Claims 101

Overview

In the risk and insurance world, claims professionals play a vital role in translating policy promises into payments or informed decisions on claims. This course offers a concise overview of insurance claims, covering the roles, functions, and job dimensions of claims professionals.

Learning Objectives

  • understand the three major roles and functions of the claims professional
  • understand the various types of claims professionals one finds within the risk and insurance industry
  • identify the relationships between claims professionals and the various business partners with whom they collaborate
  • understand the different ways that organizations structure claims departments
  • identify and discuss the various milestones in the lifecycle of a claim
  • understand the claim reserving process and various methods of setting insurance claim reserves

Designed For

Property and casualty insurance agents, brokers, adjusters, and claims professionals at any level in their career
International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.

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