A summary would be helpful to recap at end of each chapter.

Very good course. It explained things very well.

Great course. Number of credits received below the amount of learning needed for the course. More credits should be given for this course. This is not an easy course. Far too many laws and regulations that are required to know for a 3 unit course. The course was more detailed and broad than I expected given its description. I was looking to learn about people that went back to work after they were already receiving Medicare, and that topic was not covered.

Clearer math instructions for those areas.

works great on phone also

The time on task requirement is ridculous. Some are capable of speed reading. That much time on task is not necessary.

I found the study platform excellent and easy to use.

Animated videos will enhance learning

Videos were helpful and well presented

Thank you for the help line when I was having trouoble logging in. One thing that was a problem was the Auto Play skipped several pages of text. You need to check this out. I was having trouble with my eyes and I appreciated the Audio.

Too much material to cover with only one test

to many test questions

So incredibly boring. Nothing interactive. Nothing to engage the mind. Nothing to help retain information. Even the text-to-speech gal got bored and started making up words and reading stuff incorrectly (not a joke, definite glitch in text-to-speech).

There was a grammatical error in the section "Adapting your presentation" under "Framing questions for Increased Comprehension". In the last paragraph there is a sentence "....fill in gaps & lead them though planning options...." It should say "through planning options". Just thought someone would want to correct this!

These courses were very very good. Excellent. Explanation are precise.

This time I found some of answers to some of the questions on the final test to be to simple.

easy course to navigate. really liked the read to me feature.

found course to be very user friendly and informational

I had a very positive experience with this course. The materials were excellent quality and presented in a way that mode even complex topics simple to understand, largely thanks to the practical examples used throughout. It was an engaging and effective learning experience overall

too much information, some of them are unrelated to regular insurance practice

i like the read to me option

The time limit is not right.

The time requirement was brutal. I can read 4x faster than the reader, but due to the time requirement, I had to sit through redundant information course after course. Each new course had very little "new" information.

I would love some more interactive components such as videos or audio on some of the sections. Otherwise, the information was very well worded and I like how it gave real life examples of language you can use with clients.

WebCE is user friendly with additional areas that help you to learn the material. It provides options like autoplay to not only read but listen to the subject matter. There are videos through out the chapters to give a visual to learn the material as well.

Absolutely loved this course! It was a blessing because it answered MANY of the questions about annuities that I had been wondering for a while! I thought the content of the course was excellent and have already told fellow life insurance agents about it. For me personally, it would have been nice if the videos had some background music, but the videos were excellent in general. Also, the audio helped me learn but it did pronounce many terms incorrectly such as DIA and certain dollar amounts, such as -$35,000_. This was definitely the most worthwhile CE course I have taken

Seemed to be a lot of questions I did NOT recognize from the lesson material

I dislike the length of time it takes to get through some of the sections while reading and listening. some had 18-22 mins and if i forgot to the space bar instead of using my touch screen, the course timed out for inactivity.

I wished I had not selected this course. It was way too intense on the financial calculation side for a specialized product.

Chapter four could be broken into smaller sections for readability and conciseness.

I wanted to review the questions i got wrong, but when i was off the review page i could not get back on it- it would have been nice if I could

Good course but time required to finish the course was too long

The times you have set up for the testing or I should say chapters are a pain in the butt. I’ve taken these tests every two years since 2012. It doesn’t take me anywhere near that long to read and answer the questions.

Some of the questions, particularly the ones about IRAs, were poorly worded or required the user to make assumptions. For example, you gave only AGI and filing status and then asked if they were eligible to open an IRA. Um...I don't know. Is any of that income earned???

The content was useful, well-written and easy to understand, but WAY to long and REPETITIVE! Example: There's an entire module on "Disability", then in the "Types of Insurance" module, it repeats the "Disability" module in its entirety. Thank you

I wish there had been specific scenarios to make it more interesting.

This is a very confusing topic. I don't think you can have too many videos.

A little redundant at times but that's how we learn. Some words were incorrectly pronounced but excellent material. Enjoyed reading and listening.

Please be sure to check pronunciation in the read to me option- Some words are not pronounced correctly

I enjoyed being able to adjust the speed of the audio.

You really need a proofreader for this course. There are several typographical errors, and at least one factual error (on a test: A person who has an HSA and enrolls in Medicare in May should stop their contributions in December of the previous year.)

Learned by taking the test

I was having issues trying to get into another class. I was not ready to take the test, but it would not let me start a second class even after I clicked the save and exit button.

the auto read voice goes too fast between paragraphs. Maybe have the recording read it like a person instead of a robot computer. AI can do this better now in our time.

Very informative and well organized! Excellent course with clear explanations and practical examples that made complex Medicare coordination topics much easier to understand- thank you!

I dislike having to sit or requiring "seat-time". Students should be allowed to move through the marterial quickly, especially tenured students and take the final exam as soon as the student feels prepared to do so.

There was an outdated part regarding the full retirement age reaching 67 in a few years. There was an incredibly poorly worded question on the final exam, the only question I missed. Other than that, the course was good.

One quetion was incorrect. It asked how much the Medicare supplement policy would pay if in a foreign country and had $1000 medical expense. The answer was listed as $800. This is incorrect. There is a $250 deductible, then it is 80% and 20%. So the individual would have to pay $250, then 20% of $750, which would be $500 for the individual and $500 for the Supplement company.

great exam

Material could be condensed to less than 7 hours

Medicare Coordination with Employer Health Plans is the hardest course relating to Medicare that I have ever taken. Thank you for the clear and precise explanations that you give in the course. Even more, you provided interactives, videos, and examples that were vital to understanding these topics. Thank you for offering this course! I cannot believe that I have sold any MA insurance without taking this course. It should be a part of any program to train someone who is going to be involved in advising people regarding Medicare and MA. Thank you for enabling me to more prepared than I have ever been before!

It is easy to use this online course every where (home or office) whenever I have time to study. The explanation on how to take the exam is clear and easy to follow. The option of "save and exit" the program and come back anytime is very helpful!

Least favorite course thusfar. Bit repetitive. But ok

Light grey text on a white background is difficult to see. You should change text to BLACK or make it possible to change the TEXT COLOR.

I prefer varying the voice in the audio. Frequent mistakes are made in pronunciation, phrasing and voice inflection.

I found this course is in deed a comprehensive, practical, and highly relevant to my day-to-day work. I truly appreciate the opportunity to participate and would welcome the chance to attend similar training in a face-to-face setting in the future. If in-person training is offered at a reasonable cost, I would be among the first to enroll. Thank you for providing such a valuable learning experience.

I found this course is in deed a comprehensive, practical, and highly relevant to my day-to-day work. I truly appreciate the opportunity to participate and would welcome the chance to attend similar training in a face-to-face setting in the future. If in-person training is offered at a reasonable cost, I would be among the first to enroll. Thank you for providing such a valuable learning experience.

The AI read it to me feature was disturbing. Words were pronounced wrong, the inflection is wrong.

would like to no question that I missed.

loved the audio part cancelled out with another company because i need the audio to keep me on track.

Too many run on sentences make some content unclear. (Ex. 4.4 summary bullet3) Chpt 3 , practice question 4, wrong answer? Learned alot and this is my 2nd time taking this course. Great content!

Thank you for the option to shut off the read-it-to-me audio!!!

LOVE the read-to me. Would be great if you denoted the classes that have read-to-me technology in the catalogue. Maybe with a little audio symbol or something...

Course is outdated in terms of generational reality in 2026. Also has outdated info on life expectancy and % of seniors who have sufficient retirement savings. Other than that, it's good.

I especially like the self pace CE Classes because I like to take notes.

Subject matter presented clearly. However, the bias is definitely toward annuity sales. For example, the case of buying the immediate annuity vs DIA didn't analyze that it would take the DIA purchaser to age 87 before his annuity payments matched the 60 YO purchaser. RMDs should be considered in the guaranteed income section of the balanced retirement lesson because they must be taken annually.

Excellent course, I've needed this education for a long time, and it's usually not covered in the typical Medicare classes.

The course was well laid out. Some of the chapter questions were more challenging than the last assessment which I liked because it properly prepared me.

easier access to search exam cause helper specific questions

I found the audio extremely effective.

I found the audio extremely effective.

Loved the read it to me audio

the video length did not last 5 hours.

The audio availability for learning was very helpful

This specific test was WAY too long and material was repetitive. I've had a license since 1993 and there should be other options other than 6+ years in the industry. The State of Florida needs to give more credit based on years of service. This course ate up an entire day.

read it to me audio was excellent. time saver.

The HSA requirements and questions are much more difficult on the practice exam. I would say make the questions on the final exam regarding HSA a little harder.

I like the format of a self-paced pdf vs being forced to listen to content which forces movement through course material at a specific pace. I like the fact of knowing that the exam can be repeated if I fail. I found it a little hard to locate the pdf at first. A few of the exam questions were not clear or caused some confusion.

More video based learning modules would be awesome.

Rewind and Forward buttons would be very helpful.

There were a few typos that made some of the content confusing.

The videos with the demonstrations for COBRA coverage was especially helpful. It would be helpful to add in videos describing the different consequences for the HSA contribution rules, particularly the application of the "testing period" as well

IMPROVE THE SEARCH CAPABILITY

The course outline is laid out very well. The course objectives are easy to follow too.

The course outline is laid out very well. The course objectives are easy to follow too.

This course was written very well. Therefore, it was easy to understand.

Very good. Perhaps a bit more by way of math examples for us that are not math oriented, but no complaint. IE not sure I would have been able to answer the Exclusion question in Annuity Section.

Recommend more frequent knowledge check exercises. A better way to navigate to the exact place to find the answers to the questions instead of having to search through the entire chapter to find those answers.

add a 1.75 speed for audio playback. Sometime 1.5 seems slow but 2.0 is too fast.

I wish the limits were updated for 2026, and not still listed as 2025 limits.

Mentioned that the "Greatest generation" would be in their 90s but born earlier than 1925? Seems like this is outdated.

They required 6 hours prior to exam seemed a bit long, by approximately one hour. Thanks!

There was so much information in this course, and though difficult, the info will be much needed to help serve older people.

The course duration to credit hours seemed out of alignment.

I think it is counter productive to have someone sit there and wait until the 3 or 4 hour time period has passed before taking the exam. I should be allowed to take the exam and if I pass It then I should be allowed to move on. I do not see how this would benefit the agent one way or the other. If you do not know it you're gonna read it If you want to pass. I do not believe those who know the information should have to sit here and wait for your time frame. When I could be doing something more productive with my time.

Annuity requirements for CE from Sates are a little confusing when there are multiple States

I don't like the requirement to be in the material for a certain amount of time.

The content of this course was WAY too much for a 7 hour course. The content was good, but it was way too much. The Health Insurance portion wasn't really needed and it was so general it wasn't useful. Lastly it didn't even talk about health insurance for retirees under 65 which is THE major issue with health insurance for retirees.

I found that the course covered many important topics, but the explanations were not very clear. I had difficulty understanding, especially when answering the questions. However, after a few attempts, I passed. I appreciate the opportunity to complete the course at home and at my own pace.

I always use Webce. There are a variety of courses and they are easy to navigate.

Wonderfully clear material. AI voice narration could be better with large dollar amounts and homonym pronunciations.

A way to pause the narration audio that does not require the big jump to the top of the screen you are looking at presently. Some type of a side button control on the screen would be helpful to pause and restart the narration audio.

Very good and comprehensive study most definitely

Very clear delivery of content.

excellent format

The audio voice is to fast and rushed. It is not spoken as a conversation rather run on words with no breaks.

I am a CFP professor - so the material comes easy for me! Great layout and assessment questions!

What were the stated prerequisite requirements? AND: Excellent final exam questions. They made me think and read them twice to feel comfortable (positive) with my answer choice.

loved the videos and the math calculation breakdowns

Great experience! Well thought out content effectively delivered that increases knowledge and retention at the same time. Quite informational, too! So how did it work? You be the judge! Signed, 24/24 :-)

Easy to read and understand. I like the ease to go back and forth within the chapters.

The structure of the course needs a revision. There was a lot of redundancy in the early chapters with information in each that would have been more appropriate being together. Chapter 4 is too long. It was as if the author had decided he wanted no more that 4 chapters and then crammed a lot of important information in the last chapter.

Objective should be to teach as well besides testing. Answers which are incorrect, should be told so one can go and check the correct answer.

the time minimums are ridiculous. If I finish the course, let me take the test.

Great program for the content.

An option to consider adding for the read aloud would be the ability to speed up the audio

Like the ability to review exam questions and retake a second time to reinforce the correct answers.

The grading of the test timed out the first time around, but it brought me right to the end, which means it saved my progress. Very grateful for that feature. Thanks!

fairly simplistic lesson

I loved the charts that showed the complex rules of who pays first, Medicare or the group plan. I printed them out and will refer to them in my conversations with clients. The same is true of the Cobra and HSA rules, great information! I appreciated the many examples, written and shown in videos for understanding these complex rules, especially for retirees, disables and ERSD eligible individuals. The course was engaging and highly profitable to my practice in the overall education of health insurance, and particularly Medicare topics.! Thank you, tremendous CE credits, but more importantly, the Learning experience! Kindest Regards, Ross Landon,

The course was good but I used the read-to-me feature (not skipping anything) but I had to repeat things to fill an extra 30 minutes before I could take the exam. Would be nice if (while using the audio feature) your course timed out correctly....

Good course and good learning material

The read-it-to me audio should have a function where you can slow down the speed as it was a bit fast.

Exam was too easy.

to many dates and days. questions should be more concept based

Real life examples are always helpful in understanding the content.

This was a hard and challenging course for the amount of information contained.

Good content and easy to follow

I really like this class much better than the others I have seen and worked with in the past.

I really liked that you have different speeds to read. That read aloud was so so helpful. Thank you.

I did like the open book feature for the quiz ,although, I didn't need it very much because the content was easy to understand and retain.

Always a great refresher - Thanks

There is information that's misleading in the course. A roth 401(k) is a cost effective option for someone. They don't have to start a Roth IRA to have a Roth deferral option. Technically a 401(k) has several different buckets of money - Pretax, Roth, Employer match, Safe Harbor - all 401(k), just different buckets. A question on the test asks a question that doesn't reflect this properly. You can't compare a 401(k) vs a Roth IRA as the 401(k) likely has a Roth component, especially now with the new catch up rules for Highly Paid Participants.

Excellent format

There were two videos and four examples that didn’t load correctly. There was some misleading information. The course said, “If the individual signs up for both Part A and Part B at the same time (and with the same effective dates), he or she can then elect to enroll in a Medicare Advantage plan,” but you do not have to have the same effective dates to enroll in a Medicare Advantage plan; you may sign up as soon as you have both Parts A and B.

I think the reading material is more than the hours listed

WebCE is much easier to navigate

Some of the questions in the summary quiz and probably in the final test were actually wrong from the presented material. Someone messed up. That was a LOT of information that was presented in a confusing format. It could be put in a more easier to understand format. Clearly, whoever put the information in was not in touch with the information and they messed up on several questions that I looked up. So the questions and the material information does not match so it doesn't give an accurate assessment of one's abilities. And who knows whether the test scores are accurate. Didn't like this section's presentation at all.

In one of the earlier classes I completed the Part D information was not updated for 2025 and 2026 situations. I recommend that this gets corrected, since the coverage gap information is no longer helpful at this time. Thank you.

Do away with testing

I don't like the required time for this course. I'm a fast reader and had to stay on an additional 30 minutes on a random page to get credit. it's a huge waste of time since I have other courses to complete.

great class

Very informative

The HSA & HDHP was confusing. In my 23 years I have never encountered this issue.

This course was very challenging and worth the effort and time to complete. I learned something new. thanks

This module was too much. It was confusing and not broken down in a way to not get confused. Less reading and more interactives would have been helpful.

I do NOT like the pre-determined you must take this amount of time to read the course before you can take the exam, says who! I wasted a so much of my time just sitting and waiting for the course to reach the pre-determined time needed. This part I hated and really makes me not want to complete another course. I am fast and have been in the industry sine 1993 so I know most of the material but there are sections I do not deal with on a daily basis and therefore want to read, the amount of time it takes me should be up to me not somebody else’s problems. Really not happy about his part and you can tell because I rarely give this much if any feedback but this just annoys me to no end.

The audio portion make the learning process more convenient

I wish the Read-it-to-me audio voice had a little more inflection. Sometimes the reading voice is too flat and monotone. Pauses between sections and inflection of certain words would make it that much better.

Reading the study information was very helpful in passing the exam.

The course was written by a professional who was well organized and aimed at those in his profession.

Very thorough and concise

I DIDN'T SEE FLASH CARDS ON THE LONGER CEs ESPECIALLY WITH THE MATH FLASH CARDS AND MORE INTERACTIVE

Great course content.

Can we all stop using AI voices to read this complicated material. more often than not I find myself having review the information for a second time because listening to a robot who has little to no reading comprehension just doesn't work. This information needs to given by a human.

The question about Linda and long-term care. I don't know what the right answer was but I selected Investment Horizon. Client's education level is important because, while they may be successful, understanding LTC concepts and terms can be confusing to people not versed in financial sector 'terminology'. The other two choices seem automatic.

Once a concept is explained I liked a when a specific example was shown.

Clear, concise, and easy to understand.

Good traning materials

The presentation materials are a bit long. It takes more than 4 hours.

It should not make you do the time. Agent of 18 years dos does not need 2 hours for a test. if you pass you should just be done not have to wait the time limit

I really liked the inclusion of embedded videos in the course. This helped break up the long wording content in the course and it helped reinforce the concepts. My experience would be improved when registering for courses by highlighting the courses that I am unable to select due to previously completed courses within the last year.

The course took me less time than the required time and that is annoying. It would not give me credit

Under the acronym section, I believe if there is a “period” in the end of the text of each acronym description, the AI voice would pause. If you listen to the AI voice read this section, it is very hard to listen too and read at the same time. Just an FYI.

I have been using WebCE for two decades. Your materials are super and I have learned a lot from it. The bundle price is attractive and hope it will continue and then I will continue to order.

I have been using WebCE for two decades. Your materials are super and I have learned a lot from it. The bundle price is attractive and hope it will continue and then I will continue to order.

good course

Good course material, simple to complete

I love your pricing and your content, but searching the catalog and looking through Bundles/Packages needs to be more streamlined.

Great Class CE Bundle

Great content

Possible selection of more selection of subject material and topics for the package,

The information was very informative. It will help me when dealing with senior prospects.

The information was very informative. It will help me when dealing with senior prospects.

I appreciate the size of print, although I listened to the audio, I chose frequently to also read the content and print size with spacing was easier on my eyes for long periods of focus.

I'm very glad my CE's are completed and i appreciate the design of the course. I learned a lot!

I needed a refresher on the rules of hospice; this course was just what I was looking for. Thank you!

I didn't like that the volume level reset to max as you moved between sections

Thank you! I learned a lot about HSA's that I really didn't understand fully prior to this test!

very easy to use and access.

WISH THERE WOULD BE MORE OF A PAUSE BETWEEN PARAGRAPHS

Section 1:2 one to one please not one ON one. 1:4 these data show not this data shows.

Audio would at times run with two audio tracks with a 2 or 3 second delay. Made it hard to use.

This was complicated and very nuanced topic, the content was excellent and did an excellent job teasing out those nuances in coordinating benefits and reinforcing areas to watch out for.

It may be helpful to have a better explanation of how the package deal works. Thank you for providing the educational platform to complete our needs.

Liked the open book feature. Object is to learn the material. Made sense to quickly reference what I didn't know. Appreciate this method of learning. Way less stress. Wish AHIP and carrier testing would use this method. Much more productive. Thank you.

The audio double played...overlapping so I couldnt use it

More visual aids ... diagrams, lists, charts. The ones in the content were generally good. These visual aids are especially valuable for visual learners.

I enjoyed the Read to Me feature. It helps in terms of speed.

When discussing qualifications for Medicaid, there should have been more emphasis on using a prepaid funeral plan to reduce assets in order to become eligible.

Read-it-to-me audio should be a better voice

Always exceptional content and guidance.

Again, there is a lot of good stuff in this course. Would love to have a copy of the charts n stuff. Please review Chapter 8 Practice Question. The total account value is stated as $100,000 yet it is stated as $150,000 in the solution. If you are looking for a subject matter expert, I would volunteer.

All of the questions are updated to include current real-time info. The questions are not unclear, though sometimes I have difficulty with the "Except" and "Not" questions. That is just me needing to read more clearly. Don't change a thing,.

comprehensive

break sections up into short bullets and highlight key terms

Annuities are really complex. The beginning of this course was an excellent, clear explanation of the basics. It got a little too detailed toward the end. But overall, very good class for a non-life insurance professional.

There should not be a minimum time to take the exam. Since this is a CE course, the material is mostly review. I read all the material and passed most of the practice questions quickly and it made me wait another two hours to take the exam.

The 12-hour course is really too long. Perhaps it could be approved for two 6-hour courses.

The only complaint I have is that you made me to be in the course for the entire 7 or whatever time , I find it is to be counter productive

A good coverage of this subject.

The audio reading was a great help in remembering and understanding the material. questions were challenging but not to the point that it was frustrating!

Great course. I enjoyed taking it.

The learning material was very interesting and relevant regarding Medicare, Medicaid and Long Term Care. It all hit home.

We require our agents to use WEBCE for all their CE needs

In going back to the material regarding the question relating to taxation of an annuity payment, I was unable to access the video. I could do so during the review element but not when taken the exam.

Great content in this course!

Great course

None of the videos were able to produce sound content and did not work and therefore were not of any use

Need additional CEC courses so agents are NOT choosing same options every other year .

The AI voice was annoying.

It could just be me, but I feel like there was a lot of "fluff" most topics could probably be condensed down, but again maybe it's just me.

This alternative format is less attractive than the traditional format and is more confusing to use.

The presentation is robotic. The presentation violates some of the very recommendations for effective communications. Ways to improve: use of multiple voices, use of examples of interactions with clients, good or bad.

Well organized, clear and easy to follow.

WISH NARRATOR SPOKE A LITTLE SLOWER

the content was especially stereotypical

This could be better if broken into 3 separate courses.

Some of the material is a little redundant and outdated. It's not wrong. It's just stating the obvious that really is the only comment about improvement I can think of. I really appreciate you having the audio as I am recently visually impaired.

Good content.

A lot of information provided and sectioned and organized well. I feel that I learn a great deal. The questions are not easy and I need to be careful reading the question to find the correct answer. However, there is only one answer.

En spanish too! please

this course was way too long! Took hours to complete.

THis course was way too long.

I did read the entire course to pick up any new changes in the laws and programs. The exam did broadly cover most of the material and it was good to see it focus on concepts instead of minute details.

Very clear and reminders of medicare and long term care knowledge

some of the questions on the exam could be misleading

The questions on the test were of a similar format as the ones on the quizzes which provided good continuity for the overall learning and testing.

Course way too long for just 2 hours CE plus too repetitive in content.

Love the Read it Aloud. That is a game changer for me.

Very easy to navigate the course material and easy to read and understand. The material was great.

Well organized, clear and concise. I came away with significantly higher level of understanding. Thank you.

Good content

I find it a bit confusing what courses are allowed to be taken again or not.

I learned about QLAC for the first time!

The course material format was very effective.

love the read out load feature and the practice test at the end.

Very easy to participate in and learn from.

I didn't like that the Read-it-to-me audio seemed to be one continuous recording. If I wanted to go back a bit, it was hard to know how far. I'd like to be able to click on a word and start from there or have some sort of markers at the beginning of sections somehow.

NARRATOR SPOKE A LITTLE TOO FAST FOR ME AND SHOULD HAVE BEE A BIT MORE PAUSE BETWEEN SECTIONS

There are a few annoying typos and syntax errors in the course that could be cleaned up. It reduced my enjoyment only slightly.

You have an error in the "Glossary" of the 2 credit hour course I just took. I can't remember what the error was - but I know it's there. The error is a number. It may be the number of days for something - but I remember it's a number of some sort.

Made to be understood and completed

Monitoring was to much

The opportunity to read and listen to the subject matter was effective for me.

The easy to read and study format at WebCE brought me back! Even though I had to pay out of pocket for it myself (the company I joined wanted me to use another CE website, which I thought was Awful! But the company was going to pay for it.)

Lots of detail, some of it seemed like overkill

this was one of the best ethics courses I have taken. It contained many things I have experienced in my career all in one place. It was well written in it was simple with enough context to be effective.

Highly educational

Great Course. Final Exam too many questions.

Required time was annoying. I was able to get through course quicker

Nice retirement refresher. Love the Medicare section.

Very dated material

i really love the read to me audio it really makes it faster to read and understand. the only concern i have is that the reading tends to be fast at times. But other than that, it's really helpful thank you

Took awhile to read through very long

The health insurance segments offer NO consideration of how to manage health care costs for retirees UNDER the age of 65. I think there are many strategies to consider to minimize taxes and health insurance premiums for early retirees that should be included.

The audio reading is the best and material relevant

This was a fun course to take!

Too many final exam questions for a five hour class.

Too much redundancy, too simplistic , and really over reaching education when attempting to choreograph an FA's body and speech language. I found this offensive and inauthentic.

The timing of this was way to long. It does not take 8+ hours to read this and the fact you couldn't take the exam until you were in the website was frustrating. Just allow to take the exam once material is gone through.

The timing of this was way to long. It does not take 8+ hours to read this and the fact you couldn't take the exam until you were in the website was frustrating. Just allow to take the exam once material is gone through.

I hate having to be in the content for 3 hours I read the whole class and passed the mini quizzes in 1.5 hours and just had to hang for the extra 1.5 hours

A good experience. Somethings were added that were obvious and repetitive, but over all good.

Great course, thank you

Good content and educational opportunities.

Having to sit through waiting for the clock to run after finishing the course. Hate that

In one of my courses i failed and i have been trying to go back so i can retake the mini exam so that i can get done and it wont let me,

I have two criticisms of this course. One, someone must edit the content as well as the exam questions. There are an inexcusable number of grammatical errors and at least 5 of the questions are poorly worded and do not take into account all the facts needed to complete the exam. For the record I scored 100% but many people could be tripped up by errors and exclusions in the wording of the questions. Second, the content is clearly biased towards annuities as a whole being great products. Like any investment they should be carefully considered before being recommended.

The pre-existing question should be more specifc. PECE is normailly 3 mths, but in states like NY,it is 6 mths.

This is a great study course for getting your CE credits.

Its unclear if CE classes have aleady been completed in the past. That is, as time passes its difficult to recall which classes have been taken before.

The time to stay on each subject matter is ridicules most of the tests are common sense, if you have had your license for awhile, like me i briefly look over questionable passages and go directly to the tests.

I scored low on last exam. I usually score high. Maybe provide videos over content that I missed. I will review material also as important to understanding

This course was very well developed and easy to use.

course is well done!!

The examples in the course were not clear. In particular, the example for Initial Enrollment Period (IEP).

The timing needs to go away. Especially for those that finish before time.

The addition of the minimum course timer will make this the last time I use WebCE. I completed the course in less than half the time and had to let my computer run to move on to the next module. I don't have time for that and I didn't learn anything while I just let the timer run. It is nonsense.

EXCELLENT MATEIAL

I enjoyed the lessons - very informative!

With the exception of Ethics , none of the other courses had videos or interactive. I didn't see audio option just an AI abreviated

the time required to complete the course.

The play/pause button needs to be at the bottom of the window or side column and remain viewable at all times.

Exam questions on RMDs are a little misleading... Asking at what age to RMDs start - 73 is accurate for some ... but age 75 for others depending on their age.

The Course was outstanding. Thank you.

More pre last exame questions to review

In the middle of the Chapter 5 course helper, during the test, the example of how Exclusion Ratio applies has a spot "Video" but there is no video. If the intention is to remove the videos from the Course Helper, please remove the place holders for the videos.

It would be very helpful if I could know what the correct answers were to the questions I got wrong.

i like the practice questions.

Information was valuable and easy to understand.

I really don't understand why there is a required time limit needed in order to gain credit for the course. Not sure if that is just through state regulations but it is super tedious for someone who has renewed CE's multiple years. It's a lot of waiting around for nothing.

too time consuming

The Read it to me Audio is great, however, it would be greater if he used a more dynamic voice. very monotone. I fell asleep twice. Still, I appreciated the Audio.

Course materials are clear and easy to understand. I like the examples of situations the courses use.

I believe the man speaking is AI but he is soooo monitone, it made it difficult to stay interested in the material.

Probably a little too much focus on examples that *aren't* the rule, and not enough on the rule itself.

A few of the questions are a bit unclear/misleading, but the overall experience was good.

The financial part of the course was very intimidating. Thank you for not it being a part of the final test!

Due to the complications of annuities, their structure and taxation, tables and illustrations were quite helpful. Lengthy written out descriptions and examples were just confusing.

I got actual value from this CE product. I know there is a lot of jadedness towards CE in the industry, but this was legitimately worth my time.

One BIG improvement would be to be able to access each set of Chapter questions for review prior to the EXAM. There's a lot of material covered over days, and it's challenging to retain this amount of information without the ability to review summarized questions at the end of each chapter. Thanks!

The test was a bit too easy. I would have liked to have been challenged a bit more.

I understand the need for a proctor, but it would be easier to complete these in a timely fashion if we were trusted to test on our own.

excellent and I learned some details about Medicare I was unaware

Good course but typos were surprising - hopefully these can be corrected for future students!

I know that you have to keep the integrity of the exam, it would be helpful to know what questions that I missed to increase my learning curve, This module had quite of few questions that I don't remember reading in the content.

THIS COURSE WAS VERY DUPLICATIVE AND TOOK VERY LITTLE TIME TO COMPLETE. I HAD THE SPEND ALMOST 2 USELESS HOURS WAITING TO GET TO THE 3HRS, 20MIN TIME TO TAKE THE EXAM'

This course very clearly explained the information and is a very practical course for anyone working with seniors.

The number of hours taken to complete these courses far exceeds the number of credit hours awarded, especially if the audio feature is utilized!!!!!

Understanding the requirements for the proxmy prevented me from completing the continuing ed requirements earlier

Find a real person to record the content. The voice being used is very grating.

Lengthy course but excellent content

Although I've read this information from numerous sources over the years, this was the clearest explanation. I loved it!

Easy to understand.

the course was to the point and met the basic needs to complete the test !

video examples were great, step by step. I liked the planning instructions, applying the concepts.

The total time minimum is absurd. I get the premise but it's annoying and would dissuade me from using WebCE again or recommending it? This isn't defensive driving. If I can absorb the material faster, why should I have to stall on this just to make some stupid regulators happy? This is not the solution.

One point was unclear to me. The content said that when an employee ages into Medicare and elects Medicare coverage, that is NOT a qualifying event for him or any dependents to elect COBRA coverage. However, the COBRA chart that was included clearly states that ageing into Medicare is a COBRA Qualifying Event. Which is correct?

great content

I would have prefer not to have a limit on how may credits i can do in one day

I like the sound of the voice, but I do not like when words are pronounced incorrectly or when there is not proper pausing. It is very distracting.

the audio voice didn't stop at the end of sentences sometimes. it just bulldozed onto the next one without even taking a breath to let a person who may NOT actually be reading along know a new sentence was starting.

time to long as related to audio

Easy to use. Great experience

great course

Read it to me spoke to fast and was to robotic. Could tell it was computer generated. Would be waaaay better if a real person did it

Should be 10 hour credit, not 6.

Good basic information for working in the Senior Market

WEB CE is very helpful for agents to me CE requirements.

I used the read it to me feature and I still have about an hour to spare before I could take the exam. What am I supposed to do with that time if I have already gone over the information?

There is a problem with the embedded videos - none of them loaded at all in any section - glitch - said not authorized to host video. I used the pdf to get through.

i AM PRESENTLY SURPRISED - THIS WAS NOT DIFFICULT OR TOO RIGOROUS. i LOVE IT BETTER THAN THE OTHER COMPANY i HAVE USED FOR YEARS.

Very informative, except for IRA distributions, I would include information about Qualified Charitable Distributions.

The audio was the best feature... Info seemed relevant to my financial practice after 30+ years . Many old ce's spent time on non- important " test filler " info

I dont like that it is timed, but understand why

too many questions

too many questions

I would like to have audio instead of just PDFs. I did not see the option. I feel it is easier to retain information that way.

Was very informative and easy to understand.

The student should have the option to print off the course material so that it could be studied will not in the presence of a computer!

I l earn a great deal of my need of knowledge through WebCE and it's provides me with confidence in communicating my knowledge to people I work with and every day discussions. Thanks

Always have anxiety taking test! Always a challenge. But you made it user friendly

Question 4 on the test described a baby boomer and their friends financial concerns during their future retirement. The two potentially correct answers included seniors running out of money or working during retirement. What is stupid is that we don't know the subset of these friends and either of those answers is very likely. I believe this may have been the one question I answered incorrectly. My recommendation: Either give additional information to base the friendship base or rewrite it completely.

good course

user friendly site

With the amount of time 30 hours and my daily life I am very happy because if i give myself the advance time I'm not rushing to learn but learn or brush up as I go along.

I have been doing Medicare for over a dozen years, but some of the material about COBRA unique circumstances were challenging; nonetheless, good content and I am glad that I enrolled in this course.

This course spent too much time on the financial advisor aspect, and not enough time on the health and life insurance aspect.

Good course

Great Content.

Very good information, easy to understand

I really would like more courses pertaining to ethics for health insurance agents; Affordable Care Act courses; Special Needs plans including HIDE and FIDE as well as Chronic Special Needs Plans since these plans have a market where I sell.

The 50 minute minimum things is very annoying, and it seemed like the clock was very slow.

Very informative and educational. I learned alot and enjoyed it.

I really would appreciate less emphasis on retirement products and more emphasis on health and life insurance products. I am taking these courses to renew my health insurance license. I do not foresee becoming a financial professional in the near future. Thank you!

Need to improve semantics in the exam. Wording used in tutorial did not match wording in test

Possibly easier way to monitor exam. It was not easy for me to find a 3rd party monitor, so would be helpful if you could offer an online monitor if possible.

I found this content easy and repetitive. How many questions need you ask about defined benefit plans for example to ensure an individual understands them? It would be nice if you provided a scale on the CE like beginner, intermediate and advanced content so I could actually select material I might learn from vs simply review. While review is important, more challenging content helps contribute towards mastery.

While the reading material and examples were excellent, I was surprised that some key vocabulary words were not on the exam. The exam questions were more generic in nature. A combination of the two would have been more fair in my opinion. :>)

Good content in a user friendly format.

This course was So So good. It was very well laid out and detailed in some fascinating areas that all financial professionals should be aware of, study, and certainly practice. With the increase in the senior population percents, now is the time to have a good grasp on this topic.

This was a very thought provoking subject, however it was presented quite well.

The course was good.

The course is fine. Its logging in and choosing the courses that takes time because when you pick one course it takes you out of the system and now you have to log back in then pick another course and again it would take me out again and again.

It would be great if we could get a human reader...and maybe slides or videos.

A video would be great for the COBRA, Employer Coverage and Medicare interaction, I have come across that with clients.

I recognize that classes have to be tailored to a wider audience, but I wish there were a way to get more in-depth ethics classes for my requirements. I don't think I got a chance to learn very much, since the class was 95% surface level material.

When taking the exam there seems to be alot of "trick" questions. I don't like that. I spend way too much time on one question second guessing myself.

Clear and concise course!

I LOVE when I can choose a package! Every 24-hour package I chose stated I had done at least one class, so I had to do an alacart selection of courses.

Some of the questions were worded funny, which made it difficult to answer properly. For example, plans that stated they began in the middle of a month when Medicare plans start the first of the month.

Some voiced words mispronounced or not emphasized -- like a heading. But overall very good. Thank you.

Loved it, easy to understand!

I appreciate the clarity of the information of the course!

not a lot of examples to better understanding

I do not like the way the reader reads the material on auto-play. It is read like a robot with no intonations and makes it hard to understand. So I chose read mode majority of the times.

a couple of the questions and answers needed more detail to answer correctly ie: #19 - answer did not state the child was dependent, nor did it state the employee had family coverage.

quite a few slides did not work with audio, the short video played instead, very inconvenient.

this one took over an hour longer than it said it would which makes no sense to me as i took 2 others at 3 hr and 2 hrs that were on or under that time limit.

Courses were refreshing, just fine

Great Lessons.

I learned so much from this training! HSAs and Medicare & Employer Coverage & Medicare are often confusing.

I recall that some of the modules of this course are only worth one credit. Requiring the participant and the proctor whose time they need to impose on, is inefficient to say the least. Why not combine these small pieces into a single module requiring a single exam?

Nothing to add nothing to take away. I'm a senior myself and understanding the language means a lot to me.

Excelent courses.

I like that during study process that you can replay the video to better absorb the information and read along

A very full course with many areas of exploration - very broad content.

The exam's 135 ?s was very daunting and a bit unrealistic. Also having the # for the questions I got wrong would have enhanced my learning experience. I kept track of my answer on a spreadsheet and would have liked the opp. to see how I answered vs the correct answer.

Audio was terrible, i had to silence it. Very monotone.

This course was comprehensive in explaining how the coordination of benefits and most don't understand it's about the primary and secondary positions.

Subject matter in varies parts were to long in content and repeated!

For my CE classes I always use WebCE. The new rule passed by the State of Tx to me is not a good rule, I know WebCE had nothing to do with that rule. But I have been in this business for a long time, this particular course was not that hard to me & only took me 40 minutes to complete, some of the other courses might take me longer than the allotted time. But as agents, we should have free reign to take as long as we need to take to complete these sections & test or vice versa. If it takes longer so be it, if we finish quickly because that particular section is easier - that is o.k. also. But we shouldn't be made to be on a particular section a certain amount of time just to pass. Just voicing my opinion which I know will not matter. I only sell Medicare/Medicaid - not life or long term - so I went through this section quickly because it is what I do on a daily basis.

I enjoyed the class and liked the read to me feature.

good course

I do not require your estimated time in study.

A section of the course material that I am familiar with needed to be updated in commenserate with the new regulations regarding Medicare Part D prescription price changes as a result of the "drug price reduction act" that eliminated the "coverage gap" and places limits on thje cost of eligible diabetic medications. Fortunately there were no specific questions related to Part D in the exam.

A section of the course material that I am familiar with needed to be updated in commenserate with the new regulations regarding Medicare Part D prescription price changes as a result of the "drug price reduction act" that eliminated the "coverage gap" and places limits on thje cost of eligible diabetic medications. Fortunately there were no specific questions related to Part D in the exam.

What is up with the required time where we can't take a test until the required time elapses???? I've used WebCE for years; no thanks for my next CE requirements.

I generally dislike interactive features and prefer good material clearly presented in written form with a good breakdown. This course did a wonderful job of presenting the text and I appreciate that a lot.

A few of the sections were too long and the points could have been shared in a shorter time frame.

Outstanding material. Thank you!

The minimum wait is too long. Waste of time to stay on site and keep pages refreshed. Either give us more information to learn or let us take test earlier

I always use WebCe and have since I received my license. Great courses.

The information provided on these courses were very helpful and will be used going forward when working with my clients.

The language was very clear. Much better than the AHIP training on Medicare. I was able to grasp this complete topic easily.

A little difficult to navigate through the website to find what I was looking for.

It would be helpful if the little sub-sections were all combined so that there are fewer click-throughs. If there are seven sections, then seven "Continue" clicks. Just my two cents. Thanks!

Im very satisfied with the content.

It was laid out pretty well. I liked that I could pause whenever. Maybe make sure the autosave is enabled.

This was a very good comprehensive course!

Web CE had a better offering of courses. I was able to find courses that were much more pertinent to my areas of insurance expertise and practice.

I like Read-it-to-me-Audio.

Titles, subtitles, summaries, content was thorough.

In the Health Insurance for Seniors course i think there may be an incorrect statement regarding part A benefits. You state that a person discharged from an inpatient stay has 60 days of coverage. My understanding is that the 60 days of continuation from discharge is ONLY for the same medical event, not a new one. Other than that, this is the first CE course in 15 years that I have enjoyed, and copied segments for future reference.

This course is very informative.

The content is very common sense for advisors who have been in the industry for any time. I could have passed the exam without sitting through the 3 hours - Every year it is the same content because there isn't really any changes. I know the regulators require it but maybe that will will change soon.

So easy to read and the audio is helpful when my eyes got tired. I love everything about this program!

a video on how to select courses would have been very helpful

There was a question regarding Medicaid prior to any discussion of Medicaid. There was also a question regarding Medicaid that had not been mentioned in the section on Supplements. Please proofread.

some test question foils were a bit distracting and unrelated

Much prefer written course material.

The quiz after each section was very helpful

GREAT COURSE MATERIALS INDEED.

I always return to WebCE for my CE and additional educational needs. I consistently engage in these courses not just to fulfill my CE requirements, but because they provide the knowledge base I need for my career and business.

Requiring the exact time for each session is ridiculous. I hate it.

I'd limit the word "ingratiate" when describing the benefits of a certain behavior to improve a relationship with an elder client. Otherwise the content was quite good.

Great Course, I learned a lot.

The reading voice was excellent.

I’m trying to understand why I received a 98% on my last quiz when I didn’t miss any questions, it should be a 100% and I don’t appreciate that lol.

Easy to navigate. Great experience

the Part D still has the coverage gap which is not correct for this year.

Final two Modules were too long

This course, Medicare Coordination with Employer Health Plans, was extremely completed with COBRA and HSA and all of the rules, who pays first, timeframe of when decisions need to be made. Just rather overwhelming. That is not the courses fault necessarily other than the fact that everything moved so fast through the course. Maybe more examples? I don't know exactly what would help the most - I must admit, particularly on HSAs, I already recommend that they member speak with their financial advisor!!

Excellent overall! Many exam questions made me think as there could be more than one correct answer so which IS correct??

Very long section.

WebCE continues to exceed my expectations through my learning objectives.

This program should be a 3 - 4 hour course credit

The way that everything was stated in the lessons was too complex, almost as if intentional for the sake of failing others. Lessons should be clear and concise, as well as comprehensible.

The cost and the fees were very high!

I have used Web CE since I started in the Industry 14 years ago and always come back for my CE's. Excellent program.

Course time is ridiculous! Supposed to be 2 hours credit / 1:40 total. This course required well over 3:20 hours if you listen to entire thing! Should be 4 hours credit. Credit hours need to be increased or course time reduced. Had the opposite issue with prior course, ACA and the Basics of Health Insurance Exchanges, 4 hour course (3:20) that only took about 2:30 so I had to sit on computer for extra 50 minutes to meet the time limit and take the final exam.

it was too easy to make a mistake on printing my certificate. ie.: i can't find the complete certificate of a course that I scored a 94 for 50 questions and 5 credits on medicare choices. i hope i don't have to do the test over!

it was too easy to make a mistake on printing my certificate. ie.: i can't find the complete certificate of a course that I scored a 94 for 50 questions and 5 credits on medicare choices. i hope i don't have to do the test over!

it was too easy to make a mistake on printing my certificate. ie.: i can't find the complete certificate of a course that I scored a 94 for 50 questions and 5 credits on medicare choices. i hope i don't have to do the test over!

I really like WebCE, it easy to use.

This specific course could use more content to cover a full 3 hours. Most courses take me longer to complete than the stated times but this one seems pretty short for 3 hours

I get a lot of useful information as well as instruction

Excellent course !

Sure would like to know the answer to the one question answered incorrectly.

gREAT COURSE

Excellent course with great content!!

Very useful information

Excellent course as always! Thank you!

This course gave scenario questions yet it wasnt all related to the facts or material provided

I have used WEBCE for years and find the content good and the ability to go through the material easier on this ebsite.