Overview
In the dynamic and diverse New York insurance market, insurance professionals face many challenges. Maintaining proficiency on products sold and serviced, and managing customer needs and expectations, can easily fill every hour of the workday. However, insurance professionals also need to know and understand the laws and regulations that form the foundation of the insurance business in the state; they must strive to act ethically in all aspects of their profession; and they must understand how to recognize bias so that they can foster business environments that promote diversity, equity, and inclusion.
Learning Objectives
Upon completion of this course, you will be able to:
- understand the importance of acting within the scope of one’s license and distinguish between activities that require licensing and those that do not
- explain how New York law protects individuals against unfair discrimination in life and health insurance
- summarize New York law prohibiting misrepresentations, misleading statements, and incomplete comparisons related to life and health insurance policies and annuity contracts
- understand what it means to be biased and the difference between implicit and explicit bias
- explain the benefits of diversity, equity, and inclusion for business organizations
- explain the duties owed of a producer to the insurer and to the client
Designed For
New York–licensed life/health insurance producers
Find this course for your license:
License or Certification
Regulator
Type