• understand the true scale of suicide deaths in the United States and some of the causes
• describe the emotions that are unique to survivors facing suicide deaths and understand how they exacerbate the grieving process
• utilize proper ways to address the fact of a suicide and respond to common questions and statements the survivor may express
• recommend ways survivors may come to terms with the powerful emotions they are experiencing
• understand that empathic listening, always important in the funeral director's role, is even more important with survivors of a suicide death
• recommend support resources where survivors may seek additional assistance dealing with a loved one's suicide

Funeral service professionals at all levels of their career