Regulation Best Interest and Form CRS


This course will focus on the regulatory obligations of broker-dealers and associated persons as they relate to the standards of Reg BI and the preparation, maintenance, and distribution of Form CRS. We will also look at the SEC standards of conduct for RIAs and the solely incidental exclusion of broker-dealers from the Advisers Act. Further, we will consider what a recommendation is, the various obligations triggered by making one, and other considerations relating to complaints, including recordkeeping and reporting obligations. The course will look at the life cycle of a complaint, especially at how a complaint evolves into an arbitration or investigation. You will then review FINRA findings on these issues relating to failures to meet the firm and regulatory mandates and FINRA’s disciplinary actions for such lapses. 

Learning Objectives

Upon conclusion of this course, you should:

  • Have a solid familiarity with and understanding of Reg BI and Form CRS
  • Understand the meaning of “making a recommendation” and what it triggers
  • Understand the obligations of Reg BI
  • Understand RIA standards of conduct
  • Understand what must be included in Form CRS
  • Understand when Form CRS must be distributed.

Designed For

Registered representatives 

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License or Certification