Adjusting the volume at the start of every chapter. Once I adjust to my preference it should stay at that setting.

I believe form time to time some of the post course tests have inaccurate wrong answers. This happens usually once one every couple of course I have taken

Course material makes the process interesting.

The objectives and summaries were excellent tools to aid in reading the chapter contents!

While the read aloud is going, it'd be nice to have the highlight of the section to ease some strain on the eyes while reading along.

I wasn't able to search for questions for exams

This three hour course took almost 4 hours to complete without any breaks.

I was finished with the contents in half the time allotted, and I had to wait and let the program just run in order to take the test. This seems unnecessary and a waste of my time.

I think the required time to review the materials is too long.

Would be more interesting if there was some interactive areas and not so cut and dry. Thank you

please update the recommended time to stay in the course, maybe a min of 2-3hours

Use real narrators instead of AI

Much of the reading content was written in an extremely "Purple Prose" manner, making it sometimes difficult to read. The wording was more distracting and over-complicated, making it too decorative and taking away from the content itself.

Content seemed repetitive and very high level

2 issues for me. 1. the volcabulary used in portions of the material were confusing such as conversant, codify, Promulgating, poultice, anachronistic, imbued, fungible, pejorative, and parlance. I was distracted by the use of the work and had to rewind some of the audio. 2. The amount of time to complete the course was more than 5 hours. It took me about 1.5 to 2 hours more to finish the course.

The material was presented in a way that was good to learn, and the practice exams helped prepare me for the final exam.

GOOD CONTENT

The estimated time appeared off. I'm a fairly fast reader and had the reading speed at 1.5 and the course took me over an hour and a half past the estimated time of completion.

easy to navigate. thank you

Providing instructions for the auto-play would be nice.

I didn't use the read-it-to-me, interactives, or video, so I could not answer to the appropriate. I would like to be able to review the exam questions I got incorrectly, to learn from my mistakes.

I loved how easy it was to save my place and return at a later date. There were multiple user friendly ways to restart and get right back into the correct spot.

I like the feature provided for the exams to review the content to check for the correct answers.

Love the audio. Cant say that enough so much easier than trying to read through for a visual learner!

It seemed like the class was more specifically geared toward adjusters vs. p&c requirements

Excellent course and very insightful.

Thank you for not making the quiz questions tricky like other courses. I appreciate gow straight forward the course is.

Ease of navigation and ability to toggle between the chapters was paramount.

Everything was great! Completed my Ce with ease! Loved it!

it was very informative and east to follow.

not for sure why we would need to take a big test this is not trying for a license this is a renewal on ce just wondering

The course was well designed.

Only negative is the audio - it is very distracting voice.

Questions reasonable and easy to understand.

I liked the fact that I could play the material so I could listen as opposed to reading the material. I thought the material was very easy to understand.

Easy to use and is a great learning tool.

I feel like the provided course was great and easy to follow. One suggestion would to provide the content in dark mode to assist readers that may have light sensitivity.

Some of the questions were not clear as to what context you were pulling from. These were mostly the scenario ones with a bunch of commas. They seemed too open ended.

From the Claims 101 Course, I felt that the amount of information AND the time given for the course minimum were not realistic. I would think that the minimum amount of time would be 2 hours instead of 1 hour and 15 minutes.

Really enjoyed this class

The course took longer than anticipated. If you had to go through the entire content without rushing through, it takes much longer than the minimum amount.

It would be great if you would show the answer to any missed questions.

lots of reading, more videos needed.

Very clear to understand

Very user friendly and very helpful that it reads to you.

Fantastic experience. The reserving explanations very detailed with examples...

Overall, very easy to use.

I have been using Web Ce for all my Continuing Education and have always been satisfied with the content and format

Loved the course content and the way it was presented.

I would like to see more videos

Excellent. Very easy but informative. Entertaining as well.

The course was very helpful and easy to follow.

Good course.

The questions were understandable without trickery.

I found the course very informative and the study materials well written. As to WebCE as a whole, it was very convenient to pick courses to complete the 13 hours I needed to renew my license.

Very easy reading material.

Very User Friendly

Very Good Course. Thank you.

I don't recommend the course because its TOO MUCH INFORMATION to try and retain/remember. Its crazy that we are expected to recall such a volume of information and the State of Oklahoma needs to revise its requirements to retain a license. Thank you.

The format is user friendly and very easy to follow.

Excellent courses and instructions.

Enjoyed this course - perfect for Account Manager not touching claims all the time

good course

Good information refresher course

I like the option to read instead of listening. I learn better that way. Thank you.

good course

The questions are often unclear, or listed answers are ambiguous

This was my first experience with continuing education courses. I was concerned about how difficult or complex the process would be. It was pleasant and effortless. Thank you.

Company controls the last two questions. I have no control etc.

Very frustrating that I read through the course and completed the practice questions in less than three hours. The Department of Insurance instated this year that you must spend six hours and 40 minutes in the course before being aloud to take the final exam is absolutely ludicrous in my opinion. A waste of valuable time.

The time constraint requiring you to stay in a course for a ridiculous amount of time. I went through the program reading and answering the questions, and then listened to the entire course, and still had to go back for almost two hours re-reading the course to meet the time requirement. Very frustrating and time wasting.

some test/quiz questions were confusing or misleading

Well designed instruction and testing method.

I really enjoyed this course.

some of the questions are very biased with equally biased answers

The information was very informative and easy to comprehend

great content

Enjoyed this course.

I disliked the time restraint that was applied to the material that prevents you from taking the test.

Great material easy to read and understand.

The audio was very monotone and impossible to listen to.

Amazing. Love this format. All text worked GREAT. I dont use video or audio due to the text being perfect for studying and passing the exam. Just focus on the text and you'll have NO PROBLEM!

More interactive components can help with staying engaged. The introductions/summaries were accurate, so I appreciated that. Notating topics that were outside of the course's scope was also helpful.

I wish there wasnt a wait time to take the exam

As an independent agency owner, who works with many carriers/claims departments, I enjoyed learning more about this subject. Thanks!

This course should be 4 hour credit instead of 3 hours. It took me with much longer to complete any with the read out loud option.

The read it to me voice was a bit monotone.

I listened to every module and completed all exams and found out that after following the program I had to wait 1 1/2 hours to take the final exam because I finished too early. How can I finish too early if I followed the program? Very frustrating.

The read to me really helped me I learn better listening.

Lesson provided useful information

The package selection for ordering CE materials makes the Web CE process simple and effective to meet requirements. Thanks!

Everything was great with this course. Can't think of anything to improve on except maybe more examples.

The format was easy and simple.

There where 3 question that showed I missed. I emphatically know the answer and select the correct radial button. However the system in all three cases selected the radial button below the correct answer. Though you might want to investigate this system glitch

I like the ease of self-study and being able to refer back to the course during the test if needed.

I like the ease of self-study and being able to refer back to the course during the test if needed.

Excellent CE course

Great Course..!

Course material was simple, easy, and relevant to my work.

The ease of learning the material was nice

Way too long of a course, with repetitive information. Quiz/test content is not always discussed in material

I really like the new feature of being able to reference back to the material during the test taking

Thank you for an amazing course

Really enjoyed the course. I have been a claims adjuster 30+ years and this course is on point. An excellent tool for first-time claims adjusters. Kudos!

Very nicely presented!

good course

I found this course very interesting.

WebCE is a great resource for Continuing Education requirements. The course information is relevant and easy to follow,

It would be helpful if you showed which courses counted for adjuster and agent hours (often they can be used for both)

Great course for both new insurance professionals and a refresher for experienced ones.

This process is a convenient/comfortable method to digest information and test knowledge of course material.

some questions are ridiculous

The questions on the exam or poorly worded. The unusual names for people and companies are unnecessary in the exam questions and make it hard to follow what is actually being asked in the question.

Most people could get through the modules quicker than the hours required for each section. The time frame that is mandatory before moving on to the next section is a big waste of time and frustrating.

This was a lot of material, but it was so well organized.

Test questions were humorous but not challenging at all..

At the review incorrect answers section, it didn't really show your incorrect answers and explained why it wasn't correct, while also not showing what was correct.

Have the audio slow down.

The read it to me audio was a life saver!

Need more time

My staff are required to take this very informative course. Thank you.

I have almost always used WebCE over the years. I am aware of WHY you guys require a certain amount of time in the course before allowing people to take the final exam, but for me, it was EXTREMELY FRUSTRATING. I am a very fast reader. I realized this was going to be a serious issue when I read through the first 4 hour ethics course (yes I read it) and couldn't take the test because I didn't spend enough time in the material. Not even close. I tried leaving it open on my 4th computer screen while I worked on the other screens, but it kept timing out. The only way for me to accrue enough time to take an exam was to leave my computer on at night for hours and hours and not touch the mouse. I doubt this was the goal for you or for me. I also kept having to log in again and again as it would log me out for inactivity. Took me days to complete all my CE that I used to be able to complete in an evening. I'm not sure if all online CE companies are forcing time limits like you are, but next time I'm going to have to try a different CE company. This was the most frustrating CE experience ever...

Great information easy to follow and understand.

I FOUND THIS COURSE TO BE VERY EASY TO UNDERSTAND AND PASS

I would like to know what answer I put when I get one wrong or at least the correct answer when viewing the test questions that you missed.

Very easy to navigate

Loved that I could read along while hearing it read to me.

Great CE content, I learned new things

Coarse are to long.

Good course, easy to follow and complete. Good content.

Love the course been using for the last 19 years

Easy to use

Thank you, very clear reader and seems to make you listen.

informative, educational

good exam

The Read-it-to-me audio was much needed this year because I am starting to have some memory and concentration issues from a medical condition. As a seasoned claim professional, I am knowledgeable and able to make educated guesses, but new information is difficult to retain.

Great presentation of material

At one point I advanced to the next page and got an error message. I was concerned that my progress had not been saved and was happy to find it was when I logged back into the course.

We need more credits geared towards what we actually do. I am a WC adjuster and not a liability adjuster. We need specific courses per adjuster. Not all Adjusters are liability adjusters and NM seems to only geared towards liability and not WC.

Great course

Course was just fine

Content is clear and easy to follow. Info is easy to understand and follow

THE COURSE WAS VERY VERY DETAILED. I LEARNED ALOT.

In the practice questions for chapter 6, question #3 pertains to a liability claim scenario. One of the options asks if the "insured's" damage resulted from the policyholder's actions. Shouldn't the question refer to the "third-party claimant's" damage?

Some of those questions made no sense without added context

I liked that the questions were clear and not overwhelming.

Love the ease of use

Phenomenal course. Information was clearly articulated and conveyed in digestible fashion. Highly recommended.

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Another great course. Keep up the good work.

Claims 101 as very interesting and very educational. It really refresh my memory, each chapter kept me wanting to learn and continue. Thank you.

Great course, very knowledgeable.

The course was well put together and good timeliness

Noticed a few computer cliche's. After taking the chapter end exams, and marked down for answer only to find out when it was re ran it was the correct answer

This course was very informative!

I found the course to be very difficult and I also found the course to use a lot of vocabulary that was unnecessary in order to educate on the material. Quite often more simplified terms could’ve been used.

wish there was more interactive content, or even videos to keep my attention instead of just reading everything.

Great course!

I appreciate the unexpected humor in the exam questions

would like it that you could take courses that satisfy the requirements for multiple states and report to multiple states

Very well laid out course easy to follow.

The chapter exams helped a great deal, as do the ability to check back in the chapters to confirm your understanding.

There are a lot of questions where there are multiple answers that are correct. Just one is more correct than one answer and that can cause confusion.

Really liked the feature for Stopping me from completing the "Grade Exam" because i had 1 unanswered question. Life Saver for sure!

I'm looking for a button that will take me to the next exam required on my list

Good course

I especially enjoyed the ability to review the text (open Book)

Please do not have a time limit before a student can take the test.

There were two questions that had misspelled words. One of them adjuster was spelled adjustor and the other insured was spelled incorrectly.

a very good program, well laid out, easy to review and come back to or section the learning as needed, Keep up the good work

Eliminate the minimun time limit

Lots of information to recall at one time but definitely beneficial to my overall knowledge and expectations

Question 12 needs reworded and you should review the definition of a Henway on Google. Seems inappropriate due to the slang.

I felt that this course was very thorough and presented the information in an easy-to-understand format.

good info in this class

The material was well organized and easy to comprehend.

Really helpful audio in the long run

A lot of content seems to just be filling space. Explaining different regions of the country to describe how an organization may have geographical departments? And the final exam asking about coverage to a Henway? RIDICULOUS. A Henway is a joke; while humor is important, it should not be used to "stump" the reader. The lesson also used slang like "stump" that is to say stupefy the reader.

You told me which questions I got wrong, but you did not show me which answers were the correct ones. This did not help me.

Some of the final exam questions had funny multiple choice answers. It was obvious what the correct choice would be but it actually spurred me to read the question and answers a couple of times just to have a laugh. Genius.

I feel that this course is very comprehensive and well executed.

Really appreciated the read to me feature since I had eye surgery and reading the text was very difficult.

Easy to use and complete.

I really felt like this course was a trip down memory lane when I was claims adjusting.

Nothing! It's just so easy to use and very helpful in earning CE credits!!

This course was very helpful and interesting. The content applies to all types of claims, which made it relevant to me, as I work in marine claims (which was only 1% of the license training materials). The content put my role in perspective.

Great course, well presented. Thank you!

I disliked that there were no visuals throughout the course material. The entire course was just reading bullet points. I tried to use the voice audio for part of the course but whatever AI your program uses made this information even harder to follow along with because their voice was so monotone. The information you gave during the course was important for new adjusters but the way you presented it (ie no visuals and awful AI voice) made this course difficult to follow along with)

Good job in easy to read voice.

As an auditory learner, I am grateful for the, "read aloud" feature, available in your courses.

The course exam is broken down into segments. It would be an improvement after each section to get an update on the grade,

These courses appear to be designed the cheapest way possible, using a robotic voice with little-to-no inflection or pause for parentheses and other areas one would expect a brief pause. The content consists of blocks of text - nothing more. As a person who does not absorb information via lecture, I get the bare minimum from these courses.