Best Practices for Claims Adjusters - CLEQ


People and businesses purchase insurance to protect themselves from the financial consequences of accidents and losses. This course describes best practices for claims adjuster to follow to make good on the promises the insurer made in the policy that the insured purchased.

Learning Objectives

On completion of this course, students should be able to:

  • understand the characteristics of a successful claims adjuster.
  • explain the impact of the NAIC model Unfair Claims Settlement Practice Act and Model Regulation on the best practices of claims handling.
  • describe best practices for each step in the overall claims handling process.

Designed For

PC Adjusters


There are no formal prerequisites for this course, but a general knowledge of insurance principles and coverages would be helpful.
International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.

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