Understanding Implicit Bias, Diversity, Equity, and Inclusion


We live in a rapidly changing world, and real estate licensees must ensure that their business practices serve the needs of a vibrant and diverse community. Importantly, licensees must understand how to recognize bias so they can foster business environments that promote fairness and nondiscrimination.

This course helps licensees learn how to recognize biases that can lead to unfair decision-making or actions that are not in the best interest of the client. The course also teaches licensees strategies they can use to promote diversity, equity, and inclusion in the workplace and in the broader world to ensure that everyone has an equal opportunity to acquire, sell, or invest in property.

This course meets the three-hour mandatory CE training required on diversity, equity, and inclusion.

Learning Objectives

Upon completion, students will be able to:

  • define the concepts of bias including implicit, explicit and systemic bias
  • list actionable steps you can take to recognize and challenge your own biases
  • describe what diversity, equity, and inclusion mean and the importance of these principles
  • explain how diversity, equity, and inclusion can be promoted in the real estate industry
  • recognize the historical impact of discrimination in the housing industry
  • describe strategies businesses can implement to ensure consumers and clients are treated fairly and ethically
  • summarize why licensees must always follow fair housing laws and provide equal professional service to all

Designed For

North Dakota salespersons, brokers and broker associates

Find this course for your license:

License or Certification