Funeral directors must speak in public all the time. Whether explaining the services they offer, meeting with the family of the deceased, speaking at a memorial service, or training staff, public speaking is part of the job. Public speaking is also a skill that can be learned and that improves with practice.

Whether the funeral director is a seasoned public speaker or becomes fearful at the very idea of speaking in public, this course provides important information on how to improve your communication skills and overcome any fears of public speaking. The course also examines how to craft an appropriate and comforting funeral speech and handle difficult conversations with bereaved family members.