Please provide the necessary guideline requirements for the course completion. The timeframe allowed does not indicate that this must be met before course completion can be granted.

Investigation section - "To fill in the blank" the word "blank" is missing

Required time on course is too long and does not take that long to get through material or test

I love that you can speed up the audio

Having to spend 2 and half hours in the course when I was able to successfully pass everything in 45 minutes is ridiculous and a waste of time.

CHOICE OF WORDS , AND NAMES IS CONFUSING

With 27 years of experience, I have completed many CE credits. Previously, we were able to take the exams with no required course time limit. If you know, you know. I am sure this is a DOI requirement.

The time required to complete the course was not consistent with the course content. There was not enough content to fill up the 4 hr and 10 minutes required and I had to go back and rereview the content multiple to meet the time requirements

the ability to go from section to section should not have been allowed due the new requirement that one has to spend, 3:30 hrs or 4 hrs and 10 mins in a particular section before tacking an exam. this caused significant aggravation

I did not like one of the courses going over the allotted time - Courses should have only been 3 hours but seems like I did it for 7 or 8 hours

the open book option when taking the exam was helpful, and the search box long wiht ease of returning to the exam is a great improvement and helpful!

Content was outstanding, professional, very useful.

The time limit is obtrusive. I read the pages, passed al the tests, and had to re-read it to meet the 5 hour requirement

The time limit is obtrusive. I read the pages, passed al the tests, and had to re-read it to meet the 5 hour requirement

The time limit is obtrusive. I read the pages, passed al the tests, and had to re-read it to meet the 5 hour requirement

THIS COURSE WAS VERY THOUGHT PROVOKING. STRAIGHT TO THE POINT AND VERY INFORMATIVE. SOME QUESTIONS WERE CONFUSING BUT OVERALL I ENJOYED TAKING THIS COURSE AND LEARNED A LOT ABOUT CLAIMS ADJUSTING.

Why couldn't I print the glossary for future reference? If this is truly continuing education, we should have access to the materials to help us make the right decisions, if needed.

The timeframe allowed for reading the information seems a bit obsessive but I understand that not everyone reads at the same speed.

There were mathematical errors in the during the presentation and sometimes when referring to multiple people the course got them confused.

The time demand on each section is unwarranted.

The required course time is 4 hrs 10 min but the course material was roughly 2 hours worth of material

it's too long questions

Remove the time in material requirement. I had to stay another 18 minutes or so in the material for nothing. Other than that, the course/material is great!

It didn't make sense that the course is being read but in this section, it wasn't enough time and therefore one has to go back thru sections for the required hours

I think having to sit and listen for 5 hours when you can take the tests on the materials much, much, much quicker has to go. It is busy work.. ass in a chair BS

The requirement to take a 50 question test at the end of the course was really ridiculous. You are required to spend 4 hours INSIDE the course reading the material that does not take 4 hours to read, it takes maybe 45 minutes to 1 hour then you are required to take a 50 question test, which you have to go back into the chapters in order to refresh what you even read, so I spent 6 hours inside this course. I think it is beyond ridiculous to have to take a 50 question test after we already took chapter quizzes.

It was frustrating that the content was only a little over 2 hours but you had to be in the course for over 4 hours. I would have liked to have 4 hours of content.

great course and easy to follow and understand

Time on course component does not make allowances for individuals who read faster.

At least one of the answers asserted to be correct was flat out wrong. Please review your quizzes.

At least one of the answers asserted to be correct was flat out wrong. Please review your quizzes.

The questions were more challenging/relevant than most insurance training I've taken.

The required time in training document was well past the amount of time it took for the read to me part to finish.

I have a producer & adjuster license & it's hard to know which course will apply to both. So I have to call to make sure the course applies to both producer & adjuster

This course took a lot of time, almosyt twice as long as projected.

For The ethics of an adjuster part II or 2 , you have empathy and sympathy mixed up and backwards

The wording was off.

have the course be able to completed prior to 5 hours

have the course be able to completed prior to 5 hours

have the course be able to completed prior to 5 hours

have the course be able to completed prior to 5 hours

have the course be able to completed prior to 5 hours

have the course be able to completed prior to 5 hours

have the course be able to completed prior to 5 hours

have the course be able to completed prior to 5 hours

Some questions are 2 long

Students should be able to adjust the reading speed when needed.

Improve some of the exam question language please so it is understood clearly so answers can be made correctly. Thank.

There were several places where the author like to use big words which were not needed. There were also parts that used 1200 words but when it coudl have ben said in 200 but overall it was good. I also understand its a lot of information

When one knows the subject, allow taking examination right away. Bring this section examination to 30 not 50.

Takes too long when you are able to read faster than the program reads to you and pass the test based on experience

If I can read faster than the course determines it should take me, I should be able to complete the course in my time-frame rather than listening to the audio for the entire amount of time.

I would use the WEB CE again were user friendly.

I would use the WEB CE again were user friendly.

I would use the WEB CE again were user friendly.

I would use the WEB CE again were user friendly.

too many quiz's and waiting for the timer to finsish

too many quiz's and waiting for the timer to finsish

It appears that a lot of time has to pass before you can take the exam. I went through the course twice just to get to the 4 hours and 10 minutes needed. I think the course should be about 2 1/2 hours before you have to take the test.

I like that it is very relevant to my job responsibilities and the questions are straight forward. It is easier to remember the facts also when there is an exam at the end of each section.

The class was thorough and exactly what was needed to keep compliant.

if we know the info and pass the test why do we have to make sure we are IN the class for the total time? If we know it we know it.

Shorten the time to finish the course. 5 hours isn't needed.

The course required 4 hrs to complete in order to take the final exam. With the read to me audio it only took hours, but still had to re-listen to same material in order to fulfill the 4 hour requirement.

Once again, I completed the course and passed within 2 1/2 hours. Waiting for an additional 2 1/2 hours listening to wasted audio just to complete 5 hours screentime, is wasteful. I do not need to spend two days on CE when I could have completed all requirements in one day.

If I finish a course early. I should NOT be required to spend another 2 hours to complete 100%. Course hour was "required 5 hours." I completed and passed at 93% in 2 hours 57 minutes but was not allowed to complete 100% until I watched another 2 wasted hours of time.

The courses were well over the 24 requirement

Applicable content and orderly presentation.

Don't timegate your courses.

Even though I listed to the entire course as required it said I still had 2 additional hours to complete.

This program overall was great. I thought it kept you at a good pace and I liked having it speak it to me

should not be a time frame for early completion. once its done, it should be over,

should not be a time frame for early completion. once its done, it should be over,

should not be a time frame for early completion. once its done, it should be over,

Make it more interactive.

I LOVE the style of this course! So honest, preactical, realistic, and informative. So easy to remember! I was able to do this course in about 1.5 hours and got a 100%. That’s how effective the teaching was!

The wording within the course and the questions was often confusing.

do not feel we should be held to a specific time frame to complete courses. Many are seasoned adjusters. We can read the segments ourselves and should be able to take the exam under the time frame listed by WebCE.

do not feel we should be held to a specific time frame to complete courses. Many are seasoned adjusters. We can read the segments ourselves and should be able to take the exam under the time frame listed by WebCE.

do not feel we should be held to a specific time frame to complete courses. Many are seasoned adjusters. We can read the segments ourselves and should be able to take the exam under the time frame listed by WebCE.

I did enjoy the information and how it was presented. However, it would be nice if the volume of information, the amount of time it takes to complete the course and the # of credits awarded at completion - were to all align. As is, this course just feels a bit imbalanced.

What I disliked is this chapter was for 4 hours and yet I completed it in 2 hours using the video. I had yo take this course twice to complete the 4 hours and 10 min requirement.

The required hours is ridiculous. If I can read the content and test in 3 hours, there is no reason I should have to stay in the course to meet my 5 hour "requirement". It should be 5 hours worth of learning, not 5 hours sitting in front of the computer. The two are not the same.

This was a bit long to complete

This may be a DOI Requirement, but I was able to complete the course at 97% within about 50 minutes, then had to arbitrarily let it sit for the 2.5 hrs to be completed before I could finalize the course. Makes no sense.

The content was a bit light for a 4 hour course, as it is similar to other courses, took about an hour to complete, but then had to review for 3 hours to complete the CE

The only thing I had issue with is that some of the exam questions were somewhat like "trick questions"

I feel the required time for the course was way too long for the material provided. However, I enjoyed the course material and learned a lot.

I enjoy the fact that it was easy to navigate and complete the courses, this is definitely better than 2 years ago.

Easy to follow, Easy to learn, Prepared me for the exams that followed.

silly that you now have a time requirement for being in the course before taking the exam

I like the samples! They really help me understand the course content :)

finding appropriate courses was a little confusing.

Provide better instructions at the beginning of a chapter with step by step arrows explaining how to navigate the page, including being made aware of the speech speed options.

Had to adjust to the estimated time to complete courses. It took alot longer the first day. I thought the time was off.

completed in under 5 hours but had to stay on site & re-read till 5 hours past

Narrative was excellent and the values, roles, duties of a claim rep are clearly understood and all information was an excellent refresher for some lines of coverage not used for a while. Good Work Sincerely RS

More interactive pieces would help break up the large amount of text.

Not by your fault but the TDI requisites fro license approval. The questions are completely irrelevant to the job at hand.

The state of TX requirement to go thru the entire course in order to take the exam is not rationale. I have been adjusting claims for over 20 years.

It needs to be a bit easier to find answers in the search areas

I don't like that if you finish a course early that you have to wait for the timer. Time and the course material should not be associated with each other

Very good content for the experienced, or inexperienced adjuster.

Needs to be more interactive

There was a ton of content and some sections took 15-20 minutes just to get through. There were rarely any charts, tables, or activities. It was very wordy and some type of visual aid would help break up the monotony and facilitate interactive learning.

The course took me less than half the required time. I had to review all of the slides at .75 speed twice in order to comply with the course time required...something is wrong with either too little content or the time not relating to the actual time required.

The time required to be in the course far exceeds the actual time needed, even when using the read-to-me feature.

This newest lesson titled the 15 rules was a great course, but 4 hours 10 minutes is too long. This is more likely a 2.5-3 hour course.

I like the sense of humor shown in the way some of the questions are worded or names used for fictitious companies. What I find frustrating is the ambiguous nature of some of the questions where the answer could be more than 1 of the choices.

This course was very clear and provided excellent information that assisted me with taking the exam.

There were times when the correct answer to questions was ambiguous, & the chapters didn't give sufficient direction to lead to what was considered the "correct" answer.

I had a problem with the autoplay function whilst listening to the audio and would have to manually press play every new page.

did not remember I have to log in time to complete course big delay

did not remember the required time clock was active for the 5 hours

I liked the small tests rather than one massive test at the end. i did not like the constant login checks

You should not have to be on the course the entire required time. People read at different speeds.

I do not like the time limit requirement.

Emphasize on the importance of the time as in real world time, not course time needs to be invested.

I went through all of the segments of the lesson and it took 2 hours and 1 minute. A minimum of 4 hours and 10 minutes is excessive for this lesson. There was no reason I had to spend an additional 2 hours and 9 minutes within the lesson to take the exam.

If you are going to offer to have the content read, you should also have the test questions read along with the answer options. Your test questions are sometimes written in a deceptive manner and for someone like me who is dyslexic, it can be confusing

The course work was very helpful and clear

You should put in videos, there is a lot of reading which takes an enormous amount of time to get though the course and make it difficult

this is easily 4 hours whether reading it or having it read to you. the credits should reflect that or the info reduced. just one section was nearly 30 minutes to read or have read.

would like a real person to read the material vs an AI voice

Several of the questions made no sense. It's like they were written by an LLM.

The course has a required minimum time before the test can be taken. I listened to the full read-it-to-me audio without skipping any sections. If the time requirement were aligned with that, it would make more sense. Instead, I had to go back and re-listen to most chapters before I could take the test.

The content was clear and easy to follow and understand.

In this course I liked the content, the outline and the way it flowed. It was presented very well. It was thorough and concise.

The Course materials were sufficient for my continuing education.

most questions default to auto policies, it seems super obvious that the people creating content have a lot more experience with auto insurance... I am a property adjuster, and it would be very nice if it was at least more even. It just makes it unduly more difficult for property adjusters, I have to think harder, which is obviously unfair, and biased toward auto adjusters. overall very good course though. thank you

I enjoyed the overall experience and information provided but did not like the last chapter because I had to go over all the material twice to reach the 4 hr time frame before I could take the final test. All the other chapters were in sync with the time requirement and the last one should be too.

The run time of the course fell far short of what is required for course credit hours. I had to run it twice.

The run time of the courses fell far short of what is required for course credit hours. I had to run it twice.

Hate the time constraints

Absolutely HATE the time constraints put on program. Have been doing claims a very long time. It is a waste of time to have to wait thru the program before being able to test. If you know it...you know it.

My ethics course was stuck at 99% and I could not get it to go through. That was superfrustrating. If you pass all the tests it should be 100%

Great job; there's a lot of information to cover. I have been doing this for a while, and I always learn something new.

I love assist search to go back and review chapters

I liked the ease of completing the exam with the ability to go back to the chapters to find the answer to the practice and exam questions.

I dislike the amount of time required to complete the course. I like the structure of the course and the ease of answering the questions at the end of each chapter.

I shouldnt have to listen for 5 hours if i pass the exams in 3 hours.

Excellent course very informative

please do not make reps wait full 2.5 hours to get the credit.

Read and listening to the content was tremendously helpful!

It helps to be able to review the chapter is not sure of an answer... Just dont know why we need have questions to confuse the answer?

The time requirement is excessive for an adjuster with over 30 year's experience.

FYI...The graphic for the slide introducing best practices 5-1 lists the numbers as 5-9.

The course format is very straightforward and issue to follow. It has relevant content, which is easily explained and understood.

Superb learning system. I gain a lot of knowledge and also have a smile or two on the questions. Great work!

Content was a breeze to follow.

The courses were easy to follow. I appreciated the practice test after each chapter to keep be update. I will definitely use WEBCE in the future.

I do this every 2 years and its always easy to use and understand

I appreciate the effort that goes into developing your continuing education programs, but I would like to offer some constructive feedback regarding the course structure. The volume of required questions throughout the entire course package is excessive. By the time I complete the full 24-hour program, the cumulative number of questions feels overwhelming and detracts from the learning experience rather than enhancing it. I would strongly prefer a format that allows for more uninterrupted learning—such as additional audio or content delivery—without frequent interruptions for lengthy, overly complex questions that do not appear to add meaningful educational value. If a comprehensive final exam (e.g., 50 questions) is already required, it would be more effective to reduce the number of questions embedded throughout the course. Streamlining this aspect would significantly improve the overall user experience. At this point, the current format makes it unlikely that I would choose this CE program again. I hope you will consider adjusting the balance between content delivery and required questioning.

I did have issues getting to the test as I did not see the registration information

I always use WebCe because it is easy to follow and allows chapter review when needed.

Excellent course

I love the fact that the last time I did these classes that there was no option for someone to read the information to me. I don't read fast and I re-read paragraphs over and over sometimes. I love that you guys made that available for the public that might have the same issues as I due... 2 thumbs up.

Very educational.

Interesting course

Clear and concise content.

It would be nice if there were videos of example situations for those who learn differently.

Well done course

The time requirement to be in the course is ridiculous and overbearing. It took me less then the time prescribed to finish the course yet I was forced to have the course open for multiple hours just to get credit.

The lesson says this need to take 4 hrs. and 10 minutes. I finished the lesson less than 4 hours and repeat the lesson all over again to accomplish the hours needed which I found unnecessary as the lesson itself doesn't take 4 hrs. along with the exam. Perhaps you can take a look at this as we can use that extra time to take to the next lesson/class.

Don't like the time you have to stay in the testing. After 32 years, I didn't need the 5 hours.

I have been an adjuster for 31 years, so I didn't need the full 2 and half hours to complete. However, I was forced to review information for 30 minutes because it wouldn't let me complete the course. Even when I had less experience it didn't take a full three hours to complete this course.

would prefer to just allow once completed to complete it and not have to be in course a required amount of time.

Course assigned for 4 hours of instruction, but only had 2 hours of content. Had to go thru twice for proper credit. Frustrating and unnecessary.

The amount of time required to complete this course is grossly unreasonable. I was able to go through the entire course and pass the test in 1 hour yet somehow I was required to be in the course of 3 hours 20 min which is ridiculous.

Easy to navigate and as someone who is not a great test taker I like that the practice exams confirm what I read through. It would be nice to have more interactive content, but not a dealbreaker.

There were grammatical errors in the text.

Thank you. Very educational

The specific scenarios are in smaller font which made it a bit of a struggle to read, they were too wordy.

Great presentation.

I ABSOLUTELY LOVE TESTING THIS WAY. I UNDERSTAND THINGS A LOT BETTER WITH THIS SYSTEM.

Good material. Very practical and applicable to today's insurance claim handling processes.

It was not obvious that there is a final exam.

WebCE helps to make the learning experience one that helps to retain the knowledge needed.

Course was interesting

Very inconvenient that I had to wait for the full 5 hrs to complete the actual course.

usage of video, charts/graphs or something to break up ALL of the reading would be helpful

Extremely user friendly, audio makes for easy listening

This question is stupid. In the practice test it indicated claim conversations via phone weren't required to be documented but a photo of the banana peel would be.

I let every lesson play through in its entirety. That took 3 hours. It then made me retake lessons to get to the minimum 4 hours and 10 minutes. That does not match the content.

I liked the self pace study.

It would be great to have video of role playing.

I liked the use of or thread of the same information and wording in other chapters to jog your memory and help you cross reference overlapping material.

Truly enjoyed this course

Stop with the time limit, it is not effective.

Take away the time frame from unlocking the exam. Its a waste of time.

There was waaaaay too much content for the quiz.

Please get rid of the time requirement. This penalizes experienced claims professionals

just one thing, make the names easier.

This section had a lot of material to cover. It has quite a bit of detail and great examples

Understood this test very east

I love how easy it is to navigate through the course. I love being able to work at my own pace. When I 1st started the course, there were some minor difficulties with the video stopping. I had to start over a few times. The further along I got in the course, the pausing stopped.

Take out the time you have to stay in the course, I was finished way earlier than the time I had to stay in it.

This survey is too long

Love WEB CE!

Previous courses I have taken were great. This course required me to staff and read and reread sections before I could test. Using the read-to-me option left an hour of back and forth. Taking exams after each course has more benefits to the learner that long reading and exam at the end.

ease of use

Each section had its own exam.

I notices at least two grammatical errors.

I found this course to be much more relevant to adjusting than others I have used in the past. Everything was related to THIS job, specifically. Often times, these courses feel more tailored toward an agent.

Great Tests!

I registered for WC CEUs and this course was clearly designed for a producer. VT declined my previous CEUs for being a producer CEU and I am concerned that this will not be accepted. Thank you

requiring the time to just sit here after passing a test, showing that I know the content

Perfer Video/Audio. Please have all courses in video.

The read to me audio was very poor. So poor it was distracting especially in the longer sentences. Inflection and cadence were off as well. The lack of punctuation recognition contributed to the run on sentences and cadence. The course was to be 4 hrs. but content was 2 hrs. To meet the time requirement, 98 the course had to be played multiple times.

Requiring the countdown of time is not and should not be a requisite for completion. Many like myself are seasoned adjusters that have the same information every two years with a few modifications. If we can complete it in less time, we should not have to baby the screen to ensure that we are getting the full time. Other courses I have taken do not require this and still meet the minimum requirements for 24 credit hours.

I do not like the time limit I am required to meet to complete this course. I understand if you have a new representative trying to get their first CE completed having to go through this, but for someone like myself who has 16 years of experience I already know the course criteria and it serves no benefit to tenured adjusters to have to meet the time requirement. I wish there was a way to verify tenure so the time limit could be waived.

Excellent & Informative, would take again.

Time does not coordinate with the lessons. I had 50 mins to waste after completing having all the chapters read to me. I did not understand the extra time.

some of the questions were vague and multiple answers could have applied

There is a written mistake in the course for the top five. It has 5, 6, 7, 8 and 9 and should have had 5, 4, 3, 2, and 1 as the numbers decrease, not increase.

Very informative course for continued education

Excellent course. easy to read, follow, and understand. It was a good refresher.

I didnt like that you needed to take the course for a certain period of time before you took the test

Enjoyed the course. Easy to understand and navigate.

I used the read to me option and still had 2 hours to sit and refresh so I could take the test. It was a waste of time.

Too many Exam/Quiz

please take away of the time requirements.

Too Many Text Quiz

The Course content was precise, not lengthy and the exam matched the material that was given. Thank you!

I liked the ability to save your spot and come back exactly where I left off.

Too may test

Many of the possible answers were overtly implausible. I was expecting something a little more challenging.

read to me option is great and able to use open book for test to insure researching questions to exam because navigating correctly is key. Overall very well developed website.

The questions were thought provoking

I never did figure out the audio.

Good summaries and tests.

questions are too long.

It's ridiculous that if you've finished the course before the stated, recommended time, the course isn't "completed" until you've stared at the screen to fill in the time gap. We're professionals. If you've scored high-enough to satisfy the CE requirement, what is the point of having to stare at the window to fill in the time gap? There is no point.

Keep it playing on auto

The website engineer did a wonderful job in making this website user friendly along with displaying the hours/time clock in informing the user of the hrs needing to complete the course.

I do not like the time exam - if you finish prior to the time -- you can not move on or get credit - There is no need for a time window as the test is not timed - you can take as long as you want to complete so do put a time to how long should it should take a person to complete.

the time qualification is unneeded

The course was good however it was a lot of info packed into the course that made it difficult to remember.

Somehow I missed completing a few sections.

My second or third time. Love that I can walk away and take a break and return to where I left off.

The time requirements

If I'm able to get through the material and pass all of the tests in less time than is allocated, I shouldn't have to go back and wait out the clock just to finish the modules.

enjoyed learning the course material

I found this course to be very valuable and feel every Claims Adjuster should be required to take this course as part of their training.

The time allotted is not enough time.

Material was great, but the voice over was a bit dull, making it hard to maintain my attention.

I was able to use the audio to go through the course 2 complete times in the 4 hour class allotment. It should be a 2 hour course. I wasted a lot of time.

The test questions don't seem to really match up with the course content, they seems more common sense questions that specific questions again to the content. But were easy enough if you've been in the insurance industry for any period of time.

I thought the 5 hour requirement in the content was excessive since some people work faster than others. If you finish the content and pass it should qualify for the requisite credits despite your time in the course.

Test includes too many questions considering all of the quizzes throughout the course.

excellent course

The tests are too long considering how many quizzes / test taken thorough out the course.

I did not like having to be in a certain course for a period of time before I could take the exam.

the time requirement is not needed, in my opinion.

It would be nice to be able to have a range of time to complete the exam and not the entire 5 hours-some of the questions are repetitive and answering the question the second time around took less time; so I finished earlier but could not receive credit.

Videos would be helpful as a means of diversifying the learning and content to meet additional learning styles.

some repeated information

The time requirement is a little excessive

Why is there a minimum time to be on the site before being allowed to complete the course. I just sat there most of the time waiting for the time requirements to be fulfilled. The time requirement added nothing to learning the contents of the course.

VIDOES MADE EASY

The timer is unnecessary

I very much dislike the required amount of time we must be in the course to complete it.

The CE material in this course was for my CE license under WC. I found there were extremely few discussions about WC and more about auto, property, and casualty.

Disappointed that I was able to finish the course in 1.5 hours; but had to sit and wait for 2;30 minutes for the course to allow me to complete it.

excellent piece and explanatory

PLEASE readjust the times on the courses. If I am not mistaken the objective of taking the courses is to gain knowledge of the information being presented NOT how long you are on the computer. If you are able to read the material and pass the course below the time given you should be able to do it in the time you can do it. The timing that you must sit with the course was so frustrating and not efficient. Keep the main thing the main thing LEARNING

The course should alert that the hours must be spent in taking the course and this should be highlighted or some type of notification before you take the test. It was very frustrating to get to the end of the test and know I could not take the exam because I did not spend the entire hours.

Most of the audio has nothing to do with the contents and test

It was easy to navigate

Great course

great course

I guess this is a DOI requirement. Having to take a scheduled time to complete is frustrating. Reading is a lot faster than listening to the narrative.

Overall, I like the format of your training material and presentation process.

Great course although lengthy.

It was inconvenient when I returned to my course and my dashboard was missing my courses. It required me to complete 5 additional hours before it would give me credit after I had completed more than 50% of the course.

Appreciated the end of chapter quizzes versus the end of material long quizzes.

I wish it weren't so long and repetitive.

The audio has nothing to do with the test questions

i disliked that if it is a 5 hour course i have to stay in the course for 5 hours to get the credit.

Good information presented in and interesting and understandable format.

I think that the course time to complete is under rated. the 6 hour course of read it to me took 9 hours to complete.

The 6 hours for the course were too long, it only took about 3 hours to get through the content.

I do not like the fact that even if we finish the exam before time is up, we cannot exit, or complete the course and move on.

Like the intermittent exams instead of one big exam at the end of the course.

The only thing I do not like about this process is that there is a time limit and you cannot exit the exam until you have met the time requirement, The course was for 5 hours, I finished the course in 3 hours, but I could not exit the course until I met the required time limit. I think that is unfair and uncessary and time consuming, I think once I complete the course, pass the exams, I should be allowed to exit the exam and move on!

I used every minute of each section and yet when finished I had only used half of the time required. I had to go through each section twice to meet the time requirement. Big waste of time.

The course enriched my learning experience by the information provided and how easily the course and the exam were clearly understood.

Great course!

Loved what I was able to brush up on, this course while lengthy was very straight forward

Some of the opening content was questionable.

easy way to get all CE requirements met

Easy to navigate.

The new courses are much easier to comprehend and are related to the adjusters daily claims

I don't think the amount of time required to finish the course material before taking the test was necessary. I finished the course with 10 minutes or so to spare and still received a 100%, first try. Maybe 30 minutes instead of 38.

it takes much longer than the hours of credits to complete this.

I enjoyed the amusing bits in the examples, it really helps with such dry subject matter

the info provided in the readings was educational and went with the topic to assist in the CE class

Waiting for a timer to be able to take the test was annoying

well written material!

Read-it-to-me audio for the questions and answers

Read-it-to-me audio for the questions and answers

The questions and answers are the weakest link in your program: when more than one answer is acceptable, it reduces the quality of the question.

easy to understand

Liked the application of the concepts/principals and real claim examples being applied. Made the material relatable and easier to understand/remember for the exam.

Read it to me audio was often difficult to understand because of mispronunciations or a lack of emphasis or inflection on certain words or phrases.

it seemed to take longer than 6 hours to complete this course

Thanks. Enjoyed the classes a lot of good information, ideas and reminders.

ease of website for CE credits

The timing/hours expected to read and review is quite extensive. No need for a 4 hour reading requirement for courses before taking the exam.

Content very informative

The chapter layout with links to review chapter content.

These coures are very profesional and easy to work with.

The course is extremely well presented.

My learning style is by storytelling. That's one of the reasons I enjoyed the course and did well on the testing.

At the beginning of 'rules 5 - 1' there is a section where it counts up instead of down. I.e. "5, 6 ,7" when the clear intent is "5, 4, 3."

I dont feel you need to put a requirement on the amount of time you have to been in the training. If you pass the test it should count.

It took way too long to complete the course. I don't have 5 hours to sit through a course that only took less than 2 hours to read and complete. They require for us to complete during the workday, but I'm only allotted 2-2/12 hours per day. 10 hours total for all hours needed.......

Test was overall great… It just a lot of information, and I wish I would have found out the one question I missed on the exam…Thanks

I liked that at the end of each section there is a "Lesson" section that recaps the section.

Some of the course had incorrect spelling or grammar which made some of the questions difficult to determine the correct answer

The time required to complete the course did not match the time needed to complete the course. The time required to be in the course is 4 hours and the time needed with the text being read by the course was under 2 hours.

The time required to complete is a time waster. We shouldn't be penalized for being able to complete the course in a faster, more efficient time frame, but having to wait 3 or 4 hours to take the exam doesn't make much sense.

Some of the quiz answers or questions I felt like were wrong. I put in the correct answer and it registered wrong on some I believe.

Very easy to navigate through.

The time requirement is too long, able to get through the material in much less time.

This content was very engaging and the little bits of humor added to exam questions made it even better. Please give a raise to the person or persons who writes them!

practice exams are helpful.

If there were more interactive, I would've passed with a 100% :p

Test and quiz questions were thought/knowledge/expertise provoking.

Too much time reading and answer questions.

The time required to complete the course is a bad idea. Shouldn't get penalized for completing the course faster.

I think I learned a lot with this course but I am wondering if is going to be counted to renew my license like property and casualty and life and disability license in Washington State.

Great course!

Good material and easy to follow

the timer for the course exceeded the time needed to complete.

I completed all the chapters of this lesson with the audio reader and completed the practice tests in 2.5 hours, but had to stay in the course for 4 hours and 10 minutes before allowed to take final exam.

I did not like that I had to remain in the course 4 hrs when I was done before that. I had to go through the material more than once to meet the time requirement.

It's boring and the same stuff each year but I get it. Easy way to get the credits we need.

On some of the practice questions, I could not view the answers I got wrong.

The Read-it-to-me Audio was too robotic

Good interactive format

great class and learned a lot

Did not need the full 5 hrs to complete the questions

Did not like to have to watch for 5 hours, I have done this for years I did not need 5 hours to answer questions

Did not like to have to watch for 5 hours, I have done this for years I did not need 5 hours to answer questions

In 5.4 there appears to be a typo or missing information regarding the CPCU.

Didn’t like I had to stay on 3 hours, been doing this for years and did not need 3 hours to complete the questions

I did not like I could not complete test, unless I was on the full 4 hours. I have been doing this work for years and it did not take 4 hours to answer the questions!

I disagreed with some of the answers. 30 days from 5/2/2024 is 6/1/2024 as there are 31 days in May. The answer indicated that 6/2/2024 was the deadline.

Great course

Keep the questions to promote one to think.

Great course

Good course. Love the ability to change the playback speed.

I like what the course had to offer.

I didn't like the setup counting from 20 down to 1, otherwise it's a pretty good look at claims adjuster's jobs

I liked the dry humor involved in some of the questions

the required time to take the exam

the section prior to the last section was too long, it will be better if it is divided into sections.

There is no reason for you to have to sit through the course for 5 hours. You should be able to take the exam at your own pace. If you are concern with people skimming through content remove the link to where to find the answers.

I've used WebCE for several years and I am always satisfied with the course material and ease of use.

The autoplay could not be made to work in any browser I tried. I was forced to confirm my identity on every page, every few seconds - not every 60 minutes as stated in the dialogue box. I was unable to adjust the audio speed despite being able to do *sometimes* in the first course I completed.

Great Course, but too much information in each chapter to try to take in

The course content was valuable, however more interactive material or videos could make it more engaging.

The course informaiton was valuable but some more interactive material or videos would have made it more interesting.

The course stated that you had to be in it for 4hrs 10 mins - however going through it with it being read to me was only 2 hrs plus - I had to redo the whole course to get to the 4 hrs.

Excellent job on information contained in these lessons. Thanks

TAKES TOO LONG

Although some of the modules were redundant at times, it better prepared me for the 50-question exam

Very informative and interesting information

i dislike the course doesn't automatically continue after each page

The classes are very good but I'm not a fan of the AI voice with all the mispronunciations.

Shorten required time by 20 min.

It took 3 hours to read a 1 hour course. I may need to revisit the 3 hour courses I signed up for.

The questions could be simplified.

I wish I could review the answers that I answered incorrectly on the final exam. Other than that, I learned a lot from the CE courses that I enrolled in. I appreciate this opportunity.

Dislike required length of time obligated to spend on the matter.

While I appreciate the content and structure of the course, I find the enforced time requirement to be overly restrictive. For example, if a course is listed as five hours, participants are required to remain logged in for the full 5 hours even if they are able to complete the. Material more efficiently. This approach doesn't account for varying learning speeds and forces learners to sit idle once they finished. I would encourage Web CE to reconsider this requirement and explore alternative solutions that balance regulatory compliance. With learner efficiency. A system that allows learners to demonstrate mastery of the material through completion of modules, quizzes or exams would be more far more effective than requiring them to remain on the site for a fixed duration. Time period. This adjustment would make the courses more user friendly and better aligned with adult learning needs.

I was able to complete the course as well as the chapter tests before the five hour time requirement was up; I would've liked to have been able to complete it once it was completed rather than continue through it to meet the five-hour mark

The time required to take this class was too long.

The minimum time in a class is annoying if you have been doing the licensing for over 30 years. This may be a Texas requirement and not a Web CE requirement.

some questions had multiple answers and you could not choose more than one

some of the questions really had multiple correct answers, need to tweak that a little. Thanks,

The pop culture references made the questions more palatable. I literally referred WebCE to a few newer Adjusters. Great course.

Good content

Didn’t like the mandatory time limits per course

The course was very effective and easy to navigate.

Way too much time for this one

I understood the information and content. I will recommend Web CE to anyone looking for courses.

Very easy to navigate and learn

time limits are too long

Some wording suggests/implies bias, in favor of insurance companies. If I were an insured or an auditor, I may think that some of the course material is designed to align with carrier's needs instead of handling claims fairly.

time frame is too long

was not sure if this was the entire CE requirement or just a portion

very informative

I liked the content of the course along with relatable examples. I did however, not understand why there was a specific reference to a specific lawyer along with their contact information at the beginning of the course. It seems very out of place.

Some of the test questions were worded poorly, could be other answers at times.

There was a lot of subjective opinion based content in the course that was not appropriate. Several questions had alternate answers that could also be true. One on of the chapter tests, I got no questions wrong but it scored me a 97% which made no sense. Nowhere was it explicitly explained that if you finished the course material/tests in less than the required time that you were required to sit on the page until the time elapsed. I chose save & exit when I was done with the last exam and could not figure out why the course would not complete.

There was a workers compensation example for the $100k less the $35k paid to the claimant but the balance was $23,300??? i could not calculate that one even with the one third attorney fees the calculation did not add up so pls review that content

The provided file materials were very comprehensive.

i like how it clarify the terms and teaching

Unfortunately, took alot of time out of a busy work day to complete.

great content

Great content

The audio play time is significantly shorter than the required course time

The audio dialogue sounded monotone and robotic, I would have liked it to sound more conversational.

The length of time required to be in the course before taking the test - 4 hours and 10 minutes, is highly excessive considering the read-it-to me audio was over in around 2 hours.

I listened to the course in its entirety from the beginning to the end. However, the time showed that I was well over an hour short of the required duration. The course is either not long enough or the duration time needs to be adjusted.

Repetitive information

Outstanding course

Outstanding course

I love that you have 6 hour ethics options, it allows me to always make sure I have enough ethics hours. I also love that the material is clear and easy to comprehend.

I love that you have 6 hour ethics options, it allows me to always make sure I have enough ethics hours. I also love that the material is clear and easy to comprehend.

The idea you have to go through a four-hour course when you are familiar with 99% of the material was depressing. You should be able to take the test without having to endure listening to the same thing over and over again.

The content included in this course appears to be skewed by the authors lack of experience. The question are "carrier specific". All carriers do not operate the same way. The quoting of authors (i.e. Plato etc.) and references to multiple works (books), regarding ethics is irelevant. The course is based on the opinions and bias of the the author. This is everything an ethics course should not be.

After all courses were completed, credit stayed at 99% completed. Therefore, the required hours were not reported and/or met. It was a complete waste of time and money. I will Never use WebCE again and I will absolutely discourage everyone that will listen to do the same!

After all courses were completed, credit stayed at 99% completed. Therefore, the required hours were not reported and/or met. It was a complete waste of time and money. I will Never use WebCE again and I will absolutely discourage everyone that will listen to do the same!

Good information

love the audio version

I love WEB CE

Exam questions were sometimes funny which helped with the long process.

wish there was a way for an adjust with 37 years to just test out of this and not spend 20 hours on it

Dislike the amount of time to complete this course.

This course is to long and should be able to take the exam right after the course video.

It really doesn't take 4 hours to complete the course.

Were some editorial mistakes in one of the questions. The text alternatively referred to one of the characters as Mr. Green and Ms. Green. Minor error, but it made the question confusing.

The course was very imforming, i really enjoyed it

The inability to complete the course after passing all of the exams until a time limit passes is ridiculous.

Glad this is available online. Very informative.

I liked the format of the course - questions followed short sections of the material, and I appreciated the humor incorporated into the questions as well. As a lifelong Lutheran, I found the "Reformation" question and answer very clever!

I was ready to take the exam before the rules said I should be. I had to wait over two hours to take it after having already reviewed the material I needed. I passed with a 95%. I do not believe that the time limit constraint is fair or applicable.

To long to get through the mechanical reading is very off putting and hard to follow

The required material doesn't really take the full 5 hours to complete. I understand the 5 hours is required, so maybe there should be additional examples, videos, etc. to help take up the time?

I listened to the course. I had to listen to the whole thing 3 times before I could take the test. Someone should really look at how long it ACTUALLY takes to get the information, so we don't have to waste 3 hours of our time listening to the course again and again just to take the test.

The only flaw I found was the estimated timeframe for completion. If you review every slide, the time was almost doubled.

Repetitive narrative.

THE FINAL EXAMS HAVE BEEN EXTREMELY FRUSTRATING!! I WOULD SELECT AN ANSWER, BUT WHEN GRADED, IT STATES I HAD MADE A DIFFERENT SELECTION, AND IN TURN, I WOULD SOMETIMES FAIL THE EXAMS AND HAVE TO RETAKE THEM. I TOOK SCREEN SHOTS OF MY SELECTED ANSWER PRIOR TO MY SUBMISSION, TO PROVE THE INCONSISTENCIES IN THE RESULTS. EVEN IF I WERE TO PASS AN EXAM, IT IS OFTEN RESULTING IN A LOWER SCORE, NOT BC MY ANSWERS WERE INCORRECT, BUT BC THIS SYSTEM IS SOMEHOW CHANGING MY SELECTIONS UPON SUBMISSION. I'M HAPPY TO SHARE PROOF IF YOU'D LIKE. PLS FIX THIS!!!!!!!!!!!!!!!!

Kind of repetitive ...

I didn’t like the fact that I had to wait to take the test. I finished the content in 3+ hours but had to go back through the material to get to the 4:10 minute time requirement

Overall liked the format and experience. Using more real world examples to drive the point home, would be interesting though.

Overall liked the format and experience. Using more real world examples to drive the point home, would be interesting though.

I really liked the course, it was easy to follow and understand.

web site is harder to use to take test on phone. Can't see buttons.

Liked everything about the training

Overall, it was nicely done. I am appreciative of the ability to review chapters while taking the exam.

The waiting time for the courses are very time consuming.

The read to text voice can be a little flat & boring at times

I would be more likely to talk additional courses if WebCE provided professional liablity and Errors & Omissions courses

The time limit was too long.

Dislike the time feature.

My only issue with this course was that I was halfway through the course during my first session, but when I logged back in to resume the course, I was NOT given credit for that time - in fact, even though I had completed 99% of the course material (when it was time to take the final exam), the 'clock' stated I had only spent one hour and 54 minutes (which was correct for that second session), and I was basically required to repeat 2+ hours of the course during my THIRD session, in order to take the final exam. Very irritating.

I liked the course it was seemless

i love the big test at the end

I learn best by self reading-it would be nice to be able to complete courses in less time than the required time.

timer feature doesn't work well.

I liked that the exam was open book and that the questions provided the chapter link to review information prior to answering the questions

Excellent course.