Workers compensation plays an important role for companies as it protects employees against medical expenses and lost wages should they become injured or sick on the job. Workers compensation is required by law in most states and it is necessary to understand the regulations, worker exemptions, and state law in order to properly protect your clients. Understanding the varying degrees of coverage and business types will allow you to develop your specialty and enhance your working knowledge of the insurance industry.
Courses included will meet all your CE requirements for your license renewal in Texas including your 50% classroom and ethics requirement.
Great job; there's a lot of information to cover. I have been doing this for a while, and I always learn something new.
I love assist search to go back and review chapters
CLEAR AND CONCISE
It is stated that good grammar, punctuation, etc are part of proper communication. I state this as the computer read-it-to-me audio continually made mistakes.
It helps to be able to review the chapter is not sure of an answer... Just dont know why we need have questions to confuse the answer?
Please have someone proofread the entirety of the course.
Easy to read, exam questions, great that it is graded immediately.
This curse provided a comprehensive overview of the WC system
I do this every 2 years and its always easy to use and understand
Great subject for 1-hour CE credit.
I only do BI claims, I would like to see licensing courses and tests for what I do for a living. Not all the other stuff that I never do like property, WC, homeowners, etc.
very good system
Great Material!
The practice questions are designed to fail. The multiple-choice options include more than one correct answer - thus making some of them incorrect, when in fact they are correct. I recommend making the questions clearer and not placing more than one correct answer in the options.
I didn't like the use of AI in the read-it-to-me audio. It sometime emphasized the wrong word in the sentence, which was distracting. It would be better to have a human being read the text.
After the initial registration and finding courses all test information was very easy to complete
Excellent course
I love the fact that the last time I did these classes that there was no option for someone to read the information to me. I don't read fast and I re-read paragraphs over and over sometimes. I love that you guys made that available for the public that might have the same issues as I due... 2 thumbs up.
Very educational.
This was my first time using WebCE and I was highly impressed with the ease-of-use and quality of the content.
Interesting course
love this platform for continuing education
Thank you.
Thank you. Very educational
The specific scenarios are in smaller font which made it a bit of a struggle to read, they were too wordy.
I ABSOLUTELY LOVE TESTING THIS WAY. I UNDERSTAND THINGS A LOT BETTER WITH THIS SYSTEM.
WebCE is the only website I use to order my courses. Thank you!
As a long time adjuster I take exception on a few questions asked in the preliminary chapter exams - I believe two answers I was marked incorrect on gave answers not fully accurate and/or my answer was just as reasonable as the answer the course gave
Course was interesting
All good.
great experience
grteat experience
Great experience
everything was satisfactory
Great Course
For now, everything is perfectly done.
love WEBCE
The best part was the Read to Me option. I learn much better that way.
Thank you!
Thank you
I did say it was very easy to find the information for the state I needed but that was because I called and it was sent to me. I did not search myself becauce of a home state license question.
This section had a lot of material to cover. It has quite a bit of detail and great examples
good test
Very user friendly to complete the exam and coursework.
ease of use
Listing to course helped
Each section had its own exam.
I notices at least two grammatical errors.
CPT code specific knowledge was not necessary.
Great CE training
requiring the time to just sit here after passing a test, showing that I know the content
Module exam questions often had a lot of "grey" areas in the answers. If the point is to test what one has learned, asking tricky or misleading question isn't always the best way to test.
Thank you for your availability during testing. It helped move efficiently.
I have used WebCE multiple times and I am always satisfied with the ease of use and the cost.
EVERYTHING IS PERFECT!
Too long
Thank you for providing easy and convenient access to this information
It would be nice if I can have the material read to me instead of having to read it.
8 years of licensing, and this was best testing module I've ever had to use. The access to the material for each question. The ease of the modules. We ALL know CE is a pain, but this is the least painful test I have had to do.
Typical Time: Face-to-Face listed in Exhibit 2.1 CPT Codes 992111 through 99215 did not appear to match current guidelines. For practice question: Reid was injured when his dump truck was involved in an accident. Reid's first office visit with his medical provider was billed under CPT code 99214. This office visit probably took about • a. 10–19 minutes. • b. 20–29 minutes. • c. 25 minutes. I answered C 25 minutes and system response was: • This answer is incorrect. Prior to 2021, 99214 was often described as ~25 minutes, but current CPT guidelines define it differently. • d. 30-39 minutes is the correct answer Correct answer for this practice question does not appear to be information provided in the question: Question: After Sadie's workers compensation claim raised the adjuster Dylan's suspicion, he took a closer look at the situation and realized that Sadie's physician, Dr. Hawkins, had also treated six of the organization's other employees during the previous year. Which of the following facts would make this seem less suspicious? • a. Twenty-four of the organization's employees were treated by other physicians that year is the correct answer • b. Only seven of the organization's employees filed workers compensation claims that year. • c. Most of Dr. Hawkins' bills use CPT code 99211. • This answer is incorrect. Dr. Hawkins is not running up the bill by providing long office visits or billing for additional services. • d. Dr. Hawkins is also Dylan's personal physician I answered C. No where in the question does it mention how many other employees in the organization were treated by Dr. Hawkins
Very informative course for continued education
great course
love the open book reference feature
more test
Too Many Text Quiz
these 25 question tests are terrible with misleading confusing questions - that are not clear and the answers are too close to each other on the EXCEPT questions
I liked the ability to save your spot and come back exactly where I left off.
Too may test
Material was easy to understand.
Love WebCe
efficient and informative
The questions were thought provoking
Great content and easy to use.
questions are too long.
Keep it playing on auto
It was very helpful and I have no complaints
Very thorough and logically presented. Much appreciated.
Excellent!
Do not change anything!
The course was good however it was a lot of info packed into the course that made it difficult to remember.
The time requirements
If I'm able to get through the material and pass all of the tests in less time than is allocated, I shouldn't have to go back and wait out the clock just to finish the modules.
The time allotted is not enough time.
Material was great, but the voice over was a bit dull, making it hard to maintain my attention.
Thank-you
Some exam questions - both chapter exams and final exams - are not clearly worded.
I appreciate your content.
excellent course
Awesome website!
It would be nice to be able to have a range of time to complete the exam and not the entire 5 hours-some of the questions are repetitive and answering the question the second time around took less time; so I finished earlier but could not receive credit.
Some of the wording on the questions are overly confusing. The intent seems to be to confuse rather than educate.
everything was great!
Thank you very much!
Great course content. Thank you.
Outstanding Courses!
I like the fact that I can go through the course when I am available, the flexibility of the course is wonderful.
I enjoy the save and continue later ability as well as the read aloud. I tend to retain more information hearing it outloud instead of reading it myself. I enjoy Webce
NOTHING -great learning classes
Always good product
Thank you for making CE classes convenient and affordable.
I disliked the description of insurance adjusters to start. It was slightly offensive to characterize my career in such a manner, or to insinuate that most people don't want to be insurance adjusters.
GOOD CLASS
I guess this is a DOI requirement. Having to take a scheduled time to complete is frustrating. Reading is a lot faster than listening to the narrative.
Great course although lengthy.
Some of the questions I felt could go either way but very fair
I liked the examples because help to understand the content, personally, helps a lot to me.
It was inconvenient when I returned to my course and my dashboard was missing my courses. It required me to complete 5 additional hours before it would give me credit after I had completed more than 50% of the course.
Appreciated the end of chapter quizzes versus the end of material long quizzes.
I wish it weren't so long and repetitive.
See ‘y’all in two years!
Great experience!
The 6 hours for the course were too long, it only took about 3 hours to get through the content.
Like the intermittent exams instead of one big exam at the end of the course.
Only issue I had is when I chose my courses it said I may have already taken them, however I called and verified that was not the case. The gentleman that answered was very helpful and knowledgeable
I want to personally thank the person who helped me enroll; sign up for these courses. Her name is Nae. I didn't get her last name, but please know that she was very helpful, kind, courteous, friendly and competent! She explained the process to me, and helped me enroll in the CE courses I need to maintain my State of Texas Adjuster's license. Again, her first name was Nae, I did not ask for her last name, but I'll never forget her name, because it is the same name my aunt calls me by. My middle name is Renae, but my aunt always calls me, "Nae." Please know how very much I appreciated the service she provided.
Loved what I was able to brush up on, this course while lengthy was very straight forward
The new courses are much easier to comprehend and are related to the adjusters daily claims
great chat customer service also provided today 11/20/25
Able to do at your own time and pace
It is very satisfying and very helpful
Great Program
it takes much longer than the hours of credits to complete this.
Thank You Web CE!
Obtained my adjuster's license from WebCE, and now I am completing my CE credits. WebCE is amazing, they changed my life!
Not your average easy CE course this was hard but good :)
The questions and answers are the weakest link in your program: when more than one answer is acceptable, it reduces the quality of the question.
easy to understand
Web CE is the best way to go!!
Love the coarse
Read it to me audio was often difficult to understand because of mispronunciations or a lack of emphasis or inflection on certain words or phrases.
it seemed to take longer than 6 hours to complete this course
An excellent easy way to learn and obtain CE credit at the same time.
so far I am very impressed.
Great content
Veterinary Pet Insurance industry is growing RAPIDLY. We would love some relatable CE more specific to our field.
Content very informative
I love you
These coures are very profesional and easy to work with.
Great course - good experience
more videos
Please exclude religion from your "ethics" comparison - it was spoken not once but four times in this learning lesson.
Some of the course had incorrect spelling or grammar which made some of the questions difficult to determine the correct answer
Very clear to understand and interactive course- Thank you,
nothing at this time
Some of the quiz answers or questions I felt like were wrong. I put in the correct answer and it registered wrong on some I believe.
Love it and after so many years of adjusting still learning.
Very easy to navigate through.
This content was very engaging and the little bits of humor added to exam questions made it even better. Please give a raise to the person or persons who writes them!
practice exams are helpful.
Test and quiz questions were thought/knowledge/expertise provoking.
Too much time reading and answer questions.
Thank you for the opportunity.
well written. wordy questions
Great course!
Good material and easy to follow
Self passed works well.
This was a very nice course which met all objectives.
World class customer service
very nice course
I like that I can study and test at my convenience
Hard tests got use your brain
It's boring and the same stuff each year but I get it. Easy way to get the credits we need.
Good interactive format
great class and learned a lot
There are a few questions worded awkwardly, the ones that try to trick you, or the options were too similar. Only 1-3 of those.
Did not need the full 5 hrs to complete the questions
This was a great course, thank you!!
Did not like to have to watch for 5 hours, I have done this for years I did not need 5 hours to answer questions
In 5.4 there appears to be a typo or missing information regarding the CPCU.
My experience was great.
Awesome !
Great course
Good course. Love the ability to change the playback speed.
the required time to take the exam
the section prior to the last section was too long, it will be better if it is divided into sections.
This course has nothing to do with my automotive appraiser License
Very enjoyable course. Learned a lot.
The autoplay could not be made to work in any browser I tried. I was forced to confirm my identity on every page, every few seconds - not every 60 minutes as stated in the dialogue box. I was unable to adjust the audio speed despite being able to do *sometimes* in the first course I completed.
I felt the material was well-presented and the 'Read to Me Audio' added an extra layer of assistance in retaining the information. I appreciated that I was able to stop and start the instruction as needed.
Keep doing what works
Great Course, but too much information in each chapter to try to take in
This was really boring. Having 30 years in the business, this is really basic.
Web CE has been the best of all the other companies.
TAKES TOO LONG
I really like the open book policy when taking the tests
This course was very thorough, and the "read it to me audio" feature was great. I was able to read, go back and listen to ensure I fully understood the information. Everything was well-presented, which made the exam a breeze.
Very informative and interesting information
i dislike the course doesn't automatically continue after each page
Great information!
Great Course! Thank you very much.
Good job
Thaanks
loved it!
Thanks as always!
none needed
Good content
This was a good course with relevant material. It definitely took longer than 1 hour to absorb the content and complete the course and I feel like it should have been at least 2-3 hours credit in lieu of 1 hour.
The course was very effective and easy to navigate.
Course was well developed and helpful.
I understood the information and content. I will recommend Web CE to anyone looking for courses.
Very easy to navigate and learn
This course was part of CE for Public Adjusters. More specific mention of PA duties and responsibilities would be helpful.
Some wording suggests/implies bias, in favor of insurance companies. If I were an insured or an auditor, I may think that some of the course material is designed to align with carrier's needs instead of handling claims fairly.
No additional comment
Way too long of questions. Shorten your questions instead of them being paragraphs.
Course would benefit from sharing more examples and scenarios illustrating the WC attorney fraud and role of Administrative Law Judges in rubber stamping fraudulent claims. Also talk about State DOI lack of urgency combatting fraud. Also should illustrate examples of the RICO suits against atty and docs in NY arising from NY Labor Law.
very informative
Make it where the exam questions can be read aloud also.
great job
Some of the test questions were worded poorly, could be other answers at times.
having to remember & be tested on cpt codes does not seem to be necessary in the line of work I do. the questions are tricky, it seems at least 2 answers could apply which does not help me to learn more.
i like how it clarify the terms and teaching
It is great and thank you!
Thank you for providing all material to help aide in my professional career.
Computer voice is a bit monotone.
It was clearly an AI voice doing the audio with the amount of mispronounced words.
Awesome
I love that you have 6 hour ethics options, it allows me to always make sure I have enough ethics hours. I also love that the material is clear and easy to comprehend.
The content included in this course appears to be skewed by the authors lack of experience. The question are "carrier specific". All carriers do not operate the same way. The quoting of authors (i.e. Plato etc.) and references to multiple works (books), regarding ethics is irelevant. The course is based on the opinions and bias of the the author. This is everything an ethics course should not be.
Exam questions were sometimes funny which helped with the long process.
Great course. Nice summaries
GREAT FRIENDLY PROGRAM THANKS!
Were some editorial mistakes in one of the questions. The text alternatively referred to one of the characters as Mr. Green and Ms. Green. Minor error, but it made the question confusing.
The inability to complete the course after passing all of the exams until a time limit passes is ridiculous.
I liked the format of the course - questions followed short sections of the material, and I appreciated the humor incorporated into the questions as well. As a lifelong Lutheran, I found the "Reformation" question and answer very clever!
The course was very informative and educational.
There are several references to woke material or ideas that should be purged to provide an unbiased course.
I would have liked the read-it-to-me audio if the computer narrator had a more natural ability to utilize inflection and punctuation. In several areas it was too confusing to listen rather than read the material myself.
Good stuff. Thank you.
Great content and examples!
Quality material in an easy to follow format.
The required material doesn't really take the full 5 hours to complete. I understand the 5 hours is required, so maybe there should be additional examples, videos, etc. to help take up the time?
The only flaw I found was the estimated timeframe for completion. If you review every slide, the time was almost doubled.
A+++++++
A++++++++
Excellent A+++++
Too much about exact cpt codes
Great stuff
MMM good new info
Ansewring code questions with out having reference to charts does not make sense. Do you expect students to memorize the charts for the exam?
Used WebCE many times and will continue to use it. Very Satisfied
I really liked the course, it was easy to follow and understand.
easy to use
Prefect Thanks
Very informational to my job.
Liked everything about the training
I liked that thecontent was concise
precisely what I expe
I liked the course it was seemless
third time using this service in 6 years
More course variety is needed because we cannot retake the same courses again.
Good helpful stuff.
Everything was great, thank you!
Grammatical and punctuation errors did cause me to slow down due to a learning disability; however, overall, the information presented was good
The course material is thorough and relatively easy to follow.
Excellent course.
Excellent training, fun and easy to follow, I am very pleased. Thank you!
thank you
Exceptional course, love the read it to me option, potential improvement could be offering different voice options for read it to me option.
Thank you for having this material available
good course
It is fine how it is.
Some of the wording was off, and I had to decipher what was trying to be said on my own.
Too slow, too many quizzes, narrator is extremely robotic and monotone and it becomes hard to pay attention to that AI voice after several hours.
Some of the test questions were very tricky
Read it to me audio was terrible.
The course material was great, and I enjoyed it.
Material was good; lots of reading. Maybe short quizzes @ the end of each chapter would have helped prepare for the final exam. But, it was a good test your knowledge review. Thank you!
I was more impressed with WEBCE a few years ago.
I FOUND THIS TEST SO MUCH MORE DIFFICULT THAN ONES IN THE PAST.
I was a bit frustrated that I couldn't manually select to RE-PLAY the audio. It appeared as either, "choose auto-play," or, if you said, "no," to that, you still had no ability to select it be replayed each time you were in that section. Would have been a little extra help to get the info retained to memory! Thanks, though. It's a great course!
The wording in your text is too lengthy and confusing in most cases
The sporadic verification during training was difficult considering the lack of answers I had for multiple verifying questions
My only "complaint" is these courses use obscure names of people and companies and they are a distraction for someone who has Dyslexia like me. If I could make one change, it would be to use common names across the board. It is a lot less confusing.
Very well structured material.
The thing I disliked the most is that for the option to play the audios for each lesson, even though I selected "Yes", I still had to click on play for each one and it should have auto-played each one as I progressed through the course. Thank you.
Great material
Very helpfull with chapter flow, tables, and audio
The course was easy to understand and navigate.
Love WebCE! Thank you for this offering this service.
The course was very detailed and easy to follow.
KEEP IT UP!!!!!!!!!
User friendly
i've been using webce for about 17 years and i always recommend it to my peers and new hires.
learned alot.
I like that there is repetition and synchronicity between the related claims courses. This allows the student to learn the principles more easily by having them reinforced.
Great course and would use it again for CE purposes.
I use WebCE every time!!
It was a good class
Having to remain in a course for a designated time versus how long it actually takes someone to complete the course is unclear.
The automated voice reading the text was frequently incorrect in pronunciation and made sentences hard to follow by the fact the pronunciation of many words was so obviously wrong. A human being reading the text would have been better.
Some of your questions listed answer choices that could possibly be the correct answers. ,, Trick questions/answers are sneaky and causes time issues.
I also love the fact that you can go back and review chapters. Very helpful when you are retaining a good amount of information.
My go-to for my CE credits..I love the bundles that are ready made.
Superior to your competitors.
Excellent presentation
Been using
Might make the tests longer. Since you can only miss one.. puts you taking them over quite a bit since it is so easy to get one wrong mistakenly.
I have been using Web CE for over 20 years, I believe. I will always use this company. It is convenient, pricing is fair, and they offer a wonderful selection of courses.
It was perfect. User friendly, and respectful of my time.
Great CE course.
I am a repeat customer. This is the best (uncomplicated and efficient) way to assure you earn the required CEU's for renewing a license.
The clear and direct content and ease of use of this service is greatly appreciated. I liked that you have unlimited chances to retake the exams but scored 97% on the first try because the lessons were comprehensive and effective.
Thank you for making it easy to complete my required CE's.
I ALWAYS recommend WebCE to everyone. Great contents at a great price. Thank you for making education affordable.
Easy to use
Excellent course thank you.
Thank you!!
The exam writer has exceptional humor. Thank you, it was needed.
interesting section
The read-to-me feature is great. It would be nice if that was an option for the exams too.
You have a question wrong in one of the last three segment. I looked it up and it stated the answer I gave in the course work however it marked me wrong.
Ethics course was very good. I am recommending to my employer for everyone working in the Claims area to be required to take the course.
Very quick and efficient and I am happy that Liberty Mutual utilizes this platform for the continuing education requirements.
When highlighting red flags, one of the red flags listed was "extensive chiropractic treatment" due to soft-tissue injuries. However, in my experience working in Florida PIP, most auto injuries do end up being mainly soft-tissue and/or with chiropractic treatment being the most likely treatment. I understand this is likely a reference to the fact that chiropractic and soft-tissue injuries are the easiest to misrepresent, however it is not specifically because it is extensive or that it is soft-tissue, but rather that there seems to be no improvement in condition with treatment over time. This line could be reworded to explain better why this could be a red flag, since the wording as it is now comes across as out of touch for how auto injury claims actually present.
I appreciate the courses and customer service provided by Web CE and will continue to use them throughout my years required for CE needs.
This was a good comprehensive course.
Some videos would help with engagement, especially during the longer sections of the course.
Very helpful and clear to understand.
I have used WebCE for years and will continue to do so.
Webce is the best by far.
Very Informative Information.
Questions in exam too ambiguous, need to be less conjecture and more fact based.
Good stuff
mobile app with full Bluetooth options / course content & questions long and ambiguous
Thank you for posting hyperlinks and clear instructions it really helped.
Only suggestion is to get a real person to do a voice over instead of using a robot. Other than that, great courses!
Educational & Informative
It always takes longer to complete these modules than you guys post, so realistically maybe add 2hrs or more to finish time or give a ball-park frame ie, 2hr 05min to 5hrs. Otherwise, I'm completely satisfied, and I will only take classes from you guys. Thank you for everything
My only complaint is the wording on the questions.
Very pleased with the course material and ease of following along
Live you guys
This was a great teach on Ethics. It was just what is needed to help us Adjuster's make sure we do right by the Policyholder, Claimants, and Insurer!
The cutesy names throw me off the main topic I should be focusing on.
My only critique is that I often am on the road for long periods of time and this is an excellent time to listen to the audio content. Problematically, and indeed dangerously, I have to use my phone to switch to the next chapter. This creates a distracted environment. I know that you also occasionally have content quizes, which stall my advancement in reviewing the content. Is there a not safe way around this? Maybe you could provide an app that recognizes that the user is in a car and waive these requirements? I really would love to be able to do this while I drive, but the danger due to distraction gives me pause.
great course and easy to follow
great course!
Many of the questions were too wordy.
User Friendly platform
the course is very easy to navigate.
If invited to a party at Jane’s house, decline. You will thank me later.
WebCE is my "Go to" for CEU's!
Videos/animations would help the learning experience
the earliest parts of the course make repeated, unnecessary references to Christianity, in such a way that makes it seem like the course writer feels Christianity is inherently an ethical religion and all Christians are therefore ethical people. It is inappropriate for a course like this.
I enjoyed the information
I have reccommeded WebCe to my associates!
would of liked the read to me option.
good course. thank you
The way the chapters are spaced out and filled with information makes it comfortable to read. It seems like there is a pause in the right place to take a quick break. ??
PERFECT
I have none.
very wordy
i've been using you since i was 18. i'm 31 now. thanks, webce!
I don't think I read slowly but these courses have taken longer than expected on every one.
For the practice exam questions: some of them are phrased in run on sentences or in a manner that makes them difficult to understand in relation to the course material that you just completed. The final course exam is more matter of fact and straight to the point. I appreciate the questions that have examples, or even questions that are difficult to test your knowledge, but I think they can be formed better so they are easier to understand.
Great product
Content was current and easy to navigate through.
The time quoted to complete the course is not realistic
Lots of reading and was sometimes hard to remain focused
excellent
The Exam Questions can be reworded and less tricky.
Great refresher
I found the lesson clear and concise; however, some questions seemed a bit tricky while trying to retain all of the information provided throughout the sections.
Usefull, well presented information
Too long. Can be broken up.
I feel like we could try to use less trickery and just get to the point
Easy process - thanks for reporting results to sircon
nice course -- very comprehensive questions but not ridiculously difficult
Super easy to use, thank you!
Excellent customer service. User friendly platform.
THANK YOU SO MUCH FOR ALL OF THE MATERIAL!! MAKES ME UNDERSTAND ADJUSTERS PROCESS WITH A CLEARER MIND.
everything was awesome.
Liked the format - Thank you
More interaction for all of the reading required
The content was easy to review and the examples were very practical situations
You are finding more and more ways to take money from us, and it is just deplorable.
I utilize WebCE for my CEs every two years. It is an excellent website and the products are very informative.
the way you word some of the questions is very confusing and doesnt flow easily. The point of trying to test knowledge is lost trying to figure out the grammar and wording. At least 3 questions the corresponding answer choices did not match at all and should be fixed.
I appreciated the terminology
I enjoyed this course because it was very easy to follow
Some of the grammar could be better.
Well done Web CE!
This course has bridged that gap for me on a lot of missing information great job
way to many quizzes.
There were parts like the one about Ms. Mclure & the Stylish lady where people's pronouns did not correlate with the name. I don't know, maybe Melvin Green was her boss? But it referred to the boss as if she was someone else I think. So maybe that was a typo. There was also a part where it called Ms. McClure a he. There's a few in there like that. Where a word or two is off, but overall I enjoyed.
Some of the questions have options that are not clearly the correct answers. They should be more factual.
Questions are too tricky.
I use your course the last couple of years and recommend your website to my co-workers
Context within several quiz/test questions were superfluous, but overall cogent and succinct.
Examples of red flag are lengthy. I think some are redundant.
i think the course was was very detailed and very clear to understand
The course was easy to follow.
This format is easy to use and you can quickly identify areas where you may need more study.
I like how you package the 24 hours of credit I need into one easy to order group. The content was well written and the exams were challenging enough to provoke thought and consideration, without being too burdensome to complete.
The course took me nearly 5 hours to complete when it says it is only 3 hours.. i did the read it to me audio
Excellent material. Thank you.
The Read-it-to-me audio was difficult to follow at times, especially when it would reiterate numbers that were spelled as well as enumerated.
Would like the videos to keep going without having to click continue so it would be like an audio book.
The names and repetitiveness in questions using same names is confusing.
Some questions were confusing
thank you!
This particular course had no videos, but videos and role playing would have helped for engagement. Navigating the website was easy. But when using the search function it highlighted but did not jump to the highlighted words.
Fulfilled its purpose
A little lengthy but great material
There were a couple of Q&A's that you had to assume additional information in order to get the correct answer.
Why would we use anyone else when WEB CE offers us everything we need.
I have told a few of my colleagues about your program.
The retake on exams was valuable
I appreciated that some of the material from the ethics course was reiterated. This helped me retain the info better
This IS the go to site for completing online/classroom courses! Will definitely recommend!
Takes too long and the questions seem to have multiple answers
DIRECT & EASY.
Really enjoying the Web CE trainings I have done. Great format and clear navigations are really refreshing in online learning. A few photos, even stock ones or illustrations might break up all the long passages of reading. Helps bring some "life" to the case studies for example
I am satisfied with the course provided, and would recommend it to my friends, only thing that is a little overwhelming is that 24 hours of C E is really too much, but it's not on Web CE, they're just doing what they're supposed to do. Thanks for your professional work, guys.
I'd like to see more videos or interactive opportunities in the coursework. The information is quite dry without them.
Very herlpful
Another course done, thank! Sincerely Rudy Grado
Navigating the online study guide is very easy. Always bringing the user back to where they left off.
There were 2 questions where they said I made the incorrect answer. If you are denying a claim we are taught to use specific policy language. I am unable to paste the question into the additional comments
I've used WebCE every renewal
The exam questions were often using clever or "funny" names which are more distracting than entertaining.
Course is extremely long. Good information but had to dig for some answers.
Proof read and specific word usage.
May want to update some questions from "paper claims files" as all insurance companies have converted to computer automated claims adjusting
Once again, thank you for this wonderful course. Rudy Grado
Nothing to change
I wish that on the exams it had the option to have it read to you as well. Great product. Thank you
course was excellent would not change anything
i had the search/find function not work on a few occasions, if that could be more reliable
Great Course!
Great course, thank you!! Rudy Grado (586) 519-9928
dislike: how some questions were worded.
The learning materials were very helpful and infomative.
I've used WebCE for years and I am very satisfied with it's products
EXCELLENT
As a 35 year claims veteran, I wish I had more options.
Some of the answer choices are just hilarious to read. Thank you for the laugh.
please add video scene examples using real people as examples.
The content in this course was a good reminder of how to do what we do well.
thank you for time allowed.
this course was extremely long
Excellent.
Excellent course material, but the test verbiage is conflicting times.
this class was easier to understand than others I have taken.
I thought that the material in WebCE was very pertinent to my job and provided a lot of information and answers to questions that I may not have thought of in advance.
Course was easy to navigate through.
complicated names of individuals are distracting and unnecessary unless goal is to confuse
the voice is just boring
well done but will say most the questions at the section quizzes seemed set up to trick you. Versus knowing the main points of the material
Some answers to questions were too similar.
I find the Web very easy to use. The instructor spoke very clearly and was easy to follow.
Thank You.
Questions were ambiguous and did not provide a lot of information that was needed to analyze the questions appropriately. Information missing in the auto section was deductibles /Anne not provided with limits on what she could negotiate for. If you would like assistance with revamping the questions I would gladly assist in this manner.
Very well presented.
Great educational tool.
The practice questions were not related to the test questions. If the concepts covered on the test are different than the practice questions, why have the practice at all?
It was great
The quizzes were helpful. Mispronounced words were distracting at times.
Have used WebCE for years. Always good information and easy to navigate. Thanks
Like - ease of use Dislike - Audio (I turned it off every time)
I feel questions should not be tricky. Intentionally trying to trip up a student by adding phrases, "which is least likely" is requiring the student to have test taking skills and detracts from what the course is teaching. Stick to the curriculum and do not try to see if the student knows how to take a test. Disappointing......
AWESOME! Thank you~
Great Job
The course is well designed and easy to follow and educational.
Enjoyed the course. Thanks for your help.
You chose to put woke BS in this course. The ESG crap and your love of the UN - a terrorist organization that espouses Marxist principles in everthing it does. You need to remove it. I won't be taking anymore WebCE courses after these 24 hrs. I've already paid for.
build your ow course was a main reason for choosing WebCE
It has gotten so much better and I will use you all again!
I love that these exams are open book
Being able to stop and restart the course was great!
The terms "hours" and "credits" should be distinguished.
To read the questions as well
There were a couple of questions where I answered correctly but it showed I was wrong. Please review the information to make sure everything matches up.
I see what you're doing with pop culture references and I'm for it. Keep it up.
very informative and easy to understand
I was glad that the program remembered where I stopped and took me back to that when I started back. That is very important.
I will purchase again next year. My employer uses another company and it is free to us but this is so much better. I am going to recommend they start offering the money to use you all too.
I love the read audio
Some Example test questions in the modules are worded in such way as they can be taken in different ways, resulting on wrong "answers" - Ex. Question about First Notice of Loss vs. Documentation: the background info in the question leads one to believe the First Notice had already been reported.
The audio could use some improvement to be more easily understood. For example, the written text frequently contains a number of days in the following format "thirty (30) days" and the audio reads this every time as "thirty thirty days". As a side note, there are also a few typos within the text.
Some sentences were incomplete and gtrammar was incorrect at times.
The Course Material was helpful and insightful.
Kudos to the team!!!
Audio for the entire course
The test questions are very wordy and difficult to read. They come off as confusing and I had to read them several times!
Great content. Even better customer service
good job
Thank you just a little long
As I have used WEB CE for the past 8 years and like the easy-to-use format I hope to use it in the future.
Wording on reserves being conservative, but made for the "Worst case scenario" and "Maximum amount" is not conservative. It would be the minimum amount and the best case scenario. The wording is confusing.
Best course, very educational and easy to use!
I LOVE the fact that these classes are not a final exam at the end and they are broken down to sections testing after each one. This is SO MUCH easier remembering the material of what we just learned!
questions were confusing to answer
The voice for read it to me is very mundane and could use a better tone :)
Well written and easy to understand.
I liked the opportunity to review incorrect answers.
Please use spell check and read your questions to ensure easy comprehension from the reader. The question: "Fantasy Ins Co wants its personal lines customers to believe in its different that is, better-than other ins co that also sell personal lines ins. One effective way to do this is..." Makes no sense. A better alternative: "Fantasy Ins Co wants its personal line customers to see it as distinct-specifically, better than other companies offering similar ins. One effective way to achieve this is to..."
I wish they explained which courses apply to different CE positions more clearly.
the presentation of material could only be worse if narrated by David Attenborough.
Listening to audio is a great way to take in information.
Ease of use
maybe some video would also be good to add on the course
I was not sure if couse would satisfy all CE requirements.
Thumb nail slides do not work.
the course was good I learned more in this course this year.
Thank you! Great examples. Clever!
I enjoyed the examples used because they were practical, easy to read, and humorous, at times. Thank you -
The chapters are too long to recall correct answers!
Clear and easy to understand and complete. Thanks.
When I set the read it to me audio volume on one page, it resets to max volume when I go to the next page and I have to keep resetting it. It should remain where it was set from one page to the next.
only issue is the definition of the 3rd party deductible - vague.
There were errors in the tests of a few of the chapters... I believe they may have been 11 and 12 but I could be wrong. They would be the chapters somewhere in the middle of the course though.
Easy, Fast and Efficient
It takes longer then 6 hours though
The course was excellent; however, confirming which courses qualify as a required Elective course for CE credits was challenging and time consuming. Thank you!
Excellent
Great Content
At no time during the course did I feel as though I was lost.
Some questions are simply hard
Good course, very effective.
I had the best experience with Web CE Courses and will def use them again when needed.
great program!
I like the question is only 1 to 5 so I remember the one that I studied If the question number is higher it is hard to pass and I like thier is explanation and show the right answer so the next time we take questions again we have ana idea .
Once again, you have exceeded my expectations in the training session!
Some of the questions were long and almost run on, which made it difficult to concentrate at times.
Good course. Thank you.
Again, a good deal of the questions was tricky and I had to read the questions several times to get a good understanding of exactly what was being asked, making my time to review longer than what was indicated.
I wish I was advised of this prior. Per the original test Texas requires the ethics portion. Had I known I had to do this extensive work I would have started awhile ago. Thank you
Good overall
read it to me audio was very helpful
This course was very clear and well thought out. Informative and a great deal of pertinent information for claim handlers.
User friendly and easy to use.
Good all around
I like the easy of flow through the course. I like the ability to flow back and forth through the sections when needed for reference. I like the option to allow it to read to you. The ability to change the reading speed may be a nice upgrade, as it read a little too slow. I liked the summary at the beginning and end of the sections, very helpful.
It was great! Thanks!
As a returning student, I am very pleased with the product. Some of the questions was tricky but good job in ensuring we understand what is being taught!
Everything Great. Returning customer.
Kudos !!!
It was just fine the way it was presented
Academic
Were the stated prerequisite requirements appropriate and sufficient? (Optional) - Not sure at this time How easy was it to find what you were looking for on our website? (Optional) - Each displayed a message that the courses were approved as CE Credits by TEXAS. Fingers crossed that it is true. Recommendations to colleague question 9 and order again question 10 - change to 10's if/when Texas gives credit for the hours. I did check Sircon an the credit hours are shown at the bottom as applied hours and not at the top yet under compliance summary.
Great job!
very good course
It's easier to do online renewal, 3 hours said buy it take me atleast 6 hours or so... but I'm happy with the result
am very happy with the service
Great information and it is updated with the time we currently live in.
Much of the info was not applicable to a Public Adjuster.
I loved how I could study on my home computer work computer or cell with my passcode. What I did not like was how often I had to keep re entering my passcode
Great program and learning content.
I would recommend this course to all those agents that want to meet the CE hrs requirement with out the hassle other providers makes you go through, easy and fast to complete, specially if you have years of experience on the industry.
Couse was very easy to follow. I liked the practice questions after each lesson.
Questions have very ambiguous answers that could be correct depending on the situation.
best course , easy navigating, auto reading really cool.
Questions referring to on of the fictional scenarios are utilized in a random fashion. This can make it annoying to remember which scenario is being referred to.
I loved everything and have no additional comments at this time. Thank You!
This was just entirely too long for it to only be worth 6 hours.
Very satisfied with the CE courses available and that you can build your own package based on how many CE hours you need to renew your license. I will use again.
it's ALL GOOD...
Some of the questions are real word twisters for people with A.D.D. Maybe simplify some of the questions with less words.
adding videos or other interactive content would make the material easier to digest.
I really admired the presentation of information and ease of use. I found the test questions to be humorous and easy to understand. Some of the sections were lengthy but contained useful information.
I have used Web CE for 3 years now and have been pleased with the delivery of information, the ease of the website and the courteous employees who work in Customer Service over-the-phone.
I like the search function in each course.
The IA audio is pathetic. You really need to have an actual person reading who understands and/or statements. I don't the IA to read "slash" or "hyphen."
This is a well thought out program. Easy to use and informative
good so far
Great products and easy-to-follow instructions.
I took this course for CE credits, I am an experienced adjuster. I would not have chosen this course if I understood the content beforehand. This took too much time to complete.
Thanks for making these courses available in a classroom equivalent setting.
Some of the questions were self thinking and not exactly in the content
Took way too much time to complete.
easy to follow and work at your own pace. Able to save and go back in.
Whoever came up with the names in these circumstances is amazing. Catching on to all of them made this course more enjoyable.
The course was easy to understand, quizzes had references to chapters, loved that!
The course itself was very intriguing. It kept my attention, and I learned a lot what I thought that could be more helpful going forward would be to allow the back button to actually go back and not throw you forward from time to time. This could be a glitch, but I’m not sure.
Good program.
This was very educational
Excellent product.
great course really enjoyed it!1
Audio was much easier to follow than reading a screen
All test questions were very "wordy" and sometimes made it difficult to understand what some of the questions were.
STOP WITH AI READING OF THE CONTENT! IT IS NOT AT ALL HUMAN-LIKE AND IS OFTEN INCORRECT IN PRESENTATION.
That it read it to me while I followed along.
Great Information!
It would be very helpful to have a mixture of tools to meet the learning goals, to include videos, interactives etc. I found the material was overwhelming in content and at times hard to follow even with the audio.
I dis like that the same questions were asked, and the same slides were shown between a few of my courses. Very redundant felt like I was wasting time, listening to the same audio.
pictures
The course makes it very clear Ethics is very important to the insurance business and the adjuster!
Content was good and understanding
On section: Additional Sources of Recovery (Part I) There is a few questions that say the correct answer for disposing of a vehicle is to dump it in the ocean to become a corral for fishes???? This doesn't seem right but its what the system makes you choose to pass.
The Course takes much longer than the indicated time
some of the questions seemed to have a couple of workable answers. that was a bit frustrating
Well written and organized. The read-to-me function was a little annoying in its lack of appropriate inflection.
Everything was as expected.
27 years of taking Ethics, the quizzes are now deliberately written to be very difficult. Search feature is almost useless as all multiple-choice answers are within the searched chapter and have no clear-cut choice that matches the question being asked.
I wish it had visuals.
This course takes much longer than the time indicated
Test are too long and complicated. There should be only one or two or max three tests per course, not 24 tests!
No improvements needed
the course was very good and clear
I loved everything and learned a lot more of the expectation of what I am required to do.
I enjoy refreshing my memories with this course it was very helpful and educational .
Very good. I really like the course.
On my Chapter 4 Exam, The question was: Franklin did not pay the renewal premium on his homeowners policy. Two months after his policy expired lightning struck Franklin's House. On receipt of Franklin's first-party property claim for lightning damage, his property insurer will most likely a. accept the claim without qualification. b. tell franklin to go fly a kite, and deny the claim outright. c. file a declaratory judgement action. d. I don't remember what this one was. Even though B seemed the most correct answer, it also seemed the most likely to cause a terrible customer service experience and tank the credibility of the adjuster/company with telling an insured We are Denying your claim go FLY A KITE. You are telling adjusters taking this exam that is ok to tell an insured to go fly a kite Because that is what Ben Franklin was doing when trying to get electricity on to the key tied to his kite string? Really?! So, no, I choose some other option that made less sense because I would never tell an insured/claimant go fly a kite while denying their claim. So much for sympathy/empathy.
easy and informative
Easy enough to do, simple UI, good product foe meeting CE.
The course was very informative I learned additional information.
WebCE is the only company I will use and recommend. You guys rock!
I personally think this is a very good course. Sometimes the information was a bit confusing but I managed to make it through. Overall a great program for learning this skill set.
awesome CE materials.
the reoccurring pass word check should have just been your license number for ease.
I went straight the the Exam, glad that was an option to see how much I knew, if I didn't pass I could go back to study the course.
Keep up the good work!
The word play and puns in the scenarios was top notch. Thanks for Harry met Sally accidentally, and Chick Little getting injured from a brick dropped by Mason. A+
Already shared with a colleague
Love the humor in some of the questions!!!
after each hour the resigning in process was a problem and required me called to speak to a tech It was disorienting and cost me concentration of the course
great learning
Thank you all so much.
this is a great refresher course
Long course , good learning ex
A couple of the answers needed to be updated.
LOVE THE READ TO ME FEATURE
Thank you so much!
Enjoy your courses.
This was a good course but had nothing to do with crop insurance
VERY GOOD
It was really a lot of imformation
Do not bold all items in each question set. I suggest bolding the questions only.
the voiced reading sounded slow & like a computer. I chose to read myself vs using it
Course was good, but lengthy for a 3 hour course.
Very informative.
THANK YOU
just like my attempt to Classroom Equivalent classes 2 yrs ago I ended up taking 2 classes with you that were not Eligible for credit for Cont. Ed. your rep was very kind and gave me two more eligible classes . Thank You
Quiz questions were too lengthy
I liked that it made me look at what claims adjusters go through when claims arise. Make me as an agent explain coverage clearly so the consumer understands.
Great course!! very enjoyable!!
Course format very easy. I appreciate how the mini exams and final test was administered.
I've used your services in the past and like the self paces and well organized course materials. I choose to continue using WebCE due to this.
Relevant and helpful information
Everything well done
Review allowance is very helpful
Great training
Too Many TESTS for a 3 hour module!!!
Robot narrators suck. Please have a real human ready to be the narrator.
Courses should be more reasonable in pricing.
Very impressed with the material and how easy it was to navigate through the site and exams.
I think for professionals in the field for more than 25 years, we should be able to test out of CE. This is very time consuming and fundamental and not very useful for me. I guess this feedback would be more relevant to the state.
The robot narrator sucks, would prefer to have a human reading the course. I read the course material versus listening to it!
Very easy to navigate and simple to use. I like the website.
A few of the questions seemed like they were worded incorrectly/inconsistent.
The information provided by the course was excellent, and spot on.
I have been using Web CE since I became an Insurance Adjuster & find this course exam very knowledgeable & informative.
ALL GOOD, DOES THE JOB.
The names used within the worded scenarios were at times a bit confusing.
Great source for CE courses
easy and efficient
Superfantastic !
This is my second time using you and I will continue. The ease of being able to bundle what is needed for your CE credits and then how the courses are set up is phenomenal! Best money I have spent, definitely priced fair!
There is no highlighter or note-taking along the paragraphs
Very Good, Many Thanks!!!
I really enjoyed this course!
THE NAMES IN THIS COURSE WAS A LOT BETTER THAN THE PREVIOUS COURSE I TOOK AND IT WAS EASY TO FOLLOW.
Found information provided to be relevent and understandable. Navigating throughout the course was easy
DISLIKE THE NAMES IN THE QUESTIONS, SOMETIMES IT WAS A BIT CONFUSING. YOU MAY JUST WANT TO USE SIMPLE NAMES.
The course took too long to complete. While the content was excellent, it was way too long. Not very reasonable.
Very easy to understand
Long, a lot of reading. Would explore more ways to interact vs just download of info to break it up some.
The humor in the test questions and answer choices is delightful.
Started out very slow for me then I figured it out. Thanks Guys
Rep was very helpful and knowledgeable. Was an awesome and easy experience
This course was too long and there were too many modules (chapters).
Excellent Course well presented
Course takes longer then the hours received to complete.
Well put together online CE coursework.
Courses are not interactive. More interactivity would be nice.
thank you for the read along options.
The material was clean and easy to understand.
I am not sure that the question with the answer of asking the insured to come up an amount that someone would pay for their VEH is incorrect. The question was an except question so wouldn't putting the burden on the INSD be something you shouldn't do and therefore meeting the except requirement.
highly recommend WEBCE .
I am using WebCE because my employer referred me, but I have selected this vendor independently in the past.
all good
Very nice and easy course, Thank you WebCE
Awesome outfit!!!!!!!!!!!
it was very informative and helpful, some of the questions was a little long to read to answer.other wise it was great
I like it.
This site has a very easy format. Courses are well laid out and content easy to read.
The price was very reasonable too! The course provided were suitable to what I needed to get my licenses in Arkansas. Thanks
good course content
This product was referred by my employer but i found it easy to use and instructive
I personally had a little trouble retaining the information in the last 2 chapters of this exam. Everything else was very well done but I had some trouble grasping the concepts in 23 and 24.
thank you great training course
The question writer was very creative!
On the exam question 44 regarding state specific endorsements, although I correctly answered that question, the phrasing of the answers could be improved as there were three plausible responses.
Empathy is having first hand knowledge (not imagining) what a person is going through.
Perfect
The questions were too wordy.
I liked the process going through with ease.
Everything was perfect
None- you guys are great
Much of the information was repeated quite often pertaining to obvious statements being reiterated several times.
A 3.0 hr course that took 8.0 hrs , Adjusters dont have time to BS.
Great course content and easy to use program/system
Super awesome.
No complaints. All of the material was clear and the narrator was easy to understand., he did not got to fast and spoke clearly.
Review the quiz on the final section plz, final two questions I think it is. In writing is mandatory and another was goofy.
Too many scenerios - test questions.
This course is convenient and I can take it on my time frame. The information in this course is good and always different.
Awesome.
good exam
Great easy to use system with courses that are educational and interesting.
The chapters were very informative and educational. I liked the fact that I could retake the quizzes with unlimited tries.
Much easier than I thought!!!!!!
I feel the auto reader has no personaity and can be hard to follow at times.
Great-Great product !!!
More concise information, straight to the point, not so wordy.
Please remove all gendered information in favor of available they/them pronouns as any one gender has no dealing with insurance claims or ethics of claims. Also please remove mention of Sam (Bankman)Fried in relation to ethical standards as he has been convicted of several counts of fraud and unethical business practices.
I had an issue and had to call. Someone picked up immediately and helped me
There were two or three instances where my answer was counted wrong, but they were not wrong. Rather, you were looking for a different answer, which is also obviously not wrong. The fact that you interpret some phrase differently than me cost me only a minute or two.But you should be more careful, I think.
This took a long time to complete, but it was thorough, clear, and well-presented. The writing is excellent and engaging. The examples were extremely helpful. Very entertaining name and scenario choices engaged the brain and kept me interested in the content. Very well done.
It was too long. Main rules of ethics ought to concise to dos or dont
little long for a 6 hour course
was great!! easy to navigate! easy to follow along, I thought it was cute all the examples provided. Was very helpful and nice refresher! thank you!!
It is not interactive enough.
was really great! easy to use, easy examples to help you understand. Was some of the better CE training I have done, thank you! and good job :)
I like the read it to me feature
Excellent training!
very easy to read- not flashy!
Would love this on an app.
Excellent class. I learned a lot of new things related to claims and insurance.
I felt the course was an excessive amount of reading. I did like it when we would be quizzed more often rather than after I read pages of information.
Excellent Course!! Thank you!!!
clear and easy to follow.
Easy to understand material
Offer live webinars to fulfill CE that do not require exam and proctor
great test
As always, a great way to keep up with my CE's! Thank you!
Excellent course! The course material was presented clearly and was very informative. Your company provides superior courses!
Luke (Duke) drove a Dodge Charger (the General Lee) and adjuster was named Daisy. And there's insured Hatfield and his insurer McCoy. You do a good job of interspersing some humor to keep it fun. Thank you.
There were a handful of questions that I thought might have been written incorrectly (either the answer didn't seem correct or the question itself was hard to understand).
Easy to follow
Would be easier to understand the questions if they were more concise and to the point. Also would be easier to understand the questions if you kept the names of the people the same instead of naming the adjusters, insurances, and claimants all different names.
Some of the longer sections were harder to focus on because they were long bits of information being read without anything to break up the information.
Used for many renewals, TY
everything is excellent
These ethics course requirements seem overly complex and with several sections that didn't seem to apply to ethics at all (i.e. claim reporting process). I've done this job nearly 23 years and still much of this seems like word-salad nonsense.
very straight forward
To many of the same type of questions.
WebCE is an excellent tool for continuing education courses and has diversity and variety which is also excellent.
The use of unusual or complex business and personal names made it difficult to read at times. Whitty reasoning on some incorrect answer on questions that contained other plausible answers was less than appropriate. Its learning, not a game
I like the read it to me feature!
This is more that 6 hours.
Perfect Courses when you can't find enough free webinar's
it seemed to take longer to complete than the six hours credit given
enjoyable class
very helpful and clear on instructions.
Always good to pass any test
Very impressed with the overall program and I will use in the future.
The voiceover is not great. Clearly AI made as it's very very monotonous and tends to sound like it's ending in the middle of a sentence.
All of the parts of this course were very easy to understand. I enjoyed having the audio/course read to me, as it helped me understand it better and was faster than me having to read it myself.
thank you for your service
If someone is to have a role, that role should be clearly stated. Last names (i.e. Adjuster) should not be used to identify the role of a person in a scenario. It should/would/could not be assumed that Amber Adjuster is the adjuster in a scenario just because the last name is "Adjuster." Cole Carpenter wouldn't be assumed to be carpenter in daily application. When an answer is dependent upon the roles of each person in a scenario, test takers should not have to question if a name is just a name or the actual role of the person being discussed.
the actual time to complete all of the chapters in the courses is not accurate. example it took me over 8 hours to complete a "3 hour" course .
Everything is very user freindly
Thank you for bringing some levity to the training through the creative names in the scenarios.
That you for providing this on-line service.
The read it to me audio is very helpful, and all the content has all your answers. I will use this WebCE again!
Good course on understanding ethics.
Loved the audible
Very good study information
I liked the audio reading
Good course. I have worked as agent/owner/manager in the insurance industry since 1985. This is first time I have taken claims handling as a CE course. I think it is one of the most helpful ever. Thanks
Each course it TOOO long.
Great programme, very easy to use and digestible content.
Thank you again WebCe for making it so easy & accessible to complete my continuing education.
THIS COURSE WAS VERY DETAILED AND INFORMATIVE. I AM VERY GLAD THERE WERE NO TIME RESTRAINTS.
Unnecessary homophobic and ableist content included that isn't relevant to the subject which seems significantly horrifying in a course on ethics and includes a section on bias
It was very helpful to nagivate through it all and understand
AI was very dull.
boring in comparison to the other courses.
I like the auto read; I would like to see the auto read automatically go to the next section/page instead of having to physically hit continue.
i like that i can learn at my own pace. I like to see what questions i got wrong and what the correct answer is
This is so much better than ExamFX. The only thing that would have been an improvement is different accents for the audio, but it was super helpful information all throughout the course. I'm definitely going to be a repeat customer.
the business name and people names
Consise
Being able to go back to the course study to help answer some of the questions made it very easy.
TOOOOOO LONG !!!!!!! I HAVE STUFF TO DO
After spending 15 years as a property and auto adjuster, I learned additional information that will help me in adjusting.
This is the best CEU course
very time consuming with involved reading and taking exams.
Thank you, for being a great company
Two questions asking about the disposal of damaged vehicles both had the answer about dumping the car into the ocean listed as correct instead of the answer about selling the vehicle at auction.
Very time consuming in reading & answering test questions
Decent course.
Very Good Course and Examples of claims adjusting ethical situations.
Good examples to learn from and incorporate into daily claim handling.
Nice course. Very informative
Very helpful examples.
Kept my attention and was easy to use
excellent class.
Under Chapter 3.2 after "following" there should be a colon: Under Chapter 3.5 halfway down the page it states: "A primary ..." there needs to be a colon at the end. Under the third bullet "the" should be changed to "their". Under the fourth bullet "rises" should be changed to "would evoke." ( I was an English major so though I would help you out. Otherwise, great job! Tracey Pogue
Use more realistic names. The tongue tying and "pun"-ny names are tricky and extremely distracting to the actual question
The questions are too long and sometimes confusing.
The experience was rewarding and easy to follow. Excellent review for experience adjusters.
Some of the questions were to misleading making it hard to understand what the question was asking.
its good
As someone outside of Judeo-Christian practices, I would like to see ethics taught with less outright discussion of "God". Thanks
all is good thank you
Good course.
Course was very informative and the test questions came right from the course audio.
Thanks again
Very helpful
Good job with this course. No need to change anything right now
Very easy to follow along
it should be more clear in the "packaged" units whether all units are non monitored. Working from home make a non family member monitor difficult.
Great Course, Good Content
The course material was fine, but I am not sure why it was necessary to mention Black Lives Matter or ESG. Depending on what side of the aisle you are on this could be inflammatory or praised. I just don't see a need for either in this material.
You can look at the videos or just take exam, is a really good feature.
Very pleased with the course and will take it again to complete my CEs.
Questions are too confusing and too many excess words.
No additional comments.
The intro to each section is unnecessary and adds no new relevant information.
I appreciate that you provide Continuing Education Packages. The package I chose provided everything that was required to renew my Insurance Adjuster License. This made it easier for me than picking out the courses myself.
i like the relevant content
Hey Chris is so much better than Kaplan’s
GOOD MATERIAL
great course very well put together
Please change the "read it to me" audio to a human voice. The 'automated' voice makes the material hard to retain.
As a Public Adjuster the questions re automobile ins and liability are not relevant to me, but this was one of 2 non-proctored exams available and I needed both of them to obtain the needed credits, in fact I need 3 more credits and will have to secure a proctor for that exam! More course offerings and better suited to our profession would be most welcome!
GREAT COURSE
SHORTEN IT A LITTLE
Enjoyed the ease of navigating through the course material and exam
I appreciate that you had packaged courses available that met the requirements to renew my insurance license.
more time is needed to complete
I liked the scenarios in the quizzes.
Thank You
I am not a fan of the read it to me feature. It is too slow, and the voice seems to be computer generated, monotone, and monotonous.
I used to attend Kaplan, but I've used WebCE for my last 3 continuing education courses and you are so much better! Thank you.
ON SOME OF THE TEST THE ANSWERS ARE CHANGING AFTER YOU SUBMIT THE TEST. THIS HAPPENED A NUMBER OF TIMES.
I like the fact that the audio was spoken aloud
The material, presentation, and information are excellent.
Very in depth information
Thank you for keeping it simply and for the summery
something that would be helpful is one-sentence definitions of terms, especially key terms, before the paragraph-long explanation of the term.
Fantastic produce and course.
The diction and phraseology of the course is like a contract. It is concise, but often takes a moment to translate back to yourself what you just read/heard.
Using name like "Dick Slick" and "C. Alice" (play of words from the ED drug, Cialis) seems inappropriate.
great course. thanks
the questions in these exams need to be reviewed and reworded. the structure of the sentences and the punctuation was incorrect so it made reading and comprehension difficult.
The audio portion of the curse was very monotone, and I feel that some lessons can be shortened a bit. Some of them were rather lengthy and I feel that by cutting the lesson in smaller segments might work better.
Great class.
The topic and instructor was great.
I always come back to WebCE!
The best courses available are with WebCE.
it seemed as though there was a lot of repetition between courses , I feel a lot of time could have been saved had the course not presented the same information with the same exam questions. I also noticed a couple right answers were marked incorrect
Dick and Jane with the food poisoning got old.
awesome materials
I think the course did a great job with relevant topics and information.
I use WebCE every time I need CEs to renew my license. The price is reasonable. I love that everything is packaged together. It's quick and easy and you report to the state in a timely manner. Thank you for reducing my "to do " list while helping me stay compliant in a career that is quite competitive and stressful.
Excellent clarity. Thank you.
I've used WebCE personally and professionally since 2015. Absolutely seamless process for continuing education.
Great class
The ease of locating the correct material was very helpful.
Some of the questions were very long
I like the chapter exams after each section vs all at one time
thank you.
i have always found your courses user friendly and appreciate
some questions asked for the exceptions, but the answer was the opposite.
I suffer from test anxiety and this product made it so easy to achieve my goals.
The course was too detailed for someone that’s not a claims adjuster.
The was one comment in one of the questions, I felt was inappropriate. Something to do with a person meeting death. You all should figure out another way to phrase the question.
I wish was more engaging and the questions didnt use such similar names to each other, that made the quiz difficult at times and had to re-read.
use generic names instead. Some of the names were confusing.
Case studies and claim scenarios were very helpful in understanding the material.
That night, a mentally ill patient escaped from a nearby asylum and set fire to the sign painter’s building, destroying not only the building but also the plumbers truck. This is a bit offensive, why not just say an arsonist
Great way to take the exam
THis was a very good course and I learned some new things for certain!
The way the questions on the test are written can be a little confusing.
Great class!
Overall I think the course is good, BUT it is too long. It's great for a new adjuster but a lot of repetition for the experienced adjuster. Very time consuming.
I like the read it to me but the voice is very monotone and made me sleepy.
The grammatical errors throughout made it very difficult to read.
some questions were worded in a confusing way.
Some questions had more information/words than needed and made it confusing as to what was being asked.
scoring is misleading. must score 80% or higher; not 70%.
I have been using WEBCE for about 10 years and it never disappoints me. All material and content is great.
This CE site is the only site I will use. My company pays for us employees to get our CE's if we use their specified site but I choose to still use WEBCE even if I have to pay out of my pocket.
flow of course was easy to follow and I was able to save, exit and get back to course at my best time.
The course is for 3 hours of ethics but takes 4 to 5 hours to complete.
That was very technical! More examples would’ve been appreciated
The course was easy to navigate.
More videos and visual representation would be nice on all your CE
I like the ability to choose a Continuing Education 'package' for my state licensing renewal that will meet all CE requirements.
Some of the questions, particularly in the quizzes, are not clearly worded and can be answered more than one way. The narrator voice is robotic/hypnotic
This course is too long and should be broken down into two courses.
Well organized course materials.
Great! Straight forward
Good courses
Course was boring I have taken similar courses with better visuals and some game-like elements
Useful and informative. The exam kept to the relevant issues
great lessons for learning and understanding
This course is great. The only thing I had problems with was I wasn't sure if my license had certain requirements, i.e. ethics, etc. and so I had a hard time choosing which courses to take because I didn't know if I could choose any course or needed to pick certain ones. So I just picked the bundle hoping it would include everything I needed. I think it does.
Really like the read to me option of the courses.
AWESOME
Super Easy. Very quick. Will use this site every time
The questions should be easier to answer.
Your information regarding Florida being Pure comparative needs to be updated.
Course kept jumping back to previous slides. Very aggravating.
COURSE WAS A LITTLE LONG, IT COULD'VE BEEN BROKEN UP INTO 2 OR 3 COURSES AS NOT TO DRAG IT OUT.
Very good CE lesson
Good class
well done
Lot of information
Easy to follow content.
went well
I would like to see more video lessons
Keep up your good work.
Keep up the good work.
Great information
good quesitons and refresher on interesting
there is only one point I want to make out is the story line for examples -when using the Names such as Mr Black and Ms Brown it is confusing in a sense of the 2 last names are the Letter "b' would made more sense than to re reading it by saying Mr. Black and Ms Orange -other than that it was fairly simple
Web CE made it easy to learn
Thanks for all you do!!
The only thing I wasn't pleased about was the below practice question & answer. Compared to the veriage in the content, it was very confusing and seemed not to quite line up with the content around this topic; for example, the answer I selected (letter a) used some of the same language as the content did for this definition (like "Suggested wording"); yet the answer that was supposedly correct had differing language & didn't seem to define the term Model Regulation compared to how the content described it. See below: 1. The NAIC provides the suggested wording for regulations that state insurance departments to use to administer a law that follows the wording of the NAIC's sample law. This suggested wording is known as a(n) a. model law. This answer is incorrect. The correct answer is "B. model regulation." A model regulation, which will be enforced by regulators in the state's insurance department, is a draft regulation that may be implemented if the state legislature passes the related NAIC model law. b. model regulation c. unfair claims practice. d. unfair trade practice
Takes up too much time. Too many quizzes.
I believe that some of the questions were difficult to follow. There were a couple of answers that were not correct in my opinion. Overall the course was good. Thank you.
Test questions were much more real-life scenario-based than quizzes. Good course!
interactive screens would help keep engagement and learning consistency
I love this way of obtaining CE credits on my own schedule!!!
The website is easy to navigate and the fact that you offer all the credits I need in one bundle to meet my resident state's requirements is why I will return as a customer each time I need to renew my license.
Great learning tools
Very good courses that were engaging.
I loved the option to mute the audio and the fact a test is completed after each section instead of texting after all material has been reviewed.
Some question are valid but most of the questions have multiple answers you can choose from. There so be one clear choice in the answer to choose from.
Great resource and loved how I could listen to the audio at 1.5 speed.
It was great no complaints
Awesome training. Keep it up!
I've Used WebCE once before
Some of the sections were a bit long and dry.
I would have liked to see more examples from Property Casualty
I enjoyed the ethics course but I did experience some issues with the audio stopping before the text was read completely in various sections.
Nice content & formate complete ty JB
The preselected packages make it easy to stay in compliance with the state requirements for CE courses.
Some questions used confusing language. They did present in basic, everyday language but when attempting to determine the technical answers, the plane language sometimes obfuscated the actual issue.
There is still no package option for commercial insurance. If you want to do commercial, you have to select them individually.
This is the second time I have utilized WebCE
The Read-It-To-Me audio feature was extremely helpful as it helped with the extensive material being presented. Some questions on the chapter exams had overly long/drawn out scenario build ups that I found unnecessary.
The 60 minute password to confirm identity continuously popped on screen and made it difficult to complete the course.
This particular course required one to remember the various deadlines associated with responding to a claim, etc., so it required a little more attention to that type of detail than expected. I am taking other WEBCE classes; however, there aren't enough monitor-free classes and the course topics need to be broadened as many of the same classes are offered from year to year.
A lot of the questions seem unnecessarily verbose.
I like that each test was reviewed after submitting
This course was easy to follow and provided great content. I liked how it used the same scenarios most of the time.
WebCE has always been informative, quick and accurate in education and completion of required courses.
Awesome!!
Awesome course and overall experience
Web CE is a reliable company to obtain or renew a license. The information is needed for any adjuster to digest with complete understanding.
everything was very clear and concise
I really don't care for all the biblical references in regard to ethics. I don't put much stock in bronze age mythology to support ethics and good behavior.
I would suggest that you not use examples of organization (i.e. BLM) that have been proved to be organization who engage in illegal activities when using examples of ethical organization.
Block of text - can be difficult to keep track of where the audio is at in the text. Visuals or Interactive components would help with breaking up text and facilitating comprehension
Taken the CE credits; I enjoy the bundle option the best
I enjoyed taking this course it was very interesting and educational.
Thank you, WebCE.
The attempt of tricking or using verbiage in the test questions that isn't contained in the training is frustrating. I got one question wrong for simply stating I would follow up with the lab before contacting the customer instead of answering that I would tell the customer I haven't received the report. There is nothing wrong with going above and beyond and that question is ridiculous as the answer is based upon personal interpretation on our daily work habits.
Excellent course!
This course was very informative and I learned a lot from it. Thank you WEB CE
ALL WAS FANTASTIC!!
Thanks, there is always room to learn or take a refresher.
Easy to navigate and take the courses/quizzes. This one had a couple sections that seemed a bit long, but turned out fine :)
This course took much longer to complete. Is this really a 3.0 CE?
I found the course & material excellent.
Everything should be read including the items you ask us to pause and review.
Offered by my company.
Informative
For a class to teach that one should always use proper speech etiquette; there were numerous grammatical errors
the questions were vague and some even incorrect in grammar creating confusion of what the questions were asking to properly select the correct answer.
Read aloud feature worked for a while and then stopped, re-started, and then stopped again. No big deal. I just had to read it myself after that.
Please do not make us wait a certain amount of time before allowing up to take the test.
Nothing further to report.
Excellent course with clear examples and thought provoking scenarios.
help me to refresh the adjuster skill.
eveything is excellent and very educational.
i liked the whole course
in the exams and in the chapters: please make the genders between the insured/claimant different than the adjuster. scenario with Donna & Molly... "she" did this, and "she" did that.... who is "she"?
The read it to me audio.
Wish the FEMA NFIP flood adjuster program used WebCE.
Easy to follow training and learning material!
Learned a lot thanks.
I've recommended many.
Great refresher for things I've already learned and informative for things I didn't know.
Keep doing what you do! To inform and educate the public.
This claim took much longer than expected.
i liked everything
More clarity needed on the numbering of CPT codes, for the test questions you need to better understand how to assign.
Good course set up easy to use and intuitive
All good
Great course, easy to follow.
Some of the questions needs to be proof read. This is an insurance course and some of the ending questions on the exam read something like Anne Adjuster, instead of Adjuster Anne. Also, I still found some grammatical errors.
Every year I recommend that FEMA/NFIP use WebCe for the annual renewal of my NFIP flood adjuster certificate in the course survey. I don't understand why they make us sit through a 6 hour presentation that teaches nothing and tests nothing.
Thank you for shedding light on the woeful plight of Mr Richard Slick. His relation to Grace, if any, remains unclear.
If you have to pause the read it aloud audio then pick it back up again it is hard to find where on the page that audio is starting back up. If there was a way to highlight the word the audio is on at that time, or to highlight continuously as the reading progresses, it would be easier to follow along.
The Course Helper is imperative to keep as it helped to ensure I could refer to the information I was to retain.
Second time using WebCE love it. Keep doing what you are doing.
Very easy to navigate. Clear
Excellent as always
good info, thank you
1. There are a few typos. 2. There are a few questions that have badly worded answers that should be better edited for clarity. It caused me to get a few answers wrong. Clarity in wording is really important in insurance.
Need update some old questions suggest dated material
I've used Web CE for years best i've found.
Suggest cleaner presentation of materials by adding paragraphs and key titles throughout your material. Can be hard to read as presented. Spread out your materials.
Would have preferred if there was an audio version of this
some of the questions were too far tricky than the material provided
Excellent training program
This course is exceptional! i will always use webce for my ongoing insurance CE needs.
I appreciate the names used, it makes what can be a long laborious process somewhat engaging and humorous.
The Course provided all the answers that was needed.
Great information to know.
Excessive Test
Very interesting information to know.
Everything was perfect!
I have been in Insurance Claims for 35 years. There are still things that I am learning...it never stops. Thank you, it was interesting.
Everything was great.
They are too long.
Very informative
great testing
Love the design and ease of these courses! Will definitely recommend to others!
EASY TO FOLLOW
Everything was excellent.
While I understand the time requirements set by the state. The required "time" inside the course is eponentially LONGER than the time it takes to actually read the content. There's no benefit to sitting around waiting for the clock to tick one all the materials'been read. Please consider adding EXTRA reading material to the course. Otherwise, this ends up just being a clock watching game with no actual benefit to MOST Of the time spent taking course.
I learn a lot from this course thank you for making it very user friendly.
Far to many quiz questions that were not a practical application of the text.
The read it to me feature was excellent. The ability to speed up the speech was also really helpful.
direction on virtual proctor were not clear
Easy to navigate.
WebCE has been my go to for CE credits for several years and I'll keep using until I don't need CE's anymore.
I enjoyed it
The read to me audio was helpful.
For the most part the content and spelling is well written and easy to grasp the ideas... I did notice a few words incorrectly used. The computerized read it to me was confusing at times due to the inflection and weird pauses in sentences that AI applies.
Always room for improvement. Good job.
Nothing. This is a new way of studing, but it is the new way.
The six hour course if you go through the complete material is more like 9 hours.
yeah, overall, super good, but I wish there was an option to flag certain answers to certain questions as: vague, unclear or rarely, just wrong. Been in industry 20 years and some questions and some answers are either wrong, don't make sense, are unclear. But this is the exception, again, overall, great.
I very much liked the course but the questions were a bit misleading and a bit confusing. However, I am very grateful to have taken the course!
I liked the subtle humor in some of the questions: the Elaine, Jerry, Cosmo Insurance question for example. Thanks!
simple and efective
The course was good
The practice question with a zip code as the correct answer for a CPT code was not helpful and misleading.
Awesome content, very helpful resources
This course has poor info in the course vs the questions regarding the CPT codes, I had to look them up on my personal computer, very poor course.
Its long, but its good, Thank you
some of the quiz questions appeared to be intentionally constructed to be confusing. The exam questions were straight forward and clear. I spent too much time trying to figure out your confusing quiz questions and kick myself for not realizing that the quizzes don't matter.
enjoyed the auto reader very much and able to change the speed, thank you
The audio version to the course was effective and helpful. Including the link to assist in reviewing the questions during the exams had been helpful. Adding a search engine would have been helpful but not needed.
Thanks.
Quizes for every section, dry text made it difficult to stay awake.
Having adjusted claims for over 40 years I found the presentation of what it takes to be an effective claim handler to be more accurate and realistic than ever before.
Good.
It helped refresh my memory.
This class has spot on information for an adjuster. It was very informative.
Web CE is my go to. Courses are easy to understand..
Some of the correct answers are being marked wrong but indicating they are correct.
The real examples helped me understand the process and made the learning applicable to real-life situations.
Great course and easy to access.
Great overall format
there were too many CPT questions on this. We arent Medical coders or billers or claim adjusters.
examples could have been better using pictures, etc. Gets confusing when multiple parties are involved in paragraph only expamples.
The test was difficult compared to the pre--test material. Maybe a pre-test with a substantial amount of questions would be helpful.
Good content, I use it every 2 years!
Thanks ever so much, everything was helpful.
thank you for offering this online service
Excellent!!
This course was excellent. I would highly recommend to anyone!
Informative.
Many questions had my smile. (good job) Dickey Slicky etc :)
I've been using WebCE for years, and continue to because content id relevant.
thank you for making this easy to control
Excellent Course! Learned A LOT!
The only complaint, and it is a minor one, is the color of the buttons on the pop-up to sign in every hour. The button to continue is grey and not green. A simple complaint.
Appropriate difficulty of quiz questions.
It would be helpful to breakup the mass of text on the pages.
Well put together.
I love the easy to read and easy to find literature
you should have clases live at seminars so I can go in person
This was an excellent course for me as it really aided me in understanding my roles and responsibilities as a claims adjuster for my next role. I learned a lot from this course and I feel more equipped to handle the next challenges.
Ease of experience
The class was very helpful.
The names used in the scenarios are funny. Enjoyed that part.
All good in the hood
Liked that I can move at my own pace, if I have confidence in the subject, or let the audio play if I have to step away for a minute. Liked standard format of 5 questions, exactyly, al the same format, for each chapter. Not a lot of demands for constant mouse clicking. Well done
Liked the audio pace
Good presentation - easy to follow.
Consistently great experience
Excellent course and user friendly. Appreciate the opportunity to retake the exam allowing time to review and answer.
Clear instructions
Appreciate the help in keeping up with requirements for 2 states and making recommendations Survey form doesn't work well
Read along voice was OK, but sounded robotic with no interjections where necessary.
By the phrasing of many questions, the desired answers are often in conflict with the correct answers, because of the missing real-world experience of the test producer.
Stop using names like "Ann Adjuster" and such. It makes the questions hard to read.
Thank You!
Great content, thank you!
I saw spelling errors. Adjuster was spelled Adjustor at least twice on this course.
Good course with very good information
Thanks, for making the process, calming and supportive.
some video content would have been nice.
Great content, thank you.
10 years with Web Ce, a Great Platform I would highly recommend.
great product!
5 star rating been using this platform for 14 years
I have used Web CE before and find it to be very user friendly.
Thank you kindly
Grateful for this knowledge.
Enjoying the comprehensive approach of education with rich content. This insurance knowledge will help greatly in doing adjusting career.
These exercises were initially redundant and confusing
Very happy with the course. I work with marine insurance but found this course interesting and many elements are applicable to my work, especially about RORs and denials.
A lot was coved in 24 sections.
It should be more clear how much you have left after completing each section. There should be no congrats until you are done.
I like being able to adjust the audio to my reading pace.
Great course, well constructed.
Some of the test questions/answer choices seemed very silly. For example, What should file notes that may be read in court not be...entertaining? There were some others also.
What I liked the most was that the course and site were easy to navigate.
There was redundancy with another course. It has enough explanatory issues to be a good addition to training.
The course materials were covered, 6 hrs for the duration is too little. 2 4 hr courses or 1 8 hr course would be more appropriate.
Ethics would be easier to follow with photos and or videos.
Very Informative
Use Webce when I need CEU
This is a comprehensive explanation of insurance claims handling and is one I would recommend to anyone moving from a processing or support position into claims handling. It should probably be reviewed in longer than 6 hours.
Very easy to navigate through content and easy to refer back. Love the audio option as well.
Read out loud
Very Good Yes!
I like the tests that come up between lessons. It solidifies what you just learned and is a nice transition.
Some of the Exam questions and or answers are ridiculous
I am pleased with the course
Break in two , quite extensive
I would like the tables to also be read. I listened while driving to and from work, so was not able to pause the audio to view the table (I would have to go back to make better sense of the tables later.)
Great website, glad I used it.
The course was very informative, and well laid-out.
The use of more real-world scenarios would be helpful to illustrate the concepts, terms, and definition presenting in the course material. The example would be the test questions where scenarios are used to assess the comprehension of the information presented.
The course was well formulated and comprehensive, covering relevant aspects for insurance adjusting. Provided a much valued opportunity to revise and refresh well rounded material that one may not encounter following your every day duties as an adjuster. 'Enjoyed it'.Thanks.
I liked the examples the courses provided & was relatable to adjusting claims. I guess if there was a glossary / terms at the end of the entire course it would be helpful / make things easier to remember. Everything was easy to learn with the courses however.
I called WebCE to get help and I got help form Will Sanchez. I called right when Web CE was about to close and will helped me with no rush and great customer service. He helped me find what i was looking for on the site and other sites that I needed. He is a real top G.
NEVER DISAPPOINTS
The monotonous tone of the speaker made it hard to pay attention. If there was more interactive portions, it might have been less so.
I use Web CE every year for my CEU's the fact that y'all report the credits makes it very easy and convenient.
I'm a repeat ebCE customer. Would recommend.
dont change a thing, keep up the good work
Each time I have used the CE training I have been more than happy .
Long course and long test
Thanks!
The time frame for some of the material is too long.
Thankful for Bling Able to listen & Follow along helps grasp Info Clearly.
Great course, learned more than i thought i would, keeps me up to date on adjusting content and practices.
This is a really great coarse
I liked that the course was easy to navigate and the questions on the exam were clear.
Perhaps when you choose the read option have a interactive video during.
Thank you...
I let the audio play in its entirety but I was advised that I only had 4 hours and 47 minutes of class. The audio should equal the full course time requirement.
well put together
audio should be a bit louder
I love the Web CE format for continuing education! It is easy to follow and very helpful in keeping me informed and up to date.
The only issue I had was trying to find the pdf files of the materials for the course on the site, everything else was great!
The test questions are unclear in some of the sections. There is a lot of run own sentences and the descriptive nature of the adjuster, claimant, insurer, etc just added to the frustration of understanding the questions and having to read them more than once to get a clear understanding.
Excellent course easy to understand
Material very clear and understanding .
Courses are too long
No additional comments. Course was as expected.
No other comment.
This course is really good and is my second time taking it. Thanks for helping me get this done again. Kirk Brown
there has to be some way to make this one more entertaining than just a big ol long PDF
I enjoy the convenience of completing required CE.
A lot of information was contained in this course. I think it should be more concise or shorten the class.
I have used WebCE for years and it met my expectations.
I liked the referrals to chapters during test
it was difficult to read. only a small portion of the written script appeared on the screen.
Would like to have more examples to review
The ability to work at one's pace is beneficial and helps when completing the course.
Like that for a small addition fee, the CE is reported to appropriate state agencies.
Some of the names used in the examples can get a bit distracting.
It was very to understand and will always use this web site.
WebCE is my go to for continuing education due to the content and ease of use.
Confusing wording and trick questions in the test. (Harry& Sally; VW Bunny) these terms make it difficult to understand
Very clear and concise material. Mini test very helpful.
It was great.
The AI audio is not very good the computerized voice lacks emotion and reflection
EXCELLENT COURSE BUT VERBOSE AND LENGTHY
The information was presented in a manner that was easy to comprehend and understand.
Keep up the Professionalism.
Very good course. Easy to follow
Great material and a great refresher of some of the information.
Great course for CE credit
Please fix the grammar on some of the exam questions. No need to make it tricky or misleading.
Courses are all great; the AI voice gets too tedious - easier to just read it.
The only thing I disliked was the automated voice of the content. I found it very grating. I read the entire training as a result.
i love the read on, its very helpful
I would prefer a video of a person teaching the class....instead of being read to by a robot. I hate dealing with robots. I like dealing with people.
WebCe is my trusted resource for CE and has been for the last 15 years. I will continue using these services and recommending to my colleagues. Thank you!
great class
It would be great if there were more videos incorporated into the content. Sometimes the audio can get dull when it is alot of content to cover.
I like that I can review the chapter and answer the question. It allows me to learn in a better way.
I really learned a lot. Very pleased.
It takes way longer than 2 hours to complete
Use of Pitbulls and German Shepards is extremely inappropriate. Maybe use black labs statistically they bite more people than both of the others combined in All studies. I am not impressed.
GOOD examples of possible scenarios for reference
I think Web CE products are great. Educational and accomplish the requirement for continuing ed.
wonderful
easy to follow
Not so sure why this lesson was mixed with the insurance agents class? But I find this very hard to comprehend because agents doesn't do claims. But I guess, it is also good to learn how the claims process works,
great program
Ii like the course, the only thing that might be kind of slow is the narrator it sounds to computerized, a little. overall it's all Good. thank you
Perfect and clear course thanjs
questions are repetitive throughout trainings
Nothing at this time
Some of the questions are a bit lengthy and difficult to understand what is being asked,
If you are taking the course and need the audio to read to you, the time allotted is much shorter than the time it takes to complete the course.
The courses are great! The audio enhancement is terrific. I would suggest there could be a highlight feature so that notes could be made while listening and watching the videos.
Course content is excellent; A.I. Voice is not the best, but does assist with the learning experience.
The wording of question 24 of the exam was unclear as to who the policyholder was.
Very good material. Thank you
Very well presented material
I ammmmm doneeeeee
The course was very instructional .
Awesome courses.
The volume resets to full after each section rather than keep my volume set previously
Excellent program
I have used WEBCE for almost 10 years now to complete my CE and love your system. WIth the read to me feature I am learning the material so much better than in the past.
Excellent course - thank you! Would recommend!!!!!!!
good information
the course was easy to understand. will use again.
The audio being read aloud needs to be an actual person, the digital voice was difficult to follow along due to spacing between paragraphs and sentences were not natural pauses and would also read some numbers in the qoute's twice.
Great system. Easy to learn.
time management and audio reading,
If there was one dislike it would be the setup for the account, once that was completed, it has been smooth sailing. I love i can read, and have the read along option, and ever thing is clear
I really liked the read -it-to-me audio. This helped me to stay focus. Some of the quiz questions were a bit long (like a paragraph). Maybe they can be shortened. I really appreciated the claims handling session. I learned a lot of words and definitions, and why some things are done the way they are. Thank you.
There were too many sections with too many questions.
The material is rather dry. I feel something more interactive would be more beneficial.
I liked the content of the course and how it was laid out, very clear and concise, however each section took so long to complete.
In the section 'evaluation of a 3rd party bodily injury claim', Florida is no longer a pure comparative state. We switched to 50/50 in March 2023.
Very easy to use. The information was informative and easy to follow.
The training materials were great to get ready for the exam
some of your answers for questions were inaccurate
Good course
WELL, I WOULD ORDER ANY COURSE AS LONG AS IT'S FREE AND IT'S GOING TO PUT ME IN A DIFFERENT POSITION BY LEARNING DIFFERENT ASPECTS OF THE INSURANCE INDUSTRY.
reading was a bit dry
Nothing; i like the program as is
the read aloud feature was very helpful
Convenience
Very relevant and educative training
Very user friendly
Held my attention
Great and thorough Course of Adjusters
Some questions were poorly phrased and lacked clarity.
Interesting ...!!!! The CPT Codes will help me moving forward, even in my personal life. Thank You
Excellent program and loved my results! Thank you!!
I thought that this course was a little long and redundant.
I enjoyed the section but wish i did'nt have to do this. I takes a lot of time which i don't have that's why i put this off for as long as possible.
None at this time
I like the presentation of material and the ease of navigating through the training.
Excellent!!!!
detailed subject matter
I like webce very much...Thank you
The course was very long.
Very Helpful, especially the audio portion and the practice quiz.
I am a Property Adjuster for homes and this course had auto and life insurance in it which was useless to me.
The occasional funny line was excellent at breaking up the content. Could have even used more of them.
easy peasy
Everything was excellent and easy to use!!!
Third time using WebCe very happy with the courses, very good information and up to date.
You may want to proof some of the "written" materials. There was his vs her error when discussing a female name and then referring to "his"(or the reverse). There also was something else that is now eluding me. Overall, it was a good course.
The cost of the course package was fine, but he fees were almost as much as the cost of the course.
Thank you. Invaluable information.
The information provided is very engaging and humorous.
Thank you for an easy way to complete my CE!
Experience was great. My session unfortunately timed out after only a few hours and the materials were locked. I had to call help desk and the problem was fixed within minutes. Great resource for CE credits. Thank you!
I found the references in Section 2.5 - Good Corporate Citizenship to ESG and Black Lives Matter very inappropriate considering the questionable ethics involved in them.
A required survey completion just to be able to print a certificate that should be provided. How accurate do you think the survey will be when it is forced?
The question regarding the VIN on the dashboard was poorly posed and ambiguous.
Very clear and precise information here.
Like the way they incorporate humer and the content! We adjusters need that! :)
Great source of information
it was kind of long is the only critical point i could make if pressed to make one
Any questions you can call and the customer service people are very helpful!
i love the audio functionality, it is very helpful to stay on track and focused.
Good Course. Thank you.
In regards of the examples referring to dog attacks, don't use pit bulls as examples of vicious dogs as that furthers the negative image-just say a dog; I have never been bitten by a pit bull on the job but have been bitten by small dogs over 10 times in my career
I'VE PURCHASED YOUR PRODUCTS FOR A NUMBER OF YEARS AND EXPECT TO DO SO IN THE FUTURE. I HAVE NO COMPLAINTS OR IMPROVEMENT SUGESTIONS.
There were a lot of huge paragraphs of information, which were rather challenging to focus on and absorb the information.
AUDIO SEEMS TO BE A BIT LOW....
Easy to use website.
Always use you
Enjoyed the material. Informative and easy to navigate through.
very good
Course covered many different areas and aspects in sufficient detail
This was a valuable class! What do you recommend next.
Informative and easy to follow.
It seems that I am bombarded with the Woke agenda being forced upon me. I understand how you may feel obligated to mention the BlacK Lives Matter organization. I want nothing more than to see every black American to be treated equally, respectfully & loved by all: including the BLM organization which unfortunatley is not loving, respected by the overall black community and certainly doesn't treat black communities equal. I'm certainly not racist . I have a special love for my black community and beyond. Just like all Americans there are some (including white communities and beyond) that aren't treating people equally, respectfully or with love. If WebCE is going Woke with learning material, they have an obligation to keep it updated which includes the Wiki page. Otherwise, it's pushing another false narrative which is not far to all races.
I like the humor, the wit and the cleverness of it all.
You all did great
Check your audio versus the text being read. "Lienholder" is pronounce "lean holder" not "Lie in holder". There are several instances of mispronounced words such as the one I mentioned.
At this time I can see no need for improvement.
All great
Great courses
I love the ease of using this site and all the information provided to keep you up to date with the current educational materials.
Well written coarse.
sometimes it's hard to hear the audio
I like the short chapter breakdown with test following each chapter instead of a comprehensive final! I liked the use of multiple names with/separating similar terms, because in this industry, the use of confusing terms and multiple names for the same thing or outdated terms, and terminologies is so prevalent!
The gentleman who customized the CE packet for me was super professional and super nice. I'm sorry I didn't write down his name. Thank you!
Course was good information and was specific to the point of the subject being discussed.
The final exam covered topics that were not in the course material.
I appreciate that I can go at my own pace.
easy to use - some answers are amuzing
More visuals would be helpful
this course was a fresh reminder and steps to follow while adjusting claims
it was quicker to go through the course than the time required
The course was very educational and well developed.
video for all courses not just audio
Course is too long!
enjoyed learning how to resolve claims where legal implications can greatly impact claim
it was too long
I liked how easy it was to save and exit when needed. When going back into the course it was very east to pick up where you had left off.
It was quick and easy
Took much longer than a 6 hour credit should. The last course was WAY to lengthy and complicated.
great material
This was a great and very informative course that helped me reach my career goals. I will definitly recommend WedCE to friends and family, Thank you.
No Comment
What I like the most is that it was great that after each section there was a quiz.
I really like the search bar!
Love the questions, very engaging and fun.
Web CE is my go -to for all my CE needs. I appreciate the content and ease of doing overall business with WebCE. Cheers!
The only thing I disliked about this course was the tone of the recorded voice. It was so dry with absolutely no inflection. I found this so ineffective that I chose to read the material without it. My suggestion for improvement is to use a more human sounding voice-less robotic. Thank you so much.
Course is too long! Please shorten it!
Easy to understand, and well laid out. Would use Web CE again.
THANK YOU. KEEP ON BRINGING RELEVANT CURRENT EXAMPLES OF CLAIMS ISSUES.
I love this class much better than the one I have use the last 3 years , I will using the Ce from here out. Thank you for making understandable/
Wonderful course
This course was very helpful
very informative .
The read-it-to-me voice is too robotic. An actual human voice would be better.
Duration of the courses
This was a very long course
I like the ease of use of the course and the quality of the content. I also appreciate how each section is broken up into smaller learning segments - helps with retention. I especially like the tests only being 5 questions as opposed to some who may have 10-20 questions each segment
You guys haven't failed me yet. Thanks for the continued service.
practice questions did not prepare for actual questions on the exam.
Provide and offer live webinar, no-exam courses.
great content that was effectively organized and presented. The examples were entertaining and thought-provoking.
On the practice questions, as far as who SIU should send in for the physician that treats people who work on garbage trucks, the entire premise is racist and stereotypical. Especially throwing in that Art Jones has a heavy accent. And you don't have to be burly to work on a garbage truck. You need to reformulate that question. It implies that someone with a thick accent can be associated with working on a garbage truck. I struggled with that question and may have picked Art since he was burly - but again - you don't have to be burly to work on a garbage truck. The accent part kept tripping me up and I thought it was a trick because that inserted racism into the question. Please consider what I am saying in the test for the criteria of who should be sent in. AND, the scenario where you sent Norma in as undercover, the test says the average employee is male, white, over 50. You sent in the exact opposite of that! A white 30 year old woman. So that misleads the person studying the test, to presume that you need to send in the exact opposite!
Excellent product,
very hard to understand
no comment
Like the format.
Great job WebCE.
This course is too long.
This course is too long some of these chapters can be condensed.
The presenter sounds like it could be A/I reading the material. Lienholder pronounced as "Lie-en-holder" was pretty sad. Very monochromatic, robotic audio presentation.
I miss model law vs model regulation questions each time and I swear you have it backwards from the study guide.
good relevant examples in regards to the questions. today, i called one company and asked to speak to the store manager. my request for him to get outside and check the parking area for uneven and broken up concrete to avoid falls and lawsuits. i do this often if there is a probable reason for falls or mishaps to anyone. They are always very thankful for addressing the matter to them.
I found that after being a multiline adjuster for 34 years, I disagreed with about 5% of the answers and in fact got one right that was marked wrong........I have met my State's requirement for the 20 year cutoff and no longer need to renew every two years. Overall the courses over the years I have utilized your services with have been informative and insightful to fill some areas that I do not work in, primarily inhouse claims as my career has been as an independent adjuster.
The flow of the reading material made it easy to understand all concepts. Thank you.
I am newer to handling claims in litigation and I especially appreciated the clear description of the legal process and legal terms. Very helpful!
I liked the read-to-me audio.
practice and exam paragraph questions to long!
Informative and easy to understand
Good Class.
everything was great
Web CE is great and covers every educational need I have. I can't think of any improvements. Thank you so much!
In Chapter 20 Quiz one of the questions..on mine it was #9, the answer coded as correct and the question contradicted each other. I believe this to be an error.
6 hour course took eight hours and I was using the read to me feature.
Maybe bolded words within paragraphs instead of italicized. So much content that it would make bullet points easier to identify when reviewing and taking notes.
I have always used Web CC for my license renewal courses.
This course was very confusing and had a lot of questions that were not on reading material.
Even when the audio was sped up it took multiple 8 hour days to get through this 6 hour course.
it was very challenging
Some of the questions were a bit deceptive. For example, the NAIC Model ACT is always referred to as such- including in this course, but when the question is asked, it asks whether it is the "model law" or "model regulation."
I think it would be nice to have different voices for the read it to me audio so it is not so monotonous.
I really appreciate the humor presented in the course and exams
There were several typos in two sections of the course content. I do not recall which two.
Very easy to do and finish on my own time.
I think a bit more video and or audio and a bit less reading. However, very good overall./
informative.
the test shoudl align exactly with the reading materail
The test was long
Informative & test spaced well
10 questions per section are too much in most cases. Often you have to restate the same question multiple times just to get to 10. I would prefer 5
Due consideration should be placed upon removing this portion of the training: "Virtually all religions teach codes of ethics that emphasize honesty, respect for others and their rights, and selflessness. Therefore, in both business and personal situations, people who are perceived as highly religious are likely regarded as ethical since their religion gives them guides to “good” personal conduct. These guidelines usually can be broadened to apply quite well to business activity." This statement is not only patently false, but offensive to those that don't practice organized religion.
easy and professionally enriching
easy and efficient program for adjusters, greatly appreciated!
I love WebCE
Once again the course material was concise and easy to understand and learn .
Thank you - video might add to the interest and enjoyable experience - overall very good content.
Some of the questions were very long. I've held my license for 20+ years and as an experienced adjuster some of these questions were worded in a way to almost trick you. Almost as if you had so much verbiage, I had to figure out who you were talking about.
I liked that in this particular course exams, you were able to retake the exam without having to go back through that specific course. I also liked that the exam was presented after each chapter instead of at the very end because I would definately have forgotten what happened in Chapter 1 had I had to wait until Chapter 24 to answer questions.
Thanks very much. Your employees were most helpful and friendly when I called with questions.
Great job.
Love the format and being able to look back to read and understand the content. Thank you
Very instructional and convenient
The option for adjustable playback speed was helpful
enjoy the examples, and easy to understand
This course was way too lengthy and took up a lot of time to complete.
some extremely vague questions occurred in the early chapters/exams
It was a user friendly experience.
I like the content and the easy to follow course intructions
Test questions were worded poorly and sometimes had to be re-read multiple times.
Excellent - thank you
excellent - thank you
No adverse comments. The quality of the audio presentation of the material was well planned, the breath of content was well laid out and easy to follow, and the audio presentation of the material made the course enjoyable to complete. Thank you.
Some of the questions are poorly written and confusing.
I appreciate WebCE submits the completions and the course information on my behalf. I also receive notification from WebCE date information is sent. All of the course content was informative and easy to understand. I will definitely use WebCE again and refer friends.
Awesome course!
I like the read to me feature.
Very likely because I legally have to, but at least this made it very simple to do these courses that I don't actually want to do.
I would say only about 20% of the questions on the test had anything at all to do with ethics. The rest were all about the claims process, which again, has nothing to do with ethics.
Great program.
Some of your wording is out of place. Example: 'would the claims adjuster most likely' you have "the would claims adjuster most likely". That's just an example but there are several errors like that throughout the study.
thank you!!!
more practice questions would be helpful.
There is a question in chapter 3 which states company Z but none of the answers is for a company Z they are all for a company X. ???
well organized and presented.
Thank you for the wonderful content and learning! I will definitely use WebCE again!
none at this time
The audio is super boring. Need an actual narrator vs. a recording. Reading is very time consuming.
Excellent! Thank you!
I LEARNED A LOT. IT IS INFORMATIVE AND REFRESHING. I'M WELL EQUIPPED NOW. THANK YOU.
At a loss for words, great experience all around
I liked the use of key words in the questions in the quiz that helped me remember what I read during the chapters.
very good thought provoking material
I enjoyed the course and how it was broken down into manageable segments.
GRATEFUL
Some questions with wording like 'what is "ARGUABLY" the "BEST" option here' are unnecessarily excessive in trying to trick the user. If it is arguable, there isn't a case for only one being right. It is literally arguable. That is all from me. Otherwise a fine course.
like audio
everything was clearly articulated.
thumbs up
Very Helpful Study Materials helped me to get a near perfect score of 97! Thank you!!!
Thank you f0r Thanks
The example names of people involved in the scenarios made it a little comical and fun to read. Your examples and questions were relevant true-to-life.
Made my CE a breeze
The is nothing else to improve. The class was awesome.
GOOD COURSE
Great course..!
Found the course to be easy and very educational.
Good Course.
There are a lot of auto questions
The information is too broad and not straight to the point. The summary doesnt offer any additional insight or information that corresponds to the exam
Easy to navigate
It was good
I only use webce for my continuing education credits.
best course so far
i liked how i could go at my own pace and that we were able to go back to the text when doing the quiz
some questions contained multiple answers and i had to guess which of the likely answers were more likely to be correct.
Good not bad straight clear
Knowledgeable Customer Service Staff provided clear direction and support.
very informative. enjoyed course
the ease of learning and being able to take the tests at the end of each chapter was very easy to work thru.
Some of the material was dated.
Great Format to follow step by step
ease of use and quality are top of the CE industry
It was a great CE class!
Thank you !
Great service
I liked that you could confirm answer choices by referring back to the text during the assessments.
love webce!
Don't change a thing!
Other dog breeds besides a pit bull can bit a human.
Great course.
These are great courses to take.
Not enough time
mind numbing format, it's a struggle to stay awake through
I have been using Web CE for years now and the only company I use for my continuing education. I like that I can easily take courses not yet taken before because I am able to view what I have already taken.
I've searched for extra classes on NY law requirements (outside of NY licensing) and haven't found anything relevant. Maybe a larger variety of content.
Excellent material easy to understand.
Need more classes geared strictly towards workers compensation, not all inclusive that covers property and auto. I am a WC adjuster only and do not care about the insurance for auto accidents or property losses or accidents to consumers on business property. I need to learn the rules that apply to workers comp claims.
effective
Good course. Lots of content on auto claims, which for us property adjusters is like a new language.
Good course. Very detailed.
The audio just stops on its own
NOT ENOUGH TIME
all is good, questions are bit tricky and too long to read
It would be nice to be able to listen to the course material on an iPhone while working out, walking, or other activities without having to constantly re-start the playback by clicking on Next. I'm sure there must be a reason this is not feasible or possible, but I just wanted to offer that feedback in case it is something that can be done.
This content does nothing to enhance my skills, knowledge, nor ability to do my job. Many are vague, obtuse, and have multiple possible correct answers. I am now worse at my job than before this course by virtue of wasting six hours of my life that I could have been helping customers and actually adjusting claims. This is a quintessential example of a bullshit job that requires box ticking that serves no valuable purpose and, in fact, detracts from the industry as a whole as well as the personal lives and wellbeing of the people working therein. This entire activity is a farce and exercise in intentionally squandering resources for the sake of bureaucratic bullshit.
The test had great value because it was convenient and allowed me to stop and start.
fast effective and actually contains useful material, I did actually learn somethings and see that i already had quite a bit of the good claims handling practices already. very reassuring.
Some of the questions are worded very difficultly to understand.
The content was good and necessary, but the format was putting me to sleep.
very easy for an inexperienced adjuster
Corse content was relevant and up to date with the current industry
I am upset that your classes are taking longer to complete than is even practical. Why should we have to take classes that require us to put in more than 24 hours of effort for only 24 hours of credit !!!!! I am looking for another ce provider. I hope there are better ones than you. The person I spoke to on the phone recently was very unhelpful.....I she was very inconsiderate of my situation! I know I took Texas licensing classes previously and was not credited for them!!!!!!
Great!! Love how the examples and test questions used the same names and claim situation through the exam. Made learning much easier without trying understanding the scenario and named party role.
the percentage bar was a great add.
Test questions using funny names does not help with understanding the questions. It took my attention away from the import part of the question
Good course with a lot of good information.
very happy with the course & material
I like that the sections are broken up and the exams allow you to re-review the section just read.
THANK YOU FOR PROVIDING THIS ON LINE COURSE. I COULD NOT FIND TIME DURING NORMAL BUSINESS HOURS FOR ZOOM OR TEAMS TYPE CLASS
Well-constructed course.
Good presentation.
I have used WebCE on a number of occasions and always been satisfied with the experience.
I really enjoy this learning format.
Easy to understand and flexibility to pause or stop and continue. I also found the contents helpful to refresh my knowledge.
I liked that you were able to go back and read the chapter during the test questions.
good context
I have used this site for all y CE's and still very happy with them.
Have used you for my last 2 CE requirements. Very easy to navigate.
Vert good information that relates to my role.
Nothing additional
Thank you for providing this course.
The process was easy, the material was relevant and concise, and the navigation of the test was uncomplicated.
Very helpful and easy to use
The course took far longer to complete than the hours awarded.
It was navigation friendly!
I was a WebCE customer prior to receiving the recommendation from my employer; but the majority of individuals I may know who would need this service are also under the same employer---meaning a referral would not be necessary.
The references in exam questions to TV shows like Seinfeld and Dukes of Hazard were some welcome comic relief to the coursework and exam process. Thanks.
This is the second time i have used your product and will be using it in another 2 years time.
I do not have any additional feedback for this specific course. Thank you
The course was long. Need some visuals /interaction and less repetitiveness to help get through it
This course was very informative and provided valuable background information for working in an insurance agency.
These courses have always been easy to navigate through. The quiz at the end helps understand what has been read.
Shorten
Wording of questions/answers is confusing. Unclear.
Very helpful course. I will take another class soon for sure. thx
AWESOME!
Course was straight foward and easy to understand
I enjoy the witty humor!
The whole presentation is excellent.
Good Course
It was easy to sign up for classes, Other places have too long of list of unrelated classes ( confusing) Mile high was nice and clear. I got my liscinse through, my first
Many of the questions on the exam were not clearly indicated on the learning material. Out of all the CE programs I have taken, I would say WebCe was the most challenging.
Visuals are very helpful. Many people learn quickly with visuals.
When on a page, to be able to jump the audio ahead, instead of listening to the entire page again. Some pages are VERY Long. In some situations, I went back to prev page, then when I went back to page I was on, had to listen to the entire page again.
Test is too long
This was extremely long, very big and long questions during quizzes and some quizzes were just way too much.
Everything is okay
Names need to change bad for people trying to take a test.
I learned multiple things that I will apply to my new career path!
too many quizzes
The girl that sold me the product had all the answers I needed to get this package. I had bought a package from Kaplan and didn't use it due to they had email wrong and I couldnt get them to answer phone. Also doesnt report to the state when you complete CE for 3 days. I waited till last minute
good class as usual
Very educational course.
This course was excellent
Really liked the course
I learned some things I didn't know.
I the quiz questions were read-a-loud, that would be great. I am currently completing this course on a small laptop and the font is extremely small, so is the screen. Having the read-a-loud is a great feature; just wish it would also read-a-loud the quiz. Regardless, everything is great!
Good price, good deal
Course material was clear, concise, informative, interactive. I definitely enjoyed the audio. Thanks everyone!
Did not like 50 questions. 50 questions at the end of a 6 hr session was too much. I'm just saying.
Some of the test questions were not clear and very confusing
Everything about the program was what was needed. Thank you!
I think the volume could be a little louder but over all I loved it reading to me while I followed along to help comprehending
I am a Marine Insurance adjustor and most of this program is irrelevant.
Written presentation very dull. Too much content/quiz questions for allocated CE. Took much longer than six hours to complete.
Having to Log Back in every hour, let me keep going or is this back time. I learned a lot in the content, 120 is a lot for 6:75 hours, but I did it.
I called in and the gentleman that helped me was very helpful and found what i needed.
I use WebCE for all my CE classes.
I have used Web CE for all of CE credits & I will continue using this product in the future.
I personally find the courses/chapters offered by WebCE are very informative and up-to-date. Thank you. Best Regards,
I have had my license for 20 years and no longer required to take continuing education
No comments
Good product
I really like this part of the course thanks
This was so, so helpful. Please make more material similar to this. So helpful!
Its just too long
I thoroughly enjoyed the testing references on all topics!
WebCE is the best!
I enjoy the read it to me audio so I can read it and hear it at the same time.
The website and courses were easy to manuever
There is too much reading. Other than that it was good. It could be downsized some.
...leave it alone !
In review of some of the multiple answers to some of the questions there appeared to be some ambigious answers in my opinion, to certain questions
Thank you I really achieved my credits. The test is very easy to answer.
No additional comments at this time. Thank you!
course was excellent
My only gripe is that the course is too long
Awesome Course!!
The course was very informational.
This course was very good and very difficulty, due the questions. It appeared much more timely-as in taking far more time than should be necessary to take it. I recommend a revision to reduce the time spent on it...as this was a really big negative.
Love the scenarios
Very good coarse
Very Clear
straight to the point and very easy to understand.
Excellent courese!
Great job, thank you.
everything was great no changes needed
Excellent course. The material was well presented
I would suggest shortening the test instead of asking questions that are silly or nonsensical.
make it more clear on in-class ce approval vs any ce credit class
This one was very tedious
I like the puns and humor.
I appreciated the mild humor in the names and such.
6 hour course but took at least 12 hours to complete. Is there a way to provide time for assessments in the timing.
The "character" names in the scenarios were very clever and made it fun.
I learned more here than what I did getting my license.
Course a bit lenghtly
Very impressed with the content and format.
Excellent system user friendly
A lot of questions.
information
Love, love that I can meet my licensing needs here and it gets reported directly to them. Keep up the great work!
It was excellent
Good examples!
Thank you for your services
Nothing comes to mind
This course could be shortened.
I have used WebCE for several years when it comes to CE credits. The material, ease of use and educational aspect is important to me as an adjuster and challenges me to continue to learn laws, procedures that affect my position as a Commercial Claims adjuster.
Course material is very informative. The narration is TERRIBLE
Very nice presentation of the learning materials and feedback on each quiz.
like that is was read and course material was relevant to my role
10 course is too long and the test should be broken into 2 segments
Very user friendly.
What I liked most was the ability to refer back to the articles when taking the exam
Excellent course content
I enjoyed studying for the exams and passing them. Thank you.
User Friendly
Very informative and educational course
the only thing that got me was those LONG scenarios when taking the text.
Excellent course. Very comprehensive and practical for daily use.
Materials and questions were realistic and relevant. I was able to learn depth to the realities adjusters encounter. The scenarios included particulars of importance between the relationship of the position as an adjuster and the customer.
Excellent course and very relevant to my day to day job responsibilities.
It helped me recall what I already knew.
In discussion of the customer fall claim the review of the damages indicated 8 weeks of treatment before the doctor's release to return to work, but the lost wages calculation was for only 6 weeks. There are some grammatical error in the final exam questions.
Excellent and easy to understand, I love the test between. Thank you!
Enjoyed the test writers sense of humor.
This is awesome!
Thank you, great website.
Awesome Experience
Chapter 2, Question 4, is poorly worded and the choices A-D incorrect. The question is asking when a final payment can be placed on a check. The correct answer in the book is “C” which states: “The check is for the amount shown in the policy as the limit of insurance.” This may be or may not be true. Often, final payment is may below the policy limits. Although I selected “B” as the best answer since that occurs more often than “C,” I believe the choices are poor and a better selection should have been made. This tells me that the writer is quite inexperienced in claims adjusting. Chapter 4, Question 5, Answer B is clearly wrong. The best answer is “D.” The question concerns contacting the claimant on first notice. “B” indicates that the claimant take photos of the intersection. This is not common unless the adjuster is way out of the community. The job of the adjuster is to conduct the investigation. The insured or claimant does not conduct an investigation. If the claimant was injured while taking photos, he/she could get a lawyer to sue the adjuster/insurer as an agent of the company. “D” is the best answer. Chapter 5, Question 3, poses a scenario that is partially incorrect. In the question the adjuster will be “making sure that she understands the medical terms, diagnosis, and treatment plan.” Again, this could not have been written by an experienced claims adjuster. It is up to the provider to ensure the patient is aware of the medical terms, diagnosis and treatment plan. Adjusters do not and should not be doing that. Perhaps the question could have been phrased differently by indicating it is a Workers’ Comp claim where the adjuster may be more involved with the injured party. Unless otherwise stated, I interpret all questions as non-WC claims. Chapter 8, Question 1, Answer “A” is clearly wrong. The correct answer is “C.” The question asks about verifying replacement cost. Answer “A” indicates evaluating the facts and information. Answer “C” discusses “Establishing a documented value for claims resolution. This is the correct answer to the question being posed. In Question “22” of the test, I found significant grammatical errors. “Felicity recently handled two separate dog-bite claims in which a teen-aged boy from a neighboring household was injured. Investigation in both cases revealed that the boys had been taunting the dogs, which finally responded, and she successfully denied both claims. She just been assigned another dog-bite claim involving an injured teenager. She assumes it will have a similar outcome. Which reaction by Felicity would be most appropriate?” “which finally responded,” seems to be an incomplete phrase having nothing to do with the predicate. “She just been assigned” is poor grammar. Should be “She had just been assigned”
THE QUESTION WAS TOO WORDED/TOO LONG!
Keep up the great work.
The chapters are too long. It should not take 24 to complete this course.
Very comprehensive Thank you
I would have interactive videos or demonstrations.
The Reading was very long .
I learn better when it is read to me, Thank you
WEB CE courses are the best..... Love the courses and the ability to work in them.... Most helpful.... Thank you!
Great, thank you!
SOME OF THE QUESTIONS WERE ABSOLUTELY REDICULOUS AND POORLY WRITTEN. YOUR QUESTION ON THE PARKING BRAKE SCENARIO WAS JUST TERRIBLE. THE ANSWER NOTED THE LOSS WAS A RESULT OF JACK'S BREACH OF DUTY. THE QUESTION CLEARLY REFERENCES JACK IS THE CLAIM REPRESENTATIVE. AND ON ONE QUESTION THE ANSWER IS: SHADES OF GREY. THIS IS REALLY IMPORTANT?
More pictures and/or videos would help make the trainings/material more interactive.
TYTYTYTY
I did experience a few questions where the answer options were unclear. IE: Claim 5 where Richie failed to set his parking break. The answer is Damaged sustained as a result of Jack's breach of duty. What duty did the Adjuster Jack, breach? Also, the Appraisal information is not correct. In some Homeowners Policies the Appraisers and umpire are required to be Disinterested and Competent.
Great Course 10/10
thanks for the great course
LIKED THAT THERE WERE APPLICABLE SPECIFIC AND STATE RELATED INSURANCE REFERENCES
Allow the questions during the exam to be read by the narrator.
Based on my practice, the test questions in many samples are ambiguous - sometimes grossly ambiguous - when compared to actual practice vs the academic presentation. (The academics of what "should be" is materially different than actual practice.
like it
Took a lot longer than time given to complete course
The computer generated voice was sometimes hard to listen to. I'd like more video and interactive content.
The questions could be misleading
Very dry and boring delivery of a lot of written material, some of which was overly detailed for a general course like this
The scenarios were good examples of what will happen in the field.
I PREFER THIS FORMAT TO GOINING TO CE CLASSES
Better audio would be helpful in facilitating concentration on the course material
As you were able to re-arrange the courses originally chosen to other courses, I am satisfied.
It was extremely long but it was required for my role
The length of the could be shortened and still cover all the material
The Named businesses in the scenarios get too confusing because names are too long and obnoxious. keep it simple
Overall great! Retaining all the information in anticipation of the final exam was taxing for this individual, however it flowed nicely with the course. Thank you!
Some of the test questions and answers has missing words that changed the understanding of the sentence completely. Other questions were worded in unusual ways which made them confusing.
The questions are way to long!
The course was amazing and easy to do.
Great course; will be retiring in the next couple of years so probably won't need CA CE again but will need AL next year. 47 Years in the industry glad I passed this 98% as I would question my career at this point if I didn't get a good score. Thank you for making the process easy.
Could be more engaging or interactive. The voice recording almost put me to sleep
The play on words/names on the exam questions broke up the boring content and was somewhat entertaining. I hope Jane has learned to never invite Dick to a party.
None at this time.
The READ TO ME feature was EXCELLENT and allowed me to really get a better understanding of the materials while following along.
Very Informative.
Some of the questions were confusing to me - like the difference between defining and diagnosing an issue.
I had question 45 correct the first time.. You should correct the typo between roger and rodger. I changed my answer to no coverage because it looked like a trick question that roger and rodger were not the same person.
I found taking a quiz at each interval very beneficial. Thank you for the excellent format and presentation
Very good experience!
The read-aloud voice would be more engaging if it were not monotone.
Great customer service ensuring that I enrolled in the correct ala-cart courses.
Am a very satisfied customer!
There were too many typos, missing words, and gramatical errors in the materials, questions, and answers to count. Someone needs to do some proof-reading here.
I do not have any additional comments, but I have enjoyed taking this course as one of my Continue Education courses.
Make the link more clear and direct, instead of having to open different tabs to find CE tab
It was very educational.
I enjoyed the course!
I really don't have any additional comments. This was a great course to take for me to complete my continue education courses to renew my license.
Overall I liked the course and content. A few errors were present in the materials and content of the course. A few of the questions were also in error or intentionally misleading but not excessive for the amount of material presented.
Don't Change anything
Way over 6 hours. This course was not written for comprehension but for the author to show how complex and their sentence stuctures could be.
I love the reading feature.
This one was waaaay too long.
It seems this course is longer than 6 hours!
Waiting the clock out is torture! Sorry. I could have done mine in far less time while reading each section and answering accordingly.
Excellent job
It took me a little while to figure out how to resume where I had previously left off. I would recommend a big red button that reads "resume course"
Just wow. so helpful.
The time listed as having to complete seems longer than necessary. I understand the credit hours, however, some of the required time in the section was longer than necessary. On a case by case basis I can see where some many need more time and others less, however it feels wasteful to have to wait a clock out so you can proceed with the next section/tests. Just my thoughts. Thanks.
Poor questions. Too many errors.
I have been using your services for more than 6 years now. I have always been pleased. I strive to stay on top of my professional education and appreciate the manners in which you allow me to do so.
as usual...really liked your courses...very efficient and understandable.... see you in two years....
AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
my spouse and i are both repeat customers. wouldn't use any other company for our CE hours.
Awesome, soooooo much better than ExamFX.
very user friendly and the smooth reporting to the State for license renewal.
Course took longer than 6 hrs and I read faster than the audio and did not take long at all on the tests.
Read-it-to-me audio - could tell this was not an actual person reading the way it read - it would state things like 'slash' for a slash...etc. Interactives - unsure where the actual interactives were other than the exams, which was great and no need for final was fabulous. Videos - no videos Ease of use/Time to complete - definitely easy to use, however THE TIMING SEEMS WAY OFF. This 6 hr course took me 8 hrs and I went right through everything....needs decrease of course for better accuate timing.
Several questions were wrong.
Very easy!! Love this website
It would be nice if there were some videos and interactive content. Listening to text being read can become monotonous
It could be less dry. The material is not very engaging, or exciting to use.
I really enjoyed this course and will look for additional courses that will add to my understanding of laws / regulations as they relate to claims adjustment.
I'm presently deployed and could not have done a classroom or a ridged set time training. Being able to do this in my off time was the only way I could have gotten this done, Thank You very much!
I was a bit surprised with all the references to Christianity and God in the beginning of the course. Do those who do not believe in God (or at least the Christian God) not have ethics?
Doing great with content, thank you.
Unfortunately a large amount of the course was about decision making, reserves, and settling claims. As a field adjuster, we are not typically involved in that as independent IA's. I enjoyed the review of the details of all you included. A great refreshers to things so easy to overlook and forget! Thanks.
Love this course
the claim scenerios were very helpful.
The simplicity of the material
The quizzes were difficult to follow because there were too many scenarios to remember. For myself, I would have been able to better organize the learning material if each section had 1 scenario to review at a time.
I love the help from WebCE, Thanks!
Overall course was great! The only concern I would improve upon is ensuring courses are easy to locate by way of license the individual holds.
it is riddled with spelling and grammar errors that make some questions difficult to understand.
Good course which easily explained different matters, relevant laws, and recommendations to properly adjust claims.
Very user friendly. Clear and concise instructions.
Great course. I liked the Read it to me feature
Way to many chapters and test. This is supposed to be a 6 hour course. IT IS MUCH LONGER
Great course as always.
I enjoyed the subtle sense of humor of the question writer.
Courses and professionalism of the WEBCE is EXCEPTIONAL.
Very user friendly!
In chapter 10 you used the term translate/translator in reference to taking statements. Translators only work with writing. The appropriate term is interpreter because they work with spoken word.
I enjoyed the review of handling liability claims. I do only property claims and it was good to review liability claim handling.
I read pretty fast; the times alloted for the courses are shorter than the actual time needed to complete the courses, especially if you allow the course to read to you.
Good Knowledge Information for Insurance Agent point of view class on Adjusters and their Ethics
Very easy to follow!
The course is rather long for the amount of credit hours and takes longer than predicted. Much longer. Great content though.
took longer than expected
Made me laugh!
Not very interactive. Just text and quiz over and over.
Thanks however this course was long. Fraud could be by itself.
Very good course and easy to understand!
this was way too hard
Pretty long course, better to break it in sections to not lose the reader for test taking.
Video instruction would be helpful for people who better consume information visually oppose to reading or audio
Easy to use and will use this service again.
It took much longer than 6 hours to complete this - with just skimming the text and taking tests. Some tests
truly enjoy taking my CE courses with your company
The only thing I had a problem with is, in the read-it-to-me audio some heteronyms (words that are spelled the same but pronounced differently and mean different things) are pronounced incorrectly for context. (such as the word object, being pronounced OB-ject, instead of ob-JECT)
I would like to know the answers to the questions I marked incorrectly The robotic reader (mis)pronunciation and misplaced emphasis is distracting The scenarios presented are extremely helpful tools, thank you
The timing needed to complete the course was extremely excessive. There was too material in this one course.
If I recall from my prior courses through webce, there was no audio translation, and a recommendation was made specifically for that feature. Bravo for implementing this feature. It allows for more liberty to move around and keeps the course from becoming dry with read-only content.
All your content was very relevant to the final test.
many shady side comments and comparisons throughout the course. created for a biased, confusing, and borderline unprofessional environment throughout the course. The knowledge however was good.
This was a six hour course and took much longer than six hours. I have 40+ years as an adjuster and knew this material and it still took about 10 hours to get through it.
trick questions
very gooc
There was one question, within the last 5 chapters, that the system graded wrong, but then stated exactly what was marked incorrect at the real answer.
Some of the right answers in the tests kind of threw me off as unnecessary information was present. I ended up choosing a wrong answer at one point because the correct answer included the phase "tell them to go fly a kite" which really shouldn't have been included in the answer as it wasn't relevant whatsoever.
I was able to follow along and refer back to any information needing to be refreshed during exam.
Long but fun & interesting. This course allows you to test your knowledge of things that you should know
Thank you very much for this learning experience.
Thank you -
Web CE is very easy to navigate and the courses provide a lot of knowledge. I highly recommend.
Some questions were to long and not clear
One of the quiz questions does not have a correct answer. May 2nd to June 2nd is 31 days not 30. May has 31 days.
Your questions are ambiguous in many cases, not applicable to the operating practices of many prominent insurance companies, and at times unprofessional.
Thank you for all your help with this process.
On your longer questions, you rely to much on pronouns. For clarity, you should refer to the person or company by its name.
Course takes much longer on line that if a person attended a classroom session.
Some questions and answers are written inaccurately. An example is a question asking for 2 items/thing but the answer is essential listed as a single time/action. Leaving errors in information processing.
I would like a little more interaction via video
Chapter 9 question 1 the answer is wrong. It was Richies duty, not Jack’s.
Webce.com, Has the best continuing education courses for your field of work. That's why I have referred them to my colleagues and this is why I will continually use their service for my courses. I highly recommend them. They are the best hands down!
Most of the material was more for a new claims adjuster, not as relevant for somebody renewing their license. Much less time should have been spent on the material. I would have passed the exam without reading any of the material.
i just think the classes should be directed more to Work comp for work comp !
Everyting is Very well put together. The agent I spoke to was very patient and helpful. Keep up with the good work.
I found everything to be very helpful in my learning
Can't think of anyone who loves continuing education, but this format provides a painless method to achieve the requirements.
This is a great product for insurance packages. Thank You
better examples, Better names, and change up claim examples for better overall understanding of material to help when practicing in the field.
sometimes the questions are extremely confusing!
overall well done and to the point
I'm always pleased with WebCE!
I would prefer changing the audio from a single monotone computer generated narration to actual human beings, male and female.
As an adjuster for over twenty five years the answers to some of the questions were not correct.
This is a great source for CE material.
Many of the questions had circumstantial scenarios requiring further information to answer appropriately. Three of the questions involving Total Loss vehicles were blatantly wrong. The use of "good, better, best" answer formats is archaic and unwarranted in a case-by-case claim scenario as each situation should be treated on merits. An argument could have been cast for many claims based questions. Overall a terrible representation when it came to any claim-based word problem.
I enjoyed the experience!
Information provide was relevant and appropriate
Check the length as it seems more than 6 hours.
It helped having time to complete the course and opportunities to retake the exam.
Please make playback speed (if selected) apply to all subsequent chapters. It's annoying to have to set the playback speed on every page.
The Auto play did not start upon refreshing the page or moving forward in the course, for some reason, although I selected "Yes".
Very informative and well-presented information. I learned a lot about liability.
The course material is to long. It should be shorter with less modules.
My initial fear about the course was greatly eased after engaging WebCE's agents. They were very professional.
Some of the pre-test questions and correct answers were arguable based on the information
This course repeated the same information over and over again. That is not necessary - makes the course longer than it should be. There are a lot of spelling and grammar mistakes that I noticed. The first practice test repeated itself from the first Ethics course that I took - exactly the same. This course needs to be reviewed and made better. I was not happy with this course. Some of the questions are ridiculous as well.
Awesome Site
Liked the testing after each section rather than one final test
very likelly
The course was excellent and served its objective. Just to break the course up a bit, a video mught be helpful.
I liked the scenarios utilized
Course was very information.
some of the questions were vague and ambiguous. however, this is not truly an issue since the questions on the insurance exam are the same way.
This was great
Did not like the automated narrator who sounded un-natural. May be better received if narrated by a human.
I have found that Web CE is an excellent tool to complete my CE requirements. Information is presented in easy to read and comprehend and keeps you engaged with relative examples.
Great course!!!
I like that the course presented the content in a clear and understandable way
Loved this training, will use every time I need it.
the representative Joaja was Great when I called in....she was very professional, personable, and knowledgeable. My experience was really amplified because of her customer service! Thank you Thank you Thank you JoJo! - Satisfied Customer EG
awesome program
It was Great material to study from
Nothing comes to mind at this time
Shorter time for individual subsections; i.e. 8+ minutes for one subsection is way too long to comprehend information contained therein.
Disliked the flow of the read to me option. It was too robotic and slow.
Need video & interactives
This section was very well written which made it easy to understand.
The test questions were ambiguous and some weren't covered in the text. Some were unclear, irrelevant, and off topic.
WEBCE is awesome and has always been my go to course for CE...... Thank you!
I like the ability to go at my on pase
Not have trick questions.
I was impressed by the structure of the course and the go at your own pace system. However, some of the questions were poorly worded. There were numerous examples where the "question" didn't actually ask anything or the question being asked was unclear. There were also examples of questions were the answers didn't seem to make sense, were all correct, or were somewhat subjective.
Very informative. Ease of use
I was very pleased with the whole process.
The audio is hard to listen to.
I like everything about the course
Excellent course, payment was easy.
Very easy to understand. Prefer not to have the voice-activated, but other than that it was a good experience.
Chapter 9, question 4 first calls the insured James and later says the insured is Sherlock. This is a confusing error that needs to be corrected. Chapter 18.4 has a typo. It says: "West Virgin" when it means West Virginia. Chapter 21 question 1 has a typo. Answer option C mispells the adjuster's name as ick instead of Nick.
Seamless
keep up the good work!
During the course, the mini quiz questions were more difficult than was required for no reason. The questions at the end of the course were more meaningful and more accurately reflected my knowledge gained from the course.
I've been using your service for years
the course was very good
I liked that each section had testing and that it was not one big test at the end
This is a very informative, easy to folllow course!
Please review 18.4 which omits the letters "i and a" at the end of West Virgin"ia". Please review Ch. 21 1. C. which omitted the letter "N" from the name "N"ick.
ITS GREAT
The reader voice sounds computerized and I find it impossible to listen and learn with it. THe material is too dry. It could somehow be spiced up.
As a CE requirement thus a refresher, the content was too long.
I was hoping the auto play would actually auto play. Instead, I had to be sure to click next whenever a lesson finished.
Please add new content.
WebCE is a very good source to complete continuing ed credits.
The quiz questions for this course were horrible and often included more than one right answer. Really happy it's over!
Good job!
The voice is a drag, animated videos of the script or just a little charcuterie talking would be cool and more interactive
It would be beneficial if Read-it-to-me audio could also read the test questions and answers. Sometimes you're exhausted or your dyslexia kicks in and you misread the question.
Not that it mattered in the end for me, but several exam answers were incorrect.
A view videos to break up the monotony of reading would be beneficial
I feel the information (i.e. timelines) in the Fair Claims Settlement Practices Regulations that are specific to California should be cited.
I have an issue with the names in the scenarios. Cant we just use Bill or Joe instead of trying to be cuter and come up with "clever" names? They are a distraction.
I was grateful for the read-it-to-me audio. However, I felt it could have been a little more intuitive. for example, if the text showed "thirty (30) days" the audio would say thirty thirty days. Also, I'd like to hear a difference in the audio from the text of the course and the titles or headlines. It seems that might the audio a little more clear.
Good course. The only issue seen or heard is in the voice not pronoucing certain words incorrectly within the text.
nothing further at this time
This course was way too long. Took too much time to complete
Love the reading!
This was a
You guys rock, keep it up!!!
Your courses are great. I believe some of your content about on-line applications is out of date. Almost half of our business is obtained on line. Another aspect is all the "in person" comments- like "The claim should be denied in person and in writing." Again, out of date.
The robot reading the script is not helpful. How about a HUMAN that is knowledgeable in the subject paraphrasing on the content and highlighting important parts, providing simple explanations here and there, etc
Some questions have more than one answer and should not be graded as wrong. Or some questions require you to think something the Claimant may or may not feel or know and the system thinks they have the correct answer buy in my opinion I'm correct.
NO COMMENT
Love the format.
Test questions are poorly written, often ambiguous and contain typos and other error. Proofread.
too long
Very easy
It was very simple for find or go back to check for answers.
Thank you! I had a great experience!
I would like to have question read to me as well.
I've used your services before and I will again in the future.
there were multiple vague questions and syntax errors throughout the course.
computer voice was distracting and not pleasurable so I read it
this comment is not specific to this course, but I did have to call support due to some courses I selected did not qualify for my CE. Support was awesome and very accommodating to my needs! Thanks!
very easy to follow
Read it to me audio was great.
Enjoyed the course and found it to be challenging. Very good quality and look forward to completing my next CE qualifications.
the course easy yo read and understand
Some test questions are poorly written and have multiple correct answers. The Q&A are subjective and lack enough detail to make a confident selection. Tip- simplify to straight forward questions and answers. This isn't an aptitude exam to be an astronaut.
Everything was fine, I had no issues.
I love you WEB CE
No Additional comments
This was easy . Thank you
This course is too long for CE credit. I am not a new adjuster
easy to use and very informational
WebCE is my first choice for licensing continuing education. That may be because they send me e-mails to remind me when my license is up for renewal.
High quality courses
it is very long. but i understand why.
One of the main reasons I love this course is because I listen to the out loud course. It is very easy and convenient to follow along.
Everything was easy and simple
I enjoyed this course very much. It was very helpful.
Helpful and east to understand
Awesome!!!
Like: Course material leads into exam questions,
Great course! Thank you!
Like: The "Pop Quizzes" between chapters; the ability to sign in/out; the ability to use the reference material during testing; some of the questions' humor is engaging. Dislike: Some double negative questions are confusing; the test. Understand the need of application of the study material but can we just have some straightforward questions thrown in (e.g., definitions). Thanks!
i like the tests after each section
read to me feature helped tremendously
I wish there were not quizzes at the end of every chapter.
User friendly. Love the Read-It-To-Me Audio.
This was a very interesting course. I did find several words that were incorrectly spelled on the test however and probably should be corrected.
The added audio greatly improved the accuracy of time actually taken to complete the course to number of credits earned. Before that addition the courses were usually way too long for the hours earned. However, since the audio is not read by an actual human being. It is not as accurate or easily understood as it could be. I suggest having an actual reader instead of using automated devices. Thank you.
More videos
Surprisingly informative
Straight forward and easy to use.
I enjoyed this and have one more course to take. Appreciate having this option.
This course is long and it might be helpful if you added videos to illustrate concepts and situations a claims adjuster might find themselves in.
Great Class
I keep getting the "must confirm identity" nags right in the middle of a video I am listening to while reading the content. It does not pause my video and I lose my place. It then takes me much unnecessary time to figure out where I was in the audio and because the nag covers what I was reading, I cannot remember what part I was on. These nags, while perhaps required, ought to momentarily pause the audio ( it keeps speaking and I lose my place -- Please make it so that the nags pause the voice reading the content that I am reading along with it. That nag makes me lose my place and it is hard to get it synchronized again. ) at least make the nag pop-up non-modal so that I could manually pause the video, answer the nag, and then continue. If you take my suggestions seriously, it would benefit your clientele and I, for one, would definitely appreciate it and continue to use WebCE for my required continuing education.
Several questions and answers were not aligned with the radio buttons. For example, there were several correct answers that were marked as incorrect, even though the feedback was for the correct answer marked incorrect.
Great information and easy to go by
Great Course Learned a lot .
Very useful questions to help learn the material before exam! Appreciate humor as well.
There were a lot of typographical errors, misspelled words, and words missing from the material. I would advise that someone who is very detail oriented proof-read the material.
There are typos in some of the questions which make it hard to follow. You have to read it several times to get a clear understanding.
A couple times the answer that you stated was right was actually wrong.
some of the test questions are a bit to tricky on purpose. Too long, wordy etc. Just put the info you want the person to know in the studies, and make the test questions more straight forward. You either know them or you don't. I missed a few bc of bad questions, with double negatives etc. quit trying to be so slick. just make the questions clear
Some of the questions had ambiguous language that would change the context of the question presented thereby confusing me and causing me to choose the incorrect answer
Celeste Therrien
Is it necessary to have a quiz after every chapter ?
Felt test questions are deceptive or has to many grey area answers which I know the answer but misinterpted the questions
I disliked the wording in the questions. They were meant to confuse or trick the student. One question I missed was because i stopped reading after the phrase..."Tell the insured to take a hike..". Seriously that is poor customer service and should not have been an option let alone the correct answer. I have 25 years of adjuster experience and had to take several test multiple times because of the poor wording or inaccurate content.
Another thorough course
Computerized voice is hard to take. Videos or pictures would break up the monotony.
SOME QUESTIONS ARE ASKED ON THE TEST BEFORE THEY ARE DISCUSSED IN THE COURSE
I do remember seeing a few misspelled words that need correcting.
Videos would be nice A slicker certificate as well
The read out loud option was neat. The examples were very easy to understand.
The funny names are cute and lighten up the exam but the sing-songy rhymes have to stop please. The most painful part of using you as our vendor are the riddles and tongue twisters you use when providing the claim scenarios. Please stop adding complexity by making the scenarios rhyme. It makes ii difficult to follow, stay focused and adds frustration. Thank you for otherwise making a great product.
I liked the overall presentation, the breakdown of material covered, the testing and the explanation of the results.
As you are reading the chapters... i think that the chapter numbers should show how many units are left. Example... Chapter 24.1 24.2 24.3 etc... would like to see... 24.1 of 5 24.2 of 5 24.3 of 5... etc.
this course is to long
The website is great!
Great resource
To much about liability and third party liability along with Law cases that are pretty irrelevant for todays Insurance Adjuster. The part about "file" disbursement is way off target considering all carriers are doing that repeatedly regardless of what the licensed adjuster is expected to do. You should have a section on carrier "Auditors" and "Appraisers" which have replaced the adjusters anyway
Some typos.
The course was way too long.
Thank you for the audio!
Great material easy to follow
Some of the wording of the questions and answers are unclear which could lead to an incorrect answer (example: the question that states that the adjuster asks Sue for medical records waiver and wage form. The answer was difficult to ascertain because the answer was not specific enough and could have been interpreted another way.)
WebCE offers all the services that an adjuster requires to satisfy the required Continuing Education credits for any state. A nice one-stop-shop.
easy but informative courses
questions for the most part are not relevant to auto insurance day to day - and would be too broad to be effective
Loved how easy was to navigate the course
Very easy to use and move through the courses.
Good but difficult and very time consuming; however very educational..
10 hour course should be broken down into two 5 hour sessions with an exam at the end of each
Very informative and educational, THANK YOU!
I preferred having videos, like in the Ethics course, more than the read-me-audio. That being said Read-me-audio is better than nothing for sure.
I enjoy the whole system -- keep up the great work!
Questions on the quizzes can be confusing with the wording and a bit tricky at times. Overall great course and good experience.
I enjoyed the whole process so keep up the good work!
The use of claim examples helped me to feel more comfortable with understanding what I was reading. As you know it is alot of reading and I think that using the examples helped me to stay focused as I could related the information to the claim example.
I feel the time to review/read the material is excessive in comparison to the amount of time/credit we receive for the course.
Very helpful.
good material for the cost
Would be nice to have subject definitions available at beginning of each presentation.
The questions are very lengthy and don't always seem to flow so makes it confusing.
The questions and scenarios were a bit too long and unnecessary.
Interactive learning componet
IT was not stressful as other company...
A few of the questions had answers which had more than one reasonably correct response and were not, in my 30 years of claims experience, technically incorrect. This was more prevalent in the review quizzes than the final exam, however.
awesome
course is easy and no time limit on tests
Claims handling best practices Exam questions way too long and "wordy". Also amount of questions excessive. 50-55 Questions would be plenty.
I like the videos and this course did not have them. It was nice in the prior one that I could see the presenter. I think it held my attention better. Also, the presenter in the prior one shared things from her experience. She was not "dry". This course tended to have a "dry" flavor.
The course was excellent and easy to navigate through.
I found several type-o's in the material or a few questions that the grammar wasn't clear in understanding what was being asked. For example question number 28 on this exam, who is Devon? The question starts of talking about a person's husband dying in an accident, then starts talking about Devon without identifying who Devon was. I think having someone else other than the creator of the questions, proof read these may uncover these nuances.
There are a lot of questions that have more than one correct answer. Most of them are clear what the intended answer is, but factually they are not completely accurate.
Courses indicated as "new" flagged upon purchase as "repeated" within the last 2 years (although they were new courses). Clarification surrounding available courses/applicable courses would be helpful.
Your program was easy to use and understand.
I will not order products as my employer orders them.
I love this course that's why I always come back every 2 years.
In the section quizzes, please tell us what the right answer is if we get it wrong.
Great material, efficient and easy!
No additional feedback!
Very simple to use.
keep up the good work .
Overall, a very good course of instruction. Thanks.
Please set the audio rate higher. It's way too slow. Allow it to be adjusted so it works for everyone. WebCE Is Still THE GREATEST EVER!
I really like the package deal which made it easier to decide on which courses to take. The audio portion was a bonus. I could listen and read which I feel really helped remember the material.
An option to increase speed of playback for audio is required.
Easy to use, quick and to the point, important information.
None noted
Some sections are lengthy
Good structures and information, may include videos or images to keep the learner focus. Autoplay button is not working.
Good course material, though some examples were a little dated. Easy to navigate and use. Great service from the customer service team.
i dont know that chapter 23, question 1 was correct. Not that I am any expert, but is asks for the 'least likely', but the correct answer is the 'most likely' and the response says it is the 'most likely'. I chose least likely is the ocean dump, it corrected me with the most likely sell at auction. Not a huge deal. just saying
Very user friendly & easy to follow.
Thank you for getting my certificate to the DOI on time!
I liked the content of the material and the self pace aspect of the course.
More visual aids
I have always utilized WebCE. The courses are thorough & very relevant.
Sometimes CE can seem like a waste of time, but I was very pleased with how well the course was put together and I feel I got value out of it.
wording in the questions could be a little clearer
The course was very easy to follow.
I was disappointed to see misspellings or letters missing from things. You should listen to your computer read the lessons to you. You can tell its a computer voice and its hard to hear for a long period of time. If a live person was reading it, it would be much better.
Contents are interesting and up to date, very educational. Navigation is easy to follow.
should not have to complete while accepting calls and claims
I have been using WebCE for 14 years and the quality remains excellent.
Clear and thorough.
Questions are too long and wordy
nothing
Excellent material and conveniently presented.
I was slow to realize the value of features within this course that helps you to review chapters. I loved the methods of reviewing and retakes, imbedding the acquired knowledge in my memory.
I loved the pop culture references in the questions. Specifically the “When Harry Met Sally” question and “The Simpsons” question. I appreciate when the test makers have fun with the questions.
Great Course.
A lot of your questions weren't answered in the material!
no further comments
These courses are extremely easy to use and navigate. Information is relevant and concise.
Check answer of all questions
very user friendly
I have no additional comments at this time
thank you for making it so easy to complete my CE requirements- I just signed on completed the course work and fulfilled the licensing requirements
The course was great very helpful
Use real instructors please.
Registering, viewing the course and taking the exams was painless.
Shorter worded questions
I would have liked to use the read it to me audio feature, but the voice selected is so robotic and awkward sounding that it is hard to listen to. The voice is a bit disjointed and pauses too long between sentences or paragraphs. A more personable voice would greatly improve this feature.
User friendly; toggle between test and content very helpful.
Class was fine
great ease of use
No changes
The overview and summary are most helpful
A compliment to one of your telephone agents, Kenzie, who clearly answered my questions about my remaining course that is 12 hours long. Very helpful.
Good refresher and Love WebCE - recommend to my colleagues - especially when looking for classroom equivalent during COVID. Thanks!
Easy to navigate and content informative
The website was user friendly and easy to navigate. The material was knowledgeable and informative.
Good training.
No comment.
no additional comments
I learned quite a bit and will be able to apply in my job.
Content is very dense
Nice course
liked- autoplay maybe add videos/animations to gage listener
Nothing
Have used your services for many years and will continue to do so.
Found the course exactly what I needed.
Found it very informative and easy to follow
Good Corse
Everything was clear and informative.
Like the fact that you can work at your own pace and it gives you several attempts to pass the quizes.
I found the course very informative
Always enjoy Web CE courses
This course was a bit long, but overall good.
Very well done.
Disliked how long it was
Course seemed way too technical in areas, but that could be due to state requirements.
Very easy to navigate
Like the reading it to me option, helps keep the concentration on the information
loved the course
Some of the questions were confusing.
I don't recall the # of the question I missed but it was an "empathy vs. sympathy" type question. I believe my answer was correct. By providing this information, I believe you are now ethically bound to review and verify your test answers are accurate. Enjoyed the course. Thank you.
good examples provided- good course
None - course will easy to complete and navigate
Liked the ease of use and the ability to easily pause and then re access
Liked ease of use and time to complete
Some of the questions appeared to be mis-leading.
i was very pleased with the content of the course. A great refresher for my current work requirements
No comment
it was educational and user friendly
very good flow of topics
The course was helpful
Thumbs up
Simple questions and answers
Excellent course, thank you.
Some of the questions were drastically written to be more confusing. The sentence structure could be improved to be more clear as many questions were too vague.
Efficient use of time and quality information
That I had to fill in this box on a voluntary survey
Videos would really help to make it easier to get through this material.
it was great
This course is very well done, ill will refer this site to someone else.
I liked the practice quizzes
I like the class
There is a question where the N is left off of NICK's name near the middle somewhere
EASILY ACCESIBLE.
Course was very thorough
very educational
The courses can be done on your own time without being rushed. You can take the exam as often as needed to pass and this relieves stress of completing an exam.
good lesson
very detailed
I think some of the test questions are way too big
There was a quiz question where the answers
The course material was thorough and complete.
Easy to complete . My co-worker suggested this course and I am glad!
Easy to follow.
Easy to do
Everything was great
It is too lengthy.