Catastrophic Claims Handling for Homeowners Adjusters

Overview

This course prepares experienced property insurance adjusters to excel in homeowners’ catastrophe (CAT) claims. It builds mastery of catastrophic perils (freezing events, hurricanes, wildfires, windstorm/hail, tornadoes), HO 3 policy coverages and exclusions, duties after loss, unfair claims practices, fraud detection, and legislative/regulatory impacts. Practical strategies emphasize efficient resolution in high volume, high stress CAT environments, with real world guidance on triage, technology, vendor networks, and compliance expectations. 

Find this course for your license


License or Certification 

 

Regulator 

 

Type 

 


Learning Objectives

  • Demonstrate understanding of homeowners (HO 3) coverage for wildfire, hurricane, tornado, windstorm/hail, and freezing events—across dwelling, other structures, personal property, loss of use, and relevant endorsements. 
  • Explain policyholder duties during CAT events, including mitigation, documentation, and evidence. 
  • Navigate common adjusting pitfalls, including unfair claims practices and fraud indicators, and apply best practice compliance. 
  • Analyze legislative/regulatory requirements impacting CAT claims and apply case study learning to claim settlements. 
  • Employ advanced strategies and technology (JIT training, drones/AI, predictive analytics, SMEs) for efficient, fair CAT claim resolution. 


Designed For:

Claims adjusters and other claims professionals at any level of their career. 


International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.

Course Information

Adding additional credit may change exam requirements.