Business Essentials: Customer Service

Overview

This course will discuss customer service and proven, effective practices for success.

Find this course for your license


License or Certification 

 

Regulator 

 

Type 

 

Objectives

  • understand the importance of customer service
  • describe how to create a positive first impression
  • describe how to avoid the blame game
  • understand the importance of recruiting and training the right people

Designed For:

All audiences




Course Information

Adding additional credit may change exam requirements.

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