It is the role of the claims department and of claims professionals to execute on the promise made by the insurance policy. The claims process involves multiple administrative and customer service layers that include review, investigation, adjustments (if necessary), and remittance or denial of the claim. Understanding the multiple facets of various insurance claims will allow you to enhance your professional standing as well as being a trusted source in your field.
Courses included will meet all your CE requirements for your license renewal in Florida including law and ethics.
easy to navigate. thank you
Providing instructions for the auto-play would be nice.
It was very convenient to save and return to the course as needed. Thank you.
I only do BI claims, I would like to see licensing courses and tests for what I do for a living. Not all the other stuff that I never do like property, WC, homeowners, etc.
THANK YOU!
I always use WebCe
The practice questions are designed to fail. The multiple-choice options include more than one correct answer - thus making some of them incorrect, when in fact they are correct. I recommend making the questions clearer and not placing more than one correct answer in the options.
Easy to access.
The real life examples given make the course material make sense.
I think if you pass each exam with a 70% by have a final exam all over. The course itself is time consuming .
This is the only website that made a package of the exact courses that I needed to keep my license. All of the other ones were confusing and expensive.
Very well presented.
Everything is VERY user friendly and intuitive.
good job
I loved how easy it was to save my place and return at a later date. There were multiple user friendly ways to restart and get right back into the correct spot.
I like the feature provided for the exams to review the content to check for the correct answers.
Thanks I Appreciate the Oppertunity
Excellent course.
I like the availability of the course on my own time including the option to save and exit then return to finish.
Thank you.
Great efficient
I've used a few different web ce products and I really like yours.
I see no reason or any place for improvement you folks were excellent
Thank you for including the 1.5x and 2x audio speed options!
Good course. Reading aloud helped me follow along.
Material should be more relevant to the person taking the courses. Auto claims adjusters do not need to know about condominium programs or complex contractor's insurance.
Read it to me audio was distracting so I turned it off. The ability to toggle back to study the exam question was very useful.
Abraham's Lincoln, I loved that!
Concise,clear easy to follow
As a long time adjuster I take exception on a few questions asked in the preliminary chapter exams - I believe two answers I was marked incorrect on gave answers not fully accurate and/or my answer was just as reasonable as the answer the course gave
Interactive learning is the key.
thank you please start offering better discount for the course
In the section about updated Florida laws, there is an apparent type in that it said a new law passed in 2024 did not become effective until July 1, 2015 (I think that was supposed to be 2025). Thanks!
Love the audio. Cant say that enough so much easier than trying to read through for a visual learner!
Very easy to use and audio was very helpful!
Definitely learned a lot from this course!
I like to study your courses.
Great Course
love webce
For now, everything is perfectly done.
love WEBCE
The best part was the Read to Me option. I learn much better that way.
It was easy to maneuver and can go back to find information.
I enjoyed the read it to me feature - it provided a seamless approach to the material and allowed me to follow along and focus clearly.
It seemed like the class was more specifically geared toward adjusters vs. p&c requirements
I always dread the Law & Ethics requirement for my CE every two years. However, this course was by far and away the easiest to understand, without all of the confusing double-talk, that i have taken in the past 25 years of licensure. I scored a 100% on the final exam and that should be as self-explanatory of a recommendation I could provide.
Thank you!
Thank you
I have used WebCE for years
I did say it was very easy to find the information for the state I needed but that was because I called and it was sent to me. I did not search myself becauce of a home state license question.
Great information for my position
good test
Excellent course and very insightful.
It is a lot of material and very informative
I enjoy the navigation and format. Easy to read and follow.
Very user friendly to complete the exam and coursework.
Listing to course helped
For me, the "Read-it-to-me audio", was the best part of this course. Please add it to all your courses. Thank you
Thank you for not making the quiz questions tricky like other courses. I appreciate gow straight forward the course is.
I enjoy completing courses that are applicable to my position as an Auto Liability claims adjuster. Most webinars I come across don't necessarily apply. While interesting, I prefer to spend my time with continuing education that I can actually use on a daily basis. Thanks for these courses.
Great CE training
More engagement activities would solidify the readings, but overall this was very easy to navigate
Ease of navigation and ability to toggle between the chapters was paramount.
Module exam questions often had a lot of "grey" areas in the answers. If the point is to test what one has learned, asking tricky or misleading question isn't always the best way to test.
It took me several days to complete. Being able to stop and save made it possible to complete. And be able to review.
Thank you for providing easy and convenient access to this information
Everything was great! Completed my Ce with ease! Loved it!
It would be nice if I can have the material read to me instead of having to read it.
Some of the sections were very long (ex: 30+ minute audios). I would split them up into more sections.
8 years of licensing, and this was best testing module I've ever had to use. The access to the material for each question. The ease of the modules. We ALL know CE is a pain, but this is the least painful test I have had to do.
The audio for the read it to me could use a little fine tuning to not sound so robotic. It was a little distracting but was appreciated.
I wish you all would become Allstate's preferred vendor. They currently recommend Adjuster Pro. I was not a fan of their training when I got my FL license. I wish you all would become Allstate's preferred vendor. I had to pay for this package out of pocket.
Great as always
it was very informative and east to follow.
I am in my 8th year, so 4 exams total. This by far, BY FAR, has been the clearest, easiest course I have taken.
Spellcheck by an actual human
great course
The course was well designed.
love the open book reference feature
very well done...thanks!
perfect
Only negative is the audio - it is very distracting voice.
Excellent course
change NOTHING
Material was easy to understand.
Questions reasonable and easy to understand.
Questions were clear and pretty easy to understand the material.
Love WebCe
I liked the fact that I could play the material so I could listen as opposed to reading the material. I thought the material was very easy to understand.
Great content and easy to use.
I found the overall format of the course was very good. I wasn't able to use the Read it to me feature because to pace was faster than I could absorb the information.
thank you
Very thorough and logically presented. Much appreciated.
great service
It went lovely, Thank you
Like how the categories are broken down in sections.
Easy to use and is a great learning tool.
Good course
Just what I was looking for.
Thanks!
The voice for the read aloud function can be better. It would help if the paragraphs being read was highlighted
On one of the questions regarding a dog bite.....why does it have to be a pit bull? Can't you just say 'the neighbors dog got loose and bit him"? I mean, what's next? Was the pit bull's owner a person of color and we're going to put that in the question too since we're stereotyping now? C'mon folks......just say 'dog'. We don't have to reinforce and perpetuate stereotypes.
Some exam questions - both chapter exams and final exams - are not clearly worded.
Great experience as usual!
thank you for all the above
Easy to use
Some of the wording on the questions are overly confusing. The intent seems to be to confuse rather than educate.
This is my second time utilizing your product. I had several questions this time and found that your team, who answers the phones, was excellent. I have 21 more hours of examinations remaining. Thank you for providing an outstanding product.
Very efficient method for completing the state licensing requirements. Much appreciated!
Great course content. Thank you.
none, thank you
I feel like the provided course was great and easy to follow. One suggestion would to provide the content in dark mode to assist readers that may have light sensitivity.
Great course content.
Very interesting content. I don't work in claims but it's nice to learn about what a Claim Adjuster does. Thank you !
I liked the ease of use and visibility of important information. Maybe the time tables could be improved
I found it easier to do than other companies products I have purchased. Need to take more of your courses to complete my CE units needed for my license expiring on 12-31-2025.
Thanks for your help
I enjoy the save and continue later ability as well as the read aloud. I tend to retain more information hearing it outloud instead of reading it myself. I enjoy Webce
The voice on the read aloud version could be varied
Some of the questions I felt could go either way but very fair
I dreaded taking a course as I was getting so close to my deadline. I'm so happy I completed it on time. Well worth the push to get this completed! Very satisfying.
Some of the questions were not clear as to what context you were pulling from. These were mostly the scenario ones with a bunch of commas. They seemed too open ended.
Good course. Thank you.
Organized, informative, updated material.
I like the flexibility to complete the course and the Course Searcher links. It would be nice to have a video summary/format, that could make it more interactive. But overall very satisfied - thank you.
GREAT CLASS
the questions were very involved and extremely lengthy
Great experience!
Opportunity to increase speed of audio
Only issue I had is when I chose my courses it said I may have already taken them, however I called and verified that was not the case. The gentleman that answered was very helpful and knowledgeable
very informative, and up to date.
great chat customer service also provided today 11/20/25
The read-to-me audio timer would sometimes inexplicably stop if I clicked off the screen for whatever reason. It would be best if auto-playback continues unless manually stopped.
Able to do at your own time and pace
Great Program
I thought it was easy to use and get back into when I needed to.
The read to me audio is unhelpful. He reads too fast and the slower version is too slow. Great courses, easy to read and understand.
I called Web CE first to make sure the courses I chose were going to count. It was not clear to me.
Not your average easy CE course this was hard but good :)
From the Claims 101 Course, I felt that the amount of information AND the time given for the course minimum were not realistic. I would think that the minimum amount of time would be 2 hours instead of 1 hour and 15 minutes.
too long
Web CE is the best way to go!!
Love the coarse
too much information and the questions never relate to any of the terms its too complicated in scenarios as i can determine based on bias of test. true or falso or simple multiple choice is all that needed - information is overloading
More interactives and videos would be helpful. Also, the ability to rewind the audio by clicking on a specific paragraph, sentence or word and have it start from that point would be very helpful.
Keep up the good work
Really enjoyed this class
so far I am very impressed.
So far this has been an extremely positive experience.
There was a section in the learning that referenced new laws effective 2015 which may be a type as the prior sentence stated January 2025
Great content
Veterinary Pet Insurance industry is growing RAPIDLY. We would love some relatable CE more specific to our field.
Valuable information
Great course - good experience
The course took longer than anticipated. If you had to go through the entire content without rushing through, it takes much longer than the minimum amount.
more videos
This course was amazing and very easy to navigate thru the chapters. I had to read it a couple of times to understand because the wording was a little tricky, but i kept reading and re-reading until I got it.
It was smooth, easy and seamless
no complaints
I appreciate the ability to read through on sections I am familiar with and not have to listen to audio that is repetitive in nature.
Exam questions were somewhat mis-leading
Very clear to understand and interactive course- Thank you,
more videos needed
WebCE is the BEST Place to obtain your CE. Quick and Efficient! No Wasted Time!
lots of reading, more videos needed.
Very clear to understand
clear and precise
Very user friendly and very helpful that it reads to you.
Super easy and VERY well done. Thank you!
Thank you for the opportunity.
well written. wordy questions
Thank you!!!!
I actually learned a few things.
Great course!
Enjoyed the course
tell us it's open book before we start
Great course! Very informative
This was a very nice course which met all objectives.
very nice course
Just listening to the content is very dull, more interactive work would be great
Great course, easy navigation
I like that I can study and test at my convenience
Hard tests got use your brain
You should offer prep courses for the public adjuster exam for all states
The Voice reader seemed Robotic and was not easy to listen to.
There are a few questions worded awkwardly, the ones that try to trick you, or the options were too similar. Only 1-3 of those.
This was a great course, thank you!!
There are no interactives or video The content is extremely dense and hard to get through
My experience was great.
the questions sometimes felt confusing at times. had to read several times to understand.
Awesome !
2.2 Under Customer Focused Service there is a mis-format in the word insureds where the first S is bold for some reason. inSureds once you see it you cant unsee it.
I have used WEBCE for a while and will continue to use!!!
clearly explained examples , new relevant content of AI and such
Well organized. Easy to understand content.
Fantastic experience. The reserving explanations very detailed with examples...
Very organized.
The course could all stand improvement -- broken up for more practice exams and a better read-it-to-me voice
I enjoyed the course!
This course has nothing to do with my automotive appraiser License
Alway use Wed CE
I felt the material was well-presented and the 'Read to Me Audio' added an extra layer of assistance in retaining the information. I appreciated that I was able to stop and start the instruction as needed.
Always learn more everytime
The AI voice lacks the correct pronunciation of words often, and the inflections are often poorly executed and monotonous.
The experience was great and I intend to pursue additional courses through WebCE, because because of it's ease of use, making it understandable, and the courtesy I receive from it's representative whenever I call. They are very professional and courteous.
Web CE has been the best of all the other companies.
Overall, very easy to use.
I really like the open book policy when taking the tests
I have been using Web Ce for all my Continuing Education and have always been satisfied with the content and format
Fantastic site!
WebCE is Awesome. Only continued ed course I use and recommend to all my friends.
Loved the course content and the way it was presented.
This course was very thorough, and the "read it to me audio" feature was great. I was able to read, go back and listen to ensure I fully understood the information. Everything was well-presented, which made the exam a breeze.
Loved it! Will be using moving forward.
Great Course! Thank you very much.
Good job
Been a customer of WebCE for years. Love Y'all
I would like to see more videos
Excellent. Very easy but informative. Entertaining as well.
I always use WebCE for completing my requirements. It is easy and affordable.
clear and pratical
Some of the test questions are not entirely accurate or are misleading. For example, when does a duty to defend an insured end? It does not end when the adjuster DISCOVERS a coverage problem. There are still many steps before a defense could be withdrawn. Also, asking about liability for a DEFENDANT indicates a case is in litigation so the answer would reasonably be that a jury will decide liability, not the adjuster.
Excellent!
none needed
Very thought provoking but educational and allows one to think outside of the box.
Course was well developed and helpful.
The course was very helpful and easy to follow.
This course was part of CE for Public Adjusters. More specific mention of PA duties and responsibilities would be helpful.
Content was clearly outlined and presented. Examples/Case studies were presented and explained succinctly.
I liked the audio which is nice to follow along.
Class was easy to follow and stated all information in a very digestable manner.
Good course.
Way too long of questions. Shorten your questions instead of them being paragraphs.
Make it where the exam questions can be read aloud also.
The questions were understandable without trickery.
Very informative and useful but presentation was a bit lacking in originality. Perhaps making it more interactive would increase attention, especially in part 1.
This course was very informative and I learned a lot. Thank you!
Very good class.
Very good program.
Very educational.
This material is presented in a very dry manner with relatively little interaction, compared to similar industry training, provided by other vendors.
I am a person visual and leasing to study better than reading, the audio for me is very good.
The bright white background is a little hard on the eyes given the significant amount of content.
I was surprised how user-friendly this course was. The chapter links during the exam was awesome.
I found the course very informative and the study materials well written. As to WebCE as a whole, it was very convenient to pick courses to complete the 13 hours I needed to renew my license.
Course was easy to follow.
Very easy reading material.
Computer voice is a bit monotone.
Very User Friendly
The only thing I would change is: an update to the read to me. It is run-on and mispronounces a lot of words. Thanks
Some of the questions you could not find worded similar enough that it left questions when you went back to re-read it which used up a lot of time trying to locate the spot to find your answer.
awesome
Honestly the read to me option is fantastic it allows me to absorb the content.
very educational
Good course! I really enjoyed it.
The course was very easy to follow.
Great course. Nice summaries
GREAT FRIENDLY PROGRAM THANKS!
The course was very informative and educational.
Great content and examples!
Very Good Course. Thank you.
Quality material in an easy to follow format.
The format is user friendly and very easy to follow.
Good Class
Great stuff
Excellent courses and instructions.
easy to use
Enjoyed this course - perfect for Account Manager not touching claims all the time
Very informational to my job.
Great course! Easy to follow and informative. Great reserves refresher!
Thank You!
I liked that thecontent was concise
third time using this service in 6 years
More course variety is needed because we cannot retake the same courses again.
Grammatical and punctuation errors did cause me to slow down due to a learning disability; however, overall, the information presented was good
The course material is thorough and relatively easy to follow.
easy flow
good course
Good information refresher course
it was great
I like the option to read instead of listening. I learn better that way. Thank you.
Great course
The course material was great, and I enjoyed it.
Material was good; lots of reading. Maybe short quizzes @ the end of each chapter would have helped prepare for the final exam. But, it was a good test your knowledge review. Thank you!
The questions are often unclear, or listed answers are ambiguous
One thing to even make this a better experience for most people, please add video explaining some of the content. This helps virtual learners even more
Workload was precise and Web CE made it easy to go back and look for answers that I was unsure of.
This was my first experience with continuing education courses. I was concerned about how difficult or complex the process would be. It was pleasant and effortless. Thank you.
Company controls the last two questions. I have no control etc.
Improve AI enunciation of common insurance jargon and phrases.
Very well structured material.
some test/quiz questions were confusing or misleading
Well designed instruction and testing method.
User friendly
I really enjoyed this course.
this program is set up for success!!! Great program!
It was a good class
I am a repeat customer-very satisfied
Some of your questions listed answer choices that could possibly be the correct answers. ,, Trick questions/answers are sneaky and causes time issues.
I also love the fact that you can go back and review chapters. Very helpful when you are retaining a good amount of information.
I look forward to WebCE providing professional liability coverage and claim courses, E&O coverage and claim handling courses.
some of the questions are very biased with equally biased answers
perfect as usual thanks!
The information that was needed was presented in a clear and concise manner, which enabled me to apply my learnings on the test.
You are my go to for CE! Thank you!
It was perfect. User friendly, and respectful of my time.
Repeat customer!
I was told could sign into any device to complete course. This time I was not able to sign in on personal computer with username/password,(had been doing), this time it took be to security code for my work and would not allow me to sign on. I had to go to my work computer to work on the coouse.
Very easy to use.
When you save your spot for later, it would be nice for the system to also save the spot where you were currently reading and some kind of features that lets you catch up to exactly where the audio is reading.
Thank you for making it easy to complete my required CE's.
The exam writer has exceptional humor. Thank you, it was needed.
The information was very informative and easy to comprehend
You have a question wrong in one of the last three segment. I looked it up and it stated the answer I gave in the course work however it marked me wrong.
Very quick and efficient and I am happy that Liberty Mutual utilizes this platform for the continuing education requirements.
My first time using FL materials, but I'm a longtime satisfied customer of webce
Great content and easy to navigate. Thank you.
Perfect. I like examples of the losses for illustration.
I appreciate the courses and customer service provided by Web CE and will continue to use them throughout my years required for CE needs.
great content
This was a good comprehensive course.
Enjoyed this course.
I learned so much about claim reserves.
Webce is the best.
Webce is the best by far.
Great material easy to read and understand.
Questions in exam too ambiguous, need to be less conjecture and more fact based.
I respectfully request that you remove the reference to a Pit Bull attacking in questions 30 and 34. This perpetuates a stereotype that is false, misleading and has caused great harm to these dogs. Please replace "Pit Bull" with "dog"; the type of dog has no bearing on which one will bite.
Great and user friendly! highly recommended
I liked some of the questions, that had some funny wording. Like Frankies Avalon, it makes you laugh and relax when you take the test. SO thanks!
Did not like the audio.
Thank you for posting hyperlinks and clear instructions it really helped.
Only suggestion is to get a real person to do a voice over instead of using a robot. Other than that, great courses!
There was a typo that I noticed but I don't remember where specifically. A way to report this kind of errors at any point in the course could be useful.
The audio was very monotone and impossible to listen to.
It always takes longer to complete these modules than you guys post, so realistically maybe add 2hrs or more to finish time or give a ball-park frame ie, 2hr 05min to 5hrs. Otherwise, I'm completely satisfied, and I will only take classes from you guys. Thank you for everything
great content!
My only complaint is the wording on the questions.
Very pleased with the course material and ease of following along
Live you guys
Amazing. Love this format. All text worked GREAT. I dont use video or audio due to the text being perfect for studying and passing the exam. Just focus on the text and you'll have NO PROBLEM!
More interactive components can help with staying engaged. The introductions/summaries were accurate, so I appreciated that. Notating topics that were outside of the course's scope was also helpful.
great course!
great option to complete CE.
the course is very easy to navigate.
As an independent agency owner, who works with many carriers/claims departments, I enjoyed learning more about this subject. Thanks!
This course should be 4 hour credit instead of 3 hours. It took me with much longer to complete any with the read out loud option.
WebCE is my "Go to" for CEU's!
The format is very educational, informative!
The read it to me voice was a bit monotone.
good course. thank you
PERFECT
The read to me really helped me I learn better listening.
i've been using you since i was 18. i'm 31 now. thanks, webce!
Current information and easy to navigate through course.
For the practice exam questions: some of them are phrased in run on sentences or in a manner that makes them difficult to understand in relation to the course material that you just completed. The final course exam is more matter of fact and straight to the point. I appreciate the questions that have examples, or even questions that are difficult to test your knowledge, but I think they can be formed better so they are easier to understand.
Lesson provided useful information
your company always does an excellent job. Only thing I would recommend is maybe a few more 2 hours class choices. Ex: How about one on the Wills of the Rich and Famous ex: what was done right and what was done wrong
Useful, well organized information
Great refresher
Usefull, well presented information
The package selection for ordering CE materials makes the Web CE process simple and effective to meet requirements. Thanks!
Everything was great with this course. Can't think of anything to improve on except maybe more examples.
Too long. Can be broken up.
nice course -- very comprehensive questions but not ridiculously difficult
THANK YOU SO MUCH FOR ALL OF THE MATERIAL!! MAKES ME UNDERSTAND ADJUSTERS PROCESS WITH A CLEARER MIND.
I utilize WebCE for my CEs every two years. It is an excellent website and the products are very informative.
I liked it all. No issues.
The format was easy and simple.
Some of the grammar could be better.
This course has bridged that gap for me on a lot of missing information great job
Great site to complete your continuing education needs. It is seamless and easy to use.
I liked how I could find the content I was looking for.
I like the ease of self-study and being able to refer back to the course during the test if needed.
Thank you... very easy to utilize the tool.
I use your course the last couple of years and recommend your website to my co-workers
Context within several quiz/test questions were superfluous, but overall cogent and succinct.
Excellent CE course
The schizophrenic position comment found in Negotiators and settlement specialists was pretty offensive and unneeded. Also, the Henway question was misleading and confusing.
This format is easy to use and you can quickly identify areas where you may need more study.
Excellent material. Thank you.
More visuals would be nice.
Good course!
Be well.
thank you!
This particular course had no videos, but videos and role playing would have helped for engagement. Navigating the website was easy. But when using the search function it highlighted but did not jump to the highlighted words.
Great Course..!
Really enjoying the Web CE trainings I have done. Great format and clear navigations are really refreshing in online learning. A few photos, even stock ones or illustrations might break up all the long passages of reading. Helps bring some "life" to the case studies for example
Easy to use program.
No Issues, was perfectly fine
The audio narration is a tad too fast in my opinion. If I try to slow it down using the audio options then it's too slow. Like Goldilocks, it needs to be just right. Also the voice inflection when emphasizing key points needs improvement
May want to update some questions from "paper claims files" as all insurance companies have converted to computer automated claims adjusting
Course material was simple, easy, and relevant to my work.
The ease of learning the material was nice
Way too long of a course, with repetitive information. Quiz/test content is not always discussed in material
Thank you. Andy Shepley
Easy due to the great material provided
I find read along with audio very helpful in my learning style
I really like the new feature of being able to reference back to the material during the test taking
I thought that the material in WebCE was very pertinent to my job and provided a lot of information and answers to questions that I may not have thought of in advance.
Good material, relevant to my job.
Awesome information.
Thank you for an amazing course
well done but will say most the questions at the section quizzes seemed set up to trick you. Versus knowing the main points of the material
this has been a very positive experience
Thank You.
Questions were ambiguous and did not provide a lot of information that was needed to analyze the questions appropriately. Information missing in the auto section was deductibles /Anne not provided with limits on what she could negotiate for. If you would like assistance with revamping the questions I would gladly assist in this manner.
Really enjoyed the course. I have been a claims adjuster 30+ years and this course is on point. An excellent tool for first-time claims adjusters. Kudos!
Very nicely presented!
USER FRIENDLY
Course was easy to read and find answers.
Have used WebCE for years. Always good information and easy to navigate. Thanks
Very informative and the audio is a plus
Great Job
The course is well designed and easy to follow and educational.
Enjoyed the course. Thanks for your help.
Great! I have a free option at work and rather pay to use yours. I am going to ask if they will start considering you all.
Still a loyal customer after all these years!
Great job
We should not be seeing spelling errors on something as important as this. an example i saw is on the test, you have "clem adjuster" instead of claim adjuster.
Being able to stop and restart the course was great!
I found this course very interesting.
The AI pronounced many words and phrases erroneously. Drove me nuts.
I see what you're doing with pop culture references and I'm for it. Keep it up.
WebCE is a great resource for Continuing Education requirements. The course information is relevant and easy to follow,
I was glad that the program remembered where I stopped and took me back to that when I started back. That is very important.
Kudos to the team!!!
I loved everything about this course except the question about the negligence on the dog owner. Using the breed "Pitbull" is not just unfair, it is discriminatory. My husband and I have rescued 3 pups and one of them is a pit bull. Dog owners of Pit Bulls will vouch, 1000%, that they are the most beautiful, sensitive, caring dog breeds - yet, in the media they keep getting blown up with negative associations and examples. Using this innocent breed in your examples as a "cause for an accident or incident" is just plain wrong and I recommend you not using a specific breed for your examples in the future. Kindly, thank you.
Great course for both new insurance professionals and a refresher for experienced ones.
The voice for read it to me is very mundane and could use a better tone :)
Always a pleasure using your services
This process is a convenient/comfortable method to digest information and test knowledge of course material.
Ease of use
some questions are ridiculous
I feel like Question 19 was not worded correctly and the correct answer was a trick. If insured is not liable for injuries it should be zero liability---but that wasn't a choice.
Easy, Fast and Efficient
The course was excellent; however, confirming which courses qualify as a required Elective course for CE credits was challenging and time consuming. Thank you!
Phenomenal!
i believe it was question 6. What is a Henway? The answer is about 4 pounds.
Good course, very effective.
I had the best experience with Web CE Courses and will def use them again when needed.
great program!
Excellent thank you!
Chose a better AI voice for placing more emotion and emphasis on tone when a sentence ends and a new sentence begins. It was robotic at times and I would lose track of where I was in the paragraph. Example I sneezed 3 times in a row, which forced me to close my eyes and lost rack of the audio matching to the words. A visual aid such as greying out the words read vs words to be read in black could provide a visual aid as the material transpires down the page.
Academic
Awesome
It would be nice to have some Public adjuster content
I would recommend this course to all those agents that want to meet the CE hrs requirement with out the hassle other providers makes you go through, easy and fast to complete, specially if you have years of experience on the industry.
The questions on the exam or poorly worded. The unusual names for people and companies are unnecessary in the exam questions and make it hard to follow what is actually being asked in the question.
Questions have very ambiguous answers that could be correct depending on the situation.
I like the fun names in questions/examples such as "Frankie's Avalon" - during a tedious & stressful training that helps to give you a little chuckle! Thank you!
I really admired the presentation of information and ease of use. I found the test questions to be humorous and easy to understand. Some of the sections were lengthy but contained useful information.
so far so good
good so far
This was a lot of material, but it was so well organized.
None I can think of at this time.
very efficient
The course was easy to understand, quizzes had references to chapters, loved that!
Test questions were humorous but not challenging at all..
A lot of info in this course may consider more hours. Thanks
That it read it to me while I followed along.
I dis like that the same questions were asked, and the same slides were shown between a few of my courses. Very redundant felt like I was wasting time, listening to the same audio.
I didn't care for the answer in one of the questions was about a "beer hall.' Alcohol references don't belong in this course.
Have the audio slow down.
The read it to me audio was a life saver!
I wish it had visuals.
No improvements needed
I loved everything and learned a lot more of the expectation of what I am required to do.
This was very good. No so convoluted. Much more easier to understand
Very good. I really like the course.
Whoever came up with some of the creative questions deserves a raise. "Before investigating McQueen's claim for lightning damage to his car..." is brilliant and fun. Keep that up!
Esta Bien
Need more time
The course was very informative I learned additional information.
WebCE is the only company I will use and recommend. You guys rock!
My staff are required to take this very informative course. Thank you.
Thank you so much!
See ya back in a couple of years!
Excellent
Relevant and helpful information
satisfied
Great information easy to follow and understand.
I FOUND THIS COURSE TO BE VERY EASY TO UNDERSTAND AND PASS
Review allowance is very helpful
Very easy to navigate
Very easy to navigate and simple to use. I like the website.
ALL GOOD, DOES THE JOB.
Great experience
This is my second time using you and I will continue. The ease of being able to bundle what is needed for your CE credits and then how the courses are set up is phenomenal! Best money I have spent, definitely priced fair!
Loved that I could read along while hearing it read to me.
thank you for the read along options.
The material was clean and easy to understand.
The content was helpful and educational.
THANK YOU
Excellent content, presented in a clear, concise and easy to understand manner.
Great CE content, I learned new things
Very nice and easy course, Thank you WebCE
Coarse are to long.
Good course, easy to follow and complete. Good content.
Another Excellent experience
Love the course been using for the last 19 years
On the exam question 44 regarding state specific endorsements, although I correctly answered that question, the phrasing of the answers could be improved as there were three plausible responses.
nothing at this time.
Very comprehensive, easy to use, very helpful that it was read out loud.
wonderful
Please REMOVE the Henway question. It isn't relevant. Couldn't you use a diferent make of vehicle as Henway's don't exist.
Thank you, very clear reader and seems to make you listen.
informative, educational
Thank you for making this process easily accessible.
good exam
This is not only a good way of testing knowledge, but it is a great way to teach the information. I am learning a great deal from going through this that I'm also retaining for my job. I think it is because of how it is explained and set up to not just remember it but to learn it.
Much easier than I thought!!!!!!
The Read-it-to-me audio was much needed this year because I am starting to have some memory and concentration issues from a medical condition. As a seasoned claim professional, I am knowledgeable and able to make educated guesses, but new information is difficult to retain.
Great-Great product !!!
Great presentation of material
Excellent training!
At one point I advanced to the next page and got an error message. I was concerned that my progress had not been saved and was happy to find it was when I logged back into the course.
Offer live webinars to fulfill CE that do not require exam and proctor
As always, a great way to keep up with my CE's! Thank you!
We need more credits geared towards what we actually do. I am a WC adjuster and not a liability adjuster. We need specific courses per adjuster. Not all Adjusters are liability adjusters and NM seems to only geared towards liability and not WC.
Easy to follow
Would be easier to understand the questions if they were more concise and to the point. Also would be easier to understand the questions if you kept the names of the people the same instead of naming the adjusters, insurances, and claimants all different names.
Good job.
Only issue i felt was that the narrator spoke a little fast, otherwise enjoyed the course.
Perfect Courses when you can't find enough free webinar's
Always good to pass any test
Everything is very user freindly
Course was just fine
Good course with great information. The staff is always helpful & professional.
Good course. I have worked as agent/owner/manager in the insurance industry since 1985. This is first time I have taken claims handling as a CE course. I think it is one of the most helpful ever. Thanks
The wording of the questions such as “Abraham’s Lincoln” and “ lightening damage to McQueen’s car” is kinda throw off to the actual question itsself
Content is clear and easy to follow. Info is easy to understand and follow
Great programme, very easy to use and digestible content.
THIS COURSE WAS VERY DETAILED AND INFORMATIVE. I AM VERY GLAD THERE WERE NO TIME RESTRAINTS.
Good Course!
THE COURSE WAS VERY VERY DETAILED. I LEARNED ALOT.
Consise
In the practice questions for chapter 6, question #3 pertains to a liability claim scenario. One of the options asks if the "insured's" damage resulted from the policyholder's actions. Shouldn't the question refer to the "third-party claimant's" damage?
Some of those questions made no sense without added context
This is the best CEU course
I liked that the questions were clear and not overwhelming.
Thank you, for being a great company
Love the ease of use
Decent course.
Thank you, great presentation.
Some of the questions were to misleading making it hard to understand what the question was asking.
Phenomenal course. Information was clearly articulated and conveyed in digestible fashion. Highly recommended.
Very easy to follow along
Great Course, Good Content
You can look at the videos or just take exam, is a really good feature.
great course very well put together
Excellent presentation
Create a book for adjusters to study.
Enjoyed the ease of navigating through the course material and exam
more time is needed to complete
Claims 101 as very interesting and very educational. It really refresh my memory, each chapter kept me wanting to learn and continue. Thank you.
Great course, very knowledgeable.
I love the new ability to read it to me. I don't remember that from last time.
Fantastic produce and course.
The course was well put together and good timeliness
great course. thanks
amazing
Include more related examples
The content was clear and concise.
The topic and instructor was great.
I always come back to WebCE!
The best courses available are with WebCE.
Excellent clarity. Thank you.
Great class
its an spectacular course
Some puns are not always the best when you have an audience that may not understand what you're saying is a joke.
Noticed a few computer cliche's. After taking the chapter end exams, and marked down for answer only to find out when it was re ran it was the correct answer
i have always found your courses user friendly and appreciate
This course was very informative!
Case studies and claim scenarios were very helpful in understanding the material.
I would find it more beneficial to include more cenarios.
I found the course to be very difficult and I also found the course to use a lot of vocabulary that was unnecessary in order to educate on the material. Quite often more simplified terms could’ve been used.
Great class!
Overall I think the course is good, BUT it is too long. It's great for a new adjuster but a lot of repetition for the experienced adjuster. Very time consuming.
I like the read it to me but the voice is very monotone and made me sleepy.
THE BEST SITE OUT THERE. My company pays for us to do our CE's if we use their site. I choose to pay out of my own pocket just to be able to use WEBCE
The grammatical errors throughout made it very difficult to read.
I have been using WEBCE for about 10 years and it never disappoints me. All material and content is great.
This CE site is the only site I will use. My company pays for us employees to get our CE's if we use their specified site but I choose to still use WEBCE even if I have to pay out of my pocket.
Good Course with excellent case studies.
Some of the questions, particularly in the quizzes, are not clearly worded and can be answered more than one way. The narrator voice is robotic/hypnotic
I appreciate the unexpected humor in the exam questions
Useful and informative. The exam kept to the relevant issues
This course is great. The only thing I had problems with was I wasn't sure if my license had certain requirements, i.e. ethics, etc. and so I had a hard time choosing which courses to take because I didn't know if I could choose any course or needed to pick certain ones. So I just picked the bundle hoping it would include everything I needed. I think it does.
Excellent job, ce
Your information regarding Florida being Pure comparative needs to be updated.
Very good CE lesson
The course took less than two hours to complete, following the read-to-me audio and reasonable time studying the encapsulated material.
Thanks for all you do!!
Easy, and clear tests and items.
Very well laid out course easy to follow.
The chapter exams helped a great deal, as do the ability to check back in the chapters to confirm your understanding.
Test questions were much more real-life scenario-based than quizzes. Good course!
There are a lot of questions where there are multiple answers that are correct. Just one is more correct than one answer and that can cause confusion.
The website is easy to navigate and the fact that you offer all the credits I need in one bundle to meet my resident state's requirements is why I will return as a customer each time I need to renew my license.
There should be a clear answer choice, not multiple possible answers.
Very good courses that were engaging.
Some question are valid but most of the questions have multiple answers you can choose from. There so be one clear choice in the answer to choose from.
I would have liked to see more examples from Property Casualty
Really liked the feature for Stopping me from completing the "Grade Exam" because i had 1 unanswered question. Life Saver for sure!
Course material was well presented.
WebCE has always been informative, quick and accurate in education and completion of required courses.
Awesome!!
everything was very clear and concise
Block of text - can be difficult to keep track of where the audio is at in the text. Visuals or Interactive components would help with breaking up text and facilitating comprehension
Too much text, lack of visual aids or interactive components
Thank You
I'm looking for a button that will take me to the next exam required on my list
Thank you, WebCE.
I found the course & material excellent.
I always rely on Web CE for my CE Classes as they are always priced competitively and are through in their instruction and academics. I highly recommend Web CE to my friends and associates.
Glad I passed
I especially enjoyed the ability to review the text (open Book)
There were two questions that had misspelled words. One of them adjuster was spelled adjustor and the other insured was spelled incorrectly.
Please do not make us wait a certain amount of time before allowing up to take the test.
a very good program, well laid out, easy to review and come back to or section the learning as needed, Keep up the good work
It would be great to have more than just text and the read it to me function. Maybe some videos or interactive activities will help engagement.
in the exams and in the chapters: please make the genders between the insured/claimant different than the adjuster. scenario with Donna & Molly... "she" did this, and "she" did that.... who is "she"?
Wish the FEMA NFIP flood adjuster program used WebCE.
Wish WebCE became the official provider for the annual NFIP adjuster course. The current 6 hour seminar, the same format and content for the past 10 years, asks for no student participation nor any feedback to confirm that students actually learn something.
I've recommended many.
Keep doing what you do! To inform and educate the public.
Some of the questions needs to be proof read. This is an insurance course and some of the ending questions on the exam read something like Anne Adjuster, instead of Adjuster Anne. Also, I still found some grammatical errors.
there was some wording that was off or hard to understand what was intended
good info, thank you
Good product, thank you
Good experience, thank you.
Need update some old questions suggest dated material
My go to CE Course Completions
Lots of information to recall at one time but definitely beneficial to my overall knowledge and expectations
The exam questions were structured very oddly, which resulted in confusion for and lack of clarity with what was being asked.
I liked the case-studies.
I appreciate the names used, it makes what can be a long laborious process somewhat engaging and humorous.
Some parts need to be broken up into smaller sections. Reading these can be quite long, and I think breaking them up would be better. It's a lot of information to digest.
Question 12 needs reworded and you should review the definition of a Henway on Google. Seems inappropriate due to the slang.
I felt that this course was very thorough and presented the information in an easy-to-understand format.
good class
good info in this class
Good refresher on reserves and claims handling. Thank you
The material was well organized and easy to comprehend.
I liked the subtle humor in some of the questions: the Elaine, Jerry, Cosmo Insurance question for example. Thanks!
Awesome content, very helpful resources
Really helpful audio in the long run
Thank you the whole experience was great
Photos or pictures
some of the quiz questions appeared to be intentionally constructed to be confusing. The exam questions were straight forward and clear. I spent too much time trying to figure out your confusing quiz questions and kick myself for not realizing that the quizzes don't matter.
Very good information. East to use website.
Thank you for making the learning interesting.
A lot of content seems to just be filling space. Explaining different regions of the country to describe how an organization may have geographical departments? And the final exam asking about coverage to a Henway? RIDICULOUS. A Henway is a joke; while humor is important, it should not be used to "stump" the reader. The lesson also used slang like "stump" that is to say stupefy the reader.
The audio version to the course was effective and helpful. Including the link to assist in reviewing the questions during the exams had been helpful. Adding a search engine would have been helpful but not needed.
I have always liked your programs. You make what could be a burden a good refresher
This class has spot on information for an adjuster. It was very informative.
Some of the final exam questions had funny multiple choice answers. It was obvious what the correct choice would be but it actually spurred me to read the question and answers a couple of times just to have a laugh. Genius.
The real examples helped me understand the process and made the learning applicable to real-life situations.
Great course and easy to access.
Thanks! Y'all crushed it once again!
The test was difficult compared to the pre--test material. Maybe a pre-test with a substantial amount of questions would be helpful.
I feel that this course is very comprehensive and well executed.
I love the text files w/ all the notes it makes it easier to check my answers to make sure I've retained the info. no changes needed.
I have used WebCE several times and will continue to do so.
Clear and Concise
Great course and no errors. Thanks!
Liked the audio pace
Very user friendly. Easy to understand content. Great job of explaining process.
Really appreciated the read to me feature since I had eye surgery and reading the text was very difficult.
Very easy to know what courses to take to meet requirements of state licensing so I appreciate that.
Thanks, for making the process, calming and supportive.
This format is WAY more time consuming than other options - real estate institute for example
Good courses. I never give the highest marks as there is always room for improvement in everything.
Easy to use and complete.
great product!
I have used Web CE before and find it to be very user friendly.
I really felt like this course was a trip down memory lane when I was claims adjusting.
Prior customer and will continue to utilize as needed and will recommend.
Nothing! It's just so easy to use and very helpful in earning CE credits!!
Very happy with the course. I work with marine insurance but found this course interesting and many elements are applicable to my work, especially about RORs and denials.
This course was very helpful and interesting. The content applies to all types of claims, which made it relevant to me, as I work in marine claims (which was only 1% of the license training materials). The content put my role in perspective.
I appreciate that many of the exam questions were pulled from the quizzes at the end of each section of the course.
No issues and easy to follow
Great course, well constructed.
Some of the test questions/answer choices seemed very silly. For example, What should file notes that may be read in court not be...entertaining? There were some others also.
Great course, well presented. Thank you!
I disliked that there were no visuals throughout the course material. The entire course was just reading bullet points. I tried to use the voice audio for part of the course but whatever AI your program uses made this information even harder to follow along with because their voice was so monotone. The information you gave during the course was important for new adjusters but the way you presented it (ie no visuals and awful AI voice) made this course difficult to follow along with)
Great website, glad I used it.
I liked the examples the courses provided & was relatable to adjusting claims. I guess if there was a glossary / terms at the end of the entire course it would be helpful / make things easier to remember. Everything was easy to learn with the courses however.
Easy and accessible
WebCE is great. I'm a repeat customer
I'm a repeat ebCE customer. Would recommend.
Thank you I always use WEBCE!!!
I'm a repeat customer and recommend WebCE to others.
Good job in easy to read voice.
Very nice
Everything was memorable, I appreciate the course helpers.
excellent
Long course and long test
The time frame for some of the material is too long.
Your course outline is superior to the Kaplan education format.
Thank you!!
I liked that the course was easy to navigate and the questions on the exam were clear.
As an auditory learner, I am grateful for the, "read aloud" feature, available in your courses.
Best one yet!
The course exam is broken down into segments. It would be an improvement after each section to get an update on the grade,
The only issue I had was trying to find the pdf files of the materials for the course on the site, everything else was great!
Excellent course easy to understand
This is my first time using this for my renewal and I will certainly use it again.
I did not like the use of odd terms or items like ”Henway” without a brief description of what this is. I found this distracting and not relevant to the question.
The content is current and relevant to claims adjuster in all venues.
there has to be some way to make this one more entertaining than just a big ol long PDF
A lot of information was contained in this course. I think it should be more concise or shorten the class.
No read it to me audio
more fun interaction
Great Experience
I've used WEB CE for years. No issues EVER.
These courses appear to be designed the cheapest way possible, using a robotic voice with little-to-no inflection or pause for parentheses and other areas one would expect a brief pause. The content consists of blocks of text - nothing more. As a person who does not absorb information via lecture, I get the bare minimum from these courses.
Like that for a small addition fee, the CE is reported to appropriate state agencies.
Please include some visuals or video or SOMETHING to break up the monotony of walls of text.
Very clear and concise material. Mini test very helpful.
Very clear and concise review. The practice test are very beneficial.
It was great.
Have the exam in PDF format as stated when viewing the course.
The only issue I have is that the class is marketed as a three hour course, yet if you watch every second of the material you are still 45 minutes short of the three hours. Module time should correctly reflect the time the entire class is marketed as. Otherwise good stuff!
Courses are all great; the AI voice gets too tedious - easier to just read it.
Some of the questions on the practice exams and the final exam are worded in a way that doesnt flow easily.
great class
It would be great if there were more videos incorporated into the content. Sometimes the audio can get dull when it is alot of content to cover.
I liked the copy/paste search engine. I disliked the monotone audio sound.
It takes way longer than 2 hours to complete
GOOD examples of possible scenarios for reference
detailed examples
informative and well expressed
I think Web CE products are great. Educational and accomplish the requirement for continuing ed.
WebCE is the BEST!! I always recommend WebCE to my coworkers.
Perfect and clear course thanjs
No comment
Nothing at all
If you are taking the course and need the audio to read to you, the time allotted is much shorter than the time it takes to complete the course.
The courses are great! The audio enhancement is terrific. I would suggest there could be a highlight feature so that notes could be made while listening and watching the videos.
Course was fine; get a human being to do the read- along
The wording of question 24 of the exam was unclear as to who the policyholder was.
The requirement of minimum required hours in the course is not helpful
I ammmmm doneeeeee
Put it all together
Move on to the next one
Well done instructions
Excellent course - thank you! Would recommend!!!!!!!
Your Adj course is very easy to use and I appreciate your company reporting the course to the state where my license is held.
Thanks for a great course. Got any job openings?
Awesome course - thank you for the refresher!!
The material is rather dry. I feel something more interactive would be more beneficial.
In the section 'evaluation of a 3rd party bodily injury claim', Florida is no longer a pure comparative state. We switched to 50/50 in March 2023.
Thank you very much!
Questions that related to the topic at hand but were not purposefully made to be confusing by attempting to add double or triple negatives.
ease of choosing the course and the time to take the course.
The course presentation was good.
Take off the time requirements before the exam opens
I would like to have the option to order the courses via the amount of CE hours.
Some questions were poorly phrased and lacked clarity.
more examples, graphics
The instruction material was very well-written and easy to follow and understand.
Excellent program and loved my results! Thank you!!
I found the WebCE courses to be very informative. I will definitely recommend to others
Having examples and questions that were engaging or humorous made the whole course more engaging to listen to and kept my interest where it could have been dry.
detailed subject matter
clear and understanding the objetives
GOOD DETAIL
It seems unnecessary that the training is broken into such small segments e.g., 30 seconds long. Just play the entire training & have pop quizzes throughout. Very irritating to have to click every few seconds/minutes to go to the next section.
Loved, "What's a Henway?"
Easy to Follow, clear instructions! Great Job!
Good practical overview
Great presentation and it was easy to follow
Thank you. Invaluable information.
A required survey completion just to be able to print a certificate that should be provided. How accurate do you think the survey will be when it is forced?
The question regarding the VIN on the dashboard was poorly posed and ambiguous.
I have used you service for several years now and do not expect this to change.
I love WebCE Courses! I do think a more animated/human voice option for the Read-it-to-me audio could be beneficial. It can sound very robotic.
I like the length of the sections It helps that it takes time to read throught it
Great job in putting together these courses.
The question concerning the Henway is very clever, however, before one determine coverage, an adjuster would need to know what the item in question is as it relates to the policy. It seems unwise to have the obscure joke as an answer choice.
I'VE PURCHASED YOUR PRODUCTS FOR A NUMBER OF YEARS AND EXPECT TO DO SO IN THE FUTURE. I HAVE NO COMPLAINTS OR IMPROVEMENT SUGESTIONS.
Very good course. Easy to understand
keep up the good work.thanks bp
had to do for CE. I knew most of the course as a result of my career.
Your website is easy to navigate
Enjoyed the material. Informative and easy to navigate through.
It was very easy to understand and used common language
This was a valuable class! What do you recommend next.
it's way to simple
Read it to me was very helpful.
only unlikely to order products due to my employer provides all material
I like the humor, the wit and the cleverness of it all.
Excellent material that is "true to life" and 'reflective' of the real world of claims. Also enjoyed the quiet humor in some of the test/exam questions.
"Which" is used in statements when the correct word is "that." It's distracting!
All good
My Go-To for CEs!!
sometimes it's hard to hear the audio
The gentleman who customized the CE packet for me was super professional and super nice. I'm sorry I didn't write down his name. Thank you!
Course was good information and was specific to the point of the subject being discussed.
Excellent - thank you!
The final exam covered topics that were not in the course material.
In 3.5, Melvin Green/Mr. Green changes to Ms. Green... if this typo is corrected, this may be less confusing to future learners.
audio was, at times, hard to hear. I had my headset volume @ 100%, my system volume at 100%, and the class volume at 100%. still hard to hear
easy to use - some answers are amuzing
More visuals would be helpful
It was great
this course was a fresh reminder and steps to follow while adjusting claims
it was quicker to go through the course than the time required
Course is too long!
I love this CEU website! Great information and easy to use
I'm not a fan of web based training. The read it to me audio is especially annoying. Just give me a book.
I liked how easy it was to save and exit when needed. When going back into the course it was very east to pick up where you had left off.
Appreciate my company investing in my continued education, and I feel I learned a few new key components of claim handling.
Courses were easy to maneuver.
well-presented class
Good content
Great courses, easy to understand, very informative.
Good experience
Good course !
No Comment
Add more visuals
Web CE is my go -to for all my CE needs. I appreciate the content and ease of doing overall business with WebCE. Cheers!
Excellent course, well written and covered essential information. Practice exams matched final exam very well.
found some review questions somewhat ambiguous.
Great content!
Easy to understand, and well laid out. Would use Web CE again.
Straight forward
I think some of the practice questions could be worded differently or better.
You guys haven't failed me yet. Thanks for the continued service.
The manner in which the chapters were arranged and limited to the specific subject was extremely helpful to my comprehension of the material. This reduced lengthy chapters, which can be tiring and a source of distraction. I appreciated if the chapter had only five sentences related to the subject matter, it made of an easy read and a "get to the point" fashion of teaching and better absorbed by my brain.
great content that was effectively organized and presented. The examples were entertaining and thought-provoking.
Excellent product,
Excellent product! Highly recommend it
I miss model law vs model regulation questions each time and I swear you have it backwards from the study guide.
The flow of the reading material made it easy to understand all concepts. Thank you.
Informative and easy to understand
Good Class.
to many auto claims questions and not enough building damage questions
Web CE is great and covers every educational need I have. I can't think of any improvements. Thank you so much!
Good teaching site.
The audio was too slow.
Course was very basic but otherwise fine.
This course focuses on auto insurance and has 0 value to someone that does homeowner's insurance.
The names used in the examples are distracting while trying to take the sample and final tests. In a lot of the questions, names aren't even necessary and just muddy up the question with alliterative words.
I thought the course was very well laid out and informative.
Some of the questions were a bit deceptive. For example, the NAIC Model ACT is always referred to as such- including in this course, but when the question is asked, it asks whether it is the "model law" or "model regulation."
I think it would be nice to have different voices for the read it to me audio so it is not so monotonous.
No issues with the course
There were several typos in two sections of the course content. I do not recall which two.
informative.
See you next time!
nicely done
Loved the course.
well done.
great and easy.
easy and efficient program for adjusters, greatly appreciated!
Great presentation.
I love WebCE
Awesome course ! Well defined and easy to use !
Once again the course material was concise and easy to understand and learn .
Some of the questions were very long. I've held my license for 20+ years and as an experienced adjuster some of these questions were worded in a way to almost trick you. Almost as if you had so much verbiage, I had to figure out who you were talking about.
The read to me option is great, just with the voice had a bit more flection in it, no so mono tone.
There were a couple times I had the same questions back to back to back on the same test. I had one question.
The course material was very good. However, there were many words, not insurance terms, used that I needed to look up for their meaning to understand the context. The author has a wide variety in vocabulary, however, those reading this might not have the same vocabulary and might not understand what is being said nor wish to look up the meanings of the words used as I did.
Well Done!
no thanks!
Good Course...
Thanks very much. Your employees were most helpful and friendly when I called with questions.
It is so helpful to be able to go at my own pace and be able to take the test any time of day!
Although a banner populated saying I didn't answer questions I read quickly and still hit enter, the system should not allow a person to advance until they've at least attempted to answer the question, in other words create a fail safe so the person at least has to attempt at answering. How I skipped over 2 questions is beyond me and the only 2 I missed because I didn't answer them.
Love the format and being able to look back to read and understand the content. Thank you
Good program
Would be better if this course could be morphed into a CLEQ one.
some extremely vague questions occurred in the early chapters/exams
I completed the exam, selected to grade it. It signed me out. Logged back in, went through to grade exam again and deleted 1 answer and graded the exam, so I got that one wrong. That is my only issue.
Chapter quizzes/knowledge checks were beneficial
I appreciate WebCE submits the completions and the course information on my behalf. I also receive notification from WebCE date information is sent. All of the course content was informative and easy to understand. I will definitely use WebCE again and refer friends.
Too much reading on topics that do not apply to my claim's adjusting role. For example homeowners and property claims.
On Chapter 6 practice question #3, I chose the incorrect answer, as answer A states: Did the insured's damages result directly from the policyholder's actions? I believe "insured's" should be replaced with "claimant's" damages, as the question relates to a 3P liability claim, not a 1P insured claim.
Several questions were poorly worded and confusing.
i enjoyed the course content and videos went hand in hand. I love how you can stop and start and pick up where you left off. I appreciate my courses are sent directly to the Licensing Division. I also received notification when it was being and expected time for course to be updated. Great experience so far.
A more personable read-it-to-me audio. Also add some videos to make the course more interactive as opposed to just seeing words on a screen. Videos help deliver the message in a more memorable way.
Voice used is very monotonic.
Some of your wording is out of place. Example: 'would the claims adjuster most likely' you have "the would claims adjuster most likely". That's just an example but there are several errors like that throughout the study.
thank you!!!
more practice questions would be helpful.
Thank you for the wonderful content and learning! I will definitely use WebCE again!
Good course, very helpful...
The process was simple.
Excellant
The audio is super boring. Need an actual narrator vs. a recording. Reading is very time consuming.
Easy to follow. Well put together and informative
Good company. I always recommend.
Excellent! Thank you!
At a loss for words, great experience all around
great tutorial and loved the practice questions
I had to turn off the audio. the narrator reads slower than I do. Otherwise, ok
no additional comments
Very good information. Easy to navigate through site.
No additional information
I thought there could have been a little more emphasis as "determining their is a policy in force" as a preliminary step in claims handling. It was noted round about. But the steps incepting a claim investigation could have been a little more steadfast in presentation. You probably cover it better in another course is my guess. All good overall.. I also like the way you teach broadly, but then tend to focus more on what is actually relevant in the real world for testing purposes.
The information is too broad and not straight to the point. The summary doesnt offer any additional insight or information that corresponds to the exam
I only use webce for my continuing education credits.
best course so far
Some of the material was dated.
Being in a position with responsibilities involving new adjuster training, the organized format of the BASICS is a grounding review for covering essentials in a progressive and logical format. I am reminded to introduce knowledge bases before progressing to more complex issues. I would recommend this course to any adjuster new to claims role or moving forward in a career path to greater responsibility.
Fantastic!
I honestly was surprised how easy the test questions were. Obviously Colby the cheesehead isn't benefiting at work from learning the local beer halls but I certainly hope he does.
Thank you !
Great service
Phenomenal
Great course.
Easy to understand and very helpful information. Thank you.
great content. like to reAD ON MY OWN. HATE THE VIDEO CLASSES.
It was hard but i did it! Good voice which is easy to understand
Excellent material easy to understand.
easy to navigate
Great course construction.
The test had great value because it was convenient and allowed me to stop and start.
very easy for an inexperienced adjuster
Corse content was relevant and up to date with the current industry
Showing an outline of the course while going through the course would be helpful to gauge your time management.
Great study course
very happy with the course & material
THANK YOU FOR PROVIDING THIS ON LINE COURSE. I COULD NOT FIND TIME DURING NORMAL BUSINESS HOURS FOR ZOOM OR TEAMS TYPE CLASS
Well-constructed course.
none at this time
I have used this site for all y CE's and still very happy with them.
Vert good information that relates to my role.
Nothing additional
Great courses
Thank you for providing this course.
It was navigation friendly!
Clear and concise details examples of claims process.
The references in exam questions to TV shows like Seinfeld and Dukes of Hazard were some welcome comic relief to the coursework and exam process. Thanks.
Lengthy
Some of the questions in the test were also on in the quizzes which makes perfect sense. However, I would recommend not posting the correct answers in the exact same spot in the test as they are on the quizzes.
The course materials and the content delivery method is amazing and very user friendly!
AWESOME!
The whole presentation is excellent.
Good Course
Well-constructed course
When on a page, to be able to jump the audio ahead, instead of listening to the entire page again. Some pages are VERY Long. In some situations, I went back to prev page, then when I went back to page I was on, had to listen to the entire page again.
Test is too long
Everything is okay
Great First Experience - But Finding What I was looking for Needs Improvement
I also loved the wording of the questions in the final test. I appreciate the humor of the names of cars & insurance companies. Kept me interested!
good class as usual
Very good course, as usual
Very educational course.
VERY HELPFUL
Thank you! Glad that's done and 10 days to spare on my CE credits to keep my license. The best part of Web CE is that you can do the courses any time you have free time. Denise
Course material was clear, concise, informative, interactive. I definitely enjoyed the audio. Thanks everyone!
Did not like 50 questions. 50 questions at the end of a 6 hr session was too much. I'm just saying.
Good material just a bit to long
Questions should be adjusted to specific positions and what they actually work not just what a general adjuster needs. Unless i decide to work in injury i will never use that information. Instead additional information towards my actual claim handling could have been added in or even expanded on in more detail.
no suggestions
This training was put on me last minute and I was expected to complete 24 hours of these claims classes in 1 days when it should've been spread out, I wish I was able to open book these exams because I learn better that way. Do better.
passed. material was great. challenging but detailed.
I enjoy your lessons and always learn new information. It's easy to access and understand!
I use WebCE for all my CE classes.
Great, user friendly content, & website. Thank- You!!
No comments
Offering a series of shorter courses was definitely the right move. Short courses with short tests are far better than one long course with huge test.
Good quality training.
I have no additional recommendations at this time.
WebCE is the best!
I enjoy the read it to me audio so I can read it and hear it at the same time.
The website and courses were easy to manuever
I learned a lot from this course.
In review of some of the multiple answers to some of the questions there appeared to be some ambigious answers in my opinion, to certain questions
Thank you I really achieved my credits. The test is very easy to answer.
course was excellent
My only gripe is that the course is too long
The course was very informational.
Pictures or cartoons would aid in visual appeal to the course
Really enjoyed the content was on point, concise & not too lengthy. Appreciated that I had the option to read at my own pace vs forcing end user to use the "read it to me" method, which is much slower than I tend to read.
The coursed are very informative
too many sections and quizzes
Very nice pace, which allows you to focus on the material. Thank you!
course was not interactive
Great job, thank you.
I liked the format and the option if Read-It-To-Me Option.
Excellent course. The material was well presented
Great job, thank you!
Easy to use and operate.
make it more clear on in-class ce approval vs any ce credit class
As always the best experience I could expect
It looks like the funny writer did the questions for this quiz too, shout-out to them. While I don't work in claims, I feel like I can use this information in coaching the customer service reps I assist in explaining the claims process, and why we can't say over the phone if a "what if" loss would be covered.
This one was very tedious
Should integrate with licensing so that customer don't accidentally buy classes they have already taken so they don't miss credits.
Course a bit lenghtly
informative
A lot of questions.
Very informative and not gone over at a pace that could be followed not rushed
Thank you and well done
Chapter test are very helpful for me. :-)
WOW THAT WAS A LOT !!! BUT THANK YOU - SEE YOU IN TWO YEARS !!!!!!
This course could be shortened.
I have used WebCE for several years when it comes to CE credits. The material, ease of use and educational aspect is important to me as an adjuster and challenges me to continue to learn laws, procedures that affect my position as a Commercial Claims adjuster.
I enjoyed the humor injected into the exams
My only complaint is that some questions seem like they could have some of the same answers. It seems like it's trying to trip people up.
10 course is too long and the test should be broken into 2 segments
dont change it up too much!
Very user friendly.
Materials and questions were realistic and relevant. I was able to learn depth to the realities adjusters encounter. The scenarios included particulars of importance between the relationship of the position as an adjuster and the customer.
Excellent course and very relevant to my day to day job responsibilities.
In discussion of the customer fall claim the review of the damages indicated 8 weeks of treatment before the doctor's release to return to work, but the lost wages calculation was for only 6 weeks. There are some grammatical error in the final exam questions.
Excellent and easy to understand, I love the test between. Thank you!
taking exams stresses me out, would like to see some coursed that does not require exams
easy to verify info in the aid search feature
Thank you, great website.
Please, have an actual human read the content instead of the computer-generated voice that is extremely boring and annoying.
Chapter 2, Question 4, is poorly worded and the choices A-D incorrect. The question is asking when a final payment can be placed on a check. The correct answer in the book is “C” which states: “The check is for the amount shown in the policy as the limit of insurance.” This may be or may not be true. Often, final payment is may below the policy limits. Although I selected “B” as the best answer since that occurs more often than “C,” I believe the choices are poor and a better selection should have been made. This tells me that the writer is quite inexperienced in claims adjusting. Chapter 4, Question 5, Answer B is clearly wrong. The best answer is “D.” The question concerns contacting the claimant on first notice. “B” indicates that the claimant take photos of the intersection. This is not common unless the adjuster is way out of the community. The job of the adjuster is to conduct the investigation. The insured or claimant does not conduct an investigation. If the claimant was injured while taking photos, he/she could get a lawyer to sue the adjuster/insurer as an agent of the company. “D” is the best answer. Chapter 5, Question 3, poses a scenario that is partially incorrect. In the question the adjuster will be “making sure that she understands the medical terms, diagnosis, and treatment plan.” Again, this could not have been written by an experienced claims adjuster. It is up to the provider to ensure the patient is aware of the medical terms, diagnosis and treatment plan. Adjusters do not and should not be doing that. Perhaps the question could have been phrased differently by indicating it is a Workers’ Comp claim where the adjuster may be more involved with the injured party. Unless otherwise stated, I interpret all questions as non-WC claims. Chapter 8, Question 1, Answer “A” is clearly wrong. The correct answer is “C.” The question asks about verifying replacement cost. Answer “A” indicates evaluating the facts and information. Answer “C” discusses “Establishing a documented value for claims resolution. This is the correct answer to the question being posed. In Question “22” of the test, I found significant grammatical errors. “Felicity recently handled two separate dog-bite claims in which a teen-aged boy from a neighboring household was injured. Investigation in both cases revealed that the boys had been taunting the dogs, which finally responded, and she successfully denied both claims. She just been assigned another dog-bite claim involving an injured teenager. She assumes it will have a similar outcome. Which reaction by Felicity would be most appropriate?” “which finally responded,” seems to be an incomplete phrase having nothing to do with the predicate. “She just been assigned” is poor grammar. Should be “She had just been assigned”
Excellent course!
Keep up the great work.
Content and questions overly long.
The Reading was very long .
I learn better when it is read to me, Thank you
WebCE is always reliable and pertinent! thank you
WEB CE courses are the best..... Love the courses and the ability to work in them.... Most helpful.... Thank you!
Great, thank you!
Excellent course guide material. Easy to read, comprehend and follow. 4 out 4 STARS
Good course material and relevant to the topic. Well laid out!
LIKED THAT THERE WERE APPLICABLE SPECIFIC AND STATE RELATED INSURANCE REFERENCES
The scenarios were helpful in connecting the material to the work of a claims adjuster. The course would benefit from more engaging material including videos.
The scenarios were good examples of what will happen in the field.
A little heavy on the use of clichés, but a very good introduction for new employees.
I PREFER THIS FORMAT TO GOINING TO CE CLASSES
good information
Better audio would be helpful in facilitating concentration on the course material
As you were able to re-arrange the courses originally chosen to other courses, I am satisfied.
webce is my 'go to' source for ce requirements every time.
Much better than noble ce
Application of deductibles should be covered in the material using input from subject matter experts.
Great course; will be retiring in the next couple of years so probably won't need CA CE again but will need AL next year. 47 Years in the industry glad I passed this 98% as I would question my career at this point if I didn't get a good score. Thank you for making the process easy.
None at this time.
I was looking for a Claims Evaluation with more focus on Workers' Compensation. More information in description may have helped me in choosing another course.
The course would benefit from more interaction. The audio is distracting.
Some of the questions were confusing to me - like the difference between defining and diagnosing an issue.
always educational
I had question 45 correct the first time.. You should correct the typo between roger and rodger. I changed my answer to no coverage because it looked like a trick question that roger and rodger were not the same person.
Very good experience!
Am a very satisfied customer!
The format and content of the courses makes it easy to learn the concepts and retain the information. Very nicely done!,
There were too many typos, missing words, and gramatical errors in the materials, questions, and answers to count. Someone needs to do some proof-reading here.
It was very educational.
learn a lot.
Don't Change anything
This one was waaaay too long.
It would be great if the audio speed could be set once for the entire class.
Waiting the clock out is torture! Sorry. I could have done mine in far less time while reading each section and answering accordingly.
Course time allotment longer than necessary. Should be able to take exams wo having to wait for clock to run out.... Just my pov.
Just wow. so helpful.
very poor tests for an insurance adjuster's license ugh
I appreciate the ability to review those questions I may have gotten wrong.
I have been using your services for more than 6 years now. I have always been pleased. I strive to stay on top of my professional education and appreciate the manners in which you allow me to do so.
Informative
as usual...really liked your courses...very efficient and understandable.... see you in two years....
AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
very good work
very user friendly and the smooth reporting to the State for license renewal.
Some of the vocabulary can be simplified or dumbed-down so that learners can focus on grasping the content and not have to fumble for definitions (example words: aldroit, promulgating).
It could be less dry. The material is not very engaging, or exciting to use.
I really enjoyed this course and will look for additional courses that will add to my understanding of laws / regulations as they relate to claims adjustment.
The questions were very poorly written.
superawesome
the claim scenerios were very helpful.
the read-it-to-me audio is really rather terrible. Hearing 13,000 read as one three comma zero zero zero was annoying.
The person who narrated the course just kept talking as the next point started, making it seem like it was all run together. Stop and take a breath for you and me.
The quizzes were difficult to follow because there were too many scenarios to remember. For myself, I would have been able to better organize the learning material if each section had 1 scenario to review at a time.
it is riddled with spelling and grammar errors that make some questions difficult to understand.
This particular subject was very straight forward and helpful. This course to me has real value.
Good course which easily explained different matters, relevant laws, and recommendations to properly adjust claims.
Very user friendly. Clear and concise instructions.
Thank you for helping me on this journey. One more to go.
YOU HAVE A GOOD PROGRAM.
keep up the good job!!!!
Courses and professionalism of the WEBCE is EXCEPTIONAL.
I enjoyed the review of handling liability claims. I do only property claims and it was good to review liability claim handling.
I like the quizzes after each section and the details for the right/wrong answers so i can better learn.
Perfect-Thanks
In beginning the course I did have some difficulty locating my NPN.
super awesome
Typo in Question 11 for the final exam: "Assuming an insured*sic (SHOULD BE INSURER) is legally responsible to pay damages to insured party as the result of an auto accident which of the following injuries most likely has the highest settlement value"
In section 2.5 it is stated that the policy limit on a property policy for watercraft is 1500 and the boat is valued at 5000 and that the most the insurance company would be required to pay is 5000. Might want to get that corrected
Very good course and easy to understand!
Pretty long course, better to break it in sections to not lose the reader for test taking.
Easy to use and will use this service again.
truly enjoy taking my CE courses with your company
I would like to know the answers to the questions I marked incorrectly The robotic reader (mis)pronunciation and misplaced emphasis is distracting The scenarios presented are extremely helpful tools, thank you
All your content was very relevant to the final test.
I love the lookup option in the Course Helper!
Overall very good experience.
The robotic voice of the reader could be improved
I was able to follow along and refer back to any information needing to be refreshed during exam.
Material was very easy to understand and questions on exam were very close to practice questions after each chapter which made the test easy
Thank you very much for this learning experience.
Thank you -
On Question 18 of claims 101 Adjuster is spelled wrong. Great course.
One of the quiz questions does not have a correct answer. May 2nd to June 2nd is 31 days not 30. May has 31 days.
Your questions are ambiguous in many cases, not applicable to the operating practices of many prominent insurance companies, and at times unprofessional.
Thank you for all your help with this process.
the search option on the test should be as easy to use as the CTRL F option , which allows you to cycle through the specific word you search , rather than scrolling through the document when i enter the word to the search bar provided by the test.
I had no prior experience with claims and this course was extremely helpful getting a good understanding of aspects of claim resolution.
it is my opinion that although most adjusters may hold an All-Lines license the majority only handle one line of claims. Therefore, if there is anyway possible to gear the course content toward a specific line based on the intake information it would be helpful.
Some questions and answers are written inaccurately. An example is a question asking for 2 items/thing but the answer is essential listed as a single time/action. Leaving errors in information processing.
Most of the material was more for a new claims adjuster, not as relevant for somebody renewing their license. Much less time should have been spent on the material. I would have passed the exam without reading any of the material.
sometimes the questions are extremely confusing!
I like to convenience and ease of using this program for my Ce hours.
Awesome tool to use and very clearly stated
smooth process - thank you
As an adjuster for over twenty five years the answers to some of the questions were not correct.
Very good course.
test questions are very poorly worded, but other than that this is a good course
Information provide was relevant and appropriate
Please make playback speed (if selected) apply to all subsequent chapters. It's annoying to have to set the playback speed on every page.
Some of the pre-test questions and correct answers were arguable based on the information
This course repeated the same information over and over again. That is not necessary - makes the course longer than it should be. There are a lot of spelling and grammar mistakes that I noticed. The first practice test repeated itself from the first Ethics course that I took - exactly the same. This course needs to be reviewed and made better. I was not happy with this course. Some of the questions are ridiculous as well.
besides the audio perhaps adding some scenario based videos/ Other than that its a great course.
The course was excellent and served its objective. Just to break the course up a bit, a video mught be helpful.
Course was very information.
It was very boring content and hard to stay focused.
I have found that Web CE is an excellent tool to complete my CE requirements. Information is presented in easy to read and comprehend and keeps you engaged with relative examples.
The exhibits are very helpful
Awesome Course
very good
It would have been helpful to define "sublimits" to property damage so as to be so informed for the utilization in regarding the structural building as well as personal property. And, for jury trial, the individual case method indicated six (6) lay people, which is permissible for a "petit trial" in a federal court. When considering a jury verdict, would not 6-12 lay people comprise a federal court's trial by jury? Just a thought for clarification, it certainly did not affect the outcome of understanding the issues of making an estimate for the individual case estimate reserve method.
awesome program
too long should be broken up in smaller sections
In my last survey, I asked that immediate info be provided confirming completion of the class and when we should expect to fwp w/DFS. However, I was not aware that WebCE provides this info after we click the "Finish" button. Therefore, I am retracting my previous comment regarding this matter. Thank you for an awesome site and resource.
Great course. Very informational! Thank-you!
Nothing comes to mind at this time
This section was very well written which made it easy to understand.
WebCE is awesome, easy to understand instructions and is open book. Thanks WebCE!
Good job webce!
Great program
Please add more Professional liabilty and E&O courses
I was impressed by the structure of the course and the go at your own pace system. However, some of the questions were poorly worded. There were numerous examples where the "question" didn't actually ask anything or the question being asked was unclear. There were also examples of questions were the answers didn't seem to make sense, were all correct, or were somewhat subjective.
During the course, the mini quiz questions were more difficult than was required for no reason. The questions at the end of the course were more meaningful and more accurately reflected my knowledge gained from the course.
The audio -person reading the the course has a very monotone voice that i found myself getting very drowsy.
This is a very informative, easy to folllow course!
The course material was easy to comprehend and well organized.
All of the modules fulfilled their purpose. You might enhance the program with a video or two.
i have used this site for certification for years
Some of the jargon in the more-technical parts could use more explaining in layman's terms. Excellent use of humor with the punning names.
Love WebCE. Clear, concise, and to the point. Thank you.
The voice is a drag, animated videos of the script or just a little charcuterie talking would be cool and more interactive
A view videos to break up the monotony of reading would be beneficial
I feel the information (i.e. timelines) in the Fair Claims Settlement Practices Regulations that are specific to California should be cited.
Good course. The only issue seen or heard is in the voice not pronoucing certain words incorrectly within the text.
Very detailed course, easy to understand and follow
The computer generated voice for the course being read, is very monotone and does tend to make it hard to keep your attention on the lesson.
Very good.
Thank you! I had a great experience!
This course was very informative and easy to follow, however it uses unfamiliar/uncommon words frequently throughout the content. I had to look up the word to understand the content (and I am usually very knowledgeable with that). In other words, they could break it down in more "layman terms for those that are not as versed in "big words that are not used regularly". Other, than that I got 100% so I clearly retained the information presented. :)
I've used your services before and I will again in the future.
this comment is not specific to this course, but I did have to call support due to some courses I selected did not qualify for my CE. Support was awesome and very accommodating to my needs! Thanks!
Read it to me audio was great.
Enjoyed the course and found it to be challenging. Very good quality and look forward to completing my next CE qualifications.
I wish we could see correct answers to the missed question on the exam ( if it's passed)
Glad it’s done. Harder than I expected. Customer service was a tremendous help
I'll be back for my future CE requirements. Thanks
The wording for the exam questions was confusing on some of the questions (use of double negatives)
No Additional comments
I like the new read it to me audio. Especially when taking some of the longer courses.
No additional comments
WebCE is my first choice for licensing continuing education. That may be because they send me e-mails to remind me when my license is up for renewal.
High quality courses
The moderator for the Read it to me Audio was very monotone with no inflection based on the material presented.
Easy to sign-up - easy due to being able to "stop & start" as needed. Well put together.
I liked the read-it-to-me audio.
The customer service at WebCE is excellent. Even during the covid pandemic, they were always very patient and helpful. WebCE has an wonderful staff.
Like: Course material leads into exam questions,
We get our CE's from you every year!
There are some grammatical errors that caused me to re-read sections to try to understand what was meant.
I think there was a typo on a Chapter 6 test question: I think a. should be "Did the" [claimant's] vs. "insured's." 1. Jefferson is likely to pay a liability claim if three key questions are answered in the affirmative. Which of the following is not one of those key questions? a. Did the insured's damages result directly from the policyholder's actions? b. Does the insurance policy cover this loss? c. Has the policyholder presented a current copy of the policy? That’s correct! Key questions deal with coverage, liability, and damages. Insurers maintain policy information in their files and rarely require the policyholder making a claim to produce the policy. d. Is an insured legally responsible for the loss?
Course was very well suited for the position of loss adjusters of any types
read to me feature helped tremendously
I wish there were not quizzes at the end of every chapter.
The added audio greatly improved the accuracy of time actually taken to complete the course to number of credits earned. Before that addition the courses were usually way too long for the hours earned. However, since the audio is not read by an actual human being. It is not as accurate or easily understood as it could be. I suggest having an actual reader instead of using automated devices. Thank you.
More videos
Straight forward and easy to use.
I Love WEBCE !!!!!!
It might be useful if you were to offer interactive courses or at least video presentations, perhaps for an additional cost. The robot reading voice was quite distracting, and I turned it off.
I enjoyed this and have one more course to take. Appreciate having this option.
As a med only i really learned from this test.
Audio function kept hesitating and going out during the presentation
For an adjuster, time is money and we have to use our days off to do these DE's which makes it, not so much a day off but at least you make the courses reasonable time wise. Thank you
As a long time claim professional, this course was well done and a good reminder on all the aspects of good claim handling.
excellent course
Excellent Course.
Very useful questions to help learn the material before exam! Appreciate humor as well.
There were a lot of typographical errors, misspelled words, and words missing from the material. I would advise that someone who is very detail oriented proof-read the material.
There are typos in some of the questions which make it hard to follow. You have to read it several times to get a clear understanding.
Needs more interactive training
some of the textual descriptions had grammatical errors that actually effect the understanding of the example or statements.
Thank you wishing more success and longevity
Like the new Read-to-me Audio. Made the course not so long.
Celeste Therrien
good lesson
A few of the test questions were confusing.
The material recognizes a great deal about all areas of the insurance industry which made it interesting to read and helpful in understanding.
I liked the overall presentation, the breakdown of material covered, the testing and the explanation of the results.
The course was GREAT!!!!!
this course is to long
I had a technical issue where the audio portion did not work. In later chapters it started to work again.
Thank you for the audio!
easy to use and understand and fast
Have used Web-CE for many years. Appreciate the ease of use.
Great material easy to follow
This was by far one of the BEST presentations I have ever done!! The material is presented clearly and the questions are straightforward with not complicated answers or trick questions. I love this author !! Please sign me up for all their courses !!!
Some of the wording of the questions and answers are unclear which could lead to an incorrect answer (example: the question that states that the adjuster asks Sue for medical records waiver and wage form. The answer was difficult to ascertain because the answer was not specific enough and could have been interpreted another way.)
The voice recording is lack lustre and boring.
very difficult
It would be nice if the information could be tailored to specific areas of expertise - for example auto adjusting, workman's comp etc. Many of the topics/questions were not relative to my specific line of work and therefore unnecessary information to practice/review.
Some of the test questions were too objective
Loved how easy was to navigate the course
Very easy to use and move through the courses.
Good but difficult and very time consuming; however very educational..
10 hour course should be broken down into two 5 hour sessions with an exam at the end of each
Very informative and educational, THANK YOU!
The use of claim examples helped me to feel more comfortable with understanding what I was reading. As you know it is alot of reading and I think that using the examples helped me to stay focused as I could related the information to the claim example.
I purchased my own audio reader not sure if you provide it.
Go more in depth on situations asked on Exams.
There were several grammatical errors in the test that caused me to have to re-read some of the info to understand it correctly.
Clear, complete, concise, and consistent training materials I can rely on: the 4 C's each and every time I need them.
Very helpful.
I most disliked the atonal computerized reading voice.
IT was not stressful as other company...
A few of the questions had answers which had more than one reasonably correct response and were not, in my 30 years of claims experience, technically incorrect. This was more prevalent in the review quizzes than the final exam, however.
The course is well laid out and the material is very educational which will be of benefit in the adjusters professional work.
I enjoyed the course and will re read a few of the sections as I like the tables
course is easy and no time limit on tests
Claims handling best practices Exam questions way too long and "wordy". Also amount of questions excessive. 50-55 Questions would be plenty.
Good course -well written. Exam not overwhelming.
I like the videos and this course did not have them. It was nice in the prior one that I could see the presenter. I think it held my attention better. Also, the presenter in the prior one shared things from her experience. She was not "dry". This course tended to have a "dry" flavor.
I used the auto reader function for the first time this year. I would like to suggest that you give an indication of where the auto reader is on the page. you can make it yes or no as well. I believe that would help me learn the material better. thank you.
There are a lot of questions that have more than one correct answer. Most of them are clear what the intended answer is, but factually they are not completely accurate.
Your program was easy to use and understand.
I will not order products as my employer orders them.
I love this course that's why I always come back every 2 years.
Easy to review and take test
I like you can use the audio if needed.
No additional feedback!
Henway, Bruh!
Please set the audio rate higher. It's way too slow. Allow it to be adjusted so it works for everyone. WebCE Is Still THE GREATEST EVER!
I really like the package deal which made it easier to decide on which courses to take. The audio portion was a bonus. I could listen and read which I feel really helped remember the material.
Easy to use, quick and to the point, important information.
The voice could be less drab or monotone to listen to.
Great Course!
the app is user friendly and convienent
Wish WebCE was the contractor for FEMA's NFIP claim adjuster annual certification class. Their program lacks any educational objectives and is simply a mind numbing 6 hour ordeal that no attendee takes seriously.
nothing.
Some sections are lengthy
The monotone computer generated voice could be marketed to insomniac's. Your missing a golden opportunity.
Good Course and learned a lot.
Very user friendly & easy to follow.
I have always utilized WebCE. The courses are thorough & very relevant.
I really liked this course. The content was easy to follow and very thorough.
I thought the material was well presented and easy to understand.
GREAT PROGRAM
Sometimes CE can seem like a waste of time, but I was very pleased with how well the course was put together and I feel I got value out of it.
I like that you can go at your own pace and able to complete at any time of the day!
Course is easy to review with the audio and questions are understanding to read.
Great course. - jj
Please have a human do the audio reading instead of AI reader. The cadence and inflection of the AI is distracting and I have to go back to comprehend things sometimes. This causes the time used to complete the course to be inefficient and causes me to want a different CE course program. I liked the Ethics course with video human teachers much better, but at least human reader would work.
Clear and thorough.
Great course and easy to navigate through
It didn't take very long to finish this section.
Course was great, no changes needed, thanks.
the narrator was monotoned and sentences ran into each other.
Have been using your protect for sometime now. Good.
I loved the pop culture references in the questions. Specifically the “When Harry Met Sally” question and “The Simpsons” question. I appreciate when the test makers have fun with the questions.
The reading material is to long - It takes to long to get to the exam. Over kill on reading material
questions were relevant and easy to understand and somewhat entertaining - What's a Henwey?
Great Course.
The Reading material is way to long & over kill on info. I wanted to stop numerous times - Too Long!!!!!
no further comments
These courses are extremely easy to use and navigate. Information is relevant and concise.
I have no additional comments at this time
Videos would be helpful
thank you for making it so easy to complete my CE requirements- I just signed on completed the course work and fulfilled the licensing requirements
Very good
The audio software could use improvement, or better, use a real person reading the material to ensure correct emphasis and pronunciation are used. Just FYI, in example 4.3, "arm" should be changed to "leg". The injury discussed is t the femur which is in the leg.
Use real instructors please.
Registering, viewing the course and taking the exams was painless.
Class was fine
The voice could be a little better.
Easy to navigate and content informative
informative information
No comment.
The course was very clear and concise with it's goals and met them
liked- autoplay maybe add videos/animations to gage listener
There are several types of adjuster. it could be more specific when it comes to terminology.
I found the course very informative
Great site for CE
Disliked how long it was
have no additional comments
Like the reading it to me option, helps keep the concentration on the information
Good Job. The examples given help in understanding better
maybe more interactive tools, like video
I have no specific comments regarding this course.
good examples provided- good course
Good Product
Very good course
Liked ease of use and time to complete
No additional comments.
i was very pleased with the content of the course. A great refresher for my current work requirements
I find the overview and summaries to be very beneficial.
Will always complete my CE credits with Webce
I really liked the ease of use and exam is straightforward and not confusing.
Everything was great
Nothing information right amount of content
Easy to use.
Excellent course, thank you.
engaging material, well done, and comical at time!
Some of the questions were drastically written to be more confusing. The sentence structure could be improved to be more clear as many questions were too vague.
Good material
Very clear content
Easy to follow along, did not like that I could not go back and review the quizzes after passing. Like to review all material before taking exam.
Efficient use of time and quality information
show answers/explanations to questions that were answered incorrectly in exam to know how to improve in future handling
I liked the practice quizzes
it was an at ease test. i felt very comfortable completing this course
Clear and easy to understand content
The language and terminology were easy to comprehend. I liked the course, very useful.
Course was very thorough
very monotonous. possibly a different narrator voice.
Easy reading
Happy with the lessons...I keep coming back to Webce because of that.
satisfied with the course
This course had information that i may never encounter unless i was adjusting a claim. It was good to see these scenarios to know where the claims department is coming from when dealing with issues such as these in this course.
Easy to complete . My co-worker suggested this course and I am glad!
IT was well put together and I was able to learn something I didn't know.
Many of the questions are too long and wordy. Plus- Reverse questions have nothing to do with content and are a waste of time to answer!
Easy to do
Lots of overlap with the Investigation course Exhibit 4.3 refers to a fractured femur but then talks about 2nd surgery to remove hardware from arm. Femur is in the leg.
Videos and interactive materials would help. Content was accurate.
course very helpful