Business Essentials: Customer Service


This course will discuss customer service and proven, effective practices for success.

Learning Objectives

Students who successfully complete this course will be able to:

  • understand the importance of customer service
  • describe how to create a positive first impression
  • describe how to avoid the blame game
  • understand the importance of recruiting and training the right people

Designed For

All audiences

Find this course for your license:

License or Certification