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Very good course and refresher
user friendly and content is something we use every day
I'll deff be using you guys again in a few years for my next renewal
Would be more interesting if there was some interactive areas and not so cut and dry. Thank you
thank you
The goal is success in this course and that is evident in the entire process.
The product should be upgraded for todays way of settling claims. Most claims are now virtual and adjusters are rarely going into the field.
The contents of the course were very helpful and easy to understand
The content was very useful and easy to understand. I loved that I could change the play-back speed to 2!
would like a real person to read the material vs an AI voice
Use real narrators instead of AI
I love some of the names in the scenario questions; keeps me engaged and entertained while learning.
Thanks again for delivering exactly what I needed to complete my license requirements.
You have some incorrect info in this class, I sent you an email on it.
Much of the reading content was written in an extremely "Purple Prose" manner, making it sometimes difficult to read. The wording was more distracting and over-complicated, making it too decorative and taking away from the content itself.
Excellent and really enjoyed it.
Great content
This course ws very long winded & I found it to be duplicitous in a few areas. I'm actually shocked and annoyed that it wasted do much of my time.
great course
Very informative
Content seemed repetitive and very high level
As a professional Property adjuster, I appreciate the fact that continuing education courses are being required to add to the professionalism to our line of work. I tried to make a concerted effort in the organization I chaired to get this required in Rhode Island's nearby state. Unfortunately, the effort was not successful. I appreciate the opportunity to have this available given the already loaded demands we have in our work as Independent Adjusters. Thank you. LJC
Thank you
2 issues for me. 1. the volcabulary used in portions of the material were confusing such as conversant, codify, Promulgating, poultice, anachronistic, imbued, fungible, pejorative, and parlance. I was distracted by the use of the work and had to rewind some of the audio. 2. The amount of time to complete the course was more than 5 hours. It took me about 1.5 to 2 hours more to finish the course.
There were some poorly worded questions that should be rewritten for a better understanding.
The material was presented in a way that was good to learn, and the practice exams helped prepare me for the final exam.
Very easy to use.
I love assist search to go back and review chapters
GOOD CONTENT
Once I figured out what I had to do, it was very easy.
It would be nice if you could actually allow a real PDF copy of the study materials to be downloaded instead of making it only available through a browser online
Great learning experience
It helps to be able to review the chapter is not sure of an answer... Just dont know why we need have questions to confuse the answer?
THANK YOU!
More video examples of situations/scenarios
Using famous names in the questions for the exam was a distraction. LOL
easy to navigate. thank you
Providing instructions for the auto-play would be nice.
very good system
Excellent content
I like the fact that the read it to me is available and I just following along as it is being read to me. I LIKE IT.
Very educational.
I loved how easy it was to save my place and return at a later date. There were multiple user friendly ways to restart and get right back into the correct spot.
I like the feature provided for the exams to review the content to check for the correct answers.
thanks see you next time
Thank you.
I see no reason or any place for improvement you folks were excellent
it was easy to understand and I could do it at my own pace
Thank you. Very educational
The specific scenarios are in smaller font which made it a bit of a struggle to read, they were too wordy.
Abraham's Lincoln, I loved that!
Love the audio. Cant say that enough so much easier than trying to read through for a visual learner!
great experience
I like to study your courses.
love webce
Easy to follow-
I appreciated the open book inclusion with links to the specific chapters the reviewed each question listed.
It seemed like the class was more specifically geared toward adjusters vs. p&c requirements
The courses are lengthy. There are too many assessments.
Great information for my position
This section had a lot of material to cover. It has quite a bit of detail and great examples
Great course !!
Excellent course and very insightful.
Thank you!
I enjoyed the course.
ease of use
Each section had its own exam.
I notices at least two grammatical errors.
Thank you for not making the quiz questions tricky like other courses. I appreciate gow straight forward the course is.
Test questions are too long and confusing
requiring the time to just sit here after passing a test, showing that I know the content
Ease of navigation and ability to toggle between the chapters was paramount.
I have used WebCE multiple times and I am always satisfied with the ease of use and the cost.
EVERYTHING IS PERFECT!
I liked the ease of studying with the audio.
Everything was great! Completed my Ce with ease! Loved it!
Great as always
it was very informative and east to follow.
Incredibly well written, great examples and east to follow. I also appreciated when information was repeated as courses progressed. It was east to take and comprehensive - thank you!
The course was well designed.
I have completed CE credit requirements through a different company before. Webce was recommended to me by a co worker.
Only negative is the audio - it is very distracting voice.
Too may test
Questions reasonable and easy to understand.
The questions were thought provoking
I liked the fact that I could play the material so I could listen as opposed to reading the material. I thought the material was very easy to understand.
Why do I have to start each section audio? If I hit continue, the audio should continue as well. Also, volume should not go back to maximum every time I hit continue.
Keep it playing on auto
great service
The course was good however it was a lot of info packed into the course that made it difficult to remember.
thank you to help me choose the correct curses
EASY AND INFORMATIONAL
The time requirements
Easy to use and is a great learning tool.
Always obtain value from Claims Investigation courses
Just what I was looking for.
Material was great, but the voice over was a bit dull, making it hard to maintain my attention.
Loved this course!!!
Thank-you
I appreciate your content.
thank you for all the above
everything was great!
This is my second time utilizing your product. I had several questions this time and found that your team, who answers the phones, was excellent. I have 21 more hours of examinations remaining. Thank you for providing an outstanding product.
Everything was great, just have 2 opportunites: 1-The minimum amount of time requried isn't met when you are following the instructions and listening to every module. I had to repeat sections just to get the timing met. 2-Is would be nice if I set volume to low and move to next module that it remembers I set the volume to low. It is very loud every time I move to the next section.
Course was easy to understand and move through quickly.
Outstanding Courses!
I feel like the provided course was great and easy to follow. One suggestion would to provide the content in dark mode to assist readers that may have light sensitivity.
Very interesting content. I don't work in claims but it's nice to learn about what a Claim Adjuster does. Thank you !
Great Course
I like the fact that I can go through the course when I am available, the flexibility of the course is wonderful.
Always good product
very educational
Information easy to navigate successfully.
OUTSTANDING!
Great course although lengthy.
I liked the examples because help to understand the content, personally, helps a lot to me.
Once again, had the read all the pages twice to meet the time requirements.
Some of the questions were not clear as to what context you were pulling from. These were mostly the scenario ones with a bunch of commas. They seemed too open ended.
I wish it weren't so long and repetitive.
The 6 hours for the course were too long, it only took about 3 hours to get through the content.
Love the learning experience.
Questions were written out clear and comprehensive
I want to personally thank the person who helped me enroll; sign up for these courses. Her name is Nae. I didn't get her last name, but please know that she was very helpful, kind, courteous, friendly and competent! She explained the process to me, and helped me enroll in the CE courses I need to maintain my State of Texas Adjuster's license. Again, her first name was Nae, I did not ask for her last name, but I'll never forget her name, because it is the same name my aunt calls me by. My middle name is Renae, but my aunt always calls me, "Nae." Please know how very much I appreciated the service she provided.
Loved what I was able to brush up on, this course while lengthy was very straight forward
For inexperienced or first time claims professionals, I would like to see some videos in this course.
These courses were enjoyable, well thought out, and informative.
I really like this course!!!
From the Claims 101 Course, I felt that the amount of information AND the time given for the course minimum were not realistic. I would think that the minimum amount of time would be 2 hours instead of 1 hour and 15 minutes.
The questions and answers are the weakest link in your program: when more than one answer is acceptable, it reduces the quality of the question.
Read it to me audio was often difficult to understand because of mispronunciations or a lack of emphasis or inflection on certain words or phrases.
Love this, I used it for 18 years. I always recommend this to my colleagues.
I disliked that I had to adjust the volume for every section of every chapter. It defaulted to max volume each time.
Really enjoyed this class
So far this has been an extremely positive experience.
Valuable information
Content very informative
I enjoyed this course especially the step by step claim investigation process.
I love you
These coures are very profesional and easy to work with.
The course took longer than anticipated. If you had to go through the entire content without rushing through, it takes much longer than the minimum amount.
This is one of the "best" courses you have in that it is more direct & less complex in the wording / phraseology utilized in getting points across. I don't use the "read it to me audio anymore because it puts one to sleep (and I read faster than that) The ability to review materials regarding certain subjects is most appreciated.
Please exclude religion from your "ethics" comparison - it was spoken not once but four times in this learning lesson.
no complaints
Some of the course had incorrect spelling or grammar which made some of the questions difficult to determine the correct answer
lots of reading, more videos needed.
Very clear to understand
Very user friendly and very helpful that it reads to you.
Claims process & handling have long since been removed from Agent & Brokers. This is of very little use for them?
Love it and after so many years of adjusting still learning.
Test and quiz questions were thought/knowledge/expertise provoking.
Real time claim handling scenarios.
The time to complete this course, when taken by someone with strong reading comprehension skills, is shorter than the required time.
Great course!
Good material and easy to follow
Thank you for the opportunity.
You should offer prep courses for the public adjuster exam for all states
Good interactive format
In 5.4 there appears to be a typo or missing information regarding the CPCU.
Very easy content and very easy instructions to complete my exams
Great course
Great information provided for conducting seamless claims investigation!
Good course. Love the ability to change the playback speed.
Well organized. Easy to understand content.
Fantastic experience. The reserving explanations very detailed with examples...
the section prior to the last section was too long, it will be better if it is divided into sections.
Alway use Wed CE
Great Course, but too much information in each chapter to try to take in
This was really boring. Having 30 years in the business, this is really basic.
Overall, very easy to use.
I have been using Web Ce for all my Continuing Education and have always been satisfied with the content and format
WebCE is Awesome. Only continued ed course I use and recommend to all my friends.
make questions more concise and clearer
Loved the course content and the way it was presented.
all was great!
Very informative and interesting information
i dislike the course doesn't automatically continue after each page
What I liked was the interactions "please pause and review the exercise or table" those were fun. But what I dislike is that the final Exam questions were a bit tougher than the quizzes taken after each learning sessions. If worded differently, that can be confusing because you've already learned it one way and then it gets worded a different way on the Exam. A lot of questions after each learning session were not even asked on the final exam. Just my thoughts. Since I handle COV B personal property inventory only, it would be great for you to come up with courses for specifically that and interacting with the name insureds. Thank you kindly.
Great information!
Loved it! Will be using moving forward.
I would like to see more videos
Excellent. Very easy but informative. Entertaining as well.
I did no like the exam at the end. I prefer a smaller exam for each chapter instead of waiting until the end for everything.
Thanks as always!
There's a question with an error. The question is about the old lady in the wheel chair with memory loss. It should say Thomas but instead it says Michael. There's no Michael in the question. I think this was on a quiz, not the final exam
Very easy to understand and complete
Good content
The course was very effective and easy to navigate.
Very thought provoking but educational and allows one to think outside of the box.
The course was very helpful and easy to follow.
I understood the information and content. I will recommend Web CE to anyone looking for courses.
Very easy to navigate and learn
Some wording suggests/implies bias, in favor of insurance companies. If I were an insured or an auditor, I may think that some of the course material is designed to align with carrier's needs instead of handling claims fairly.
Good course.
great job
Great course !
The questions were understandable without trickery.
Some of the test questions were worded poorly, could be other answers at times.
Very good class.
Thanks!
it was ok
I liked the comical wording of the questions, like ( Jerry’s Ford and Abraham’s Lincoln)
Thank you for providing all material to help aide in my professional career.
Could have been a 30 question exam
I found the course very informative and the study materials well written. As to WebCE as a whole, it was very convenient to pick courses to complete the 13 hours I needed to renew my license.
Very easy reading material.
Very User Friendly
I love that you have 6 hour ethics options, it allows me to always make sure I have enough ethics hours. I also love that the material is clear and easy to comprehend.
The content included in this course appears to be skewed by the authors lack of experience. The question are "carrier specific". All carriers do not operate the same way. The quoting of authors (i.e. Plato etc.) and references to multiple works (books), regarding ethics is irelevant. The course is based on the opinions and bias of the the author. This is everything an ethics course should not be.
The test questions were often ambiguous
There are several references to woke material or ideas that should be purged to provide an unbiased course.
I would have liked the read-it-to-me audio if the computer narrator had a more natural ability to utilize inflection and punctuation. In several areas it was too confusing to listen rather than read the material myself.
Very Good Course. Thank you.
The format is user friendly and very easy to follow.
I always do well on your courses. Thank You!
The only flaw I found was the estimated timeframe for completion. If you review every slide, the time was almost doubled.
Good Class
Excellent A+++++
MMM good new info
Easy course
Excellent courses and instructions.
Enjoyed this course - perfect for Account Manager not touching claims all the time
Excellent.
Makes me eager to want to learn more about my job.
Thank You!
content was concise
I liked the course it was seemless
Everything was great, thank you!
Excellent training, fun and easy to follow, I am very pleased. Thank you!
Thank you for having this material available
good course
Good information refresher course
Some of the wording was off, and I had to decipher what was trying to be said on my own.
Some of the test questions were very tricky
I like the option to read instead of listening. I learn better that way. Thank you.
Course was great, but the were a couple of scenario questions I would dispute. ne example: how can someone report a claim (first timer) it gave multiple answers that applied. e-mail and internet, but I picked one over the other and came out incorrect. Just food for thought. :)
I FOUND THIS TEST SO MUCH MORE DIFFICULT THAN ONES IN THE PAST.
The questions are often unclear, or listed answers are ambiguous
The use of known names added humor to the exam which made it easier to focus on and more enjoyable!
This was my first experience with continuing education courses. I was concerned about how difficult or complex the process would be. It was pleasant and effortless. Thank you.
Company controls the last two questions. I have no control etc.
I was a bit frustrated that I couldn't manually select to RE-PLAY the audio. It appeared as either, "choose auto-play," or, if you said, "no," to that, you still had no ability to select it be replayed each time you were in that section. Would have been a little extra help to get the info retained to memory! Thanks, though. It's a great course!
The wording in your text is too lengthy and confusing in most cases
Very helpfull with chapter flow, tables, and audio
The course was easy to understand and navigate.
some test/quiz questions were confusing or misleading
Well designed instruction and testing method.
KEEP IT UP!!!!!!!!!
learned alot.
I really enjoyed this course.
I like that there is repetition and synchronicity between the related claims courses. This allows the student to learn the principles more easily by having them reinforced.
Great course and would use it again for CE purposes.
I use WebCE every time!!
The automated voice reading the text was frequently incorrect in pronunciation and made sentences hard to follow by the fact the pronunciation of many words was so obviously wrong. A human being reading the text would have been better.
I am a repeat customer-very satisfied
It is also user friendly, and its content is clear
some of the questions are very biased with equally biased answers
My go-to for my CE credits..I love the bundles that are ready made.
Excellent presentation
Clear and easy
perfect as usual thanks!
You are my go to for CE! Thank you!
I have been using Web CE for over 20 years, I believe. I will always use this company. It is convenient, pricing is fair, and they offer a wonderful selection of courses.
Repeat customer!
I am a repeat customer. This is the best (uncomplicated and efficient) way to assure you earn the required CEU's for renewing a license.
The clear and direct content and ease of use of this service is greatly appreciated. I liked that you have unlimited chances to retake the exams but scored 97% on the first try because the lessons were comprehensive and effective.
I felt the practice questions, along with the interactive videos were very helpful in completing the course and leading you up to the exam.
Thank you!!
Great information presented in a easy to read and use context
The information was very informative and easy to comprehend
Ethics course was very good. I am recommending to my employer for everyone working in the Claims area to be required to take the course.
My first time using FL materials, but I'm a longtime satisfied customer of webce
When highlighting red flags, one of the red flags listed was "extensive chiropractic treatment" due to soft-tissue injuries. However, in my experience working in Florida PIP, most auto injuries do end up being mainly soft-tissue and/or with chiropractic treatment being the most likely treatment. I understand this is likely a reference to the fact that chiropractic and soft-tissue injuries are the easiest to misrepresent, however it is not specifically because it is extensive or that it is soft-tissue, but rather that there seems to be no improvement in condition with treatment over time. This line could be reworded to explain better why this could be a red flag, since the wording as it is now comes across as out of touch for how auto injury claims actually present.
Thank you for continuing to be a provider of easy-to-use materials and testing. I appreciate the consistency found in your materials and testing over the years. All the best to you! I'll be back in 2 years!
great content
Enjoyed this course.
MAKE THE QUESTIONS AUDIO
Some videos would help with engagement, especially during the longer sections of the course.
Webce is the best.
Very Informative Information.
Great material easy to read and understand.
Good stuff
The ease of completion BUT, being able to take a break for in the middle of tests helps remove brain fatigue.
mobile app with full Bluetooth options / course content & questions long and ambiguous
I have used WebCE for years and will continue to do so.
The audio was very monotone and impossible to listen to.
Educational & Informative
Great course, easy to navigate
This was a great teach on Ethics. It was just what is needed to help us Adjuster's make sure we do right by the Policyholder, Claimants, and Insurer!
The cutesy names throw me off the main topic I should be focusing on.
My only critique is that I often am on the road for long periods of time and this is an excellent time to listen to the audio content. Problematically, and indeed dangerously, I have to use my phone to switch to the next chapter. This creates a distracted environment. I know that you also occasionally have content quizes, which stall my advancement in reviewing the content. Is there a not safe way around this? Maybe you could provide an app that recognizes that the user is in a car and waive these requirements? I really would love to be able to do this while I drive, but the danger due to distraction gives me pause.
Amazing. Love this format. All text worked GREAT. I dont use video or audio due to the text being perfect for studying and passing the exam. Just focus on the text and you'll have NO PROBLEM!
great course and easy to follow
More interactive components can help with staying engaged. The introductions/summaries were accurate, so I appreciated that. Notating topics that were outside of the course's scope was also helpful.
great option to complete CE.
The exam was too long.
As an independent agency owner, who works with many carriers/claims departments, I enjoyed learning more about this subject. Thanks!
This course should be 4 hour credit instead of 3 hours. It took me with much longer to complete any with the read out loud option.
the earliest parts of the course make repeated, unnecessary references to Christianity, in such a way that makes it seem like the course writer feels Christianity is inherently an ethical religion and all Christians are therefore ethical people. It is inappropriate for a course like this.
I have reccommeded WebCe to my associates!
The read it to me voice was a bit monotone.
would of liked the read to me option.
Great experience!
Easy to navigate.
The way the chapters are spaced out and filled with information makes it comfortable to read. It seems like there is a pause in the right place to take a quick break. ??
The read to me really helped me I learn better listening.
very wordy
Your courses are all great and easy to follow and understand. I highly recommend WebCE.
Great product
Content was current and easy to navigate through.
The time quoted to complete the course is not realistic
Lesson provided useful information
Lots of reading and was sometimes hard to remain focused
your company always does an excellent job. Only thing I would recommend is maybe a few more 2 hours class choices. Ex: How about one on the Wills of the Rich and Famous ex: what was done right and what was done wrong
excellent
The Exam Questions can be reworded and less tricky.
The course made multiple comments about alleged adjusters lack of ethics and their alleged poor reputations. I found this to be completely contrary to my 40+ insurance/risk management claims career.
I found the lesson clear and concise; however, some questions seemed a bit tricky while trying to retain all of the information provided throughout the sections.
The package selection for ordering CE materials makes the Web CE process simple and effective to meet requirements. Thanks!
Everything was great with this course. Can't think of anything to improve on except maybe more examples.
I feel like we could try to use less trickery and just get to the point
Learned so much, thank you!
Super easy to use, thank you!
easy to navigate
Thank You. Great Courses!
everything was awesome.
The content was easy to review and the examples were very practical situations
You are finding more and more ways to take money from us, and it is just deplorable.
I liked it all. No issues.
The format was easy and simple.
User friendly
video for the visual person
I like the ease of self-study and being able to refer back to the course during the test if needed.
Testing was easily accessed
Some of the questions have options that are not clearly the correct answers. They should be more factual.
Very clear & easy to complete.
Excellent CE course
The schizophrenic position comment found in Negotiators and settlement specialists was pretty offensive and unneeded. Also, the Henway question was misleading and confusing.
Easy to use and understand the material.
I like how you package the 24 hours of credit I need into one easy to order group. The content was well written and the exams were challenging enough to provoke thought and consideration, without being too burdensome to complete.
The course took me nearly 5 hours to complete when it says it is only 3 hours.. i did the read it to me audio
Would like the videos to keep going without having to click continue so it would be like an audio book.
Some questions were confusing
Excellent
I have told a few of my colleagues about your program.
Great Course..!
Fulfilled its purpose
Great work on the platform. It's very user friendly.
Takes too long and the questions seem to have multiple answers
DIRECT & EASY.
Another course done, thank! Sincerely Rudy Grado
Navigating the online study guide is very easy. Always bringing the user back to where they left off.
There were 2 questions where they said I made the incorrect answer. If you are denying a claim we are taught to use specific policy language. I am unable to paste the question into the additional comments
I've used WebCE every renewal
Course material was simple, easy, and relevant to my work.
The ease of learning the material was nice
Way too long of a course, with repetitive information. Quiz/test content is not always discussed in material
Nothing to change
Thank you. Andy Shepley
I've used WebCE for years and I am very satisfied with it's products
EXCELLENT
As a 35 year claims veteran, I wish I had more options.
The content in this course was a good reminder of how to do what we do well.
I recommend WebCE to all of my adjuster colleagues.
good class with informative material.
I really like the new feature of being able to reference back to the material during the test taking
this class was easier to understand than others I have taken.
Awesome information.
Thank you for an amazing course
the voice is just boring
Some answers to questions were too similar.
I find the Web very easy to use. The instructor spoke very clearly and was easy to follow.
Really enjoyed the course. I have been a claims adjuster 30+ years and this course is on point. An excellent tool for first-time claims adjusters. Kudos!
Very nicely presented!
USER FRIENDLY
The practice questions were not related to the test questions. If the concepts covered on the test are different than the practice questions, why have the practice at all?
The quizzes were helpful. Mispronounced words were distracting at times.
Like - ease of use Dislike - Audio (I turned it off every time)
I feel questions should not be tricky. Intentionally trying to trip up a student by adding phrases, "which is least likely" is requiring the student to have test taking skills and detracts from what the course is teaching. Stick to the curriculum and do not try to see if the student knows how to take a test. Disappointing......
AWESOME! Thank you~
Great! I have a free option at work and rather pay to use yours. I am going to ask if they will start considering you all.
You chose to put woke BS in this course. The ESG crap and your love of the UN - a terrorist organization that espouses Marxist principles in everthing it does. You need to remove it. I won't be taking anymore WebCE courses after these 24 hrs. I've already paid for.
Great job
The terms "hours" and "credits" should be distinguished.
I found this course very interesting.
WebCE is a great resource for Continuing Education requirements. The course information is relevant and easy to follow,
I will purchase again next year. My employer uses another company and it is free to us but this is so much better. I am going to recommend they start offering the money to use you all too.
I love the read audio
Some Example test questions in the modules are worded in such way as they can be taken in different ways, resulting on wrong "answers" - Ex. Question about First Notice of Loss vs. Documentation: the background info in the question leads one to believe the First Notice had already been reported.
The audio could use some improvement to be more easily understood. For example, the written text frequently contains a number of days in the following format "thirty (30) days" and the audio reads this every time as "thirty thirty days". As a side note, there are also a few typos within the text.
Some sentences were incomplete and gtrammar was incorrect at times.
The Course Material was helpful and insightful.
Audio for the entire course
Great content. Even better customer service
Good job
Thank you just a little long
Questions being asked have confusing wording which makes it difficult to understand and proved clear answers.
Great course for both new insurance professionals and a refresher for experienced ones.
Always a pleasure using your services
Well written and easy to understand.
This process is a convenient/comfortable method to digest information and test knowledge of course material.
I liked the opportunity to review incorrect answers.
Please use spell check and read your questions to ensure easy comprehension from the reader. The question: "Fantasy Ins Co wants its personal lines customers to believe in its different that is, better-than other ins co that also sell personal lines ins. One effective way to do this is..." Makes no sense. A better alternative: "Fantasy Ins Co wants its personal line customers to see it as distinct-specifically, better than other companies offering similar ins. One effective way to achieve this is to..."
I wish they explained which courses apply to different CE positions more clearly.
maybe some video would also be good to add on the course
Easy and convenient.
Thumb nail slides do not work.
The courses are a great structure that gives value to learning.
I enjoyed the examples used because they were practical, easy to read, and humorous, at times. Thank you -
some questions are ridiculous
It takes longer then 6 hours though
Phenomenal!
At no time during the course did I feel as though I was lost.
Some questions are simply hard
i believe it was question 6. What is a Henway? The answer is about 4 pounds.
Some of the questions were long and almost run on, which made it difficult to concentrate at times.
Good course. Thank you.
The course was very informative, very easy to understand and follow.
Again, a good deal of the questions was tricky and I had to read the questions several times to get a good understanding of exactly what was being asked, making my time to review longer than what was indicated.
Good overall
This course was very clear and well thought out. Informative and a great deal of pertinent information for claim handlers.
Kudos !!!
It was just fine the way it was presented
Very informative course.
This course was a great refresher course for me also. Very easy to follow and like the sample questions.
Great job!
very good course
It's easier to do online renewal, 3 hours said buy it take me atleast 6 hours or so... but I'm happy with the result
am very happy with the service
Great information and it is updated with the time we currently live in.
Very educational and easy to understand
The questions on the exam or poorly worded. The unusual names for people and companies are unnecessary in the exam questions and make it hard to follow what is actually being asked in the question.
Couse was very easy to follow. I liked the practice questions after each lesson.
Awesome
Read it to me audio.
it's ALL GOOD...
Some of the questions are real word twisters for people with A.D.D. Maybe simplify some of the questions with less words.
I whole-heartedly appreciate what WebCE has designed for it's professionals in need of Continuing Ed hours, the way in which you design your materials is extremely helpful
I have used Web CE for 3 years now and have been pleased with the delivery of information, the ease of the website and the courteous employees who work in Customer Service over-the-phone.
I like the search function in each course.
Academic
Excellent course.
good so far
This was a lot of material, but it was so well organized.
Great products and easy-to-follow instructions.
very clear
Well-constructed Course
Took way too much time to complete.
There is a disconnect when searching words
This was very educational
A lot of info maybe need more hours
Test questions were humorous but not challenging at all..
Audio was much easier to follow than reading a screen
STOP WITH AI READING OF THE CONTENT! IT IS NOT AT ALL HUMAN-LIKE AND IS OFTEN INCORRECT IN PRESENTATION.
It would be very helpful to have a mixture of tools to meet the learning goals, to include videos, interactives etc. I found the material was overwhelming in content and at times hard to follow even with the audio.
I didn't care for the answer in one of the questions was about a "beer hall.' Alcohol references don't belong in this course.
The course makes it very clear Ethics is very important to the insurance business and the adjuster!
Content was good and understanding
The course was clear, concise, and effective.
Thank you for the flexibility of these courses, As a claim adjuster in hurricane season, we are busy enough.
Have the audio slow down.
The read it to me audio was a life saver!
Everything was as expected.
27 years of taking Ethics, the quizzes are now deliberately written to be very difficult. Search feature is almost useless as all multiple-choice answers are within the searched chapter and have no clear-cut choice that matches the question being asked.
Is it necessary to have 50 questions on this subject? This was entirely too much, but relatively easy to follow.
I can depend WEBCE to accurately report my credits to the state
Esta Bien
Need more time
Easy enough to do, simple UI, good product foe meeting CE.
I found the course much more straight forward in plain English. For me, it is easier for me to read the information instead of someone reading to me. Also, I loved where I could answer questions and reanswer multiple times.
I went straight the the Exam, glad that was an option to see how much I knew, if I didn't pass I could go back to study the course.
Keep up the good work!
My staff are required to take this very informative course. Thank you.
great learning
informative, quick and easy
This was a good course but had nothing to do with crop insurance
Very good information from Webce
It was really a lot of imformation
Do not bold all items in each question set. I suggest bolding the questions only.
the voiced reading sounded slow & like a computer. I chose to read myself vs using it
Course was good, but lengthy for a 3 hour course.
This course was challenging but was clarity.
I liked that it made me look at what claims adjusters go through when claims arise. Make me as an agent explain coverage clearly so the consumer understands.
I've used your services in the past and like the self paces and well organized course materials. I choose to continue using WebCE due to this.
Everything well done
Great information easy to follow and understand.
I FOUND THIS COURSE TO BE VERY EASY TO UNDERSTAND AND PASS
Too Many TESTS for a 3 hour module!!!
Very impressed with the material and how easy it was to navigate through the site and exams.
The robot narrator sucks, would prefer to have a human reading the course. I read the course material versus listening to it!
Very easy to navigate
Great experience
easy and efficient
Superfantastic !
There is no highlighter or note-taking along the paragraphs
Very Good, Many Thanks!!!
Found information provided to be relevent and understandable. Navigating throughout the course was easy
Very easy to understand
Long, a lot of reading. Would explore more ways to interact vs just download of info to break it up some.
Rep was very helpful and knowledgeable. Was an awesome and easy experience
This course was too long and there were too many modules (chapters).
Excellent Course well presented
Course takes longer then the hours received to complete.
it was fine for me
Loved that I could read along while hearing it read to me.
THANK YOU
great course!
Great CE content, I learned new things
Thank for you for your Service. These course are great and provide great information that will help me take my Claim Adjusting Skills to the next Level!
Awesome outfit!!!!!!!!!!!
Coarse are to long.
Good course, easy to follow and complete. Good content.
The price was very reasonable too! The course provided were suitable to what I needed to get my licenses in Arkansas. Thanks
Another Excellent experience
thank you great training course
Love the course been using for the last 19 years
Easy to use
nothing at this time.
Empathy is having first hand knowledge (not imagining) what a person is going through.
Perfect
My duties include claim handling and this certainly helped my knowlege
wonderful
A 3.0 hr course that took 8.0 hrs , Adjusters dont have time to BS.
Please REMOVE the Henway question. It isn't relevant. Couldn't you use a diferent make of vehicle as Henway's don't exist.
Super awesome.
No complaints. All of the material was clear and the narrator was easy to understand., he did not got to fast and spoke clearly.
Thank you, very clear reader and seems to make you listen.
Review the quiz on the final section plz, final two questions I think it is. In writing is mandatory and another was goofy.
informative, educational
This course is convenient and I can take it on my time frame. The information in this course is good and always different.
Thank you for making this process easily accessible.
good exam
Great easy to use system with courses that are educational and interesting.
As a property causality public adjuster I see no reason to have all the auto insurance questions on this CE test.
The Read-it-to-me audio was much needed this year because I am starting to have some memory and concentration issues from a medical condition. As a seasoned claim professional, I am knowledgeable and able to make educated guesses, but new information is difficult to retain.
I feel the auto reader has no personaity and can be hard to follow at times.
More concise information, straight to the point, not so wordy.
Please remove all gendered information in favor of available they/them pronouns as any one gender has no dealing with insurance claims or ethics of claims. Also please remove mention of Sam (Bankman)Fried in relation to ethical standards as he has been convicted of several counts of fraud and unethical business practices.
Great presentation of material
I had an issue and had to call. Someone picked up immediately and helped me
This took a long time to complete, but it was thorough, clear, and well-presented. The writing is excellent and engaging. The examples were extremely helpful. Very entertaining name and scenario choices engaged the brain and kept me interested in the content. Very well done.
It was too long. Main rules of ethics ought to concise to dos or dont
was really great! easy to use, easy examples to help you understand. Was some of the better CE training I have done, thank you! and good job :)
Enjoyed taking the recommended courses online. Excellent way to earn my CE credits.
I like the read it to me feature
very easy to read- not flashy!
Would love this on an app.
Excellent class. I learned a lot of new things related to claims and insurance.
At one point I advanced to the next page and got an error message. I was concerned that my progress had not been saved and was happy to find it was when I logged back into the course.
could be shorter length of test- but content was good- good examples
Excellent Course!! Thank you!!!
Easy to understand material
Excellent course! The course material was presented clearly and was very informative. Your company provides superior courses!
We need more credits geared towards what we actually do. I am a WC adjuster and not a liability adjuster. We need specific courses per adjuster. Not all Adjusters are liability adjusters and NM seems to only geared towards liability and not WC.
Some of the longer sections were harder to focus on because they were long bits of information being read without anything to break up the information.
These ethics course requirements seem overly complex and with several sections that didn't seem to apply to ethics at all (i.e. claim reporting process). I've done this job nearly 23 years and still much of this seems like word-salad nonsense.
very straight forward
WebCE is an excellent tool for continuing education courses and has diversity and variety which is also excellent.
i didn't like all the questions at once
Excellent training!
very helpful and clear on instructions.
Course was just fine
Good course on understanding ethics.
Loved the audible
Very good study information
Good course with great information. The staff is always helpful & professional.
I liked the audio reading
Content is clear and easy to follow. Info is easy to understand and follow
thank you!
Unnecessary homophobic and ableist content included that isn't relevant to the subject which seems significantly horrifying in a course on ethics and includes a section on bias
THE COURSE WAS VERY VERY DETAILED. I LEARNED ALOT.
AI was very dull.
boring in comparison to the other courses.
i like that i can learn at my own pace. I like to see what questions i got wrong and what the correct answer is
In the practice questions for chapter 6, question #3 pertains to a liability claim scenario. One of the options asks if the "insured's" damage resulted from the policyholder's actions. Shouldn't the question refer to the "third-party claimant's" damage?
This was pretty much standard
Being able to go back to the course study to help answer some of the questions made it very easy.
All good.
Some of those questions made no sense without added context
I liked that the questions were clear and not overwhelming.
Seamless process.
Love the ease of use
Hi, I love the courses and the listening helps me. If there was a way to continuously listen without hitting continue i could listen more often - maybe on a walk, etc where i'm not tied to the screen for the "reading" part. Thanks,
Educational
Very Good Course and Examples of claims adjusting ethical situations.
Good examples to learn from and incorporate into daily claim handling.
Thorough information.
Nice course. Very informative
Kept my attention and was easy to use
Thank you, great presentation.
Under Chapter 3.2 after "following" there should be a colon: Under Chapter 3.5 halfway down the page it states: "A primary ..." there needs to be a colon at the end. Under the third bullet "the" should be changed to "their". Under the fourth bullet "rises" should be changed to "would evoke." ( I was an English major so though I would help you out. Otherwise, great job! Tracey Pogue
The questions are too long and sometimes confusing.
its good
As someone outside of Judeo-Christian practices, I would like to see ethics taught with less outright discussion of "God". Thanks
Course was very informative and the test questions came right from the course audio.
Thanks again
Very helpful
Phenomenal course. Information was concisely articulated and conveyed with brevity. Highly recommended.
Good job with this course. No need to change anything right now
Phenomenal course. Information was clearly articulated and conveyed in digestible fashion. Highly recommended.
it should be more clear in the "packaged" units whether all units are non monitored. Working from home make a non family member monitor difficult.
The course material was fine, but I am not sure why it was necessary to mention Black Lives Matter or ESG. Depending on what side of the aisle you are on this could be inflammatory or praised. I just don't see a need for either in this material.
excellent course
I appreciate that you provide Continuing Education Packages. The package I chose provided everything that was required to renew my Insurance Adjuster License. This made it easier for me than picking out the courses myself.
GOOD MATERIAL
Please change the "read it to me" audio to a human voice. The 'automated' voice makes the material hard to retain.
So exiting
Claims 101 as very interesting and very educational. It really refresh my memory, each chapter kept me wanting to learn and continue. Thank you.
I like the fact that the audio was spoken aloud
Great course, very knowledgeable.
The course was well put together and good timeliness
the questions in these exams need to be reviewed and reworded. the structure of the sentences and the punctuation was incorrect so it made reading and comprehension difficult.
The audio portion of the curse was very monotone, and I feel that some lessons can be shortened a bit. Some of them were rather lengthy and I feel that by cutting the lesson in smaller segments might work better.
Include more related examples
amazing
awesome materials
I think the course did a great job with relevant topics and information.
I use WebCE every time I need CEs to renew my license. The price is reasonable. I love that everything is packaged together. It's quick and easy and you report to the state in a timely manner. Thank you for reducing my "to do " list while helping me stay compliant in a career that is quite competitive and stressful.
I like the chapter exams after each section vs all at one time
Some puns are not always the best when you have an audience that may not understand what you're saying is a joke.
Good course with good examples of daily adjusting activities.
Noticed a few computer cliche's. After taking the chapter end exams, and marked down for answer only to find out when it was re ran it was the correct answer
some questions asked for the exceptions, but the answer was the opposite.
I suffer from test anxiety and this product made it so easy to achieve my goals.
This course was very informative!
There was a lot of content, but easy to follow.
Great way to take the exam
I found the course to be very difficult and I also found the course to use a lot of vocabulary that was unnecessary in order to educate on the material. Quite often more simplified terms could’ve been used.
some questions were worded in a confusing way.
The course is for 3 hours of ethics but takes 4 to 5 hours to complete.
I appreciate the unexpected humor in the exam questions
Great! Straight forward
Good courses
AWESOME
The questions should be easier to answer.
More interactives would be helpful in fully understanding many of the topics.
COURSE WAS A LITTLE LONG, IT COULD'VE BEEN BROKEN UP INTO 2 OR 3 COURSES AS NOT TO DRAG IT OUT.
Great Job! Thanks for the excellent content and terrific customer service!
well done
I would like to see more video lessons
Great course, thank you
Keep up the good work.
Great information
there is only one point I want to make out is the story line for examples -when using the Names such as Mr Black and Ms Brown it is confusing in a sense of the 2 last names are the Letter "b' would made more sense than to re reading it by saying Mr. Black and Ms Orange -other than that it was fairly simple
Thanks for all you do!!
The only thing I wasn't pleased about was the below practice question & answer. Compared to the veriage in the content, it was very confusing and seemed not to quite line up with the content around this topic; for example, the answer I selected (letter a) used some of the same language as the content did for this definition (like "Suggested wording"); yet the answer that was supposedly correct had differing language & didn't seem to define the term Model Regulation compared to how the content described it. See below: 1. The NAIC provides the suggested wording for regulations that state insurance departments to use to administer a law that follows the wording of the NAIC's sample law. This suggested wording is known as a(n) a. model law. This answer is incorrect. The correct answer is "B. model regulation." A model regulation, which will be enforced by regulators in the state's insurance department, is a draft regulation that may be implemented if the state legislature passes the related NAIC model law. b. model regulation c. unfair claims practice. d. unfair trade practice
Takes up too much time. Too many quizzes.
Very well laid out course easy to follow.
The chapter exams helped a great deal, as do the ability to check back in the chapters to confirm your understanding.
There are a lot of questions where there are multiple answers that are correct. Just one is more correct than one answer and that can cause confusion.
Some of the sections were a bit long and dry.
I enjoyed the ethics course but I did experience some issues with the audio stopping before the text was read completely in various sections.
Nice content & formate complete ty JB
Some questions used confusing language. They did present in basic, everyday language but when attempting to determine the technical answers, the plane language sometimes obfuscated the actual issue.
The audio kept going out. I had to refresh the page to get it started again. Don't know if that was an issue with my system or the course system.
The 60 minute password to confirm identity continuously popped on screen and made it difficult to complete the course.
This particular course required one to remember the various deadlines associated with responding to a claim, etc., so it required a little more attention to that type of detail than expected. I am taking other WEBCE classes; however, there aren't enough monitor-free classes and the course topics need to be broadened as many of the same classes are offered from year to year.
Very user friendly. Thank you
It would be helpful if the delivered content were not just in written form but included other types/modes of delivery. At times the content was repetitive. That could be edited/cleaned up.
Really liked the feature for Stopping me from completing the "Grade Exam" because i had 1 unanswered question. Life Saver for sure!
this was too much reputation of the other courses. waste of time.
Web CE is a reliable company to obtain or renew a license. The information is needed for any adjuster to digest with complete understanding.
I really don't care for all the biblical references in regard to ethics. I don't put much stock in bronze age mythology to support ethics and good behavior.
I would suggest that you not use examples of organization (i.e. BLM) that have been proved to be organization who engage in illegal activities when using examples of ethical organization.
thank you.
I'm looking for a button that will take me to the next exam required on my list
The attempt of tricking or using verbiage in the test questions that isn't contained in the training is frustrating. I got one question wrong for simply stating I would follow up with the lab before contacting the customer instead of answering that I would tell the customer I haven't received the report. There is nothing wrong with going above and beyond and that question is ridiculous as the answer is based upon personal interpretation on our daily work habits.
overall training was very good in quality and scope.
Easy to navigate and take the courses/quizzes. This one had a couple sections that seemed a bit long, but turned out fine :)
This course took much longer to complete. Is this really a 3.0 CE?
Good course
Everything should be read including the items you ask us to pause and review.
Offered by my company.
This module was more like what I’m used to. Seemed to work well.
the questions were vague and some even incorrect in grammar creating confusion of what the questions were asking to properly select the correct answer.
I especially enjoyed the ability to review the text (open Book)
There were two questions that had misspelled words. One of them adjuster was spelled adjustor and the other insured was spelled incorrectly.
Nothing further to report.
Excellent course with clear examples and thought provoking scenarios.
a very good program, well laid out, easy to review and come back to or section the learning as needed, Keep up the good work
Easy to follow training and learning material!
Course was redundant and boring at times
This claim took much longer than expected.
Good course set up easy to use and intuitive
Great course, easy to follow.
Every year I recommend that FEMA/NFIP use WebCe for the annual renewal of my NFIP flood adjuster certificate in the course survey. I don't understand why they make us sit through a 6 hour presentation that teaches nothing and tests nothing.
Very easy to navigate. Clear
Good experience, thank you.
My go to CE Course Completions
Would have preferred if there was an audio version of this
Lots of information to recall at one time but definitely beneficial to my overall knowledge and expectations
Question 12 needs reworded and you should review the definition of a Henway on Google. Seems inappropriate due to the slang.
I felt that this course was very thorough and presented the information in an easy-to-understand format.
good class
good info in this class
Disliked: the vocal reading was too fast. When I tried to control the speed by dropping down to the lower speed (it was actually the lowest speed), it was too slow.
The material was well organized and easy to comprehend.
While I understand the time requirements set by the state. The required "time" inside the course is eponentially LONGER than the time it takes to actually read the content. There's no benefit to sitting around waiting for the clock to tick one all the materials'been read. Please consider adding EXTRA reading material to the course. Otherwise, this ends up just being a clock watching game with no actual benefit to MOST Of the time spent taking course.
direction on virtual proctor were not clear
I love the read-aloud option and the review of missed questions.
alot of information in this course
This one was hard. Things I had not seen
Nothing. This is a new way of studing, but it is the new way.
The course was good
Really helpful audio in the long run
great courses
Photos or pictures
I have used your services in the past
Thank you for making the learning interesting.
A lot of content seems to just be filling space. Explaining different regions of the country to describe how an organization may have geographical departments? And the final exam asking about coverage to a Henway? RIDICULOUS. A Henway is a joke; while humor is important, it should not be used to "stump" the reader. The lesson also used slang like "stump" that is to say stupefy the reader.
super duper
I have always liked your programs. You make what could be a burden a good refresher
Some of the final exam questions had funny multiple choice answers. It was obvious what the correct choice would be but it actually spurred me to read the question and answers a couple of times just to have a laugh. Genius.
Thanks! Y'all crushed it once again!
Great Content!
I feel that this course is very comprehensive and well executed.
I have used WebCE several times and will continue to do so.
It would be helpful to breakup the mass of text on the pages.
Thank you for your great courses. See you in two years. God bless you and I hope you have a Merry Christmas Rudy Grado Merry Christmas.
I really like the interactives and the voice options.
Clear and Concise
Good presentation - easy to follow.
Really appreciated the read to me feature since I had eye surgery and reading the text was very difficult.
By the phrasing of many questions, the desired answers are often in conflict with the correct answers, because of the missing real-world experience of the test producer.
format is easy to navigate
This format is WAY more time consuming than other options - real estate institute for example
Easy to use and complete.
I really felt like this course was a trip down memory lane when I was claims adjusting.
Thank you kindly
Prior customer and will continue to utilize as needed and will recommend.
Nothing! It's just so easy to use and very helpful in earning CE credits!!
This course was very helpful and interesting. The content applies to all types of claims, which made it relevant to me, as I work in marine claims (which was only 1% of the license training materials). The content put my role in perspective.
I am dyslexic have Irlen's Syndrome and ADHD, being open book truly helped.
No issues and easy to follow
Great course, well presented. Thank you!
Excellent module and what I was looking for to help expand my knowledge in claims practices.
Ethics would be easier to follow with photos and or videos.
I disliked that there were no visuals throughout the course material. The entire course was just reading bullet points. I tried to use the voice audio for part of the course but whatever AI your program uses made this information even harder to follow along with because their voice was so monotone. The information you gave during the course was important for new adjusters but the way you presented it (ie no visuals and awful AI voice) made this course difficult to follow along with)
I personally wouldn't use this site again. Its way too many questions for the exam.. we are already taking a quiz through out the course. TOO MANY QUESTIONS ON EXAMS
Thank you I always use WEBCE!!!
I'm a repeat customer and recommend WebCE to others.
Good job in easy to read voice.
Very nice
Everything was memorable, I appreciate the course helpers.
I really enjoyed the course and found it helpful to my development.
The questions on this exam were really based on common sense scenarios which I like much more than having to know definitions or things like that.
As an auditory learner, I am grateful for the, "read aloud" feature, available in your courses.
Easy, informative, good value.
Love your program. Thank you!
Thank You.
Best one yet!
I let the audio play in its entirety but I was advised that I only had 4 hours and 47 minutes of class. The audio should equal the full course time requirement.
The course exam is broken down into segments. It would be an improvement after each section to get an update on the grade,
This is my first time using this for my renewal and I will certainly use it again.
there has to be a better way than just here is the big long PDF have fun
Whom ever wrote the course content (specifically the test) - is hilarious and I thoroughly enjoyed their work.
I learned some things I did not know!
Liked the content and occasional humor.
it was difficult to read. only a small portion of the written script appeared on the screen.
These courses appear to be designed the cheapest way possible, using a robotic voice with little-to-no inflection or pause for parentheses and other areas one would expect a brief pause. The content consists of blocks of text - nothing more. As a person who does not absorb information via lecture, I get the bare minimum from these courses.
I appreciate the answers being highlighted in yellow, so you can easily see if there are unanswered quiz/exam questions.
Please include some visuals or video or SOMETHING to break up the monotony of walls of text.
It was a Claims Investigation course.
Very clear and concise review. The practice test are very beneficial.
Have the exam in PDF format as stated when viewing the course.
Great course for CE credit
The only thing I disliked was the automated voice of the content. I found it very grating. I read the entire training as a result.
Some of the questions on the practice exams and the final exam are worded in a way that doesnt flow easily.
great class
I liked the copy/paste search engine. I disliked the monotone audio sound.
informative and well expressed
N/A, great course.
Great study course
Nothing at all
Course was fine; get a human being to do the read- along
Course content is excellent; A.I. Voice is not the best, but does assist with the learning experience.
The requirement of minimum required hours in the course is not helpful
The course was very instructional .
Move on to the next one
Well done instructions
Love WebCe
I have used WEBCE for almost 10 years now to complete my CE and love your system. WIth the read to me feature I am learning the material so much better than in the past.
Your Adj course is very easy to use and I appreciate your company reporting the course to the state where my license is held.
Awesome course - thank you for the refresher!!
The audio being read aloud needs to be an actual person, the digital voice was difficult to follow along due to spacing between paragraphs and sentences were not natural pauses and would also read some numbers in the qoute's twice.
Very easy to use. The information was informative and easy to follow.
Thanks. easy to navigate
The training materials were great to get ready for the exam
Thank you very much!
The course was very clear and helpful. There was no stress navigating through the site. Thanks.
ease of choosing the course and the time to take the course.
The course presentation was good.
more examples, graphics
The instruction material was very well-written and easy to follow and understand.
Some of the words or phrases in the questions were ridiculous. Run afoul? Behooves? Nobody speaks like that.
I like the presentation of material and the ease of navigating through the training.
clear and understanding the objetives
GOOD DETAIL
It seems unnecessary that the training is broken into such small segments e.g., 30 seconds long. Just play the entire training & have pop quizzes throughout. Very irritating to have to click every few seconds/minutes to go to the next section.
The course was very long.
Loved, "What's a Henway?"
Very Helpful, especially the audio portion and the practice quiz.
easy peasy
Easy to Follow, clear instructions! Great Job!
Thank you for an easy way to complete my CE!
I found the references in Section 2.5 - Good Corporate Citizenship to ESG and Black Lives Matter very inappropriate considering the questionable ethics involved in them.
I do understand the course but it gets confusing at times when you take the test and wonder if you even studied or even memorized all the material that was given to you
Any questions you can call and the customer service people are very helpful!
I love WebCE Courses! I do think a more animated/human voice option for the Read-it-to-me audio could be beneficial. It can sound very robotic.
I like the length of the sections It helps that it takes time to read throught it
Great job in putting together these courses.
The question concerning the Henway is very clever, however, before one determine coverage, an adjuster would need to know what the item in question is as it relates to the policy. It seems unwise to have the obscure joke as an answer choice.
I'VE PURCHASED YOUR PRODUCTS FOR A NUMBER OF YEARS AND EXPECT TO DO SO IN THE FUTURE. I HAVE NO COMPLAINTS OR IMPROVEMENT SUGESTIONS.
Very good course. Easy to understand
This course is geared for Auto insurance adjusters. Very little For a Public Adjuster
keep up the good work.thanks bp
Your website is easy to navigate
I found some of the information not accurate. For example in MN PIP isn't an elected coverage.
Always use you
very good
It was very easy to understand and used common language
it's way to simple
Read it to me was very helpful.
only unlikely to order products due to my employer provides all material
Excellent material that is "true to life" and 'reflective' of the real world of claims. Also enjoyed the quiet humor in some of the test/exam questions.
"Which" is used in statements when the correct word is "that." It's distracting!
The course overall was Great! Thank you.
the needed materiel available with each test question was perfect
All good
all good
The course was to the point and was easy to read and good straight forward questions that were relevant to the subject.
Excellent - thank you!
audio was, at times, hard to hear. I had my headset volume @ 100%, my system volume at 100%, and the class volume at 100%. still hard to hear
I appreciate that I can go at my own pace.
It was great
I love this CEU website! Great information and easy to use
I'm not a fan of web based training. The read it to me audio is especially annoying. Just give me a book.
Clearly presented information - thanks.
Appreciate my company investing in my continued education, and I feel I learned a few new key components of claim handling.
no further comment
well-presented class
Great courses, easy to understand, very informative.
Good course !
None, thank you.
i finished the course when not in the hospital
Good content and set up.
Add more visuals
See you in 2 years! Thanks for the best content and ease of doing business! I really appreciate you taking the stress out of continuing education. I actually enjoy the content! All the best to all of you!
Great content!
Thank you,
Straight forward
Did not cover Life, Health, and Disability claims.
I think some of the practice questions could be worded differently or better.
The manner in which the chapters were arranged and limited to the specific subject was extremely helpful to my comprehension of the material. This reduced lengthy chapters, which can be tiring and a source of distraction. I appreciated if the chapter had only five sentences related to the subject matter, it made of an easy read and a "get to the point" fashion of teaching and better absorbed by my brain.
Informative and easy to understand
materials and quiz questions too similar to other courses
to many auto claims questions and not enough building damage questions
Good teaching site.
I thought the course was very well laid out and informative.
No issues with the course
Great material
See you next time!
well done.
great and easy.
Awesome course ! Well defined and easy to use !
The read to me option is great, just with the voice had a bit more flection in it, no so mono tone.
The course material was very good. However, there were many words, not insurance terms, used that I needed to look up for their meaning to understand the context. The author has a wide variety in vocabulary, however, those reading this might not have the same vocabulary and might not understand what is being said nor wish to look up the meanings of the words used as I did.
no thanks!
The test content uses pop culture references that are very dated. There are some practices noted in the training that are very dated as well.
Good Course...
easy to use
It is so helpful to be able to go at my own pace and be able to take the test any time of day!
Although a banner populated saying I didn't answer questions I read quickly and still hit enter, the system should not allow a person to advance until they've at least attempted to answer the question, in other words create a fail safe so the person at least has to attempt at answering. How I skipped over 2 questions is beyond me and the only 2 I missed because I didn't answer them.
All good - no issues with taking this class/course.
Good program
Would be better if this course could be morphed into a CLEQ one.
Course was very helpful and especially if a person that is entering the claim field.
Too much reading on topics that do not apply to my claim's adjusting role. For example homeowners and property claims.
On Chapter 6 practice question #3, I chose the incorrect answer, as answer A states: Did the insured's damages result directly from the policyholder's actions? I believe "insured's" should be replaced with "claimant's" damages, as the question relates to a 3P liability claim, not a 1P insured claim.
Several questions were poorly worded and confusing.
None. Everything was fine.
i enjoyed the course content and videos went hand in hand. I love how you can stop and start and pick up where you left off. I appreciate my courses are sent directly to the Licensing Division. I also received notification when it was being and expected time for course to be updated. Great experience so far.
A more personable read-it-to-me audio. Also add some videos to make the course more interactive as opposed to just seeing words on a screen. Videos help deliver the message in a more memorable way.
Voice used is very monotonic.
I absolutely loved the test questions like Jerry's Ford and Abraham's Lincoln. It keeps the mood light and feels a little less like a stressful test.
The process was simple.
Excellant
Good company. I always recommend.
All Good
This course was some what harder to find answers in text.
great tutorial and loved the practice questions
Over the Years WEBCE is my preferred site for Continuing Education Thank you
Clear content, easy to read through.
I had to turn off the audio. the narrator reads slower than I do. Otherwise, ok
Great CE courses!
no additional comments
Very good information. Easy to navigate through site.
straight up awful set up
Robotic voice is annoying
LOVE WEBCE!!!
Great process
Academic, interactive and educational.
Being in a position with responsibilities involving new adjuster training, the organized format of the BASICS is a grounding review for covering essentials in a progressive and logical format. I am reminded to introduce knowledge bases before progressing to more complex issues. I would recommend this course to any adjuster new to claims role or moving forward in a career path to greater responsibility.
Not applicable
I honestly was surprised how easy the test questions were. Obviously Colby the cheesehead isn't benefiting at work from learning the local beer halls but I certainly hope he does.
Phenomenal
The PDF of the course transcript was helpful for me, as I learn best by reading.
Easy to understand and very helpful information. Thank you.
great content. like to reAD ON MY OWN. HATE THE VIDEO CLASSES.
The course is well structured.
Great course construction.
WebCE is our agency's GO TO CE provider! Thank you!
Showing an outline of the course while going through the course would be helpful to gauge your time management.
It took a minute of trying to click on topics before I learned I wasn't past the Introduction yet...
Would be more effective if presented in person
Nothing additional
I loved the course it was great
great program
Course was very well done.
Coarse is amazing.
I really liked the easy to use and understand format!
Excellent overview of multiple lines of claims and how to investigate them broadly maintaining professional and ethical habits.
Grammar issues and questions without supporting information were on test.
The course is clear & concise.
Great First Experience - But Finding What I was looking for Needs Improvement
I always love & use WebCE! Thank you!
Great course.
I appreciated the real life scenario questions
Very good course, as usual
it would be better to have the courses that are this many hours long to be broken up into segments that can be completed.
would like more visuals
It was actually helpful and fun.
Good material just a bit to long
Lots of overlap/repetition between this content and the the other courses I've recently taken, even though all of these courses are part of the same "package" suggested by WebCE.
This training was put on me last minute and I was expected to complete 24 hours of these claims classes in 1 days when it should've been spread out, I wish I was able to open book these exams because I learn better that way. Do better.
passed. material was great. challenging but detailed.
Great, user friendly content, & website. Thank- You!!
Good raining and good product.
No comments
At this time I don't see where any improvements are needed.
Overall this was a good course. There was some redundant info but I suppose this is necessary when instructing. Thanks for helping me get my CE credits done today! Denise
Pictures or cartoons would aid in visual appeal to the course
too many sections and quizzes
course was not interactive
Overall the content is detailed and comprehensive.
Easy to use and operate.
As always the best experience I could expect
Should integrate with licensing so that customer don't accidentally buy classes they have already taken so they don't miss credits.
Great course, I like that your company offers a package that is diverse, yet still meets all of the requirements for license renewal/continuing education
Thank you and well done
Chapter test are very helpful for me. :-)
WOW THAT WAS A LOT !!! BUT THANK YOU - SEE YOU IN TWO YEARS !!!!!!
I enjoyed the humor injected into the exams
Excellent!!
Audio is great helpqw2
Was excellent!!!!!!!
Another excellent course, easy to use and very clear. Also no technical issues of any kind.
taking exams stresses me out, would like to see some coursed that does not require exams
easy to verify info in the aid search feature
Please, have an actual human read the content instead of the computer-generated voice that is extremely boring and annoying.
I LIKE THE QUESTIONS NOT BEING TRICKY. I ALSO LIKE THERE WAS NOT THAT MANY QUESTIONS.
In Chapter 3, Question 5, the Answer is “C,” but this is incorrect because there was no indication in the scenario that Bill identified himself. Therefore, there is no correct answer and the closest answer would be “D.”
Content and questions overly long, plus several typographical issues.
WebCE is always reliable and pertinent! thank you
Very informative and easy to guide.
Great, easy, thanks much
good information
easy to understand
A little heavy on the use of clichés, but a very good introduction for new employees.
Great job. Keep up the great work!
Much better than noble ce
This course was super easy, but then again I have been in the business for about 9 years....
This is one of the better online programs I have come across. Keep it the good work.
Loved the interactives
The course would benefit from more interaction. The audio is distracting.
no comment
Check your questions on the exam. I had 3 or 4 that had typos in the question.
Thank you for having the look up option as it saved me a lot of time looking up answers I did not feel 100% sure of.
The format and content of the courses makes it easy to learn the concepts and retain the information. Very nicely done!,
learn a lot.
Very assessable
it was easy to read the information.
To the point and no trickery. No Further- Thank you.
Great overall experience.
It would be great if the audio speed could be set once for the entire class.
Some of the exam questions and answers were quite humorous which made it somewhat fun
Course time allotment longer than necessary. Should be able to take exams wo having to wait for clock to run out.... Just my pov.
Informative
Thank You
very good work
Thank you for the clear instructions and information
Many items in this model were previously covered
There should be courses specifically for workers' compensation. All of the courses taken had only a few questions.
VERY CLEAR AND EASY TO UNDERSTAND
I love the option to turn off the audio and read at my own pace.
Some of the vocabulary can be simplified or dumbed-down so that learners can focus on grasping the content and not have to fumble for definitions (example words: aldroit, promulgating).
I like the search feature on the course helper. I enjoyed the humor the authors used in formulating the questions.
The questions were very poorly written.
The person who narrated the course just kept talking as the next point started, making it seem like it was all run together. Stop and take a breath for you and me.
Thank you for helping me on this journey. One more to go.
YOU HAVE A GOOD PROGRAM.
Trainings are long.
keep up the good job!!!!
Great course. I will be back next year.
The automated voice is not very conducive to learning. Please exchange with a pleasant human voice for better concentration
These courses make obtaining the educational credits easy. The task was not so daunting. Thank you!
Perfect-Thanks
I had to re read questions many times to get a full understanding of the question as grammar was------was----it sort of seamed like someone from another country translated to English from a different language and didn't quire get it proper. If you ran these questions thru a grammar check you would get many corrections.
super awesome
In section 2.5 it is stated that the policy limit on a property policy for watercraft is 1500 and the boat is valued at 5000 and that the most the insurance company would be required to pay is 5000. Might want to get that corrected
Excellent course and easy to follow and understand.
The test had odd questions that honestly had little to do with the content. It was a bad test overall.
Provide video clips
I love the lookup option in the Course Helper!
Audio interactive option is excellent option.
The robotic voice of the reader could be improved
Material was very easy to understand and questions on exam were very close to practice questions after each chapter which made the test easy
Also really lie that yo report to the State of Florida twice daily. Results are able to be confirmed quickly including compliance with the state.
The courses provided were very informative and clear, the tests included accurate questions referencing from the learning materials
Everything was very easy to follow.
The content should be checked for typo's and grammatical errors. One that I recall is question number 24; it should read an engineer who will serve.....it currently reads to will serve.
On Question 18 of claims 101 Adjuster is spelled wrong. Great course.
good info
the search option on the test should be as easy to use as the CTRL F option , which allows you to cycle through the specific word you search , rather than scrolling through the document when i enter the word to the search bar provided by the test.
it is my opinion that although most adjusters may hold an All-Lines license the majority only handle one line of claims. Therefore, if there is anyway possible to gear the course content toward a specific line based on the intake information it would be helpful.
using you for years. would not change for anyone else You are the best for me
This is experience was an awesome one. Thank you for the help.
Excellent way to complete CE credits. Thank you for your hard work in making these courses available, affordable and very relevant.
This was my first time using your system and it was great. Information was clear and being able to review section was perfect.
Thanks.
smooth process - thank you
I was happy with the content, it was clear and easy to understand. I didn't care for the "read to me" voice, it seemed unnatural and made it difficult to concentrate on the content. I would have liked to see more variety in the presentation, more diagrams, and graphics.
Thanks! Excellent
Very good course.
test questions are very poorly worded, but other than that this is a good course
Wouldn't dream using any other courses for my license renewal other than those provided by WEBCE!!
There were several typos in the earlier sections - specifically, they course material said "collaborate" multiple times when I believe they meant "corroborate".
I did like the interactive selections. The class is excellent, to break it up some a video can be helpful.
I have been using WebCE for many years because if it's are of use and mobility of the design of the CE programs
Great format and easy to follow
Easy, accessible navigation to contents and information.
i appreciate the sense of humor while completing the learning process.
Had a difficult time trying to locate License number
The Courses were amazing. The Quiz' at the end of each segment was very necessary
great product
too long should be broken up in smaller sections
Good information
In my last survey, I asked that immediate info be provided confirming completion of the class and when we should expect to fwp w/DFS. However, I was not aware that WebCE provides this info after we click the "Finish" button. Therefore, I am retracting my previous comment regarding this matter. Thank you for an awesome site and resource.
Great course. Very informational! Thank-you!
The program was user friendly and relevant. I liked that it saves my place allowing me to return to the program when I have a busy day.
Good Course.
WebCE is awesome, easy to understand instructions and is open book. Thanks WebCE!
Good job webce!
The read to me audio needs some work - it was very robotic and doesn't have a cadence with punctuation. In addition, there is a lot of repeated information (for example, the sentence "There are five (5) apples" would be verbally relayed as "there are five five apples" which I found redundant and distracting.
i have ordered for Web/CE several times. It is the best CE site I have come across
The course material was easy to comprehend and well organized.
nice program
content delivery is outdated and some questions are not sensitive and we don't think, act, or talk like that anymore. Take some time and update accordingly
Liked the course it was very informative and professionally organized. Please include more interactives and some video to enhance the learning process and retention, also to make it more interesting and "fun".
Although the automobile claims information is not very pertinent to my adjusting work, I enjoyed the humorous references to old TV shows and movies!
Have additional questions more applicable when pertaining to a Public adjuster
Noted some spelling errors.
I learned something and enjoyed taking the course
Love the humor in the content!
I always use WebCE!
Very good.
make it easier to go back to the course you paid for once you logged out.
This course was very informative and easy to follow, however it uses unfamiliar/uncommon words frequently throughout the content. I had to look up the word to understand the content (and I am usually very knowledgeable with that). In other words, they could break it down in more "layman terms for those that are not as versed in "big words that are not used regularly". Other, than that I got 100% so I clearly retained the information presented. :)
I prefer questions at the end of each chapter, not a major exam at the end.
Glad it’s done. Harder than I expected. Customer service was a tremendous help
The wording for the exam questions was confusing on some of the questions (use of double negatives)
There's no reason for 50 questions!!!!
Twice in this course you recommended a particular company (ACE) which appears to be antithetical.
No additional comments
course was great
The moderator for the Read it to me Audio was very monotone with no inflection based on the material presented.
Reports credits to FL Commission
the audio reading out the words sounded robotic. i would like a more lively sounding voice pattern. like google assistant.
Thank you for adding the Read-it-to-me audio. It makes it so much easier to concentrate on the material and not get distracted.
We get our CE's from you every year!
I have enjoyed Web CE courses for several years. They are vary challenging and educational.
very enjoyable
i really enjoy the reading and how it continues to play
There are some grammatical errors that caused me to re-read sections to try to understand what was meant.
I love WebCe
I think there was a typo on a Chapter 6 test question: I think a. should be "Did the" [claimant's] vs. "insured's." 1. Jefferson is likely to pay a liability claim if three key questions are answered in the affirmative. Which of the following is not one of those key questions? a. Did the insured's damages result directly from the policyholder's actions? b. Does the insurance policy cover this loss? c. Has the policyholder presented a current copy of the policy? That’s correct! Key questions deal with coverage, liability, and damages. Insurers maintain policy information in their files and rarely require the policyholder making a claim to produce the policy. d. Is an insured legally responsible for the loss?
The audio has greatly improved your courses-especially the more accurate time-to-complete numbers. It could still be improved by having an actual person read the course. The computer generated reading makes some mistakes. Also it would be helpful not to have to pause it to read or complete exercises. Thank you.
The audio feature is very helpful as my eyes get fatigued quickly.
I Love WEBCE !!!!!!
It might be useful if you were to offer interactive courses or at least video presentations, perhaps for an additional cost. The robot reading voice was quite distracting, and I turned it off.
This course was so much better than the last time I had to get certified
As a med only i really learned from this test.
Audio function kept hesitating and going out during the presentation
For an adjuster, time is money and we have to use our days off to do these DE's which makes it, not so much a day off but at least you make the courses reasonable time wise. Thank you
Two suggestions. Conceptual trick questions are reasonable, but trick questions that are based in wordplay (e.g.: "conception date" versus "inception date," "over oath" versus "under oath," etc.), while entertaining to a wordsmithing punster like me, could be inadvertently discriminatory toward non-native English speakers. Please consider a more accessible and inclusive format. Secondly, if a scenario makes reference to an unnamed individual (e.g.: simply adjuster, customer or employee) without naming them, I recommend using non-binary, they/them pronouns in lieu of the binary "he or she" as the former is more inclusive. In fact, even scenarios wherein individuals are named could stand to have more variety in gendering.
This course was awesome. I learned so much and the manner of disseminating the information was easy to understand and learn .
Option to choose another voice for narration
Excellent Course.
Loved the questions and the fun pop references
did not like how the questions were not written correctly, as far as grammar to make a complete sentence.
Thankful for WebCe
Thank you wishing more success and longevity
excellent experience
Like the new Read-to-me Audio. Made the course not so long.
Loved the audio but it was slow it would be helpful to adjust the speed.
Awesome program - will use every time CE credits needed & highly recommended to others
It's easy just a little long with taking a long test at the end.
Videos would be fun. Tougher questions. More jokes in the content as opposed to the exam. Thank you.
great course. made 96
Question regarding interviewing suggests closing the door is a good step. That may be deemed entrapment. The question should be re-worded.
The material recognizes a great deal about all areas of the insurance industry which made it interesting to read and helpful in understanding.
Very informative!
Typo on question 20
Excellent course. Great material
easy to use and understand and fast
Very user friendly
I LOVED the sitcom references in the questions!!! Hogan's Heroes was classic! Keep doing this!!
The voice recording is lack lustre and boring.
Finding the right words or phrase to look up info quickly. I kept getting no results.
This course was very informative regarding the Claims Investigation Process which I was very interested in. Thanks!
i love the humorous test questions.
I purchased my own audio reader not sure if you provide it.
I found the 5 things to investigate a claim drill confusing as it kept going without knowing when to stop......needs to say the person successfully completed it to move to the next section
Go more in depth on situations asked on Exams.
It would be nice if you would highlight the Read to me audio as your going along. I found sometimes that I would loose my place and found it difficult to find it again. I would have to stop the audio and then find my place. Just my two cent. Overall it was great. Thank you !!!
good presentation test was structured very well from material covered
nothing further
Good course -well written. Exam not overwhelming.
Nothing.
Straight forward and easy to navigate
Great information! Thanks!
I like you can use the audio if needed.
Excellent course. Learned a lot. thank you.
The names used in the questions were hilarious!
Henway, Bruh!
Wish WebCE was the contractor for FEMA's NFIP claim adjuster annual certification class. Their program lacks any educational objectives and is simply a mind numbing 6 hour ordeal that no attendee takes seriously.
The monotone computer generated voice could be marketed to insomniac's. Your missing a golden opportunity.
Very clear learning material.
Good course content.
I like the simplicity of the process.
too much reading - should be open book - vs closed book -
Great product...
I like that you can go at your own pace and able to complete at any time of the day!
Course is easy to review with the audio and questions are understanding to read.
Great course. - jj
I retain better when I read the information myself and found it more time consuming to listen to the audio. I was pleased we were able to turn off the audio.
it was great refresher. enjoyed it
Great Job
awesome
good stuff
Please check section 3:3, under the "Listen" section, paragraph 4, at the end of the first sentence, I think that should be "asked", not "asking". Also, in 3:4 at the beginning of paragraph 12, I think that should be "A reservation", not "An reservation". Thanks!
Great course and easy to navigate through
It didn't take very long to finish this section.
This course was very in depth and realistic. Despite the popular fictitious names used, there were very realistic scenarios presented and they were not just easy quick reads. I actually had to read them carefully. Conclusion: The content was very applicable and useful.
Course was great, no changes needed, thanks.
Everything was as expected. I wouldn't change anything.
the narrator was monotoned and sentences ran into each other.
I absolutely loved the humor put into the questions. Thank you. It really helps make the learning process more enjoyable. Off the top of my head, I liked the When Harry Met Sally reference, and Hogan’s Heroes (old school reference, by the way), but my favorite was Jerry’s Ford and Abraham’s Lincoln. Ha! I laughed really hard when I saw it. Thanks for having fun with it. Great content, too. The read-to-me function is stellar, especially because it can be used on a mobile site. I was able to power through this material like crazy because I could do it on my iPhone rather than in a chair at a desk. I could listen while doing chores or walking my dog, taking breaks as needed for the quizzes. WebCE was recommended to me by Alexa (Toon) Killian, and I couldn’t be more grateful. She alleges she knows the CEO of WebCE. :P Thank you! I’ll be back to WebCE for future CE and spreading the word of WebCE to others needing CE.
Have been using your protect for sometime now. Good.
questions were relevant and easy to understand and somewhat entertaining - What's a Henwey?
The Reading material is way to long & over kill on info. I wanted to stop numerous times - Too Long!!!!!
great class. thank you.
I have no additional comments at this time
Some typos in the questions.
EXCELLENT COURSE, I WOULDN'T CHANGE A THING
Very good
Have real person instructors.
No additional comment
Ease of use/Time to complete
Enjoyed the course
Quick and easy to understand.
Concise information
No additional Comments
Nothing further to add
very easy to use
Nothing. It was fine.
The course was very clear and concise with it's goals and met them
The questions are to much text book and not enough real life. The question about the Zcar not added the policy is not real life. An agent or underwriter would step in and discuss with a supervisior and the car would be added with the appropriate premium to pay the claim. You should use real adjusters to form your questions and answers tailored to real life
There are several types of adjuster. it could be more specific when it comes to terminology.
Great site for CE
Some of the questions grammar is throwed off for what is being asked. Some of the questions are not related to the course. Some questions needs to be reviewed because most were hard to understand.
have no additional comments
Read-it-to-me audio
Good Job. The examples given help in understanding better
i really enjoyed the read to me aspect.
Good presentation
Very good course
Liked ease of use and time to complete
Having the option to have the text read to me is the best part of this training.
it was interesting because this is my scope
The course was easy to understand and informative.
I really liked the ease of use and exam is straightforward and not confusing.
Everything was great
Easy to use.
The information in this course was well presented, clear and concise.
engaging material, well done, and comical at time!
Ease of understanding,
Good material
Very clear and useful information.
Very clear content
Easy to follow along, did not like that I could not go back and review the quizzes after passing. Like to review all material before taking exam.
the quizzes between sections were great for measuring how much information was retained.
I love WebCe! I can always count on them to have quality learning material for my profession.
it was an at ease test. i felt very comfortable completing this course
Clear and easy to understand content
It was easy, fast.
The language and terminology were easy to comprehend. I liked the course, very useful.
Easy reading
Great experience.
this was acceptable for my needs
nothing to add
I use Web CE for all my continuing education. I find that it meets the needs of what is required and also what I do for a living. I find the website user friendly, easy to use and very efficient.
easy to complete
Many of the questions are too long and wordy. Plus- Reverse questions have nothing to do with content and are a waste of time to answer!
I liked the fact that I could go back and preview the learning materials once again for better learning experience.
Videos and interactive materials would help. Content was accurate.