learn a lot of valuable lessons from the courses.

Like this platform. Thank you!

You are the best continuing education I have use for the pass 20 years. Love it!

It was a challenging course. The examples and scenarios helped explain content.

Too much Information in a short period of time and not easily located.

Good training module

GreaT Class!

Great course

Thank you

he reads a bit too fast for this much content

The questions were alttle confusing on the Business Auto

Some questions are too lengthy

The course was a little more detailed and took longer than anticipated for a 2 credit course. Lots of moving parts. The material was good but I though it could have a few more credits.

I enjoyed taking this course. Leaned about ride-sharing and TNC's.

This course went over the top into the infinite details of a business policy!

Very easy to use as always and definitely didn't take a lot of time away from my work day.

Very challenging

excellent course

I wish we still had the option to purchase the course in book form as well as doing the online study. They were wonderful and very helpful to use as a reference resource.

The voice was obviously computer generated. Words were misrepresented and out of context. Ex Lots referred to a car lot but was read as Lots a quantitative value.

Great product!

It would be nice if the search feature took you to the section you are searching for and not just highlight it in the body of the text so you have to scroll to find it.

I liked that you could easily move through the course, easy to find certain categories etc. Overall use of ease was excellence!

I will never use another company.These courses were very informative and interesting.

Excellent courses! Works great on a desktop computer & a mobile device. Very quick & accurate grading of the tests. I appreciate the option to print the course also, for use when no wifi connection is available. There is an error on page 30 of the "Personal Autos used in Business." course. In the first sentence, under "Ride Sharing." there is a number "4" after the "Uber, Lyft and others" that doesn't need to be there. THANK YOU!

A lot of material in the course, however it was organized very well.

Always great!

Great information & content for knowledge in insurance.

Very well written Contents and Practice Exams.

Very good content

Great course!

I have taken other required courses different institutions but I always come back. I wish my boss use this platform.

Not bad like this class thank you

This was a good course but should qualify for 2-3 hours.

HAVE BEEN USING WEBCE FOR YEARS VERY INFORMATIVE

Test Exam questions were tricky, didn't provide enough info to pick correct answer.

A Final Thank you to Sylvia who helped me select the appropriate course for my renewal needs!

Like the fact that you can stop/start course to fit in with your day. Like the option for audio, since I personally learn better via hearing the course as well as following along by reading.

course was great

great products and process

Explaining auto coverages using primarily written verbiage makes comprehensive difficult due to the number of different coverage scenarios. It would be helpful to use charts and sections of applicable policy sections to illustrate the written narrative.

THANK YOU

I think there should more indication of what the most important piece of information during the reading. Highlighting these would be a great start

This course was well done and timely!

I liked the practice questions, they get you thinking and preparing for the final exam.

Wish they will update hourse soon

This is not a 2 hour course. It took much longer.

would like audio ty

images depicting coverage helps to concrete knowledge - the 3 phases of ridesharing as an example of helpful content

This is based on the course I took. Personal auto in business. I am not a commercial writer, this had a lot to do with commercial and not the personal lines. It needs to cover what we can or can't write in personal lines....not commercial

Very curious team too when I needed to call for help

Having the ability to go to the chapter related to the question on the test.

Read-it-to-me audio and ease of use with no time requirement.

I took a 10 Credit course that had a 100 Question Exam. The content of the course was very confusing, as was the Exam. The Exam questions were difficult and not really equated to an Exam for a Personal Insurance Rep.

Great content. Easy to understand except for 1 question

The hypothetical situation examples helped with understanding the course content. Heavy content and the AI voice kept the content very dry. Please use an updated, improved AI voice for the auto-play feature that includes more natural sounding speech.

ALL GOOD...

This was the most difficult material but it was easily explained. Took me a couple of times to pass it.

Quite a few typos are in the text. Suggest going through the course for these.

certain sections were too long had to much to digest

I found another random number left behind: Ride sharing (a service offered by Uber, Lyft, and others)4 involves I hope that helps you to clean up typos as there are still a few in each of the classes I took this time. Overall great content, and for someone who actually reads all while listening to the audio, the longer courses take me about twice the time stated... a 5 hour class takes me about 10, the 6 hour took me 12. It's a lot of time invested! But thank you for helping me brush up on relevant content. I appreciate the information as I haven't really taken an auto insurance class since 1985! lol.... :)

Great Exam Process

I am satisfied with the course

great practical course that was extremely relevant

Some questions were ambiguous. IE were all the electronics permanently installed in the vehicle?

Very informative!!

The mentioning of the endorsement numbers was distracting and would not be used in day to day activities. The names of the endorsements are complicated and confusing. Just say, " the policy can be endorsed to cover (or exclude) such and such

Thank you!

I tried to use the Read-to-Me option but found the audio very stilted and dry. There wasn't a lot of inflection and I found my attention drifting so I disabled the audio and read it myself. Otherwise, the course material was very good.

good course

The monotone reading is horrid and makes it hard to learn.

Some of the questions are extremely long. Some of the answers are extremely long. I just feel that the questions should be more direct. I do not have any other concerns other than those.

This particular subject material was not well written. It was overly technical & wordy, making it difficult to understand. (Personal Autos Used in Business)

some of the examples were hard to follow, not showing examples of when the coverage explained would apply, but rather instances where the coverage would not apply. It was a bit confusing. The boss's daughter being in an accident while borrowing her friends car was one example

good, clear content. i wouldn't recommend anything. Thank you

More examples for the tested content.

very educational, good examples. questions wear hard to read to comprehend

Some questions poorly worded.

I should be able to reference subject matter I'm able to in real life

love the read it audio

the read it to me feature as I follow along helps me so much . its like Im in the class.

Thank you for providing this platform and service. Very convenient and excellent modules.

This is the only course I took from you this year that had errors in it. Many places where numbers were inserted as if to hold a place where someone had to insert something. Clarifying words were missing and Jessica referred to as him. Speed of narrator just a little to fast when trying to comprehend the material. For conversation or listening to a book, the speed is fine, but not for learning. When I slowed the speech down 1 notch it was too slow. Would be nice to have more speed choices. Thank you for helping me pass my CE this year !!!!!

have used before...Good & Simple to use!

Please remove gendered pro-nouns during the course. These are of no consequence and do not reflect opportunities of non-binary or non-gender conforming persons. Adding genders in the context of insurance does not change the outcome of the insurance program being described.

Very easy to use and great explanations on the questions

Great course

Thank you

Very good program in all aspects

Acronyms were tough to get used to meaning PAP and PAB for the first section.

This course needs an update to simplify the terminology and provide clear and concise wording. There are also a number of text and/or grammatical errors that need an editor to clean up.

very good

Information is easy to understand and the quiz help you self check your learning as you go.

There were a few spelling errors, but otherwise it was good!

See you in two years!

I like that it's accessibly easy from home.

Web CE is great to use! Very Easy and clear

The text in this course was confusing and hard to follow.

questions were confusing.

There were a handful of typos, no biggie though.

Some of the review questions were poorly worded

Would be nice to have more interactives, diagrams, etc.

This course was more difficult than I thought, but very informative!

outstanding learning tool, easy to read/listen - very satisifed

Informative. A lot of technical information. Presented well.

material was hard to follow on this course

Not sure if it was my doing but when I printed the course, the print was very small

The "Read-It-To-Me" audio was too robotic. Went back to just reading the material.

It is easy to get lost when following along with the narration. You should add a cursor that follows where the narration is in the content.

Not sure why I was being asked about a female looking at a males phone and why he had a Lyft app on it. Wasn't insurance related at all.

The Endorsements have similar wording. Maybe head each chapter with a Question, like "What if....." then head the chapter sections with another question. It is hard to distinguish one definition from another bc of the similar wording. Using Company names like Drugg and employee names like Jessica helps the student keep it all straight. This was a hard class because the content is not interesting, albeit important.

Fast Coaverage but clear and easy to understand

Great course

There were some editing issues that made some of the content ambiguous.

Very informative course

I believe there is a typo in beginning of lesson in an example using the word "employee" instead of "coworker" which made the example much harder to follow.

LIKED THE AUDIO

This was a difficult topic to understand

Very dry instruction

Its tricky to fine the link on Safeco ignite, for CE is all i have to say that is complicated.

This course wasn't the best. Too many Endorsement #'s.. would have been great just to explain the coverages and exclusions without all of that...

This was a very informative and great CE course all in all.

This course is complex to the point where advertising it as 'continuing education' is irrelevant. There's no educational point to it. It's at least 90 % legal jargon with no practical application.

This was little hard to follow.

spoken word would be so much better than AI.

I have been using webce.com for 18 years & I have no complaints or suggestions. I think your amazing.

Pease break up the text better, the line spacing is too close and without any color differentiation or other content (such as picture, videos, etc.) the course is hard to get through on the eyes and mind.

The person reading the content of course was really hard to listen too. It could just have been a computer reading the course to us. I have taken other courses of your and we could see the presenter and they talked and did not just read the content.

the ride share and peer to peer driving info wasy helpful info I can use in my day-to-day life. relevant content to today's reality

The audio for this course was not very good. The guy reading it was robotic and monotone. I turned it off.

The reading process is too long - it should be shortened to provide equality time to provide answers quickly - not drawn out by reading such long scenarios.

thank you

none at this time

Highly recommend - very informative and easy to understand.

I feel that the sentence phrasing could have been better.

enjoyed the course and it's content.

I like how easy it is to use your courses. I like how expedient it is to get the results applied to the state for qualifications to meet CE requirements.

The only reason I would not order it again is the next time I renew my license I will be 71 years old. After age 70 CE is no longer required. But if I needed to take the course I would take it with Web CE!

Very confusing questions and answers. I used to love Webce. This last course was brutal.

easy to learn

The use of initials UM, UIM and others without explanation was very distracting and required doing a look back or going to a third source. Not up to IRMI standards. This is not the usual quality of writing we get from IRMI. I am a 20 year client.

I am sorry, but what crazy person wrote this exam? The questions were borderline inappropriate at times! I felt like I learned nothing and it was a waste of time.

Monotone AI voice hard to follow

Very confusing and difficult to understand.

The information I needed was very hard to find in this course.

questions were long and too wordy, it makes it so confusing.

The material was written in such a way as to sound complicated, dry, dull and mind numbing. The speaker's voice was so monotone and boring that it made an already dull subject -insurance- positively unbearable.

The audio recording was a little slow. I found myself reading faster than the audio.

Thank you!!!

there were issues with the test questions where they marked correct answers to be incorrect.

this is the best CE platform I've experienced. Love it so far!

Good course content, organization is ideal for "at your own pace" learning.

The time that one has to complete the course if beneficial to think over the questions.

Making it sound less like stereo instructions.

Loved the read it to me option. As I get older, I have to wear reading glasses, and this helps a ton!

I appreciate real world scenarios as examples and test questions.

I found this course more difficult than a 2 credit class. Took more time to understand the material.

clear and precise-audio voice was clear and the speed of narrating is a good feature

some of the exam questions were not easy to find answers to. Had to read over several times on a few of them to find the right answer

add more scenario features like pictures and videos to help build the product knowledge.

Well crafted. the examples were very helpful as well as the end of chapter texts

This course has many grammatical errors and typos. Please edit it again for clarity.

Had a few issues with the sound but other than that class was great

There were errors in the content of the material.

the formatting of the information is not user friendly. The use of bullet points or numbers would be better served. The font variation only caused confusion from subject to subject.

You need to update the read it to me feature. The voice used is very dry and uninteresting. Almost puts you to sleep.

Love the courses

Read-it-to-me audio, the voice needs more emphasis, less robot. Dull to listen to.

course was great BUT i study best with a doucment to read and review- never heard of a school that did not provide text books for study- dissapointing

very informative

I have been using for years and will be back.

This course was extremely difficult and confusing...hardest course that I've taken on this website.

Easy to use.

The course was very dry and written in a manner that was too formal to hold attention.

There were grammar errors in this course.

excllent

THAT WAS THE TOUGHEST ONE YET

Uber/Lyft questions almost made me spit my coffee out laughing. Cheers ~ James F McCambridge

It would be so much better if the "reader" could adhere to punctuation and headings.

Everything was great!

Very pleased

I don't feel the focus on business and commercial learning was relevant

I love WebCE!!! Thank you!!!

The one thing I would add to this program is coverage for volunteers and non-profits

More selection for 2 hour optional classes

very hard

very thorough

Needs more interaction

Not at this time

Excellent...Keep it up!!!

Very satisfied!

Some of the questions don't give enough details on the quizzes. So when answering the questions you have to make assumptions base on what have for details.

Some of the questions were unclear or confusing

please use words that are easy to understand. I have to check dictionary for some of the words

You make it easy to learn and understand the topics discussed. I recommend your school to everyone.

The content was confusing due to the overuse of jargon and acronyms. The voice was BORING and everything was poorly presented. Yuck!

There are several typos in this particular course. There is also a question in the practice questions that is extremely confusing regarding collision coverage and rental endorsement that should be changed.

I found the material in this particular course incredibly confusing and at times conflicting with state laws

some of the information was not relevant to my job,

During my entire career as a General Lines Insurance Agent in Texas, I have always used WebCE for my continuing education requirements, and will continue to do so in the future.

course was good

Good class very informative

The exclusion and endorsement information was very complicated.

The process was easy to follow, easy to understand and the website was simple to navigate :)

A hard course to understand coming from a CSR background.

The page numbers should be numbered in the Table of Contents clearer. They are currently numbered by the order of the slides, which include the Introduction page and Table of Contents and finding a section proved difficult. Maybe "number" the first three pages as A, B and C, then continue with actual numbers to correspond with the slides? Thank you, I hope that you are able to find a solution that will help someone else save time.

great refresher and new information

For 2 credit hours, I thought it was a little long.

Also called in with a question and the lady was very knowledgeable and helpful!

thank you

thank you. great content

Everything was fine I have no complaints

I've been in the insurance business for over 15 years and this is by far the worst most clunky continuing education platform I have ever used, do better

too difficult

Best site for CEU's that I've ever used. Thanks for making it simple.

I appreciate how thorough all of the information is (referring to all topics taken this renewal period).. More specifically, I found it helped clarify many uncertainties especially regarding endorsements of all kinds & just how important they are.

I like the "Read-it-to-me" feature!

I like learning.

Best CE program I have found and I have been .a licensed individual since 2004.

There are a lot of tricky circumstances and many endorsements

Tough but good test questions

Same as other sections. The wording in this is sooo out dated. There are a lot of people who have a hard time learning by reading. The fact that insurance information is still presented like it was written in the 17 or 1800's is just crazy. That needs to change so people who have trouble learning this way can do it easier.

Liked the ease of use and no real time constraints. Had to turn down the voice it was making it harder

The wording on most questions was very confusing and not clear on what they are asking.

Do not like trick questions. You occasionally use them.

Modal was dry but good enough I got by. It could use a little living up.

excellent course and provider.

I felt the questions in this course where more geared towards claims

Time allocated for completion of course material seems inaccurate at onset.

great course

I use these courses every year and refer them when asked for CE courses.

Review questions were pertaining to things not yet covered.

I am completely satisfied with this course. I don't know of anything that would make it better.

this class was horrible.

I liked that I was able to change the speed of the read-it-to-me function.

There were some grammatical errors in the questions that left some of the questions a little confusing. Other than that it was great, thank you.

The questions were written in story problem format which is not the best format to test knowledge or hone knowledge as all do not test well with story problems

I really like the examples the course gave.

Audio was very uninteresting.

There are some grammatical errors in this section. I had to read some of the sections multiple times to understand what was being said.

Great, very easy to use and understand. :)

This one was hard

Great exaples.

the course itself was convoluted in the way it was written. More examples would have worked. Also, there were several writing errors in the training. Main point--the test questions after each section should have an explanation for the wrong answers as well as the right ones. The final test was easier than the section tests. Thanks.

some of it was like reading a law book, hard to understand. I don't sell auto insurance so makes it a bit harder for me

The author of this course did a horrible job of explaining "several coverages": meaning the content almost fried my brain to a crisp. I have been in the insurance industry since 1979 and have co-authored the BOMI Risk & Insurance designation book (i.e., I've written on this subject). This course content, in my opinion, was mediocre at best.

There was too much content and too much toggling between the BAP and PAP. It got really confusing. A better format might have been to fully explain the PAP in one course and fully explain the BAP in a second course.

I liked everything. This course was amazing! Working @ my own speed. Thank you!

The ethics portion was interesting. But the course I just took was incredibly difficult to get through. Just a wishlist suggestion. Make this portion of the course more interesting and more simple. (Think the dummies series). It would make it more memorable in our daily tasks and help us to be more effective. I don’t know now much of this I will remember in the long run. I could barely stay awake to either read or listen to this portion. I hope the rest isn’t like this! It takes real talent to simplify course material and make it interesting. But it can be done.

To present more professional curriculum, please review for grammatical errors. Thank you.

nothing needed to improve = all good

I enjoyed the read it to me very much. This not only helped me to retain the information but also kept me on track.

the course material didnt match the questions, it was very misleading

The material was very difficult to follow. It would have been much easier to grasp the concepts if the wording/explanations were less clinical. The examples were helpful because they allowed me to understand the clinical explanation.

Thank you for providing CE courses that are 2 hours because that is all I needed. This was very informative because alot of this information about ride sharing, medical coverage on BAP etc I did not know.

great course.

Most of what's covered in these courses is "automated." The specifics, like symbols and endorsements, are easily referenced in real life situations. For the most part, things like that could either be removed from the course and test or included as a reference chart during the course and test. An insurance agent doesn't have to memorize symbols, but they should have a firm grasp of how insurance works in general. Just a thought.

I found the last portion to long to comprehend that many rules in one chapter. i found myself more confused, would have liked it to be shorter sections than one long one.

Muy dificil, realmente mucho contenido,

Have use your service for a long time and find it the best.

I LOVED the "read it to me audio". That feature helped me stay more focused. I was able to listen to the content and read along for optimal understanding. With that assistance I was able to complete the test with a 93%.

Thanks!

Thank you

Vocabulary too formal. Simplify the terms/words, used & provide more examples of scenarios. Provide a summary at conclusion.

Thanks Safelite for helping with this CE material, especially during the weird covid world that makes it hard to get to a classroom

The man that was reading the course was monotone and boring. I started reading it for myself.

Items that are mentioned initially but then stated as "not discussed in this course", would be helpful if were discussed in detail to elaborate on topics that are actually being discussed in the course.

This one was more challenging than the others.

I believe WebCE does a very good job in its offering of class courses.

I do w/c so am mostly unfamiliar with auto - I took this course just because it fit the hours needed. It was over my head with the way the material was written; it would be great to "dumb down" the writing so it's more easily understood for non-auto people.

It would be helpful if the screen would stay with the audio so you could pause & read (not just hear) the actual information on things that you want to fully understand but do not (or may not) initially.

I already told someone about your educational materials.

this seemed like a lot of guess work as opposed to having it clearly outlined in the content

Great info!

Last year when I took my courses, I noticed a political spin on things, that I didnt appreciate. This year, I didnt notice any politics and I appreciate that.

Some questions - feel like multiple responses could have been accepted.

All good content.

there were some typos in the content and the syntax of some of the content was confusing.

Please proof read the course before you publish it.

Wording of course and questions had too much info. Needs to be clean and to the point without all of the added fluff.

Course was confusing.

I did find a couple of typos, but nothing that distracted from the material, or made me misunderstand the content.

The content of this course was confusing to me as I do not deal with the BAP much in my job, so I was not as familiar with the coverages & exclusions that were discussed. It was still a very informative course.

Thanks!

The ethics course was better suited to me. the robotic voice was distracting

Thank you

Great site keep working!

The buttons to mark the answers would not always register when pushed. The person who wrote this course phrased the stories and questions in a format that was complicated or difficult to follow for a continued education course. It was as if the writer deliberately tried to confuse the reader.

Tis was a very difficult test for 2 hr CE class

CONSISTENT AND ORGANIZED

Wording was verbose, repetitive, and confusing.

Great course. Really helps to stay fresh and up to date, particularly regarding the peer-to-peer, BASP and ride share coverages.

The questions were long which made me lose comprehensive of what the question was asking. I had to re-read three times before answering the question.

Lots of reading. Narration was way too fast. Multiple choice questions were way too confusing. Not my style of learning.

The mono tone recording is so boring it is hard to follow. Makes my brain shut down and I stop learning. Also the names given to the businesses was distracting.

Thank you.

If an agent does personal auto, BAP policies should not be included in this course. That is more commercial auto related.