Insurance Regulation and Consumer Protection

Support Services' Hours for Memorial Day Weekend

Phone and chat services will be available:
5/23/2025: 7:00 am - 7:00 pm CST
5/24/2025: 10:00 am - 3:00 pm CST
5/25/2025 - 5/26/2025: Closed

We will resume our regular hours of 7:00 am -7:00 pm CST on Tuesday, May 27th. All website services will remain available with no interruptions. We apologize for any inconvenience.

Overview

Initially unregulated, the U.S. insurance industry saw unethical practices at the expense of policyholders. Over time, it evolved with checks and balances. This course covers the history of insurance regulation, key legislative acts, consumer protection, and the importance of ethical business practices for producers.

Find this course for your license

License or Certification

Regulator

Learning Objectives

describe the various court cases that have influenced how insurance is marketed and sold in the United States
describe the role of the National Association of Insurance Commissioners in regulating the insurance industry and why it issues model laws and regulations
distinguish the difference between legal and ethical behaviors
understand the types of activities that are considered unfair trade practices
explain the duties an insurer owes to policyholders during the claims settlement process

Designed For:

Insurance professionals at any level of their career

Course Information

Adding additional credit may change exam requirements.

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