Insurance CE > Iowa > Adjuster - Public

Ethical Business Practices: Diversity, Equity, and Inclusion

Overview

Insurance producers, adjusters, and underwriters must act ethically, but bias can influence their decisions, leading to unfair outcomes. This course helps insurance professionals understand how bias affects interactions, the principles of diversity, equity, and inclusion (DE&I), ways to reduce unfair bias to foster DE&I in business environments, and why DE&I practices are crucial for professional ethics.

Summary Details

Hours

1.0

Price

$19.95





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Learning Objectives

  • Explain the difference between legal discrimination and unfair or illegal discrimination in insurance.
  • Define bias and explain how bias can act to discourage fairness
  • Identify the difference between implicit and explicit bias
  • Explain how individuals may learn to recognize and overcome personal bias
  • Describe what diversity, equity, and inclusion mean and how these principles can be promoted in a business environment
  • Recognize the benefits of reviewing traditional business practices to identify those that are outdated and no longer meet societal needs


Designed For:

Licensed insurance producers, adjusters, and underwriters

IMPORTANT NOTICE FROM THE IOWA DOI: The Iowa DOI recommends that producers purchase and complete CE at least one month prior to the agent's expiration date. Click to view entire Notice


Course Information

Adding additional credit may change exam requirements.

Access Period: 12 months
Prerequisites: None
Delivery Method: Self-Study
PDF Download: Available
Provider of Record: WebCE
Provider Number: 12712
Last Reviewed: October 2025
Study Level: Intermediate
Approved For: Ethics

Exam

Proctor: Yes
Passing Grade: 70
Questions: 25



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