I think if you pass each exam with a 70% by have a final exam all over. The course itself is time consuming .

Everything is VERY user friendly and intuitive.

good job

Excellent course.

Thank you.

Good course. Reading aloud helped me follow along.

Read it to me audio was distracting so I turned it off. The ability to toggle back to study the exam question was very useful.

I enjoyed the read it to me feature - it provided a seamless approach to the material and allowed me to follow along and focus clearly.

I have used WebCE for years

For me, the "Read-it-to-me audio", was the best part of this course. Please add it to all your courses. Thank you

I enjoy completing courses that are applicable to my position as an Auto Liability claims adjuster. Most webinars I come across don't necessarily apply. While interesting, I prefer to spend my time with continuing education that I can actually use on a daily basis. Thanks for these courses.

I wish you all would become Allstate's preferred vendor. They currently recommend Adjuster Pro. I was not a fan of their training when I got my FL license. I wish you all would become Allstate's preferred vendor. I had to pay for this package out of pocket.

very well done...thanks!

Questions were clear and pretty easy to understand the material.

On one of the questions regarding a dog bite.....why does it have to be a pit bull? Can't you just say 'the neighbors dog got loose and bit him"? I mean, what's next? Was the pit bull's owner a person of color and we're going to put that in the question too since we're stereotyping now? C'mon folks......just say 'dog'. We don't have to reinforce and perpetuate stereotypes.

Great course content.

the questions were very involved and extremely lengthy

The read to me audio is unhelpful. He reads too fast and the slower version is too slow. Great courses, easy to read and understand.

too long

More interactives and videos would be helpful. Also, the ability to rewind the audio by clicking on a specific paragraph, sentence or word and have it start from that point would be very helpful.

Keep up the good work

Exam questions were somewhat mis-leading

more videos needed

Thank you!!!!

Great course! Very informative

the questions sometimes felt confusing at times. had to read several times to understand.

I have used WEBCE for a while and will continue to use!!!

The experience was great and I intend to pursue additional courses through WebCE, because because of it's ease of use, making it understandable, and the courtesy I receive from it's representative whenever I call. They are very professional and courteous.

Some of the test questions are not entirely accurate or are misleading. For example, when does a duty to defend an insured end? It does not end when the adjuster DISCOVERS a coverage problem. There are still many steps before a defense could be withdrawn. Also, asking about liability for a DEFENDANT indicates a case is in litigation so the answer would reasonably be that a jury will decide liability, not the adjuster.

Content was clearly outlined and presented. Examples/Case studies were presented and explained succinctly.

I liked the audio which is nice to follow along.

Class was easy to follow and stated all information in a very digestable manner.

This course was very informative and I learned a lot. Thank you!

Thank you.

The only thing I would change is: an update to the read to me. It is run-on and mispronounces a lot of words. Thanks

Some of the questions you could not find worded similar enough that it left questions when you went back to re-read it which used up a lot of time trying to locate the spot to find your answer.

Good course! I really enjoyed it.

The course was very easy to follow.

Great course! Easy to follow and informative. Great reserves refresher!

THANK YOU!

easy flow

it was great

good course

One thing to even make this a better experience for most people, please add video explaining some of the content. This helps virtual learners even more

Workload was precise and Web CE made it easy to go back and look for answers that I was unsure of.

Improve AI enunciation of common insurance jargon and phrases.

this program is set up for success!!! Great program!

I look forward to WebCE providing professional liability coverage and claim courses, E&O coverage and claim handling courses.

The information that was needed was presented in a clear and concise manner, which enabled me to apply my learnings on the test.

I was told could sign into any device to complete course. This time I was not able to sign in on personal computer with username/password,(had been doing), this time it took be to security code for my work and would not allow me to sign on. I had to go to my work computer to work on the coouse.

When you save your spot for later, it would be nice for the system to also save the spot where you were currently reading and some kind of features that lets you catch up to exactly where the audio is reading.

Great content and easy to navigate. Thank you.

Perfect. I like examples of the losses for illustration.

I learned so much about claim reserves.

I respectfully request that you remove the reference to a Pit Bull attacking in questions 30 and 34. This perpetuates a stereotype that is false, misleading and has caused great harm to these dogs. Please replace "Pit Bull" with "dog"; the type of dog has no bearing on which one will bite.

Great and user friendly! highly recommended

I liked some of the questions, that had some funny wording. Like Frankies Avalon, it makes you laugh and relax when you take the test. SO thanks!

Did not like the audio.

There was a typo that I noticed but I don't remember where specifically. A way to report this kind of errors at any point in the course could be useful.

great content!

The format is very educational, informative!

Current information and easy to navigate through course.

easy to use

Useful, well organized information

Great site to complete your continuing education needs. It is seamless and easy to use.

I liked how I could find the content I was looking for.

Thank you... very easy to utilize the tool.

More visuals would be nice.

Good course!

Be well.

Easy to use program.

No Issues, was perfectly fine

The audio narration is a tad too fast in my opinion. If I try to slow it down using the audio options then it's too slow. Like Goldilocks, it needs to be just right. Also the voice inflection when emphasizing key points needs improvement

Easy due to the great material provided

I find read along with audio very helpful in my learning style

Good material, relevant to my job.

this has been a very positive experience

Course was easy to read and find answers.

Very informative and the audio is a plus

Still a loyal customer after all these years!

We should not be seeing spelling errors on something as important as this. an example i saw is on the test, you have "clem adjuster" instead of claim adjuster.

The AI pronounced many words and phrases erroneously. Drove me nuts.

I loved everything about this course except the question about the negligence on the dog owner. Using the breed "Pitbull" is not just unfair, it is discriminatory. My husband and I have rescued 3 pups and one of them is a pit bull. Dog owners of Pit Bulls will vouch, 1000%, that they are the most beautiful, sensitive, caring dog breeds - yet, in the media they keep getting blown up with negative associations and examples. Using this innocent breed in your examples as a "cause for an accident or incident" is just plain wrong and I recommend you not using a specific breed for your examples in the future. Kindly, thank you.

I feel like Question 19 was not worded correctly and the correct answer was a trick. If insured is not liable for injuries it should be zero liability---but that wasn't a choice.

Excellent thank you!

Chose a better AI voice for placing more emotion and emphasis on tone when a sentence ends and a new sentence begins. It was robotic at times and I would lose track of where I was in the paragraph. Example I sneezed 3 times in a row, which forced me to close my eyes and lost rack of the audio matching to the words. A visual aid such as greying out the words read vs words to be read in black could provide a visual aid as the material transpires down the page.

Awesome

It would be nice to have some Public adjuster content

Excellent course

I like the fun names in questions/examples such as "Frankie's Avalon" - during a tedious & stressful training that helps to give you a little chuckle! Thank you!

Academic

so far so good

None I can think of at this time.

very efficient

A lot of info in this course may consider more hours. Thanks

This was very good. No so convoluted. Much more easier to understand

Whoever came up with some of the creative questions deserves a raise. "Before investigating McQueen's claim for lightning damage to his car..." is brilliant and fun. Keep that up!

See ya back in a couple of years!

satisfied

The content was helpful and educational.

Excellent content, presented in a clear, concise and easy to understand manner.

Very comprehensive, easy to use, very helpful that it was read out loud.

This is not only a good way of testing knowledge, but it is a great way to teach the information. I am learning a great deal from going through this that I'm also retaining for my job. I think it is because of how it is explained and set up to not just remember it but to learn it.

Good job.

Only issue i felt was that the narrator spoke a little fast, otherwise enjoyed the course.

Excellent!

The wording of the questions such as “Abraham’s Lincoln” and “ lightening damage to McQueen’s car” is kinda throw off to the actual question itsself

Good Course!

great course

Create a book for adjusters to study.

I love the new ability to read it to me. I don't remember that from last time.

amazing

The content was clear and concise.

its an spectacular course

Thank you

I would find it more beneficial to include more cenarios.

THE BEST SITE OUT THERE. My company pays for us to do our CE's if we use their site. I choose to pay out of my own pocket just to be able to use WEBCE

Good Course with excellent case studies.

Excellent job, ce

The course took less than two hours to complete, following the read-to-me audio and reasonable time studying the encapsulated material.

Easy, and clear tests and items.

There should be a clear answer choice, not multiple possible answers.

Course material was well presented.

Too much text, lack of visual aids or interactive components

I always rely on Web CE for my CE Classes as they are always priced competitively and are through in their instruction and academics. I highly recommend Web CE to my friends and associates.

Glad I passed

It would be great to have more than just text and the read it to me function. Maybe some videos or interactive activities will help engagement.

Wish WebCE became the official provider for the annual NFIP adjuster course. The current 6 hour seminar, the same format and content for the past 10 years, asks for no student participation nor any feedback to confirm that students actually learn something.

Academic

there was some wording that was off or hard to understand what was intended

Good product, thank you

The exam questions were structured very oddly, which resulted in confusion for and lack of clarity with what was being asked.

I liked the case-studies.

Some parts need to be broken up into smaller sections. Reading these can be quite long, and I think breaking them up would be better. It's a lot of information to digest.

Thank you

Good refresher on reserves and claims handling. Thank you

Thank you the whole experience was great

Very good information. East to use website.

Thank you.

I love the text files w/ all the notes it makes it easier to check my answers to make sure I've retained the info. no changes needed.

Great course and no errors. Thanks!

Very user friendly. Easy to understand content. Great job of explaining process.

Very easy to know what courses to take to meet requirements of state licensing so I appreciate that.

Good courses. I never give the highest marks as there is always room for improvement in everything.

I appreciate that many of the exam questions were pulled from the quizzes at the end of each section of the course.

Easy and accessible

WebCE is great. I'm a repeat customer

excellent

The content is current and relevant to claims adjuster in all venues.

No read it to me audio

more fun interaction

Great Experience

I've used WEB CE for years. No issues EVER.

The only issue I have is that the class is marketed as a three hour course, yet if you watch every second of the material you are still 45 minutes short of the three hours. Module time should correctly reflect the time the entire class is marketed as. Otherwise good stuff!

detailed examples

WebCE is the BEST!! I always recommend WebCE to my coworkers.

No comment

Put it all together

Thank you!

Thanks for a great course. Got any job openings?

great course

Questions that related to the topic at hand but were not purposefully made to be confusing by attempting to add double or triple negatives.

Take off the time requirements before the exam opens

I would like to have the option to order the courses via the amount of CE hours.

I found the WebCE courses to be very informative. I will definitely recommend to others

Having examples and questions that were engaging or humorous made the whole course more engaging to listen to and kept my interest where it could have been dry.

Thank you!

Thank you

Good practical overview

Great presentation and it was easy to follow

I have used you service for several years now and do not expect this to change.

My Go-To for CEs!!

In 3.5, Melvin Green/Mr. Green changes to Ms. Green... if this typo is corrected, this may be less confusing to future learners.

Courses were easy to maneuver.

Good experience

Excellent course, well written and covered essential information. Practice exams matched final exam very well.

found some review questions somewhat ambiguous.

Thank you

Excellent product! Highly recommend it

The audio was too slow.

Course was very basic but otherwise fine.

This course focuses on auto insurance and has 0 value to someone that does homeowner's insurance.

The names used in the examples are distracting while trying to take the sample and final tests. In a lot of the questions, names aren't even necessary and just muddy up the question with alliterative words.

nicely done

Loved the course.

Great presentation.

There were a couple times I had the same questions back to back to back on the same test. I had one question.

Well Done!

I completed the exam, selected to grade it. It signed me out. Logged back in, went through to grade exam again and deleted 1 answer and graded the exam, so I got that one wrong. That is my only issue.

Chapter quizzes/knowledge checks were beneficial

Thank you!

Good course, very helpful...

Easy to follow. Well put together and informative

No additional information

I thought there could have been a little more emphasis as "determining their is a policy in force" as a preliminary step in claims handling. It was noted round about. But the steps incepting a claim investigation could have been a little more steadfast in presentation. You probably cover it better in another course is my guess. All good overall.. I also like the way you teach broadly, but then tend to focus more on what is actually relevant in the real world for testing purposes.

Fantastic!

It was hard but i did it! Good voice which is easy to understand

easy to navigate

Thank you!

none at this time

Clear and concise details examples of claims process.

Lengthy

Some of the questions in the test were also on in the quizzes which makes perfect sense. However, I would recommend not posting the correct answers in the exact same spot in the test as they are on the quizzes.

The course materials and the content delivery method is amazing and very user friendly!

Well-constructed course

I also loved the wording of the questions in the final test. I appreciate the humor of the names of cars & insurance companies. Kept me interested!

VERY HELPFUL

Thank you! Glad that's done and 10 days to spare on my CE credits to keep my license. The best part of Web CE is that you can do the courses any time you have free time. Denise

Questions should be adjusted to specific positions and what they actually work not just what a general adjuster needs. Unless i decide to work in injury i will never use that information. Instead additional information towards my actual claim handling could have been added in or even expanded on in more detail.

no suggestions

I enjoy your lessons and always learn new information. It's easy to access and understand!

good course

Offering a series of shorter courses was definitely the right move. Short courses with short tests are far better than one long course with huge test.

Good quality training.

I have no additional recommendations at this time.

Thank you!

I learned a lot from this course.

great course

Really enjoyed the content was on point, concise & not too lengthy. Appreciated that I had the option to read at my own pace vs forcing end user to use the "read it to me" method, which is much slower than I tend to read.

The coursed are very informative

Very nice pace, which allows you to focus on the material. Thank you!

I liked the format and the option if Read-It-To-Me Option.

Great job, thank you!

It looks like the funny writer did the questions for this quiz too, shout-out to them. While I don't work in claims, I feel like I can use this information in coaching the customer service reps I assist in explaining the claims process, and why we can't say over the phone if a "what if" loss would be covered.

informative

Very informative and not gone over at a pace that could be followed not rushed

My only complaint is that some questions seem like they could have some of the same answers. It seems like it's trying to trip people up.

Thank You

dont change it up too much!

Content and questions overly long.

Excellent course guide material. Easy to read, comprehend and follow. 4 out 4 STARS

Good course material and relevant to the topic. Well laid out!

The scenarios were helpful in connecting the material to the work of a claims adjuster. The course would benefit from more engaging material including videos.

Good course.

webce is my 'go to' source for ce requirements every time.

Application of deductibles should be covered in the material using input from subject matter experts.

I was looking for a Claims Evaluation with more focus on Workers' Compensation. More information in description may have helped me in choosing another course.

always educational

very poor tests for an insurance adjuster's license ugh

I appreciate the ability to review those questions I may have gotten wrong.

superawesome

the read-it-to-me audio is really rather terrible. Hearing 13,000 read as one three comma zero zero zero was annoying.

This particular subject was very straight forward and helpful. This course to me has real value.

I like the quizzes after each section and the details for the right/wrong answers so i can better learn.

In beginning the course I did have some difficulty locating my NPN.

Typo in Question 11 for the final exam: "Assuming an insured*sic (SHOULD BE INSURER) is legally responsible to pay damages to insured party as the result of an auto accident which of the following injuries most likely has the highest settlement value"

Overall very good experience.

I had no prior experience with claims and this course was extremely helpful getting a good understanding of aspects of claim resolution.

I like to convenience and ease of using this program for my Ce hours.

Awesome tool to use and very clearly stated

besides the audio perhaps adding some scenario based videos/ Other than that its a great course.

It was very boring content and hard to stay focused.

The exhibits are very helpful

Awesome Course

very good

It would have been helpful to define "sublimits" to property damage so as to be so informed for the utilization in regarding the structural building as well as personal property. And, for jury trial, the individual case method indicated six (6) lay people, which is permissible for a "petit trial" in a federal court. When considering a jury verdict, would not 6-12 lay people comprise a federal court's trial by jury? Just a thought for clarification, it certainly did not affect the outcome of understanding the issues of making an estimate for the individual case estimate reserve method.

Great program

Please add more Professional liabilty and E&O courses

The audio -person reading the the course has a very monotone voice that i found myself getting very drowsy.

All of the modules fulfilled their purpose. You might enhance the program with a video or two.

i have used this site for certification for years

Some of the jargon in the more-technical parts could use more explaining in layman's terms. Excellent use of humor with the punning names.

Love WebCE. Clear, concise, and to the point. Thank you.

Very detailed course, easy to understand and follow

The computer generated voice for the course being read, is very monotone and does tend to make it hard to keep your attention on the lesson.

I wish we could see correct answers to the missed question on the exam ( if it's passed)

I'll be back for my future CE requirements. Thanks

Great Course

I like the new read it to me audio. Especially when taking some of the longer courses.

great course

No additional comments

Easy to sign-up - easy due to being able to "stop & start" as needed. Well put together.

I liked the read-it-to-me audio.

The customer service at WebCE is excellent. Even during the covid pandemic, they were always very patient and helpful. WebCE has an wonderful staff.

Course was very well suited for the position of loss adjusters of any types

As a long time claim professional, this course was well done and a good reminder on all the aspects of good claim handling.

excellent course

Needs more interactive training

some of the textual descriptions had grammatical errors that actually effect the understanding of the example or statements.

good lesson

A few of the test questions were confusing.

The course was GREAT!!!!!

I had a technical issue where the audio portion did not work. In later chapters it started to work again.

Have used Web-CE for many years. Appreciate the ease of use.

very difficult

It would be nice if the information could be tailored to specific areas of expertise - for example auto adjusting, workman's comp etc. Many of the topics/questions were not relative to my specific line of work and therefore unnecessary information to practice/review.

Some of the test questions were too objective

great class

There were several grammatical errors in the test that caused me to have to re-read some of the info to understand it correctly.

Clear, complete, concise, and consistent training materials I can rely on: the 4 C's each and every time I need them.

I most disliked the atonal computerized reading voice.

The course is well laid out and the material is very educational which will be of benefit in the adjusters professional work.

I enjoyed the course and will re read a few of the sections as I like the tables

I used the auto reader function for the first time this year. I would like to suggest that you give an indication of where the auto reader is on the page. you can make it yes or no as well. I believe that would help me learn the material better. thank you.

Easy to review and take test

The voice could be less drab or monotone to listen to.

the app is user friendly and convienent

nothing.

Good Course and learned a lot.

I really liked this course. The content was easy to follow and very thorough.

I thought the material was well presented and easy to understand.

GREAT PROGRAM

The reading material is to long - It takes to long to get to the exam. Over kill on reading material

Videos would be helpful

The audio software could use improvement, or better, use a real person reading the material to ensure correct emphasis and pronunciation are used. Just FYI, in example 4.3, "arm" should be changed to "leg". The injury discussed is t the femur which is in the leg.

no further comments

The voice could be a little better.

informative information

Great course.

No additional comments

maybe more interactive tools, like video

I have no specific comments regarding this course.

Good Product

Liked ease of use and time to complete

No additional comments.

I find the overview and summaries to be very beneficial.

Will always complete my CE credits with Webce

Everything was great

Nothing information right amount of content

show answers/explanations to questions that were answered incorrectly in exam to know how to improve in future handling

very monotonous. possibly a different narrator voice.

satisfied with the course

This course had information that i may never encounter unless i was adjusting a claim. It was good to see these scenarios to know where the claims department is coming from when dealing with issues such as these in this course.

IT was well put together and I was able to learn something I didn't know.

Lots of overlap with the Investigation course Exhibit 4.3 refers to a fractured femur but then talks about 2nd surgery to remove hardware from arm. Femur is in the leg.

course very helpful