Learning Objectives
- recognize the nature and sources of ethics and distinguish between ethical decisions and moral decisions
- identify conflicts of interest and recognize ways of dealing with them
- recognize key concepts and relationships relating to insurance claims
- recognize the importance of good faith claims handling, sound customer service, and proper financial stewardship
- recognize an adjuster’s ethical duties at each stage of the claims adjustment process
- distinguish between codes of conduct and codes of ethics
- recognize the claims-adjusting actions that are encouraged or prohibited by various ethics codes
Designed For:
Property and casualty insurance agents, brokers, adjusters, and claims professionals at any level in their career
Repetition Rule: The Florida DOFS does not permit agents to repeat the same course within 2 years of the original completion date.
This course has been approved by the Florida Department of Financial Services for insurance continuing education.
Provider of Record: WebCE
Provider Number: 364621
International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.