A lot of the chapter exams had questions listed more than once.
It was awkward to use. It was constantly logging me out and asking for my password and it didn't always log the time I spent.
more interactive examples
The only thing that distracted me was when the audio voice said conversion it says convoision which with my learning disability was very distracting.
It feels like the test questions were extremely repetitive and there were spelling errors. I am not saying it was terrible but there are better ways a person can learn. Also I wish we didn't have to scroll to keep the time. I learn much better when I am focused on what the instructor is saying with my eyes closed or taking notes. I wish there was an auto scroll function that kept your time going. The one thing that was good was the price. I guess for the $20 it cost it was worth it. Some of the language might be a bit too legalese for many to understand. It would be nice if some of the questions or definitions included an explanation or an example.
Navigating through the site to different lessons was not the easiest. The video seemed old and outdated. Font on hovers was very small and also the interaction with it is not optimal. The visuals looked very dated.
This maybe should be re-recorded. There are mis-pronounced words (cease & desits, not desists) as well as saying words like hyphen, underline and underscore. Also it repeats several lines over.
The 12 hour requirement in California which forces you to listen for the duration even though you know the material well is ridiculous. what a waste of time
Multiple exams include the same questions at least twice and the final exam included the same question 3 times. Suggest placing different questions on exams instead of repeats.
There is some repetition, but it helps to embed the ideas in your brain. You can definitely get through the material and mini-exams in much less than 12 hours, but that is what the state requires. Objective achieved for a low price. And their chat support was very helpful!
I wold have liked to have more questions to practice, and more exams
The course was clear, easy to follow, and well organized. The material helped reinforce key concepts and the platform was simple to navigate.
I completed all of the modules in two hours. I then had to just let them roll in the background for another ten hours. I don't know if this is on your end or if its the DOI. Either way, the content was good.
The Read it to me was fast, that I missed to listen to every word But everything else was good thank you.
The practice test seemed to cover code and ethics more than the health insurance, never the less it help substantially in both
I think that the headlining of the sections in each lesson could use some work. It was sometimes hard to distinguish new sections and paragraphs when the headliners ranged from large and bold font, to small and italicized font, then back to bold. It would be easier to get through the larger walls of text. Overall this was a very informative course.
Very informative and easy to understand
Key points were the most helpful to reiterate a dense chapter. Only criticism is there were several duplicate questions. It's helpful if you know the answer, but if you don't know then you automatically fail the chapter quiz as 2 questions drops you below 70%.
One of the questions had a half-truthful non-answer. "who determines unfair trade practices", is not the governor, the commissioner, the guarantee association, or any consumer board. The state legislature does. The commissioner can enforce them, but he does not "determine what is unfair trade practice". It was impossible to correctly answer this question. A couple questions felt like it was not directly covered.
Good information and easy to follow. Highly recomended also great price.
The system kept logging me out in an untimely manner. Time tracking was clunky and it seemed I spent way more time on sections than necessary due to the clunky tracking mechanism
I loved that you go back and review as much as you needed to but would like to be able to slow down the audio as I like to take my time when reading something that I want to retain!
Some of the verbiage was unclear. It was sort of vague in raged to the exact answer; it more so gave a best right overall answer.
The learning material could be more engaging, to decrease the likelihood of getting bored/distracted.
It is good that jargon is used in this professional context, however, try to provide some simple examples or rephrase them in simpler words. This is especially important for a course like this where a beginner might start.
My only complaint for some of the chapters is the length, some chapters taking a whole hour or more to listen to and/or read is very mind numbing and it would help more to take those hour long sections and split them into 20-30 minute sections
A lot of repetitive quiz questions which did NOT help.
Some of the content description was not clear and seemed conflicting with some other parts of the content.
Course was easy, but also did a great job conveying all the necessary information.
There needs to be a shorter "time" committment for established agents. I read the content and took the practice exams scoring 100% on most. I then had to spend days while trying to complete my regular work schedule with the content running in "read it to me" mode in the background in order to get the required time in to take the exam. I passed the final exam with a 98%. I am a 25 year agent . This was a colossal waste of time. I get it for new agents but I have been licensed in the state of CA for 20 years, just wanting to convert to a resident license.
3 criticisms- In the chapter exams, often 2 or even 3 of the 4 questions were the same question! Almost word for word! When looking at quiz or test exam results, it took a while for me to figure out that the correct answer was shown in a slightly bolder green font! I'm make that a LOT more distinct in the future! I really couldn't tell what was the CORRECT answer! Make it really stand out! It took me a while to figure out how to use your Glossary! When I clicked on Glossary, it just opened a small window. Only after I messed with it, did I realize the window could be expanded! That held me back a while. Make it more obvious how to use the Glossary. And include a few more terms! (I didn't know what "Lines of Authority" meant, as well as some other terms used in the course.)
I enjoyed the course.
The course is great. Easy to follow and understand. There are some typos on some pages, aside from that, it is a good course.
This course was great, Thank you.
Create more visually appealing content. It felt like a lot of just words I think using charter tables or other ways to display the info would be helpful.
There are way too many mistakes and the organization is poor and too much information is duplicated in separate chapters.
a little more detail would be helpful on how to navigate
There is a typo on question 45. Instead of spelling Best b-e-s-t it is misspelled bet b-e-t.
the content in the exam was not featured/highlighted in the material
Many of the questions in the certificate exam were not in any of the chapter review questions. The chapter review questions were crystal clear and cycled back verbatim, so it was comfortable to study. The certificate exam questions, however, were often misleading and worded poorly and unclearly. They made taking the course and studying the course review questions practically pointless. But I did pass.
Ilike I really like that there are quizzes after each chapter,Which is a good summary of the chapter?Thanks
The 12 hour timeline was the hardest to complete as it took less time. But I understand that it was a requirement. Would have been nice to have more videos that would help complete the time requirement.
this was my first time using the online course material and I was pleasantly surprised. Very thorough, yet easy to retain.
On the final exam there was a weird amount of health/life questions not applicable to Medicare material
Course questions are not worded in a way that I could understand what is being asked.
It would be nice if the audio was able to highlight the words as it reads the material. I also did care for the fact that it was hard to simply jump between chapters. Also, a word search feature might be a great job aid when attempting to find very specific references inside the material. You don't offer that capability.