Good Faith Claims, Bad Faith Claims: What Adjusters Should Know

Overview

Insurance protects policyholders by paying claims for covered losses. However, claims can be denied, delayed, or mishandled due to various reasons, including adjuster errors or flawed company policies. Mishandled claims may lead to bad faith suits, where insurers might have to pay the original claim plus additional damages. This course helps adjusters understand and avoid actions that could result in bad faith claims.

Learning Objectives

  • recognize the manner in which bad faith concepts developed
  • identify effects of bad faith actions against insurers
  • recognize the impact of the NAIC Unfair Claims Settlement Practices Act and Model Regulation on bad faith actions against insurers
  • identify steps an adjuster can take during all phases of the claims adjustment process to minimize the likelihood of bad faith actions

Designed For

Property and casualty insurance agents, brokers, adjusters, and claims professionals at any level in their career
International Risk Management Institute, Inc. (IRMI) is the premier provider of risk and insurance continuing education and reference publications, and is considered the ultimate authority by leading insurance practitioners. Written by industry experts, IRMI courses provide the most up-to-date, practical and reliable information possible.

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