This course provides a practical overview of ethics in the insurance industry. It examines the origins of personal ethics, distinguishes between ethical and unethical behavior, and explores real-world business examples. Learners will identify conflicts of interest and methods for managing them, including disclosure and transparency. The course also reviews the purpose and development of organizational ethics codes and policies, and outlines key considerations for ethical decision-making. Through applied scenarios, participants learn to evaluate and respond to ethical dilemmas faced by insurance professionals.