Overview
When a loss occurs, the claims adjuster ensures the insurance company fulfills its promises to the insured. A key part of this is investigating and documenting the claim. This course offers a detailed overview of claims investigation and documentation, explaining its role in the claim life cycle and exploring common information sources like statements and interviews.
Find this course for your license
License or Certification
Regulator
Type
Learning Objectives
- Explain how investigation fits into the overall life cycle of a property or liability claim;
- Recognize the regulatory and ethical considerations involved in claims investigation;
- Describe the sources of information used in effectively investigating insurance claims;
- Explain and evaluate various techniques used in conducting effective claims interviews and gathering statements from insureds, claimants, witnesses, and other parties
Designed For:
International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.
Course Information
Adding additional credit may change exam requirements.
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S2-32 - Framework