CA Property Management e-book

Overview

Real estate professionals who are looking to grow their property management business or taking on their first property need to understand the duties of a property manager, common tenant issues that are likely to be encountered, and federal laws that govern anti-discrimination, disclosure, employment, and landlord-tenant matters. This course will also help licensees understand the skills that are necessary to ensure success as a property manager and how to build solid relationships and avoid conflicts with employees, tenants, and property owners.

Learning Objectives

Upon completion, students will be able to:

  • describe a residential property manager's functions and responsibilities
  • explain the steps in launching a successful property management business
  • build and maintain successful relationships with property owners, employees, and tenants
  • explain the types and sources of workplace conflicts and conflicts with tenants
  • recognize how to strategically use different conflict resolution styles
  • understand the main provisions of the Fair Housing Act, the Americans with Disabilities Act, and the Family and Medical Leave Act, and explain how such laws affect property management

Designed For

All real estate licensees
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