The course examines one of the most essential responsibilities in property and liability claims adjusting: determining claim value. It walks through the full claims-handling process, highlighting where evaluation fits and why it matters. It emphasizes the importance of ethical decision-making and introduces the tools and reasoning used to evaluate first-party and liability claims. It provides insight into assessing damages, understanding insured liability, and applying appropriate reserving strategies based on claim type. By the end of the course, participants will be equipped to make fair, consistent, and well-supported claim evaluation.