multiple times. Furthermore, work should automatically saved.

The AI voice makes this painstaking. It is significantly harder to pay attention/retain the information ahead of this quiz.

The videos are always very helpful.

The AI generated VO was clunky in cadence, and occasional pronunciation, that I had to go back and review certain moments to understand what was said. Mostly worked fine.

Hard to listen for two hours

Couldn't clearly read some of the slides

being forced to step through this at such a slow pace was frustrating. i read very fast and couldn't speed this up as in other videos.

I would rather read the information instead of having it read to me. it took longer than 2 hours.

Need to be able to continue the course when not on the front of the screen. While I'm listening, there's nothing to look at so there's not a need for the screen to be on top.

The program didnt save my progress and I had to do it 2x

some of the pronunciation was incorrect and difficult to understand

computer narrator was monotonous. I think the newer tech could do better in keeping someone's attention.

I did not have any audio for the program.

There was too much repetition of the material, we could have covered all of it in half the time

I would like the option to speed up the audio.

The course took too long and it lost my place a few time causing me to have to go back again.

I lost internet connection at one point. Unfortunately, that caused me to have to restart the content. Fortunately, it happened 15 minutes into the program. That problem needs to be corrected.

The only improvement from my perspective would be to allow the user to answer the True/False questions throughout the learning objectives.

Not sure when exam will be Presented!

presentation was very redundant

Course felt too long. A lot of repetition for relatively straightforward content.

Appropriate amount of time on each topic. Done well, and very fair amount of time and not cumbersome /easy to capture and retain information.

Please use something other than an AI voice. It was extremely frustrating to both try to interpret (because inflection and pronunciation were all over the place), but also to know that a voice actor lost a job to technology. And add an option for faster audio. I listen to books and podcasts at 1.5x all the time and this was painfully slow.

I like to read and this was a forced listen which took to long.

Fix this issue of allowing the student to remain in the Course Window and CFP material while being logged out of WebCE over time. Therefore not logging your progress in WebCE. Then when you finish, webce does not acknowledge your progress and you have to redo everything because it was logged out and you had no idea

I know you have to provide a timed course to satisfy the hours, but for some of us who have spent years doing these CE courses, it becomes painful to sit through it :)

WAY TOO LONG OF A VIDEO TO COVER THAT INFORMATION. WE CAN ACTUALLY READ…

The course took longer than 2 hours to play!

A boring and way too wordy exercise of CFP self-promotion.

I don't need the content read to me

I don't like that we couldn't speed up the playback.

The recorded voice narrative did not match the script on the slides, which was so annoying that I found myself pausing the audio, reading the slice, then continuing the audio, to make sure I didn't miss anything. Really frustrating.

The material was good - the AI reading the course content was super annoying! forcing us to listen to a computer mispronounce words and with weird non-human inflection for 2 hours is cruel and unusual punishment! And the program glitched out a couple of times, causing me to exit and resume more than once.

Very academic and difficult to maintain attention. Might be helpful NOT to use AI... Real voices with real examples would allow participants to connect with the material.

Having some activities / parts of the CE read to me are fine. Having the entire CE read out wasn't necessary. I see how it is very accommodating to everyone but give me the option to read through it on my own. Questions - let them be interactive during training.

I really enjoyed the course overall. The only issue I had was with the videos and illustrations on my computer. I wasn’t able to enlarge the screen or zoom in properly, so the content appeared very small and strained my eyes after a while. I eventually had to switch to my phone to view it more comfortably. It would be great if there were an option to enlarge or zoom in on the videos and illustrations when using a computer. Other than that, everything was excellent.

the ai reading was very robotic

got mostly through the course and it didn't save properly, so I just had to go in and re-tread a lot.

material and presentations are too long winded. repetitive points. could be more succinct.

videos had issues loading and playing

treat us like 3rd graders, spend a lot of time on simple concepts, for example do we really need 20 minutes on financial advice vs financial planning. in the real world there are no lines, you are giving advice and being a fiduciary 100% of the time

It was slow, repetitive, monotone, and technologically obsolete.

I wish there was a faster way to do this. Waiting for the audio to finish before moving is slow. Reading it would have been much faster. Also, for people like me who do better reading rather than listening - the option to read at our own pace would have been better.

Course material is well done. Speaking as someone with many years of experience, forcing someone to have to sit and listen for a long period of time is frustrating and very boring. Treating us like kids in pre-school!

It would be helpful to have 1.25x replay speed.

The Narration was very robot-like and computer-ized. the Emphasis is constantly on the wrong Syllable. Thanks.

Allow for 1.5 or 2X speed of audio

There are too many slides with delays at the end before you can hit the next button.

I did have problems loading this on a different device.

Your course says it's interactive but then the course answers the questions and the case studies itself. That's not really interactive.

The content was dry. Just a person reading from a book

The video "voice" was digital. A human voice is preferred.

Didn't love the quiz formats

Please don't provide videos where the content is read TO me. I can read it myself.

I dislike needing to listen to the audio before hitting next. I'm capable of reading and would prefer to do so at my own pace vs. being forced to listen to the audio.

id rather read and not be forced to listen to audio

too long and slow

The format to have to click through every single slide will prevent me from using WebCe in the future

the time it took was too long, I would consistently finish reading the powerpoint and I would need to wait 30 seconds plus in order to go to the next slide

The voice presentation was very monotone and boring to listen to.

Speed it up!

Please allow us to speed up the speaking. It's horrendous as someone who consumes information quickly. I struggled to actually pay attention.

browser window is too small--difficult to read. Using Safari on Macbook

I can read faster than the video was playing. I should be able to read the transcript or speed up the playback. It's otherwise wasting my time.

The CFP required Ethics course takes too long. For example, there are slides that have only a few words and it takes 1-4 min to advance to the next slide. Putting in time for the sake of time is silly. Cover the info and move on.

Very thorough coverage of the topic. Would have liked to be able to move through the content more quickly.

length of time could be shorter

I personally prefer written information so the transcript in addition to the video was helpful to me as I absorb written word better.

The robo voice was not helpful. I silenced it and read through the transcript, which was quicker and more effective. The robo voice's attempts at normal diction were strained at best. A real voice would still be much better at this stage of the technology.

Course was a little long and the computer dialogue was a little sloppy. But otherwise educational.

would have preferred to have test my knowledge questions along the, mini quizzes to help me integrate my learning.

I had gotten to the end, but for some reason it didn't save my spot, so I had to start over from very early on and repeat it. Very frustrating.

Some information repeated too much. Intro and conclusion too long. Otherwise good.

no closed captions

I can read the transcripts at roughly 4x the speed of the narration. The narration slider made each slide take way too long to deliver the material. Not all of us are auditory learners.

Liked both visual and audio were available.

Need something other than a computer generated voice

There's no reason that this needed to be a video versus having the ability to read content and go at my own pace. Frustratingly slow.