• Identify the steps in the money-laundering process
• Recognize the types of customer information that must be obtained when a person opens a customer account
• Describe the role of customer identity verification and the methods that may be employed to accomplish it
• Identify the common red flags that suggest a customer may intend to use the broker-dealer to launder funds derived from criminal activity
• Determine the records that must be created to verify a customer’s identity and the period of time those records must be maintained

Retail registered representatives