2023-2024 Law & Ethics Update: All Lines Adjuster (620)


This course provides a comprehensive look at the duties of all-lines adjusters in Florida. It examines how the insurance industry is regulated in the state and explains the many new rules and regulations that adjusters must comply with when adjusting claims, including ethical responsibilities. Recent changes to state and federal laws that affect the insurance industry are also discussed, as are disciplinary trends and enforcement actions.

Learning Objectives

Upon conclusion of this course, students will be able to:

  • understand the roles the Department of Financial Services, the Chief Financial Officer, the Office of Insurance Regulation, and the Office of Financial Regulation play in regulating the state's insurance industry
  • describe the licensing requirements for adjusters, including appointment with insurers, grounds for suspension or revocation of an adjuster's license or appointment, and the duties of licensed versus unlicensed personnel
  • understand the requirements for advertising and recordkeeping
  • understand the methods the Department of Financial Services uses to communicate with adjusters
  • understand the broad ethical duties an adjuster owes to insureds and insurers and the types of behavior prohibited by the Code of Ethics
  • describe unfair methods of competition and unfair or deceptive acts as they pertain to adjusting property and casualty losses

Designed For

This course is approved for the 5-hour law and ethics update requirement for licensed all-lines adjusters (5-620).

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