The death care industry is evolving rapidly, and funeral directors must adapt to stay successful. This course educates funeral service professionals on modern management practices, including the use of specialized software and technology, social media trends, and new practices like online viewings and planning conferences. It also covers the rise in cremations, personalized funerals, green burials, and celebration memorials. The COVID-19 pandemic has highlighted the need for live streaming and other technologies, making it crucial for funeral directors to embrace these changes to better serve client families and their firms.