Understanding the thought patterns of seniors is crucial for professionals working with clients over 55. This course provides insights into the older generation’s thought processes and life transitions, helping professionals communicate ethically and effectively. The information is also useful for personal relationships with older peers or family members.

• identify the life changes that senior clients encounter as they get older
• understand the different life events that affect individuals’ stress levels
• describe the six phases of retirement and how they impact senior clients’ needs and goals
• recognize the thought patterns of senior clients and how to improve communication techniques
• understand how to ask well-crafted questions during the arrangement conference
• learn how to use effective communication strategies with senior clients