Factors like increased demand for rental properties, uncertainty in the housing market, and increases in rental prices have generated growth in the property management sector of the real estate industry. Though related, managing a property and conducting a real estate transaction like selling a home are fundamentally different.

Real estate professionals who are looking to grow their property management business or taking on their first property need to understand the duties of a property manager, common tenant issues that are likely to be encountered, and federal laws that govern anti-discrimination, disclosure, employment, and landlord-tenant matters. This course will also help licensees understand the skills that are necessary to ensure success as a property manager and how to build solid relationships and avoid conflicts with employees, tenants, and property owners.

Property Management - General Information Page

Upon completion of this course, students will be able to:

• describe a residential property manager's functions and responsibilities
• explain the steps in launching a successful property management business
• build and maintain successful relationships with property owners, employees, and tenants
• explain the types and sources of workplace conflicts and conflicts with tenants
• recognize how to strategically use different conflict resolution styles
• describe the main provisions of the Fair Housing Act, the Americans with Disabilities Act, and the Family and Medical Leave Act, and explain how such laws affect property management