Workers compensation plays an important role for companies as it protects employees against medical expenses and lost wages should they become injured or sick on the job. Workers compensation is required by law in most states and it is necessary to understand the regulations, worker exemptions, and state law in order to properly protect your clients. Understanding the varying degrees of coverage and business types will allow you to develop your specialty and enhance your working knowledge of the insurance industry.
Courses included will meet all your CE requirements for your license renewal in Utah including your 50% classroom and ethics requirement.
Great course although lengthy.
I liked the examples because help to understand the content, personally, helps a lot to me.
A very efficient resource for CE.
Thank you
Thank you.
This is not my typically work relationship dealing with subro files so this was hard to retain and understand. I'm surprised I passed this actually.
content was hard to read and follow.
It was inconvenient when I returned to my course and my dashboard was missing my courses. It required me to complete 5 additional hours before it would give me credit after I had completed more than 50% of the course.
Appreciated the end of chapter quizzes versus the end of material long quizzes.
I wish it weren't so long and repetitive.
See ‘y’all in two years!
The course was clear and easy to follow. I liked how the information was organized and how practical the content was. Overall, the experience was simple and pleasant. Thank you!
The 6 hours for the course were too long, it only took about 3 hours to get through the content.
Like the intermittent exams instead of one big exam at the end of the course.
The way AI read the content was a mess unfortunately. Grammatical errors made for confusing read-it-to-me audio. Mispronunciation of words like "subcontractors" was obnoxious as well. The content itself was difficult to follow. I had to reread a number of sections to glean what it was trying to say.
I want to personally thank the person who helped me enroll; sign up for these courses. Her name is Nae. I didn't get her last name, but please know that she was very helpful, kind, courteous, friendly and competent! She explained the process to me, and helped me enroll in the CE courses I need to maintain my State of Texas Adjuster's license. Again, her first name was Nae, I did not ask for her last name, but I'll never forget her name, because it is the same name my aunt calls me by. My middle name is Renae, but my aunt always calls me, "Nae." Please know how very much I appreciated the service she provided.
Material was good however just don't like taking test
Loved what I was able to brush up on, this course while lengthy was very straight forward
courses contain very good info that is relevant and helpful to my job, while also being easy to complete my CE requirements
This type of course - reading followed by an exam - in some ways is better than an in-person-class because, for example, you have to LEARN the material being presented rather than being LECTURED on the material.
The new courses are much easier to comprehend and are related to the adjusters daily claims
It is very satisfying and very helpful
This was the most stressful experience since my licensing exam.
this course moves a long and hits all the important points
it takes much longer than the hours of credits to complete this.
Thank You Web CE!
Obtained my adjuster's license from WebCE, and now I am completing my CE credits. WebCE is amazing, they changed my life!
The questions and answers are the weakest link in your program: when more than one answer is acceptable, it reduces the quality of the question.
easy to understand
This course was too wordy. The questions for the quizzes and exams were way to long and convoluted.
Read it to me audio was often difficult to understand because of mispronunciations or a lack of emphasis or inflection on certain words or phrases.
it seemed to take longer than 6 hours to complete this course
Great course!
An excellent easy way to learn and obtain CE credit at the same time.
Content very informative
I will continue to use this platform for all my Continuing Education classes.
I love you
There was too much information in this course to even begin to grasp.
These coures are very profesional and easy to work with.
Love the quick reporting to the state!
loved this course!
Please exclude religion from your "ethics" comparison - it was spoken not once but four times in this learning lesson.
Very clear and informative course
Some of the course had incorrect spelling or grammar which made some of the questions difficult to determine the correct answer
Love the course!
nothing at this time
I appreciate the allowance to choose the speed of the audio in the read-it-to-me audio as it allows the user to select the best option for them which in turn leads to better understanding of the overall course
Some of the quiz answers or questions I felt like were wrong. I put in the correct answer and it registered wrong on some I believe.
GreaT course. Thank you!
Love it and after so many years of adjusting still learning.
Very easy to navigate through.
This content was very engaging and the little bits of humor added to exam questions made it even better. Please give a raise to the person or persons who writes them!
practice exams are helpful.
Test and quiz questions were thought/knowledge/expertise provoking.
Too much time reading and answer questions.
Good material and easy to follow
Self passed works well.
World class customer service
Everything was Great
It's boring and the same stuff each year but I get it. Easy way to get the credits we need.
wonderful
Good interactive format
great class and learned a lot
Did not need the full 5 hrs to complete the questions
Did not like to have to watch for 5 hours, I have done this for years I did not need 5 hours to answer questions
In 5.4 there appears to be a typo or missing information regarding the CPCU.
Some of the information was a bit wordy.
Great course
Good course. Love the ability to change the playback speed.
Good! Thanks
This was the most difficult tests I have taken yet.
the required time to take the exam
the section prior to the last section was too long, it will be better if it is divided into sections.
Very enjoyable course. Learned a lot.
The autoplay could not be made to work in any browser I tried. I was forced to confirm my identity on every page, every few seconds - not every 60 minutes as stated in the dialogue box. I was unable to adjust the audio speed despite being able to do *sometimes* in the first course I completed.
Its not the test- its the content - this has nothing to do with what I do for work.
Keep doing what works
Great Course, but too much information in each chapter to try to take in
This was really boring. Having 30 years in the business, this is really basic.
The monotonous tone of the audio is mind numbing. In addition, the complexity of the material in this course seems to require MANY MORE exercises to keep attention focused and ensure that the reader understands the concepts
TAKES TOO LONG
Very informative and interesting information
Some questions & answer options could have been worded more clearly/concisely.
One of the example questions used a fake business named "Turner Dairies" which is only one letter removed from a book called the Turner Diaries which glorifies terrorism and inspired the Oklahoma City bombings of the 1990s. If this reference was intentional, it has no place in the course.
i dislike the course doesn't automatically continue after each page
It had so many details. It would be better to try to narrow done the amount of verbage, if possible.
Very good product for contining education
questions are way too long. Simplify them
Thank you!
Great information!
Thaanks
loved it!
Thanks as always!
love read out load
thank you
Great course! Love the challenging insurance scenarios.
Good content
This was a good course with relevant material. It definitely took longer than 1 hour to absorb the content and complete the course and I feel like it should have been at least 2-3 hours credit in lieu of 1 hour.
The course was very effective and easy to navigate.
I understood the information and content. I will recommend Web CE to anyone looking for courses.
Very easy to navigate and learn
The audio is too robotic to listen to. Also, there is complex information in this course. More illustrations would help to learn concepts.
Some wording suggests/implies bias, in favor of insurance companies. If I were an insured or an auditor, I may think that some of the course material is designed to align with carrier's needs instead of handling claims fairly.
The course was good. I would like to recommend slowing down the audio speed for Chapter 5 Section 5.2. There is a lot of complex information in Section 5.2.Please consider adding audio speed 8.5 or 9.5.
No additional comment
Course would benefit from sharing more examples and scenarios illustrating the WC attorney fraud and role of Administrative Law Judges in rubber stamping fraudulent claims. Also talk about State DOI lack of urgency combatting fraud. Also should illustrate examples of the RICO suits against atty and docs in NY arising from NY Labor Law.
very informative
The Read It To Me Audio is an artificial voice. It even reads dots. A bolded T on the word "the" was read T-he. There is not enough inflection in the speaking of the words. A real person with interest in and knowledge of the material would significantly help the listener retain it.
great job
The sentence construction in several places was difficult to follow as seemed to be worded somewhat backwards or was too wordy......ended up having to read it out loud and get rid of the extra words.....
Some of the test questions were worded poorly, could be other answers at times.
IN THIS INDUSTRY AS IN MANY -IT'S GOOD TO MAINTAIN INDUSTRY STANDARDS AND FOLLOW THE TRENDS OF THE MARKET AS IT RELATES TO CUSTOMER NEEDS. BEING ABLE TO DO THIS EFFECTIVELY IS VERY IMPORTANT TO ME. COMMUNICATION IS KEY! If one can consider what and how they say what they say sometimes we can gather more insight into what a person is commanding from us. Even when I'm tired and want to go home- my ear is always bent towards the needs of the customers i serve. I'm allergic to call backs! sometimes but not all the time. People are people and we don't always get it right- Meet people where they are and start from there. Great course!
I liked that it was open book so I could refer back to the course materials for the final exam. There is way too much legal jargon and unclear verbiage that makes the theories and applications of them very confusing and gray. I would not recommend this material to any not well versed in the legal terms of insurance.
having to remember & be tested on cpt codes does not seem to be necessary in the line of work I do. the questions are tricky, it seems at least 2 answers could apply which does not help me to learn more.
i like how it clarify the terms and teaching
It is great and thank you!
Thank you for providing all material to help aide in my professional career.
very long courses with a ton of information
Very User Friendly
It was clearly an AI voice doing the audio with the amount of mispronounced words.
Awesome
I love that you have 6 hour ethics options, it allows me to always make sure I have enough ethics hours. I also love that the material is clear and easy to comprehend.
The content included in this course appears to be skewed by the authors lack of experience. The question are "carrier specific". All carriers do not operate the same way. The quoting of authors (i.e. Plato etc.) and references to multiple works (books), regarding ethics is irelevant. The course is based on the opinions and bias of the the author. This is everything an ethics course should not be.
For me, I could use more scenarios - helps to visualize the concepts
Exam questions were sometimes funny which helped with the long process.
I see nothing wrong with this course , the materials could be explained a little more ,but it's not bad. I like it all.
Were some editorial mistakes in one of the questions. The text alternatively referred to one of the characters as Mr. Green and Ms. Green. Minor error, but it made the question confusing.
The narrative was difficult to understand.
The inability to complete the course after passing all of the exams until a time limit passes is ridiculous.
Best part of this course was 3.6 Is this Injury covered? With the Q and A. Found it very helpful.
I liked the format of the course - questions followed short sections of the material, and I appreciated the humor incorporated into the questions as well. As a lifelong Lutheran, I found the "Reformation" question and answer very clever!
There are several references to woke material or ideas that should be purged to provide an unbiased course.
I would have liked the read-it-to-me audio if the computer narrator had a more natural ability to utilize inflection and punctuation. In several areas it was too confusing to listen rather than read the material myself.
Good stuff. Thank you.
The required material doesn't really take the full 5 hours to complete. I understand the 5 hours is required, so maybe there should be additional examples, videos, etc. to help take up the time?
The only flaw I found was the estimated timeframe for completion. If you review every slide, the time was almost doubled.
Been a client for 4 decades!
A+++++++
A++++++++
good course
Excellent A+++++
Too much about exact cpt codes
I like the "read aloud to me" feature because I able to understand the material more. It made the course much more fun!!! Thank you so much!
Great review of old skills and new info
MMM good new info
The final part about types of policies would have been enhanced by a visual representation.
As a person who gets easily distracted when reading content, I found the audio provided in these courses to be extremely helpful!
Some of he course language was ambiguous and hard to understand. Some times it id not make sense and was poorly written.
Ansewring code questions with out having reference to charts does not make sense. Do you expect students to memorize the charts for the exam?
Used WebCE many times and will continue to use it. Very Satisfied
I really liked the course, it was easy to follow and understand.
This class was interesting and well written.
Worth the money and time.
Prefect Thanks
I would enjoy watching an actual presenter - would be more engaging. The AI reader and graphics are a bit boring
Liked everything about the training
I've been using your services for 20 years. It speaks volumes about your product and services. I appreciate that you notify states that your students have met their compliance requirements quickly.
precisely what I expe
I liked the course it was seemless
Web CE Rocks !
Good helpful stuff.
Everything was great, thank you!
Excellent course.
Excellent training, fun and easy to follow, I am very pleased. Thank you!
Completed all of my CE requirements using WebCE...courses were informative, easy to navigate, and the website is user-friendly. Highly recommend.
It would be much better if you could have an actual person reading for the audio on all your courses. The AI is not sufficient. And it gets tiresome reading, especially the longer sections with multiple examples.
Exceptional course, love the read it to me option, potential improvement could be offering different voice options for read it to me option.
Thank you for having this material available
It is fine how it is.
Some of the wording was off, and I had to decipher what was trying to be said on my own.
Too slow, too many quizzes, narrator is extremely robotic and monotone and it becomes hard to pay attention to that AI voice after several hours.
Some of the test questions were very tricky
Some of the questions could have been worded better. Often they were ambigous and seemed to be intentinaly misleading. Like they were trying to trick you.
Read it to me audio was terrible.
Excellent course
This should not be bundled with personal lines material. It was very confusing and I felt like a lawyer would even find it difficult to get through.
I was more impressed with WEBCE a few years ago.
This course was way to legalistic and it beat the same issues over and over again.
WC is one of the policies I actively sell and it was good to get a deeper understanding of the product. Fairly easy for a 3hr course, and chapters weren't long. Most Chapter and Exam questions were scenarios.
I FOUND THIS TEST SO MUCH MORE DIFFICULT THAN ONES IN THE PAST.
great content
I was a bit frustrated that I couldn't manually select to RE-PLAY the audio. It appeared as either, "choose auto-play," or, if you said, "no," to that, you still had no ability to select it be replayed each time you were in that section. Would have been a little extra help to get the info retained to memory! Thanks, though. It's a great course!
the time to complete helps allot
The wording in your text is too lengthy and confusing in most cases
The sporadic verification during training was difficult considering the lack of answers I had for multiple verifying questions
My only "complaint" is these courses use obscure names of people and companies and they are a distraction for someone who has Dyslexia like me. If I could make one change, it would be to use common names across the board. It is a lot less confusing.
Course was very easy to navigate, the information given was thorough and for the most part easy to understand and follow.
The thing I disliked the most is that for the option to play the audios for each lesson, even though I selected "Yes", I still had to click on play for each one and it should have auto-played each one as I progressed through the course. Thank you.
Great material
Very helpfull with chapter flow, tables, and audio
The course was easy to understand and navigate.
Love WebCE! Thank you for this offering this service.
The course was very detailed and easy to follow.
KEEP IT UP!!!!!!!!!
Very professional customer service
concise and easy to follow
i've been using webce for about 17 years and i always recommend it to my peers and new hires.
sentences were too long
learned alot.
I like that there is repetition and synchronicity between the related claims courses. This allows the student to learn the principles more easily by having them reinforced.
Great course and would use it again for CE purposes.
I use WebCE every time!!
WC is state specific and I would rather get more info the state I am licensed than the country
less trick questions are appreciated
Having to remain in a course for a designated time versus how long it actually takes someone to complete the course is unclear.
Some of the materials seem a bit dated. For example, one test question included a scenario where an adjuster checked with the accounting department to see if a claim check had been cut. Seems like something from a few decades ago. Other than that, most of the material was good. Thank you.
The automated voice reading the text was frequently incorrect in pronunciation and made sentences hard to follow by the fact the pronunciation of many words was so obviously wrong. A human being reading the text would have been better.
My go-to for my CE credits..I love the bundles that are ready made.
Superior to your competitors.
Excellent presentation
Been using
Thank You!
Easy to use. Impressive
Please review for grammatical errors. There were several poorly worded sentences.
Might make the tests longer. Since you can only miss one.. puts you taking them over quite a bit since it is so easy to get one wrong mistakenly.
I have been using Web CE for over 20 years, I believe. I will always use this company. It is convenient, pricing is fair, and they offer a wonderful selection of courses.
Great CE course.
I am a repeat customer. This is the best (uncomplicated and efficient) way to assure you earn the required CEU's for renewing a license.
Very long, dry and full of reading with a few charts. Like reading a book and taking a test, did not employ various training methods to assure success.
The clear and direct content and ease of use of this service is greatly appreciated. I liked that you have unlimited chances to retake the exams but scored 97% on the first try because the lessons were comprehensive and effective.
some content seems old fashioned. also the voice in the recording is very monotone and without feeling which makes the class not very exciting to take.
I ALWAYS recommend WebCE to everyone. Great contents at a great price. Thank you for making education affordable.
Easy to use
Excellent course thank you.
Thank you!!
it seemed that the Read-it-to-me audio takes longer than the credit earned. Seems a bit long to complete
interesting section
The read-to-me feature is great. It would be nice if that was an option for the exams too.
Ethics course was very good. I am recommending to my employer for everyone working in the Claims area to be required to take the course.
Everything was good, nothing to suggest at this time
When highlighting red flags, one of the red flags listed was "extensive chiropractic treatment" due to soft-tissue injuries. However, in my experience working in Florida PIP, most auto injuries do end up being mainly soft-tissue and/or with chiropractic treatment being the most likely treatment. I understand this is likely a reference to the fact that chiropractic and soft-tissue injuries are the easiest to misrepresent, however it is not specifically because it is extensive or that it is soft-tissue, but rather that there seems to be no improvement in condition with treatment over time. This line could be reworded to explain better why this could be a red flag, since the wording as it is now comes across as out of touch for how auto injury claims actually present.
Great Course
Some videos would help with engagement, especially during the longer sections of the course.
Very helpful and clear to understand.
I have used WebCE for years and will continue to do so.
Very Informative Information.
Good stuff
mobile app with full Bluetooth options / course content & questions long and ambiguous
Educational & Informative
I feel this whole testing at the end is set up to make you fail. 70% passing is a C at best so one must surprise the testing questions will be extremely difficult and convoluted. This is NO way helped me get CEU's. Plus your web site has nothing specific to work comp
This was a great teach on Ethics. It was just what is needed to help us Adjuster's make sure we do right by the Policyholder, Claimants, and Insurer!
The cutesy names throw me off the main topic I should be focusing on.
harder subject to understand - felt like i was taking a Tax class.
My only critique is that I often am on the road for long periods of time and this is an excellent time to listen to the audio content. Problematically, and indeed dangerously, I have to use my phone to switch to the next chapter. This creates a distracted environment. I know that you also occasionally have content quizes, which stall my advancement in reviewing the content. Is there a not safe way around this? Maybe you could provide an app that recognizes that the user is in a car and waive these requirements? I really would love to be able to do this while I drive, but the danger due to distraction gives me pause.
great course and easy to follow
Many of the questions were too wordy.
User Friendly platform
I like the feature where I can speed up the "read" feature, especially when I feel very confident on certain topics.
If invited to a party at Jane’s house, decline. You will thank me later.
Videos/animations would help the learning experience
THIS WAS BRUTAL TO LISTEN TO - UNNATURAL / I WOULD HAVE LIKED A MORE INTERACTIVE DELIVERY
the earliest parts of the course make repeated, unnecessary references to Christianity, in such a way that makes it seem like the course writer feels Christianity is inherently an ethical religion and all Christians are therefore ethical people. It is inappropriate for a course like this.
I enjoyed the information
I have reccommeded WebCe to my associates!
Audio goes too fast. Could help if it was at a normal pace.
would of liked the read to me option.
Great experience!
The way the chapters are spaced out and filled with information makes it comfortable to read. It seems like there is a pause in the right place to take a quick break. ??
I have none.
very wordy
I don't think I read slowly but these courses have taken longer than expected on every one.
I only use WebCE!
The course was too long to keep your attention
Great product
Content was current and easy to navigate through.
good overall course
The time quoted to complete the course is not realistic
Lots of reading and was sometimes hard to remain focused
excellent
The Exam Questions can be reworded and less tricky.
This was my favorite WC class that I have ever taken in years. Very informative with new, interesting and relevant information presented. I would highly recommend this class to anyone interested in commercial insurance or Workers Compensation.
I found the lesson clear and concise; however, some questions seemed a bit tricky while trying to retain all of the information provided throughout the sections.
I feel like we could try to use less trickery and just get to the point
The material could have been provided in an easier to understand format
Easy process - thanks for reporting results to sircon
Your course is absolutely too long and detailed to say the least. We're not attorneys, we are insurance agents trying to meet CE requirments. Someone needs to fix your CE program completely and I plan to never use your company for my CE requirements again unless I become a lawyer and need CE.
Super easy to use, thank you!
all good
Excellent customer service. User friendly platform.
everything was awesome.
Liked the format - Thank you
More interaction for all of the reading required
The content was easy to review and the examples were very practical situations
You are finding more and more ways to take money from us, and it is just deplorable.
the way you word some of the questions is very confusing and doesnt flow easily. The point of trying to test knowledge is lost trying to figure out the grammar and wording. At least 3 questions the corresponding answer choices did not match at all and should be fixed.
I appreciated the terminology
I enjoyed this course because it was very easy to follow
good course - useful info
Well done Web CE!
I felt like the explanations for some of the content presented were confusing to understand. Furthermore, there was a lot of excess information that had nothing to do with the quizzes or final exam
way to many quizzes.
There were parts like the one about Ms. Mclure & the Stylish lady where people's pronouns did not correlate with the name. I don't know, maybe Melvin Green was her boss? But it referred to the boss as if she was someone else I think. So maybe that was a typo. There was also a part where it called Ms. McClure a he. There's a few in there like that. Where a word or two is off, but overall I enjoyed.
Very good course!
The ease of taking the course & exam (like most)
Some of the questions have options that are not clearly the correct answers. They should be more factual.
Questions are too tricky.
Would have liked to known in advance i needed a monitor.
The word salads created by such long questions and long answers are not necessary to get a point across. I never want to read about GenCon Construction Company again!
Examples of red flag are lengthy. I think some are redundant.
Thank you,
i think the course was was very detailed and very clear to understand
just seems very long
The course was easy to follow.
I like how you package the 24 hours of credit I need into one easy to order group. The content was well written and the exams were challenging enough to provoke thought and consideration, without being too burdensome to complete.
The course took me nearly 5 hours to complete when it says it is only 3 hours.. i did the read it to me audio
questions are very vague and not to the point.
The Read-it-to-me audio was difficult to follow at times, especially when it would reiterate numbers that were spelled as well as enumerated.
Would like the videos to keep going without having to click continue so it would be like an audio book.
The names and repetitiveness in questions using same names is confusing.
Some questions were confusing
Fulfilled its purpose
A little lengthy but great material
There were a couple of Q&A's that you had to assume additional information in order to get the correct answer.
Why would we use anyone else when WEB CE offers us everything we need.
I have told a few of my colleagues about your program.
The retake on exams was valuable
I appreciated that some of the material from the ethics course was reiterated. This helped me retain the info better
great course
Thank you for your support
This IS the go to site for completing online/classroom courses! Will definitely recommend!
Thank you, its perfect
Takes too long and the questions seem to have multiple answers
DIRECT & EASY.
highlighted answer key points are easier to help with testing. need more highlights
I am satisfied with the course provided, and would recommend it to my friends, only thing that is a little overwhelming is that 24 hours of C E is really too much, but it's not on Web CE, they're just doing what they're supposed to do. Thanks for your professional work, guys.
I'd like to see more videos or interactive opportunities in the coursework. The information is quite dry without them.
Very herlpful
too long ambiguous course should be broken down
Another course done, thank! Sincerely Rudy Grado
Navigating the online study guide is very easy. Always bringing the user back to where they left off.
There were 2 questions where they said I made the incorrect answer. If you are denying a claim we are taught to use specific policy language. I am unable to paste the question into the additional comments
I've used WebCE every renewal
The exam questions were often using clever or "funny" names which are more distracting than entertaining.
Course is extremely long. Good information but had to dig for some answers.
Proof read and specific word usage.
Once again, thank you for this wonderful course. Rudy Grado
This was a nice refresher course.
The questions which include "EXCEPT", are just confusing most of the time, not sure they provide the intended impact of understanding the coverage.
Nothing to change
Very efficient
I wish that on the exams it had the option to have it read to you as well. Great product. Thank you
course was excellent would not change anything
i had the search/find function not work on a few occasions, if that could be more reliable
Great Course!
Great course, thank you!! Rudy Grado (586) 519-9928
dislike: how some questions were worded.
The learning materials were very helpful and infomative.
As an English major, the wording of the examination questions were extremely confusing, and hard to follow.
I've used WebCE for years and I am very satisfied with it's products
EXCELLENT
As a 35 year claims veteran, I wish I had more options.
Some of the answer choices are just hilarious to read. Thank you for the laugh.
please add video scene examples using real people as examples.
The content in this course was a good reminder of how to do what we do well.
thank you for time allowed.
this course was extremely long
Excellent.
Excellent course material, but the test verbiage is conflicting times.
Overall; very good. I had many take-aways
this class was easier to understand than others I have taken.
last question had a typo. IT stated employee, but it should state employer. I had to assume based on the answers, but it should be corrected as I was held up on that question.
Course was easy to navigate through.
complicated names of individuals are distracting and unnecessary unless goal is to confuse
The audio on this course was more distracting than it was helpful. The credits should also be worth more than 4 hours as there is a lot of material to learn.
the voice is just boring
Some answers to questions were too similar.
I find the Web very easy to use. The instructor spoke very clearly and was easy to follow.
Great educational tool.
The practice questions were not related to the test questions. If the concepts covered on the test are different than the practice questions, why have the practice at all?
It was great
II am a long time returning customer and have recommended WEBCE many times to other industry professionsals.
this was a challenging class. i have always wanted to know more about this subject... well done
The quizzes were helpful. Mispronounced words were distracting at times.
very good course
Like - ease of use Dislike - Audio (I turned it off every time)
I feel questions should not be tricky. Intentionally trying to trip up a student by adding phrases, "which is least likely" is requiring the student to have test taking skills and detracts from what the course is teaching. Stick to the curriculum and do not try to see if the student knows how to take a test. Disappointing......
AWESOME! Thank you~
You chose to put woke BS in this course. The ESG crap and your love of the UN - a terrorist organization that espouses Marxist principles in everthing it does. You need to remove it. I won't be taking anymore WebCE courses after these 24 hrs. I've already paid for.
build your ow course was a main reason for choosing WebCE
It has gotten so much better and I will use you all again!
I love that these exams are open book
The terms "hours" and "credits" should be distinguished.
To read the questions as well
There were a couple of questions where I answered correctly but it showed I was wrong. Please review the information to make sure everything matches up.
very informative and easy to understand
I will purchase again next year. My employer uses another company and it is free to us but this is so much better. I am going to recommend they start offering the money to use you all too.
I love the read audio
Some Example test questions in the modules are worded in such way as they can be taken in different ways, resulting on wrong "answers" - Ex. Question about First Notice of Loss vs. Documentation: the background info in the question leads one to believe the First Notice had already been reported.
The audio could use some improvement to be more easily understood. For example, the written text frequently contains a number of days in the following format "thirty (30) days" and the audio reads this every time as "thirty thirty days". As a side note, there are also a few typos within the text.
Some sentences were incomplete and gtrammar was incorrect at times.
The Course Material was helpful and insightful.
Audio for the entire course
The test questions are very wordy and difficult to read. They come off as confusing and I had to read them several times!
I will continue to use WebCe. I love the course work, pace of the course and ease of understanding the material. Great courses offered as well!
Good job
Great content. Even better customer service
good job
Thank you just a little long
As I have used WEB CE for the past 8 years and like the easy-to-use format I hope to use it in the future.
Wording on reserves being conservative, but made for the "Worst case scenario" and "Maximum amount" is not conservative. It would be the minimum amount and the best case scenario. The wording is confusing.
EVERY NEW CLAIM PERSON SHOULD TAKE THIS COURSE ,AND THIS SHOULD BE RECURRING MATERIAL FOR SKILL ENHANCEMENT.
Best course, very educational and easy to use!
I LOVE the fact that these classes are not a final exam at the end and they are broken down to sections testing after each one. This is SO MUCH easier remembering the material of what we just learned!
For 1 hour CE, this was a lot. The test in my opinion could have only been 10 questions. It was not like I was take a 7 hour CE class.
questions were confusing to answer
ALL GOOD...
Thank you...
This is a course that everyone should take!
Well written and easy to understand.
I liked the opportunity to review incorrect answers.
Please use spell check and read your questions to ensure easy comprehension from the reader. The question: "Fantasy Ins Co wants its personal lines customers to believe in its different that is, better-than other ins co that also sell personal lines ins. One effective way to do this is..." Makes no sense. A better alternative: "Fantasy Ins Co wants its personal line customers to see it as distinct-specifically, better than other companies offering similar ins. One effective way to achieve this is to..."
Liked ease of use
I wish they explained which courses apply to different CE positions more clearly.
the presentation of material could only be worse if narrated by David Attenborough.
Listening to audio is a great way to take in information.
maybe some video would also be good to add on the course
Like the open book. Really helps!
I was not sure if couse would satisfy all CE requirements.
Thumb nail slides do not work.
the course was good I learned more in this course this year.
Thank you! Great examples. Clever!
great program
I enjoyed the examples used because they were practical, easy to read, and humorous, at times. Thank you -
The chapters are too long to recall correct answers!
Very relevant subjects and examples
Clear and easy to understand and complete. Thanks.
When I set the read it to me audio volume on one page, it resets to max volume when I go to the next page and I have to keep resetting it. It should remain where it was set from one page to the next.
only issue is the definition of the 3rd party deductible - vague.
There were errors in the tests of a few of the chapters... I believe they may have been 11 and 12 but I could be wrong. They would be the chapters somewhere in the middle of the course though.
It takes longer then 6 hours though
test was too long
Excellent
Great Content
THANKS AGAIN
At no time during the course did I feel as though I was lost.
Some questions are simply hard
excellent course
I like the question is only 1 to 5 so I remember the one that I studied If the question number is higher it is hard to pass and I like thier is explanation and show the right answer so the next time we take questions again we have ana idea .
I felt it should have been shorter.
Once again, you have exceeded my expectations in the training session!
Some of the questions were long and almost run on, which made it difficult to concentrate at times.
Good course. Thank you.
2nd course where I have the read-to feature and the time required was considerably less than needed before able to take the exam.
Again, a good deal of the questions was tricky and I had to read the questions several times to get a good understanding of exactly what was being asked, making my time to review longer than what was indicated.
I wish I was advised of this prior. Per the original test Texas requires the ethics portion. Had I known I had to do this extensive work I would have started awhile ago. Thank you
Good overall
read it to me audio was very helpful
This course was very clear and well thought out. Informative and a great deal of pertinent information for claim handlers.
User friendly and easy to use.
Good all around
I like the easy of flow through the course. I like the ability to flow back and forth through the sections when needed for reference. I like the option to allow it to read to you. The ability to change the reading speed may be a nice upgrade, as it read a little too slow. I liked the summary at the beginning and end of the sections, very helpful.
It was great! Thanks!
As a returning student, I am very pleased with the product. Some of the questions was tricky but good job in ensuring we understand what is being taught!
Everything Great. Returning customer.
Good content test was questions were good and relevant.
there was way too much legal and insurance jargon
Kudos !!!
It was just fine the way it was presented
I have been an Agent since 1997. I have completed many CE courses over the years. Content wise, I would like to see more variety. Topics that cover home appliances, plumbing, and electrical. ID theft and fraud loss coverage, etc.
Were the stated prerequisite requirements appropriate and sufficient? (Optional) - Not sure at this time How easy was it to find what you were looking for on our website? (Optional) - Each displayed a message that the courses were approved as CE Credits by TEXAS. Fingers crossed that it is true. Recommendations to colleague question 9 and order again question 10 - change to 10's if/when Texas gives credit for the hours. I did check Sircon an the credit hours are shown at the bottom as applied hours and not at the top yet under compliance summary.
Great job!
It's easier to do online renewal, 3 hours said buy it take me atleast 6 hours or so... but I'm happy with the result
am very happy with the service
Great information and it is updated with the time we currently live in.
Much of the info was not applicable to a Public Adjuster.
More sample quizzes to challenge what has been learned would be helpful. Especially ones that reinforce the basic lesson.
I loved how I could study on my home computer work computer or cell with my passcode. What I did not like was how often I had to keep re entering my passcode
Great program and learning content.
Couse was very easy to follow. I liked the practice questions after each lesson.
It was very hard
best course , easy navigating, auto reading really cool.
Questions referring to on of the fictional scenarios are utilized in a random fashion. This can make it annoying to remember which scenario is being referred to.
I loved everything and have no additional comments at this time. Thank You!
This was just entirely too long for it to only be worth 6 hours.
Very satisfied with the CE courses available and that you can build your own package based on how many CE hours you need to renew your license. I will use again.
it's ALL GOOD...
Some of the questions are real word twisters for people with A.D.D. Maybe simplify some of the questions with less words.
adding videos or other interactive content would make the material easier to digest.
This was a tough one, but it was well organized.
I have used Web CE for 3 years now and have been pleased with the delivery of information, the ease of the website and the courteous employees who work in Customer Service over-the-phone.
I like the search function in each course.
avoid questions that presume employees do not work weekends
The IA audio is pathetic. You really need to have an actual person reading who understands and/or statements. I don't the IA to read "slash" or "hyphen."
please provide more examples to understand the content rather than just legal languages and terms only.
Testing over common law, giving scenarios and quizzing on laws from 1800's is simply unnecessary and a waste of time. Do better please. That adds value to no one.
This is a well thought out program. Easy to use and informative
Thank you for a quality educational product as always.
This course was much different that many others I have taken from WebCE. I'm just glad it's DONE!
The time required to go through the course material is longer than necessary but otherwise I think the course is excellent.
good so far
Great products and easy-to-follow instructions.
I took this course for CE credits, I am an experienced adjuster. I would not have chosen this course if I understood the content beforehand. This took too much time to complete.
Thanks for making these courses available in a classroom equivalent setting.
Some of the questions were self thinking and not exactly in the content
Took way too much time to complete.
easy to follow and work at your own pace. Able to save and go back in.
Whoever came up with the names in these circumstances is amazing. Catching on to all of them made this course more enjoyable.
The course itself was very intriguing. It kept my attention, and I learned a lot what I thought that could be more helpful going forward would be to allow the back button to actually go back and not throw you forward from time to time. This could be a glitch, but I’m not sure.
Question #8 was not clearly written.
Good program.
This was very educational
Excellent product.
There are many grammatical errors within the content presented that can be confusing while trying to learn and absorb the content.
great course really enjoyed it!1
Audio was much easier to follow than reading a screen
All test questions were very "wordy" and sometimes made it difficult to understand what some of the questions were.
STOP WITH AI READING OF THE CONTENT! IT IS NOT AT ALL HUMAN-LIKE AND IS OFTEN INCORRECT IN PRESENTATION.
Academic
Great Information!
It would be very helpful to have a mixture of tools to meet the learning goals, to include videos, interactives etc. I found the material was overwhelming in content and at times hard to follow even with the audio.
pictures
The course makes it very clear Ethics is very important to the insurance business and the adjuster!
Content was good and understanding
Love the way it is done.
material is difficult to understand at times :(
On section: Additional Sources of Recovery (Part I) There is a few questions that say the correct answer for disposing of a vehicle is to dump it in the ocean to become a corral for fishes???? This doesn't seem right but its what the system makes you choose to pass.
I always use and recommend WebCE. It's easy to find what you need and easy to use.
The Course takes much longer than the indicated time
some of the questions seemed to have a couple of workable answers. that was a bit frustrating
Well written and organized. The read-to-me function was a little annoying in its lack of appropriate inflection.
Everything was as expected.
27 years of taking Ethics, the quizzes are now deliberately written to be very difficult. Search feature is almost useless as all multiple-choice answers are within the searched chapter and have no clear-cut choice that matches the question being asked.
This course takes much longer than the time indicated
great experience
Test are too long and complicated. There should be only one or two or max three tests per course, not 24 tests!
the course was very good and clear
I enjoy refreshing my memories with this course it was very helpful and educational .
On my Chapter 4 Exam, The question was: Franklin did not pay the renewal premium on his homeowners policy. Two months after his policy expired lightning struck Franklin's House. On receipt of Franklin's first-party property claim for lightning damage, his property insurer will most likely a. accept the claim without qualification. b. tell franklin to go fly a kite, and deny the claim outright. c. file a declaratory judgement action. d. I don't remember what this one was. Even though B seemed the most correct answer, it also seemed the most likely to cause a terrible customer service experience and tank the credibility of the adjuster/company with telling an insured We are Denying your claim go FLY A KITE. You are telling adjusters taking this exam that is ok to tell an insured to go fly a kite Because that is what Ben Franklin was doing when trying to get electricity on to the key tied to his kite string? Really?! So, no, I choose some other option that made less sense because I would never tell an insured/claimant go fly a kite while denying their claim. So much for sympathy/empathy.
easy and informative
Easy enough to do, simple UI, good product foe meeting CE.
I personally think this is a very good course. Sometimes the information was a bit confusing but I managed to make it through. Overall a great program for learning this skill set.
awesome CE materials.
the reoccurring pass word check should have just been your license number for ease.
When I checked the 2 I got wrong. I noticed the last wrong answer changed from what I answered on the test- after it was submitted. So concerned, that could happen on other questions.
I went straight the the Exam, glad that was an option to see how much I knew, if I didn't pass I could go back to study the course.
Keep up the good work!
I like that I had the ability to take it as many times as needed. I believe that in having that option allowed me to learn it more thoroughly.
The word play and puns in the scenarios was top notch. Thanks for Harry met Sally accidentally, and Chick Little getting injured from a brick dropped by Mason. A+
Already shared with a colleague
Love the humor in some of the questions!!!
after each hour the resigning in process was a problem and required me called to speak to a tech It was disorienting and cost me concentration of the course
great learning
After taking this course, I truthfully think we as producers should not be expected to know and retain this level of information. I probably will forget most of the details of this course by the end of the week. I have always tried to remember where to find information rather than memorizing the information I have read.
Thank you all so much.
Some of the questions had wording that was confusing.
Informative
this is a great refresher course
Long course , good learning ex
A couple of the answers needed to be updated.
LOVE THE READ TO ME FEATURE
Enjoy your courses.
This was a good course but had nothing to do with crop insurance
VERY GOOD
It was really a lot of imformation
Do not bold all items in each question set. I suggest bolding the questions only.
the voiced reading sounded slow & like a computer. I chose to read myself vs using it
Course was good, but lengthy for a 3 hour course.
Very informative.
THANK YOU
just like my attempt to Classroom Equivalent classes 2 yrs ago I ended up taking 2 classes with you that were not Eligible for credit for Cont. Ed. your rep was very kind and gave me two more eligible classes . Thank You
Quiz questions were too lengthy
I liked that it made me look at what claims adjusters go through when claims arise. Make me as an agent explain coverage clearly so the consumer understands.
I realize that it may be very difficult to manipulate, but the auto-read feature often misplaces inflections and ignores or pronounces punctuations, making it difficult to understand what is being said.
Great course!! very enjoyable!!
Course format very easy. I appreciate how the mini exams and final test was administered.
The information is great no doubt. It is very well written however the questions on the final exam and again the names! Many names were re used in questions and it generated a lot of questions trying to keep track of who is whom when trying to answere questions about insurance. I think the questions need to be more direct without persons, companies and the storylines personally.
I've used your services in the past and like the self paces and well organized course materials. I choose to continue using WebCE due to this.
Everything well done
Great training
Too Many TESTS for a 3 hour module!!!
Robot narrators suck. Please have a real human ready to be the narrator.
Courses should be more reasonable in pricing.
Very impressed with the material and how easy it was to navigate through the site and exams.
I think for professionals in the field for more than 25 years, we should be able to test out of CE. This is very time consuming and fundamental and not very useful for me. I guess this feedback would be more relevant to the state.
The robot narrator sucks, would prefer to have a human reading the course. I read the course material versus listening to it!
A few of the questions seemed like they were worded incorrectly/inconsistent.
The information provided by the course was excellent, and spot on.
I have been using Web CE since I became an Insurance Adjuster & find this course exam very knowledgeable & informative.
The names used within the worded scenarios were at times a bit confusing.
Great source for CE courses
Very easy to complete. I like being able to reference the material if I have a question when taking the exam.
The material of this course was not well put together and very difficult to understand.
Another great course, thought provoking and introspective, very helpful. Many thanks!!
easy and efficient
Superfantastic !
Most of the questions seemed like trick questions.
There is no highlighter or note-taking along the paragraphs
Very Good, Many Thanks!!!
I really enjoyed this course!
The read-to-me narration distracts from the content by mispronouncing some words, running paragraphs together and having no true voice inflection that attracts a listener.
THE NAMES IN THIS COURSE WAS A LOT BETTER THAN THE PREVIOUS COURSE I TOOK AND IT WAS EASY TO FOLLOW.
Found information provided to be relevent and understandable. Navigating throughout the course was easy
DISLIKE THE NAMES IN THE QUESTIONS, SOMETIMES IT WAS A BIT CONFUSING. YOU MAY JUST WANT TO USE SIMPLE NAMES.
Course objectives were clear and attainable by good use of the content and format used in the course.
Very poorly worded questions.
The course took too long to complete. While the content was excellent, it was way too long. Not very reasonable.
The parties and courses of action in this particular material dealing with subrogation would benefit from more contextual clarity in delineation of those parties and courses of action in the course material.
Very easy to understand
The course should be more specific to the State of Florida.
Long, a lot of reading. Would explore more ways to interact vs just download of info to break it up some.
The humor in the test questions and answer choices is delightful.
Started out very slow for me then I figured it out. Thanks Guys
Rep was very helpful and knowledgeable. Was an awesome and easy experience
This course was too long and there were too many modules (chapters).
Excellent Course well presented
Course takes longer then the hours received to complete.
Well put together online CE coursework.
Courses are not interactive. More interactivity would be nice.
understanding subrogation - is too wordy and reads like a contract.
I am not sure that the question with the answer of asking the insured to come up an amount that someone would pay for their VEH is incorrect. The question was an except question so wouldn't putting the burden on the INSD be something you shouldn't do and therefore meeting the except requirement.
highly recommend WEBCE .
I am using WebCE because my employer referred me, but I have selected this vendor independently in the past.
Ease of use
I think the larger courses should have test at the end there is a lot of information to remember for the final exams
Awesome outfit!!!!!!!!!!!
it was very informative and helpful, some of the questions was a little long to read to answer.other wise it was great
I like it.
This site has a very easy format. Courses are well laid out and content easy to read.
The price was very reasonable too! The course provided were suitable to what I needed to get my licenses in Arkansas. Thanks
good course content
This product was referred by my employer but i found it easy to use and instructive
I personally had a little trouble retaining the information in the last 2 chapters of this exam. Everything else was very well done but I had some trouble grasping the concepts in 23 and 24.
thank you great training course
The question writer was very creative!
Empathy is having first hand knowledge (not imagining) what a person is going through.
Perfect
It was obvious that the read-it-to-me audio was done by a bot. There were a few very minor annoyances by the bot. First, the way it pronounced "subcontractor" was off. And late in the course there were some headings that had minor errors, such as a period between words, and the bot spoke the word "dot."
The questions were too wordy.
I liked the process going through with ease.
Everything was perfect
None- you guys are great
Much of the information was repeated quite often pertaining to obvious statements being reiterated several times.
A 3.0 hr course that took 8.0 hrs , Adjusters dont have time to BS.
Great course content and easy to use program/system
Super awesome.
No complaints. All of the material was clear and the narrator was easy to understand., he did not got to fast and spoke clearly.
Review the quiz on the final section plz, final two questions I think it is. In writing is mandatory and another was goofy.
Too many scenerios - test questions.
This course is convenient and I can take it on my time frame. The information in this course is good and always different.
Awesome.
very educational and easy to understand. Will use Webce again
good exam
Great easy to use system with courses that are educational and interesting.
The chapters were very informative and educational. I liked the fact that I could retake the quizzes with unlimited tries.
I feel the auto reader has no personaity and can be hard to follow at times.
More concise information, straight to the point, not so wordy.
It would be nice if you built in time in the courses for those who learn by writing to be able to take notes. My company allows us just the amount of time that your course states it will take. I found that I had no time to take any notes during this class.
Please remove all gendered information in favor of available they/them pronouns as any one gender has no dealing with insurance claims or ethics of claims. Also please remove mention of Sam (Bankman)Fried in relation to ethical standards as he has been convicted of several counts of fraud and unethical business practices.
I DID LOOK AT OTHER COURSES THAT WERE LESS ($15). HOWEVER, I WENT WITH WEB CE BECAUSE I WAS FAMILIAR. YOU MAY WANT TO OFFER ADDITIONAL DISCOUNTS FOR PEOPLE THAT HAVE USED YOU GUYS IN THE PAST
I had an issue and had to call. Someone picked up immediately and helped me
Have used this CE Provider for several years and have always been happy with the courses and results.
There were two or three instances where my answer was counted wrong, but they were not wrong. Rather, you were looking for a different answer, which is also obviously not wrong. The fact that you interpret some phrase differently than me cost me only a minute or two.But you should be more careful, I think.
This took a long time to complete, but it was thorough, clear, and well-presented. The writing is excellent and engaging. The examples were extremely helpful. Very entertaining name and scenario choices engaged the brain and kept me interested in the content. Very well done.
It was too long. Main rules of ethics ought to concise to dos or dont
little long for a 6 hour course
This course was one of the most difficult that I've ever done on WebCE.
was great!! easy to navigate! easy to follow along, I thought it was cute all the examples provided. Was very helpful and nice refresher! thank you!!
It is not interactive enough.
was really great! easy to use, easy examples to help you understand. Was some of the better CE training I have done, thank you! and good job :)
Question 26, answer choice D appears to have a grammar error with a question mark and lower case right after it. Course was a little confusing at parts.
I like the read it to me feature
very easy to read- not flashy!
Would love this on an app.
Excellent class. I learned a lot of new things related to claims and insurance.
I felt the course was an excessive amount of reading. I did like it when we would be quizzed more often rather than after I read pages of information.
Excellent Course!! Thank you!!!
clear and easy to follow.
Easy to understand material
Great Videos
great test
Excellent course! The course material was presented clearly and was very informative. Your company provides superior courses!
Luke (Duke) drove a Dodge Charger (the General Lee) and adjuster was named Daisy. And there's insured Hatfield and his insurer McCoy. You do a good job of interspersing some humor to keep it fun. Thank you.
There were a handful of questions that I thought might have been written incorrectly (either the answer didn't seem correct or the question itself was hard to understand).
Some of the longer sections were harder to focus on because they were long bits of information being read without anything to break up the information.
Used for many renewals, TY
everything is excellent
These ethics course requirements seem overly complex and with several sections that didn't seem to apply to ethics at all (i.e. claim reporting process). I've done this job nearly 23 years and still much of this seems like word-salad nonsense.
very straight forward
To many of the same type of questions.
As someone who does not do subrogation in my position, some of this was difficult to understand. A little "wordy" at times. SO thankful I had a few opportunities to retake the test!
WebCE is an excellent tool for continuing education courses and has diversity and variety which is also excellent.
The use of unusual or complex business and personal names made it difficult to read at times. Whitty reasoning on some incorrect answer on questions that contained other plausible answers was less than appropriate. Its learning, not a game
I like the read it to me feature!
This is more that 6 hours.
I liked the read it to me audio
it seemed to take longer to complete than the six hours credit given
Excellent training!
enjoyable class
very helpful and clear on instructions.
Very impressed with the overall program and I will use in the future.
The voiceover is not great. Clearly AI made as it's very very monotonous and tends to sound like it's ending in the middle of a sentence.
All of the parts of this course were very easy to understand. I enjoyed having the audio/course read to me, as it helped me understand it better and was faster than me having to read it myself.
I found this test the most difficult.
thank you for your service
If someone is to have a role, that role should be clearly stated. Last names (i.e. Adjuster) should not be used to identify the role of a person in a scenario. It should/would/could not be assumed that Amber Adjuster is the adjuster in a scenario just because the last name is "Adjuster." Cole Carpenter wouldn't be assumed to be carpenter in daily application. When an answer is dependent upon the roles of each person in a scenario, test takers should not have to question if a name is just a name or the actual role of the person being discussed.
the actual time to complete all of the chapters in the courses is not accurate. example it took me over 8 hours to complete a "3 hour" course .
Thank you for bringing some levity to the training through the creative names in the scenarios.
That you for providing this on-line service.
The read it to me audio is very helpful, and all the content has all your answers. I will use this WebCE again!
Good course on understanding ethics.
Loved the audible
Very good study information
Excellent Course
I liked the audio reading
these tests are impossible and unfair.
Very easy to use, very informative and professionally presented
More Scenarios would help
Each course it TOOO long.
Thank you again WebCe for making it so easy & accessible to complete my continuing education.
thank you!
Unnecessary homophobic and ableist content included that isn't relevant to the subject which seems significantly horrifying in a course on ethics and includes a section on bias
All good.
It was very helpful to nagivate through it all and understand
AI was very dull.
boring in comparison to the other courses.
I like the auto read; I would like to see the auto read automatically go to the next section/page instead of having to physically hit continue.
i like that i can learn at my own pace. I like to see what questions i got wrong and what the correct answer is
Thank you for an informative course!
This is so much better than ExamFX. The only thing that would have been an improvement is different accents for the audio, but it was super helpful information all throughout the course. I'm definitely going to be a repeat customer.
the business name and people names
Being able to go back to the course study to help answer some of the questions made it very easy.
TOOOOOO LONG !!!!!!! I HAVE STUFF TO DO
After spending 15 years as a property and auto adjuster, I learned additional information that will help me in adjusting.
very time consuming with involved reading and taking exams.
Two questions asking about the disposal of damaged vehicles both had the answer about dumping the car into the ocean listed as correct instead of the answer about selling the vehicle at auction.
Very time consuming in reading & answering test questions
Very Good Course and Examples of claims adjusting ethical situations.
this course did not belong in Personal Lines. Most of it was commercial oriented
Very boring and I was completed with all the material in 1 1/2 hours, but had to basically repeat the course to get my mandatory 3 hours for MN. What a waste.
Good examples to learn from and incorporate into daily claim handling.
Nice course. Very informative
Very helpful examples.
Kept my attention and was easy to use
excellent class.
Under Chapter 3.2 after "following" there should be a colon: Under Chapter 3.5 halfway down the page it states: "A primary ..." there needs to be a colon at the end. Under the third bullet "the" should be changed to "their". Under the fourth bullet "rises" should be changed to "would evoke." ( I was an English major so though I would help you out. Otherwise, great job! Tracey Pogue
Use more realistic names. The tongue tying and "pun"-ny names are tricky and extremely distracting to the actual question
The questions are too long and sometimes confusing.
The experience was rewarding and easy to follow. Excellent review for experience adjusters.
its good
As someone outside of Judeo-Christian practices, I would like to see ethics taught with less outright discussion of "God". Thanks
all is good thank you
Good course.
Course was very informative and the test questions came right from the course audio.
Thanks again
Very helpful
Good job with this course. No need to change anything right now
it should be more clear in the "packaged" units whether all units are non monitored. Working from home make a non family member monitor difficult.
This section is over the top with details that do not pertain to the subject matter. The exam/quiz questions were very ambiguous and bogged down with unnecessary items
The course material was fine, but I am not sure why it was necessary to mention Black Lives Matter or ESG. Depending on what side of the aisle you are on this could be inflammatory or praised. I just don't see a need for either in this material.
The format was confusing and hard to comprehend. Too much information that was not necessary it only added to the confusion. Fortunately the test questions were not that difficult.
This course needs videos and interactives to keep it's audiance engaged vs Reading for HOURS
Very pleased with the course and will take it again to complete my CEs.
Questions are too confusing and too many excess words.
No additional comments.
The intro to each section is unnecessary and adds no new relevant information.
I appreciate that you provide Continuing Education Packages. The package I chose provided everything that was required to renew my Insurance Adjuster License. This made it easier for me than picking out the courses myself.
Great course on a very complex subject!
i like the relevant content
Hey Chris is so much better than Kaplan’s
GOOD MATERIAL
Please change the "read it to me" audio to a human voice. The 'automated' voice makes the material hard to retain.
As a Public Adjuster the questions re automobile ins and liability are not relevant to me, but this was one of 2 non-proctored exams available and I needed both of them to obtain the needed credits, in fact I need 3 more credits and will have to secure a proctor for that exam! More course offerings and better suited to our profession would be most welcome!
GREAT COURSE
SHORTEN IT A LITTLE
I appreciate that you had packaged courses available that met the requirements to renew my insurance license.
Some of the images are blurry and hard to read, even when you increased the screen size.
Boring and repetitive, but overall fine.
I liked the scenarios in the quizzes.
Thank You
I am not a fan of the read it to me feature. It is too slow, and the voice seems to be computer generated, monotone, and monotonous.
I used to attend Kaplan, but I've used WebCE for my last 3 continuing education courses and you are so much better! Thank you.
ON SOME OF THE TEST THE ANSWERS ARE CHANGING AFTER YOU SUBMIT THE TEST. THIS HAPPENED A NUMBER OF TIMES.
I like the fact that the audio was spoken aloud
Web CE always has a vast number of courses to choose from and they are easy to access
The material, presentation, and information are excellent.
Very in depth information
Thank you for keeping it simply and for the summery
something that would be helpful is one-sentence definitions of terms, especially key terms, before the paragraph-long explanation of the term.
The material was very technical and included mostly legal/contract content. I'm not sure how appropriate it was for an insurance professional.
The diction and phraseology of the course is like a contract. It is concise, but often takes a moment to translate back to yourself what you just read/heard.
Real easy to use!
Using name like "Dick Slick" and "C. Alice" (play of words from the ED drug, Cialis) seems inappropriate.
Good reminder of communication skills even if you aren't in claims.
the questions in these exams need to be reviewed and reworded. the structure of the sentences and the punctuation was incorrect so it made reading and comprehension difficult.
The audio portion of the curse was very monotone, and I feel that some lessons can be shortened a bit. Some of them were rather lengthy and I feel that by cutting the lesson in smaller segments might work better.
Great class.
This course needs a more interactive modules or video clips to break up the monotony. The few charts are helpful.
it seemed as though there was a lot of repetition between courses , I feel a lot of time could have been saved had the course not presented the same information with the same exam questions. I also noticed a couple right answers were marked incorrect
Dick and Jane with the food poisoning got old.
awesome materials
I think the course did a great job with relevant topics and information.
I use WebCE every time I need CEs to renew my license. The price is reasonable. I love that everything is packaged together. It's quick and easy and you report to the state in a timely manner. Thank you for reducing my "to do " list while helping me stay compliant in a career that is quite competitive and stressful.
I've used WebCE personally and professionally since 2015. Absolutely seamless process for continuing education.
The ease of locating the correct material was very helpful.
Some of the questions were very long
I like the chapter exams after each section vs all at one time
thank you.
some questions asked for the exceptions, but the answer was the opposite.
I suffer from test anxiety and this product made it so easy to achieve my goals.
The course was too detailed for someone that’s not a claims adjuster.
great coarse and very good usable content!
The was one comment in one of the questions, I felt was inappropriate. Something to do with a person meeting death. You all should figure out another way to phrase the question.
I wish was more engaging and the questions didnt use such similar names to each other, that made the quiz difficult at times and had to re-read.
use generic names instead. Some of the names were confusing.
That night, a mentally ill patient escaped from a nearby asylum and set fire to the sign painter’s building, destroying not only the building but also the plumbers truck. This is a bit offensive, why not just say an arsonist
Great way to take the exam
THis was a very good course and I learned some new things for certain!
EXCEPTIONAL!
The way the questions on the test are written can be a little confusing.
some questions were worded in a confusing way.
Some questions had more information/words than needed and made it confusing as to what was being asked.
scoring is misleading. must score 80% or higher; not 70%.
Some course aspects overly complicated and duplicative. It dove too deeply into concepts that could have been stated more simply and concise. The information basics itself was useful.
flow of course was easy to follow and I was able to save, exit and get back to course at my best time.
The course is for 3 hours of ethics but takes 4 to 5 hours to complete.
That was very technical! More examples would’ve been appreciated
The course was easy to navigate.
More videos and visual representation would be nice on all your CE
I like the ability to choose a Continuing Education 'package' for my state licensing renewal that will meet all CE requirements.
This course is too long and should be broken down into two courses.
Easy to understand and great information.
Well organized course materials.
Great! Straight forward
Good courses
Course was boring I have taken similar courses with better visuals and some game-like elements
great lessons for learning and understanding
Really like the read to me option of the courses.
AWESOME
Super Easy. Very quick. Will use this site every time
The questions should be easier to answer.
More interaction and videos would help this training
Great experience
This was a greatg course; it was very easy to follow. Thanks
Having more knowledge check quizzes throughout the learnings would be very helpful even engaging videos showing these situations in play would better sink the info in our minds.
Course kept jumping back to previous slides. Very aggravating.
COURSE WAS A LITTLE LONG, IT COULD'VE BEEN BROKEN UP INTO 2 OR 3 COURSES AS NOT TO DRAG IT OUT.
Good class
well done
Lot of information
Easy to follow content.
went well
I would like to see more video lessons
Keep up your good work.
Keep up the good work.
Great information
good quesitons and refresher on interesting
there is only one point I want to make out is the story line for examples -when using the Names such as Mr Black and Ms Brown it is confusing in a sense of the 2 last names are the Letter "b' would made more sense than to re reading it by saying Mr. Black and Ms Orange -other than that it was fairly simple
Web CE made it easy to learn
I think the voice audio should be more animated and lively. I work full time and I have a 2nd job that I work full time driving. The read to me definitely helps when i am tied up with multiple tasks. but sometimes, It was a bit monotone, and hard to grasp. I am more of a hands on learner, so sometimes switching back and forward every few slides with different voices, male, female, ethic, etc. Would make it alot easier to grasp and wont feel like a run on. I am thankful for the time it allows. When I didn't quite register something well, or wasn't confident in what I heard, i would simply replay it of save my spot and log out until I can devote my attention to the screen. Very convenient. I will definitely recommend to my friends.
The only thing I wasn't pleased about was the below practice question & answer. Compared to the veriage in the content, it was very confusing and seemed not to quite line up with the content around this topic; for example, the answer I selected (letter a) used some of the same language as the content did for this definition (like "Suggested wording"); yet the answer that was supposedly correct had differing language & didn't seem to define the term Model Regulation compared to how the content described it. See below: 1. The NAIC provides the suggested wording for regulations that state insurance departments to use to administer a law that follows the wording of the NAIC's sample law. This suggested wording is known as a(n) a. model law. This answer is incorrect. The correct answer is "B. model regulation." A model regulation, which will be enforced by regulators in the state's insurance department, is a draft regulation that may be implemented if the state legislature passes the related NAIC model law. b. model regulation c. unfair claims practice. d. unfair trade practice
Takes up too much time. Too many quizzes.
Love these self study courses!!!
I believe that some of the questions were difficult to follow. There were a couple of answers that were not correct in my opinion. Overall the course was good. Thank you.
interactive screens would help keep engagement and learning consistency
I love this way of obtaining CE credits on my own schedule!!!
Great learning tools
I loved the option to mute the audio and the fact a test is completed after each section instead of texting after all material has been reviewed.
Great resource and loved how I could listen to the audio at 1.5 speed.
It was great no complaints
Awesome training. Keep it up!
I've Used WebCE once before
Some of the sections were a bit long and dry.
I enjoyed the ethics course but I did experience some issues with the audio stopping before the text was read completely in various sections.
Nice content & formate complete ty JB
The preselected packages make it easy to stay in compliance with the state requirements for CE courses.
Some questions used confusing language. They did present in basic, everyday language but when attempting to determine the technical answers, the plane language sometimes obfuscated the actual issue.
There is still no package option for commercial insurance. If you want to do commercial, you have to select them individually.
This is the second time I have utilized WebCE
The Read-It-To-Me audio feature was extremely helpful as it helped with the extensive material being presented. Some questions on the chapter exams had overly long/drawn out scenario build ups that I found unnecessary.
The 60 minute password to confirm identity continuously popped on screen and made it difficult to complete the course.
This particular course required one to remember the various deadlines associated with responding to a claim, etc., so it required a little more attention to that type of detail than expected. I am taking other WEBCE classes; however, there aren't enough monitor-free classes and the course topics need to be broadened as many of the same classes are offered from year to year.
A lot of the questions seem unnecessarily verbose.
I did not like the way some of the questions were worded. Some of the company names were attempting to be simplistic but actually made the questions confusing. It may sometimes be easier to say "John was insured with State Farm. State Farm paid etc" Names of persons and names of companies should be easier to recognize.
I like that each test was reviewed after submitting
Challenging course, but helpful.
This course was easy to follow and provided great content. I liked how it used the same scenarios most of the time.
One of the tougher courses to comprehend the content, should have more samples/examples of the information.
Awesome course and overall experience
Web CE is a reliable company to obtain or renew a license. The information is needed for any adjuster to digest with complete understanding.
I really don't care for all the biblical references in regard to ethics. I don't put much stock in bronze age mythology to support ethics and good behavior.
This course provided an information overload when it comes to Subrogation and made it more difficult than necessary to understand Subrogation through the different lines of insurance.
I would suggest that you not use examples of organization (i.e. BLM) that have been proved to be organization who engage in illegal activities when using examples of ethical organization.
I feel like the reading portions are shorter, but get to the detail quicker. I like that. I remember years ago reading pages of notes. By the end I didn't remember anything.
Taken the CE credits; I enjoy the bundle option the best
I enjoyed taking this course it was very interesting and educational.
Voice was annoying ......... muted it and just read through it
The attempt of tricking or using verbiage in the test questions that isn't contained in the training is frustrating. I got one question wrong for simply stating I would follow up with the lab before contacting the customer instead of answering that I would tell the customer I haven't received the report. There is nothing wrong with going above and beyond and that question is ridiculous as the answer is based upon personal interpretation on our daily work habits.
Excellent course!
This course was very informative and I learned a lot from it. Thank you WEB CE
ALL WAS FANTASTIC!!
This course read like a lawyer's contract. It was Very Hard to understand. I had to re-read many sections over and over, and I still didn't understand some of them. I would have learned more if the course had been in layman's terms.
Thanks, there is always room to learn or take a refresher.
Easy to navigate and take the courses/quizzes. This one had a couple sections that seemed a bit long, but turned out fine :)
This course took much longer to complete. Is this really a 3.0 CE?
Everything should be read including the items you ask us to pause and review.
Offered by my company.
For a class to teach that one should always use proper speech etiquette; there were numerous grammatical errors
the questions were vague and some even incorrect in grammar creating confusion of what the questions were asking to properly select the correct answer.
Read aloud feature worked for a while and then stopped, re-started, and then stopped again. No big deal. I just had to read it myself after that.
Nothing further to report.
Excellent course with clear examples and thought provoking scenarios.
most sections of the course were difficult to understand because of trade lingo. Most of the lingo was minimally defined, and, as a result, the course was difficult to follow unless you were an attorney or seasoned subrogation professional. The tables, which were easier to understand, were minimally included in the tested material.
Extremely boring course and somewhat confusing.
I would have liked to learn about how quantum is calculated as it relates to disability percentages.
help me to refresh the adjuster skill.
eveything is excellent and very educational.
i liked the whole course
The read it to me audio.
Easy to follow training and learning material!
I like the audio option but it sounds like a slow robot so I couldn’t listen to it. A real person reading it would have been great.
Great course, loved the content, very thorough.
Learned a lot thanks.
covered the topic well
Great refresher for things I've already learned and informative for things I didn't know.
This claim took much longer than expected.
i liked everything
More clarity needed on the numbering of CPT codes, for the test questions you need to better understand how to assign.
Good course set up easy to use and intuitive
All good
Great course, easy to follow.
I did not like the fact that the questions seem to go around in circles as if to try and confuse you. It seem to go off down different worm holes in other directions just to end up asking... what's the price of eggs in china. When it should just ask you straight up questions about what you just read.
Every year I recommend that FEMA/NFIP use WebCe for the annual renewal of my NFIP flood adjuster certificate in the course survey. I don't understand why they make us sit through a 6 hour presentation that teaches nothing and tests nothing.
Thank you for shedding light on the woeful plight of Mr Richard Slick. His relation to Grace, if any, remains unclear.
If you have to pause the read it aloud audio then pick it back up again it is hard to find where on the page that audio is starting back up. If there was a way to highlight the word the audio is on at that time, or to highlight continuously as the reading progresses, it would be easier to follow along.
The Course Helper is imperative to keep as it helped to ensure I could refer to the information I was to retain.
Second time using WebCE love it. Keep doing what you are doing.
Very easy to navigate. Clear
Excellent as always
1. There are a few typos. 2. There are a few questions that have badly worded answers that should be better edited for clarity. It caused me to get a few answers wrong. Clarity in wording is really important in insurance.
I enjoyed it, it was very challenging, but effective. Yes there were items that I didn't like but the content was on point.
I've used Web CE for years best i've found.
Suggest cleaner presentation of materials by adding paragraphs and key titles throughout your material. Can be hard to read as presented. Spread out your materials.
Long but worth it
Would have preferred if there was an audio version of this
Excellent!
Great subject to have a working knowledge of the material presented.
some of the questions were too far tricky than the material provided
Excellent training program
This course is exceptional! i will always use webce for my ongoing insurance CE needs.
The Course provided all the answers that was needed.
Great information to know.
Excessive Test
Very interesting information to know.
The read-to-me function is not the greatest, but it did the job! The run-on sentences are hard to follow when the read-to-me is activated. Also, when formatting is off in the text, the read-to-me gets caught up.
Everything was perfect!
I have been in Insurance Claims for 35 years. There are still things that I am learning...it never stops. Thank you, it was interesting.
Everything was great.
They are too long.
Very informative
great testing
Love the design and ease of these courses! Will definitely recommend to others!
EASY TO FOLLOW
Everything was excellent.
The short modules, ease of picking back up, etc make this very easy to use.
While I understand the time requirements set by the state. The required "time" inside the course is eponentially LONGER than the time it takes to actually read the content. There's no benefit to sitting around waiting for the clock to tick one all the materials'been read. Please consider adding EXTRA reading material to the course. Otherwise, this ends up just being a clock watching game with no actual benefit to MOST Of the time spent taking course.
I learn a lot from this course thank you for making it very user friendly.
Far to many quiz questions that were not a practical application of the text.
The read it to me feature was excellent. The ability to speed up the speech was also really helpful.
direction on virtual proctor were not clear
Easy to navigate.
WebCE has been my go to for CE credits for several years and I'll keep using until I don't need CE's anymore.
I enjoyed it
The read to me audio was helpful.
For the most part the content and spelling is well written and easy to grasp the ideas... I did notice a few words incorrectly used. The computerized read it to me was confusing at times due to the inflection and weird pauses in sentences that AI applies.
Always room for improvement. Good job.
Nothing. This is a new way of studing, but it is the new way.
The six hour course if you go through the complete material is more like 9 hours.
yeah, overall, super good, but I wish there was an option to flag certain answers to certain questions as: vague, unclear or rarely, just wrong. Been in industry 20 years and some questions and some answers are either wrong, don't make sense, are unclear. But this is the exception, again, overall, great.
I very much liked the course but the questions were a bit misleading and a bit confusing. However, I am very grateful to have taken the course!
simple and efective
The course was good
The practice question with a zip code as the correct answer for a CPT code was not helpful and misleading.
This course has poor info in the course vs the questions regarding the CPT codes, I had to look them up on my personal computer, very poor course.
Its long, but its good, Thank you
enjoyed the auto reader very much and able to change the speed, thank you
I found an error on the exam question number 17 states "medial" and should state "medical". Thank you! Tracey Pogue
Thanks.
Quizes for every section, dry text made it difficult to stay awake.
Ease of use and layout of material.
Having adjusted claims for over 40 years I found the presentation of what it takes to be an effective claim handler to be more accurate and realistic than ever before.
Good.
It helped refresh my memory.
Web CE is my go to. Courses are easy to understand..
Good Course. Easy to understand
This was a very labor intensive and confusing course.
Some of the correct answers are being marked wrong but indicating they are correct.
This was the hardest course of the 7 courses I took this time.
Informative.
One of the better continuing educational courses that I've read. I really learned a lot!
Great overall format
there were too many CPT questions on this. We arent Medical coders or billers or claim adjusters.
examples could have been better using pictures, etc. Gets confusing when multiple parties are involved in paragraph only expamples.
this course had way to many questions that are considered claims questions and legeal questions as an agent I don't have to know that detail as I am nto the legeal arm of the carrier. The questions were also not easy to answer as you had alot of questions that had answers that varied by 1 word. CE's are not suppose to be like testing for your 220 and this CE sure felt like I was retesting for my 220 and claims adjuster license
Good content, I use it every 2 years!
Thanks ever so much, everything was helpful.
thank you for offering this online service
Excellent!!
This course was excellent. I would highly recommend to anyone!
Many questions had my smile. (good job) Dickey Slicky etc :)
I've been using WebCE for years, and continue to because content id relevant.
thank you for making this easy to control
Based on course materials, some information tends to appear repetitive. Also, it would break up the reading to have a detailed video exemplifying the material.
Excellent Course! Learned A LOT!
The information in this class is very subjective.
The only complaint, and it is a minor one, is the color of the buttons on the pop-up to sign in every hour. The button to continue is grey and not green. A simple complaint.
Appropriate difficulty of quiz questions.
It would be helpful to breakup the mass of text on the pages.
Superb user friendly. Keeps my attention. Easy to understand areas that may not apply to my role.
Well put together.
I love the easy to read and easy to find literature
A good course the history was interesting.
you should have clases live at seminars so I can go in person
This was an excellent course for me as it really aided me in understanding my roles and responsibilities as a claims adjuster for my next role. I learned a lot from this course and I feel more equipped to handle the next challenges.
Ease of experience
The class was very helpful.
The names used in the scenarios are funny. Enjoyed that part.
I love WEB CE
All good in the hood
Liked that I can move at my own pace, if I have confidence in the subject, or let the audio play if I have to step away for a minute. Liked standard format of 5 questions, exactyly, al the same format, for each chapter. Not a lot of demands for constant mouse clicking. Well done
Good presentation - easy to follow.
Consistently great experience
Excellent course and user friendly. Appreciate the opportunity to retake the exam allowing time to review and answer.
Clear instructions
Appreciate the help in keeping up with requirements for 2 states and making recommendations Survey form doesn't work well
Just a little long for 1 hour of CE
Read along voice was OK, but sounded robotic with no interjections where necessary.
By the phrasing of many questions, the desired answers are often in conflict with the correct answers, because of the missing real-world experience of the test producer.
Stop using names like "Ann Adjuster" and such. It makes the questions hard to read.
WEBCE, the only way to go.
Great content, thank you!
May be video
I saw spelling errors. Adjuster was spelled Adjustor at least twice on this course.
Good course with very good information
some video content would have been nice.
Great content, thank you.
10 years with Web Ce, a Great Platform I would highly recommend.
5 star rating been using this platform for 14 years
Thank you kindly
Grateful for this knowledge.
Enjoying the comprehensive approach of education with rich content. This insurance knowledge will help greatly in doing adjusting career.
The content was very dry and could be presented with some inflection to make it more relatable. Some areas were covered as if the class was for attorneys and not insurance adjusters.
These exercises were initially redundant and confusing
A lot was coved in 24 sections.
It should be more clear how much you have left after completing each section. There should be no congrats until you are done.
I like being able to adjust the audio to my reading pace.
What I liked the most was that the course and site were easy to navigate.
There was redundancy with another course. It has enough explanatory issues to be a good addition to training.
The course materials were covered, 6 hrs for the duration is too little. 2 4 hr courses or 1 8 hr course would be more appropriate.
Ethics would be easier to follow with photos and or videos.
Very Informative
Use Webce when I need CEU
This is a comprehensive explanation of insurance claims handling and is one I would recommend to anyone moving from a processing or support position into claims handling. It should probably be reviewed in longer than 6 hours.
Very easy to navigate through content and easy to refer back. Love the audio option as well.
Read out loud
Very Good Yes!
I like the tests that come up between lessons. It solidifies what you just learned and is a nice transition.
more interactive screens
Some of the Exam questions and or answers are ridiculous
I am pleased with the course
Break in two , quite extensive
I would like the tables to also be read. I listened while driving to and from work, so was not able to pause the audio to view the table (I would have to go back to make better sense of the tables later.)
The course was very informative, and well laid-out.
Great learning experience.
The use of more real-world scenarios would be helpful to illustrate the concepts, terms, and definition presenting in the course material. The example would be the test questions where scenarios are used to assess the comprehension of the information presented.
The course was well formulated and comprehensive, covering relevant aspects for insurance adjusting. Provided a much valued opportunity to revise and refresh well rounded material that one may not encounter following your every day duties as an adjuster. 'Enjoyed it'.Thanks.
I called WebCE to get help and I got help form Will Sanchez. I called right when Web CE was about to close and will helped me with no rush and great customer service. He helped me find what i was looking for on the site and other sites that I needed. He is a real top G.
NEVER DISAPPOINTS
The way in which some of the questions were worded made it difficult to understand exactly what they were asking for.
The monotonous tone of the speaker made it hard to pay attention. If there was more interactive portions, it might have been less so.
I use Web CE every year for my CEU's the fact that y'all report the credits makes it very easy and convenient.
dont change a thing, keep up the good work
Each time I have used the CE training I have been more than happy .
Thanks!
Thankful for Bling Able to listen & Follow along helps grasp Info Clearly.
Great course, learned more than i thought i would, keeps me up to date on adjusting content and practices.
This is a really great coarse
None at this time
Thank You.
Perhaps when you choose the read option have a interactive video during.
Some of the answers in the chapter quizzes were silly.
I let the audio play in its entirety but I was advised that I only had 4 hours and 47 minutes of class. The audio should equal the full course time requirement.
well put together
audio should be a bit louder
I love the Web CE format for continuing education! It is easy to follow and very helpful in keeping me informed and up to date.
The test questions are unclear in some of the sections. There is a lot of run own sentences and the descriptive nature of the adjuster, claimant, insurer, etc just added to the frustration of understanding the questions and having to read them more than once to get a clear understanding.
Material very clear and understanding .
Typo: "Melinda broke her arm when tripped over a..." Should be "Melinda broke her arm when she tripped over a..."
Courses are too long
No additional comments. Course was as expected.
No other comment.
This course is really good and is my second time taking it. Thanks for helping me get this done again. Kirk Brown
I enjoy the convenience of completing required CE.
I have used WebCE for years and it met my expectations.
this has always been the best learning environment for me.
I liked the referrals to chapters during test
Read to me audio is a little slow.
In section 1-3 there is a statement / reference to a BI claim paid under the collision coverage. BI claims are never covered under the collision coverage. Need to check that.
it was difficult to read. only a small portion of the written script appeared on the screen.
Would like to have more examples to review
The ability to work at one's pace is beneficial and helps when completing the course.
Audio was VERY annoying. Turned it off.
Some of the names used in the examples can get a bit distracting.
It was very to understand and will always use this web site.
WebCE is my go to for continuing education due to the content and ease of use.
Confusing wording and trick questions in the test. (Harry& Sally; VW Bunny) these terms make it difficult to understand
The AI audio is not very good the computerized voice lacks emotion and reflection
EXCELLENT COURSE BUT VERBOSE AND LENGTHY
The information was presented in a manner that was easy to comprehend and understand.
Keep up the Professionalism.
Very good course. Easy to follow
Great material and a great refresher of some of the information.
Great course for CE credit
Please fix the grammar on some of the exam questions. No need to make it tricky or misleading.
The only thing I disliked was the automated voice of the content. I found it very grating. I read the entire training as a result.
i love the read on, its very helpful
This course needed more examples. And better outlines, more call to action words. it was all around CONFUSING!!!
I would prefer a video of a person teaching the class....instead of being read to by a robot. I hate dealing with robots. I like dealing with people.
WebCe is my trusted resource for CE and has been for the last 15 years. I will continue using these services and recommending to my colleagues. Thank you!
For some reason the way the questions are posed in certain situations they were difficult to understand.
There were multiple questions in the exam were the wording or endorsement in question were not in the learning material
I would avoid using the term "Beaten" and might replace it with "attacked" or "struck"
I like that I can review the chapter and answer the question. It allows me to learn in a better way.
I really learned a lot. Very pleased.
Use of Pitbulls and German Shepards is extremely inappropriate. Maybe use black labs statistically they bite more people than both of the others combined in All studies. I am not impressed.
Very Difficult Material to understand and lacked clear explanation of concepts. Too Much filler, needs to reinforce concepts & principles in a more defined presentation.
easy to follow
Not so sure why this lesson was mixed with the insurance agents class? But I find this very hard to comprehend because agents doesn't do claims. But I guess, it is also good to learn how the claims process works,
excellent content
Ii like the course, the only thing that might be kind of slow is the narrator it sounds to computerized, a little. overall it's all Good. thank you
questions are repetitive throughout trainings
Nothing at this time
Some of the questions are a bit lengthy and difficult to understand what is being asked,
Good Job
Course content is excellent; A.I. Voice is not the best, but does assist with the learning experience.
Very good material. Thank you
Very well presented material
The questions were sometimes very challenging and took time to go back and identify the exact answer to chose
The course was very instructional .
Awesome courses.
The volume resets to full after each section rather than keep my volume set previously
Excellent program
I scored 100 % on all 5 other courses and this one I falled 3 times before I had to read material other places to understand the questions being asked in exam
I have used WEBCE for almost 10 years now to complete my CE and love your system. WIth the read to me feature I am learning the material so much better than in the past.
Very interesting and educational.
good information
the course was easy to understand. will use again.
The audio being read aloud needs to be an actual person, the digital voice was difficult to follow along due to spacing between paragraphs and sentences were not natural pauses and would also read some numbers in the qoute's twice.
Great system. Easy to learn.
time management and audio reading,
If there was one dislike it would be the setup for the account, once that was completed, it has been smooth sailing. I love i can read, and have the read along option, and ever thing is clear
I really liked the read -it-to-me audio. This helped me to stay focus. Some of the quiz questions were a bit long (like a paragraph). Maybe they can be shortened. I really appreciated the claims handling session. I learned a lot of words and definitions, and why some things are done the way they are. Thank you.
There were too many sections with too many questions.
I liked the content of the course and how it was laid out, very clear and concise, however each section took so long to complete.
Very easy to use. The information was informative and easy to follow.
The training materials were great to get ready for the exam
This course should provide more hours for CE credit, as it is very legal and takes much more time to go over the material. Also, question 314 has a punctual error with a period '.' missing after the end of a sentence.
some of your answers for questions were inaccurate
good class
Good course
WELL, I WOULD ORDER ANY COURSE AS LONG AS IT'S FREE AND IT'S GOING TO PUT ME IN A DIFFERENT POSITION BY LEARNING DIFFERENT ASPECTS OF THE INSURANCE INDUSTRY.
reading was a bit dry
The module is too long.
Nothing; i like the program as is
the read aloud feature was very helpful
I like more interactive learning based programs much better. I take away a lot more than reading and answering questions after lengthy readings.
Convenience
Very relevant and educative training
Very user friendly
Held my attention
Great and thorough Course of Adjusters
Interesting ...!!!! The CPT Codes will help me moving forward, even in my personal life. Thank You
I really love the liberal use of specific hypothetical examples. It was also very interesting hearing about the history.
This was very helpful information. Great reference tool too keep.
I thought that this course was a little long and redundant.
Nice job! Easy to Follow and really Learn!!
I enjoyed the section but wish i did'nt have to do this. I takes a lot of time which i don't have that's why i put this off for as long as possible.
I like the presentation of material and the ease of navigating through the training.
Excellent!!!!
I like webce very much...Thank you
The course was very long.
Excellent Couse Material
Very Helpful, especially the audio portion and the practice quiz.
I am a Property Adjuster for homes and this course had auto and life insurance in it which was useless to me.
The occasional funny line was excellent at breaking up the content. Could have even used more of them.
easy peasy
Everything was excellent and easy to use!!!
Third time using WebCe very happy with the courses, very good information and up to date.
Read-it-to-me audio is not good quality.
It was great!
You may want to proof some of the "written" materials. There was his vs her error when discussing a female name and then referring to "his"(or the reverse). There also was something else that is now eluding me. Overall, it was a good course.
The cost of the course package was fine, but he fees were almost as much as the cost of the course.
This cleared up a few fundamental questions I had about waivers of subrogation, especially in construction contracts. Very, very helpful, and high quality teaching.
The information provided is very engaging and humorous.
Thank you for an easy way to complete my CE!
Experience was great. My session unfortunately timed out after only a few hours and the materials were locked. I had to call help desk and the problem was fixed within minutes. Great resource for CE credits. Thank you!
I found the references in Section 2.5 - Good Corporate Citizenship to ESG and Black Lives Matter very inappropriate considering the questionable ethics involved in them.
I've taken many courses with you guys and this was by far the hardest to understand. It seems as though more examples could have been used to make clear the info that was being presented.
Very clear and precise information here.
Like the way they incorporate humer and the content! We adjusters need that! :)
This chapter would have benefitted immensely from additional examples. Perhaps an attorney who specializes in subrogation would be able to read the material efficiently and with minimal effort, but certainly not the case for layperson. This course's content was shortchanged.
Great source of information
it was kind of long is the only critical point i could make if pressed to make one
Any questions you can call and the customer service people are very helpful!
i love the audio functionality, it is very helpful to stay on track and focused.
Good Course. Thank you.
THat was hard material and I dont think it was well organized
In regards of the examples referring to dog attacks, don't use pit bulls as examples of vicious dogs as that furthers the negative image-just say a dog; I have never been bitten by a pit bull on the job but have been bitten by small dogs over 10 times in my career
Great Job!
The questions I find were too lengthy
There were a lot of huge paragraphs of information, which were rather challenging to focus on and absorb the information.
AUDIO SEEMS TO BE A BIT LOW....
It is interesting that this course is for Pubic Adjusters, and good. It really should be for insurance adjusters as they are not required nor do they get this type of training from the insurer. The insurers adjusters should also be required to take the same courses as obviously they are very lacks in their education for their adjuster. This should be mandated as insurer adjuster training.
the practice questions at the end of each chapter are very helpful!!!
Easy to use website.
sample quiz were not very related to final exams. Enjoyed the course
Always use you
very good
very clear and easy to follow
Course covered many different areas and aspects in sufficient detail
Informative and easy to follow.
It seems that I am bombarded with the Woke agenda being forced upon me. I understand how you may feel obligated to mention the BlacK Lives Matter organization. I want nothing more than to see every black American to be treated equally, respectfully & loved by all: including the BLM organization which unfortunatley is not loving, respected by the overall black community and certainly doesn't treat black communities equal. I'm certainly not racist . I have a special love for my black community and beyond. Just like all Americans there are some (including white communities and beyond) that aren't treating people equally, respectfully or with love. If WebCE is going Woke with learning material, they have an obligation to keep it updated which includes the Wiki page. Otherwise, it's pushing another false narrative which is not far to all races.
You all did great
Check your audio versus the text being read. "Lienholder" is pronounce "lean holder" not "Lie in holder". There are several instances of mispronounced words such as the one I mentioned.
At this time I can see no need for improvement.
All great
Great courses
I love the ease of using this site and all the information provided to keep you up to date with the current educational materials.
Very well presentetd
Well written coarse.
I like the short chapter breakdown with test following each chapter instead of a comprehensive final! I liked the use of multiple names with/separating similar terms, because in this industry, the use of confusing terms and multiple names for the same thing or outdated terms, and terminologies is so prevalent!
I appreciate that I can go at my own pace.
Questions are excessive
The course was very educational and well developed.
video for all courses not just audio
enjoyed learning how to resolve claims where legal implications can greatly impact claim
it was too long
I like the ability to print a pdf of the material; this helps to reduce the time I have to spend looking at a screen.
It was quick and easy
Took much longer than a 6 hour credit should. The last course was WAY to lengthy and complicated.
great material
This was a great and very informative course that helped me reach my career goals. I will definitly recommend WedCE to friends and family, Thank you.
The only draw back here is that there is a lot of information compiled in this module. It may be beneficial to break it up more.
What I like the most is that it was great that after each section there was a quiz.
I really like the search bar!
Love the questions, very engaging and fun.
The only thing I disliked about this course was the tone of the recorded voice. It was so dry with absolutely no inflection. I found this so ineffective that I chose to read the material without it. My suggestion for improvement is to use a more human sounding voice-less robotic. Thank you so much.
Course is too long! Please shorten it!
THANK YOU. KEEP ON BRINGING RELEVANT CURRENT EXAMPLES OF CLAIMS ISSUES.
I love this class much better than the one I have use the last 3 years , I will using the Ce from here out. Thank you for making understandable/
Wonderful course
Of all the courses I've taken, this is so far the hardest one. This was more like a subrogation course for lawyers instead of one an auto adjuster could follow. It might better be a course for someone getting certified in subrogation.
This course was very helpful
very informative .
I enjoyed the content and ease of signing up. I would have like a program with audio.
The read-it-to-me voice is too robotic. An actual human voice would be better.
Duration of the courses
This was a very long course
I like the ease of use of the course and the quality of the content. I also appreciate how each section is broken up into smaller learning segments - helps with retention. I especially like the tests only being 5 questions as opposed to some who may have 10-20 questions each segment
practice questions did not prepare for actual questions on the exam.
Provide and offer live webinar, no-exam courses.
On the practice questions, as far as who SIU should send in for the physician that treats people who work on garbage trucks, the entire premise is racist and stereotypical. Especially throwing in that Art Jones has a heavy accent. And you don't have to be burly to work on a garbage truck. You need to reformulate that question. It implies that someone with a thick accent can be associated with working on a garbage truck. I struggled with that question and may have picked Art since he was burly - but again - you don't have to be burly to work on a garbage truck. The accent part kept tripping me up and I thought it was a trick because that inserted racism into the question. Please consider what I am saying in the test for the criteria of who should be sent in. AND, the scenario where you sent Norma in as undercover, the test says the average employee is male, white, over 50. You sent in the exact opposite of that! A white 30 year old woman. So that misleads the person studying the test, to presume that you need to send in the exact opposite!
very hard to understand
no comment
Like the format.
Great job WebCE.
This course is too long.
This is one of the most difficult courses I've taken with WebCE. Subject matter was tough & I didn't pass chapter tests. I found out how necessary it was to read specific quiz language & passed. Thanks WebCE!!
This course is too long some of these chapters can be condensed.
The presenter sounds like it could be A/I reading the material. Lienholder pronounced as "Lie-en-holder" was pretty sad. Very monochromatic, robotic audio presentation.
I prefer to answer questions after each chapter not 30 questions at the end
good relevant examples in regards to the questions. today, i called one company and asked to speak to the store manager. my request for him to get outside and check the parking area for uneven and broken up concrete to avoid falls and lawsuits. i do this often if there is a probable reason for falls or mishaps to anyone. They are always very thankful for addressing the matter to them.
I found that after being a multiline adjuster for 34 years, I disagreed with about 5% of the answers and in fact got one right that was marked wrong........I have met my State's requirement for the 20 year cutoff and no longer need to renew every two years. Overall the courses over the years I have utilized your services with have been informative and insightful to fill some areas that I do not work in, primarily inhouse claims as my career has been as an independent adjuster.
I am newer to handling claims in litigation and I especially appreciated the clear description of the legal process and legal terms. Very helpful!
I liked the read-to-me audio.
practice and exam paragraph questions to long!
The interactives and course helper were very helpful
Informative and easy to understand
everything was great
In Chapter 20 Quiz one of the questions..on mine it was #9, the answer coded as correct and the question contradicted each other. I believe this to be an error.
6 hour course took eight hours and I was using the read to me feature.
creator of course seems out of touch with present day adjusting.
Maybe bolded words within paragraphs instead of italicized. So much content that it would make bullet points easier to identify when reviewing and taking notes.
I have always used Web CC for my license renewal courses.
This course was very confusing and had a lot of questions that were not on reading material.
Even when the audio was sped up it took multiple 8 hour days to get through this 6 hour course.
it was very challenging
I really appreciate the humor presented in the course and exams
GREAT for refresher
Very easy to do and finish on my own time.
I think a bit more video and or audio and a bit less reading. However, very good overall./
the test shoudl align exactly with the reading materail
Again....waaaaaaaaaaaaay too long!
The test was long
Informative & test spaced well
10 questions per section are too much in most cases. Often you have to restate the same question multiple times just to get to 10. I would prefer 5
Due consideration should be placed upon removing this portion of the training: "Virtually all religions teach codes of ethics that emphasize honesty, respect for others and their rights, and selflessness. Therefore, in both business and personal situations, people who are perceived as highly religious are likely regarded as ethical since their religion gives them guides to “good” personal conduct. These guidelines usually can be broadened to apply quite well to business activity." This statement is not only patently false, but offensive to those that don't practice organized religion.
easy and professionally enriching
Thank you - video might add to the interest and enjoyable experience - overall very good content.
I liked that in this particular course exams, you were able to retake the exam without having to go back through that specific course. I also liked that the exam was presented after each chapter instead of at the very end because I would definately have forgotten what happened in Chapter 1 had I had to wait until Chapter 24 to answer questions.
You folks need to redo this subrogation class. You have to be an attorney to understand what you are trying to get across. This is more like a contract law / business law class rather than a class that should be offered to an adjuster. Really a poor job on this class compared to others Ive taken here. Has anyone at WebCE actually sat down and taken this course? They should Big F- On This one.
Thank you for making a dreaded task easy and efficient.
Great job.
Very instructional and convenient
The information presented was clear and informative.
I like that you can review what questions that you get wrong. Not all tests show this and you can only wonder what was wrong and why.
The option for adjustable playback speed was helpful
enjoy the examples, and easy to understand
This course was way too lengthy and took up a lot of time to complete.
It was a user friendly experience.
I like the content and the easy to follow course intructions
Test questions were worded poorly and sometimes had to be re-read multiple times.
Content and testing was fine. Time involvement in reading all materials was very lengthy...
It was rather long in some areas
Excellent - thank you
excellent - thank you
No adverse comments. The quality of the audio presentation of the material was well planned, the breath of content was well laid out and easy to follow, and the audio presentation of the material made the course enjoyable to complete. Thank you.
Excellent Class
Some of the questions are poorly written and confusing.
This is no Worker's comp
Awesome course!
I like the read to me feature.
Very likely because I legally have to, but at least this made it very simple to do these courses that I don't actually want to do.
Content was dry, I recommend providing more examples to make the material easier to understand.
I would say only about 20% of the questions on the test had anything at all to do with ethics. The rest were all about the claims process, which again, has nothing to do with ethics.
I found this particular material tedious, and over-whelming.
Great program.
Good Course.
There is a question in chapter 3 which states company Z but none of the answers is for a company Z they are all for a company X. ???
well organized and presented.
none at this time
It was simple to complete.
no additional comments
I LEARNED A LOT. IT IS INFORMATIVE AND REFRESHING. I'M WELL EQUIPPED NOW. THANK YOU.
I liked the use of key words in the questions in the quiz that helped me remember what I read during the chapters.
very good thought provoking material
In my opinion, this course contained a significant number of similar details throughout several chapters that that made it difficult to differentiate where each applied.
I enjoyed the course and how it was broken down into manageable segments.
GRATEFUL
Very much too diffucult
Some questions with wording like 'what is "ARGUABLY" the "BEST" option here' are unnecessarily excessive in trying to trick the user. If it is arguable, there isn't a case for only one being right. It is literally arguable. That is all from me. Otherwise a fine course.
The audio was not good.
like audio
Some sentences were long and hard to follow; some sentences didn't make sense or had typos. Overall, a good course.
everything was clearly articulated.
thumbs up
Very thorough, easy to understand.
Very Helpful Study Materials helped me to get a near perfect score of 97! Thank you!!!
Thank you f0r Thanks
The example names of people involved in the scenarios made it a little comical and fun to read. Your examples and questions were relevant true-to-life.
It was difficult for me to concentrate.
Made my CE a breeze
Great course and very effective! My only suggestion would be a more enthusiastic voice for the Read It To Me Audio. The course would have been even more interesting and effective with a more characteristic voice. Or perhaps a variety of voices for different sections. I was close to falling asleep the deeper I got in the course.
The is nothing else to improve. The class was awesome.
GOOD COURSE
Great course..!
Found the course to be easy and very educational.
would use no other company but web ce
This course needed to be broken out better for understanding purposes to be more specific on some of the types of subrogation. Extremely wordy
There are a lot of auto questions
Easy to navigate
The robotic voice is annoying.
It was good
The "read to me" audio voice is extremely monotone which can make it difficult to keep listening.
i liked how i could go at my own pace and that we were able to go back to the text when doing the quiz
Perhaps more scenarios would be helpful to better understand the waivers.
some questions contained multiple answers and i had to guess which of the likely answers were more likely to be correct.
Good not bad straight clear
Knowledgeable Customer Service Staff provided clear direction and support.
very informative. enjoyed course
the ease of learning and being able to take the tests at the end of each chapter was very easy to work thru.
Academic. Informative, interactive. No improvements needed.
Great Format to follow step by step
ease of use and quality are top of the CE industry
It was a great CE class!
Too much information and laborious!
I liked that you could confirm answer choices by referring back to the text during the assessments.
Answered 1 and 2 in error
You are one of two approved vendors from our company.
love webce!
Don't change a thing!
Other dog breeds besides a pit bull can bit a human.
having the course tailored to the specific state. good overview, but focus on what state this supports. felt like a lot of material was not focused for me here in WI
These are great courses to take.
Not enough time
mind numbing format, it's a struggle to stay awake through
I have been using Web CE for years now and the only company I use for my continuing education. I like that I can easily take courses not yet taken before because I am able to view what I have already taken.
I've searched for extra classes on NY law requirements (outside of NY licensing) and haven't found anything relevant. Maybe a larger variety of content.
Need more classes geared strictly towards workers compensation, not all inclusive that covers property and auto. I am a WC adjuster only and do not care about the insurance for auto accidents or property losses or accidents to consumers on business property. I need to learn the rules that apply to workers comp claims.
effective
Good course. Lots of content on auto claims, which for us property adjusters is like a new language.
Good course. Very detailed.
The audio just stops on its own
NOT ENOUGH TIME
all is good, questions are bit tricky and too long to read
It would be nice to be able to listen to the course material on an iPhone while working out, walking, or other activities without having to constantly re-start the playback by clicking on Next. I'm sure there must be a reason this is not feasible or possible, but I just wanted to offer that feedback in case it is something that can be done.
This content does nothing to enhance my skills, knowledge, nor ability to do my job. Many are vague, obtuse, and have multiple possible correct answers. I am now worse at my job than before this course by virtue of wasting six hours of my life that I could have been helping customers and actually adjusting claims. This is a quintessential example of a bullshit job that requires box ticking that serves no valuable purpose and, in fact, detracts from the industry as a whole as well as the personal lives and wellbeing of the people working therein. This entire activity is a farce and exercise in intentionally squandering resources for the sake of bureaucratic bullshit.
1) Provide a little more spacing between sections and 2) Make the end of chapter practice questions more interactive with the chapter content - you answer the question and if you get it wrong you are automatically linked back to where the correct answer appears in the chapter.
fast effective and actually contains useful material, I did actually learn somethings and see that i already had quite a bit of the good claims handling practices already. very reassuring.
Some of the questions are worded very difficultly to understand.
The content was good and necessary, but the format was putting me to sleep.
Great Course!!
I am upset that your classes are taking longer to complete than is even practical. Why should we have to take classes that require us to put in more than 24 hours of effort for only 24 hours of credit !!!!! I am looking for another ce provider. I hope there are better ones than you. The person I spoke to on the phone recently was very unhelpful.....I she was very inconsiderate of my situation! I know I took Texas licensing classes previously and was not credited for them!!!!!!
Great!! Love how the examples and test questions used the same names and claim situation through the exam. Made learning much easier without trying understanding the scenario and named party role.
the percentage bar was a great add.
Test questions using funny names does not help with understanding the questions. It took my attention away from the import part of the question
this course was extremely dry and wordy. it was hard to absorb the material and stay focused.
Good course with a lot of good information.
good stuff
Subrogation course is way too deep for public adjuster's CE program.
I like that the sections are broken up and the exams allow you to re-review the section just read.
Good presentation.
I have used WebCE on a number of occasions and always been satisfied with the experience.
I really enjoy this learning format.
Easy to understand and flexibility to pause or stop and continue. I also found the contents helpful to refresh my knowledge.
I liked that you were able to go back and read the chapter during the test questions.
good context
Have used you for my last 2 CE requirements. Very easy to navigate.
very happy with the courses
some question were not in the reading content
Thank you for providing this course.
The materials said in spots to "return to the online version of the course to experience digital content." There was no on-line version or any digital content. I was expecting some video.
The process was easy, the material was relevant and concise, and the navigation of the test was uncomplicated.
Very helpful and easy to use
The course took far longer to complete than the hours awarded.
I was a WebCE customer prior to receiving the recommendation from my employer; but the majority of individuals I may know who would need this service are also under the same employer---meaning a referral would not be necessary.
This is the second time i have used your product and will be using it in another 2 years time.
The names seem to make things more confusing.
I do not have any additional feedback for this specific course. Thank you
The course was long. Need some visuals /interaction and less repetitiveness to help get through it
This course was very informative and provided valuable background information for working in an insurance agency.
These courses have always been easy to navigate through. The quiz at the end helps understand what has been read.
Shorten
Wording of questions/answers is confusing. Unclear.
the audio portion helped with following along.
Very helpful course. I will take another class soon for sure. thx
Course was straight foward and easy to understand
I enjoy the witty humor!
I have used WebCE previously and has never disappointed. Very good! Thank you.
It was easy to sign up for classes, Other places have too long of list of unrelated classes ( confusing) Mile high was nice and clear. I got my liscinse through, my first
One question was not covered clearly in the reading material.
Many of the questions on the exam were not clearly indicated on the learning material. Out of all the CE programs I have taken, I would say WebCe was the most challenging.
Very easy to use. Thanks!
Thanks !!
The speed controls on the read-aloud are WONDERFUL!
Visuals are very helpful. Many people learn quickly with visuals.
This was a difficult course for me.
All except you said I had no missed question
This was extremely long, very big and long questions during quizzes and some quizzes were just way too much.
accurate, timely, and extremely concise
I would like to see more courses added relating to workers compensation.
Names need to change bad for people trying to take a test.
I learned multiple things that I will apply to my new career path!
too many quizzes
easy and great as always, thanks,
The girl that sold me the product had all the answers I needed to get this package. I had bought a package from Kaplan and didn't use it due to they had email wrong and I couldnt get them to answer phone. Also doesnt report to the state when you complete CE for 3 days. I waited till last minute
To many questions
top notch folks
Informative topic
Informative and useful to my interactions with clients, carriers and consultants.
This course was excellent
Really liked the course
I learned some things I didn't know.
the course material is highly redundant. some redundancy is of value for reinforcement, but this course is a bit extreme
I the quiz questions were read-a-loud, that would be great. I am currently completing this course on a small laptop and the font is extremely small, so is the screen. Having the read-a-loud is a great feature; just wish it would also read-a-loud the quiz. Regardless, everything is great!
Good Course
Good price, good deal
some of the wording in the case study examples are hard to follow. name changes might make it easier to follow. the charts are good. thanks.
too many exams, tests
Some of the test questions were not clear and very confusing
Everything about the program was what was needed. Thank you!
I think the volume could be a little louder but over all I loved it reading to me while I followed along to help comprehending
I am a Marine Insurance adjustor and most of this program is irrelevant.
Written presentation very dull. Too much content/quiz questions for allocated CE. Took much longer than six hours to complete.
Course was extremely tough and I told others not to do it especially those who do not have a commercial insurance background. In addition, Web CE needs more available courses. To satisfy the L & H requirement, I have to repeat a course from 2 yrs ago due to the available credits.
Having to Log Back in every hour, let me keep going or is this back time. I learned a lot in the content, 120 is a lot for 6:75 hours, but I did it.
I learned a LOT from this course and recommended to my team. I will certainly refer some of my clients (Retail Agents) to this course. Like the examples.
I called in and the gentleman that helped me was very helpful and found what i needed.
Good course, thanks
I have used Web CE for all of CE credits & I will continue using this product in the future.
I personally find the courses/chapters offered by WebCE are very informative and up-to-date. Thank you. Best Regards,
I have had my license for 20 years and no longer required to take continuing education
course is to hard
Good product
All good, thx.
I really like this part of the course thanks
This was so, so helpful. Please make more material similar to this. So helpful!
Its just too long
I thoroughly enjoyed the testing references on all topics!
There is too much reading. Other than that it was good. It could be downsized some.
...leave it alone !
THE "INSTRUCTOR" WAS VERY MONOTONE- HARD TO PAY ATTENTION
This was a wonderful class! I learned some things.
No additional comments at this time. Thank you!
need dummies version of this made it seem really complex.
Awesome Course!!
This course was very good and very difficulty, due the questions. It appeared much more timely-as in taking far more time than should be necessary to take it. I recommend a revision to reduce the time spent on it...as this was a really big negative.
it was hard
Love the scenarios
Very good coarse
Very Clear
straight to the point and very easy to understand.
Excellent courese!
Very Information material. I learned a lot!
everything was great no changes needed
I would suggest shortening the test instead of asking questions that are silly or nonsensical.
I have used WebCE for years and recommend it to others.
I like the puns and humor.
I appreciated the mild humor in the names and such.
Continue to provide clear and concise instructions as you well done in the past.
6 hour course but took at least 12 hours to complete. Is there a way to provide time for assessments in the timing.
This specific course left a lot of open ended questions.
This course took longer than 4 hours to complete.
The "character" names in the scenarios were very clever and made it fun.
I learned more here than what I did getting my license.
Very impressed with the content and format.
Excellent system user friendly
information
Love, love that I can meet my licensing needs here and it gets reported directly to them. Keep up the great work!
It was excellent
Good examples!
Thank you for your services
Nothing comes to mind
Course material is very informative. The narration is TERRIBLE
Would be helpful to break this course up into different courses. I work in Auto. All of the construction terms and requirements for waivers, etc. were very confusing and hard to follow. The information about construction insurance is not something that I will be using going forward.
Very nice presentation of the learning materials and feedback on each quiz.
like that is was read and course material was relevant to my role
This course was, in my opinion far more wordier than it needed to be. Courses that can sum up the topic in fewer words make for an easier to follow lesson.
I am a licensed staff person who works for an agent. I take most of the customer service calls and took this class because I thought it would help me with clients who call with questions about their claim. There was some new info in the course for me about the process a claim goes through to get resolved, Otherwise, I thought the content was very basic. The content is aimed at claims people not sales producers at an agency who are helping irate customers with their claims.
What I liked most was the ability to refer back to the articles when taking the exam
Excellent course content
Need videos and more interactives to illustrate the concepts and break up the monotony. The preponderance of questions with long scenarios in the exam made my head spin! I scored a 93% the first time, though, so I survived!
I enjoyed studying for the exams and passing them. Thank you.
User Friendly
Very informative and educational course
the only thing that got me was those LONG scenarios when taking the text.
A good refresher course
Excellent course. Very comprehensive and practical for daily use.
tough subject, CEs should be higher
Lots of grammatical errors in this one.
It helped me recall what I already knew.
Enjoyed the test writers sense of humor.
This is awesome!
Awesome Experience
THE QUESTION WAS TOO WORDED/TOO LONG!
Numerous questions on the end of module practice tests had incorrect answers to the correct responses. Course was not proof read very well
The chapters are too long. It should not take 24 to complete this course.
Very comprehensive Thank you
I would have interactive videos or demonstrations.
in my opinion the course content is for a state exam , not ce.
SOME OF THE QUESTIONS WERE ABSOLUTELY REDICULOUS AND POORLY WRITTEN. YOUR QUESTION ON THE PARKING BRAKE SCENARIO WAS JUST TERRIBLE. THE ANSWER NOTED THE LOSS WAS A RESULT OF JACK'S BREACH OF DUTY. THE QUESTION CLEARLY REFERENCES JACK IS THE CLAIM REPRESENTATIVE. AND ON ONE QUESTION THE ANSWER IS: SHADES OF GREY. THIS IS REALLY IMPORTANT?
More pictures and/or videos would help make the trainings/material more interactive.
TYTYTYTY
I did experience a few questions where the answer options were unclear. IE: Claim 5 where Richie failed to set his parking break. The answer is Damaged sustained as a result of Jack's breach of duty. What duty did the Adjuster Jack, breach? Also, the Appraisal information is not correct. In some Homeowners Policies the Appraisers and umpire are required to be Disinterested and Competent.
Great Course 10/10
thanks for the great course
There was an overemphasis on Builders Risk policy interaction with Subrogation. It was obvious in the course this is mainly targeted at Risk Managers and Contractors but being from an Insurance Company, I have a new understanding of why there is so much confusion on in the industry related to contracts.
the wording in this course was confusing. Many times things were phrased in a way that it was hard to understand who's perspective we were considering. ie: are we talking about this info from the perspective of the insurer or the insured?
Any chance of a real voice instead of the AI? It's terrible.
Allow the questions during the exam to be read by the narrator.
Based on my practice, the test questions in many samples are ambiguous - sometimes grossly ambiguous - when compared to actual practice vs the academic presentation. (The academics of what "should be" is materially different than actual practice.
like it
Took a lot longer than time given to complete course
The computer generated voice was sometimes hard to listen to. I'd like more video and interactive content.
The questions could be misleading
Very dry and boring delivery of a lot of written material, some of which was overly detailed for a general course like this
This was a lot of detailed information that required focus and re-reading of information to understand the legality of the subject.
I thought the biggest issue wit this course is that is was boring. It was hard to stay focused and too wordy. Some of the material is quite good. Perhaps more video interaction to show concepts would make it more interesting.
None. Thank you.
Good content! Check the bullet points under Voicemail and Answering Machines - one was split up.
It was extremely long but it was required for my role
This course material was very complicated and difficult to understand. It would have been helpful to simplify the explanations and descriptions to make it more understandable.
The length of the could be shortened and still cover all the material
Very affordable
The Named businesses in the scenarios get too confusing because names are too long and obnoxious. keep it simple
Had issues with some questions ..for instance #28 Who was Max? what was his back ground? What kind of a judge was he...taste ect. a lot of left out information to sum as a partner
Good Lesson
Overall great! Retaining all the information in anticipation of the final exam was taxing for this individual, however it flowed nicely with the course. Thank you!
Some of the test questions and answers has missing words that changed the understanding of the sentence completely. Other questions were worded in unusual ways which made them confusing.
The questions are way to long!
The course was amazing and easy to do.
Course was so long and honestly boring.
Could be more engaging or interactive. The voice recording almost put me to sleep
The play on words/names on the exam questions broke up the boring content and was somewhat entertaining. I hope Jane has learned to never invite Dick to a party.
The READ TO ME feature was EXCELLENT and allowed me to really get a better understanding of the materials while following along.
Very Informative.
I found taking a quiz at each interval very beneficial. Thank you for the excellent format and presentation
The read-aloud voice would be more engaging if it were not monotone.
Great customer service ensuring that I enrolled in the correct ala-cart courses.
The course name under claims was not what I expected. I thought it would be focused on actual subrogation process in a claim, not waiver of subro or recovery. I would suggest a name change to Waiver of Subrogation (How it affects recovery efforts)
The course required more time than suggested. Good content, just more time required than I allowed.
I do not have any additional comments, but I have enjoyed taking this course as one of my Continue Education courses.
Make the link more clear and direct, instead of having to open different tabs to find CE tab
I enjoyed the course!
I really don't have any additional comments. This was a great course to take for me to complete my continue education courses to renew my license.
A lot of material to absorb in one sitting.
Overall I liked the course and content. A few errors were present in the materials and content of the course. A few of the questions were also in error or intentionally misleading but not excessive for the amount of material presented.
Way over 6 hours. This course was not written for comprehension but for the author to show how complex and their sentence stuctures could be.
I love the reading feature.
It seems this course is longer than 6 hours!
This was by far the most difficult to understand online CE course I have taken. Very confusing wording of questions. Some questions were extremely lengthy. Would be better off asking multiple questions within one scenario. I had to step away a few times to clear my head.
Very hard course! Wish I had chosen an easier one..
Excellent job
It took me a little while to figure out how to resume where I had previously left off. I would recommend a big red button that reads "resume course"
The time listed as having to complete seems longer than necessary. I understand the credit hours, however, some of the required time in the section was longer than necessary. On a case by case basis I can see where some many need more time and others less, however it feels wasteful to have to wait a clock out so you can proceed with the next section/tests. Just my thoughts. Thanks.
Poor questions. Too many errors.
I had an issue with the monitor log in that proved to be very frustrating.
The questions are difficult to follow in the way they are written and the use of some very unusual names distracts from the question being asked.
my spouse and i are both repeat customers. wouldn't use any other company for our CE hours.
I laughed at the question about claimant Elvis "when Elvis left the building". Many other questions were also funny when it came to choosing an answer. Thanx!
Awesome, soooooo much better than ExamFX.
The course could use a grammar and spelling check.
Course took longer than 6 hrs and I read faster than the audio and did not take long at all on the tests.
Read-it-to-me audio - could tell this was not an actual person reading the way it read - it would state things like 'slash' for a slash...etc. Interactives - unsure where the actual interactives were other than the exams, which was great and no need for final was fabulous. Videos - no videos Ease of use/Time to complete - definitely easy to use, however THE TIMING SEEMS WAY OFF. This 6 hr course took me 8 hrs and I went right through everything....needs decrease of course for better accuate timing.
Several questions were wrong.
Very easy!! Love this website
Some of the questions were vague and unclear as to the correct answer but overall good
It would be nice if there were some videos and interactive content. Listening to text being read can become monotonous
I'm presently deployed and could not have done a classroom or a ridged set time training. Being able to do this in my off time was the only way I could have gotten this done, Thank You very much!
I was a bit surprised with all the references to Christianity and God in the beginning of the course. Do those who do not believe in God (or at least the Christian God) not have ethics?
Doing great with content, thank you.
Unfortunately a large amount of the course was about decision making, reserves, and settling claims. As a field adjuster, we are not typically involved in that as independent IA's. I enjoyed the review of the details of all you included. A great refreshers to things so easy to overlook and forget! Thanks.
Very difficult reading. There were a lot of difficult concepts expressed in run-on sentences without sufficient examples.
Love this course
I would like to see incorrect answers marked with corrected answers once quizzes/test is completed.
The simplicity of the material
I love the help from WebCE, Thanks!
Overall course was great! The only concern I would improve upon is ensuring courses are easy to locate by way of license the individual holds.
this course is very hard to follow an is confusing
The exam had multiple grammatical errors. Periods were missing at the end of sentences. Also, please use commas separating identifiers. It makes the question easier to read.
It would be nice to know the correct answers in the check your knowledge section sin the middle of the course when 1 is answered incorrect
Great course. I liked the Read it to me feature
Course material seems too complex for someone whose objective is to learn the basics.
Way to many chapters and test. This is supposed to be a 6 hour course. IT IS MUCH LONGER
Great course as always.
I enjoyed the subtle sense of humor of the question writer.
Very user friendly!
Good course!
In chapter 10 you used the term translate/translator in reference to taking statements. Translators only work with writing. The appropriate term is interpreter because they work with spoken word.
WebCe is by far the best online CE course provider, I would not recommend any other provider.
I read pretty fast; the times alloted for the courses are shorter than the actual time needed to complete the courses, especially if you allow the course to read to you.
Good Knowledge Information for Insurance Agent point of view class on Adjusters and their Ethics
The content was relevant and the read-it-to-me audio really helped me - thanks!
Very easy to follow!
This course was terrible the questions were way to complicated and the course chapters were not clear. This was the worst course I took from your company. Highly recommend that it is redone
Grammar and punctuation at times needed fixing which made for learning certain portions of the lesson confusing.
The course is rather long for the amount of credit hours and takes longer than predicted. Much longer. Great content though.
This course was difficult for me just as to application as a personal lines agent
took longer than expected
Made me laugh!
Not very interactive. Just text and quiz over and over.
Thanks however this course was long. Fraud could be by itself.
this was way too hard
Very thorough and informative.
Video instruction would be helpful for people who better consume information visually oppose to reading or audio
I felt this course was very confusing and would benefit from additional specific examples. I was more comfortable on the material when it had specific examples to illustrate what was read. It is extremely dry material and I feel that may also make it more engaging.
It took much longer than 6 hours to complete this - with just skimming the text and taking tests. Some tests
The only thing I had a problem with is, in the read-it-to-me audio some heteronyms (words that are spelled the same but pronounced differently and mean different things) are pronounced incorrectly for context. (such as the word object, being pronounced OB-ject, instead of ob-JECT)
The timing needed to complete the course was extremely excessive. There was too material in this one course.
If I recall from my prior courses through webce, there was no audio translation, and a recommendation was made specifically for that feature. Bravo for implementing this feature. It allows for more liberty to move around and keeps the course from becoming dry with read-only content.
Loved the reference to some great books!
many shady side comments and comparisons throughout the course. created for a biased, confusing, and borderline unprofessional environment throughout the course. The knowledge however was good.
This was a six hour course and took much longer than six hours. I have 40+ years as an adjuster and knew this material and it still took about 10 hours to get through it.
trick questions
very gooc
There was one question, within the last 5 chapters, that the system graded wrong, but then stated exactly what was marked incorrect at the real answer.
Some of the right answers in the tests kind of threw me off as unnecessary information was present. I ended up choosing a wrong answer at one point because the correct answer included the phase "tell them to go fly a kite" which really shouldn't have been included in the answer as it wasn't relevant whatsoever.
Long but fun & interesting. This course allows you to test your knowledge of things that you should know
If I remember right, this course was categorized in Personal Lines group. However, it was mostly about commercial lines, builder's risk, workers compensation, etc. More so than personal lines.
Web CE is very easy to navigate and the courses provide a lot of knowledge. I highly recommend.
Some sections were to long. They need to be broken down a bit since this is a subject not many know much about.
Some questions were to long and not clear
This course was complicated and maybe could have been explained in simpler terms.
On your longer questions, you rely to much on pronouns. For clarity, you should refer to the person or company by its name.
Course takes much longer on line that if a person attended a classroom session.
The only reason I am not likely to recommend the course is because the topics covered are not generally handled by the same type of claim adjuster. For example, my position is handling auto claims, so the commercial subrogation information was difficult to understand and not applicable to my position.
I would like a little more interaction via video
Chapter 9 question 1 the answer is wrong. It was Richies duty, not Jack’s.
This course was billed as w/c subro but most of it was construction related - it would've been helpful to have known that going in so I could've chosen something else. Also, the test questions were very convoluted and difficult to understand - I ended up reading most of them several times before I could even guess at an answer. Having more simple "what is X" type questions would be helpful
Webce.com, Has the best continuing education courses for your field of work. That's why I have referred them to my colleagues and this is why I will continually use their service for my courses. I highly recommend them. They are the best hands down!
i just think the classes should be directed more to Work comp for work comp !
This was the one of worse worded course I have ever taken!!! It ranks right up with the GL course. Please try to put this in terms that are understandable.
Everyting is Very well put together. The agent I spoke to was very patient and helpful. Keep up with the good work.
I found everything to be very helpful in my learning
Can't think of anyone who loves continuing education, but this format provides a painless method to achieve the requirements.
This is a great product for insurance packages. Thank You
better examples, Better names, and change up claim examples for better overall understanding of material to help when practicing in the field.
overall well done and to the point
IVE BEEN USING WEB CE FOR ALL MY CERTIFICATIONS FOR YEARS- THIS COURSE WAS FRUSTRATING!! ALSO CONFUSING- HAD TO FINISH SINCE I HAD PAID FOR IT-
I'm always pleased with WebCE!
I would prefer changing the audio from a single monotone computer generated narration to actual human beings, male and female.
This is a great source for CE material.
Subrogation is a complex subject. That being said...WAY too much legal jargon in the course material. We're insurance agents not lawyers. Need to make the content easier to understand.
The instructor's voice was monotone.
This course was much more complicated than the normal courses.
Many of the questions had circumstantial scenarios requiring further information to answer appropriately. Three of the questions involving Total Loss vehicles were blatantly wrong. The use of "good, better, best" answer formats is archaic and unwarranted in a case-by-case claim scenario as each situation should be treated on merits. An argument could have been cast for many claims based questions. Overall a terrible representation when it came to any claim-based word problem.
I enjoyed the experience!
Make the material more about the subject required for the actual license.
I like the option to choose how many courses I wanted to take and within what time frame. I also appreciated the option to pause and come back to the material
Check the length as it seems more than 6 hours.
It helped having time to complete the course and opportunities to retake the exam.
The Auto play did not start upon refreshing the page or moving forward in the course, for some reason, although I selected "Yes".
Very informative and well-presented information. I learned a lot about liability.
The course material is to long. It should be shorter with less modules.
My initial fear about the course was greatly eased after engaging WebCE's agents. They were very professional.
Perfect.
Awesome Site
Liked the testing after each section rather than one final test
very likelly
Great class
I liked the scenarios utilized
Insanely difficult class. Seemed like I was in law school. By what miracle I passed, I have no clue.
some of the questions were vague and ambiguous. however, this is not truly an issue since the questions on the insurance exam are the same way.
This was great
Did not like the automated narrator who sounded un-natural. May be better received if narrated by a human.
Great course!!!
I like that the course presented the content in a clear and understandable way
Loved this training, will use every time I need it.
LOVED the little interactive video *check your understanding*
In section 5.5, the exhibit’s title "Providing" waiver of Subrogation was incorrectly labeled in the box categories of “Pro” and “Con”. The title indicated “Pros in requiring a waiver of subrogation” instead of "Pros in Providing a Waiver of Subrogation". Similarly, the subsequent box reads incorrectly noted, “Cons in Requiring a Waver of Subrogation” which should have been properly labeled as "Cons in Providing a Waiver of Subrogation". Both titles are used when the boxes of the exhibit list are discussed in more detail. Admittedly, this clerical error did not distract from understanding the pros and cons providing the waiver. The interactive visual box to ensure the understanding of providing the waiver subrogation enhanced the understanding of proper application. Nevertheless, I just thought you like to know about the clerical error.
A+ product
the representative Joaja was Great when I called in....she was very professional, personable, and knowledgeable. My experience was really amplified because of her customer service! Thank you Thank you Thank you JoJo! - Satisfied Customer EG
It was Great material to study from
There are a few typos and punctuation errors that are not major but in a few instances can throw off the intended meaning of the question and/or its answer.
Shorter time for individual subsections; i.e. 8+ minutes for one subsection is way too long to comprehend information contained therein.
Disliked the flow of the read to me option. It was too robotic and slow.
Need video & interactives
Material was very relevant regardless of line of insurance.
The test questions were ambiguous and some weren't covered in the text. Some were unclear, irrelevant, and off topic.
WEBCE is awesome and has always been my go to course for CE...... Thank you!
I like the ability to go at my on pase
Not have trick questions.
I really enjoyed the small bits of humor in the quiz questions...."Elvis has left the building"
Course material was a bit confusing and examples of real life situations were confusing because of names given to people and businesses
great refresher
Very informative. Ease of use
I was very pleased with the whole process.
The audio is hard to listen to.
I like everything about the course
Excellent course, payment was easy.
Very easy to understand. Prefer not to have the voice-activated, but other than that it was a good experience.
Chapter 9, question 4 first calls the insured James and later says the insured is Sherlock. This is a confusing error that needs to be corrected. Chapter 18.4 has a typo. It says: "West Virgin" when it means West Virginia. Chapter 21 question 1 has a typo. Answer option C mispells the adjuster's name as ick instead of Nick.
Seamless
keep up the good work!
I've been using your service for years
the course was very good
I liked that each section had testing and that it was not one big test at the end
Please review 18.4 which omits the letters "i and a" at the end of West Virgin"ia". Please review Ch. 21 1. C. which omitted the letter "N" from the name "N"ick.
ITS GREAT
no issues
The reader voice sounds computerized and I find it impossible to listen and learn with it. THe material is too dry. It could somehow be spiced up.
As a CE requirement thus a refresher, the content was too long.
I was hoping the auto play would actually auto play. Instead, I had to be sure to click next whenever a lesson finished.
Please add new content.
WebCE is a very good source to complete continuing ed credits.
The quiz questions for this course were horrible and often included more than one right answer. Really happy it's over!
Good job!
It would be beneficial if Read-it-to-me audio could also read the test questions and answers. Sometimes you're exhausted or your dyslexia kicks in and you misread the question.
Not that it mattered in the end for me, but several exam answers were incorrect.
I have an issue with the names in the scenarios. Cant we just use Bill or Joe instead of trying to be cuter and come up with "clever" names? They are a distraction.
I was grateful for the read-it-to-me audio. However, I felt it could have been a little more intuitive. for example, if the text showed "thirty (30) days" the audio would say thirty thirty days. Also, I'd like to hear a difference in the audio from the text of the course and the titles or headlines. It seems that might the audio a little more clear.
nothing further at this time
This course was way too long. Took too much time to complete
Love the reading!
This was a
You guys rock, keep it up!!!
Your courses are great. I believe some of your content about on-line applications is out of date. Almost half of our business is obtained on line. Another aspect is all the "in person" comments- like "The claim should be denied in person and in writing." Again, out of date.
The robot reading the script is not helpful. How about a HUMAN that is knowledgeable in the subject paraphrasing on the content and highlighting important parts, providing simple explanations here and there, etc
Some questions have more than one answer and should not be graded as wrong. Or some questions require you to think something the Claimant may or may not feel or know and the system thinks they have the correct answer buy in my opinion I'm correct.
NO COMMENT
Love the format.
Test questions are poorly written, often ambiguous and contain typos and other error. Proofread.
too long
The final exam was extremely difficult, too much so
Very easy
It was very simple for find or go back to check for answers.
Informative and easy to follow. Thank you
Some of the contents seemed either somewhat outdated, or the examples were very simplistic (too obvious, and not really educational).
Informative and content easy to follow. Thank you
I would like to have question read to me as well.
there were multiple vague questions and syntax errors throughout the course.
computer voice was distracting and not pleasurable so I read it
very easy to follow
the course easy yo read and understand
Some test questions are poorly written and have multiple correct answers. The Q&A are subjective and lack enough detail to make a confident selection. Tip- simplify to straight forward questions and answers. This isn't an aptitude exam to be an astronaut.
Everything was fine, I had no issues.
I love you WEB CE
This was easy . Thank you
The exam would be better if done after each chapter.
This course is too long for CE credit. I am not a new adjuster
easy to use and very informational
it is very long. but i understand why.
One of the main reasons I love this course is because I listen to the out loud course. It is very easy and convenient to follow along.
Everything was easy and simple
I enjoyed this course very much. It was very helpful.
Helpful and east to understand
Awesome!!!
Great course! Thank you!
Like: The "Pop Quizzes" between chapters; the ability to sign in/out; the ability to use the reference material during testing; some of the questions' humor is engaging. Dislike: Some double negative questions are confusing; the test. Understand the need of application of the study material but can we just have some straightforward questions thrown in (e.g., definitions). Thanks!
i like the tests after each section
User friendly. Love the Read-It-To-Me Audio.
This was a very interesting course. I did find several words that were incorrectly spelled on the test however and probably should be corrected.
Surprisingly informative
This course is long and it might be helpful if you added videos to illustrate concepts and situations a claims adjuster might find themselves in.
Great Class
I keep getting the "must confirm identity" nags right in the middle of a video I am listening to while reading the content. It does not pause my video and I lose my place. It then takes me much unnecessary time to figure out where I was in the audio and because the nag covers what I was reading, I cannot remember what part I was on. These nags, while perhaps required, ought to momentarily pause the audio ( it keeps speaking and I lose my place -- Please make it so that the nags pause the voice reading the content that I am reading along with it. That nag makes me lose my place and it is hard to get it synchronized again. ) at least make the nag pop-up non-modal so that I could manually pause the video, answer the nag, and then continue. If you take my suggestions seriously, it would benefit your clientele and I, for one, would definitely appreciate it and continue to use WebCE for my required continuing education.
Several questions and answers were not aligned with the radio buttons. For example, there were several correct answers that were marked as incorrect, even though the feedback was for the correct answer marked incorrect.
Although most of the info was general, the BI questions are not geared to Public Adjusters since we cannot handle Bodily Injury cases. Course was obviously written with Company or Independent adjusters in mind.
Great information and easy to go by
Great Course Learned a lot .
Very informative course
A couple times the answer that you stated was right was actually wrong.
some of the test questions are a bit to tricky on purpose. Too long, wordy etc. Just put the info you want the person to know in the studies, and make the test questions more straight forward. You either know them or you don't. I missed a few bc of bad questions, with double negatives etc. quit trying to be so slick. just make the questions clear
Some of the questions had ambiguous language that would change the context of the question presented thereby confusing me and causing me to choose the incorrect answer
There were several areas in the pdf download that said "refer to the online version of the course to experience digital content" but there were no instructions on how to do so.
Is it necessary to have a quiz after every chapter ?
Felt test questions are deceptive or has to many grey area answers which I know the answer but misinterpted the questions
Honestly i felt comfortable because its not a scam website. I was nervous about buying the classes at first. Thank you
I disliked the wording in the questions. They were meant to confuse or trick the student. One question I missed was because i stopped reading after the phrase..."Tell the insured to take a hike..". Seriously that is poor customer service and should not have been an option let alone the correct answer. I have 25 years of adjuster experience and had to take several test multiple times because of the poor wording or inaccurate content.
Another thorough course
Computerized voice is hard to take. Videos or pictures would break up the monotony.
SOME QUESTIONS ARE ASKED ON THE TEST BEFORE THEY ARE DISCUSSED IN THE COURSE
I do remember seeing a few misspelled words that need correcting.
Videos would be nice A slicker certificate as well
The read out loud option was neat. The examples were very easy to understand.
The funny names are cute and lighten up the exam but the sing-songy rhymes have to stop please. The most painful part of using you as our vendor are the riddles and tongue twisters you use when providing the claim scenarios. Please stop adding complexity by making the scenarios rhyme. It makes ii difficult to follow, stay focused and adds frustration. Thank you for otherwise making a great product.
As you are reading the chapters... i think that the chapter numbers should show how many units are left. Example... Chapter 24.1 24.2 24.3 etc... would like to see... 24.1 of 5 24.2 of 5 24.3 of 5... etc.
The website is great!
Great resource
To much about liability and third party liability along with Law cases that are pretty irrelevant for todays Insurance Adjuster. The part about "file" disbursement is way off target considering all carriers are doing that repeatedly regardless of what the licensed adjuster is expected to do. You should have a section on carrier "Auditors" and "Appraisers" which have replaced the adjusters anyway
Some typos.
The course was way too long.
Very good suggestions in dealing with clients in general as well as those filing claims.
WebCE offers all the services that an adjuster requires to satisfy the required Continuing Education credits for any state. A nice one-stop-shop.
easy but informative courses
questions for the most part are not relevant to auto insurance day to day - and would be too broad to be effective
keep up the good work
I preferred having videos, like in the Ethics course, more than the read-me-audio. That being said Read-me-audio is better than nothing for sure.
I enjoy the whole system -- keep up the great work!
Questions on the quizzes can be confusing with the wording and a bit tricky at times. Overall great course and good experience.
I enjoyed the whole process so keep up the good work!
I feel the time to review/read the material is excessive in comparison to the amount of time/credit we receive for the course.
good material for the cost
Would be nice to have subject definitions available at beginning of each presentation.
The questions are very lengthy and don't always seem to flow so makes it confusing.
The questions and scenarios were a bit too long and unnecessary.
Interactive learning componet
I would have preferred to choose a different voice to read the material to me.
The course was excellent and easy to navigate through.
I found several type-o's in the material or a few questions that the grammar wasn't clear in understanding what was being asked. For example question number 28 on this exam, who is Devon? The question starts of talking about a person's husband dying in an accident, then starts talking about Devon without identifying who Devon was. I think having someone else other than the creator of the questions, proof read these may uncover these nuances.
Courses indicated as "new" flagged upon purchase as "repeated" within the last 2 years (although they were new courses). Clarification surrounding available courses/applicable courses would be helpful.
I had a question in regards to what course to take and I called the help number- was very helpful and beneficial! Excellent website service.
Loved the course.
interesting
great course!
Very easy to navigate
In the section quizzes, please tell us what the right answer is if we get it wrong.
Great material, efficient and easy!
Very good and concise course!
Very simple to use.
keep up the good work .
Overall, a very good course of instruction. Thanks.
At least one of the scenario questions on the exam seemed a little confusing.
An option to increase speed of playback for audio is required.
None noted
I had to go into another area of adjusters to find a 1 hour course. Under adjuster there were zero 1 hour options.
very easy to use
Good structures and information, may include videos or images to keep the learner focus. Autoplay button is not working.
Good course material, though some examples were a little dated. Easy to navigate and use. Great service from the customer service team.
i dont know that chapter 23, question 1 was correct. Not that I am any expert, but is asks for the 'least likely', but the correct answer is the 'most likely' and the response says it is the 'most likely'. I chose least likely is the ocean dump, it corrected me with the most likely sell at auction. Not a huge deal. just saying
I liked the examples that were given in active listening and the quizzes that reinforced your comprehended.
Thank you for getting my certificate to the DOI on time!
I liked the content of the material and the self pace aspect of the course.
More visual aids
Ease of maneuverability between exam and course info
Great service. Keeps me employed.
wording in the questions could be a little clearer
The course was very easy to follow.
I was disappointed to see misspellings or letters missing from things. You should listen to your computer read the lessons to you. You can tell its a computer voice and its hard to hear for a long period of time. If a live person was reading it, it would be much better.
Contents are interesting and up to date, very educational. Navigation is easy to follow.
should not have to complete while accepting calls and claims
I have been using WebCE for 14 years and the quality remains excellent.
Questions are too long and wordy
I like the option to read it myself or choose to listen to the content. The course navigation is very easy and clear.
nothing
Excellent material and conveniently presented.
I was slow to realize the value of features within this course that helps you to review chapters. I loved the methods of reviewing and retakes, imbedding the acquired knowledge in my memory.
The digital reader's inflection was distracting. It would be much better if a recording of a person reading the material was used. I had to go back several times because I was confused by incorrectly (in general speech) placed pauses, etc. that distracted or confused me. It also made me struggle to pay attention, whereas the course I completed prior with human speech kept my attention easily.
Get reed of stupid questions
I like that I was able to test out and get 100%.
A lot of your questions weren't answered in the material!
Check answer of all questions
very user friendly
Excellent program, I wouldn't change it.
The course was great very helpful
I would love to see the ability to change the speed of the audio, just because some of us can't handle the slower audios. He has a good voice and the information is relevant. I feel that some of the test questions could have been answered differently. There was on test question, about "Gerald" that refers to him in third person but that does not line up with the way the question is posed, so it is confusing. More videos or interactives help with retaining interest during the course.
Some sections are too long. Need to break up more. Not interactive.
Shorter worded questions
I would have liked to use the read it to me audio feature, but the voice selected is so robotic and awkward sounding that it is hard to listen to. The voice is a bit disjointed and pauses too long between sentences or paragraphs. A more personable voice would greatly improve this feature.
User friendly; toggle between test and content very helpful.
The course was detailed and complete
It was interesting and gave me a better insight into the world of an adjuster and the examples were interesting
I liked being able to go back in and out of chapters.
great ease of use
No changes
The overview and summary are most helpful
A compliment to one of your telephone agents, Kenzie, who clearly answered my questions about my remaining course that is 12 hours long. Very helpful.
Good refresher and Love WebCE - recommend to my colleagues - especially when looking for classroom equivalent during COVID. Thanks!
No comments
The website was user friendly and easy to navigate. The material was knowledgeable and informative.
Very easy to navigate and complete this course.
of all the ce classes that I have done online it was most understandable
Good training.
I learned quite a bit and will be able to apply in my job.
Content is very dense
Ease of completion.
it was easy to do
Nice course
Nothing
Have used your services for many years and will continue to do so.
Found the course exactly what I needed.
Found it very informative and easy to follow
Good Corse
Thank you for making the information and test questions relevant to my job!
Everything was clear and informative.
Like the fact that you can work at your own pace and it gives you several attempts to pass the quizes.
Always enjoy Web CE courses
This course was a bit long, but overall good.
Very well done.
No comment.
Course seemed way too technical in areas, but that could be due to state requirements.
loved the course
Some of the questions were confusing.
I don't recall the # of the question I missed but it was an "empathy vs. sympathy" type question. I believe my answer was correct. By providing this information, I believe you are now ethically bound to review and verify your test answers are accurate. Enjoyed the course. Thank you.
I wish it was simply applied.
I appreciated the clear content and course price.
None - course will easy to complete and navigate
Liked the ease of use and the ability to easily pause and then re access
Some of the questions appeared to be mis-leading.
it was educational and user friendly
the course was easily found and useful
very good flow of topics
The course was helpful
Thumbs up
Simple questions and answers
Very easy to use
very straight forward class
I liked the length of time to learn significant amounts of knowledge and the content of the course.
That I had to fill in this box on a voluntary survey
This was an interesting topic. Thank you
Videos would really help to make it easier to get through this material.
nothing additional
The link to the relevant chapter to search was very helpful!
it was great
This course is very well done, ill will refer this site to someone else.
I like the class
There is a question where the N is left off of NICK's name near the middle somewhere
I appreciate that I could take this course to complete my required CE credits.
EASILY ACCESIBLE.
The courses can be done on your own time without being rushed. You can take the exam as often as needed to pass and this relieves stress of completing an exam.
Great experience.
good lesson
the experience was sufficient for my needs thank you
very detailed
It was long.
Quick and simple 1 credit course
I think some of the test questions are way too big
There was a quiz question where the answers
The course material was thorough and complete.
Easy to follow.
Great course, easy to sign up for and easy to complete the test.
Will use again.
It is too lengthy.